Quick Installation Guide

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1 Quick Installation Guide Applicable Models: AS3102T/AS3104T/AS3202T/AS3204T Ver ( )

2 Table of Contents Notices... 3 Safety Precautions Package Contents Optional Accessories Hardware Installation Guide... 8 Tools Needed for Hard Disk Installation... 8 Hard Disk Installation... 8 Connecting and Powering on the NAS Software Installation Guide CD Installation Web Installation Installation Using a Mobile Device Installation Using a Direct Connection Shutting Down Your NAS Appendix LED Indicators Rear Panel Troubleshooting

3 Notices Federal Communications Commission Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. CE Mark Warning CE marking for devices without wireless LAN/Bluetooth The shipped version of this device complies with the requirements of the EEC directives 2004/108/EC "Electromagnetic compatibility" and IEC :2005 (2nd Edition)+A1:2009 "Information technology equipment-safety ". 3

4 Safety Precautions The following safety precautions will increase the life of the NAS. Follow all precautions and instructions. Electrical Safety Unplug this product from the power source before cleaning. Use only the bundled power adapter. Using other power adapters may damage your device. Ensure that you plug the power adapter to the correct power input rating. Check the label on the power adapter for the power rating. Operation Safety DO NOT place this product in a location where it may get wet. Place this product on a flat and stable surface. Use this product in environments with an ambient temperature between 5 C and 35 C. DO NOT block the air vents on the case of this product. Always provide proper ventilation for this product. DO NOT insert any object or spill liquid into the air vents. If you encounter technical problems with this product, contact a qualified service technician or your retailer. DO NOT attempt to repair this product yourself. DO NOT throw this product in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This symbol of the crossed out wheeled bin indicates that the product (electrical and electronic equipment) should not be placed in municipal waste. Check local regulations for disposal of electronic products. 4

5 1. Package Contents Applicable Models: AS3102T, AS3202T, AS3104T, AS3204T Model Name AS3102T/AS3202T AS3104T/AS3204T x1 x1 Power Cord x1 x1 Adapter x1 x1 RJ45 Network Cable Screws for use with 3.5 HDD x8 x16 x1 x1 Installation CD 5

6 x1 x1 Quick Start Guide 6

7 2. Optional Accessories The items below may be purchased from the ASUSTOR Accessories Store 7

8 3. Hardware Installation Guide All data stored on the hard disk(s) will be erased and CANNOT be recovered. Please back up all important data before initializing the system. Tools Needed for Hard Disk Installation At least one 3.5 inch SATA hard disk. (For a list of compatible hard disks, please see Hard Disk Installation 1. Remove the screws from the rear of the NAS as shown in the graphic below. AS3102T/AS3202T AS3104T/AS3204T 2. Place the device sideways on a flat surface. Note the wording indicating the directions for opening and closing the cover. Remove the cover by sliding it in the direction shown in the graphic below. AS3102T/AS3202T 8

9 AS3104T/AS3204T 3. Installing 3.5 inch hard disks: Slide the hard disks all the way into the disk bay until they are firmly seated and connected with the SATA connector. AS3102T/AS3202T AS3104T/AS3204T 9

10 4. Secure each hard disk with the screws provided as shown in the graphic below. AS3102T/AS3202T Note: If you wish to utilize the RAID function, it is recommended that you use hard disks of the same capacity in order to fully utilize the capacity of all hard disks. AS3104T/AS3204T Note: If you wish to utilize the RAID function, it is recommended that you use hard disks of the same capacity in order to fully utilize the capacity of all hard disks. 5. Replace the cover and tighten the screws that were removed previously. AS3102T/AS3202T 10

11 AS3104T/AS3204T Connecting and Powering on the NAS 1. Connect the NAS to its power supply. 2. Connect the NAS to your router, switch or hub using an Ethernet cable. 3. Press and hold down the power button located on the back of the device for 1 2 seconds until the yellow power LED indicator is lit. This indicates that the NAS is now powered on. While the NAS is being powered on, the yellow system status LED indicator will flash and the yellow network LED indicator will be lit as well. 4. The NAS is ready for operation once the yellow system status LED indicator has stopped flashing and remains steadily lit. At this time, you should also hear a beep from the system buzzer. Hardware installation is now complete. Please move on to the software installation guide to configure your system settings. Note: If the device has been subjected to strong shaking or shock, it is recommended that you remove the cover to ensure that the hard disks are properly installed and that the screws are properly fastened. 11

12 AS3102T/AS3202T AS3104T/AS3204T 12

13 4. Software Installation Guide There are 4 different installation methods that you can choose from. Please select the method most suitable for you. If you do not have a CD drive, you can go to the download section of the ASUSTOR website ( to download the latest software. CD Installation Windows Users 1. Insert the installation CD into your computer s CD drive and then select Start from the autorun CD-menu. 2. The installation wizard will install ASUSTOR Control Center onto your computer. After ASUSTOR Control Center has been installed, it will automatically begin to scan your network for ASUSTOR NAS devices. 13

14 3. Select your NAS from the list and follow the installation wizard s instructions to complete the configuration process. 14

15 Mac Users 1. Insert the installation CD into your computer s CD drive and then select Quick Install from the autorun CD-menu. 2. The installation wizard will install ASUSTOR Control Center onto your computer. At this time you can also choose whether or not you want to install Download Assistant. After ASUSTOR Control Center has been installed, it will automatically begin to scan your network for ASUSTOR NAS devices. 15

16 3. Select your NAS from the list and follow the installation wizard s instructions to complete the configuration process. Web Installation 1. If you already know your NAS s current IP address, you can open up a web browser and enter in your NAS s IP address (for example: to begin initialization. 2. Please follow the instructions from the installation wizard to complete the configuration process. 16

17 Installation Using a Mobile Device 1. Search for AiMaster in Google Play or the Apple App Store. You can also scan the QR codes provided below. Download and install the AiMaster mobile app to your mobile device. AiMaster for Android AiMaster for ios 2. Make sure that your mobile device is connected to the same local network that your NAS is connected to. 3. Next, open AiMaster and then select the [ + ] icon from the toolbar at the top of the screen. 4. Select [Auto Discovery]. AiMaster will now scan the local network for your NAS. 17

18 5. Select your NAS from the list that appears. 6. Select [Start Initialization] to begin installation. Follow the prompts and instructions to complete the configuration process. 18

19 Installation Using a Direct Connection Please see section Troubleshooting for installation instructions. Shutting Down Your NAS 1. Confirm the function settings for the power button as shown in the graphic below. When the power button is held down for 1.5 seconds you can decide whether to shut down the NAS or have it enter into sleep mode. This setting may be access from within ADM by selecting: [Settings]à[Hardware] à [Power] à [Settings]. 19

20 2. Hold down the power button for 1.5 seconds. You should be able to hear a beep from the system buzzer. Let go of the power button and the NAS will either shut down or enter sleep mode depending on your configuration. 20

21 5.Appendix LED Indicators AS3102T/AS3104T/AS3202T/AS3204T 1. Power LED Indicator 2. System Status LED Indicator 3. Network LED Indicator 4. Hard Disk LED Indicator LED Indicator Color Description State Power Yellow Steadily lit Power on Orange Flashes every 10 seconds LED night mode System Status Yellow Flashing Steadily lit Powering on System ready Network Red Steadily lit 1. System or hard disk abnormality 2. Fan or system temperature abnormality Yellow Steadily lit Network port connected Hard Disk Yellow Steadily lit Hard disk ready Flashing Data access in progress 21

22 Rear Panel 1. Power Button 2. Reset Button 3. USB 3.0 Port 4. HDMI Port 5. Network Port 6. DC Input 7. K-Lock 8. System Fan Troubleshooting Q: Why can t I detect my ASUSTOR NAS using ASUSTOR Control Center? A: If you are having trouble detecting your NAS using ASUSTOR Control Center, please do the following: 1. Please check your network connection: Make sure that your computer and your NAS are part of the same local area network. Check to see if the network LED indicator is lit. If you find that it is not lit, try connecting your Ethernet cable to the other network port or try using a different Ethernet cable. 2. Please first disable any firewalls that may be running on your computer. Then try scanning for your NAS again using ASUSTOR Control Center. 3. If you still cannot detect your NAS, please connect your NAS to your computer using the provided RJ-45 network cable and change your computer s IP settings. Select [Start] [Control Panel] [Network and Sharing Center] 22

23 Click on [Change adapter settings] in the left hand panel. 23

24 Right-click on [Local Area Connection] and select [Properties]. Under the [Networking] tab select [Internet Protocol Version 4 (TCP/IPv4)] and click on [Properties]. 24

25 Under the [General] tab select the [Use the following IP address] radio button. Set the [IP address] to and the [Subnet mask] to and then click on [OK]. Open up ASUSTOR Control Center to scan for your NAS. s 4. If the above mentioned procedures have not managed to solve your problem, please contact your local ASUSTOR dealer or ASUSTOR Customer Service are also encouraged to browse through the ASUSTOR Knowledgebase. 25

26 26

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