Second SIP Gateway Fallback with Gateway Registration

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1 All Mediatrix units v

2 Table of Contents Table of Contents Information to Know Before Starting 3 Requirements 4 Second SIP Gateway Fallback 5 SIP Configuration 6 Adding the Fallback Gateway 6 Configuring the Default Servers 7 Assigning a Specific Registrar Server to the Fallback Gateway 8 Assigning a Specific Proxy Server to the Fallback Gateway 9 Configuring the Keep Alive Feature for Second SIP Gateway Fallback 10 Registering a Unit to a Specific Gateway for Second SIP Gateway Fallback 11 Configuring Authentication for Second Sip Gateway Fallback 12 Configuring OPTIONS Method Support 13 Creating a Hunt Group for Second SIP Gateway Fallback 14 Modifying Auto-Routing for Second SIP Gateway Fallback 15 Available Documentation 17 Copyright Notice 18

3 3 Information to Know Before Starting Before starting to use these configuration notes, complete the following table to make sure you have the required information to complete the different steps. Note: These configuration notes can be successfully executed, provided your unit is using the Factory default settings. Information Value Used in Step IP address or FQDN of the SIP Registrar Host Configuring the Default Servers (p. 7) IP address or FQDN of the Proxy Host Configuring the Default Servers (p. 7) IP address or FQDN of the SIP Proxy Host of Messaging Server Host(if required) Configuring the Default Servers (p. 7) IP address or FQDN of the server for the fallback gateway Assigning a Specific Registrar Server to the Fallback Gateway (p. 8), Assigning a Specific Proxy Server to the Fallback Gateway (p. 9) and Configuring the Keep Alive Feature for Second SIP Gateway Fallback (p. 10)

4 Requirements Network configuration (default router, DNS server, etc.) Factory default settings 4

5 5 Second SIP Gateway Fallback This scenario describes how to use the Mediatrix units' multiple SIP gateways, keep alive and call routing features in order to set a fallback scenario to a secondary SIP gateway when the primary SIP gateway is down.

6 6 SIP Configuration Adding the Fallback Gateway Before you start When using the trunk SIP gateway type, the Mediatrix unit may require a SIP gateway username and password. These need to be obtained from your SIP server administrator. Information 1) Go to SIP/Gateways. 2) In the Gateway Configuration table, in the Name field, enter fallback. 3) Click. 4) Complete the fields as follows: From the Type selection list, select Trunk From the Signaling Network selection list, select Uplink In the Port field, enter 5061 In the Secure Port port field, enter ) Click Apply. 6) Click restart required services located at the top of the page. The fallback gateway will be available under the SIP/Servers page.

7 7 Next Step Configuring the Default Servers (p. 7) Configuring the Default Servers Before you start Information In some instances, the configuration of the default servers may already be completed. Go to SIP/Servers. In the Registrar Host field, indicate the server IP address or FQDN to use for this gateway. In the Proxy Host field, indicate the server IP address or FQDN to use for this gateway. In the Messaging Server Host field, indicate the server IP address or FQDN to use for this gateway, if needed. 5) Leave the Outbound Proxy Host field empty, unless specifically instructed to set a value. 1) 2) 3) 4) Note: Setting the address to :0 or leaving the field empty disables the outbound proxy host. 6) Click Apply. 7) Located at the top of the page, click restart required services.

8 8 Next Step Assigning a Specific Registrar Server to the Fallback Gateway (p. 8) Assigning a Specific Registrar Server to the Fallback Gateway Before you start 1) Go to SIP/Servers. 2) In the Registrar Servers table, from the Gateway Specific drop down located on the same row as fallback, select Yes. 3) In the Registrar Host field, indicate the server IP address or FQDN. Note: This must be consistent with the value used for the fallback server. 4) Click Apply. The gateway will now use the specified the server IP address or FQDN instead of the default server address.

9 9 Next Step Assigning a Specific Proxy Server to the Fallback Gateway (p. 9) Assigning a Specific Proxy Server to the Fallback Gateway Before you start You can assign a specific messaging server to the default gateway, or to a gateway you have created. 1) Go to SIP/Servers. 2) In the Proxy Servers table, from the Gateway Specific drop down located on the same row as fallback, select Yes. 3) In the Proxy Host field, indicate the server IP address or FQDN. Note: This must be consistent with the value used for the fallback server. 4) In the Outbound Proxy Host field, leave :0 Note: Setting the address to :0 or leaving the field empty disables the outbound proxy host. 5) Click Apply. The gateway will now use the specified server IP address or FQDN instead of the default server address. Next Step Configuring the Keep Alive Feature for Second SIP Gateway Fallback (p. 10)

10 10 Configuring the Keep Alive Feature for Second SIP Gateway Fallback Information 1) Go to SIP > Servers. 2) In the Keep Alive table, from the selection list, select SIP OPTIONS. 3) In the Keep Alive Interval field, enter 30. Note: This is the recommended value. 4) From the Keep Alive Destination selection list, select Alternate Destination. 5) In the Keep Alive Destination table, in the Alternate Destination field, enter the server IP address or FQDN for the fallback gateway. 6) In the Alternate Destination, enter the server IP address or FQDN for the fallback gateway. 7) Click Apply.

11 11 Next Step Registering a Unit to a Specific Gateway for Second SIP Gateway Fallback (p. 11) Registering a Unit to a Specific Gateway for Second SIP Gateway Fallback Before you start 1) Go to SIP/Registrations. 2) In the Unit Registration table, enter default_user in the User Name field to uniquely identify the user in the domain. 3) From the Gateway Name selection list, select default. 4) In the Unit Registration table, click. 5) In the User Name field, enter fallback_user to uniquely identify the user in the domain. 6) From the Gateway Name selection list, select fallback. 7) Click Apply and Refresh. The information will be displayed in the Unit Registration Status table.

12 12 Next Step Configuring Authentication for Second Sip Gateway Fallback (p. 12) Configuring Authentication for Second Sip Gateway Fallback Information 1) 2) 3) 4) 5) 6) 7) 8) Go to SIP/Authentication. Click Edit All Entries located at the bottom of the page. In the Authentication table, from the Criteria selection list, select Gateway for two entries. From the Gateway selection list, select default for the first entry, and fallback for the second entry. From the Validate Realm selection list, select Disable for both entries. In the User Name field, enter default_user for the first entry, and fallback_user for the second entry. In the Password field, enter the appropriate password for each entry. Click Apply and Refresh Registration. The unit will register to the default and fallback servers.

13 13 Next Step Configuring OPTIONS Method Support (p. 13) Configuring OPTIONS Method Support Information Note: This step is required if your server is configured to only receive 200 OK. Note: This is not supported by all SIP servers, this feature is not mandatory in most use cases. 1) Go to SIP/Interop. 2) In the SIP Interop table, from the OPTIONS Method Support selection list, select Always 200 OK. 3) Click Apply. The unit will always answer 200 OK to SIP OPTIONS messages received (Keep Alive).

14 14 Next Step Creating a Hunt Group for Second SIP Gateway Fallback (p. 14) Creating a Hunt Group for Second SIP Gateway Fallback Information 1) Go to Call Router/Route Config. 2) In the Hunt table, click located at the bottom of the table. 3) In the Configure New Hunt table, in the Name field, enter SIP. 4) In the Destinations field enter: sip_default sip_fallback Note: The order is important. 5) 6) 7) 8) From the Selection Algorithm selection list, select Sequential. In the Causes field, leave the default values. Click Save. Click Save again. The Hunt-SIP will be available in the Suggestion selection list of the Auto-Routing Destination field, in the Call Router > Auto-Routing page.

15 15 Next Step Modifying Auto-Routing for Second SIP Gateway Fallback (p. 15) Modifying Auto-Routing for Second SIP Gateway Fallback Information 1) Go to Call Router/Auto-Routing. 2) In the Endpoints auto-routing table, click. 3) In the Configure Auto-Routing, in the Auto-Routing Gateway field, enter default, fallback. 4) In the Auto-Routing Destination field, enter hunt-sip. 5) Click Check All. 6) Click Apply. 7) Click Apply. 8) Click Apply again.

16 16

17 Available Documentation For more details, refer to the Mediatrix Documentation. 17

18 18 Copyright Notice Copyright 2018 Media5 Corporation. This document contains information that is proprietary to Media5 Corporation. Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents. This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation. Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.

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