Traveling Setup Apple Mail
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1 Traveling Setup Apple Mail Table Of Contents 1 : Traveling Questions (and answers) 2 : server settings 2 : Configuring your client (Apple Mail) 3 : Reporting Problems Version 1.0 : 12/13/2010 Information Services & Technology
2 1 : Traveling Questions (and answers) What is Traveling ? Use of client software (Outlook, Apple Mail, Thunderbird, a Mobile Device, etc) both on and off campus. Instead of using a web browser, it uses IMAPS (IMAP over SSL) and SMTPS (SMTP over SSL). What is Secure IMAP? IMAPS is IMAP (Internet Mail Access Protocol) that is encrypted by SSL. This is abbreviated as IMAPS. IMAP always requires authentication. What is Secure SMTP? SMTP (mail transfer protocol) that is encrypted by SSL. This is abbreviated as SMTPS. Some SMTPS servers additionally require authentication (ours does). Why would I need it? If you use a mail client like Outlook, Apple Mail, or a mobile device, this allows you to configure a SMTP server to process your outgoing that will work anywhere, even if you are not on CSU's network. This prevents you from needing to change your settings when you change locations. How does it work? When you connect to the outgoing mail server, your device negotiates an encrypted data channel with SSL (similar to secure web browsing). Inside that encrypted channel, you authenticate with your CSU username and password. The server then permits you to send mail. Once configured, this happens silently in the background. Will it work anywhere? Probably. While most Internet Service Providers (ISPs) restrict access to the standard SMTP port (tcp port 25), the SMTP over SSL port is usually not blocked. This is TCP port 465. Think of something we forgot to put here? Let us know!.. security@csuohio.edu with questions.
3 2 : Server Settings (how to find them) Step 1 Logon to CampusNet at : Click on the tab. Take note of your Campus Webmail Server Name. In this example (yours may be different), it is : fseml1a.csuohio.edu. Therefore : Inbound Settings Server type : IMAP Hostname : fseml1a.csuohio.edu Security : Requires SSL Port : 993 Username : 7 digit ID# Password : CampusPass Step 2 All clients will use the same outbound settings. Outbound Settings Hostname : smtps.csuohio.edu Security : Requires SSL Port : 465 Authentication : Required Username : 7 digit ID# Password : CampusPass
4 3 : Configuring your client (Apple Mail) Step 1 Open Apple Mail. If you are presented with the wizzard shown in step 3, you may skip to step 3. If you already have an account configured, continue as shown. Select Preferences from the Mail tools menu. Step 2 Select the Accounts menu. Click the + button under accounts (at the bottom left) to start the new account wizzard.
5 Step 3 The wizzard will start. In the box Full Name, enter your name as you wish it to display on sent messages. Typically this is Firstname Lastname. In the box Address, enter address. In the box Password enter your CampusPASS. Click Continue. Step 4 Ignore this error. Click Connect.
6 Step 5 Select IMAP for account type. In the Description box, enter a name for this group of settings. CSU is a reasonable choice. In the box Incoming Mail Server, enter the server name found on your CampusNET mail tab. In the box User Name enter your 7 digit CSU ID number. In the box Password enter your CampusPASS. Click Continue. Step 6 In the Description box, enter a name for this group of settings. CSU is a reasonable choice. In the box Outgoing Mail Server, enter smtps.csuohio.edu. Check the box Use only this server. Check the box Use Authentication In the box User Name enter your 7 digit CSU ID number. In the box Password enter your CampusPASS. Click Continue.
7 Step 7 Review the Account Summary. Check the box Take account online Click Create. Done Note: the first time you access your account it will take extra time Setup is complete. You should now be able to synchronize the message headers. How long this takes depends on the size of your inbox and the speed of your Internet to send/receive from anywhere. connection.
8 4 : Reporting Errors Sometimes things just never work quite like the instructions say they do.. it's okay, we're here to help. The IS&T helpdesk can resolve many problems (passwords, etc.) over the phone by calling (216) , however gathering additional information about exactly what's broken is helpful. The best way to show us what's not working is to take a screen shot of the error message you're getting, or where you're getting stuck during the installation, configuration, or use of the VPN client. To do this, use the key combination : Apple + Shift + 3 After doing the above, a screen capture will be automatically saved to your Desktop. The file will be named Screenshot (date).png where date is the current date/time. us the picture of what's broken at : security@csuohio.edu. Please do your best to describe the circumstances surrounding the error.
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