Golden Gate Application: Training. Golden Gate (GG) App Training Manual

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1 Golden Gate Application: Training Golden Gate (GG) App Training Manual

2 Pre-Requisites: Supported Biometric Devices on GG apk v1.7 Devices Supported: Mantra-tech Unlocked Morpho Make sure you take OTG micro-usb connector along with device

3 Pre-Requisites: OS & Phone requirements For Mantra tech Unlocked Device Androids Versions supported are to Phone should have minimum battery level of 15% Phone should have OTG support For Morpho Device Androids Versions supported are 4.X.X to Phone should have minimum battery level of 20% Phone should have OTG support

4 Pre-Requisites: OTG Support How to check if your mobile has OTG support? Method 1: Check mobile specifications online Example: check your mobile specifications on GSM arena. Typically if OTG support is available, it is called out explicitly. 4

5 Pre-Requisites: OTG Support How to check if your mobile has OTG support? Method 2: Install OTG? app 5

6 Pre-Requisites Storage permissions on Marshmallow (Android 6.X.X) Steps to turn ON storage Permissions for Golden Gate App: Settings->Applications->Golden Gate ->Permissions->Storage

7 GG App & Kyc Form Link GG App Link KYC Form Link

8 Profile Section: Help and FAQ / Contact Us/ Language Selection

9 ekyc Flow: Home Screen

For customers who don t have the wallet, download the app

10 ekyc Flow: Enter Mobile Number KYC can be done only for customers who already have a Paytm wallet. For customers who don t have the wallet, download the app on customer mobile and get their wallet created and then proceed with KYC

11 ekyc Flow : Accepting T&Cs

12 ekyc Flow : Accepting T&Cs

13 ekyc Flow: Customer Dashboard Tap Here to do the ekyc If you get the status as Success that means the KYC of this number is done, you would not be able to proceed further.

14 ekyc Flow: Enter Aadhaar Number

15 ekyc Flow : Activate Sensor Tap here to activate the sensor **In case sensor does not flash light after activating sensor then connect sensor again

16 ekyc Flow: Scan Fingerprint **In case you get any error: 1. Clean sensor 2. Try scanning different finger 3. Cross check Aadhaar number

17 ekyc Flow: Confirm Demographic details

18 ekyc Flow: Turn On Location Please allow the device to turn on the Location, Click on Ok to proceed **You cannot proceed until Location has been switched ON. Click on OK to proceed.

19 ekyc Flow: Marital Status & Profession Tap on the dropdown and choose from the options. Tap on the dropdown and choose from the options.

20 ekyc Flow: Mother s Name Please fill in the correct Mother s name

21 ekyc Flow: Father s Name Please enter the correct Father s Name or Spouse Name, whichever is selected Please select YES if the Correspondence address is same as the address on Aadhar Card. Please select NO if the Correspondence address is not the same as the address on Aadhar Card and proceed to providing the correspondence address.

Customer Please enter the correct PAN Number Please

22 ekyc Flow: Correspondence Address & PAN Number Please fill in the Correspondence address of the Customer Please enter the correct PAN Number Please enter the address, PIN code and the PAN Number of the Customer.

23 ekyc Flow: Photo of KYC Form Tap here to click the photo of the KYC form Please click a clear and visible photo of the form Random photos other than that of KYC form will lead to agent being blacklisted for any future activities

24 ekyc Flow: Customer Signature The Signature should be clear and visible Tap here to click the photo of the Customer Signature Random photos other than that of KYC form will lead to agent being blacklisted for any future activities

25 ekyc Flow: Completion Customer gets an SMS confirming Wallet upgrade Wallet upgrade is real time. Customer gets above SMS on upgrade. 25

ACCOUNT OPENING THROUGH AADHAR- EKYC

ACCOUNT OPENING THROUGH AADHAR- EKYC What are documents need to ready before start: PREREQUISITE AADAR NUMBER AND MOBILE PHONE WHOSE NUMBER IS LINKED TO AADHAR FOR OTP BASED VERIFICATION. Kindly keep ready