IT SUPPORT ANNUAL MAINTENANCE CONTRACT GET AN WITH US & RELAX ROUND THE CLOCK +971 (6) Server Setup. IT Services.

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1 +971 (6) CALL US Server Setup ROUND THE CLOCK IT SUPPORT IT Services Hardware Maintenance Contract GET AN ANNUAL MAINTENANCE CONTRACT WITH US & RELAX Structured Cabling CCTV System Time Attendance & Access Control System PBX System

2 Introduction Today s businesses rely heavily on Technology. New technologies are introduced at fast pace, businesses need to invest in them to keep their businesses running and growing. This puts lot of pressure on IT infrastructure and its support. High cost of manpower, up to date on latest technologies, technical support experience and critical support are some of the reasons for most SMB organizations to not hire a full time IT support staff. AgentNEwhere service from Chipin is designed to address the above mentioned concerns of modern businesses. AgentNEwhere Advantages AgentNEwhere has a team of best IT Engineers and Design Engineers, who come with in-depth knowledge of designing and maintaining your IT infrastructure. The Preventive Maintenance process is defined in such a way that most problems are identified before they actually occur. This enables a corrective action in advance, resulting in your IT infrastructure to be always up and running. Customer First Approach Custom designed IT support Cost effective 24x7 No hidden Cost Critical issues addressed within 3 hours Onsite / Remote Dedicated Account Manager

3 Services Provided Server Setup Tower, Rack & Blade Servers Microsoft Exchange Server Effortless File & Print Sharing Automated Server Backup Centralized Security Simplified Server Management IT Services Remote & Onsite Fixed, Predictable Monthly/Yearly Fee. No Hidden Cost Comprehensive Infrastructure Integration of Your Cloud Services & Solutions 24*7 Monitoring, Scanning & Health Check of Computers Critical Alert Reporting PC, Laptop, Desktop Printers Wi-Fi, Router Firewalls VPN Setup Hardware Maintenance Contract Monthly / Yearly Contracts Unlimited Preventive Maintenance Schedule Monthly Usage Report Fixed Cost Priority

4 Services Provided Structured cabling Free Site Survey Integrated Cabling for Data & Voice Networks Fiber Optic Cabling, Termination, Splicing Cat 5, Cat 6 & Cat 7 Cabling Testing & Certification of Copper & Fiber Cabling CCTV Systems IP CCTV, NVR 24 hours Recording & Backup Remote Viewing Video Management Software Centralized Monitoring Time Attendance & Access Control System Standalone System & Centralized System Integration with Payroll & HRMS Biometric, Face Detection, Password & Card option Mobile Phone Based Attendance for Field Staff PBX Systems Avaya IP PBX System Panasonic NEC Grandstream

5 All IT Services Under One Roof IT Services Centrally Managed Multi-level Threat Protection Full Network Security & Protection Malicious & Spam Protection Real-Time Virus Detection & Removal Daily Full Scan & Infection Cleaning Critical Alert Reporting Monthly Systems Health Report Disk Consumption Alerts & Reporting Application Usage Monitoring Microsoft Windows CALS Microsoft Office Microsoft Exchange Service Security Archival Antivirus Remote & On-site Resident Engineer Free IT Consultancy Cloud Services 24x7 24/7 Health Check of Computers 24/7 Network Scan Security Patch Management Windows Update Services Disk Health Monitoring System Auditing Server Setup Tower Servers Blade Servers Domain Security Domain Server Active Directory Application Server File Server File Sharing Print Server Virtualization Backup Remote Monitoring of Server Monthly Server Maintenance Event Viewer Checkup Windows Server Update Services (WSUS) 24/7 Server Monitoring

6 All IT Services Under One Roof Hardware Laptop Desktop Router Printer Scanner Network Switch SAN / NAS Firewall Access Point (Wi-Fi) Wireless Controller Telephone System (PBX) Structured Cabling IP PBX System Voice Mail Auto Attendant Customized Music On Hold (MOH) LAN Cabling Fiber Cabling Fluke Testing Racks Patch Panels Termination CCTV System Time Attendance IP CCTV System NVR Video Management Software Time Attendance System Integration with Payroll Access Control System

7 Products R4 CORPORATE OFFICE P. O. Box Office 104, Al Shamsi III Jamal Abdul Nasser Street Sharjah, UAE T +971 (6) F +971 (6) E info@chipincorp.com W HAMRIYAH FREE ZONE OFFICE P. O. Box Office 6G-22, LOB 6 Hamriyah Free Zone Sharjah, UAE

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