The Shield Guarding Company

Transcription

1 The Shield Guarding Company TRAINING ACADEMY PROSPECTUS 2013

2 Welcome to the new training prospectus for The Shield Guarding Company Training Academy and Management Development Centre. We offer a wide range of courses for clients and Security Professionals at all stages of their career development at seven centres nationwide. To enable our clients and staff to select the right course for them we have divided our Prospectus into development pathways; Initial, Intermediate and Advanced Security levels via our Training Academy and Standard, Advanced and Personal Development Management training via our Management Development Centre. In addition to these development pathways we also produce and deliver a wide range of bespoke training courses and workshops, so if you do not see what you are looking for please contact our training team who will be happy to assist. The following courses are available throughout For further details such as course dates and availability please contact me, Phil Ennis or one of my Training Team on , or me at phil.ennis@shieldguarding.co.uk 1

3 Course Page Site Induction and Competency assessment 3 IQ Level 2 award in Door Supervision 3 IQ Level 2 award in Up-skilling for Door Supervisors 4 IQ Level 2 award in CCTV PSS 4 IQ Level 2 award in Security Operations 4 IQ Level 2 award in Key Holding 5 CIEH Level 1 award in Fire Awareness 5 CIEH 2 award in Principles of Manual Handling 5 CIEH Level 2 award in Fire Safety Principles 6 CIEH Level 2 award in Health and Safety in the Workplace 6 CIEH Level 2 award in Principles of Risk Assessment 7 CIEH Level 3 award in Risk Assessment Principles and Practice 12 CIEH Level 3 award in Health and Safety in the Workplace 12 Emergency First Aid at Work (1 day) 6 First Aid at Work (3 days) 7 First Aid at Work re-qualification 8 Automated External Defibrillation (AED) 8 National Vocational Qualifications and Apprentices 8 10 IQ Level 3 award in Security Supervision Skills 11 IQ Level 4 award in Security Risk Management 13 Continued Professional Development Price index

4 Training Academy courses The Shield Guarding Company s Training Academy is designed to provide the security professionals of the future with the skills and knowledge they need to produce the excellence our clients expect. Initial Comprehensive Company and Site Induction Stage 1 - Company Induction A full one day course covering a complete Induction, including Vetting and Screening to BS 7858 standard and training needs analysis and an Introduction to The Shield Guarding Company. Tool box talks and training in Customer Service and Health and Safety are delivered to ensure trainees meet the high standards The Shield Guarding Company expects from its staff. Stage 2 - Site induction and competency assessment Designed to meet the requirements of BS 7499 and client and site based needs, all new employees receive a personal Site Competency and Assessment booklet that they are required to complete within the term of their probationary period. The new starter will be visited at key intervals within their probation to ensure the effective delivery of the programme. The competency of the new employee will be assessed through Observation in the workplace, question and answer sessions, professional discussion, product evidence, accredited prior/learning, witness statements and simulation. Licence to Practice courses Level II award in Door Supervision The Door Supervision course is of five days duration covering four units; Working in the Private Security Industry, Door Supervision, Conflict Management and Physical Intervention. The Door Supervision pack covers in greater detail searching, arrest and emergency procedures, as well as civil and criminal legislation. The above units are completed with a multi choice examination, which is externally marked and certificated by IQ (Industry Qualifications). The Physical Intervention unit is a new mandatory requirement in the UK (June 2010) for Door Supervisors. It covers disengagement, non-restrictive and restrictive methods of 3

5 physical intervention and includes lessons on the law and risks in relation to the use of physical intervention. The module is completed once a videoed formal assessment with tutor observations is carried out. Level II award in Up skilling Knowledge for Door Supervisors From February 2012 all Door Supervisors who undertook their original qualification prior to October 2010, will need to complete the Up Skilling qualification before renewing their current SIA licence. This one day course consists of two modules; Safety awareness for Doors Supervisors and Physical Intervention. These are assessed both through a written test and practical assessment, and certificated through IQ Level II award in CCTV (Public Space Surveillance) The CCTV (PSS) course is of four days duration covering three units; Working in the Private Security Industry, CCTV Operations, as well as a practical unit covering the use of CCTV equipment. Units 1 and 2 are completed with a multi choice examination, which is externally marked and certificated by IQ. Unit 3 is a formal assessment with tutor observations also certificated by IQ. Level II award in Security Operations The Security Operations course is a four day course covering three units; Working in the Private Security Industry, Security Guarding and Conflict Management. The Security Guarding pack provides additional lessons on patrolling, monitoring systems and access control. The above units are completed with a multi choice examination which is externally marked and certificated by IQ. 4

6 Intermediate CIEH Level I - Fire Safety Awareness The Fire Safety Awareness course is a half day course consisting of three units: An introduction to Fire safety and what to do in the event of an emergency, fire risk control and practical fire safety. The above units are completed with a multi choice examination, externally marked and certificated by CIEH. CIEH Level II - Principles of Manual Handling The Principles of Manual Handling is a one day course covering various topics including: Manual handling and manual handling hazards, Legislation and guidance Risk assessments Controls and reducing risk of harm and manual handling techniques The above units are completed with a multi choice examination externally marked and certificated by CIEH. IQ Level II - Key holding The key-holding training programme is a two day course, which covers the principles and legal framework of key-holding and key-holding operations and responding to incidents, and is covered over 10 lessons including the following: Key holding roles and responsibilities; Health and safety at work Risk assessment The law and the key holding officer Key management Operating and interrogating alarm panels Maintaining the security of premises Crime scene preservation 5

7 Communication skills Vehicle management The course concludes with a multi-choice examination, which is externally marked and certificated by IQ with the successful candidates receiving a IQ Level II Intermediate Award in Key-holding. Emergency First Aid at Work This one day course is designed for small workplaces and provides the candidate with basic life saving first aid and workplace health and safety regulations. Topics covered include management of an incident, priorities of first aid, treatment of an unconscious casualty, resuscitation, shock, choking, seizures and bleeding. Advanced CIEH Level II - Fire Safety Principles The Fire Safety Principles is a one day course consisting of three units: Understanding fire risk and fire risk controls, principles and practice of fire safety and the role of the fire warden. The above units are completed with a multi choice examination externally marked and certificated by CIEH. CIEH Level II - Health and Safety in the Workplace The Health and Safety in the Workplace course is of one day duration covering various topics including: Introduction to Health and Safety and Health and Safety law Being able to explain Health and Safety legislation The workplace/workplace equipment and risk assessment Manual handling and dealing with hazardous substances Ergonomics, working from height, transport, noise and vibration. The above units are completed with a multi choice examination externally marked and certificated by CIEH. 6

8 CIEH Level II Award in Principles of Risk Assessment This new qualification is a day course designed to help improve the workplace culture for occupational health and safety by enabling learners to understand the basic principles of risk assessment. Topics include: Ability to contribute both to the maintenance of a safe work environment and to the process of formal risk assessment Understand the legal requirements of risk assessment Understand the principles of risk assessment The above units are completed with a multi choice examination externally marked and certificated by CIEH. First Aid at Work There are a number of skills required to complete the full First Aid at Work course which is now run over three days. The Health and Safety Executive require that each of the following topics must be covered over the three day course: Understanding the role of the first aider with reference to: The importance of preventing cross infection; the need for recording incidents and actions; use of available equipment; assessing the situation and circumstances in order to act safely, promptly and effectively in an emergency; administering first aid to a casualty who is unconscious (including seizure); administering cardiopulmonary resuscitation; administering first aid to a casualty who is choking; administering first aid to a casualty who is wounded and bleeding; administering first aid to a casualty who is suffering from shock; providing appropriate first aid for minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters). Administering first aid to a casualty with: Injuries to bones, muscles and joints, including suspected spinal injuries, chest injuries, burns and scalds, eye injuries, sudden poisoning and anaphylactic shock Recognising the presence of major illness and provide appropriate first aid (including heart attack, stroke, epilepsy, asthma and diabetes). At the end of the course candidates will sit a practical and oral final assessment, and those who successfully complete this assessment will be awarded a certificate which will be valid for three years. 7

9 First Aid at Work Re-qualification THE SHIELD GUARDING COMPANY LIMITED In order to enrol on the two day First Aid at Work Re-qualification course, candidates must produce evidence that they are in possession of a First Aid at work certificate which will still be valid on the day of their final assessment. In addition to a general update on recent changes the HSE require that the refresher must cover all of the topics that are covered in the three day course. Automated External Defibrillator (AED) An AED is programmed to tell rescuers exactly what to do using voice and visual prompts. Rescuers attach adhesive electrode pads to the person s chest and it automatically analyses the electrical activity of the heart to determine if a shockable rhythm is present. With the use of voice prompts and pictures the AED guides rescuers through the resuscitation process, advising when to give CPR. If the AED determines the person s heart needs a shock, it tells the rescuers to stand back so a shock can be safely given through the adhesive electrode pads attached to the person s chest. Some AED s will tell the user to push a button to shock, and others will provide it automatically after giving rescuers an all clear warning. The course will include the following: The ability to administer cardio-pulmonary resuscitation (CPR) promptly and effectively; the ability to administer first aid safely, promptly and effectively to a casualty who is unconscious; the ability to perform CPR in conjunction with the use of an Automated External Defibrillator Certificates will be awarded to those candidates who show that they are competent in the use of such equipment. Vocational Qualifications NVQ Level II Providing Security Services A nationally recognised qualification, established for well over 25 years, giving employees the opportunity to demonstrate competence to national standards whilst working within their place of work. On successful completion of the qualification staff will receive an awarding body certificated qualification (EDEXCEL) which demonstrates their continuing professional development. The Providing Security Services NVQ is aimed at static and patrol guards, events security staff, door supervisors, CCTV operators, reception and retail security guards. To achieve the qualification individuals are required to achieve five mandatory core units (covering reducing risks to health and safety, effective communication, customer service, controlling security incidents and producing documents) and at least three other optional 8

10 units. To complete the NVQ portfolio competence is normally collected or demonstrated through a variety of methods which include: Observation in the workplace, question and answer sessions, professional discussion, product evidence, accredited prior/learning, witness statements and simulation. The training and assessment is normally completed within a six month period, during which time the staff will register for the programme, complete an initial skills assessment and develop their own individual learning plan. Over the learning period the evidence will be collected from their workplace and will be combined with observations undertaken by the assessor. Once sufficient evidence has been collected it will be sent for external marking and subsequently successful candidates will receive their qualification. NVQ Level II Customer Service The Customer Service NVQ is suitable for a wide variety of employees in various sectors. The qualification covers key principles of customer service, from active listening techniques, creating the right impressions, keeping accurate customer service records and dealing with difficult customers. As with the Providing Security Services NVQ the evidence is collected in exactly the same way from the workplace and assessed by the assessor, and finally sent for external marking and certification. Skills for Security Apprenticeship (we are currently piloting this qualification) Apprenticeships are a proven way to train staff and gain real business benefits to organisations. The National Apprentice Service (NAS) helps employees reach high levels of competence. There are over 200 different types of Apprenticeships available. The Apprenticeship Framework for the Security Business Sector means that our staff will be learning new skills and knowledge that will lead them towards the successful completion of the apprenticeship at Level II and also gain other qualifications such as Key Skills and Underpinning Knowledge (Technical Certificate). The apprenticeship is split into sections, and candidates must complete each section to achieve the Apprenticeship. The sections are as follows: NVQ Completed exactly the same as the others by assessment and portfolio Technical Certificate Security Guarding The four day SIA course already completed by most candidates Functional Skills Application of number, communications and IT, which requires the candidates to be present for at least three days training, lasting 5 6 hours each day ERR Each candidate has to complete a workbook which relates to employment rights and responsibilities 9

11 On successful completion of all sections and the portfolio of evidence being completed it is then sent off for external marking and certification by Skills for Security. 10

12 Management Development Centre Equipping the leaders of the future The Shield Guarding Company s Management Development Centre, (MDC), offers a wide range of qualifications and courses to ensure that our management team have the skills and knowledge required to provide a first class service. Standard IQ Level III - Security Supervision Skills The Security Supervision course is a highly acclaimed and comprehensive four day course which leads to the IQ / BTEC Level III Security Supervisors Qualification, and sets a new benchmark for quality supervisory training within the security industry. The content of the course include: Roles and responsibilities Leadership Delegation Motivation Teamwork Time management Problem solving and decision making Performance reviewing Communication Customer service Employment law This course is covered with assessments on coaching and performance reviews and followed at the end of the course with a two hour written examination, which is externally marked and certificated by IQ. 11

13 CIEH Level III Award in Risk Assessment Principles and Practice This qualification provides a thorough understanding of the main categories of accidents and ill health, their socio-economic costs and the benefits of good health and safety management. The course consists of the following elements: Control risk assessments (with the necessary technical knowledge in relation to the activities/ environments/ issues) Organise and implement a risk assessment programme Participation in the identification of the specific training needs of the activities being assessed Assist employers in meeting legal requirements and promote improved standards of Health and Safety The above units are completed with a multi choice examination externally marked and certificated by CIEH CIEH Level III - Health and Safety in the Workplace It is recommended that this course has a delivery or three or four days and that the candidates who take part already possess a Level II Award in Health and Safety or equivalent. The course consists of six units which include: An introduction to health and safety Health and safety legislation Accidents in the workplace Ill-health in the workplace Health and safety organisation and management The role of supervisors The above units are completed with a multi choice examination externally marked and certificated by CIEH. 12

14 Advanced IQ Level IV - Risk Management The Risk Management Certificate is a four day course which is designed especially for managers involved in the assessment of risk, which leads to the IQ /BTEC Level IV Security Risk Management qualification. The content of the course include: Types of security risk to an organisation Internal and external crime Asset threat and countermeasure implementation E-crime Security risk surveys and checklists Physical security Countermeasure analysis Cost benefits analysis. This course includes assessments and concludes with a two hour written examination, which is externally marked and certificated by IQ. Shield Management Toolkit A specially designed range of one day Management Tool Box seminars covering a variety of topics including; Managing finance Managing people Managing discipline Managing Safety Personal Development BTEC Certificate in Management Studies (CMS) Through our training partners we are able to offer our management team the opportunity to study for the BTEC Certificate in Management Studies. This qualification gives learners 13

15 access to current management theories and practice. A traditional management development programme certificated at level 4. BTEC Diploma in Management Studies (DMS) Through our training partners we are able to offer our management team the opportunity to study for the BTEC Diploma in Management Studies. This qualification gives learners access to current management theories and practice. A traditional management development programme certificated at level 5. Preparing to teach in the lifelong learning Sector (PTLLS) This is a professional teaching qualification and the course requires active participation and the completion of coursework assignments. Assignments are set by City and Guilds and comprise a theory assignment and a practical assignment. Assessment includes delivering a 20-minute teaching session to the rest of the group. Candidates will need to be able to express themselves effectively both orally and in writing. 14

16 Price Guide 2013* IQ Level II Door Supervision (5 days) Cost per candidate for the course and certification only is 175. The cost per candidate for the above course plus an SIA license is 395. IQ Level II award in Up skilling Knowledge for Door Supervisors Cost per candidate for the course and certification only is 90. The cost per candidate for the above course plus SIA license renewal is 310. IQ Level II CCTV PSS (4 days) Cost per candidate for the course and certification only is 250. The cost per candidate for the above course plus an SIA license is 470. IQ Level II Security Guarding (4 days) Cost per candidate for the course and certification only is 175. The cost per candidate for the above course plus an SIA license is 395. IQ Level III - Security Supervision Skills (4 days) The course cost 1,200 for up to 8 delegates with an additional cost of 40 per person for examination and certification fees. The cost for Individual candidates is 275 including certification. IQ /BTEC Level IV - Risk Management Cost per candidate for the course and certification is

17 IQ Level II - Key holding Cost per candidate for the course and certification is 175. CIEH Level I - Fire Safety Awareness (1/2 day) The course cost 175 for up to 12 delegates with an additional cost of 10 per person for examination and certification fees. Cost per candidate for the course and certification is 40. CIEH Level II - Fire Safety Principles (1 day) The course cost 350 for up to 12 delegates with an additional cost of 10 per person for the examination and certification fees. Cost per candidate for the course and certification is 60. CIEH Level II - Health and Safety in the Workplace (1 day) The course cost 350 for up to 12 delegates with an additional cost of 10 per person for examination and certification fees. Cost per candidate for the course and certification is 60. CIEH Level II Principles of Risk Assessment (1 day) The course cost 350 for up to 12 delegates with an additional cost of 10 per person for examination and certification fees. Cost per candidate for the course and certification is 60. CIEH Level II - Principles of Manual Handling (1 day) The course cost 350 for up to 12 delegates with an additional cost of 10 per person for examination and certification fees. Cost per candidate for the course and certification is

18 CIEH Level III - Health and Safety in the Workplace (3 days) The course cost 1,200 for up to 8 delegates with an additional cost of 40 per person for examination and certification fees. Cost per candidate for the course and certification is 185. CIEH Level III Risk Assessment Principles and Practices (2 days) The course cost 800 for up to 8 delegates with an additional cost of 40 per person for examination and certification fees. Cost per candidate for the course and certification is 145. NVQ Level II Providing Security Services Price available on application NVQ Level II Customer Service Price available on application Skills for Security Apprenticeship Price available on application First Aid at Work (3 days) Internal courses through Walkers Training are 175 per candidate St John courses nationally are from 268 to 365 depending on location per candidate First Aid at Work Re-qualification (2 days) St John courses nationally are from 185 to 205 depending on location per candidate Internal courses through Walkers Training are 125 per candidate but require a minimum of 6 candidates. 17

19 Automated External Defibrillator (4 hours) St John courses at your venue are 882 for up to 12 candidates. Individual courses at St John venues cost from 88 to 98 per candidate The latest AED equipment costs from 1,000 per unit. Automated External Defibrillator Annual Re-qualification (2 hours) St John courses at your venue are 792 for up to 12 candidates. Individual courses at St John venues cost from 52 to 88 per candidate *Correct at time of Print *Some courses are dependent on minimum numbers to run *For internal Staff also add Wages, NI and travel to quotation purposes. 18