POLICE MISSION STATEMENT
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- Carmel Little
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1 City of San Mateo POLICE MISSION STATEMENT Safety on our streets, security in our schools and in your homes, success of our businesses, and service to the members of our community is our mission. The men and women of the San Mateo Police Department are problem solvers dedicated to providing our community with a safe and secure quality of life through community partnerships and ongoing collaborations. We have a committed, diverse, and outstanding group of men and women in this department dedicated to public service. Our staff is devoted to protecting and serving you professionally, while providing outstanding customer service. Fairness, equality, and justice are our guiding principles as we execute our duties and obligations while adhering to the highest ethical standards. The department is dedicated to providing creative, proactive, and long-term solutions to ongoing issues that may arise from time to time. We strive to be the model police agency that others will emulate. The Police Department is committed to improving the quality of life for those who live and work within our city, by recognizing our clients' needs, and by forming partnerships with the community, allied agencies and departments, and other service providers by seeking constant improvement. We will continue to do this through cutting-edge technology, creative solutions to problems, by respecting individual rights, and through good, old-fashioned police work. STRUCTURE AND SERVICES The San Mateo Police Department is a 24/7 comprehensive operation divided into three service units: Field Operations Services, Investigation Services, and Support Services. I. Field Operations Services Bureau (FOSB) FOSB provides around-the-clock uniformed police protection and responds to all requests for police assistance. Additionally, personnel conduct many proactive prevention and intervention activities based on a geographic neighborhood policing model in which area lieutenants and officers work with the neighborhoods and allied departments to resolve problems. Field Operations Services includes the following specialized units: Traffic, which provides enforcement of traffic laws, expert traffic collision investigations, and parking enforcement while meeting our community s traffic safety needs. Additionally, traffic operates the red light camera program, which also contracts for management of other cities red light camera program management. The Traffic unit also oversees the Parking Enforcement program, the Abandoned Vehicle 12-1
2 Two Year Business Plan
3 City of San Mateo Abatement program, and works with the Traffic Neighborhood Safety Corps to address neighborhood traffic issues. The Neighborhood Street Crimes Units includes two teams: 1) the Neighborhood Response Team (NRT) aimed at the eradication of violent crime and gang activity and serial crime patterns, and (2) The Special Investigations Unit consisting of plainclothes officers dedicated to narcotics and human trafficking, focusing on the associated criminal activity involved in these operations. In addition to these ongoing duties, FOSB also provides special technical on-call units that include the Special Weapons and Tactics Team (SWAT), and the Tactical Negotiations Team (TNT). These special units are staffed on an as-needed basis and are used in high risk search and arrest warrant service, as well as being part of a regional team responding to critical incidents involving armed and dangerous subjects. FOSB also oversees the K-9 program, the Field Training Program, and provides operational support for the Department, including the Critical Incident Response Team and the Peer Support unit. II. Investigation Services Investigation Services conducts major investigations into crimes against both persons and property, businesses and institutions, and prepares cases for prosecution. Investigations is also responsible for covert operations, which are directed toward the apprehension of the most serious and career criminals. Investigations personnel develop expertise in specific specialty investigations, including crimes against the elderly, domestic violence, high-tech crimes, and. the newly-formed Youth and Family Services unit encompassing crimes and prevention efforts targeted at our youth who are suspects or victims. III. Support Services Support Services encompasses two major areas: Support and Development, and Community Services and Neighborhood Outreach. Support Services provides support for all departmental operations and personnel including: Records, Dispatch Services, Accounting Office, Personnel and Training Unit, Facility Maintenance, Development and Planning, and Internal Affairs. 12-3
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5 City of San Mateo POLICE DEPARTMENT DEPARTMENT SUMMARY Actual Budget Estimate Proposed Projected FTE's (As amended) EXPENDITURES By Program DOWNTOWN RDA 508, , , FIELD OPERATIONS SERVICES 16,989,702 17,379,319 15,325,714 15,900,594 16,613, CPID SECURITY 287, , , , , INVESTIGATION SERVICES 2,538,484 2,262,117 2,693,514 3,037,531 3,126, SUPPORT SERVICES 6,250,235 5,924,099 6,617,680 6,340,690 6,503, CONTRACTUAL LIAISON 1,162,012 1,363,450 1,166,749 1,363,450 1,363, POLICE GRANTS 234, , , , , Total $27,970,332 $28,049,566 $26,851,407 1 $27,584,056 2 $28,548, By Category Salaries and Benefits 24,366,946 24,360,283 22,977,572 23,439,174 24,418,406 Chargebacks to CIP/PA/SDP 0 (195,349) Operating Expenses 3,142,407 3,365,576 3,350,930 3,673,905 3,658,905 Capital Outlay 460, , , , ,977 Total $27,970,332 $28,049,566 $26,851,407 $27,584,056 $28,548,288 REVENUE FIELD OPERATIONS SERVICES 2,310,542 2,325,000 2,364,920 SUPPORT SERVICES 164, , ,751 POLICE GRANTS 234, , ,941 General Fund 24,141,750 24,989,931 25,908,676 Total $26,851,407 $27,584,056 $28,548, Estimate is less than budgeted due to planned salary savings from vacancies Proposed and Projected totals anticipates $570,000 in planned budget savings, and the shifting of FTEs between programs, and the reallocation of buybacks between programs. Merit Part Time Over Time 5.95 Total
6 Two Year Business Plan FIELD OPERATIONS SERVICES Program Manager: Captain Tom Daughtry (650) Field Operations Services provides responsive and quality police services everyday, 24-hours a day through Patrol and Specialty Teams. The front line service units in Patrol are supplemented by the Neighborhood Response Teams, which are specially trained to suppress gang, drug, and vice activity; and the Traffic unit, which handles accident investigation and case prosecution, addresses neighborhood traffic issues, provides focused traffic enforcement, and manages the parking enforcement program, abandoned vehicle abatement, and the red light camera program. Ongoing Responsibilities Quickly respond to all emergencies. Proactively protect lives and property, prevent criminal activity, and maintain civil order. Work with City departments, service providers, and other agencies as necessary to provide long-term solutions for problems. Strive to provide the highest degree of traffic safety through a neighborhood traffic management strategy in collaboration with Public Works. Eradicate gang activity through prevention, intervention, and enforcement. Reduce burglary and robbery through the apprehension and prosecution of narcotics violators. Objectives Continue to develop Compstat methodology to identify and curtail criminal activity and crime patterns by obtaining accurate and timely intelligence using Computer Aided Dispatch (CAD), crime analysis, officers observations, and the formation of a cooperative alliance with specific city resources. Develop effective tactics, facilitate the rapid deployment of resources, and audit success by establishing relentless follow up and assessment. Develop and implement line-up training programs around quality investigations/report writing and high-liability police issues that decrease adjudicated claims for damages in areas of police pursuits, false arrests, sexual harassment, search and seizure, and use of force. Establish liaisons and meet with community groups and organizations, such as, Emergency Outreach, College of San Mateo, and others to ensure that community needs are being addressed. Develop and implement operational plans for special events that result in safe operations and efficient use of City resources. Field Operations lieutenants will be responsible for identifying any event requiring resources and development of operational plans. Enforcement of drug violations and driving-under-the-influence violations is extremely 12-6
7 City of San Mateo important to the safety of the community. Field Operations personnel will prioritize enforcement activity in these areas. Those found to be operating a vehicle while under the influence will be arrested and their vehicle impounded in accordance with the law. Officers will provide education to owners and managers of establishments that sell alcohol to ensure that they are aware of their legal responsibilities toward their customers. Provide the necessary support to the Worker Resource Center ensuring 1) transient workforce compliance, and 2) reduction in the number of resources deployed by the Police Department. Field Operations geographic area lieutenants will ensure that a Police Department representative will attend community meetings and Homeowners Association meetings within their areas of responsibility. Liaison with the Homeless Outreach Team (HOT) to identify individuals in need who meet the intake criteria and attempt to facilitate entrance into the program. 12-7
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9 City of San Mateo FIELD OPERATIONS SERVICES PROGRAM SUMMARY Actual Budget Estimate Proposed Projected FTE's (As amended) EXPENDITURES By Sub Program PATROL SERVICES 12,976,465 13,529,984 11,768,879 11,549,945 12,262, PATROL ADMINISTRATION 687, , , , , STREET CRIMES UNIT 1,691,231 1,607,113 1,211,299 1,696,230 1,696, TRAFFIC 1,361,496 1,492,959 1,411,521 1,681,106 1,681, PARKING 272, , , , , Total $16,989,702 $17,379,319 $15,325,714 1 $15,900,593 2 $16,613, By Category Salaries and Benefits 15,800,642 16,224,384 14,125,958 14,649,873 15,362,913 Operating Expenses 896, , , , ,196 Capital Outlay 292, , , , ,525 Total $16,989,702 $17,379,319 $15,325,714 $15,900,593 0 $16,613,634 REVENUE FIELD OPERATIONS SERVICES 2,310,542 2,325,000 2,364,920 General Fund 13,015,172 13,575,593 14,248,714 Total $15,325,714 $15,900,593 $16,613,634 1 Estimate lower than budget due to salary savings from vacancies and correction from Street Crimes Unit FTE count Proposed and Projected anticipates $570,000 budget savings, 1 FTE shifted to Support Svcs, and reallocation of buybacks between programs. Merit Part Time 8.25 Over Time 4.28 Total
10 Two Year Business Plan INVESTIGATION SERVICES Program Manager: Lieutenant Wayne Hoss (650) Investigation Services provides the highest degree of professional expertise to major felony crimes, which include the investigation of murder, rape, robbery, grand theft, burglary, arson, sex crimes, child abuse, elder abuse, and major fraud. Investigation Services uses proactive policing methods, coupled with cutting edge technological tools to help bring felons to justice, while attempting to give victims of crime a sense of closure. Investigation Services uses a vast array of resources and collaborates with other law enforcement agencies, the public, media, and District Attorney s Office to bring to justice those who choose to commit crimes. Investigation Services is responsible for operating the Property Room for storing evidence and property. Ongoing Responsibilities Conduct daily review of all major crimes with the intent to bring justice and closure to the victim. Work with the District Attorney s Office and allied agencies to gather the necessary evidence to lead to the successful prosecution of cases. Continue to proactively register, track, and verify the address of registered sex offenders. Conduct covert street crime suppression details to dissuade street crime. Look for patterns of criminal conduct and take a holistic approach by responding in a coordinated manner. Continue to use cutting edge technology and innovative ways to maximize efficiency and enhance the delivery of service to our customers. Continue to look for innovative ways to divert juveniles out of the criminal justice system. Continue to have a seamless communication between Investigation Services and Field Operations Services in an effort to disseminate important information in a timely and efficient manner. Continue to protect our seniors from predators who seek to victimize them. Objectives Continue to work with the elementary and high school districts to develop a truancy prevention plan that results in a reduction of crimes and social ills committed by juveniles during schooltime hours. Implement a workforce strategy that results in the mentoring of officers and detectives to develop skills for advancement within the department. Debrief all suspects in custody as to their knowledge of other crimes and criminals that impact the 12-10
11 City of San Mateo City of San Mateo. Develop a communication system that results in the early detection and comprehensive approach to ongoing criminal patterns. Coordinate resources in a manner that allows us to catch criminals at the earliest possible stage of their criminal enterprise and reduce victimization. Develop and implement strategies that will result in reducing crimes and abuse against seniors. Develop and implement strategies that result in timely and accurate follow up to all missing persons reports. Look for efficiencies that result in the timely destruction of property on adjudicated cases
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13 City of San Mateo INVESTIGATION SERVICES PROGRAM SUMMARY Actual Budget Estimate Proposed Projected FTE's (As amended) EXPENDITURES By Sub Program CRIMINAL INVESTIGATIONS 2,538,484 2,262,117 2,693,514 3,037,530 3,126, Total $2,538,484 $2,262,117 $2,693,514 1 $3,037,530 2 $3,126, By Category Salaries and Benefits 2,400,940 2,110,101 2,564,982 2,911,007 2,999,568 Operating Expenses 106, ,979 97,495 95,486 95,486 Capital Outlay 31,037 31,037 31,037 31,037 31,037 Total $2,538,484 $2,262,117 $2,693,514 $3,037,530 $3,126,091 REVENUE General Fund 2,693,514 3,037,530 3,126,091 Total $2,693,514 $3,037,530 $3,126,091 1 Estimate higher than budget due to correction from Street Crimes Unit FTE count Proposed and Projected includes 2 FTEs shifted from Support Services, and reallocation of buybacks between programs. Merit Part Time 0.07 Over Time 0.68 Total
14 Two Year Business Plan SUPPORT SERVICES Program Manager: Lieutenant Mike Brunicardi (650) Support Services is responsible for taking and dispatching emergency calls; receiving, processing and storing police records information; accounting and administrative support; computer systems and applications management; internal affairs; training, recruiting, and pre-employment background investigations; and building maintenance. Community Services will now come under the heading of Support Services with the same services being offered. Ongoing Responsibilities Maintain accurate records for crime analysis and information retrieval. Manage the budget in an efficient and responsible manner to leverage our resources in order to provide the public with the highest degree of customer service. Coordinate and facilitate all departmental training to ensure compliance with state law and departmental needs, and monitor POST reimbursements to ensure fiscal responsibility. Monitor recruiting efforts to ensure that minority candidates continue to be drawn to our large pool of applicants. Maintain a 24-hour emergency dispatch center that receives and dispatches emergency calls and requests for Police and Public Works services. Continue to be positive role models for youth by engaging them in quality programs and our youth development model through our programs, including the Police Activities League (PAL) and the School Resource Officer (SRO) that allow for positive interaction between police and youth. Continue to find ways to civically engage the community so that residents may play a meaningful role in the problem solving and policing of their community. Continue in a cooperative effort to work with other City departments in matters related to the issuance of entertainment permits. Provide support staff to the Design Review Board which reviews project plans. Continue to look for innovative ways to maximize efficiency and enhance the delivery of service to our customers
15 City of San Mateo Objectives Explore a shared services model with the Burlingame Police Department. Continue to anticipate the recruitment needs of the department that results in minimal time between vacancies and the hiring of employees. Strive to hire personnel who reflect the diversity of the customer base that we serve. Provide guidance to the civilian Neighborhood Watch Board to maintain the integrity of the program and increase volunteer participation. Identify and research revenue resources including private/public sources and grant funding for the Police Activities League (PAL). Participate in downtown meetings and expand Business Watch involvement to include additional businesses. Work to revise our General Order/Standard Operating Procedures to ensure they reflect the highest ethical standards in policing while comporting with all current rules, regulations, and laws. Maintain a Verified Response policy to reduce the number of false alarms that officers must respond when activated. Continue to develop and increase our volunteer resources in order to provide support to a variety of tasks within the Police Department and community. Provide Community Dispatching presentations to school children to ensure they have a better understanding of how to use in case of an emergency
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17 City of San Mateo SUPPORT SERVICES PROGRAM SUMMARY Actual Budget Estimate Proposed Projected FTE's (As amended) EXPENDITURES By Sub Program PROGRAM OVERHEAD 471, , , , , DISPATCH 1,825,056 1,874,064 1,962,271 1,881,747 2,059, RECORDS 1,032, , , , , ADMINISTRATION 2,620,941 2,225,438 2,785,958 2,297,630 2,282, COMMUNITY SERVICES 144, , , , , POLICE ACTIVITIES LEAGUE 155, , , , , Total $6,250,235 $5,924,099 $6,617,680 1 $6,340,690 2 $6,503, By Category Salaries and Benefits 5,168,609 5,002,471 5,336,211 4,979,756 5,157,387 Chargebacks to CIP/PA/SDP 0 (195,349) Operating Expenses 959, ,869 1,159,361 1,238,826 1,223,826 Capital Outlay 122, , , , ,108 Total $6,250,235 $5,924,099 $6,617,680 $6,340,690 $6,503,321 REVENUE SUPPORT SERVICES 164, , ,751 General Fund 6,453,020 6,177,506 6,334,570 Total $6,617,680 $6,340,690 $6,503,321 1 Estimate higher than budget due to backfill of dispatcher and officer vacancies, and reengineering of Police Information Service Technician Unit in Records Proposed and Projected lower than estimate due to shift of 1 FTE from Field Ops and 2 FTEs to Investigation Services, and reallocation of buybacks between programs. Merit Part Time 2.60 Over Time 0.99 Total
18 Two Year Business Plan CONTRACTUAL LIAISON Program Manager: Lieutenant Mike Brunicardi (650) This program is responsible for directing funds to outside public agencies for a wide range of services not directly provided by the Police Department. These include: animal control, school crossing guards, County Narcotics Task Force (CNTF), YMCA, Police Activities League (PAL), Community Mediation Program, San Mateo County Crime Lab, San Mateo County Risk Probation Program, and First Chance. Ongoing Responsibilities Maintain accurate expenditure records for the disbursement of funds. Monitor the quality of service being provided to the community. Maintain liaison with various agency heads to ensure that they are in compliance with our needs and that the department participates in a cooperative working relationship. Attend meetings that directly affect those agencies providing services to our city. Look for cost-cutting efficiencies. Objectives Monitor and review outside agency contracts to ensure that any conflicts are immediately addressed and we seek remedies to address these problems Audit all expenditures and services to ensure that they are in compliance with executed contracts
19 City of San Mateo CONTRACTUAL LIAISON PROGRAM SUMMARY Actual Budget Estimate Proposed Projected FTE's (As amended) EXPENDITURES By Sub Program CONTRACTUAL LIASION 1,162,012 1,363,450 1,166,749 1,363,450 1,363, Total $1,162,012 $1,363,450 $1,166,749 $1,363,450 $1,363, By Category Operating Expenses 1,162,012 1,363,450 1,166,749 1,363,450 1,363,450 Total $1,162,012 $1,363,450 $1,166,749 $1,363,450 $1,363,450 REVENUE General Fund 1,166,749 1,363,450 1,363,450 Total $1,166,749 $1,363,450 $1,363,450 Merit 0.00 Part Time 0.00 Over Time 0.00 Total
20 Two Year Business Plan POLICE GRANTS Program Manager: Lieutenant Mike Brunicardi (650) The program manager is responsible to seek, apply for, and direct funds received from various grant sources to the different areas of police services, within the limitations established by the various granting agencies. Ongoing Responsibilities Maintain accurate expenditure records on the disbursement of funds. Provide the granting agencies with their requested reports. Develop programs needed in the community that are in line with the grantee s guidelines. Monitor the programs developed to evaluate their value to the community. Ensure that all of the funds are properly managed. Objectives Continue to seek grants to benefit the community and Police Department
21 City of San Mateo POLICE GRANTS OBJECTIVE FUND 20: To receive all Police department state and federal grants revenue and track all expenses in accordance with prescribed regulations. FUND/PROGRAM SUMMARY Actual Budget Estimate Proposed Projected FTE's (As amended) EXPENDITURES By Sub Program COPS SLESF (STATE GRANT) 187, , , , , CLEEP (STATE FUNDS) 15,309 27,200 31,356 25,000 25, PAL GRANT 0 4, ,970 3, BYRNE JAG 0 35,879 35, OFFICE OF TRAFFIC SAFETY 31,451 99, , Total $234,448 $327,194 $283,292 $132,911 $132, By Category Salaries and Benefits 218, , , , ,941 Operating Expenses 499 9,584 5,811 3,663 3,663 Capital Outlay 15,309 73,386 77,235 25,307 25,307 Total $234,448 $327,194 $283,292 $132,911 $132,911 REVENUE POLICE GRANTS 234, , ,941 Fund Balance 48,837 26,970 26,970 Total $283,292 $132,911 $132,911 Merit 0.62 Part Time 0.00 Over Time 0.00 Total
22 Two Year Business Plan DOWNTOWN SAFETY AND PARKING PROGRAM (CPID) Program Manager: Captain Tom Daughtry (650) This program provides the staffing and resources necessary to ensure parking enforcement on streets, public parking garages, and lots in the downtown area. The downtown officers are responsible for ensuring a safe and vibrant downtown through high visibility foot patrols during critical hours. The downtown officers can be observed in the downtown area proactively preventing crime through direct interaction with business owners and the community who use downtown for shopping, dining, and entertainment purposes. Ongoing Responsibilities Enforce all parking regulations in the lots/garages. Address all complaints in a timely manner. Continue to hire quality per diem employees to keep the program fully staffed. Engage in high visibility foot patrol. Ensure a quality experience for all downtown guests through the enforcement of drinking, loitering, panhandling, and entertainment laws and ordinances. Conduct homeless outreach efforts with the assistance of the Homeless Outreach Team (HOT) to find permanent housing solutions and other available social services for those homeless in the downtown area. Work with business owners to problem solve in a manner that meets the needs of business owners and the City. Ensure the smooth and free flow of traffic during hours of peak usage. Objectives Ensure a viable shopping environment in the downtown area by enforcement of parking meter regulations, which act to allow customers ongoing access to various shopping establishments. Continue to improve the shopping district by maintaining an ongoing dialogue and problem-solving partnership with merchants and customers. Ensure that all visitors to downtown have a safe and pleasant experience by proactively preventing crime before it occurs. Work with all entertainment establishments to ensure that they strictly adhere to entertainment 12-22
23 City of San Mateo ordinances and regulations. Through direct observation and education, we will also be working with entertainment establishments to ensure that their patrons drink responsibly and leave the downtown area after a night of entertainment in a safe and orderly manner. Continue to improve the free flow of traffic through education, enforcement, and engineering, while ensuring that visitors are able to locate parking and utilize the existing parking garages. Constantly have supervisors evaluate the downtown area to ensure deployment of adequate resources. Partner with those conducting downtown events to ensure safe and highly-successful events that showcase our downtown
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25 City of San Mateo CPID SECURITY PROGRAM SUMMARY Actual Budget Estimate Proposed Projected FTE's (As amended) EXPENDITURES By Sub Program PARKING FAC SECURITY 287, , , , , Total $287,315 $286,697 $285,657 $808,880 $808, By Category Salaries and Benefits 269, , , , ,596 Operating Expenses 17,338 14,284 14,284 14,284 14,284 Total $287,315 $286,697 $285,657 $808,880 $808,880 REVENUE CPID (Fund 28) 285, , ,880 Total $285,657 $808,880 $808,880 Merit 5.00 Part Time 0.00 Over Time 0.00 Total
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