Medicare Exclusion Database Registration Medicare Exclusion Database Registration

Transcription

1 Medicare Exclusion Database Registration Medicare Exclusion Database Registration The following walk-thru explains how a user can register for the MED application. Important Before You Begin EUS does not have the ability to remove a user from an organization, the action to remove a user under their authority is reserved for the MED Approver. Before registering for a Role, the User must have created a User ID and Password. Refer to Creating a User ID and Password for instructions on how to create a new account in the Enterprise Identity Management (EIDM) Portal. The New User registering as a Security Official is required to be a direct employee of the organization. 1. The User will go to the CMS Enterprise Identity Management (EIDM) Portal at The User will enter their User ID, Password and check "Agree to our Terms and Conditions" box. Then select "Login". Once the User has checked the "Agree to our Terms and Conditions" box on their device, they will not have to check the box again because the system will remember that device for future logins. The User can read the Terms & Conditions by clicking the link.

2 2. The User will be directed to the "My Portal" page which will display each applications to which the User has access in EIDM. Each application will be shown in an icon box. To request access to an application, the User will select "Request/Add Apps" or select the white triangle next to their name and "My Access" from the drop-down menu. The icon box identifying the application to which the User has access is a link which can be selected to navigate directly to that application. The page will only display the first six applications the User has access to in EIDM.

3 3. The user will scroll down to the Medicare Exclusion Database (MED) application and select "Request Access". The listed applications are in alphabetic order.

4

5 4. From the "Select a Role" drop-down menu the User will select "MED User". Only CMS Users will be approved for the MED Power User, MED Administrator Role, or MED Approver roles. EUS Agents will select "MED Help Desk" from the "Select a Role" drop-down menu. 5. The User will be taken to the Identity Verification page and will select "Next" to continue through Remote Identity Proofing (RIDP).

6 6. The User will read through the Terms and Conditions and will checks the box next to "I agree to the terms and conditions", and select "Next".

7 7. Under "Your Information" the User will enter all the required information, then select "Next". 8. The User will answer five personal questions that will be used to verify their identity, and select "Next".

8 The questions used to verify the User's identity are pulled from the Users credit history. This Soft Credit Check will not affect their credit score and is only used for verification purposes. 9. The User will receive a message stating whether or not their identity was verified. If the User's Identity was verified they will select "Ok". Then skip to Step 12.

9 10. If the User has tried several times to verify their identity but was not able to pass through the RIDP, they will receive the error message advising them to contact Experian Verification Support Services and provide them with the Review Reference Number. The User must complete this process before they can complete their application request.

10 11. Once the User's identity has been verified by Experian or EUS, the User will complete Steps 1-4 to continue to register for their Role. They will check the box next to "Please select the check box if you have contacted the Experian Verification Support Services." and this will allow the User to skip the RIDP process. 12. The User will be asked to add a Multi-Factor Authentication (MFA) Device, but since the User selected "I work for a Medicare Provider and I want to register for PS&R" on Step 4, the User has a Level of Assurance (LOA) of 2. This means the User is not required to have an MFA Device registered on their account and can select "Skip MFA". If the User chooses to skip registering an

11 MFA Device, then skip to Step 16. To add the MFA Device the User will select "Add MFA". 13. If the User chose to add an MFA Device, they will enter the required information for the MFA Device to continue. Choose one of the Navigation items below Phone/Tablet/PC/Laptop Text Message -Short Message Service (SMS) Interactive Voice Response (IVR) If the User selects Phone/Tablet/PC/Laptop, the user will receive the Security Code on the VIP Access Token. The User will download the VIP Access Token on either their computer or phone. After the VIP Access Token is downloaded, the User opens it to retrieve the Credential ID, enters it and the MFA Device Description (i.e., home computer, mobile app, etc.), and selects "Next".

12 If the User selects Text Message - Short Message Services (SMS), the User receives the Security Code via text message. The User enters the cell phone number where they want the Security Code to be sent, enter the MFA Device Description, (i.e., cell phone, my phone, etc.), and selects "Next".

13 If the User selects Interactive Voice Response (IVR), they receive the Security Code through an automated call. The User enters the cell phone number where they want the Security Code to be sent, enter the MFA Device Description, (i.e., cell phone, my phone, etc.), and selects "Next". If the User selects , they receive the Security Code via . The User's address will auto-populate in the field, the User enters the MFA Device Description, (i.e., my , work , etc.), and selects "Next".

14 14. Once the MFA Device is successfully registered the User will receive an acknowledgement and they will select "OK" to continue.

15 15. The User will select "meduser" from the "Gentran Mailbox" drop-down menu. 16. The User will select the type of organization they belong to from the "Request Access Type" drop down menu. 17. The User will fill out the required information based on the option they selected from the "Request Access Type" drop-down menu. Then they will enter the reason in the "Reason for Request" field. When the User puts their cursor in the "Contact Number", "Agency Name", and/or "COR Name" fields they will be told in the ihelp section if they are required to fill out that information.

16 18. Once the User has filled out the required information, they will be taken to the "Request New Application Access Review" page 19. The User will be taken to the "Request New Application Access Acknowledgement" page which will include their Request Tracking ID, the User will select "OK." The MED Approver is responsible for approving the MED request. The Approver has 60 days to approve the request before it expires, and it can take the full 60 days to be approved since the Approver has to investigate the request.

17 20. The User will receive an notification for the request, which will also include the Request Tracking ID for the pending request. Article E036