Q&A for Customers and Vendors

Size: px

Start display at page:

Download "Q&A for Customers and Vendors"

Lionel Chase
5 years ago
Views:

1 November 29, 2012 Q&A for Customers and Vendors STRUCTURE Safmarine head office location and mail address The registered address for Safmarine s head office will change as of 1 st January 2013 to: Safmarine, Esplanaden 50, 1098 Copenhagen K, Denmark. The mail and visiting address will be changed mid February 2013 to: Safmarine, Esplanaden 15, 1098 Copenhagen K, Denmark. CONTRACTING A: The Safmarine business within the A.P. Moller - Maersk Group is being changed from Safmarine Container Lines N.V., in Belgium to A.P. Møller - Mærsk A/S in Denmark. In the Service Contract terms the following changes will happen: For Existing Contracts: This Service Contract (as may be subsequently amended from time to time, hereinafter "Contract") is made by and between (1a) until the 31st December 2012; Safmarine Container Lines N.V. of De Gerlachekaai 20, B-2000 Antwerp, Belgium and (1b) from the 1st January 2013; A.P. Møller - Mærsk A/S of Esplanaden 50, 1098 Copenhagen K, Denmark, trading under the name of SAFMARINE (hereinafter "SAFMARINE", represented by its appointed agent and (2) the party(ies) identified on the signature page hereto (hereinafter "Shipper"), whereby the parties mutually agrees as follows: For contracts created on and after 1st January 2013 the following will be applicable: This Service Contract (as may be subsequently amended from time to time, hereinafter "Contract") is made by and between (1) A.P. Møller - Mærsk A/S of Esplanaden 50, 1098 Copenhagen K, Denmark trading under the name of SAFMARINE (hereinafter "SAFMARINE"), represented by its appointed agent and (2) the party(ies) identified on the signature page hereto (hereinafter "Shipper"), whereby the parties mutually agrees as follows:

2 DOC AGREEMENT Web Printing Agreements (also called Doc agreements) You would soon be contacted by us and will receive a copy of our new Web Printing Agreement. This agreement would only be effective from 1st of January This should be signed off as soon as possible and returned back to Safmarine by December 20, 2012 to ensure that your Print rights are not affected. The old agreement would still be applicable for the rest of After the 1st of January these files would also be made available on the website under the same page that we have our present agreements. The old agreement templates would be replaced with the new ones. The agreements would only be in English for now and would be made available in multiple languages later. SAFMARINE UNITED STATES Please sign the web agreement and send a copy via to NAMSCLECOM@safmarine.com and mail the completed and signed agreement to: SAFMARINE E-COMMERCE Pilar Maurial 8686 New Trails The Woodlands, Texas Phone: Fax: SAFMARINE CANADA Please sign the web agreement and send a copy via to NAMSCLECOM@safmarine.com / CANSCLCRCEXP@safmarine.com and mail the completed and signed agreement to: SAFMARINE CUSTOMER SERVICE Alvin Lugo 2576 Matheson Blvd E Mississauga, Ontario L4W 5H1 Phone: Fax: Security paper (Bill of Lading Paper) Customer destroys the old paper stock Customer gets the new Bills of Lading stock from the Local Customer Service Agent by 20th December 2012 with instructions about which Bills should be printed on the new paper. Website Customers shall print on the old version up until 1/ (SCL) and on the new formats as of 1/ Customer will send an to namsclecom@safmarine.com advising us that they did destroy the old Safmarine paper signed and returned by 7 January, where they accept that they will destroy all the remaining old paper stock. The paper stock is only to be destroyed after the customer has made a note of the paper range and made notes of it in the or letter confrirmation.

3 Important Please be aware that it is in your best interest to destroy this paper as our destination offices will only be able to release cargo against the newest version of bill paper. How to request Safmarine paper online Paper Order 1. Please click 'Select an Application' on our homepage. 2. Go to 'Manage documents' and click on 'Bill of Lading'. 3. If prompted with 'Choose a Digital Certificate' window, please select your Safmarine Digital Certificate and click 'Ok 4. Click 'Order bill Of Lading forms' from the list on left side. 5. Select the number of boxes and specify address (if not marked yet). 6. Please click 'Save' button. Please note that we will receive the new bill forms A4 by December 10, We will expedite your order once received and will deliver to your physical address within 5 business days. RECEIVABLES Customer Invoices A: With the invoices issued through the new entity you will experience a change in the bank account information. This is just the case for invoices for some agents, but not for all. In addition to this you will see a change to the header clause which may reflect a change in the agent. This will reflect a change in the carrier. Within the header clause the legal registration of the company is reflected with the new VAT registration number. You must ensure that a new vendor (in your accounting system) is created for the new Safmarine entity. The invoices that the customer receives from Safmarine will need to be registered under the respective vendor (Safmarine BE or Safmarine DK), as invoices will be sent for both entities into The new bank account information that may be created for the A.P. Moller Maersk A/S agent in the new entity will have to be updated for the Safmarine DK vendor in your accounting system, but the already existing entity (Safmarine BE) will not have any changes at this time and with this the payments can be made to Safmarine and posted accordingly. We kindly ask you to handle this before 1 st January Any Safmarine bookings in company code 2000 from 2012 will also be invoiced in company code 2000.

4 Customer payments A: A reduced transparency in reconciliation between Maersk Line/Safmarine dual statements/invoicing and a single subledger view in customer's accounting. A single VAT reg number for Maersk Line and Safmarine may trigger an aggregation in accounting books of some Safmarine customers, where both Maersk Line and Safmarine invoices will be registered under the same vendor code. Safmarine customer shall arrange to establish a separate vendor codes for A.P. Moller Maersk A/S/Maersk Line and A.P. Moller Maersk A/S/Safmarine in its books prior 1 st January Otherwise freight payments will be deliberately sent to a single A.P. Moller Maersk A/S freight collection account (also in aggregated amount) rather than different bank accounts set up per brand in A.P. Moller Maersk A/S. As a result - an increased workload to match and clear payments in A.P. Moller Maersk A/S, timely release and reconcile. Needs to be in place by 1 st January Customer Statements & Dunning Letters A: There will be dual statements for Safmarine and dunning letters issued to you for booking made in Safmarine BE in This means that you will receive a separate form for each of the outstandings from the Safmarine BE entity as well as the Safmarine DK entity. The Bank information contained on each statement will be different for some agents, but not all. You will receive a statement for each entity after 1 st January With this you will have to use each statement separately to reconcile the accounts for each entity. My Finance A: The view of the MyFinance system on will not change, but the data contained within the customer view will combine both the Safmarine BE and the Safmarine DK outstandings. You will not have to update anything, but onwards the MyFinance view will combine the open receivables for both entities. The Digital Certificates that you have for MyFinance will be applicable going forward.

5 Vendor invoices/credit notes A: Onwards invoices/credit notes should be addressed to A.P. Moller - Maersk A/S, instead of Safmarine Container Lines N.V., for activities taking place from 1 st January 2013 and onwards. A.P. Moller - Maersk A/S Maersk Liner Business Esplanaden 50 DK1098 Copenhagen K. Denmark VAT No. DK To be included for vendors only: We would appreciate if you would issue consolidated invoices for both Maersk Line and Safmarine from 1 st January 2013 and onwards. For Safmarine you need to change bill-to party to A.P. Moller - Maersk A/S. If invoices are issued to Safmarine Container Lines N.V. for activities taking place in 2013, they will be rejected.

Purchase Order & Invoicing standards for Swiss Re Denmark Services A/S

Purchase Order & Invoicing standards for Swiss Re Denmark Services A/S and Swiss Re is committed to meeting its obligations to vendors, including timely payment for agreed goods/services. In order to meet this goal we ask all our vendors to comply with minimum requirements