Mediatrix 4400 Digital Gateway VoIP Trunking with a Legacy PBX. Mediatrix 4400
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1 Mediatrix 4400 Digital Gateway VoIP Trunking with a Legacy PBX Mediatrix 4400 Dgw v2.0 Revision July 31, 2015
2 Table of Contents Table of Contents Copyright Notice 3 4 Requirements 6 Configuration of the Mediatrix 4400 Digital Gateway 7 Using IPv4 to Connect the Mediatrix unit to a Network with a DHCP 7 Using IPv4 to Connect the Mediatrix Unit to a Network without a DHCP 8 Logging On to the Mediatrix Unit Web Interface 9 Configuring the Default Servers 10 Registering a Unit to All Gateways 11 Configuring ISDN - Point to Multipoint 12 Restarting Services 13 Creating a Hunt Group - PBX 14 Creating a Route from Sip-Default to hunt-hunt_pbx 15 Creating a Route - ISDN Telephones - B 16 Validation 17 Performing a Basic Call - Scenario A 17 Performing a Basic Call - Scenario B 17 Available Documentation 18
3 3 Copyright Notice Copyright 2016 Media5 Corporation. This document contains information that is proprietary to Media5 Corporation. Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents. This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation. Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.
4 4 Mediatrix 4400 Digital Gateway VoIP Trunking with a Legacy PBX This configuration note is a step-by-step guide to set up one Mediatrix 4402 Series digital gateway to provide VoIP trunking with a legacy PBX. The Mediatrix 4402 is used to connect a branch office's PBX to an existing VoIP network. The configuration starts with the Mediatrix 4402 default configuration but can be easily customized for the 4404 and 4401, so from now on, the device will be referred to as the Mediatrix The steps described in the following pages will show you how to setup the Mediatrix 4400 so it can: Receive calls from the PBX and route them to a remote branch through the VoIP network. (e.g., from Office A to Office B: 1. A user from Office A picks up an ISDN phone and dials a number. 2. The PBX uses one of its trunk lines to route the call to the Mediatrix The Mediatrix 4400 forwards the call to the appropriate Mediatrix The Mediatrix 1102 makes the appropriate analog phone ring. 5. A user in Office B picks up the analog and the call is established. Receive calls from remote branches through the VoIP network and route them on one of the local branch s PBX lines (e.g., from Office B to Office A): 1. A user from Office B picks up an analog phone and dials a number. 2. The appropriate Mediatrix 1102 routes the call to the Mediatrix The Mediatrix 4400 decides to which ISDN BRI interface route this call. 4. The Mediatrix 4400 routes the call to the PBX. 5. The PBX makes the appropriate ISDN phone ring. 6. A user from Office A picks up the ISDN phone and the call is established.
5 5 Note: The network addresses and phone numbers shown above are sample values that will most probably vary in your specific setup. In the following pages, when referring to such a sample value, it will be visually outlined (e.g., ), so whenever you see parameters outlined in that fashion, you should replace them with the values that are appropriate for your specific setup.
6 Requirements Extension numbers behind the PBX correspond to registered users in the SIP server (without authentication). The Mediatrix 4400 in Office A is connected to two trunk lines in the PBX. The Office B setup is functional, and the SIP users are correctly registered to the SIP server 6
7 7 Configuration of the Mediatrix 4400 Digital Gateway Using IPv4 to Connect the Mediatrix unit to a Network with a DHCP Before you start Make sure that your network connection is working. If your unit does not have an FXS port, or if you do not have access to the DHCP server's logs, then use the Using IPv4 to Connect the Mediatrix Unit to a Network without a DHCP (p. 8) procedure. 1) Wear an ESD wrist strap, ensuring it makes good contact with your bare skin. 2) Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded equipment rack). 3) Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are OFF. 4) Make sure the provided external Power Adaptor is connected to the DC connector of the Mediatrix unit and in an appropriate AC electrical outlet. 5) Connect a 10/100 BaseT Ethernet RJ-45 cable into the ETH1WAN connector of the Mediatrix unit. 6) Connect the other end of the cable to a router/switch connected to your Network. 7) Validate the installation. 8) Turn ON the AC power sources that are used to power the Mediatrix unit at the circuit breaker Note: When the unit is brought from a cold to a warm environment, condensation, that might be harmful to the unit, may occur. If this is the case, wait one hour before connecting the power cord. 9) If you have an FXS port, dial *#*0 to get the IP address or consult the DHCP server's logs to find out your IP address.
8 8 The Power LED on the unit will be flashing when the unit performs a DHCP query. It will become solid once it successfully gets an IP address from the DHCP server. At this point, you can now use the DHCP IP address to access your unit's management interface. Logging On to the Mediatrix Unit Web Interface (p. 9) Using IPv4 to Connect the Mediatrix Unit to a Network without a DHCP Before you start Your computer must be set to use the private IP address. Make sure that your network connection is working. 1) Wear an ESD wrist strap, ensuring it makes good contact with your bare skin. 2) Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded equipment rack). 3) Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are OFF. 4) Make sure the provided external Power Adaptor is connected to the DC connector of the Mediatrix unit and in an appropriate AC electrical outlet. 5) Connect a 10/100 BaseT Ethernet RJ-45 cable into the ETH2LAN Ethernet connector of the Mediatrix unit. 6) Connect the other end of the cable into your PC. 7) Validate the installation. 8) Turn ON the AC power sources that are used to power the Mediatrix unit at the circuit breaker. Note: When the unit is brought from a cold to a warm environment, condensation, that might be harmful to the unit, may occur. If this is the case, wait one hour before connecting the power cord.
9 9 You can now use the IP address to access your unit's management interface. Logging On to the Mediatrix Unit Web Interface (p. 9) Logging On to the Mediatrix Unit Web Interface Information For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome or Mozilla Firefox. Note: You may not be able to log on to the Management Interface if you are using older browser versions. The computer's network card must be on the same subnet as the Mediatrix unit. 1) In your web browser, enter the IP address used by your Mediatrix unit to communicate with the Management Interface. If your computer is connected to the Ethernet port, commonly used to be connected to the Local Area Network (LAN), i.e. ETH2 on most devices, use the IP address. If your Mediatrix unit is configured to use a DHCP with IPv4, use the DHCP- provided IP address. 2) Enter public as your username and leave the password field empty. Note: The public username account has administrator rights. Note: You can also use admin as a username and administrator as password. 3) Click Login.
10 10 The Information page of the Management Interface is displayed. Configuring the Default Servers (p. 10) Configuring the Default Servers Before you start If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. Information In some instances, the configuration of the default servers may already be completed. Go to SIP>Servers. In the Registrar Host field, indicate the server IP address or FQDN to use for this gateway. In the Proxy Host field, indicate the server IP address or FQDN to use for this gateway. In the Messaging Server Host field, indicate the server IP address or FQDN to use for this gateway, if needed. 5) Leave the Outbound Proxy Host field empty unless specifically instructed to set a value. 1) 2) 3) 4) Note: Setting the address to :0 or leaving the field empty disables the outbound proxy host. 6) Click Apply. 7) Click Restart required services located at the top of the page.
11 11 Registering a Unit to All Gateways (p. 11) Registering a Unit to All Gateways Before you start If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to SIP> Registrations. 2) In the Unit Registration table, enter in the User Name, a username to uniquely identify the user in the domain. 3) From the Gateway Name selection list, choose the Sip gateway the user will be assigned to. 4) Click Apply and Refresh. 5) Click Restart required services located at the top of the page. The information will be displayed in the Unit Registration Status table.
12 12 Configuring ISDN - Point to Multipoint (p. 12) Configuring ISDN - Point to Multipoint Information If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to ISDN > Basic Rate Interface. 2) From the Select Interface dropbox, select the interface for which you want to make modifications. Note: Depending on the Mediatrix's model, there may be up to 4 interfaces available. 3) 4) 5) 6) 7) In the Interface Configuration table, set the Endpoint Type to NT. In the Interface Configuration table, set the Connection Type to Point to Multipoint. Leave all the other parameters to their default values. Click Apply. Repeat the tasks 2 to 6 for each interfaces.
13 13 Restarting Services (p. 13) Restarting Services Information If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to System > Services. 2) In the Restart required services table, click Restart required services.
14 14 Creating a Hunt Group - PBX (p. 14) Creating a Hunt Group - PBX Information If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to Call Router > Route Config. 2) In the Hunt table, click 3) In the Configure Hunt End table, set the following: a) Set the Name field to hunt_pbx. b) Using the Destinations' dropbox, add the Mediatrix's ISDN PRI interfaces such as isdnslot1/e1t1. c) Leave the other fields with their default value. 4) Click Save.
15 15 Creating a Route from Sip-Default to hunt-hunt_pbx (p. 15) Creating a Route from Sip-Default to hunt-hunt_pbx Information If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to Call Router > Route Config. 2) In the Route table, click 3) In the Configure Route End table, set the following: a) Set the Sources field to sip-default. b) Set the Destination field to hunt-hunt_pbx. c) Leave the other fields with their default value. 4) Click Save.
16 16 Creating a Route - ISDN Telephones - B (p. 16) Creating a Route - ISDN Telephones - B Information If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to Call Router > Route Config. 2) In the Route table click located on the same row as an existing route to add a route above or, click 3) 4) 5) 6) 7) located at the bottom of the table to add a route at the end of the table. Set the Sources field to isdn-bri1. Set the Destination field to sip-default. Leave the other fields empty. ClickSave. Repeat steps 2 to 7 for the other routes. Performing a Basic Call - Scenario A (p. 17)
17 Validation Performing a Basic Call - Scenario A 1) 2) 3) 4) Pickup Phone A. Dial Phone B's number. Phone B rings Pickup Phone B. The call is established. Performing a Basic Call - Scenario B (p. 17) Performing a Basic Call - Scenario B 1) 2) 3) 4) Pickup Phone B. Dial Phone A's number.. Phone A rings. Pickup Phone A.. The call is established. 17
18 Available Documentation For more details, refer to the Mediatrix Documentation. 18
19
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