Jisc Services, now and in the future

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1 8/11/2017 Jisc Services, now and in the future Keith Jenkins and Hazel Waller, Jisc

2 Who we are? Jisc is the UK higher, further education, and skills sectors not-for-profit organisation for digital services and solutions 8/11/2017 Jisc services, now and in the future 2

3 Vison and aim Vision: for the UK to be the most digitally advanced higher and further education and research nation in the world Aim: to achieve this vision, each day we will continue both to power UK s Higher and Further education s teaching, learning and research, and inspire its digital transformation 8/11/2017 Jisc services, now and in the future 3

4 Our strategy: to achieve the aspiration» Continue to develop the Janet Network» Focus on our products» Make membership meaningful» Continue to build a strong, financially sustainable position» Operate to high standards of efficiency and effectiveness 8/11/2017 Jisc services, now and in the future 4

5 What do we do? Shared digital infrastructure and services Sector wide deals with IT vendors and commercial publishers Expert and trusted advice and practical assistance Research and development Innovation community 8/11/2017 Jisc services, now and in the future 5

6 UK Access Management Federation Jiscmail Shared digital infrastructure and services National Bibliographic Knowledgebase (NBK) Domain Registry.ac.uk Shared data centres Now: Future: Research Data Shared Service 8/11/2017 Jisc services, now and in the future 6

7 Did you know? Busiest National Education and Research Network (NREN) in Europe, carrying over 1.5 PBytes of information annually Over 8,500 km of optical fibre carrying multiple 400 Gbit/s backbone circuits Over 1.5 Tbit/s of connectivity to hundreds of global networks, cloud services, content providers, and more Over 700 Jisc members are connected via more than 30,000 km of access circuits 8/11/2017 Jisc services, now and in the future 7

8 Janet: more than just a big network 100Gbit/s 10Gbit/s 1Gbit/s Limelight China Unicom RM for Schools MDNX for Schools VM for Schools VM for LGfL Global Transit TeliaSonera Global Transit Level3 Microsoft EU BBC Amazon AppleTV VM for LGfL MDNX for Schools RM for Schools Verizon Edge UKCloud Datahop Simplecall Amazon Akamai Netflix Akamai Google Telehouse North and West Telecity Powergate Telecity Harbour Exch. Google BTnet AQL 3G Bogons Globelynx intechnology Simplecall Updata Logicalis UK Voicenet Virgin Radio Gamma GÉANT + Redstone Voicenet NHS N3 Telekom Malaysia China Telecom VM for LGfL LINX GÉANT Commercial GÉANT ~ 500 peerings to ~ 300 organisations Total external connectivity 1.5 Tbit/s IXLeeds SWAN (Glasgow) SWAN (Edinburgh) 8/11/2017 Jisc services, now and in the future 8 Leeds AQL 3G IXManchester NHS N3 Gamma Synetrix intechnology Exa Networks Manchester Global Transit Level3 HEAnet Glasgow and Edinburgh Akamai Microsoft EU VM for LGfL One Connect

9 Janet: a protected network 8/11/2017 Jisc services, now and in the future 9

10 Coming soon NBK NBK National National Bibliographic Knowledgebase: enabling nationwide collaboration Bibliographic Knowledgebase 8/11/2017 Jisc services, now and in the future 10

11 NBK The National Bibliographic Knowledgebase will: NBK» Aggregate bibliographic data at scale and link with a number of other data sources» To inform library collection management decisions» To help users more effectively find, access and use print and digital scholarly resources 8/11/2017 Jisc services, now and in the future 11

12 NBK From a library From a publisher From the Web From a repository Collection Management Community Engagement Advice and Guidance Quality Assurance Identifiers Standards Data Accessibility Version Tracking and Linking Better Digital Access More Effective Metadata Circulation Data Analytics Demand Information 8/11/2017 Jisc services, now and in the future 12

13 NBK Academics, Researchers & Learners Interface CBS System Infrastructure Publishers & Data Suppliers NBK Synchronisation Academic & Specialist Libraries 8/11/2017 Jisc services, now and in the future 13

NBK is an engagement programme Decommission LMS

14 NBK is an engagement programme Decommission LMS Data supply Standards CM Infrastructure Analytics Partnership National Open International Discovery Access Strategy Serials Identifiers Articles Interoperability Cataloguing Usage stats 8/11/2017 Jisc services, now and in the future 14

15 Libraries so far» British Library» Oxford» National Trust» York» Leicester» Manchester» TCD» Sheffield» Senate House» Glasgow» SOAS» Royal Asiatic Society» Wellcome Trust» National Portrait Gallery» LSE» QMUL» Bishopsgate» Northumbria» Exeter» IMechE» Leeds» Aberdeen» Royal College of Music» Bristol» St Andrews NBK Library progress» QUB» Cardiff Uni» Aberystwyth» RWCMD» The National Archives Library» UWTSD» London Met» Bangor» Glyndwr» Liverpool» Cardiff Met Upcoming» NLW» Swansea» Royal Holloway» Southampton» Birmingham» Uni South Wales» Sheffield Hallam» City Uni» Uni of the Arts, London» Royal Academy of Music» Society of Friends» Royal College of Nursing 8/11/2017 Jisc services, now and in the future 15

16 National research data shared service (RDSS) 8/11/2017 Jisc services, now and in the future 16

17 RDSS jisc.ac.uk/rd/projects/research-data-shared-service 8/11/2017 Jisc services, now and in the future 17

18 Janet txt Telephony purchasing Sector wide deals with IT vendors and commercial publishers cloud Now: Future: Security frameworks Routing / Telecomms 8/11/2017 Jisc services, now and in the future 18

19 8/11/2017 Jisc services, now and in the future 19

20 Jisc collections - Benefits» Supporting the transition to open access through negotiated off-setting arrangements for article processing charges» Working closely with librarians, and other sector representatives, to identify content that will add value to their collections» Providing a single online portal to manage subscriptions, acquisitions and invoicing» Offering a dedicated helpdesk to support institutions with subscriptions and purchasing of Jisc-negotiated content» Carrying out research into innovative resources, licensing models and evaluation tools» Sharing knowledge about e-resource acquisition and research 8/11/2017 Jisc services, now and in the future 20

Now: Future: Consultancy & Training Trans-national

21 Financial x-ray Expert and trusted advice and practical assistance Library X-Ray Security X-Ray Research X-Ray Now: Future: Consultancy & Training Trans-national Education support (TNE) 8/11/2017 Jisc services, now and in the future 21

22 Practical support and consultancy jisc.ac.uk/consultancy for further details 8/11/2017 Jisc services, now and in the future 22

23 Jisc training 8/11/2017 Jisc services, now and in the future 23

24 Training» Networking technical» Using Jisc s services» Security (technical and management) Computers, privacy and the law Managing security incidents Filtering and monitoring Hands-on security testing Information security policies face-to-face live online» ISO27001 ISMS foundation, implementer and auditor» GDPR foundation level and certified practitioner» Digital leaders programme» Making your digital collections easier to discover» Workshop to Raise Awareness of Prevent (WRAP) 8/11/2017 Jisc services, now and in the future 24

25 Jisc R&D projects 8/11/2017 Jisc services, now and in the future 25

26 Jisc Research and Development The goal is Developing new national shared technology services Delivered by Collaborating across the sector Facilitated by Jisc as a national body with a technology focus Using Jisc s co-design innovation process 8/11/2017 Jisc services, now and in the future 26

27 Three big trees App and content store Edtech accelerator Digital leadership Student capability Digital capability Student tracker FE Analytics labs Learning analytics Analytics labs Digital apprentice Research data usage metrics Research data shared service Research data discovery Equipment data Playlists Store services Curation and remix Diagnostic tool builder Learner Analytics Services Repository and preservation platform jisc.ac.uk/rd/projects 8/11/2017 Jisc services, now and in the future 27

28 Digital Capability Digital capability Digital leadership Student tracker Student capability 8/11/2017 Jisc services, now and in the future 28

29 Digital capability discovery tool For staff to assess themselves and their teams 8/11/2017 Jisc services, now and in the future 29

30 Digital leadership training course jisc.ac.uk/advice/training/digital-leaders-programme 8/11/2017 Jisc services, now and in the future 30

31 Digital student experience tracker Jisc student digital experience tracker survey 2017: the voice of 22,000 UK learners The student digital experience tracker allows universities, colleges and skills providers to:» Gather evidence from learners about their digital experience and track changes over time (this data = year 1)» Make better informed decisions about the digital environment» Target resources for improving digital provision» Plan other research, data gathering and student engagement around digital issues» Demonstrate quality enhancement and student engagement to external bodies and students themselves Key facts: Concise set of questions, extensively tested with learners 4 versions of tracker created for each learner group:» ACL and Skills» FE» HE» Online Reporting and analysis comparisons focus on learner group rather than organisational type Guidance provided to organisations deploying the tracker on implementation, data access, analysis and benchmarking Tracker version / learner group No. providers using each version Run through BOS Jisc Beta Pilot In field: Nov 2016 March 2017 No. UK responses Mean responses per institution ACL and Skills 6 1,337 (5.9%) FE 36 12,347 (54.6%) HE 38 8,190 (36.3%) Online Learner (3.2%) 79.9 TOTAL 89* 22, *N.B. Some organisations used more than one version of the tracker Estimated margin of error for % figures reported are ACL and Skills (± 2.7%), FE (± 0.9%), HE (± 1.1%) and online (± 10.0% ) 8/11/2017 Jisc services, now and in the future 31

32 Learner Analytics Learning analytics Analytics labs FE Analytics labs Digital apprentice 8/11/2017 Jisc services, now and in the future 32

33 How does Learning Analytics work? Predictive models identify students at risk Rich data on student activity and attainment Institutional intervention by teaching or support staff Data shared with student prompting them to change own behaviour Data can be explored to understand patterns of behaviour Increased retention Better understanding of the effectiveness of interventions Better student outcomes Better understanding of the behaviours linked to differential outcomes 8/11/2017 Jisc services, now and in the future 33

34 National learning analytics framework jisc.ac.uk/rd/projects/effective-learning-analytics 8/11/2017 Jisc services, now and in the future 34

35 Now and the Future. Now Learning analytics Institutional analytics Educational analytics Cognitive Analytics and AI Future Personalised and adaptive learning Better retention and attainment VLE data + Student record system + Attendance data + Library data A more efficient campus Buildings data + Learning space data + Location data + Retention and attainment Improved teaching and curricula Teaching quality data + Assessment data + Curriculum design data + Efficient campus + Retention and attainment Content data + Learning pathways data + Improved teaching and curricula + Efficient campus + Retention and attainment 8/11/2017 Jisc services, now and in the future 35

36 Working with you 8/11/2017 Jisc services, now and in the future 36

37 We do 3 things Shared digital infrastructure and services Sector wide deals with IT vendors and commercial publishers Expert and trusted advice and practical assistance Now: Janet network Shared Data Centre Eduroam Future NBK, RDSS Now : Jisc Collections, Janet Txt, Cyber-Security Frameworks Future : Jisc Cloud; Current examples: Training, Consultancy, Financial x-ray Future examples: Transnational education (TNE), X-Rays. 8/11/2017 Jisc services, now and in the future 37

38 Engage with us»dedicated account management for each member institution»uk wide team of account managers 8/11/2017 Jisc services, now and in the future 38

Find out more Keith Jenkins Keith.Jenkins@jisc.ac.

39 Find out more Keith Jenkins Hazel Waller One Castlepark Tower Hill Bristol BS2 0JA T info@jisc.ac.uk jisc.ac.uk 8/11/2017 Jisc services, now and in the future 39

08 November Jisc s global reach. Dr Esther Wilkinson, Head of international Dr Baoyu Wang, International services manager

08 November Jisc s global reach. Dr Esther Wilkinson, Head of international Dr Baoyu Wang, International services manager 08 November 2017 Jisc s global reach Dr Esther Wilkinson, Head of international Dr Baoyu Wang, International services manager Overview» Jisc structure and strategy» Jisc international» Jisc network and