Profile. Date of birth: February 19th 1964 Nationality: German. skills

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1 Profile summary Dynamic career in software quality assurance and documentation in goal oriented environment. Excellent teamplayer. Experienced technical writer. Knowledge in localisation and internationalisation of software. personal details skills Date of birth: February 19th 1964 Nationality: German Languages: English (fluent); German (native speaker) Strong verbal and written communication skills, formal and informal communication with team, written documentation Innovative, high integrity and professionalism. Motivated with willingness to learn and adapt to new situations. experiences Computers Hardware: Configuration and confection of computers, setting up networks Software: Development of web sites, setup of web servers, network software, office and graphical software, DOORS, Smart Media Creator, Noxum Operating systems: Windows, Linux, AIX Programming L A TEX, TEX, XML, DocBook, HTML, HTML-Help-Workshop/Help-Workshop (Microsoft), Resource-Editor, Javascript, Java-Help, SQL, Bash scripting, DXL and RPE Localisation & Internationalisation Trados

2 Profile 2 Summary of Projects and their Duration In this table projects are summed up per client. Plese note: The business connections partially lasted for several years and/or projects were processed in parallel. Duration Project Location (months) 58 Next Generation Network Frankfurt am Main 54 various projects for a hardware manufacturer Eschborn 24 various projects for a software development company Frankfurt 20 Air Traffic Control System for Canada Langen 12 various projects for a software development company Zirndorf/Frankfurt 15 Manual for device Schweinfurt/Frankfurt 12 Web portal for Deutsche Post Köln 8 Analyses, Restructuring and Re-Work Ingelheim of Standard Operation Procedures 8 Manuals, specifications, editorial work Münster 7 various projects for a software development company Dinkelsbühl/Frankfurt 5 Customisation of Manual for RCA Irland/Frankfurt various projects for a software development company 4 Evaluation of a new Wiki-Version/of plugins Karlsruhe 4 Data encryption/security application for mobile devices Frankfurt 3 Documentation of new Access Control System Frankfurt Editorial work on internal Wiki 2 Online help for application Eschborn 2 Manual for device Wörth a.d.d./frankfurt 2 Test conception Status Frankfurt 1 E-Learning Fit for MiFID Frankfurt 1 Manual for new interface Frankfurt 1 Customisation of Manual for RCA Bamberg/Frankfurt

3 Profile 3 professional experience as freelancer since July 2018 Industry: Public Sector/Security Environment Project(s): Editor Database Manual Programs used: Office, Editor Wiesbaden March April 2018 Industry: Media / Marketing Project(s): Test conception Status Programs used: Office Frankfurt am Main October 2017 May 2018 Industry: Software Development / Finance Project(s): Manuals, Specifications, editorial work (Terminal Server) Programs used: Noxum, Office, Browser, graphical software Münster (Westphalia) July 2017 Industry: Software Development Project(s): Translation of Brochure and Flyers Programs used: Office, Browser Ireland/Frankfurt am Main Mai Juni 2017 Dinkelsbühl/Frankfurt am Main Industry: Remote Maintenance Project(s): Installation manual Virtual Server Language(s): Deutsch, Englisch, Linux Programs used: Browser, graphical software, Smart Media Creator

4 Profile 4 April 2017 Dinkelsbühl/Frankfurt am Main Industry: Remote Maintenance Project(s): Corrections for Online help, English, Linux Programs used: Browser, graphical software, Smart Media Creator April 2017 Industry: Software Development Project(s): Translation of PR Text and Flyer Programs used: Office, Browser Ireland/Frankfurt am Main December 2016 Industry: Software Development Project(s): Rework and Adjustment of a Manual, English Programs used: L A TEX-Editor, graphical software, Browser Zirndorf/Frankfurt am Main December 2016 Industry: Software Development Project(s): Translation of 5 Manual Programs used: L A TEX-Editor, graphical software, Browser Ireland/Frankfurt am Main September December 2016 Dinkelsbühl/Frankfurt am Main Industry: Remote Maintenance Project(s): Online Help for Application, English, Linux Programs used: Browser, graphical software, Smart Media Creator

5 Profile 5 July August 2016 Wörth a.d. Donau/Frankfurt am Main Industry: Smart Cloud Solutions Project(s): Manual for Device Language(s): Englisch Programs used: L A TEX-Editor, graphical software, Browser September 2015 April 2016 Ingelheim Industry: Pharma Project(s): Analyses, Restructuring and Re-Work of Standard Operation Procedures Language(s): English Programs used: Office März 2015 Project(s): User manual for a new interface Programs used: Editor, graphical software, Browser Frankfurt/Main October November 2014 Project(s): Manual for Remote Cluster Appliance, English, Linux Programs used: L A TEX editor, graphical software, browser Zirndorf/Frankfurt am Main October November 2014 Project(s): Manual for Hardware (Alarm modem), English, Linux Programs used: L A TEX editor, graphical software, browser Zirndorf/Frankfurt am Main

6 Profile 6 May 2014 Frankfurt am Main/Ústí nad Orlicí III. Project(s): Customisation of Manual for Remote Cluster Appliance Language(s): English, Linux Programs used: L A TEX Editor, graphical software, browser April June 2014 Frankfurt am Main Industry: Finance Project(s): Documentation of new Access Control System/Editorial work on internal Wiki Programs used: browser, graphical software December 2013 Frankfurt/ Main / Ústí nad Orlicí III. Industry: Hardware Project(s): Translation of router manual (new sections), Linux Programs used: L A TEX editor and compiler, graphical software, browser November 2013 August 2014 Langen Industry: Avionics Project(s): Air Traffic Control System for Canada Language(s): English, Linux Programs used: Office, DOORS (incl. DXL-Programming), Rational Publishing Engine October 2013 Frankfurt am Main/Bamberg Industry: Remote Services Project(s): Customisation of Manual for Remote Cluster Appliance, English, Linux Programs used: L A TEX editor, graphical software, browser

7 Profile 7 March August 2013 Frankfurt/Main / Zirndorf Industry: Remote Services Project(s): Manual for a Remote Cluster Appliance / L A TEX training, English, Linux Programs used: L A TEX editor and compiler, graphical software, browser, terminal software May 2012 February 2013 Langen Industry: Avionics Project(s): Air Traffic Control System for Canada Language(s): English, Linux Programs used: Office, DOORS (incl. DXL-Programming), Rational Publishing Engine December 2008 March 2009 Frankfurt/Main Project(s): Data encryption/security application for mobile devices Programs used: Web browser, editor, graphical software, device emulators February March 2008 Industry: Information management Project(s): Online help for idea management application Programs used: Web browser Eschborn October 2007 December 2008 Industry: Network services Project(s): Manual for a navigation/online tracking device, English Programs used: L A TEX editor, graphical software Schweinfurt

8 Profile 8 June 2007 March 2012 Frankfurt am Main Project(s): Next Generation Network (platform for online communication) Documentation for various server applications Documentation for various applications Various Online helps / Translation of presentations Operating system(s): Linux, Windows, AIX Programs used: XML editor, office, graphical software, compiler May 2007 Industry: Finance/Education Project(s): E-Learning Fit for MiFID (Commerzbank) (German) Programs used: HTML editor Frankfurt am Main April June 2007 Project(s): Baby break September 2006 December 2006 Karlsruhe Industry: Web Hoster / Internet Service Provider (Internal software development) Project(s): Evaluation of a new Wiki-Version and plugins for Information Retrieval, Linux Programs used: Web browser, Office, TWiki

9 Profile 9 March 2005 September 2009 Industry: Computer Hardware (Manufacturer) Project(s): several Translation and localisation of hardware documentation (E G/G E) Translation and localisation of graphical user interfaces (GUI) Translation, localisation, (re-)design of data sheets Eschborn For newly developed devices: manuals, graphical user interface, installation wizard (E and G) Conceptual design, development and implementation of an internal product database, English, Linux Programs used: Office, graphical software, L A TEX editor, C++-Compiler, browser November 2004 November 2005 Industry: IT Service Provider Project(s): Web portal for Deutsche Post (mydpwn) Cologne Documentation of Installation and Deployment of the Portal and its Software; (server, Web server, Database server, Database software, application server, 2 CMS) Editorial tasks Test of manuals for installation and deployment Investigations, Linux Programs used: Office, graphical software; browser August 2004 Frankfurt/Main Project(s): First-step-guidelines for a customer in Sweden Language(s): English Programs used: HTML Help Workshop, HTML editor, graphical software, browser

10 Profile 10 July 2004 August 2005 Frankfurt/Main Project(s): Re-work of an existing Online Help into HTML standard as preparation for the next release Programs used: HTML Help Workshop, HTML editor, graphical software, browser November 2003 August 2005 Frankfurt/Main Project(s): several Transform exsting online help into html standard Edit texts and work on screenshots Create a new design for online help Work in changes made since the last edition of help Programs used: HTML Help Workshop, HTML editor, graphical software, browser Since November 2003 M.Kraft - Software-Dokumentation Frankfurt/Main Industry: Freelancer for Hard- and software documentation

11 Profile 11 professional experience as employee February 2002 March 2003 Frankfurt/Main Product(s): Device drivers and application software Position: System and software tester Task(s): Test system and software for cash machines and devices Quality assurance for software and printing matter Improve and develop concepts for test environments Establish and prepare test environments (Re)write test documentation (Re)write software documentation and online help Work on client site for more testing ; OS/2 Programs used: HTML Help Workshop, HTML editor, graphical software, browser December 2000 January 2002 Product(s): Content Management Systems (CMS) Position: Technical writer and quality manager Task(s): Write documentation (handbooks and online help) for software Create new concepts for software documentation Quality assurance for software and all printing matter Internationalisation of software Organise and supervise printing of handbooks, English Schwalbach Programs used: HTML Help Workshop, HTML editor, graphical software, browser, L A TEX editor, ColdFusionm, Java

12 Profile 12 October 1998 November 2000 Product(s): Log file analyser for Web-, Shop- and Streaming-Servers Position: Quality assurance/management and documentation of software Task(s): Quality assurance/management Docmentation of software (GUI, Online help, manuals) Additional tasks: Project manager for localisation and internationalisation of software Eschborn Successfully launched a new department for localisation and internationalisation Became head of the new department (5 persons) Co-ordinate translation work with in-house and external translators., English Programs used: L A TEX-Editor, HTML Help Workshop, HTML editor, graphical software, browser, Resource editor, Visual SourceSafe, Trados, Help Workshop May 1997 June 1998 Berlin Industry: Civil service Position: Librarian in Information Services Task(s): General information desk. Information desk for literature, travel and general interest. Information desk for law, economy and technical information. Information investigation for customers in databases, the internet, etc. Administrator for the internal CD-ROM information network for the whole library. Acquisition of books and other media for general information.

13 Profile 13 freelance jobs as student April 1997 Berlin Research assignment: Analyses of the Internet usage of the database Berufliche Bildung November 1996 Berlin Contract for services: Exploration of the databases Kurs Direkt and Weiterbildungs- Informationssystem, topic: Train the trainers May 1996 May 1997 Berlin Labour contract: Handbook Education, online and as printed version Also cooperated in conception, design and development of German Educational Server March April 1996 Contract for services: User manual for the database Vocational Training (Berufliche Bildung / ISBN ) Berlin February March 1996 Students job: prearrangement for German Educational Server Berlin October 1994 May 1995 Students job as librarian Hannover October 1992 May 1995 Students job in printing department and post office Hannover

14 Profile 14 education November 1996: Successfully completed diploma in librarianship for scientific libraries at the University of Applied Sciences Hannover October December 1995 Traineeship at the America Memorial Library Berlin March September 1994: Traineeship at the Library of Lower-Saxony Hannover October 1992: Changed field of study to librarianship at the University of Applied Sciences Hannover January 1988: Successfully achieved bank clerk accreditation after 3 years traineeship period Mainz October 1987: Began to study Economics at Passau University Passau August 1985 January 1988: Started traineeship as bank clerk The Building and Loan Association Mainz Mainz January 1985 July 1985: The Building and Loan Association Mainz Temporary jobs in the Education Department and the Marketing Department Mainz October 1983 December 1984: National service in the Air Force June 1983: A-level