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1 Fresa Technologies Neutral IT Solution Provider Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Fresa Technologies products remains at the sole discretion of Fresa Technologies.

2 FRESA MAIL Document for Mail Configuration in Local Client

3 Table of Content Overview Thunderbird client configuration Zimbra Access mail through web browser Password change Outlook client configuration IPhone Mail Client Configuration IPhone (ios 7 and Newer) Mail Client Configuration IPhone 3G/GS OR The IPod Touch (ios 6 and Older) Note: Thunderbird is an open source client. Outlook is a licensed client so if you want to configure outlook in your system you must need to buy Microsoft office licensed version.

4 Overview This article gives basic settings to use with IMAP and POP clients. When you need to configure on any mail client, you'll need to know specific information in order create the account. This information includes which protocol you intend to use to connect, incoming/outgoing ports and server names, and if you want to enable secure connections. This article walks you through your options to configure the account however you like.

5 Mail Client Configuration - Thunderbird Thunderbird This Document will help you set up the Mozilla Thunderbird client to work with your account. Requirements Before start Configuration, Please be sure you have these handy Your domain name: mail.fresamail.com Your address: demo@fresatechnologies.com Your password. Now, please follow below steps to setup. Download Thunderbird Download and install Thunderbird software using the below link, After Downloaded the Thunderbird applications in your local computer, please double click the Thunderbird setup.exe file then the installation will be get started. To start mail setup Once completed the installation then the mail account setup will automatically start and shows the following screen

existing email tab then you will get the

6 Mail Client Configuration - Thunderbird Please click the Skip this and use my existing tab then you will get the following below Mail account setup Screen,

Mail Client Configuration - Thunderbird Mail Account Setup Please type your name as shown to others in Your name Column, Example: Demo Type your exact Email address in the Email address column,

7 Mail Client Configuration - Thunderbird Mail Account Setup Please type your name as shown to others in Your name Column, Example: Demo Type your exact address in the address column, Example: demo@fresatechnologies.com And also type your password in password column. Entered all the above details then the continue button will be enabled as shown below. Please click the Continue button, once click the continue button the setup will automatically start to find the necessary incoming (IMAP, POP3) and outgoing (SMTP) servers details. The Provider looking up process shown below.

8 Mail Client Configuration - Thunderbird Server Setup Once complete the configuration looking up, you can get the screen shown as below. While we do initial setup by default the Thunderbird will automatically select IMAP protocol for incoming mail setup, we have to change from IMAP to POP3.

Mail Client Configuration - Thunderbird Once changed your Incoming protocol as POP3 and also change the following details with given below parameters Server Hostname Port SSL Authentication POP3 mail.

9 Mail Client Configuration - Thunderbird Once changed your Incoming protocol as POP3 and also change the following details with given below parameters Server Hostname Port SSL Authentication POP3 mail.fresamail.com 110 None Normal password SMTP mail.fresamail.com 25 None Normal password The username has to be full id Example : demo@fresatechnologies.com Please click the Done button and when you click the done button you will get the below.

10 Mail Client Configuration - Thunderbird Now successfully complete the Thunderbird mail client setup. Then we have to schedule send and receive time, By default the thunderbird Scheduled on automatic send/receive will be every 10min this has to be changed by below steps. Please click the Tools menu and select the Account Settings and then select Server Settings. Once click the Server Settings you will get the below screen, from the below screen please change Check for new message every 1 min.

11 Schedule Send and Receive Timing - Thunderbird And also change Leave message on server, for most as 60 days. Then click Ok. Congratulation to successfully complete the Thunderbird mail client setup.

12 Access Mail through Web Browser - Zimbra Access mail through web browser This will help you Login mail on web browser. And change your account password. Requirements Before start, Please be sure you have these handy Your address: demo@fresatechnologies.com Your password. Now, follow below steps to setup, Step I Enter your URL to access the mail on web which has been given by the support team. Example: mail.fresamail.com If you have any difficulties in getting your URL are facing problem to login the URL please contact our support@fresatechnologies.com we will do the needful. Step II When you enter your given web access link you will get the following link Shown below,

13 Access Mail through Web Browser - Zimbra From the above screen please provide your given User name password, the user name has to be your mail id Example: demo@fresatechnologies.com

Mail Password Change - Zimbra Once given your email id as user name and password, please click the Sign In button then you will get your mail access web page shown below.

14 Mail Password Change - Zimbra Once given your id as user name and password, please click the Sign In button then you will get your mail access web page shown below. Step III Once logged in to your web access mail service you have to change your default password given by your support, for changing your login password you have to click the Preference tab when you click the preference tab you will get the below screen.

15 Mail Password Change - Zimbra Step IV From the above screen please click the Change Password button then the password changing option screen will get open in next tab as shown below,

Confirm: Confirm again the new password which you have given. Then press Change password button.

16 Mail Password Change - Zimbra Step V From the above screen please give the following credential Old password: Please give your old password which has been given by your Support. New password: Please give your new password wish to keep as your password. Confirm: Confirm again the new password which you have given. Then press Change password button. Then you will get the below password changed message screen pop up, please close the change password tab and you can navigate your mail access page. Now your password has been changed. You may now close the window.

17 Mail Client Configuration - Outlook Outlook: To configure the on Outlook This Document will help you set up the Outlook client to work with your account. Requirements: Before start Configuration, Please be sure you have these handy, Your domain name: mail.fresamail.com Your address: demo@fresatechnologies.com Your password. Now, please follow below steps to setup; Install your Microsoft office with outlook and follow the below steps to configure your Outlook mail client. After installed the Microsoft office please click the Programs from the start button and you can find the Microsoft office outlook Please double click the Microsoft office outlook 2013 application short cut shown above, you will get the following screen outlook 2013 configuration startup screen Illustrated below.

18 Mail Client Configuration - Outlook Once you got the above screen please click the Next button then we will get the following screen.

19 Add Account - Outlook From the above screen please click Next which the option selected with Yes then we can get the following below screen. From the below Auto Account Setup Screen Please tick the option, Manual set or additional server types then press Next. Once you click the next button we can get the below screen. From the below screen we have to select POP or IMAP option then press Next.

20 Add Account - Outlook Then the setup will take in to the below screen.

21 User and Server Information - Outlook Once you get the above screen you have to fill the User information, Your Name: The name you can type which shown to other Example: Demo Address: you have to type your valid address Example: demo@fresatechnologies.com Once completed the user information we have to give the server information, Account type Account Type has to be POP3 that can be selected from the list of values Which there is only two values IMAP & POP3. Incoming Mail Server (POP3) Incoming mail server the details will be given by our support team once you have received the details from the support you have to type the given server details in the incoming server column. Example: mail.fresamail.com Outgoing mail server (SMTP) Outgoing mail server (SMTP) the details which has given by the support team. Example: mail.fresamail.com Once completed the Server information then click the More Settings button which has been shown below. Then give the details and change the settings as follow the given steps,

22 Internet Settings - Outlook

Test Account Settings - Outlook Once finished Internet E-Mail

Once clicked the Next button, automatically run the test account

23 Test Account Settings - Outlook Once finished Internet settings, then click Ok and then Next. Once clicked the Next button, automatically run the test account settings because we already selected Automatically test account settings when Next is clicked.

24 Mail Client Configuration - Outlook Now we have to see the account settings box, is there noted Congratulations! All tests completed successfully, click close to continue. When your action is failed, you have entered wrong information s, then go and check all details again. Now click Close button, then you will get below screen. Congratulation you have successfully created your Outlook client account. Click Finish, you will enter your account in outlook.

Set Your New Account as Default - Outlook Set default your new account We have created a new account means if you have an account already then now you are create an account so we want to do set this

25 Set Your New Account as Default - Outlook Set default your new account We have created a new account means if you have an account already then now you are create an account so we want to do set this new account as default. We have to consider few parameters which has been shown below. Now To go account setting for set your account as default, Please click on File -> Account Setting, Click Data Files, select your profile ( for ex: Demo), and click Set as Default. Follow the given steps as per below given the screen shots,

26 Set Your New Account as Default - Outlook Now, you can show your profile is in default,

27 Set Your New Account as Default - Outlook Click close. Then we have to schedule send and receive time, By default the outlook Scheduled on automatic send/receive will be every 30 min this has to be changed by below settings changes. Please click the File menu again and select the Options. Once click the options you will get the below screen from the below screen please click Advanced, from that click the Send/Receive button. Please follow the given steps,

28 Schedule Send and Receive Timing - Outlook

29 Schedule Send and Receive Timing - Outlook

Schedule Send and Receive Timing - Outlook When click Send/Receive button you will get the following screen from the below screen by default Schedule an

30 Schedule Send and Receive Timing - Outlook When click Send/Receive button you will get the following screen from the below screen by default Schedule an automatic send/receive every 30 minutes, make it as 1 min. Click Close, and then Ok. Congratulation to successfully complete the Outlook mail client setup.

31 Mail Client Configuration IPhone Mail Client Configuration IPhone (ios 7 and Newer) Following steps will help you set up the IPhone client to work with your account. Requirements Before start Configuration, Please be sure you have these handy Your domain name: mail.fresamail.com Your address. Your password. To start mail setup Now, follow below steps to setup; From the Home screen, choose Settings. Next, tap Mail, In the Accounts section, tap Add Account. Choose your account type. For setting up to work with your Media Temple service, choose other.

32 Mail Client Configuration IPhone (ios 7 and Newer)

33 Add Account IPhone (ios 7 and Newer) Select Add Mail Account under the Mail section

34 Add New Account IPhone (ios 7 and Newer) Enter your account information. Your name Your id Your password Your id Click Next, to the next screen, enter your account details.

User and Server Information IPhone (ios 7 and Your email id Your email password Your email id Your email password Incoming Mail Server Host Name: mail.fresamail.

35 User and Server Information IPhone (ios 7 and Your id Your password Your id Your password Incoming Mail Server Host Name: mail.fresamail.com User Name: Your id Password: Your password Outgoing Mail Server (SMTP) Host Name: mail.fresamail.com User Name: Your id Password: Your password

36 Mail Client Configuration IPhone (ios 7 and Newer) Account Type has to be POP3 that can be selected from the list of values. Which there is only two values IMAP & POP3. Once the configuration is added, tap next to continue. Choose what information you want to sync with your phone and tap Save to save the entered information. Your iphone will then verify your account information. Upon successful completion, you will be taken back to the Mail screen. Your account will now be listed in the Accounts section.

you're setting up on the iphone or the ipod Touch, tap Mail.

37 Mail Client Configuration IPhone (ios 6 and Older) Mail Client Configuration IPhone 3G/GS OR the IPod Touch (ios 6 and Older) If this is the first account you're setting up on the iphone or the ipod Touch, tap Mail. Otherwise, from the Home screen choose Settings > Mail, Contacts, Calendars > Accounts and choose Add Account.

Add Account IPhone (ios 6 and Older) Choose your email account type.

38 Add Account IPhone (ios 6 and Older) Choose your account type. For setting up to work with your Media Temple service, choose other.

39 Add Account IPhone (ios 6 and Older) Select Add Mail Account under the Mail section and enter account information. Then, fill in your name and address on the below. Then click Save.

Add New Account IPhone (ios 6 and Older) Your name Your email id Your email password Your email id Incoming Mail Server Host Name: mail.fresamail.

40 Add New Account IPhone (ios 6 and Older) Your name Your id Your password Your id Incoming Mail Server Host Name: mail.fresamail.com User Name: Your id Password: Your password Outgoing Mail Server (SMTP) Host Name : mail.fresamail.com User Name: Your id Password: Your password Account type

User And Server Information IPhone (ios 6 and Account Type has to be POP3 that can be selected from the list of values Which there is only two values IMAP & POP3.

41 User And Server Information IPhone (ios 6 and Account Type has to be POP3 that can be selected from the list of values Which there is only two values IMAP & POP3. Tap Save to save the entered information. Your iphone will then verify your account information. Your id Your password Upon successful completion, you will be taken back to the Mail Settings screen Please keep in touch with support@fresatechnologies.com for more clarification. We are happy to assist you with your own devices/platforms.

42 Contacts Fresa Technologies FZE SM Office, E H Ajman Free Zone United Arab Emirates Mobile: Fresa Technologies Pvt Ltd 473A - Sai Shahi, Kamakotti Nagar Pallikaranai, Chennai Tamil Nadu, India Mobile: Our Products Fresa Xpress Fresa Gold Fresa Lite Fresa Web Fresa Mail Shipsoft

FAQ 106 How do I access and set up client applications? There are two ways to access a mailbox for sending and receiving messages:

FAQ 106 How do I access and set up client applications? There are two ways to access a mailbox for sending and receiving messages: FAQ 106 How do I access email and set up email client applications? Page 1 Access your webmail Outlook 2016 Setup Access from Mozilla Thunderbird Access from Apple Mail Access from iphone Access from Android