Before You Begin: NOTE: Please read each step and all notes in these instructions carefully as not all steps include accompanying pictures.

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Denis Carroll
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This document will walk you through the process of migrating your existing mail, contacts, and calendar from WOU s Webmail system to the WOU Gmail system.

1 This document will walk you through the process of migrating your existing mail, contacts, and calendar from WOU s Webmail system to the WOU Gmail system. If you are not interested in migrating your mail, contacts, and calendar please go to Step C from the Before You Begin section. Once you are finished with this tutorial, visit and proceed to phase 3 for mobile device and desktop client configuration. NOTE: Please read each step and all notes in these instructions carefully as not all steps include accompanying pictures. Before You Begin: A. Complete Phase 1 a. Make sure that you have activated your WOU Gmail account by completing Phase 1 on B. Unsubscribe from Webmail calendars a. Log into WOU s webmail client at b. Open your calendar from the left menu pane c. For each of you subscribed calendars: i. Select the calendar by clicking on the name ii. Click on the delete button iii. Click Remove

C. Setting up your Gmail account a. Log into your Gmail account at http://gmail.mail.wou.edu b.

Click on Add another email address you own e. Enter your name and WOU email address and click Next Step f. Click Send Notification g.

2 C. Setting up your Gmail account a. Log into your Gmail account at b. Click on Settings in the upper right-hand corner of the screen c. Click on the Accounts tab d. Click on Add another address you own e. Enter your name and WOU address and click Next Step f. Click Send Notification g. Return to your inbox h. You should have an with the subject Western Oregon University Confirmation - Send Mail as username@wou.edu. If you do not see this , wait 2 minutes and refresh your inbox.

i. Open the email and click on the first full link in the

Click Make Default next to your @wou.edu email account l.

3 i. Open the and click on the first full link in the body j. Click on Settings and Accounts again k. Click Make Default next to account l. Click on the Labs tab m. In the Labs search field, enter the phrase Nested Labels

4 n. Click Enable and Save Changes

Migrate Mail, Contacts, and Calendar: 1. Connecting to a WOU Terminal Server From a PC a. Click Start > Run b. Enter mstsc into the text box that appears and click OK c.

5 Migrate Mail, Contacts, and Calendar: 1. Connecting to a WOU Terminal Server From a PC a. Click Start > Run b. Enter mstsc into the text box that appears and click OK c. In the Remote Desktop Connection window that opens, enter one of the following servers: ts1.wou.edu ts11.wou.edu ts12.wou.edu ts13.wou.edu d. Click Connect e. Log into the computer with your WOU pawprint credentials From a Mac a. Launch Remote Desktop Connection and connect to one of the following servers: ts1.wou.edu ts11.wou.edu ts12.wou.edu ts13.wou.edu NOTE: If you do not have Remote Desktop Connection installed you can download it from under Mac Users > Downloads b. Click Connect c. Log into the computer with your WOU pawprint credentials

6 2. Connect to VMware View Client a. Click Start > All Programs > VMware > VMware View Client b. Enter viewcon1.wou.edu into the Connection Server field c. Click Connect d. Click OK e. Enter your Pawprint Username and Password and click Login

f. Choose Gmail Migration Tool and click Connect If at any point during this tutorial you are disconnected, or choose to disconnect, from the VMware View Client, simply repeat step 2 to

7 f. Choose Gmail Migration Tool and click Connect If at any point during this tutorial you are disconnected, or choose to disconnect, from the VMware View Client, simply repeat step 2 to reconnect and pick up where you left off. NOTE: Do not log off of the VMware View Client until you have completed the tutorial or you will lose your progress and will have to restart the tutorial.

8 3. Account Preparation a. Run the Step 1 icon on the desktop b. Click Next c. Enter your Full Name, address (user@wou.edu), pawprint Username and Password. d. Click Next e. Click Exit

9 NOTE: This setup of Outlook is only for the purpose of migrating your mail, calendar, and contacts to Gmail. If you wish to actually use Outlook for your mail client there are instructions in Phase 3 at f. Run the Step 2 icon on the desktop g. Click Okay h. Click each of your mail folders and subfolders and wait for them to synchronize NOTE: If a folder does not have more than 100 s in it, you will not see the Synchronizing progress bar. NOTE: Mail contained in any folders you do not synchronize will not be migrated to Gmail. i. Exit Microsoft Outlook

4. Account Migration a. Run the Step 3 icon from your desktop. b. Click Run c. Click Next d. Enter your username followed by @mail.

10 4. Account Migration a. Run the Step 3 icon from your desktop. b. Click Run c. Click Next d. Enter your username followed into the address box (e.g. bsmith@mail.wou.edu) e. Enter your pawprint password in the Password field and click Next

You are free to minimize the view client window or to disconnect from the VMware View Client, however DO NOT log off of the VMware View

11 f. Click Next g. If you want to transfer your Deleted Items, check the box next to this option. h. Click Migrate. The process moves approximately s per hour. You are free to minimize the view client window or to disconnect from the VMware View Client, however DO NOT log off of the VMware View Client. NOTE: There may be a few failures reported during this process. This is expected because of differences between the mail systems. If the migration stops with an error message, you can restart step 5 from this tutorial. i. Click Close when complete.

12 5. Launch the WOU Gmail icon from your desktop a. Log in using your pawprint Username and Password

13 b. Launch the WOU Webmail icon on the desktop c. Log into webmail with your pawprint Username and Password d. Make sure that all mail in your webmail account also exists in your Gmail account NOTE: If you need assistance please call (503) to schedule an appointment with a technician.

14 6. Click START > Log Off Your migration is now complete and you re ready to begin using Gmail. Please return to and proceed with Phase 3 to setup mobile devices and/or desktop clients.

Getting Started with Outlook Web App (OWA)

Getting Started with Outlook Web App (OWA) Office 365 User Guide When first accessing your new Office 365 account, or if you are having any issues with your regular email client, use the below directions