Softinn System Manual Guide

Transcription

1 Softinn System Manual Guide Softinn Solutions Sdn. Bhd. 19A-2, Jalan Bukit Beruang Utama 2, Taman Bukit Beruang Utama, Melaka, Malaysia

2 Table of Contents How to Log Into our Softinn Extranet System... 2 How to Set / Reset Password... 4 How to Add New Room Type... 6 How to Edit Your Rack Rates/Price... 8 How to Add Users How to Manage Your Calendar How to Update Number of Available Room How to Change the Room Rate within a Date Range Help Document Version P a g e

3 How to Log Into our Softinn Extranet System 1. To login into Softinn Extranet, go to and key in your Username and Password. You may also use either Google, Yahoo, Hotmail, Windows Live or LinkedIn to login. 2. If you have none of these accounts available, you may click on the Create an account It will direct you to our Softinn official website, where you will be seeing Softinn application form & agreement as shown below. Document Version P a g e

4 3. You may proceed to fill in the form with all the details required and submit the application. 4. You will receive feedback from us once your application completed by our back-end process team. NOTE: If it is your first time login, please enter your username (your address), then click on Forgot password. This will enable you to set your own password. Turn to next page to see How to Set / Reset Password from Softinn Extranet. Document Version P a g e

5 How to Set / Reset Password 1. When you forgot your password or it is your first time login, Softinn Extranet allows you to reset your password by few easy steps. Click Forgot Password button on Sign In Page. 2. Fill in your address in the pop up window. 3. You will see the successful message saying that has been sent to the address you key in. Document Version P a g e

6 4. Go your inbox, reset password will look like this, click the here character. 5. You shall see following screen for reset password. Key in your password which include at least one upper case letter, one lower case letter, one number and also minimum 8 character length. 6. You will see the successful message appear on login screen and try to login with your new password. Document Version P a g e

7 How to Add New Room Type 1. You have to log into our Extranet ( using either one of the sign in method as mentioned in Page You will be directed to our Extranet official front page showing Dashboard. 3. Choose the MORE and then ROOM tab 4. Click on the Add New Room tab to continue. Document Version P a g e

8 5. The system will pop up a form for you to add your new room type. Example: Room Name: Type of room (Eg: Deluxe/Standard/Superior) Guest Number Max: Maximum number of guest Built Unit: Number of unit/room built in Default Allotment: Number of unit/room that you grant us the authority to sell Description: (Eg: Type of bed, no. of room, facilities and so on) 6. Once all the required data been entered, please proceed to click on the Save changes to ensure all your entries been successfully saved and for your acknowledgement the system will indicate it has saved your data with a pop up on your computer screen. Document Version P a g e

9 How to Edit Your Rack Rates/Price 1. Log into our Softinn Extranet System ( you will be taken to our main page of Dashboard. 2. Choose the MORE and then PRICE tab. Document Version P a g e

10 3. You will be directed to Price page. Choose the room type that you wish to edit. The Set Default Price table at the top of the page showing default room rates which include Peak (Friday, Saturday), Off-peak (Sunday-Thursday) and Public Holiday (Based on country). The table below it shows the rate for specific date. Go to the end of the row & click the Green Icon under action column for the system to allow you to make the necessary amendments. 4. The system will pop up a form for you to do the amendments. Key in the new rate of the room. Once the new rate or price edited, please proceed to click the Save changes button for your changes to be successfully saved. Document Version P a g e

11 How to Add Users 1. Log into our Softinn Extranet System ( You will be taken to our main page of Dashboard. 2. Choose the MORE and then USERS tab. 3. Click on the Add User Access tab. Document Version P a g e

12 4. The system will automatically pop up a form. Enter a valid address and click on the Roles drop down box. Next, select the Lodge Owner option. Then proceed to click on Save changes button. An will be sent to the person you invited. Lodge Owner can manage the calendar and able to receive s whenever there is new booking come in. Document Version P a g e

13 How to Manage Your Calendar 1. Log into our Softinn Extranet System. ( You will be taken to our main page of Dashboard 2. Choose CALENDAR option 3. You will be taken to Calendar Page. Document Version P a g e

14 4. Green Dots on the calendar indicating public holiday. Click on the date in calendar that you wish to block. Blocked date will turn to red colour. 5. Click again on the red colour date to unblock the date by key in the unit of room available. For example: Before After Document Version P a g e

15 How to Update Number of Available Room 1. Log into our Softinn Extranet System. ( You will be taken to our main page of Dashboard 2. Click on CALENDAR on top of the page. 3. It will lead you to Calendar page. At the table below your calendar, choose the date that you wish to update the number of available room by clicking on the Green Icon. Document Version P a g e

16 4. The system will pop up a form for you to key in the details. After you key in the Unit and Rate, remember to click on Save changes. Document Version P a g e

17 How to Change the Room Rate within a Date Range 1. Log into our Softinn Extranet System. ( You will be taken to our main page of Dashboard. 2. Click on SETUP on top of the page. 3. Choose Price. 4. It will lead you to the following page. Choose I want to change room rates. Document Version P a g e

18 5. Next, choose I want to change room rate from Date 1 to Date 2 6. Key in the required information (Room Type, Date Range, Room Rate) then click on Save changes. Document Version P a g e

19 Help Please feel free to contact us if you need any further information. Phone: Website: Document Version P a g e