Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0
|
|
- Silas Lester Johns
- 5 years ago
- Views:
Transcription
1 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 Release June 2010
2 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. For full support, please see the complete document, Avaya Support Notices for Hardware Documentation, document number To locate this document on our Web site, simply go to and search for the document number in the search box. Documentation disclaimer Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User. Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation(s) provided by Avaya. Avaya is not responsible for the accuracy of any information, statement or content provided on these sites and does not necessarily endorse the products, services, or information described or offered within them. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages. Warranty Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya s standard warranty language, as well as information regarding support for this product, while under warranty, is available to Avaya customers and other parties through the Avaya Support Web site: Please note that if you acquired the product from an authorized Avaya reseller outside of the United States and Canada, the warranty is provided to you by said Avaya reseller and not by Avaya. Copyright Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation(s) and Product(s) provided by Avaya. All content on this site, the documentation(s) and the product(s) provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil, offense under the applicable law. Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is in the United States. For additional support telephone numbers, see the Avaya Web site: support 2 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
3 Contents Chapter 1: Migration overview...5 Overview...5 Prerequisites...5 Determining the release version of Intuity Audix...5 Determining the languages installed on the INTUITY AUDIX R5.1 server...6 Verifying the number of subscribers on the Intuity Audix R5.1 system...6 FTP server requirement...7 Removing AMIS nodes on the Intuity Audix R5.1 system...7 Chapter 2: Backing up data on the INTUITY AUDIX R 5.1 server...9 Log in to the Intuity Audix R5.1 system...9 Verifying system-level settings on Intuity Audix Release 5.1 server...9 Verifying Class of Service settings on the Intuity Audix Release 5.1 server...10 Verifying password length on the Intuity Audix Release 5.1 server...11 Administering the FTP server...11 Backing up the INTUITY AUDIX R5.1 data...12 Downloading announcement sets for Communication Manager Messaging...12 Chapter 3: Installing Communication Manager Messaging R System Platform Installation for Communication Manager Messaging R Communication Manager Messaging solution template installation...15 Chapter 4: Migrating backup data to the Communication Manager Messaging server...17 Stopping Communication Manager Messaging...17 Downloading backup files from the INTUITY AUDIX R5.1 server...17 Moving the backup files to a temporary folder on the messaging server...18 Restarting the messaging application...18 Checking the progress of migration...19 Restarting the system...19 Testing if migration is successful...20 Index...21 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June
4 4 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
5 Chapter 1: Migration overview Overview The migration process from INTUITY AUDIX R5.1 to Communication Manager Messaging Federal R6.0 involves the backup and migration of the following types of data: Subscribers Recorded names Personal greetings Messages Mailing lists Class of service records Networked computers Prerequisites Determining the release version of Intuity Audix Prerequisites PuTTy application on your laptop computer. 1. Open a PuTTY window. 2. Select SSH. 3. In the Host Name (or IP address) field, type the IP address of the INTUITY AUDIX R5.1 server. 4. Log in as tsc. 5. At the CMM@servername prompt, type lu v. Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June
6 Migration overview Important: Ensure that the Intuity Audix release version is R Determining the languages installed on the INTUITY AUDIX R5.1 server 1. Open a browser window. 2. In the Address field, enter the IP address of the INTUITY AUDIX R5.1 server. 3. Log in as tsc. 4. Click Software Management. 5. Click Intuity Software Display. 6. Note the language files installed on the server. Note: During migration install the language files on the Communication Manager Messaging Federal R6.0 server. Verifying the number of subscribers on the Intuity Audix R5.1 system The Intuity Audix R5.1 system must not exceed 125,000 subscribers. 1. Log in to the Intuity Audix R5.1 system using PuTTy. 2. On the main menu, select Audix Administration > Type list measurements feature day > Subscribers. Ensure that the remote subscribers do not exceed Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
7 Prerequisites FTP server requirement Ensure that you have an FTP server connected to the network. The system requires the server to transfer backup data. Removing AMIS nodes on the Intuity Audix R5.1 system 1. On the main menu, select Networking administration > Remote machine administration > AMIS Analog Machine Administration. 2. Select a machine. 3. Press Delete. 4. Select yes. 5. Press Enter. Note: Communication Manager Messaging does not support the AMIS analog networking to exchange voice mail messages between remote systems. This is because it uses QSIG integration and does not have analog ports. Important: You also need to remove the following DCP remote machine nodes: 9600 connection type 56K connection type 64K connection type DCP node profiles are not supported on Communication Manager Messaging. Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June
8 Migration overview 8 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
9 Chapter 2: Backing up data on the INTUITY AUDIX R 5.1 server Log in to the Intuity Audix R5.1 system 1. Open a PuTTY window. 2. Select SSH. 3. In the Host Name (or IP address) field, type the IP address of the INTUITY AUDIX R5.1 server. 4. Log in as tsc. 5. Enter the terminal type as vt Enter Vex. The system displays the Intuity Main Menu screen. Verifying system-level settings on Intuity Audix Release 5.1 server Ensure that settings for each of the options on the Intuity Audix Release 5.1 server and the Communication Manager Messaging R6.0 server match. 1. Open an SSH session from PuTTY to the Intuity Audix R5.1 server. 2. Select Audix Administration and press Enter. 3. Note down the settings for each option on the change system-parameters page. Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June
10 Backing up data on the INTUITY AUDIX R 5.1 server System-Parameters (Intuity Audix system) Messaging Administration (System Management Interface > Administration> Messaging) (CM Messaging system) activity-log Under Messaging Administration -> Activity Log Configuration analog-network Under Server Administration -> Networked Servers dial-sequences Under Messaging Administration -> Dial Sequences features Under Messaging Administration -> Features imapi-options Under Messaging Administration -> MCAPI Options limits Under Messaging Administration -> Limits outcalling Under Messaging Administration -> Outcalling Options sending-restrictions Under Messaging Administration -> Sending Restrictions thresholds Under Messaging Administration -> Thresholds Verifying Class of Service settings on the Intuity Audix Release 5.1 server 1. Log in to the Intuity Audix R5.1 server using SSH. 2. On the main menu, select Audix Administration. 3. Enter list COS <n>, where <n> is the class of service number. 4. Ensure that the settings in the COS pages for the Intuity Audix R5.1 server and the corresponding settings for the Communication Manager Messaging R6.0 server match. 10 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
11 Verifying password length on the Intuity Audix Release 5.1 server Verifying password length on the Intuity Audix Release 5.1 server 1. Log in to the Intuity Audix R5.1 server using SSH. 2. On the main menu, select Audix Administration. 3. Enter change system-parameters features. 4. On page 1, in the Log-In Parameters field, note the length of the password in the Minimum Password Extension field. Next steps Ensure that the password length set for the Intuity Audix R5.1 server matches the corresponding setting for the Communication Manager Messaging R6.0 server. Administering the FTP server 1. Open a browser. 2. In the Address field, type the IP address of the INTUITY AUDIX R5.1 server. 3. Press Enter. 4. On the INTUITY AUDIX Multimedia Messaging System Web page, click Network Backup. 5. Click Administer FTP Server. 6. Enter information for the following fields: Remote Host Remote User Remote Password Remote Directory Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June
12 Backing up data on the INTUITY AUDIX R 5.1 server Remote port 7. Click Save to set up the FTP server. Backing up the INTUITY AUDIX R5.1 data 1. On the INTUITY AUDIX Multimedia Messaging System Web page, click Network Backup 2. Click Backup. 3. Except for the AUDIX Announcements data type, select all data types. Important: Ensure you do not backup announcement data. 4. Click Backup. Important: If you do not back up a data type, later in the migration process you need to manually restore that data type to the Communication Manager Messaging Federal R6.0 server. Downloading announcement sets for Communication Manager Messaging You need to manually install the announcement sets on the Communication Manager Messaging server. 1. Open a browser. 2. In the Address field, type 3. In the left navigation pane, click Downloads. 12 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
13 Downloading announcement sets for Communication Manager Messaging 4. Select the messaging product. 5. Download the required announcement sets. Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June
14 Backing up data on the INTUITY AUDIX R 5.1 server 14 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
15 Chapter 3: Installing Communication Manager Messaging R6.0 System Platform Installation for Communication Manager Messaging R6.0 Refer to the Installing and Configuring Communication Manager Release 6.0 book to install System Platform and to install the Communication Manager template. Communication Manager Messaging is installed as part of the installation of the Communication Manager template. Communication Manager Messaging solution template installation Prerequisite You need to install the license for Communication Manager and Communication Manager Messaging. Refer to the Implementing Avaya Aura Communication Manager Messaging book to install the Communication Manager Messaging solution template. Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June
16 Installing Communication Manager Messaging R Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
17 Chapter 4: Migrating backup data to the Communication Manager Messaging server Stopping Communication Manager Messaging 1. On the System Management Web interface, click Administration > Messaging. 2. In the Utilities field, click Stop Messaging. Downloading backup files from the INTUITY AUDIX R5.1 server 1. On the System Management Web interface, click Administration > Server (Maintenance). 2. In the Miscellaneous field, click Download files. 3. Select one of the following methods to download the backup files: File(s) to download from the machine I m using to connect to the server. File(s) to download from the LAN using URL. 4. Depending on the method you select, perform either of the following: Click Browse to download the messaging tar files. Enter the URL to download the messaging tar files and enter the host name and domain name of the proxy server. 5. Click Download. Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June
18 Migrating backup data to the Communication Manager Messaging server Important: The number of.tar files may be more than one. The number depends on the file set downloaded while backing up the files on the INTUITY AUDIX R5.1 server. 6. Repeat Step 4 if there are more than four backup files to download. Moving the backup files to a temporary folder on the messaging server 1. Open a PuTTy session. 2. Select SSH. 3. Enter IP address of the messaging server 4. Log in as craft. 5. Type /vs/bin/mv_backup_files to move the backup tar files from ~ftp/pub into a temporary folder on the messaging server. Restarting the messaging application 1. Under Utilities, click Stop Messaging. 2. After the application stops, click Start Messaging. 18 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
19 Checking the progress of migration Checking the progress of migration 1. In the telnet window, type cd /migrate/ia5.1/log. 2. Type tail f migration_log. The system displays a log indicating the progress of the database migration. When this log stops growing, and you see Removing temporary files, the next phase of the migration begins. 3. Type control-c to terminate the tail command. 4. Type tail f audixupg.out. The system displays the names and messages that get transcoded from CELP to G.711. After the transcoding is complete, the database upgrades to the current release. When this log stops growing and you see Update operation complete, the migration is complete and messaging starts automatically. 5. Type control-c to terminate the tail command. 6. Type tail f migration_log. When this log stops growing, and you see The migration has completed, migration is complete. 7. Type control-c to terminate the tail command. Restarting the system 1. Open a compatible Internet browser on your computer. Currently System Management Interface only supports Microsoft Internet Explorer 7.0 and Enter the IP address of the Communication Manager virtual machine. 3. On the System Management Interface Web page, select Administration. 4. Click Server (Maintenance). 5. In the navigation pane, click Server > Shutdown Server. The system displays the Shutdown This Server Web page. 6. Select Immediate Shutdown. Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June
20 Migrating backup data to the Communication Manager Messaging server 7. Select the Restart server after shutdown check box. 8. Click Shutdown. The Communication Manager virtual machine restarts. The server takes approximately 10 to 15 minutes to restart. Testing if migration is successful 1. Log in to the System Management Web interface. 2. Click Administration > Messaging. 3. In the Software Management field, select List Messaging Software. 4. Verify that the version of messaging is valid and it is the upgraded version. 5. Verify that the subscribers, announcement sets for subscriber(s), messages, names, and greetings created for the INTUITY AUDIX server have been migrated to the Communication Manager Messaging Federal server. 20 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
21 Index A Administering the FTP server...11 B Backing up the Intuity Audix R5.1 data...12 C Checking the progress of migration...19 Communication Manager Messaging solution template installation...15 D Determining the languages installed on the IA R5.1 server...6 Determining the release version of Intuity Audix...5 Downloading announcement sets...12 Downloading backup files from the IA R5.1 server F FTP server requirement...7 L legal notices...2 Log in to the Intuity Audix R5.1 system...9 M Moving backup files to a temporary folder on the messaging server...18 N notices, legal...2 O Overview...5 R Removing AMIS nodes on the Intuity Audix R5.1 system 7 Restarting the messaging application...18 Restarting the system...19 S Stopping Communication Manager Messaging...17 System Platform Installation for Communication Manager Messaging...15 T Testing if migration is successful...20 V Verifying Class of Service settings on the Intuity Audix Release 5.1 server...10 Verifying password length on the Intuity Audix Release 5.1 server and Communication Manager Messaging R6.0 server...11 Verifying system-level settings Intuity Audix Release 5.1 server...9 Verifying the number of subscribers on the Intuity Audix R5.1 system...6 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June
22 22 Migrating from Intuity Audix R5.1 to Avaya Aura Communication Manager Messaging R6.0 June 2010
Migrating from Intuity Audix R4.4 to Avaya Aura Communication Manager Messaging R6.0
Migrating from Intuity Audix R4.4 to Avaya Aura Communication Manager Messaging R6.0 Release 6.0 18-603646 June 2010 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made
More informationMigrating from Intuity Audix LX R 1.1 to Communication Manager Messaging R Stand-Alone
Migrating from Intuity Audix LX R 1.1 to Communication Manager Messaging R 4.0.2 Stand-Alone February 2009 Contents Migrating from IA LX R1.1 to CMM R4.0.2........................... 5 Overview...........................................
More informationAvaya Software Keycode Installation Guide
Avaya Software Keycode Installation Guide 2010 Avaya Inc. P0607323 04 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document
More informationAvaya CallPilot Mini Message Networking User Guide
Part No. P0989498 02.1 Avaya CallPilot Mini Message Networking User Guide 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document
More informationAvaya Message Networking 6.3 GA Release Notes
Avaya Message Networking 6.3 GA Release Notes July 07, 2014 Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing,
More informationAvaya Message Networking 6.3 Service Pack1 Patch1 Release Notes
Avaya Message Networking 6.3 Service Pack1 Patch1 Release Notes Sep20, 2018 Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the
More informationIP Office Intuity Mailbox Mode User Guide
Intuity Mailbox Mode User Guide 15-601130 EN-S Issue 12b - (03 October 2011) 2011 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document
More informationAvaya Meridian Integrated RAN Release 2.0 Telephone Set-Based Administration User Guide. Avaya Communication Server 1000 Release 7.
Avaya Meridian Integrated RAN Release 2.0 Telephone Set-Based Administration User Guide Avaya Communication Server 1000 Release 7.5 Document Status: Standard Document Number: P0888275 Document Version:
More informationTelset Administration
BCM Rls 6.0 Telset Administration Task Based Guide Copyright 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete
More informationAvaya 3100 Mobile Communicator - Web UI User Guide. Avaya 3100 Mobile Communicator Release 3.1
Avaya 3100 Mobile Communicator - Web UI User Guide Avaya 3100 Mobile Communicator Release 3.1 Document Status: Standard Document Number: NN42030-110 Document Version: 04.04 Date: July 2010 2009 2010 Avaya
More informationSystem-wide Call Appearance (SWCA) Features Card. Avaya Business Communications Manager Release 6.0
System-wide Call Appearance (SWCA) Features Card Avaya Business Communications Manager Release 6.0 Document Status: Standard Document Number: NN40010-101 Document Version: 04.02 Date: October 2010 2010
More informationAvaya Aura Contact Center Documentation Roadmap
Documentation Roadmap Release 6.2 NN44400-113 03.02 30 July 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete
More informationAvaya Converged Office 2007 User Guide Microsoft Office Communications Server 2007
Avaya Converged Office 2007 User Guide Microsoft Office Communications Server 2007 Avaya Communication Server 1000 Release 7.5 Document Status: Standard Document Version: 04.01 Document Number: NN43001-123
More informationIP Office 6.1 Embedded Voic Mailbox User Guide
Embedded Voicemail Mailbox User Guide 15-604067 Issue 08a - (18 August 2010) 2010 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document
More informationIP Office Release 7.0 IP Office Essential Edition - Quick Version Embedded Voic User Guide
IP Office Essential Edition - Quick Version Embedded Voicemail User Guide 15-604067 Issue 09a - (21 February 2011) 2011 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure
More informationImplementing Avaya Flare Experience for Windows
Implementing Avaya Flare Experience for Windows 18-604043 Issue 1 July 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document
More informationAvaya CallPilot Mini/150 Desktop Messaging Quick Reference Guide
Part No. P0990116 03.1 Avaya CallPilot Mini/150 Desktop Messaging Quick Reference Guide 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information
More informationAvaya CallPilot 5.0 Library Listing
Avaya CallPilot 5.0 Library Listing 5.0 NN44200-117, 01.04 December 2010 2010 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document
More informationAvaya Aura Call Center Elite Multichannel Documentation Roadmap
Multichannel Documentation Roadmap Release 6.4 Issue 2 April 2015 2015 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is
More informationIP Office. IP Office Mailbox Mode User Guide Issue 11b - (15 May 2010)
Mailbox Mode User Guide 15-601131 Issue 11b - (15 May 2010) 2010 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and
More informationWLAN Location Engine 2340 Using the Command Line Interface
WLAN Location Engine 2340 Using the Command Line Interface Avaya WLAN 2300 Release 6.0 Document Status: Standard Document Number: NN47250-505 Document Version: 01.02 2010 Avaya Inc. All Rights Reserved.
More informationAvaya Aura System Platform Overview
Avaya Aura System Platform Overview Release 6.0 June 2010 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete
More informationBCM50 Rls 6.0. Router IP Routing. Task Based Guide
BCM50 Rls 6.0 Router IP Routing Task Based Guide Copyright 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete
More informationAdministering Avaya Flare Communicator for ipad Devices and Windows
Administering Avaya Flare Communicator for ipad Devices and Windows 01.AF June 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in
More informationRelease Notes for Avaya Aura Appliance Virtualization Platform Release
Release Notes for Avaya Aura Appliance Virtualization Platform Release 7.0.0.0 Release Notes Issue 1.0, August 24, 2015 2015 Avaya Inc. All rights reserved. Notice While reasonable efforts have been made
More informationAvaya Aura Communication Manager Release 6.2 and Radvision SCOPIA Release 7.7 and 8.0 Interoperability Day 180 Solution Quick Setup
Avaya Aura Communication Manager Release 6.2 and Radvision SCOPIA Release 7.7 and 8.0 Interoperability Day 180 Solution Quick Setup Issue 1 January 2013 1 2 2013 Avaya Inc. All Rights Reserved. Notices
More informationIntegrated Management 5.2 Voice Announcement Manager stand-alone application Release Notes
Integrated Management 5.2 Voice Announcement Manager stand-alone application Release Notes Voice Announcement Manager stand-alone application February 2010 2009 Avaya Inc. All Rights Reserved. Notice While
More informationIP Office Platform. Using Voic Pro in Intuity Mode Issue 10a - (16 January 2015)
Using Voicemail Pro in Intuity Mode 15-601066 Issue 10a - (16 January 2015) 2015 AVAYA All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document
More informationAvaya Aura Contact Center Documentation Roadmap
Documentation Roadmap Release 6.3 NN44400-113 Issue 04.02 May 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is
More informationAvaya Aura Call Center Elite Documentation Roadmap
Avaya Aura Call Center Elite Documentation Roadmap May 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete
More informationAG/SR 2330 Installation Reference
SCS 4.0 AG/SR 2330 Installation Reference Task Based Guide Copyright 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document
More informationUsing Manage Alarm Tool
Using Manage Alarm Tool Release 1.0 Issue 1 April 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete and
More informationIP Office. Embedded Voic User Guide (IP Office Mode) Issue 12a (26 February 2013)
Embedded Voicemail User Guide (IP Office Mode) 15-604067 Issue 12a (26 February 2013) 2013 AVAYA All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this
More informationIP Office Release 9.0
Embedded Voicemail User Guide (IP Office Mode) 15-604067 Issue 13a - (13 February 2014) 2014 AVAYA All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in
More informationAvaya Branch Gateways 6.3 (build ) Release Notes
Avaya Branch Gateways 6.3 (build 33.13.0) Release Notes Issue 1 May 6, 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document
More informationAvaya Aura 6.2 Feature Pack 3
Avaya Aura 6.2 Feature Pack 3 WebLM 6.3.4 on VMware Release Notes Release 6.3.4 Issue: 1.2 October 2013 Copyright 2013 Avaya Inc. All rights reserved. Use pursuant to the terms of your signed agreement
More informationAdministering Avaya Flare Experience for Windows
Administering Avaya Flare Experience for Windows Release 1.1 18-604156 Issue 4 September 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
More informationIP Office Basic Edition
Norstar Mode - Embedded Voicemail User Guide (IP Office Mode) 15-604067 Issue 12f - (19 August 2013) 2013 AVAYA All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
More informationAvaya Client Applications Configurator User Guide
Avaya Client Applications Configurator User Guide Release 6.3 02-604198 Issue 02.01 February 2014 2014 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the
More informationBCM Rls 6.0 DHCP. Task Based Guide
BCM Rls 6.0 DHCP Task Based Guide Copyright 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate
More informationIP Office Essential Edition Quick Version Phone Based Administration
Quick Version Phone Based Administration - Issue 3b - (23 February 2011) 2011 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document
More informationAvaya IP Key Expansion Module (KEM) User Guide. Avaya Business Communications Manager Release 2.0
Avaya IP Key Expansion Module (KEM) User Guide Avaya Business Communications Manager Release 2.0 Document Status: Standard Document Number: NN40050-103 Document Version: 04.02 Date: October 2010 2010 Avaya
More informationAvaya Enterprise Policy Manager Configuration - Devices
Avaya Enterprise Policy Manager Configuration - Devices Avaya Enterprise Policy Manager 5.1.3 Document Status: Standard Document Number: NN48011-500 Document Version: 02.03 Date: June 2011 2011 Avaya Inc.
More informationIP Office 9.0 IP Office Server Edition Reference Configuration
IP Office 9.0 IP Office Server Edition Reference Configuration Release 9.0.3 15-604135 May 2014 2014 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
More informationNortel CallPilot Multimedia Messaging User Guide
Nortel CallPilot Multimedia Messaging User Guide 5.0 NN44200-106, 01.05 August 2010 2010 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in
More informationIntegrated Management 6.0 Site Administration Release Notes Service Pack 1
Integrated Management 6.0 Site Administration Release Notes Service Pack 1 Service Pack 1 Issue 1 August 2010 2010 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that
More informationUsing Avaya Flare Communicator for ipad Devices
Using Avaya Flare Communicator for ipad Devices Release 8.1 Issue 0.1 June 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this
More informationIP Office. TAPI Link Installation Issue 12a - (14 January 2013)
TAPI Link Installation 15-601034 Issue 12a - (14 January 2013) 2013 AVAYA All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete
More informationAvaya Agile Communication Environment Communicator Add-in User Guide
Avaya Agile Communication Environment Communicator Add-in User Guide Release 3.0 April 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
More informationAvaya one-x Communicator Centralized Administration Tool
Avaya one-x Communicator Centralized Administration Tool August 2010 2010 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document
More informationWLAN 233X Access Points and Microsoft DHCP Technical Brief. Wireless LAN 2300 Engineering
Wireless LAN 2300 Engineering WLAN 233X Access Points and Microsoft DHCP Technical Brief Avaya Data Solutions Document Date: Document Number: NN48500-551 Document Version: 2.1 2010 Avaya Inc. All Rights
More informationIP Office Platform. Avaya IP Office Platform Embedded Voic User Guide (Intuity Mode) Issue 15b - (22 January 2015)
Avaya Embedded Voicemail User Guide (Intuity Mode) 15-604067 Issue 15b - (22 January 2015) 2015 AVAYA All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
More informationUsing Avaya Aura Messaging
Using Avaya Aura Messaging Release 6.2 Issue 3 October 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete
More informationAvaya Callback Assist Considerations for Avaya Call Management System
Avaya Callback Assist Considerations for Avaya Call Management System Release 4.6.2.0 December 2017 2015-2017 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that
More informationAdministering Avaya Flare Experience for ipad Devices and Windows
Administering Avaya Flare Experience for ipad Devices and Windows 01.AF December 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
More informationUser Guide for Avaya Equinox Add-in for IBM Lotus Notes
User Guide for Avaya Equinox Add-in for IBM Lotus Notes Release 9.0 Issue 1 January 2017 2014-2017, Avaya, Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
More informationWLAN Release Notes. Release Notes for Avaya Wireless Orchestration System (WOS-E) Version Avaya Inc - External Distribution
WLAN 9100 Release Notes Release Notes for Avaya Wireless Orchestration System (WOS-E) Version 8.0.4-7401 Avaya Inc - External Distribution 1. Introduction Avaya WOS-E version 8.0.4-7401 is a feature release
More informationInstalling, Configuring, and Upgrading to Avaya Communication Manager Express
Installing, Configuring, and Upgrading to Avaya Communication Manager Express 03-602251 Issue 1.1 Release 5.1 October 2008 2008 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made
More informationUpgrading Intelligent Customer Routing
Upgrading Intelligent Customer Routing Release 7.0 Issue 1 December 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document
More informationBCM50 Rls 6.0. Router - IP Firewall. Task Based Guide
BCM50 Rls 6.0 Router - IP Firewall Task Based Guide Copyright 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete
More informationUsing Avaya Aura Messaging Web Access
Using Avaya Aura Messaging Web Access Release 6.3.1 Issue 4 July 2014 2014 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document
More informationAvaya Call Management System Documentation Roadmap
Documentation Roadmap Release 18 Issue 1 October 2015 2015, Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete and
More informationAvaya one-x Mobile Client for BlackBerry - Avaya one-x Client
Avaya one-x Mobile Client for BlackBerry - Avaya one-x Client Enablement Services and Extension to Cellular (EC500) converged client Release 6.1.2 SP1 Release Notes Issue 1.0 23 August 2012 2012 Avaya
More informationAvaya 1120E IP Deskphone User Guide. Avaya Business Communications Manager Release 6.0
Avaya 1120E IP Deskphone User Guide Avaya Business Communications Manager Release 6.0 Document Status: Standard Document Number: NN40050-104 Document Version: 04.02 Date: May 2010 2010 Avaya Inc. All Rights
More informationAvaya Aura Messaging Web Access Feature Description
Avaya Aura Messaging Web Access Feature Description Release 6.3.1 Issue 2 July 2014 2014 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in
More information> Port Mirror via SMLT Cluster Technical Configuration Guide. Ethernet Routing Switch 8600/8800. Engineering. Avaya Data Solutions
Ethernet Routing Switch 8600/8800 Engineering > Port Mirror via SMLT Cluster Technical Configuration Guide Avaya Data Solutions Document Date: Document Number: NN48500-630 Document Version: 1.0 2011 Avaya
More informationAvaya Branch Gateways (build ) Release Notes
Avaya Branch Gateways 6.3.6 (build 36.7.0) Release Notes Issue 1 June 02, 2014 2014 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document
More informationAvaya Aura Session Manager Release 6.1 Service Pack 7 Release Notes
Avaya Aura Session Manager Release 6.1 Service Pack 7 Release Notes Release 6.1 Service Pack 7 May 2012 Issue 1.0 Page 1 of 10 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were
More informationCall Pilot Auto-Attendant
BCM Rls 6.0 Call Pilot Auto-Attendant Task Based Guide Copyright 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is
More informationBST Doorphone Installation and Configuration Guide. Avaya Business Communications Manager
BST Doorphone Installation and Configuration Guide Avaya Business Communications Manager Document Status: Standard Document Number: NN40010-302 Document Version: 02.01 Date: May 2010 2010 Avaya Inc. All
More informationBCM Rls 6.0. ipview WallBoard. Task Based Guide
BCM Rls 6.0 ipview WallBoard Task Based Guide Copyright 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete
More informationRelease Date: Aug 17, 2012 Purpose: Software maintenance release to support the Secure Router product.
Secure Router 3120/ Secure Router 1000 Series Software Release ReadMe 1. Release Summary Release Date: Aug 17, 2012 Purpose: Software maintenance release to support the Secure Router product. 2. Notes
More informationInstalling and Upgrading Avaya Aura System Manager
Installing and Upgrading Avaya Aura System Manager Beta Release 5.2 November 2009 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document
More informationBM32 Button Module User Guide
BM3 Button Module User Guide 16-601450 Issue 1 April 007 007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate
More informationAvaya Aura Contact Center Documentation Roadmap
Avaya Aura Contact Center Documentation Roadmap Release 6.4 4400-113 Issue 05.02 December 2014 2014 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
More informationAvaya Aura Session Manager Release 6.1 Service Pack 1 Release Notes
Avaya Aura Session Manager Release 6.1 Service Pack 1 Release Notes Release 6.1 Service Pack 1 February 2011 Issue 1 2011 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made
More informationWLAN Release Notes. Release Notes for Avaya Wireless Orchestration System (WOS) Version Avaya Inc - External Distribution
WLAN 9100 Release Notes Release Notes for Avaya Wireless Orchestration System (WOS) Version 8.1.4-8076 Avaya Inc - External Distribution 1. Introduction WOS Enterprise 8.1.4-8076 is a feature release that
More informationIP Office Essential Edition IP Office Essential Edition - Norstar Version Phone Based Administration
- Norstar Version Phone Based Administration - Issue 3d - (31 May 2011) 2011 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is
More informationRelease Notes for Avaya Aura Communication Manager Messaging R VMware vappliance Software with SP5 (for CMM )
Release Notes for Avaya Aura Communication Manager Messaging R6.3.100 VMware vappliance Software with SP5 (for CMM 6.03.0.141.0) Release Notes Issue 1, 10-August-2015 2011-2015 Avaya Inc. All rights reserved.
More informationAvaya 3456 UC Client User Guide. Avaya Communication Server 1000 Release 7.5
Avaya Communication Server 1000 Release 7.5 Document Status: Standard Document Number: NN43080-100 Document Version: 02.01 Date: December 2010 2010 Avaya Inc. All Rights Reserved. Notices While reasonable
More informationIP Office Essential Edition PARTNER Mode M7100 Phone User Guide
PARTNER Mode M7100 Phone User Guide - Issue 3e - (22 May 2011) 2011 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete
More informationIntegrated Management - Network Management 6.0 Release Notes
Integrated Management - Network Management 6.0 Release Notes Issue 1 June 2010 2010 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document
More informationBCM Rls 6.0. Redundancy. Task Based Guide
BCM Rls 6.0 Redundancy Task Based Guide Copyright 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate
More informationAvaya Aura Session Manager Release 6.2 Service Pack 4 Release Notes
Avaya Aura Session Manager Release 6.2 Service Pack 4 Release Notes Page 1 of 11 Release 6.2 Service Pack 4 April 2013 Issue 1.0 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were
More informationNN Avaya Aura Contact Center Routine Maintenance
Avaya Aura Contact Center Routine Maintenance NN44400-514 Document status: Standard Document issue: 02.04 Document date: 26 November 2010 Product release: Release 6.0/6.1 Job function: Administration Type:
More informationIP Office Basic Edition Quick Mode T7100 Phone User Guide
Quick Mode T7100 Phone User Guide - Issue 4a - (03 October 2011) 2011 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete
More informationUpgrading to Avaya Aura Experience Portal 7.1
Upgrading to Avaya Aura Experience Portal 7.1 Release 7.1 Issue 1 May 2016 2012-2016, Avaya, Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this
More informationAdministering Avaya Control Manager for Avaya Agent for Desktop
Administering Avaya Control Manager for Avaya Agent for Desktop Release 1.6.2 Issue 1 October 2017 2015-2017 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that
More informationAuthentication File System (AFS) User Guide
Authentication File System (AFS) User Guide 03-601703 Issue 2 February 2007 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document
More informationAvaya Aura Call Center Elite Documentation Roadmap
Avaya Aura Call Center Elite Documentation Roadmap Release 7.1 Issue 1 May 2017 2014-2017, Avaya, Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
More informationAvaya Aura Offsite Agent User Guide
Avaya Aura Offsite Agent User Guide Release 6.2 NN44400-120 03.03 30 July 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this
More informationAvaya Agile Communication Environment Mobility Application for BlackBerry
Avaya Agile Communication Environment Mobility Application for BlackBerry Release 2.3.2 NN10850-028, 04.02 March 2011 2011 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made
More informationAvaya Aura Contact Center Routine Maintenance
Avaya Aura Contact Center Routine Maintenance Release 6.3 NN44400-514 Issue 04.02 May 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
More informationAvaya Agent for Desktop Release Notes
Avaya Agent for Desktop Release Notes Release 1.4.3 Issue 1.0 October 2016 2015-2016 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this
More informationIntegrated Management 5.2 Administration Tools Release Notes Service Pack 2
Integrated Management 5.2 Administration Tools Release Notes Service Pack 2 Service Pack 2 August 2009 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the
More informationAvaya one-x Mobile Site Survey for the Avaya Communication Manager Environment
Avaya one-x Mobile Site Survey for the Avaya Communication Manager Environment 18-602143 Issue 1 November 2007 Avaya one-x Mobile Site Survey for the Avaya Communication Manager Environment November 2007
More informationBCM Rls 6.0. InTouch. Task Based Guide
BCM Rls 6.0 InTouch Task Based Guide Copyright 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate
More informationVMware Getting Started Guide Avaya VPN Gateway
VMware Getting Started Guide Avaya VPN Gateway 8.0 NN46120-302, 01.06 March 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this
More informationAvaya Aura Session Manager Release 6.1 Release Notes
Avaya Aura Session Manager Release 6.1 Release Notes Release 6.1 December 2010 Issue 1 Page 1 of 11 2010 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information
More informationUsing Avaya Aura Messaging
Using Avaya Aura Messaging Release 6.3 Issue 3 March 2014 2014 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete
More information