Certificate in Money Advice Practice

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1 Money Advice Scotland Annual Conference & Exhibition 2013 Revolutionary Reforms - are the benefits universal? Assuring quality in the Money Advice Profession Certificate in Money Advice Practice Rationale and Benefits Recognition of skill and expertise to employer Independent, external validation of competence Promoting consistency - common language / standards Confidence about own knowledge and practice Certificate in Money Advice Practice Enhancing public confidence Professionalism speaking with authority Indication of quality to funders, regulators, service users 1

2 Demand for a professional Money Advice qualification Would you like to take a vocational / professional qualification? Yes 71.7% No 28.3% What motivation for professional development would be? To further my career 67.5% To enable me to change career 17.7% 7% To enable me to do my job better 74.5% For my own satisfaction 75.7% To gain recognition in my field 74.5% To reflect to my employer my expertise 69.1% Meeting this demand - why the IMA? Professional body for Money Advisers E, W & NI Our mission statement: To promote best practice To establish professional standards To assure quality in the advice profession The Qualification To fit in with members preferences: Professional qualification / formal recognition Robust but Flexible Method of study - distance learning Must be manageable in terms of both time and cost 2

3 The Qualification Certificate of Credit in Money Advice Practice Certificate, 15 credits 150 study hours Online / distance learning Exam (pass / fail) 12 weeks to complete Student rules, rights, responsibilities Building the Qualification NOS for Legal Advice Mapped against other sector resources Mapped to Scottish Standards Entry requirements 1 yr f/t current Money Advice casework experience or 2 years f/t previous Money Advice casework experience or Sufficient other relevant experience 3

4 The Qualification Successful completion of the CMAP is worth 15 HE credits. It is set at Level 4, or first year degree level. And although structured differently to NVQ, the award difficulty level is similar to NVQ4. The qualification is specifically designed to reflect the standards expected of caseworkers. Content The syllabus covers 4 main areas of study: First Line Money and Debt Legal Advice and Casework Managing Legal Advice Cases and a Personal Caseload The Courts and Preparing for Client Representation Social Policy The Qualification The Tasks All learning is through Staffordshire University's Virtual Learning Environment (VLE) so candidates can study online at any time. There are 4 study sections each with teaching materials and a formative assessment. These assessments aid the learning process but do not count toward the final assessment. 4

5 The Qualification Examination The exam will take place during the last weekend of the course and will last 2hrs 20 mins. The date of the exam is notified at the start. The final assessment is an online exam. A mark of 70% is required for a pass. Results: posted approx. 4 weeks later. The Qualification Lets take a look... Demonstration Outcomes / Results so far... 1,048 Money Advisers have started the course 81.3% of Advisers sitting the exam have passed Currently part way through our 12 th cohort Cohort 13 well subscribed (+6% vs C.12) OFT acknowledged Northern Ireland through AdviceNI (aligned with C.13 ) Awarded Skillsmark by Skills for Justice DEMSA (134 candidates to date) Being referred to as the industry standard qualification 5

6 Feedback: Overall a positive and enjoyable experience. I found the content useful. I think the fact that I now have the qualification in Money Advice will be extremely useful for me and my organisation It was good to be able to do the qualification online; it meant that I could fit it in around my work and home commitments. I am a frontline Money Adviser and I found the content 100% relevant to me. My learning was reinforced by Milestone Tasks at the end of each section. I enjoyed it! The qualification was something which I have wanted to do for a long time. I really, really enjoyed it and found it very useful. I was able to use the content to refresh my knowledge. The module also provided me with an opportunity to evaluate the systems I use. I found the support provided brilliant and was really appreciated. That working on the qualification was a really good opportunity to reflect upon my own procedures and ensure that I am working to the best possible standard. It was also useful, in a world of changing legislation and practice to ensure that I am up to date Money Advice Scotland Annual Conference & Exhibition 2013 Revolutionary Reforms - are the benefits universal? THE CERTIFICATE IN MONEY ADVICE PRACTICE KELLY GALLAGHER AND KEN MCEWAN 6

7 INTRODUCTION CONSISTENT KNOWLEDGE BASE ACROSS ADVISERS CLEAR CAREER STRUCTURE EXTERNAL ASSESSMENT AND VALIDATION ONLINE ASSESSMENT AND EXAM QUALIFICATION FORMAT 4 SECTIONS SECTION 1 FIRST LINE MONEY ADVICE MONEY ADVICE CASEWORK 7

8 SECTION 2 MANAGING MONEY ADVICE CASES MANAGING YOUR PERSONAL CASELOAD THE COURTS SECTION 3 REPRESENTING CLIENTS IN FORMAL PROCEEDINGS SECTION 4 INFLUENCE CHANGES TO LEGISLATION, POLICY OR PRACTICE 8

9 MILESTONE TASKS AT THE END OF EACH SECTION COMPULSORY EXAM 100 MARKS 70% PASS RATE SUPPORT PROVIDED THROUGH MAS TIMESCALES 12 WEEKS TO COMPLETE 150 HOURS EXPERIENCE 9

10 COST IN THE FIRST YEAR SUBSIDISED PLACES AVAILABLE IN THE FIRST YEAR MAS CONTRIBUTION QUESTIONS? KELLY GALLAGHER PROFESSIONAL DEVELOPMENT CONSULTANT T: E: KENMCEWAN MONEY ADVICE CONSULTANT T: E: 10

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