Technology Update. Tim Kidd, Executive Director Jisc Technologies 25/05/2016 Jisc Update 1

Transcription

1 Technology Update Tim Kidd, Executive Director Jisc Technologies 25/05/2016 Jisc Update 1

2 Google Akamai 100Gbit/s BTnet Netflix 10Gbit/s AQL 3G 1Gbit/s BBC Bogons Init7 Globelynx Microsoft EU (via TN) intechnology Microsoft EU (via TW) Simplecall Updata Limelight Logicalis UK BBC (HD 4K pilots) Telehouse Pipex / GXN RM for Schools North & INUK Voicenet VM for LGfL West Virgin Radio Global Transit LINX multicast Tata Global Transit Level3 VM for LGfL RM for Schools Akamai Limelight Datahop Simplecall 25/05/2016 Google Telecity Harbour Exch. Gamma Amazon Redstone Voicenet China Unicom NHS N3 China Telecom Telekom Malaysia LINX GÉANT GÉANT+ Janet: not just big bandwidth Total external connectivity > 1.2 Tbit/s ~ 500 peerings to ~ 300 organisations IXLeeds Leeds AQL 3G IXManchester NHS N3 Gamma Synetrix intechnology Exa Networks Google SWAN (Glasgow) SWAN (Edinburgh) Manchester Global Transit Level3 BBC (Pacific Quay) HEAnet Glasgow & Edinburgh Akamai Microsoft EU VM for LGfL One Connect BBC (HD 4Kpilots) Jisc Update 2

3 Janet Update» Janet mid-term upgrade underway. Core 200Gbit/s 400Gbit/s» DDoS update Police activity Infrastructure hardening (core and access) DDoS mitigation ( scrubbing ) 25/05/2016 Jisc Update 3

4 Prevent Update» Prevent WRAP training: 127 sessions run to date >2,000 people attended» Testing WRAP training via vscene for larger groups (trial with Swansea University) 25/05/2016 Jisc Update 4

5 Web Filtering Update» New web filtering framework about to launch (standstill period just concluded) 7 vendors Three lots each with preferred supplier: cloud on site hybrid (to allow bursting)» Training on policies for filtering and monitoring (including Prevent) available from June 25/05/2016 Jisc Update 5

6 Update» Video conferencing: reduced running costs, procuring service operation (exploring cost reduction models)» Northern Data Centre: procurement closes Friday» Vulnerability Assessment Service (including PCI) now live on single supplier framework with Khipu» Board support systems framework (inc. BoardPacks) data storage within the European Economic Area three suppliers: eshare, Azeus, Team Solutionz 25/05/2016 Jisc Update 6

7 UCL-Jisc Value for Money Project» Independent consultant running the process» Check the value of Jisc services and issues with alternate provision» Identified important areas for further consideration network connectivity eduroam data centre» Not yet considered digital content services» Will start work with Cardiff University 25/05/2016 Jisc Update 7

8 Management for Jisc services» New model based around groups of services clusters» Closer to industry standard practices» Clearer accountability & focus» More able to be responsive, prioritise and manage the portfolio» Faster access for members to key people no more having to learn the intricacies of Jisc Its not about us, its about the services members need» Next steps identifying the gaps in the portfolio Looking to get input from groups such as RUGIT New model for Jisc

9 Product Clusters FY 16/17 A core management unit» Consultancy» Connectivity (Core & Regional)» Connectivity (Local Access)» Cloud» Cyber-security» Data & Analytics» Digital Content 1 (FES Focused)» Digital Content 2 (HE Focused)» Jisc Collections» Library Management» Media Services» Open Access» Resource Discovery» Training» Trust & Identity» Research Data Management

10 Feedback from Away day What are the top 3( ish) things you instinctively turn to Jisc for?» Janet (including multiple connections)» Cybersecurity (services & advice) Penetration testing (increasingly required for audit, specialist area, expensive people, not affordable as staff), Forensic Service (similar, Jisc as trusted partner)» Eduroam (and Trust & Identity)» Jisc Collections/subscription negotiations,» Framework contracts particularly where Jisc can bring knowledge about the sector» Shared services that are better than when bought individually

11 Updates on progress 1. Data egress Zeroed for Amazon & Microsoft* (*up to 15% of cost and they work differently) 2. ExpressRoute Connection from Janet to Microsoft being commissioned First member pilots starting Still waiting for pricing package from Microsoft, should have good discounts 3. Premier Support Despite very clear messages, Microsoft have not listened, continued pressure from Russell Group would be useful. 4. ipass good commercial offer (80% off list), but lack of firm commitment from the sector, leaves a financial risk.

12 26/05/2016 Cost of Services Model Methodology & Cluster overview for 2015/16

13 Cost of Services Model (CoSM) summary A tool to support management decision making by giving a holistic view of organisational costs The CoSM is based on the service catalogue The CoSM uses estimates. The model is based on assumptions, which can be revised The model always balances back to the Approved Budget Model forms the basis for the service review process. It can also provide comparators for new service costing 13

14 CoSM work flow build up Approved budget Map cost centres to service catalogue Meet with key staff to identify cost granularity asignments such as indrect costs Map projects, R&D and other activities Calculate support costs 14

15 Major Assumptions in the CoSM All services and projects delivered by Jisc incur costs including support Costs assigned on cash budget basis. All income and expenditure flows through the budgeted financial year Costs are not calculated at customer level 15

16 Facilities 2015/16 These are rent, rates and service costs for our offices. The main locations are as follows: obrettenham House, London ocastlepark, Bristol olumen House, Harwell ograys Inn Road, London ochurchgate House, Manchester These costs are allocated by the number of Directorate staff based in each office 16

17 2015/16 CoSM Themes m Cluster Themes Theme ms Networking & Advanced Infrastructure 76.9 Digital Library 19.1 Data, Analytics & Futures 13.8 Sector Leadership & Innovation Networking & Advanced Infrastructure Data, Analytics & Futures Digital Library Sector Leadership & Innovation 17

18 We are mapping 2015/16 costs into this Cluster Array Futures 2015/16 18

19 2015/16 CoSM overview m 2015/16 Jisc Cost of Services Model output as at 12 May 2016 Non Total Direct Apportioned Wind Recurrent Service Costs Activity Downs Costs Operations Cost Cluster ms ms ms ms ms ms Connectivity Cyber-Security Trust & Identity Media Services Cloud Open Access Digital Content for HE Teaching & Research Resource Discovery Jisc Collections Library Management Digital Content for FE & Skills Research Data Management Futures Data & Analytics Training Advice, Guidance & Consultancy Jiscom % 7% 3% 29% 15% 19

20 2015/16 CoSM overview /16 Jisc Cost of Services Model output as at 12 May 2016 Non Total Direct Apportioned Wind Recurrent Service Costs Activity Downs Costs Operations Cost Cluster 000s 000s 000s 000s 000s 000s Connectivity 36,528 5, ,245 8,875 63,406 Cyber-Security , ,914 Trust & Identity 1, , ,240 Media Services 1, ,537 Cloud ,771 Open Access 1, , ,033 Digital Content for HE Teaching & Research 1, , ,875 Resource Discovery 1, ,401 Jisc Collections 1, ,172 Library Management ,957 Digital Content for FE & Skills ,654 Research Data Management , ,382 Futures 831-1,245 1, ,380 Data & Analytics , ,991 Training 2, ,724 Advice, Guidance & Consultancy , ,573 Jiscom ,191 53,173 7,867 3,166 34,155 17, ,200 46% 7% 3% 29% 15% 20

21 2015/16 CoSM by categories /16 Jisc Cost of Services Model output as at 12 May 2016 Direct Costs Apportioned activity Non recurrent Operations Direct Total Direct Non Member Wind Service Staff Staff Support Marketing Downs R&D Investment Facilities Support Cost Cluster 000s 000s 000s 000s 000s 000s 000s 000s 000s 000s Connectivity 3,767 32,761 4,225 1, ,464 1,088 7,788 63,406 Cyber-Security , ,914 Trust & Identity 138 1, , ,240 Media Services ,537 Cloud ,771 Open Access , ,033 Digital Content for HE Teaching & Research 529 1, ,875 Resource Discovery ,401 Jisc Collections 1, ,172 Library Management ,957 Digital Content for FE & Skills ,654 Futures ,245 1, ,380 Data & Analytics , ,991 Research Data Management , ,382 Training 307 1, ,724 Advice, Guidance & Consultancy , ,573 Jiscom ,191 9,986 43,188 5,870 1,997 3,166 17,040 17,115 2,883 14, ,200 9% 37% 5% 2% 3% 15% 15% 2% 13% 21

22 2015/16 Connectivity Cluster Costs with graphic 000 Total Service Cost 000s Jisc Technologies Other 6 Aurora 51 Domain Name Registration in.ac.uk 121 Lightpath 122 Janet Managed Router Service 402 Netpath 637 Jisc Technologies Projects 6,193 Janet Network Connectivity Services 55,873 63,406 Jisc Technologies Other Aurora Domain Name Registration in.ac.uk Lightpath Janet Managed Router Service Netpath Jisc Technologies Projects Janet Network Connectivity Services 000s - 10,000 20,000 30,000 40,000 50,000 60,000 22

23 2015/16 Janet Network Connectivity Service Costs 000 Total Service Cost 000s Direct Staff 4,454 Equipment 5,620 Direct Non-Staff 6,548 Local connectivity 8,610 Fibre Lease 30,641 55,873 Direct Staff Equipment Direct Non-Staff Contracts, Circuit Installs, Rates 000s Circuit Rentals - 10,000 20,000 30,000 23