GLOBE TELECOM INC. Annual Stockholders Meeting The Ballroom 2, Fairmont Makati 16 April 2013
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1 GLOBE TELECOM INC. Annual Stockholders Meeting The Ballroom 2, Fairmont Makati 16 April 2013
2 MESSAGE TO SHAREHOLDERS Jaime Augusto Zobel de Ayala Chairman
3 Sustained growth momentum buoyed by robust growth of the Philippine economy Posted another banner year in 2012 Recorded all-time high overall service revenues +2.0% Market Share Gain in Mobile Revenues +1.6% Market Share Gain in Broadband Revenues Noteworthy gains in key market share metrics
4 Mobile Telephony and Broadband sectors expanding despite intensified competitive environment Modest Mobile Telephony Industry Revenue growth from % Broadband Industry Subs (Mn) +14% Intensified competition Peaking mobile penetration rates Continued preference for value-driven offers Growth buoyed by affordable access devices (e.g., laptops, PCs, tablets) Growth also driven by more extensive internet service coverage
5 Record operating results with expansion of mobile and broadband subscriber base Operating Revenues Mobile Revenues Broadband Revenues In Php Bn 6% 82.7 In Php Bn 6% 67.2 In Php Bn 16% New record highs for both annual and quarterly (4Q12) service revenues Revenue growth supported by growth of subscribers base and improvements in all key product segments Record-high mobile revenues Strong performance of the postpaid segment We continued to introduce first-in-the market products and services Total subscriber base expanded to 1.7 million subscribers 2012 was highlighted by the launch of broadband LTE service
6 Core Net Income improved 2% year-on year; Attractive dividend yield for shareholders. in Mn Core Net Income 2% 10,275 Core Net Income is net income after tax (NIAT) but excluding foreign exchange and mark-to-market gains (losses), and nonrecurring items. GLO Dividend Yield 10, % 3.8% 2.2% 2.8% GLO* Phil Mkt Ave 2yr PDST-F 5yr PDST-F Excluding transformationrelated expenses, Core NIAT up 5% Using annualized DPS of Php67 and start of year closing price of P1,130. Phil market average represents dividend yield of 41 listed companies, as cited in Jan 29,2013 report of Maybank ATR Kim Eng
7 We carry the promise of a superior customer service through a modernized network Globe announced in Nov 2011 its $790Mn network and IT transformation program our largest infrastructure commitment to date. Significantly improve network quality In 2012, network modernization and IT transformation program remained on schedule. Change-out of close to 90% of various cell sites all over the country Anticipate surge in voice and data traffic Decrease total cost of ownership Future-proof our network Increase fiber optic footprint Enhance our ability to roll-out products for the market faster Respond more quickly to customer needs and preferences We are laying out an additional 12,000km of fiber optic cables nationwide Migration into new business support systems (BSS) started in Q (postpaid). Prepaid and fixed line broadband to follow later during the year In Sept 2012, Globe launched its LTE broadband service in the key business districts and cities, providing subscribers with faster speeds and better overall internet experience.
8 We continue our commitment to create shared value for all stakeholders These investments are building blocks to ensure continued growth and relevance in a world built around data (vis-à-vis traditional mobile devices) Mobile Adjacencies/Opportunities GCash (mobile money) BPI Globe BanKO (mobile banking) Globe M-Ads (mobile advertising) M-ADS Other sectors such as Education, Healthcare, Utilities, Media, etc.
9 We continue our commitment to create shared value for all stakeholders 2,000 partner outlets nationwide Over 261,000 retail customers Wholesale loan portfolio of Php 2.4 Bn
10 We provide the needed tools for technopreneurs to reach greater heights Startup Weekends Investment Portfolio Kickstart is a business incubator company that helps, supports and develops the Philippines technopreneur community Current portfolio of 10 companies cover the digital media and technology, and web/mobile platform space
11 We embark on programs geared towards sustainability and corporate social responsibility Good governance Social entrepreneurship Environment Conservation Education Volunteerism
12 To sustain the company s competitiveness today and in the future. Kayo ang tunay na lakas ng Globe.
13 MESSAGE TO SHAREHOLDERS Ernest Cu President and CEO
14 2012: Record service revenues despite competitive environment and ongoing transformation initiatives Service Revenues Php 82.7 Bn 6% New record highs for both annual and quarterly service revenues (Php21.4 Bn in 4Q12, 4% QoQ) Core Net Income Php 10.3 Bn 2% Excluding transformationrelated expenses, Core NIAT 5% YoY Dividends Php 67/share* 3% Higher dividends per share reflect positive business momentum * Based on annualized DPS
15 Network modernization and IT transformation integral to making differentiated customer experience a key competitive advantage Phase 1 involving change-out of cell sites nationwide is 90% complete Laying out additional 12,000 km. of fiberoptic cable across the country Bring dropped calls to rarity Make text messaging instant Access the internet at delightful speeds Brand New Network
16 Brand New Network
17 Mobile: Postpaid segment drives overall growth of mobile business with prepaid segment holding its ground despite intense competition 2012 YoY Change Subscribers 1.7 Mn 19% Revenues Php22.8 Bn 24%
18 Mobile: Postpaid segment drives overall growth of mobile business with prepaid segment holding its ground despite intense competition Globe Prepaid 31.4 Mn Prepaid Subscribers 10% YoY, 3% QoQ 11.2 Bn 4 th Quarter Prepaid Revenues 3% 44.3 Bn Full Year Prepaid Revenues 2%
19 Mobile: New services such as GCash Amex Virtual Card provide greater value add and act as a subscriber acquisition/retention tool GCASH American Express Virtual Pay International credit facility and free US shipping address
20 Broadband: Robust subscriber base and service revenue growth of 18% and 16%, respectively Subscribers (in 000) 1,411 1, % 1,672 1,331 Wireless Wired FY 2011 FY 2012 Revenue Growth YoY (in Php Mn) +16% 8,721 7, and 2012 Broadband Service Provider of the Year FY 2011 FY 2012
21 Globe s performance and innovation cited internationally; also drives higher employee engagement/satisfaction Best Telco in the Philippines, 8 th Annual CNET Asia Readers Choice Awards Philippine Telecom Service Provider of the Year, 2012 Frost and Sullivan Asia Pacific Best Practices Award 2% increase in Employee Engagement 3% increase in Employee Satisfaction Index
22 Globe s corporate responsibility is a core component of its business model Giving back to the society that sustains us...
23 Globe Bridgecom: Champion of Globe s key advocacies I-Conserve I-Lead I-Prosper I-Give I-Access
24 This is the Globe Way We put our Customers first. Our people make the difference. We act with integrity. We care like an owner. We keep things simple. To us, it s be fast or be last.
25 GLOBE TELECOM INC. Annual Stockholders Meeting The Ballroom 2, Fairmont Makati 16 April 2013
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