Get Prepared app How-to guide

Transcription

1 Page 1 of 11 Get Prepared app How-to guide In partnership with

2 Page 2 of 11 Table of Contents Installing the app... 3 To install the app:... 3 Setting up the app... 3 Where do you live?... 4 To enter your street address... 4 A little bit more about you... 4 To enter your name and address... 4 Do you need to consider anyone else in an emergency?... 5 To select your loved ones... 5 Your Key To select your Key To send a message to your Key Using the app... 6 Home screen... 6 Key To add a Key 3 contact... 7 To remove a Key 3 contact... 7 To send a group message to your Key To message, call, video call or a Key 3 contact... 8 My List... 8 To choose your style... 8 Making notes about a task... 8 Marking a task as complete... 9 Marking a task as not-applicable... 9 Setting reminders for a task... 9 Viewing a checklist for a task Share your plan as a PDF More - About this app Providing feedback... 11

3 Page 3 of 11 Installing the app The app is currently available for any iphone, ipad and ipod touch compatible with ios 10.0 or later. To upgrade to the latest version of ios, please see Apple s support site. To install the app: 1. Make sure your iphone, ipad or ipod touch is connected to the internet 2. Open the App Store app on your iphone, ipad or ipod touch 3. Open the Search tab 4. Search for Get Prepared 5. Ensure that this is the app you see and tap GET 6. You may need to either enter your App Store username and password, or use TouchID to allow the app to be installed on your device 7. Once the download is complete, tap OPEN to launch the app Setting up the app The first time you launch the app, you will taken through a couple of screens that explain the main features of the app. These features are: Prepare for emergencies, keeping in mind the people you care about and the things that matter to you Connect with your key three contacts so you have support when you need it

4 Page 4 of 11 Start with tailored, practical actions to protect what matters most Check on your progress and share your plan so your loved ones are prepared too Once you have stepped through these introductory screens, you will be asked to enter your address on the Where do you live? screen. Where do you live? This screen provides the opportunity to input your street address, which allows for the app to set an image of your home (from Google Streetview) as a constant visual feature for you i n the app. This step is optional, and your address information is kept private and is only stored on your phone. If you wish to skip this step, tap Skip at the bottom-right of the screen. To enter your street address 1. Tap the white Enter Address box 2. Start by typing your exact street address, including street number and name 3. You should begin seeing search suggestions as you type. Keep typing until you see your address appear 4. When you see your street address, tap on it 5. Tap the red START button 6. An image of your street, and hopefully your house itself, should appear and will now become a constant reminder of the place you care about - if the location doesn t appear correctly, you may need to tap the BACK button and try again A little bit more about you This screen provides the opportunity to input your name and . This helps us personalise your experience while using the app, and also allows us to communicate tips and helpful information to your address. We promise you won t receive many s, and the ones you do will be tailored to how you re using the app. Again, this step is optional. If you wish to skip this step, tap the red GO button before entering your in formation. You can also choose to read the Red Cross privacy statement by tapping View our privacy statement. To enter your name and address 1. Tap the white Name box 2. You can choose to enter just your first name, or your full name if you like 3. Tap the white box

5 Page 5 of Enter your full address where you d like to receive help and advice 5. Tap the red GO button Do you need to consider anyone else in an emergency? Along with a visual reminder of the place you care about (your home), we also provide visual reminders of your loved ones as you use the app. On this scre en, you can select any of the loved ones you need to consider in an emergency: your partner, children, friends, neighbours, pets and/or livestock. To select your loved ones 1. Just tap on any of the boxes that are right for you - you will see a filled-in tick on each box you select 2. Tap NEXT when finished 3. You will see a screen displaying who you ve selected - you can toggle these by tapping on any of the icons Tap the NEXT button to proceed to Your Key 3. Your Key 3 Your friends, family and neighbours will provide most of the support you need in an emergency. The app allows you to nominate contacts from your device s address book for the following: Emotional support - someone to talk to when things get hard Nearby help - someone nearby who is likely to help in an emergency Lend a hand - someone who you can call on to give you a helping hand when you need To select your Key 3 1. Tap NEXT on the Your Key 3 screen 2. Locate the type of support you want to nominate a contact for, and tap the corresponding button 3. You may need to give the app permission to access your address book - if you see an alert, tap OK to provide the app access 4. Either scroll your list until you find the contact you want, or tap Search and type the name of the contact you are looking for 5. When you find the contact you want, tap on the contact and you will see a icon appear 6. You can add additional contacts for this category of your Key 3 if you need, just repeat steps 4 and 5

6 Page 6 of Tap Done when complete 8. Repeat steps 2-7 for the other categories of your Key 3 The app will then give you the option to send a group text to your support contacts to let them know you may rely on them for support in an emergency. To send a message to your Key 3 1. Tap the NEXT button after nominating your support contacts 2. You will see an alert asking you to Let your Key 3 know - tap Ok, let s do it 3. You will see a new message screen appear, with your Key 3 contacts listed at the top, and a pre-written text message written at the bottom - you can edit the recipients or the message here if you need Note that Key 3 contacts without a mobile number listed as their primary number will not display here 4. When you re ready to send, tap the button Using the app Once you ve stepped through the app set-up screens (including Key 3), you re already 20% of the way through your preparedness progress. Home screen Your home screen is the first screen you see once you ve set-up the app. It shows you: Your home address with the image of your house Your progress so far Your loved ones Instructions on what to do next On this screen, you can edit the loved ones you are considering in your emergency planning by tapping on the icon to toggle it on or off. The first time you see this screen, there will be a pulsating white dot directing you to the My List screen, where you can complete the remaining 80% of tasks in the app. Key 3 You can access the Key 3 screen at any time to edit your support contacts, send a group message, or contact an individual contact directly.

7 Page 7 of 11 To add a Key 3 contact 1. Tap the Key 3 button in the bottom tab bar 2. Locate the type of support you want to nominate a contact for, and tap the corresponding button 3. You may need to give the app permission to access your address book - if you see an alert, tap OK to provide the app access 4. Either scroll your list until you find the contact you want, or tap Search and type the name of the contact you are looking for 5. When you find the contact you want, tap on the contact and you will see a icon appear 6. You can add additional contacts for this category of your Key 3 if you need, just repeat steps 4 and 5 7. Tap Done when complete 8. Repeat steps 2-7 for the other categories of your Key 3 To remove a Key 3 contact 1. Tap the Key 3 button in the bottom tab bar 2. Locate the contact you wish to remove 3. Swipe from right to left across the task with one finger and a red Delete button will appear 4. Tap the Delete button To send a group message to your Key 3 1. Tap the Key 3 button in the bottom tab bar 2. Tap the button at the top-right of the screen 3. You will see a new message screen appear, with your Key 3 contacts listed at the top, and a pre-written text message written at the bottom - you can edit the recipients or the message here if you need Note that Key 3 contacts without a mobile number listed as their primary number will not display here 4. When you re ready to send, tap the button

8 Page 8 of 11 To message, call, video call or a Key 3 contact 1. Tap the Key 3 button in the bottom tab bar 2. Locate the contact you want to get in touch with and tap on their name 3. You will see the contact details appear, allowing you to send a message, make a phone call, or even video call or the contact if you have the right details for them My List Based on the Red Cross RediPlan, we've included some of the important steps people can take to get ready for emergencies. We start by recommending the actions best suited to your personality style, and you can take it from there! To choose your style 1. Take a moment to think about what sort of style you most identify with: Socialite - you're the life of the party Sentimentalist - you're all abo ut the memories and moments Survivalist - you're a quick-thinking problem solver Organiser - you rarely lose things and you're always on time Researcher - you're the first to the news and you read the fine print N/A - none of these apply to you 2. Tap the icon that best represents you 3. Tap the Next button at the top-right of the screen, or choose to skip this by tapping Skip at the top-left of the screen 4. You will then see a tailored list of preparedness tasks, with 3-5 actions recommended for you based on your style You can always tap < Choose your style at the top-left of the screen to go back and choose a different style Making notes about a task The notes you add to your tasks can be shared with your loved ones later, so it s important to ensure you add the right information. 1. Tap on the My List button in the bottom tab bar 2. Tap on the task you want to add a note to

9 Page 9 of If necessary, scroll down until you see the NOTES box 4. Tap on the white NOTES box and add your information (this could be the things you ve already done for this task, instructions for family members, information about the location of important items, or important things like phone numbers, websites and other contact information) 5. Your notes will always be available when you tap on that task again Marking a task as complete When you consider that you ve completed all the steps required to complete a task, you can mark it as complete to move your progress meter along. 1. Tap on the My List button i n the bottom tab bar 2. Tap on the task you want to mark as complete 3. If necessary, scroll down until you see the red Mark as complete button 4. Tap the Mark as complete button 5. You will now see a filled-in check box next to the task in your list, and the progress meter at the top of the screen will increase Marking a task as not-applicable Some of the list items won't be relevant to you, and you may want to remove them from your tasks. We've made this easy with a simple swipe gesture. 1. Tap on the My List button in the bottom tab bar 2. Locate the task you want to mark as not-applicable 3. Swipe from right to left across the task with one finger and a red NA button should appear 4. Tap NA on the task 5. You will now see a filled-in check box next to the task in your list, the task will be greyed-out, and the progress meter at the top of the screen will increase Setting reminders for a task You may want to remind yourself to check on your emergency kit annually, or to scan your important documents when you get to work, or make an appointment with someone to get some paperwork sorted. We've made it easy to do this with the default Reminders app already installed on your device. 1. Tap on the My List button in the bottom tab bar 2. Tap on the task you want to set a reminder for

10 Page 10 of If necessary, scroll down until you see the red Set Reminder button 4. Tap the Set Reminder button 5. The Reminders app will open and your last used reminder list will display (it's ok if this is empty) 6. Tap the + button to set a new reminder 7. Type the text for your reminder (for example, Scan my important documents) To set a time for your reminder to occur 1. In the Reminders app, tap the button to the right of your reminder 2. Switch on the switch next to Remind me on a day 3. Set the alarm date and time 4. Choose whether you want it to repeat or not 5. Tap Done at the top-right of the screen To set a location for your reminder to occur 1. In the Reminders app, tap the button to the right of your reminder 2. Switch on the switch next to Remind me at a location 3. Tap Location to set your location details 4. Either search by address, or locate a previously-used address (you might even be able to set this for when you get into or out of your car) 5. Tap on the location you want to select 6. Choose whether you want this to be when you arrive or when you leave 7. Tap the < Details button at the top-left of the screen when you're finished 8. Tap Done at the top-right of the screen At any point, you should be able to go back to the Get Prepared app by tapping < Get Prepared at the very top-left of your screen. Viewing a checklist for a task On some tasks, there are additional actions we recommend you can take. These additional actions are stored as a checklist for each task. 1. Tap on the My List button in the bottom tab bar 2. Tap on the task you want to access a checklist for (note that this is not available for all tasks) 3. If necessary, scroll down until you see the red Checklist button 4. You will then see a screen with checklist items and an accompanying switch

11 Page 11 of When you ve completed the checklist item, tap the switch button to mark it as complete 6. You can toggle the switches between complete and incomplete as needed Share your plan as a PDF If you've been taking notes in the app along the way, you can share these with the important people in your life via text, , or any other way you like to share PDFs. 1. Tap on the My List button in the bottom tab bar 2. Tap on the button at the top-right of the screen 3. Use the panel that appears to share your preparedness notes via PDF to nearby devices, using apps already installed on your device, or using helpful related actions. AirDrop allows you to share the PDF with nearby devices Apps allow you to send the PDF to a text message, , note, or other apps you may have installed on your phone Actions allow you to do things like copy, print, or save the PDF as a file on your device More - About this app You can learn more about the app, how it was created, and where you can get help by tapping on the More button in the bottom tab bar. Providing feedback We ve made it easy to provide feedback about the app using a quick online quiz. Alternatively, you can suggestions and feedback to apps@redcross.org.au Please consider rating and reviewing the app in the App Store to help others understand what the app does and what you think about it.