Contents O O2 Commercial Summary O2 30 Day SIM Only Tariffs O2 Single User Tariffs O2 Business Share...

Transcription

1 Dealer Commercial Pack November 2017

2 Contents O O2 Commercial Summary O2 30 Day SIM Only Tariffs... 5 O2 Single User Tariffs... 6 O2 Business Share O2 Mobile Broadband O2 Top Up Options O2 Roaming & International Vodafone Vodafone Forever Connected Tariffs Vodafone Forever Connected Bolt Ons Vodafone Forever Connected Shared Data Vodafone Forever Connected Mobile Broadband Vodafone Forever Connected Out of Bundle Vodafone Forever Connected Rules Mobile Device Management Mobile Voice Recording... 29

3 Tariff Discounts & Bonuses Mobile Commercial Airtime Margin Airtime margin applies to new, ports migrations and re-signs. * Full discount applied on PAYU roamed data only, data roaming options receive reduced revenue share. NGN Call Types Worksheet Page 03

4 Tariff Discounts & Bonuses - Clawback Rules Page 04

5 30 Day SIM Only Tariffs Included / Excluded Landlines starting 01,02,03. Voic , O2 to O2. EU roam like at home. 4G enabled. Data one off top ups. Recurring data bundles. Blackberry BIS / BES software below BES 10. Page 05

6 Single User Tariffs Additional funding is available on O2 Single User and O2 Shared Plans on a 24 Month agreement on application. Please contact your Channel Business Manager to apply for discretionary funding. Single User SIM ONLY 24 month Included / Excluded Landlines starting 01,02,03. Voic , O2 to O2. EU roam like at home. 4G enabled. Data one off top ups. Recurring data bundles. Blackberry BIS / BES software below BES 10. Single User 24 month Included / Excluded Landlines starting 01,02,03. Voic , O2 to O2. EU roam like at home. 4G enabled. Data one off top ups. Recurring data bundles. Blackberry BIS / BES software below BES 10. Page 06

7 Business Share Single User Shared Data 24 month Tariff Included / Excluded Data Share: Mobile Voice, messaging and shared data. Data Only Share: Mobile Voice Single User Shared Data 24 month Bolt On Included / Excluded EU roam like at home. 1 month roll over of unused data. Page 07

8 Business Share 24 month Tariff Included / Excluded Business share parent & child tariffs can be discounted in 10% decrements subject to approval* Business share handset limits are flexible subject to approval*. *Please contact Channel Business Manager for approval. Page 08

9 Business Share Parent Discounted Tariff Included / Excluded Unlimited UK calls to O2 mobiles. Unlimited calls to voic . EU roam like at home. Additional children can be added to existing groups at the same discount % subject to handset limits / approval. 1 month roll over of unused minutes and texts. Certain number ranges belonging to Jersey Telecom & Guernsey Telecom excluded from bundled minutes. Child Discounted Tariff Included / Excluded Business share parent & child tariffs can be discounted in 10% decrements subject to approval.* Business share handset limits are flexible subject to approval.* *Please contact Channel Busness Manager for approval. Page 09

10 Business Share Shared Minutes Bolt On Included / Excluded Eligibe for UK calls to standard UK landlines starting 01, 02, 03. Eligible for UK calls to standard UK mobiles. Share across handsets subject to limits. Rollover of unused minutes. DEU roam like at home. 100 to 20,000 mins available on all Business Share Parent groups. 30,000 to 100,000 mins available only on Business Share 5000 Parent groups. Shared Texts Bolt On Included / Excluded 200 to 5,000 text available on all Business Share Parent groups. 10,000 to 30,000 text available only on Business Share 5000 Parent groups. Page 10

11 Business Share Individual & Shared Data Bolt On Included / Excluded Blackberry: EU roam like at home. 3G data only. Individual: EU roam like at home. 4G data. Shared: EU roam like at home. 1 month roll over of unused data. Blackberry BES is exempt for RLAH. Page 11

12 Mobile Broadband 12 Months Included / Excluded Use in dongles and as pop-up office. EU roam like at home. 24 Months Included / Excluded Use in dongles and as pop-up office. EU roam like at home. Page 12

13 Top Up Options Data Top Ups for Business Share / Mobile Broadband Tariffs Included / Excluded Works until next billing period, full allowance given. EU roam like at home. 4G data. Not pro rated for usage or price, regardless of date added. Page 13

14 Roaming & International Roaming 24 Hour Travel Pass Mins and Texts: Incoming calls plus calls within country, to UK landlines and mobiles. ** Switching between zones will generate a daily each zone entered Worldwide rates are 600p per MB unless states in the tables below. For buy rate after wholesale discount to RRP please see Zest4 O2 Rate Card. All O2 connections are automatically set up with Roaming 24 hour Travel Pass. If you have a customer not wanting this Option please contact the Zest4 service team for alternative rates. Rest of World Roaming All O2 connections with Zest4 are automatically opted into the Rest Of World Travel Pass. The user can access a maximum of two travel passes in each 24 hour period GMT. Once the travel pass allowance has been utilised on the first pass, a second pass is automatically added when usage continues. Once the second pass has been utilised, the user is then charged overage rates. It is recommended if users wish to regularly browse the web on their phones when travelling abroad, they should use wifi hotspots instead of their phone s mobile internet connection. It is the end users responsibility to monitor their data usage and this can be done via various apps which monitor data consumption. Page 14

15 Roaming & International Rest of World Roaming Zones ZONE 2 (24HR Travel Pass 500MB for 7.50 (2 per calendar day UK Time - then 6 per MB OOB) Canada, United States.... ZONE 3 (24HR Travel Pass 200MB for 7.50 (2 per calendar day UK Time - then 6 per MB OOB) Albania, Afghanistan, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belarus, Benin, Bermuda, Botswana, Brazil, Cameroon, Cape Verde, Cayman Islands, Chile, China, Christmas Island, Cocos Islands, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Gabon, Ghana, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, India, Indonesia, Israel, Ivory Coast, Jamaica, Japan, Kazakhstan, Kenya, Korea (South), Kuwait, Macedonia, Madagascar, Malaysia, Myanmar, Mexico, Moldova, Montenegro, Montserrat, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Panama, Paraguay, Peru, Philippines, Qatar, Russia, Rwanda, Saint Kitts and Nevis, St Lucia, St. Vincent and the Grenadines, Saudi Arabia, Serbia, Seychelles, Singapore, South Africa, Sri Lanka, Suriname, Taiwan, Thailand, Togo, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, Venezuela, Virgin Islands (GBR), Western Samoa, Yemen, Zambia.... ZONE 4 (24HR Travel Pass 50MB for 7.50 (2 per calendar day UK Time - then 6 per MB OOB) Algeria, Azerbaijan, Bahrain, Burundi, Chad, Congo, Democratic Republic of Congo, Equatorial Guinea, Falkland Islands, Fiji, French Polynesia, Gambia, Georgia, Iraq, Kosovo, Macau, Malawi, Moorea, Niger, Oman, Pakistan, Papua New Guinea, Sierra Leone, Swaziland, Tahiti, Tanzania, Tokelau, Tonga, Uzbekistan, Vanuatu. Page 15

16 Roaming & International Rest of World Roaming Zones Continued ZONE 5 (24HR Travel Pass 2MB for 7.50 (2 per calendar day UK Time - then 6 per MB OOB) Andorra, Angola, Armenia, Belize, Bolivia, Bora Bora, Cambodia, Cuba, Jordan, Lao People's Democratic Republic, Liberia, Mali, Mauritania, Mauritius, Mongolia, Moorea, Mozambique, Namibia, Nepal, Palestinian Authority, Senegal, St Helena, Sudan, Tahiti, Tajikistan, Tunisia, Turkmenistan, Vietnam, Zimbabwe ZONE 6 ( 6 per MB) All other countries, unless specified below - 6 per MB 40% Page 16

17 Call Rates: UK Voice Calls, Internet and Messages Destination Calls to other O2 Mobiles Calls to landlines (01, 02, 03) Calls to other UK mobiles Calls to 0800 and 0808 numbers Calls to 05 numbers Picture messages (home and roaming) GSM WAP Text messages Data O2 Directory Enquiry services (118402) Calls to 07 and 01 numbers in Jersey, Guernsey & Isle of Man Charge Per Minute RRP Free of charge 45p 45p per minute (ex VAT) Free 45p per minute 40p per message 45p per minute 20p per message 3p per MB 1.25 per minute (ex VAT) access charge + service charge 45p per minute For Wholesale discount rate see p3 of this pack. All other rates - see Zest4 rate card Page 17

18 Roaming & International Call Rates: International Voice Calls from the UK Countries in Each Call Zone Page 18

19 Vodafone Forever Connected Tariffs VF Forever Connected UK Page 19

20 Vodafone Forever Connected Bolt On s Roam & International Min Bolt-ons Cost Per Month Ex VAT Partner Rental Rev Share International Caller** % 100 mins UK - EU % 500 mins UK - EU % 1000 mins UK - EU % 100 mins UK - World % 500 mins UK - World % 1000 mins UK - World % 100 mins Roam World % 250 mins Roam World % 500 mins Roam World % ** International Caller offers hugely reduced international calling rates when calling abroad from the UK for only 6 per month. UK to World includes EU and ROW. VF Bolt-ons Terms and Conditions All VF Bolt-ons are available to add to Feb 2017 tariffs only (Pre-Feb 17 Bolt-ons are still available for existing services). All VF Bolt-ons added in month will be pro rated. Page 20

21 Vodafone Forever Connected Bolt On s ** International Caller offers hugely reduced international calling rates when calling abroad from the UK for only 6 per month. Page 21

22 Vodafone Forever Connected Shared Data Tariffs Page 22

23 Vodafone Forever Connected Mobile Broadband 4G Mobile Broadband Page 23

24 Out Of Bundle Charges The following out of bundle rates apply across all for calls made from 1st July Page 24

25 Out Of Bundle Charges Page 25

26 Out Of Bundle Charges Page 26

27 Vodafone Forever Connected Rules VF Forever Connected and Mobile Broadband tariffs are for New Business Only - from 1st July 2017* VF Forever Connected and Mobile Broadband tariffs are charged a disconnection fee of 30 + VAT per number if disconnected, or ported or migrated away.** VF Forever Connected and Mobile Broadband tariffs are 6 Month Minimum contract term then 30 day rolling notice thereafter. Where compatible Vodafone World 5.25 per day, VF Forever Connected 500 and Mobile Broadband tariffs are not compatible. Where compatible Vodafone International 6.00 per month, VF Forever Connected 500 and Mobile Broadband tariffs are not compatible. Data Alerts (% of Usage) are not offered as standard on Vodafone tariffs. Providing data alerts during the month of connection, and also where a tariff migration has occurred can distort the alert thresholds due to pro rata of allowance. Zest4 will endeavour to make partners and customers aware of users approaching their % of usage threshold where possible however we cannot guarantee that an alert can be provided at all times and therefore they should not be relied upon to manage usage and overage. * Existing customers on legacy tariffs (connected pre 1st Feb 2017) can tariff migrate to a new July 2017 tariff with a fee of 35 + VAT per number. ** The 30 disconnection fee maybe waived upon request if the number has been connected for over 24 months. Please contact your CBM for details. Please note if you have requested a bespoke tariff on Vodafone, standard rates quoted here do not apply, nor does RLAH. Page 27

28 Hosted Mobile Device Management Fully Managed Solution Rental Monthly Rental Per Device RRP Contract Term Revenue Share % Set Up Costs Un-Managed Solution For customers wanting to install and manage themselves. Rental Page 28

29 Mobile Voice Recording Rental Page 29

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