Documentation roadmap for Modular Messaging Release 5.2

Transcription

1 Documentation roadmap for Release 5.2 The following table lists the documentation provided with Release 5.2 by category, including a description of each piece and how to access it. The table also specifies the configurations (Avaya Message Storage Server (), Microsoft Exchange message store, or Lotus message store) to which documentation applies. All documentation is available from the Avaya Support Web site ( Tip: For best results, print this file in Landscape format. Planning What s New Concepts and Planning Guide Customer Environment This HTML topic describes the new or enhanced features and capabilities of this release of Avaya Modular Messaging. This guide provides information about the concepts underlying. Topics include descriptions of features, components, voice mail domains, addressing, telephony, and the customer environment. This guide also provides guidelines for planning a implementation. This document provides information about the minimum hardware requirements and supported software configurations for. MAS and Reports This document lists the MAS and reports that administrators can generate, along with samples of reports. Customer Noticeable Differences Data Collection Tool Help Installation and Upgrades checklists This document highlights user interface and feature changes that have been introduced in Release 3.0 and later releases. The Data Collection Tool is a repository for site-specific data needed to configure new systems or to analyze an existing system that you want to upgrade. The online Help system explains how to use this tool.,,, Planner Planner Documentation library (HTML); appendix in Concepts and Planning Guide (pdf); appendix in Concepts & Planning Guide (pdf); Data Collection Tool software (online Help); The checklists apply to new systems or upgrades. Planner

2 Avaya Release 5.2 documentation roadmap - 2 Remote Access to Avaya MultiSite Guide Release 5.2 System installation and upgrades Upgrading components to Release 5.2 using Modular Messaging 5.2 Upgrade application Installation and Upgrades checklists Avaya for Avaya Release 5.2 Installation and Upgrades Avaya for IBM Lotus Release 5.2 Installation and Upgrades for Microsoft Exchange Release 5.2 Installation and Upgrades Installing Avaya Modular Messaging on a Single Server Exchange and Exchange This document provides information about accessing the servers remotely. Information includes how to perform remote administration and maintenance. The users who can take advantage of remote access include administrators, installers, and subscribers. Topics describe how works in a MultiSite environment, how to install or upgrade Modular Messaging in a MultiSite environment, and how to configure and administer your system. This document provides step-by-step instructions to upgrade Release 5.0 and Release 5.1 to Release 5.2. This document also provides step-by-step instructions to upgrade Exchange and Release 5.1 to Release 5.2.,, Documentation library (HTML) 5.2 Upgrade application (online Help); The checklists apply to new systems or upgrades. This document provides step-by-step instructions for installing a new system, or upgrading an existing system. Topics include preinstallation requirements, software configuration, acceptance testing, and upgrade procedures. Installation or upgrade checklists are included. This document provides step-by-step instructions for installing a new system, or upgrading an existing system. Topics include preinstallation requirements, software configuration, acceptance testing, and upgrade procedures. Installation or upgrade checklists are included. This document provides step-by-step instructions for installing a new system, or upgrading an existing system. Topics include preinstallation requirements, software configuration, acceptance testing, and upgrade procedures. Installation or upgrade checklists are included. This document provides information on the installation and and configurations of the single server configuration. This document also provides information on performing acceptance tests for a new installation. It also describes the EPW fields.

3 Avaya Release 5.2 documentation roadmap - 3 Installing the Avaya S8800 Server for Modular Messaging Installing the HP DL360 G7 Server for Avaya Message Storage Server () Staged Upgrade from Release 2.0, 3.x, 4.0, 5.0, and Release 5.1 to Release 5.2 Implementing Survivable for the Avaya Message Storage Server () Release 5.2 Implementing Survivable for the Microsoft Exchange Server Release 5.2 Notes Data Collection Tool Help Exchange Dialogic port board guides This document provides information on the components and configurations of the S8800 server. This document also describes how to install the S8800 server for any supported message storage server. This document provides information on the components and configurations of the HP DL360 G7 server. This document provides step-by-step instructions for installing, configuring, or upgrading all new hardware and software for Avaya S8730- and S3500-family servers. Topics include performing staged upgrades from Releases 2.0 to 5.2, 3.0 to 5.2, 3.1 to 5.2, 4.0 to 5.2, 5.0 to 5.2, and 5.1 to 5.2 without shutting down the customer production system and with no loss of service. This guide gives an overview of the Avaya Survivable (S) system in Avaya Message Storage Server () configurations. Topics include setting up and configuring the S system in Avaya configurations, switching service to the S system when the primary system becomes unavailable, restoring service to the primary Modular Messaging system from the S system, and maintaining the readiness of the S system. This guide provides the same information as the S guide described above, but for the Exchange message store. These documents describe how to configure a switch (PBX) to support. Topics include integration method overview, requirements, and PBX integration steps. The Data Collection Tool is a repository for site-specific data needed to configure new systems or to analyze an existing system that you want to upgrade. The online Help system explains how to use this tool. These guides provide details about installing and connecting the port boards in an MAS. If information in a Dialogic document conflicts with an Avaya document, follow the steps in the Avaya documentation. Data Collection Tool software (online Help); Documentation library (pdf)

4 Avaya Release 5.2 documentation roadmap - 4 Client installation and upgrades Web Client Server Installation and Upgrades Guide Release 5.2 (optional) Web Options Server Installation and Upgrades Guide Release nd Nature Installation Guide 2 nd Nature Modular Messaging User Guide Outlook Thick Client User Guide Release 5.2 Restricted Outlook Client User Guide Release 5.2 Lotus Thick Client User Guide Release 5.2 Administration Avaya Release 5.2 with the Avaya MAS Administration Guide Avaya Release 5.2 with Microsoft Exchange MAS Administration Guide Avaya Release 5.2 with IBM Lotus Administration Guide, Exchange Exchange This guide provides information about software and hardware prerequisites for the Web Client server. It also provides guidelines for upgrading, installing, verifying, and removing the Web Client server software. This guide provides information about software and hardware prerequisites for the Web Options server. It also provides guidelines for installing, verifying, and removing the Web Options server software. This document describes how to install the 2 nd Nature application in a single-user or multiple-user configuration. Topics include licensing, system requirements, and installation instructions. This document describes how to set connections and how to use within the 2 nd Nature application. use the Avaya Microsoft Outlook Client. use the Avaya Restricted Microsoft Outlook Client. use the IBM Lotus Notes Client. These topics provide information on administering the Messaging Application Server (MAS) software. Topics include Voice Mail System (VMSC), Caller Applications, MAS Auditing, and MAS Alarms. This guide provides the same information as the MAS Administration guide described above, but for the Exchange message store. This guide provides the same information as the MAS Administration guide described above, but for the message store. Web Client media (pdf); 2 nd Nature software media (pdf); 2 nd Nature software media (pdf); versions; Microsoft Outlook Client software (online Help) Restricted Microsoft Outlook Client software (online Help) IBM Lotus Notes Client software media (pdf) MAS software (online Help); documentation library (pdf and HTML); MAS software (online Help); documentation library (pdf and HTML); MAS software (online Help); documentation library (pdf and HTML);

5 Avaya Release 5.2 documentation roadmap - 5 Avaya Administration These topics provide information on administering the Avaya Message Store Server (). Topics include administering system subscribers, networking, and system features. Administration Web Client Administration Help Release 5.2 (optional) 2 nd Nature System Guide administration online Help Enabling Voice Mail for Multiple Mailboxes Maintenance maintenance online Help maintenance procedures Data Collection Tool Help Maintaining the Avaya S8800 1U Server Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server Exchange, These topics provide information on administering subscribers in the Directory. These topics provide information on administering the Web Client server. Topics include administration of Web Client features, maintenance, system usage, and system requirements. This document contains additional licensing, system configuration, general setup and administration information. These topics provide information on completing Web-based administration pages. Topics include password administration, subscriber management, and TCP/IP administration. This topic explains how to use the FEDBQuery and VMEnable tools to automatically enable voice mail on multiple subscriber mailboxes. These topics provide information on performing maintenance using Web-based administration. Topics include reports, logs, and software management. These topics provide information on performing maintenance on the system. Topics include backing up the system, updating the software, reviewing logs and reports, and troubleshooting. The Data Collection Tool is a repository for site-specific data needed to configure new systems or to analyze an existing system that you want to upgrade. The online Help system explains how to use this tool. This document describes how to add, replace, or repair S8800 hardware components. Topics include how to prepare for maintenance tasks and how to replace DIs, PCI riser-card assembly, PCIe card, and hard drives, fans, and power supplies. This document describes how to add, replace, or repair the HP DL360 G7 hardware components. Topics include Documentation library (HTML) Web Client software (HTML and pdf); Web Client media (pdf). 2 nd Nature software media (pdf); software (HTML). MAS software (online Help); documentation library (pdf and HTML); MAS Administration guides for Exchange and (pdf) software (HTML). Documentation library (HTML) Data Collection Tool software (online Help); Avaya Support Web site (pdf)

6 Avaya Release 5.2 documentation roadmap - 6 Maintaining the Avaya S8730 Server for S3500-Family Hardware Maintenance and Additions (with Avaya-provided equipment) Dialogic port board guides MAS Catastrophic Disk Failure Recovery Use (subscribers) Telephone User Interface Guide Release 5.2 Aria Telephone User Interface for Avaya Quick Reference Guide AUDIX Telephone User Interface for Avaya Quick Reference Guide Serenade Telephone User Interface for Avaya Quick Reference Guide Outlook Thick Client User Guide Release 5.2, Exchange how to prepare for maintenance tasks. This document describes how to add, replace, or repair S8730 hardware components. Topics include how to prepare for maintenance tasks and how to replace MAS port boards, DVD and hard drives, fans, and power supplies. This document describes how to add, replace, or repair components on a system that uses S3500-family message servers for any supported message storage server. Topics include replacing servers, adding an MAS to an existing system, adding or replacing port boards, replacing peripheral equipment, and replacing internal components such as disk drives. These guides provide details about installing and connecting the port boards in an MAS. If information in a Dialogic document conflicts with an Avaya document, follow the steps in the Avaya documentation. This document describes how to return a Modular Messaging system to an operational state after a disk failed on an MAS. Topics include prerequisites for disk drive recovery, replacing the disk drive, restoring a subsequent MAS, restoring MAS#1, restoring customer data, and verifying system operation. This document describes the telephone user interfaces. This document describes how to perform common tasks and use features through the Aria telephone user interface. This document describes how to perform common tasks and use features through the AUDIX telephone user interface. This document describes how to perform common tasks and use features through the Serenade telephone user interface. use the Avaya Microsoft Outlook Client. Documentation library (pdf) Documentation library (pdf) versions; Avaya Support Web site (pdf) versions; Avaya Support Web site (pdf) versions; Avaya Support Web site (pdf) versions; Microsoft Outlook Client software (online Help);

7 Avaya Release 5.2 documentation roadmap - 7 Outlook Thick Client Quick Reference Guide Release 5.2 Restricted Outlook Client User Guide Release 5.2 Restricted Outlook Client Quick Reference Guide Release 5.2 Lotus Thick Client User Guide Release 5.2 Lotus Thick Client Quick Reference Guide Release 5.2 Options User Interface Guide Release 5.2 Web Client s Online Help Release 5.2 Web Options online Help Avaya Voice Player for Windows Online Help Release 5.2 Avaya Voice Player for Mac Online Help Release 5.2, Exchange This guide explains how to install and configure the Microsoft Outlook Client on your desktop. For more detailed information, see the Microsoft Outlook Client User Guide. use the Avaya Restricted Microsoft Outlook Client. This guide explains how to install and configure the Restricted Microsoft Outlook Client on your desktop. For more detailed information, see the Restricted Microsoft Outlook Client User Guide. use the IBM Lotus Notes Client. This guide explains how to install and configure the IBM Lotus Notes Client on your desktop. For more information, see the Modular Messaging IBM Lotus Notes Client User Guide. This guides describes how to configure, customize, and use Options. These topics provide an overview of the Web Client user interface and features. Topics include procedures for using Web Client features, such as playback and recording of messages and administration. These topics provide an overview of the Web Options user interface and features. Topics include procedures for using Web Options to change options and settings, such as Call Me and time zone. These topics provide an overview of the Avaya Voice Player user interface and features. Topics include procedures for recording voice files, sending voice files by , playing voice files, and troubleshooting. These topics provide an overview of the Avaya Voice Player user interface and features. Topics include procedures for recording voice files, sending voice files by , playing voice files, and troubleshooting. Documentation library (doc) in versions; Avaya Support Web site (pdf) Restricted Microsoft Outlook Client software (online Help); Documentation library (doc); IBM Lotus Notes Client software media (pdf); IBM Lotus Notes Client software media (pdf); versions; Microsoft Outlook Client software (online Help); Web Client subscriber software (HTML). Web Options software (HTML). Avaya Voice Player software. Avaya Voice Player software.

8 Avaya Release 5.2 documentation roadmap - 8 Additional resources Product FAQs Product planning and implementation resources Product Support Notices (PSN) These documents discuss frequently asked questions (FAQs) about system migration or subscriber administration. These documents provide examples and discussions of planning and implementation considerations. Topics include feature descriptions, technical specifications, and white papers. PSNs contain manufacturing and Services support information. Planners, administrators Planners, administrators Planners, administrators Avaya Support Web site Avaya Support Web site under product resources Avaya Support Web site under product resources

9 Avaya Release 5.2 documentation roadmap - 9 Documentation roadmap for Avaya one-x Speech Release 5.2 The following table lists the documentation provided with Avaya one-x Speech Release 5.2 by category, including a description of each piece and how to access it. All documentation is available from the Avaya Support Web site ( Planning Avaya one-x Speech Release 5.2 Site Preparation Guide System installation and upgrades Avaya one-x Speech Release 5.2 Installation Guide Avaya one-x Speech Upgrade Instructions Installing the Avaya S8800 Server for Avaya one-x Speech Avaya one-x Speech Customer Installable Maintenance Maintaining the Avaya S8800 2U Server Administration Avaya one-x Speech Release 5.2 Getting Started Guide for s This guide provides information about the prerequisites for telephony professionals. Topics include descriptions of the system architecture, interoperability, security, preinstallation requirements, and the checklist for Site implementation. This document provides step-by-step instructions for installing a new Avaya one-x Speech. Topics include preinstallation instructions, hardware installation, software configuration, and disaster recovery. This document provides step-by-step instructions and test procedures to upgrade Avaya one-x Speech system. Topics include migration from Release 4.0 to Release 5.2. This document provides information on the components and configurations of the S8800 server. This document also describes how to install the S8800 server. This document provides step-by-step instructions to upgrade Avaya one-x Speech components from Release 5.0 to Release 5.2 using Avaya one-x Speech Installation Wizard. This document describes how to add, replace, or repair S8800 2U hardware components. Topics include how to prepare for maintenance tasks and how to replace DIs, PCI riser-card assembly, PCIe card, and hard drives, fans, and power supplies. These documents provide information about administering one-x Speech Release 5.2. Topics include description of the duties and tools used by the,,,,

10 Avaya Release 5.2 documentation roadmap - 10 one-x Speech Template for Users of one-x Speech R5.2 Use (subscribers) one-x Speech Wallet Card (for IMAP/Lotus users) one-x Speech Wallet Card (for Microsoft Outlook users) one-x Speech Wallet Card (for voic users) administrators. This document is a template with instructions that the administrator can use to create an that informs users (subscribers) of the information they need in order to use one-x Speech Release 5.2. This guide describes general commands, messages, message actions, reach-me commands, commands for making a call, appointment, and contacts. This guide describes general commands, messages, message actions, reach-me commands, commands for making a call, appointment, and contacts. This guide describes general commands, messages, message actions, reach-me commands, commands for making a call, appointment, and contacts.