General Terms and Conditions of Business

Transcription

1 General Terms and Conditions of Business Annex 5 Special offers 1

2 Table of Contents 1. General provisions related to special offers Special offers Loyalty discount offer Basic handset insurance special offer The Vodafone JóDolgok Programme (Vodafone GoodThings Programme) Monthly fee allowance special offer Ready Business Partner Program special offer day network user satisfaction guarantee special offer Entry fee discount Additional monthly subscription fee discount Business EU special offer ReadyFleet data roaming option discount Regulated European Roaming tariffs plus special offer for 3 countries Ready Business Index discount Business Group EU Divisible Data offer International tariff zone 1 (Neighbouring countries) at half price International tariff zone 2 at half price Reserved for editing purposes e-pack discount special offer WebSMS special offer Fixed-line number option offer Joint offers Special offers not available anymore GB free data option with marketing purpose contribution (between 01 February 2017 and 31 March 2017) Vodafone Red Travel Club (between 28 July 2016 and 31 December 2016) Office 365 Vállalati Prémium offer (between 17 August 2015 and 31 December 2015.) Business Red EU offer (between 1 February 2016 and 1 April 2016) Christmas PluszAdat 4GB (promotional supplementary option) (between 2 November 2015 and 31 December 2015) GB free data option, without marketing contributions discount (between 1 February 2017 and 31 March 2017) Vodafone Iroda 50% discount (between. 23 November and 15 June 2017) Vállalkozói Osztható tariff discount without the handset purchase (between 23 November 2015 and 15 June 2017)

3 4.9 Adatmilliomos special offer for Business Red EU customers ( between 26 April 2017 and 15 November 2017) Vodafone Travel Club ( between 20 October and 31 March 2017.) % monthly fee allowance for 3 months offer (between 23 November 2015 and 15 June 2017) Ready fleet special offer (between 01 December 2017 and 31. Marc 2018) Special offer 25% monthly fee discount for 6 months (between 03 April 2018 and 31 July 2018)

4 1. General provisions related to special offers 1.1 This Annex contains the detailed description of special offers, particularly including their term, conditions, fees and the discounts provided within their scope. 1.2 The special discounts cannot be redeemed for cash or other services, neither can be transferred to another Subscriber or phone number; moreover, they cannot be enforced subsequently. 1.3 The Subscriber acknowledges that due to their extent and unique character, the discounts cannot be combined, neither in whole nor in part, with other discounts or special offers of Service Provider, including in particular the price of Handsets, or other charges. 1.4 The General Terms and Conditions shall also apply to subscription contracts concluded as part of a special offer campaign For a Subscriber, a maximum of 3 data options can be activated for a Vodafone subscription in addition to the data traffic contained in the tariff package, and therefore, it may be a technical precondition of activating further data options that the Subscriber decreases the number of active data options to two. 2. Special offers 2.1 Loyalty discount offer The Loyalty discount offer is available from 24 October 2017 until withdrawn. Within the scope of the offer business Subscribers who conclude a 2-year fixed-term contract for any of the services indicate in the table, or extend it with a 2-year fixed-term contract, can use the services for a discounted monthly fee until the expiry of the fixed term, adding that Subscribers contracting for a service package also including a voice service are eligible for discount from the monthly fee of their tariffs, while Subscribers contracting for service packages including only a data service are eligible for discount from their monthly data fees. Discounts available to Large Enterprise Subscribers: The prices indicated in the table are net prices, exclusive of VAT. Name of service Discounted monthly fee (HUF) Ready Business Basic SIM Ready Business Basic Start Ready Business Basic Pro Ready Business Plus SIM Ready Business Plus Start Ready Business Plus Pro Ready Business More SIM Ready Business More Start Ready Business More Pro Ready Business Most SIM Ready Business Most Start Ready Business Most Standard Ready Business Most Pro Ready Business Most Premium Ready Business Everything SIM Ready Business Everything Start Ready Business Everything Standard Ready Business Everything Pro Ready Business Everything Premium Business Red EU 2GB 9 621,11 Business Red EU 10GB ,49 Business Red EU 30GB ,23 Business Red EU Superior ,23 Business Red EU 2GB osztható internettel ,84 4

5 Business Red EU 10GB osztható internettel ,22 Business Red EU 30GB osztható internettel ,96 Business Net Start 2.271,84 Business Net Medium 4 240,34 Business Net Premium 6 996,25 Business Osztható Net Medium 4 292,80 Business Osztható Net Premium 7 048,71 OfficeNet 6 291,34 OfficeNet ,52 Internet Start 490 Internet Small 990 Internet Standard Internet Plus 2 354, 33 Internet Medium Internet Pro 3 929,13 Internet Large Internet Premium 7 078,74 Business EU Red 3GB ,37 Business EU Red 12GB ,51 Business EU Red Superior ,80 Business EU Red 3GB osztható internettel ,56 Business EU Red 12GB osztható internettel ,7 Discounts available to Small and Large Enterprise Subscribers: The prices indicated in the table are gross prices, inclusive of VAT. Name of service Discounted monthly fee (HUF) Office Tariff Package Fixed-line telephone number 1,000 minutes 3,500 Fixed-line telephone number 200 minutes 1,490 Fixed-line telephone number 0 minutes 990 Fax in service 2,000 ADSL 1 Mbit/s (T-Com) 5 539,37 ADSL 1 Mbit/s (Invitel) 6 283,47 ADSL 2 Mbit/s (T-Com) 5 787,40 ADSL 2 Mbit/s (Invitel) 6 615,00 ADSL 4 Mbit/s (T-Com) 5 787,40 ADSL 4 Mbit/s (Invitel) 6 615,00 ADSL 5 Mbit/s (T-Com) 5 787,40 ADSL 5 Mbit/s (Invitel) 8 102,36 ADSL 8 Mbit/s (T-Com) 6 614,17 ADSL 8 Mbit/s (Invitel) 7 980,00 ADSL V10 Mbit/s (T-Com) 6 200,78 ADSL 10 Mbit/s (T-Com) 7 192,91 ADSL 10 Mbit/s (Invitel) ,80 ADSL 12 Mbit/s (Invitel) 9 450,00 ADSL 15 Mbit/s (T-Com) 7 440,94 ADSL 15 Mbit/s (Invitel) ,72 ADSL 16 Mbit/s (Invitel) ,00 ADSL 18 Mbit/s (T-Com) ,53 ADSL 18 Mbit/s (Invitel) ,00 ADSL 20 Mbit/s (T-Com) 8 185,03 ADSL 30 Mbit/s (T-Com) ,00 Vodafone ReadyFleet IOT tarifa 30 MB 525 IOT tarifa 50 MB 630 IOT tarifa 100 MB 735 5

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7 2.2 Basic handset insurance special offer The Basic handset insurance special offer is available from 1 March 2018 until revoked. With this offer, we provide the Basic handset insurance package as part of the tariff package during the fixed-term period to those Small, Medium and Large Enterprise Subscribers who buy a new, 2-year fixed-term Business Red EU 2GB, Business Red EU 10 GB, Business Red EU Superior, Business EU Red 3GB, Business EU Red 12GB or Business EU Red Superior subscription during the special offer, while buying a new handset. If the 2-year fixed-term subscriber contract is terminated for any reason, but no later than following the expiry of the 2 years, the discount shall no longer be applicable, and the applicable handset insurance fee of the package must be paid. More information about handset insurance is found in Sections 5 of the Terms and Conditions for Other Services, and on the website The Vodafone JóDolgok Programme (Vodafone GoodThings Programme) The Vodafone JóDolgok Programme (hereinafter: Programme) is available for a test period from 2 May 2018 until revoked. Any active, post-paid Small Enterprise Subscriber (with a monthly fee) or User (hereinafter: Subscriber) of Vodafone with a business voice-based tariff may register for the Programme. The precondition of registration is to accept this Conditions of Participation, as well as the general direct marketing consent (offers concerning products and services of Vodafone Magyarország Zrt., forwarding their advertisements), the approval of the use of positioning data and the settlement of overdue billing debts. The registration is applicable to the subscription (phone number) through which Subscriber performs the registration. If Subscriber has more than one subscription, the registration shall be completed for all subscriptions separately. After successful registration the offers and occasional discounts currently available on the market within the frameworks of the Programme will be accessible to the Subscribers (hereinafter: Surprise offers). Registration for the Programme is available through the MyVodafone application or SMS as shown below: Registration process for the Programme: Registration via the MyVodafone application: Free registration for the Programme is available in My JóDolgok Settings item of My Settings menu item of the MyVodafone application. After successful registration the current Surprise offers will be available for Subscriber under My Surprises menu item. Registration via SMS: Free registration for the Programme can be completed by sending the code JODOLGOK in an SMS to phone number 1270, which then can be finalised by Subscriber by sending the code JO to phone number 1270 as a response to Service Provider s SMS requesting confirmation. If Subscriber sends a different SMS as response, the request for confirmation will be resent by Service Provider. The sending of such text messages is free of charge from the network of Vodafone Magyarország Zrt., while from abroad the SMS fee according to the relevant roaming charge must be paid. Received SMS messages are free of charge. Following the registration on either channel Subscriber will be informed about the successful registration in an SMS. Following the first successful registration for the Programme through either channel, the following offers will be automatically activated for all registered Subscribers for the subscription concerned, within 48 hours: - One-off data- and voice-based discount following registration: 7

8 The following two special offers will be available jointly following the first successful registration through either channel for a given phone number: o 1 GB free data traffic, which may be used domestically within 7 days of activation. If using the service in foreign countries, the current Roaming tariffs will apply. The discount period is valid according to the Hungarian time zone. The 1 GB free data traffic will be used before the data traffic included in the monthly fee of the service package and prior to the additional data options that may have been purchased. If the 1 GB free data traffic is not completely used within 7 days of activation, the unused remaining data traffic will be lost. The 1 GB free data traffic is only available if the Subscriber has no more than two other active data options for his/her subscription. If there are more than two data options, the data traffic special offer may be used only by cancelling the data options exceeding the two data options. The 1 GB free data option may be activated on one occasion per subscription, it may be used only for the given subscription and it is not divisible. o 1-day unlimited, free conversation, which may be used within 24 hours of activation for any calls initiated to domestic standard-rate networks. If using the service in foreign countries, the current Roaming tariffs will apply. Within the validity period of the option the airtime minutes included in the tariff package of Subscriber and usable within the network of Vodafone Magyarország Zrt. or to any domestic network or during roaming for domestic calls made to Hungarian standard-rate numbers or calls initiated during roaming will not be reduced. Within the validity period the discount is applicable to calls initiated according to the Hungarian time zone. The 1-day unlimited, free conversation option may be activated on one occasion per subscription (phone number) and it may be used only for the given subscription. If Subscriber is entitled to free conversation based on his/her tariff package or other special offers or promotions on the given day, this special offer does not provide any further advantage to him/her, and it may not be used on another day. Subscribers will be informed about the activation of the one-off data- and voice-based discounts via SMS. This option does not provide any further advantage to Subscribers with service packages including unlimited data traffic in the monthly fee of the tariff (e.g. Business Red). 8

9 Following the successful registration for the Programme through either channel, the following offers will be available for all registered Subscribers for the subscription concerned: - Buying accessories with 10% discount The offer may be used in case of personal purchase in the stores of Vodafone Magyarország Zrt. (find the list under: > The discount will be deducted from the gross prices of the price list of accessories, it cannot be combined with other discounts and is available for a specific range of accessories; you can receive more information about this in our stores. The eligibility of Subscriber for discounted purchases will be verified according to phone number (MSISDN). Following the successful registration for the Programme through either channel, the following Surprise offers will be available for Subscribers with MyVodafone application: The Subscriber registered for the Programme may receive Surprise offers in case the following cumulative conditions are satisfied: Subscriber has been active for at least 24 months, is a post-paid Small Enterprise Subscriber (with a monthly fee) of Vodafone with any business voice-based tariff, who does not have any billing debt overdue, has a MyVodafone application and an active Vodafone JóDolgok registration as well as active consent concerning general direct marketing and positioning data. Registered Subscribers may obtain information about the Surprise offers currently available for them via their smartphones with Android or ios operating systems or on their tablet in the MyVodafone application, and they can choose to accept the current offers in the MyVodafone application. Surprise offers may be accepted once a day, unless otherwise specified. The Surprise offer is available until it is displayed on the platform used. If Subscriber fails to accept the offer, Vodafone considers this as if it was not accepted. It may happen that Subscriber does not have available Surprise offers although he/she is registered. Vodafone does not undertake commitment in relation to this. The Surprise offer may be minutes, SMS, data or integrated offer. You may be informed about the conditions of use of the Surprise offer right before accepting it via the MyVodafone application. Subscribers will be informed about the successful activation of the Surprise offer via SMS. The ordered Surprise offers may be used within the predefined validity period (according to the Hungarian time zone) and in line with the conditions specified in the offer. Minutes and SMSs in the network may be used domestically within the network of Vodafone Magyarország Zrt., minutes and SMSs that may be used for any directions may be used in Hungary for all Hungarian numbers or from the EU for any Hungarian or EU standardrate numbers, and data may be used domestically and within the EU. Use conducted abroad is governed by the current Roaming rules and rates. The units not used until the expiry of the term of validity will be lost. Other information Participation in the Programme is terminated, i.e. the possibility to use the special offers subject to registration ends: if the Subscription Contract concluded with Vodafone is terminated upon the limitation of outgoing traffic if Subscriber quits the Programme. Conditions, channels and process of quitting the Programme: 9

10 Subscribers can quit the Programme via the following channels: - MyVodafone application - Service Provider s customer service line, by calling in a free SMS (by sending the code XJODOLGOK to phone number 1270 from the phone number concerned) - sending a message via electronic mail to ugyfelszolgalat.hu@vodafone.com - sending a letter by post to the address: Vodafone Magyarország Zrt. H-1476 Budapest, Pf.: in Vodafone stores and distributor stores. Vodafone excludes liability for any kind of external, so-called SQL attacks targeting the webpage or the server operating the page and for attacks targeting the phone network or for the event of a failure. This means, that if due to an attack on the webpage, server or server network Subscribers receive false system messages about their available bonuses, Vodafone does not undertake any liability for such cases. If fraud is suspected in case of any participant, Vodafone reserves the right to request information from the participant to investigate the issue, and to suspend Subscriber s participation and the provision of accepted bonuses for the investigation period. Vodafone reserves the right to unilaterally supplement or amend the content of the Programme, the Conditions of Participation and the duration of the Programme without obligation to pay compensation and prior notice, or to suspend or cancel the Programme. This Conditions of Participation are governed by the Hungarian law. 10

11 Data Processing Notice on processing personal data provided and used via the Vodafone JóDolgok Programme The protection of your data is important for us. We highly appreciate your trust, and we are committed to protect your personal data. This document describes how we use your personal data and describes the way you can contact us if you have any questions regarding your personal data. I. Categories of processed personal data Within the frameworks of the Vodafone JóDolgok Programme (hereinafter: Programme) Vodafone Magyarország Zrt. (H-1096 Budapest, Lechner Ödön fasor 6.), hereinafter Data Controller or Vodafone, processes the following personal data of the customer (hereinafter: Subscriber or Customer): During registration via the MyVodafone application or SMS: mandatory data: phone number According to the contents of the document Notice about processing the data of subscribers, users and invoice payers, attached to the General Terms and Conditions (GTC) of Business as Annex 3 and effective of 25 May 2018, the following personal data are processed personal data specified in Section III:21. of Annex 3 to the GTC personal data specified in Section III:22. of Annex 3 to the GTC personal data specified in Section III:23. of Annex 3 to the GTC personal data specified in Section III:24. of Annex 3 to the GTC personal data specified in Section III:26. of Annex 3 to the GTC. II. Purpose and duration of data processing According to the contents of the document Notice about processing the data of subscribers, users and bill payers, attached to the GTC of Business as Annex 3 and effective of 25 May 2018, the following personal data are processed for the following purposes and duration data processing according to purposes and duration specified in Section III:21. of Annex 3 to the GTC data processing according to purposes and duration specified in Section III:22. of Annex 3 to the GTC data processing according to purposes and duration specified in Section III:23. of Annex 3 to the GTC data processing according to purposes and duration specified in Section III:24. of Annex 3 to the GTC data processing according to purposes and duration specified in Section III:26. of Annex 3 to the GTC. The precondition of registration for the Programme is to accept the Conditions of Participation, as well as the general direct marketing consent (offers concerning products and services of Vodafone, forwarding their advertisement) and the approval of the use of positioning data. Upon quitting the Programme or if the Programme ends, Customer shall make specific provisions about the withdrawal of the general direct marketing consent (offers concerning products and services of Vodafone, forwarding their advertisement) and/or the approval of the use of positioning data, these will not be withdrawn automatically. If Subscriber withdraws his/her general direct marketing consent (offers concerning products and services of Vodafone, forwarding their advertisement) and/or the approval of the use of positioning data, Subscriber will no longer receive direct marketing offers neither within the frameworks of the Programme, nor about the products and services of Vodafone. 11

12 III. Legal grounds of processing personal data Registration and providing data upon registration is voluntary, which is given by the Subscriber during registration by ticking the relevant box. By participating in the Programme and ticking the relevant box Subscriber gives free, unambiguous and explicit consent to the processing of his/her personal data by the Data Controller and the data processors in compliance with this notice. Subscriber may provide only his/her personal data. If he/she provides not his/her own personal data, the person performing the registration shall obtain the consent of the concerned data owner. According to the contents of the document Notice about processing the data of subscribers, users and bill payers, attached to the GTC of Business as Annex 3 and effective of 25 May 2018, the following personal data are processed for the following purposes and duration according to the legal ground specified in Section III:21. of Annex 3 to the GTC according to the legal ground specified in Section III:22. of Annex 3 to the GTC according to the legal ground specified in Section III:23. of Annex 3 to the GTC according to the legal ground specified in Section III:24. of Annex 3 to the GTC according to the legal ground specified in Section III:26. of Annex 3 to the GTC. IV. Data processors According to the effective data protection regulations, the Service Provider uses the services of data processors and third parties if the data processing is required for compliance with a legal obligation referring to the data controller, i.e. if permitted by legal provisions, or if it is required for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. The persons of third-party data processors and data controllers may change upon the business decision of Service Provider. Service Provider shall inform the Subscriber about any such changes. The updated list of the current data processor and data controller companies is available at and in the Customer Service Centres of Service Provider. V. Rights of Customer concerning the processing of his/her data According to the contents of the document Notice about processing the data of subscribers, users and invoice payers, attached to the GTC of Business as Annex 3 and effective of 25 May 2018, Customer has the following rights in relation to the data processing of Service Provider: 1. Information 2. Access 3. Rectification 4. Erasure 5. Restriction 6. Data portability 7. Objection VI. Data security Data controller undertakes to ensure the security of data and to take such technical and organisational measures and create such rules of procedure, which provide the protection of received, stored and processed data and prevent their destruction, unlawful use and unlawful alteration. Data controller obliges data processors to also comply with the data security requirements. 12

13 Data Controller ensures that the processed data are not accessed, disclosed, transferred, modified or erased by unauthorised persons. Data Controller will use its best endeavours to avoid even the accidental damage or destruction of data. Data Controller also ordains the above undertaking for employees participating in the data processing activity as well as for the data processor(s) acting on behalf of Data Controller. VII. Possibilities for enforcing rights You can exercise your above rights as a data subject as follows: by post to the Customer Service Centre of Vodafone Magyarország Zrt. (H-1476 Budapest Pf: 350.), by to the Service Provider s address: ugyfelszolgalat.hu@vodafone.com via the Service Provider s customer service line, by calling 1270 at the Service Provider s brand representation offices and in its reseller network. Withdrawal of consents given in the Data Protection statements: Subscribers may withdraw their consent granted in the Data Protection statements in a letter sent by post to the address of the Customer Service Centre of Vodafone Magyarország Zrt.: H-1476 Budapest, Pf.: 350. or by an e- mail sent to ugyfelszolgalat.hu@vodafone.com, or may request the modification thereof at all times. You can address your complaints about the processing of your personal data to the data protection officer: by to DPO-HU@vodafone.com OR by post to Vodafone Magyarország Zrt. (H-1476 Budapest Pf: 350) OR to the National Media and Infocommunications Authority (NMHH, H-1015 Budapest, Ostrom u , H-1525 Budapest Pf.: 75.) OR to the Hungarian National Authority for Data Protection and Freedom of Information (NAIH, H Budapest, Szilágyi Erzsébet fasor 22/C. H-1530 Budapest, Pf.: 5.). Upon infringement of its rights by the Service Provider related to the processing and protection of his/her personal data, the Subscriber or User may refer to the court with jurisdiction and competence (birosag.hu) and claim indemnification. This Data Processing Notice is governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the Protection of Natural Persons with Regard to the Processing of Personal Data and on the Free Movement of Such Data, and repealing Directive 95/46/EC (General Data Processing Regulation or GDPR) and Act CXII of 2011 on Informational Self-determination and Freedom of Information 13

14 2.4. Monthly fee allowance special offer The offer is available until withdrawal. Within the scope of the Monthly fee allowance special offer, Small Enterprise Subscribers with a Business Start, Business Medium, Business Pro, Business Start EU, Business Medium EU, Business Pro EU, Business Red EU Basic, Business Red EU Standard, Business Red EU Premium, Red Basic, Business Red, Business Red Premium, Business Red Plus, Business Red Europe, Red Basic EU or Business EU 500MB, Business EU 2GB, Business EU 10GB, Business Red EU 2GB, Business Red EU 10GB, Business Red EU 30GB,, Business Red EU Superior, Business EU 1GB, Business EU 3GB, Business EU 12GB, Business EU Red 3GB, Business EU Red 12GB vagy Business EU Red Superior subscription may request for tariff monthly fee allowance if they have at least two subscriptions with a 2- year fixed-term contract for one of the above tariffs under the same client number, or if they conclude further 2-year fixedterm subscription contracts for one of the above tariffs currently marketed, under the same client number. The prices indicated in the table are gross prices including VAT. Tariff package Monthly fee discount (HUF) from the 2nd SIM card with the highest monthly fee Monthly fee discount (HUF) from the 3rd SIM card with the highest monthly fee Monthly fee discount (HUF) from the 10th SIM card with the highest monthly fee Business Start Business Medium Business Pro 1, Business Start EU Business Medium EU Business Pro EU 1, Business Red EU Basic 2, Business Red EU Standard 3, Business Red EU Premium 4, Red Basic 2, Business Red 2, Business Red Premium 3, Business Red Plus 3, Business Red Europe 4, Red Basic EU 2, Business EU 500MB Business EU 2GB Business EU 10GB Business Red EU 2GB Business Red EU 10GB Business Red EU 30GB Business Red EU Superior Business EU 1GB Business EU 3GB Business EU 12GB Business EU Red 3GB Business EU Red 12GB Business EU Red Superior When granting the allowance, the current situation at the time of the respective account closure without the tariff with the highest monthly rate of a given client number is taken into consideration, with regard to the fact that in the case of tariffs with eligible monthly fee allowance, the order is always defined on the basis of the monthly fee of the tariff version concluded for a fixed term of 2 years with e-pack, without handset purchase, irrespective of the actual tariff of the Subscriber. 14

15 2.5. Ready Business Partner Program special offer The Ready Business Partner Program Offer is available for Small Enterprise Subscribers from until withdrawal. Within the scope of the promotion, we use Referee (hereinafter: Referee) to refer to existing, post-paid (account holder) Small Enterprise Subscribers who register themselves as Referees in Vodafone brand shops, in distributor stores or via the telephone customer service numbers 1270 or 1401 that can be called free of charge within the network of Vodafone Magyarország zrt., or by sending the AJANLO code in a text message to the telephone Customer Service at 1270, and promote the services of Vodafone Magyarország zrt. (hereinafter: Vodafone) to third parties. Within the scope of the promotion, we use Recommended Person (hereinafter: Recommended Person) to refer to new, postpaid Small Enterprise Subscribers who, upon the conclusion of a contract at a Vodafone brand shop or distributor store, gives the phone number of a Vodafone Subscriber previously registered as Referee, and simultaneously indicates that the Referee promoted the services of Vodafone thereto. If the Recommended Person concludes a new 1. post-paid (account holding) subscription contract with Vodafone AND 2. As a Recommended Person, in the course of a Small Enterprise contract conclusion with Vodafone, gives the phone number of a Vodafone Subscriber previously registered as Referee, and simultaneously indicates that the Referee promoted the services of Vodafone thereto, the Referee shall be granted a referee allowance (hereinafter: Referee Allowance), while the Recommended Person shall be provided a recommended person allowance (hereinafter: Recommended Person Allowance) according to the following terms and conditions: 3. Referee Allowance: The post-paid (account holder) Subscriber as a Referee is granted an account allowance of HUF 1000 gross for three months (i.e. a sum of HUF 3000 gross) as a Referee Allowance, which amount is deducted from its tariff monthly fee by Vodafone. In the case of a divisible package, the allowance is applicable to the monthly fee of OkosRáadás. Upon more than one referral, the allowances are added up; however, the allowance can be credited only up to the amount remaining after deducting the amount payable for third party services or other potential allowances excluding internet, usage and other fees. Allowances exceeding the total amount billed cannot be carried over to the next months. Subscribers registered as Referees can be granted a Referee Allowance a maximum of ten times per calendar year. (Third party services include but are not limited to mobile phone purchases or mobile parking.) 4. Recommended Person Allowance The new post-paid (account holder) Subscriber as a Recommended Person is granted an account allowance of HUF 1000 gross for three months (i.e. a sum of HUF 3000 gross) as a Recommended Person Allowance, which amount is deducted from its tariff monthly fee by Vodafone. In the case of a divisible package, the allowance is applicable to the monthly fee of OkosRáadás. The allowance can be credited on a monthly basis only up to the amount remaining after deducting the amount payable for third party services or other potential allowances excluding internet, usage and other fees. (Third party services include but are not limited to mobile phone purchases or mobile parking.) 5. Other conditions The promotion applies only to SIM cards subject to voice based tariffs meaning that the Business Group EU tariff package and the data SIM cards do not take part in the promotion, i.e., neither Referring Party nor Referred Party discount may be granted to them in the promotion. Subscriptions with the same Bill Payer ID cannot be each other s Referees and Recommended Persons within the scope of the promotion, and thus they cannot be granted the allowance provided as part of the promotion. The promotion shall not be recommended publicly via the internet or forums in any form whatsoever, and recruiting by these means is also prohibited! For the latter case Vodafone reserves the right to withhold the allowance regarding all the referrals of the Referee. The parties participating in the promotion shall not be regarded as intermediaries; participation in the promotion does not create in any way, particularly but not exclusively, an intermediary, employment, engagement or other (legal) relationship involving any activities for performing work, providing representation or other similar activities between Referee and Vodafone, and it does not aim at any of those mentioned above, irrespective of the name of the relationship or activity; furthermore, it does not represent an offer from Vodafone or the acceptance of an offer from any other party for the above or similar activities. 15

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17 day network user satisfaction guarantee special offer The 30-day network user satisfaction guarantee offer is available from until withdrawal for new, post-paid Small Enterprise Subscribers (with a monthly fee) ( Subscriber ). One subscriber can participate in the campaign only once during the term of the offer. The offer is not available to those with numbers ported from Vodafone, or by modifying an existing Subscription. The offer shall be applicable to Subscription Contracts concluded at Hungarian Media Markt stores with the conditions of the campaign as well as with the following terms: - solely the following Media Markt stores participate in the campaign: Media Markt Aréna Video TV Hifi Elektro Photo Computer Kereskedelmi Kft. (address: H-1087 Budapest, Kerepesi út 9.), Media Markt Duna Video TV Hifi Elektro Photo Computer Kereskedelmi Kft. (address: H-1138 Budapest, Váci út 178.), Media Markt Buda Kft. (address: H-1024 Budapest, Lövőház út 2-4.), Media Markt Pólus Center Kft. (address: H-1152 Budapest, Szentmihályi út 131.), Media Markt Westend Kft. (address: H-1062 Budapest, Váci út 1-3.), Media Markt Árkád Kft. (address: H-1106 Budapest, Örs vezér tere 25.), Media Markt Kispest Video TV Hifi Elektro Photo Computer Kereskedelmi Kft. (address: H-1191 Budapest, Üllői út ) Media Markt Megapark Kft. (address: H-1204 Budapest, Mártírok útja 292.), Media Markt Stop Shop Kft. (address: H-1037 Budapest, Bécsi út 136.), Media Markt Budaörs Kft. (address: H-2040 Budaörs, Petőfi Sándor u. 64.). (within the scope of this campaign, jointly or separately: Media Markt store); and - the offer is applicable only to the Subscription Contracts with a tariff package not including the simultaneous purchase of an electronic communications equipment (telephone, tablet, etc.) via a sales agreement concluded by and between Media Markt and the Subscriber in the Media Markt store; and - the offer is not applicable to the Subscription Contracts with a tariff package including the simultaneous purchase of a piece of electronic communications equipment (telephone, tablet, etc.) via a sales agreement concluded by and between Media Markt and the Subscriber; and it is not applicable to the sales agreement concluded by and between Media Markt as seller and Subscriber as buyer. As part of the offer, in addition to the rights of termination set forth in section 12 of the GTC, Service Provider grants the right of termination specified in the giver offer to Subscriber with regard to the Subscription Contract. Regarding other conditions not specified in the offer, the GTC shall prevail. The Subscribers participating in the offer are entitled to terminate their Subscription Contract concluded for the provision of a wireless internet (i.e. mobile internet access) or mobile phone service with immediate effect within 30 (thirty) days from the beginning of the provision of the service with reference to this 30-day network user satisfaction guarantee offer, insofar as the Subscriber s interest in fulfilling the Subscription Contract is discontinued due to the fact that the quality of the service does not satisfy the Subscriber. If Subscriber wishes to exercise its right of termination granted within the scope of this offer, Subscriber shall state so when communicating its intention for termination to Service Provider. If the given Subscriber concludes more than one Subscription contract with Service Provider during the term of the campaign and under the scope thereof, the one-time participation in the 30-day network user satisfaction guarantee offer refers to the following: - if Subscriber has not terminated a Subscription Contract yet on the grounds of the 30-day network user satisfaction guarantee offer, it may choose to exercise its right of termination granted within the scope of the 30-day network user satisfaction guarantee offer with regard to one or more Subscription Contracts simultaneously, provided that it is entitled to the right of termination in relation to all of its Subscription Contracts. Simultaneous exercising of the right of termination shall mean the termination of more than one Subscription concluded within the scope of the campaign at the same time by means of one legal statement. The exercising of the right of termination granted within the scope of the campaign shall constitute a one-time participation in the campaign. 17

18 - if Subscriber has already terminated one or more Subscription Contracts at the same time on the grounds of the 30-day network user satisfaction guarantee offer, it shall not be entitled to exercise its right of termination regarding any other Subscription Contract concluded by it within the scope of the campaign, irrespective of the fact that the conditions of the 30-day network user satisfaction guarantee offer have been contained in the Subscription Contract, and less than 30 days have passed since the conclusion of the Subscription Contract. Upon termination within the scope of the campaign, Service Provider may claim only the proportional monthly fee due between the conclusion of the contract and the termination thereof, or in the case of a service including a traffic-based fee, the traffic fee actually used by the Subscriber, or the costs of other services with ad-hoc fees used with the service. On the basis of the Subscription Contract, Service Provider shall not charge other costs to Subscriber, in particular termination fees or administrative costs. Insofar as no Handset Sales Agreement has been concluded between Service Provider and Subscriber simultaneously with the Subscription Contract, Subscriber is entitled to terminate the Subscription Contract on the grounds of the 30-day network user satisfaction guarantee offer either personally or by visiting any Vodafone brand shop, distributor store or by calling the telephone customer service 1270 free of charge within the network of Vodafone Magyarország Zrt. If a Handset Sales Agreement has also been concluded between Service Provider and Subscriber simultaneously with the Subscription Contract, and Subscriber wishes to terminate the Sales Agreement as well on the grounds of the 30-day network user satisfaction guarantee offer upon the termination of the Subscription Contract within the scope of the 30-day network user satisfaction guarantee offer the latest, Subscriber is entitled to terminate the Subscription Contract and the Sales Agreement within the scope of the 30-day network user satisfaction guarantee offer only personally, by visiting any Vodafone brand shop or distributor store Entry fee discount The Entry fee discount is available until withdrawal. Within the scope of this offer, the post-paid Small, Medium and Large Enterprise Subscribers who conclude a new Subscription Contract for one of the tariff packages marketed during the term of the campaign shall receive a one-time gross HUF 10,000 entry fee discount. For further information on the entry fee, please refer to Sections and 9.1 of the List of Rates Annex to the Business GTC and the relevant tariff packages Additional monthly subscription fee discount The Additional monthly subscription fee discount is available until withdrawal. As part of this offer, the post-paid Small, Medium and Large Enterprise Subscribers who have the tariffs specified in the following table with the conditions set forth shall receive an Additional monthly subscription fee discount for one of the tariff packages currently marketed with a rate defined in the table. For further information on the Additional monthly subscription fee, please refer to Section of the List of Rates Annex to the Business GTC and the relevant tariff packages. 18

19 Tariff name Vállalkozói Osztható (10000, 15000, 20000, 30000, 45000, 60000, 75000, ) with indefinite-term contract Vállalkozói Osztható (10000, 15000, 20000, 30000, 45000, 60000, 75000, ) with 2-year fixed-term contract Vodafone Presztízs with indefinite-term contract Vodafone Presztízs Fix with indefinite-term contract Vodafone Presztízs with 2-year fixed-term contract Vodafone Presztízs Fix with 2-year fixed-term contract Red Basic with indefinite-term contract Red Basic (A, B, C, D, E, X, SIM) with 2-year fixed-term contract Business Red Plus with indefinite-term contract Business Red Plus (1, 2, 3, 4, SIM) with 2-year fixed-term contract Business Red Plus (5, 6) with 2-year fixed-term contract Business Red Europe with indefinite-term contract Business Red Europe (1, 2, 3, 4, SIM) with 2-year fixed-term contract Business Red Europe (5, 6) with 2-year fixed-term contract Red Basic EU with indefinite-term contract Red Basic EU (A, B, C, D, E, X, SIM) with 2-year fixed-term contract Business Red EU Standard with indefinite-term contract Business Red EU Standard (1, 2, 3, 4, SIM) with 2-year fixed-term contract Business Red EU Standard (5, 6) with 2-year fixed-term contract Business Red EU Premium with indefinite-term contract Business Red EU Premium (1, 2, 3, 4, SIM) with 2-year fixed-term contract Business Red EU Premium (5, 6) with 2-year fixed-term contract Business Red EU Basic with indefinite-term contract Business Red EU Basic (1, 2, 3, 4, SIM) with 2-year fixedterm contract Business Red EU Basic 5 tariff with 2-year fixed-term contract Supplementary monthly subscription fee discount 100% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee 50% discount for the additional monthly subscription fee 50% discount for the additional monthly subscription fee 50% discount for the additional monthly subscription fee 50% discount for the additional monthly subscription fee 60.6% discount for the additional monthly subscription fee 60.6% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee As per the allowance granted for the Supplementary options specified in and of the List of Rates Annex 1 to the Business GTC: 100% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee As per the allowance granted for the Supplementary options specified in and of the List of Rates Annex 1 to the Business GTC: 100% discount for the additional monthly subscription fee 60.6% discount for the additional monthly subscription fee 60.6% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee As per the allowance granted for the Supplementary options specified in and of the List of Rates Annex 1 to the Business GTC: 100% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee As per the allowance granted for the Supplementary options specified in and of the List of Rates Annex 1 to the Business GTC: 100% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee 100% discount for the additional monthly subscription fee As per the allowance granted for the Supplementary options as specified in and of the List of Rates Annex 1 to the Business GTC: 100% discount for the additional monthly subscription fee 19

20 2.9. Business EU special offer The offer is available from 1 June 2016 until withdrawal. Those Small Enterprise Subscribers can participate in the Business EU offer who conclude a 2-year fixed-term Subscription Contract in the Business Start EU, Business Medium EU, Business Pro EU, Business Red EU Basic, Business Red EU Standard or Business Red EU Premium service package during the term of the offer. As part of the offer, the Subscriber can choose from the current price list a handset at a reduced price, in Price Category Business 1, without a handset purchase obligation, i.e., without the purchase of a supplementary option. The offer can be combined with the Monthly fee allowance offer specified in Section 2.4, but it cannot be requested with any other offers. The detailed conditions of the Business Start EU, Business Medium EU, Business Pro EU service packages can be found in Section of the List of Rates Annex to the Business GTC, and for the detailed conditions of Business Red EU Basic, Business Red EU Standard and Business Red EU Premium service packages refer to Section of the List of Rates Annex to the Business GTC ReadyFleet data roaming option discount The ReadyFleet data roaming option discount is available from 2 May 2018 until revoked. Within the scope of this offer those Small, Medium and Large Enterprise Subscribers who use Telemetria roaming 15 MB (Western Europe) and Telemetria roaming 15 MB (Eastern Europe) data roaming options simultaneously for one subscription beside their ReadyFleet subscription during the term of the campaign, will receive net HUF 375 (gross HUF ) discount from the Telemetria roaming 15 MB (Western Europe) option Regulated European Roaming tariffs plus special offer for 3 countries This special offer is valid from 15 June 2017 until its cancellation for Small and Large Corporate Subscribers that have tariff packages with an active roaming service. Under the offer, the Subscribers can use the roaming service with the conditions determined in the Regulated European Roaming Service in the countries of Turkey, Switzerland and Monaco: Calls initiated, SMS and MMS messages sent from Switzerland, Turkey or Monaco to countries of roaming tariff zone 1 and Hungary. The domestic out-of-network call, SMS and MMS tariffs, valid in Hungary, in the tariff package used by the subscriber. For Switzerland, Turkey and Monaco, we examine the conditions of fairness separately from the countries of roaming zone 1. When used Regulated European Roaming tariffs plus special offer for 3 countries, the number of calls/sms/mms messages to Hungarian numbers from abroad, as well as the data volume used abroad (the sum of data traffic included in the tariff and the supplemental data options) may not exceed the average of four months domestic use, and during the evaluated period, the days on the roaming partner s network of the country subject to the provisions may not exceed the number of days on the network of Vodafone Hungary (fair usage).if Subscriber fails to comply with the terms and conditions of fair usage, he/she shall be notified via SMS, and shall also be warned to comply with the terms and conditions of fair usage. If within two weeks following the warning, the pattern of use concerning the Subscriber s actual consumption or presence is not changed, then the Service Provider is entitled to apply additional charges. Rate of the additional charge: Initiating calls to the countries of roaming tariff zone 1: HUF / min (HUF 9.89 / min net); Sending SMS message to the countries of roaming tariff zone 1: HUF 3.92 /SMS (HUF 3.09 / SMS net); Sending MMS to the countries of roaming tariff zone 1: HUF 3.02/MMS (HUF 2.38 / MMS net); Data traffic in the countries of roaming tariff zone 1: HUF 2.5/MB (HUF 2.38/MB net) Ready Business Index discount The Ready Business Index discount offer is available for Small Enterprise Subscribers from 15 May 2018 until revoked. Within the scope of this offer, those Small Enterprise Subscribers who enter their data following the completion of the survey on the webpage in order to display the detailed report page, and conclude a new, 2-year fixed-term contract for one of the services specified on the detailed report page and listed in this 20