Documentation Reference for Avaya Pod Fx

Transcription

1 Documentation Reference for Avaya Pod Fx Avaya Pod Fx documentation list Release 3.1 NN Issue October 2017 Downloading Avaya Pod Fx documentation Use the following procedure to download Avaya Pod Fx documentation. About this task Not all documentation is applicable to all systems. Refer to your Bill of Materials (BOM) to identify your Avaya Pod Fx components. For Avaya Pod Fx sales and marketing collateral, configurator tool, and IP templates for Avaya professionals and registered business partners, go to the sales portal website at sales.avaya.com/en/pss/pod-fx. A userid and password is required. Procedure 1. Go to 2. Select Support by Product > Documents. 3. Enter the product name: Avaya Pod Fx Note: Enter Collaboration Pods for releases earlier than Release In the Choose Release field, select the release number from the list. 5. In the Content Type area, click Select All. 6. Click Enter. The system displays the list of documents. Avaya Pod Fx customer documentation The documents listed in the following table are publicly available for Avaya Pod Fx , Avaya Inc. All Rights Reserved. 1

2 Document title Using the Pod Orchestration Suite for Avaya Pod Fx (NN ) Avaya Pod Fx Read Me First (NN ) Avaya Pod Fx Baseline (NN ) Avaya Pod Fx Solution Description (NN ) Avaya Pod Fx Documentation Reference (NN ) Avaya Pod Fx Release Notes (NN ) Troubleshooting the Avaya Pod Fx (NN ) Description Provides an overview of the Avaya Pod Orchestration Suite (POS), which contains all of the visualization and management applications required to orchestrate, manage, and monitor your Avaya Pod Fx. This guide explains how to access and use the applications, specifically Pod Visualization Manager (PVM) in the POS management suite. Identifies Avaya Pod Fx media kit, and refers to the documentation reference for all Avaya Pod Fx components. Identifies Avaya Pod Fx software and hardware baseline components. Provides an overview of the Avaya Pod Fx hardware, software, and network architecture. Identifies Avaya Pod Fx customer documentation as well as the Avaya and non Avaya products included in the Avaya Pod Fx solution, and lists the associated customer documentation. Identifies a specific solution type for the Avaya Pod Fx. The Avaya Testing Laboratories tested and verified Avaya Pod Fx, and includes important notices. Release Notes also describe fixed and known issues that are specific to Avaya Pod Fx. It does not describe issues associated with each component in the Avaya Pod Fx. For information about the specific components, see the individual component Release Notes. Provides troubleshooting information and procedures specific to Avaya Pod Fx. Avaya software component documentation This section contains a list of supported Avaya software documentation. Avaya Pod Fx comprises many individual components; ensure you obtain the information that is specific to your Avaya Pod Fx. Important: Ensure you use the documentation versions that are compatible with your Avaya Pod Fx components. The following documentation does not include instructions about the use or operation of Avaya Pod Fx. Avaya Aura Virtualized Environment Avaya Aura Virtualized Environment Solution Description What s New in Avaya Aura October 2017 Documentation Reference for Avaya Pod Fx 2

3 Avaya Aura Communication Manager Deploying Avaya Aura Communication Manager Maintenance Commands for Avaya Aura Communication Manager, Branch Gateways and Servers Avaya Aura Communication Manager Feature Description and Implementation Administering Avaya Aura Communication Manager Avaya Aura Session Manager Deploying Avaya Aura Session Manager in the Virtualized Environment Administering Avaya Aura Session Manager Avaya Aura System Manager Avaya Aura System Manager Overview and Specification Deploying Avaya Aura System Manager Administering Avaya Aura System Manager for Release Upgrading Avaya Aura System Manager to Release Troubleshooting Avaya Aura System Manager Deploying Avaya Aura applications from System Manager Upgrading and Migrating Avaya Aura applications to Release from System Manager Deploying Avaya Aura System Manager on System Platform Upgrading Avaya Aura System Manager on System Platform Using the Solution Deployment Manager client Avaya Aura System Manager Solution Deployment Manager Job-Aid Avaya Aura System Manager Fault Management and monitoring using SNMP SAL Gateway Deploying Secure Access Link Gateway using Avaya Aura System Manager in the VMware Virtualized Environment Implementing Secure Access Link Gateway Avaya Aura Media Server Implementing and Administering Avaya Aura Media Server Deploying and Updating Avaya Aura Media Server on VMware in Virtualized Environment Avaya Aura Utility Services Accessing and Managing Avaya Aura Utility Services Deploying Avaya Aura Utility Services on VMware in Virtualized Environment October 2017 Documentation Reference for Avaya Pod Fx 3

4 Avaya Identity Engines (IDE) Avaya Identity Engines Ignition Server Getting Started, NN Administering Avaya Identity Engines Ignition Server, NN Avaya Identity Engines Ignition Guest Manager Configuration, NN Avaya Identity Engines Ignition CASE Administration, NN Avaya Identity Engines Ignition Access Portal Administration, NN Avaya Identity Engines Ignition Analytics, NN Avaya Identity Engines Ignition Server Release Notes, NN Configuring and Managing Avaya Identity Engines Single-Sign-On, NN Avaya Identity Engines Ignition Guest Manager REST APIs, NN Avaya Identity Engines for Avaya Unified Access, NN Configuring Avaya Identity Engines Ignition Guest Tunneling, NN Avaya Identity Engines Administering Avaya Ignition Network Analytics, NN How to get a license for Release 9.0 Avaya Diagnostic Server with SLA Mon and SAL Gateway Avaya Diagnostic Server Release Notes Avaya Control Manager Using Avaya Control Manager API Avaya Control Manager Overview and Specification Avaya Control Manager Release Notes Avaya Aura Experience Portal (AAEP) Administering Avaya Aura Experience Portal Avaya Aura Experience Portal Web interface page reference Troubleshooting Avaya Aura Experience Portal Avaya Aura Experience Portal events and associated alarms Implementing Avaya Aura Experience Portal on multiple servers Implementing Avaya Aura Experience Portal on a single server Upgrading to Avaya Aura Experience Portal 7.1 Deploying Avaya Aura Experience Portal in an Avaya Customer Experience Virtualized Environment Avaya Aura Experience Portal Solution Guide Avaya Aura Experience Portal Overview and Specification Avaya Aura Experience Portal 7.1 Documentation Library Avaya Aura Experience Portal Documentation Roadmap October 2017 Documentation Reference for Avaya Pod Fx 4

5 Avaya Aura Experience Portal (AAEP) Avaya Aura Experience Portal Security White Paper Avaya Media Server Security White Paper for Avaya Aura Experience Portal Avaya Call Management System Avaya Call Management System Switch Connections, Administration and Troubleshooting Avaya Call Management System High Availability User Guide Deploying Avaya Call Management System in an Avaya Customer Experience Virtualized Environment Avaya Call Management System High Availability Connectivity, Upgrade and Administration Avaya Call Management System: Capacities Avaya Call Management System Overview and Specification Call Management System Release Notes Avaya Aura Workforce Optimization (WFO) with Avaya Contact Recorder Avaya Aura Workforce Optimization Overview and Specification Deploying Avaya Aura Workforce Optimization Administering Avaya Aura Workforce Optimization Using Avaya Aura Workforce Optimization Avaya Aura Call Center Elite Multichannel (CC EMC) Deploying Avaya Aura Call Center Elite Multichannel in an Avaya Customer Experience Virtualized Environment Administering Avaya Aura Call Center Elite Multichannel Avaya ANAV Deployment Guide for Avaya ANAV User Guide for ANAV Real Time Avaya Aura Conferencing Deploying Avaya Aura Conferencing: Basic Installation Avaya Aura Contact Center Deploying Avaya Contact Center Select Software Appliance Avaya one-x Attendant Implementing Avaya one-x Client Enablement Services Administering Avaya one-x Client Enablement Services Avaya Breeze Avaya Breeze Overview and Specification October 2017 Documentation Reference for Avaya Pod Fx 5

6 Avaya Breeze Deploying Avaya Breeze Administering Avaya Breeze Upgrading Avaya Breeze Maintaining and Troubleshooting Avaya Breeze Quick Start to Deploying Avaya Breeze Snap-ins Avaya Breeze API Javadocs Getting Started with the Avaya Breeze SDK Avaya Breeze Snap-in Development Guide Avaya Breeze FAQ and Troubleshooting for Snap-in Developers Avaya Breeze Service Development Guide Application Enablement Services Deploying Avaya Aura Application Enablement Services in Virtualized Environment Avaya Aura Messaging Avaya Aura Messaging Release Notes Deploying Avaya Aura Messaging using VMware in the Virtualized Environment Administering Avaya Aura Messaging Using Avaya Aura Messaging Avaya professional use documentation The documents listed in the following table are for Avaya professional use only. If you are a registered Avaya partner, go to the Avaya support site at to access these documents. Document title Installing and Maintaining the Avaya Pod Fx (NN ) Using the Management Server Console for Avaya Pod Fx (NN ) Description Contains information about Avaya Pod Fx site preparation, predelivery services, installation, configuration, and backup and restore procedures. This document also provides Avaya Pod Fx component, cabling, and electrical specifications. Provides information and tasks for using the Management Server Console to manage and upgrade an Avaya Pod Fx after the initial site installation and deployment. UCaaS and CCaaS This section contains a list of documents that are specific to Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). October 2017 Documentation Reference for Avaya Pod Fx 6

7 Avaya Control Manager Document title Avaya Control Manager Overview and Specification Avaya Control Manager Port Matrix Using Avaya Control Manager Configuring Avaya Control Manager Unified Communications as a Service Document number Document title Purpose Team Engagement OnAvaya Aura Unified Communication as a Service (UCaaS) Solution Description Team Engagement OnAvaya Aura Unified Communication as a Service (UCaaS) Reference Configuration Deploying Team Engagement OnAvaya Aura Unified Communication as a Service (UCaaS) Administering Team Engagement OnAvaya Aura Unified Communication as a Service (UCaaS) Avaya Aura Presence Services Overview Deploying Avaya Aura Presence Services on VMware in Virtualized Environment Deploying Avaya Aura Presence Services Troubleshooting Avaya Aura Presence Services Administering Avaya Aura Presence Services Contact Center as a Service Document title Purpose Audience Contact Center as a Service Solution Description Contact Center as a Service Reference Configuration Deploying Contact Center as a Service Provides an overview of the infrastructure, applications, and end user devices supported in the solution. Provides an overview of the design, topology diagrams, capacities, interoperability information, features, and functionality limitations related to a specific reference configuration of the solution. Provides deployment procedures for installing and configuring the solution based on a verified Reference configuration Initial deployment Ongoing administration Sales Engineers Solution Architects Implementation Engineers Sales Engineers Implementation Engineers Implementation Engineers Table continues October 2017 Documentation Reference for Avaya Pod Fx 7

8 Document title Purpose Audience Administering Contact Center as a Service Application Enablement Services reference configuration. This document also describes installation, configuration, initial administration, and testing and validation checklists and procedures. Provides the administration procedures for day-to-day functioning of the solution. Solution Architects Sales Engineers Deploying Avaya Aura Application Enablement Services in Virtualized Environment Avaya Aura Application Enablement Services Overview and Specification Administering and Maintaining Avaya Aura Application Enablement Services Note: Avaya G450 Voice Gateway if you use the Avaya Flare Experience for ipad as a collaboration endpoint you require VPN access to the Avaya Aura core and you require a G450 Media Gateway. Avaya Aura Call Center Elite Multichannel Administering Avaya Aura Call Center Elite Avaya Aura Call Center Elite Documentation Roadmap Avaya Aura Call Center Elite Feature Reference Avaya Aura Call Center Elite Overview and Specification Planning for an Avaya Aura Call Center Elite Implementation Programming Call Vectoring Features in Avaya Aura Call Center Elite Using Avaya 96X1 SIP Agent Deskphones with Avaya Aura Call Center Elite Using Avaya Business Advocate What s New in Avaya Aura Call Center Elite Troubleshooting Avaya Aura Call Center Elite Avaya Aura Workforce Optimization Avaya Workforce Optimization Readme for Product Documentation ANAV Deployment Guide for Avaya ANAV User Guide for ANAV Real Time User Guide for ANAV Visual Contact Analyzer October 2017 Documentation Reference for Avaya Pod Fx 8

9 Avaya Aura Conferencing Avaya Aura Conferencing Collaboration Agent Quick Reference Using Avaya Aura Conferencing Collaboration Agent Using Avaya Aura Conferencing Conference Manager for Microsoft Outlook Using Avaya Web Collaboration Agent for Android Using Avaya Web Collaboration Agent for ios Avaya Diagnostic Server Deploying Avaya Diagnostic Server Administering Avaya Diagnostic Server with SLA Mon Administering Avaya Diagnostic Server for SAL Gateway Avaya Diagnostic Server Additional Security Configuration Guidance Avaya Diagnostic Server Port Matrix Avaya Diagnostic Server Release Notes Third-party software documentation This section contains a list of documentation for supported third-party software. VMware To find VMware documentation, go to VMware High Availability: Concepts, Implementation, and Best Practices Automating High Availability (HA) Services with VMware HA VMware High Availability (VMware HA): Deployment Best Practices VMware VSphere Setting up Networking with vsphere Standard Switches Choosing a new adapter for your virtual machine VMware KB, Third-party hardware documentation This section contains a list of third-party websites for supported hardware. Compute servers Search HPE support for documentation specific for your compute server model. (legacy) Search Lenovo support for documentation specific for your compute server model. Power Distribution Units October 2017 Documentation Reference for Avaya Pod Fx 9

10 Search Server Tech support for documentation specific for your Sentry Smart/Switched Cabinet Distribution Unit (CDU) power distribution unit. Storage arrays Search EMC support for documentation specific for your VNXe Operating Environment. Search HPE Nimble support for documentation specific for your CS1000. Avaya hardware documentation This section contains a list of supported Avaya hardware documentation. Avaya Virtual Services Platform 7200 Series Locating Software and Release Notes for Avaya Virtual Services Platform 7200 Series, NN Regulatory Reference for Avaya Virtual Services Platform 7200 Series, NN Quick Install Guide for Avaya Virtual Services Platform 7200 Series, NN Installing the Avaya Virtual Services Platform 7200 Series, NN Avaya Virtual Services Platform 7000 Series Using ACLI and EDM on Avaya Virtual Services Platform 7000 Series, NN Regulatory Reference for Avaya Virtual Services Platform 7000 Series, NN Locating Documentation and Software for Avaya Virtual Services Platform 7000 Series, NN Documentation Roadmap Reference for Avaya Virtual Services Platform 7000 Series, NN Installing Avaya Virtual Services Platform 7000 Series, NN Installing Transceivers and Optical Components on Avaya Virtual Services Platform 7000 Series, NN Getting Started with Avaya Virtual Services Platform 7000 Series, NN Quick Install for Avaya Virtual Services Platform 7000 Series, NN Installation Job Aid (English) for Avaya Virtual Services Platform 7000 Series, NN Installation Job Aid (Deutsch) for Avaya Virtual Services Platform 7000 Series, NN DE Installation Job Aid (Espanol) for Avaya Virtual Services Platform 7000 Series, NN ES-XL Installation Job Aid (Francais) for Avaya Virtual Services Platform 7000 Series, NN FR Installation Job Aid (Portugues do Brasil) for Avaya Virtual Services Platform 7000 Series, NN PT-BR Installation Job Aid (Russian)Avaya Virtual Services Platform 7000 Series, NN RU October 2017 Documentation Reference for Avaya Pod Fx 10

11 Installation Job Aid (Chinese)Avaya Virtual Services Platform 7000 Series, NN ZH-CN Deploying Avaya Software-Defined SAN Using Avaya VSP 7000 Series, NN Release Notes for Avaya Virtual Services Platform 7000 Series, NN Configuring Security on Avaya Virtual Services Platform 7000 Series, NN Configuring Layer 2 on Avaya Virtual Services Platform 7000 Series, NN Configuring Quality of Service on Avaya Virtual Services Platform 7000 Series, NN Configuring System Monitoring on Avaya Virtual Services Platform 7000 Series, NN Configuring Avaya Fabric Connect on Avaya Virtual Services Platform 7000 Series, NN Configuring IP Routing on Avaya Virtual Services Platform 7000 Series, NN ACLI Commands Reference for Avaya Virtual Services Platform 7000 Series, NN Troubleshooting Avaya Virtual Services Platform 7000 Series, NN Resilient Data Center Solutions using the VSP 7000 Technical Configuration Guide, NN Logs Reference for Avaya Enterprise Routing Switch 2000, 3000, 4000, 5000 Series and Virtual Services Platform 7000 Series, NN Avaya Virtual Services Platform 4000 Series Using ACLI and EDM on VSP Operating System Software Avaya Virtual Services Platform 4000 Series 4850GTS Series Quick Install Guide, NN Administration for Avaya Virtual Services Platform 4000 Series, NN Security for Avaya Virtual Services Platform 4000 Series Alarms and Logs Reference for VSP Operating System Software Troubleshooting of Avaya Virtual Services Platform 4000 Series Installing Avaya Virtual Services Platform 4850GTS Series, NN Performance Management of Avaya Virtual Services Platform 4000 Series Fault Management of Avaya Virtual Services Platform 4000 Series Installation Job Aid (English) for Avaya Virtual Services Platform 4000 Series 4850GTS, NN Documentation Roadmap for Avaya Virtual Services Platform 4000 Series Media Gateway Deploying and Upgrading Avaya G450 Branch Gateway Configuring V on the Avaya G450 Branch Gateway Avaya Branch Gateways 6.3 Release Notes Job Aid: Installing the upgrade memory kit in the G450/G430 Media Gateway, October 2017 Documentation Reference for Avaya Pod Fx 11

12 Avaya G450 Branch Gateway Overview and Specification Quick Start for Hardware Installation: Avaya G450 Branch Gateway Avaya Branch Gateway G450 CLI Reference Note: Avaya Voice Gateway G450 if you use the Avaya Flare Experience for ipad as a collaboration endpoint you require VPN access to the Avaya Aura core and you require a G450 Gateway. Avaya Aura Messaging Upgrading Avaya Aura Messaging for Single Server Systems Upgrading Avaya Aura Messaging for Multiserver Systems Administering Avaya Aura Messaging Job aid for Administering Avaya Aura Messaging Using Avaya Aura Messaging Avaya Aura Messaging Overview and Specification Installing the HP ProLiant DL360p G8 server Maintaining and Troubleshooting the HP ProLiant DL360p G8 server Avaya Aura Messaging Release Notes Deploying Avaya Aura Messaging for Single Server Systems Deploying Avaya Aura Messaging for Multiserver Systems Deploying Avaya Aura Messaging using VMware in the Virtualized Environment Avaya Aura Messaging Security Design Avaya Aura Messaging Alarms and Events Session Border Controller Mobile Collaboration Solution Description Installing and Configuring Avaya Aura Session Border Controller Avaya Aura Session Border Controller Objects and Properties Reference Avaya Aura Session Border Controller System Administration Avaya Aura Session Border ControllerSystem Operations and Troubleshooting Avaya Aura Session Border Controller Session Services Guide Avaya Aura Session Border Controller Management Tools Application Notes are available at Session Border Controller resource documentation: October 2017 Documentation Reference for Avaya Pod Fx 12

13 Avaya Session Border Controller for Enterprise, SIP security, Advanced Enterprise version Avaya Session Border Controller for Enterprise Overview and Specification Deploying Avaya Session Border Controller for Enterprise Administering Avaya Session Border Controller for Enterprise Upgrading Avaya Session Border Controller for Enterprise Deploying Avaya Session Border Controller for Enterprise in Virtualized Environment Troubleshooting and Maintaining Avaya Session Border Controller for Enterprise Avaya Session Border Controller for Enterprise Online Help Avaya Session Border Controller for Enterprise Release Notes Application Notes are available at Avaya Session Border Controller for Enterprise Deploying Avaya Session Border Controller for Enterprise in Virtualized Environment Upgrading Avaya Session Border Controller for Enterprise Avaya Session Border Controller for Enterprise Overview and Specification Deploying Avaya Session Border Controller for Enterprise Troubleshooting and Maintaining Avaya Session Border Controller for Enterprise Avaya Session Border Controller for Enterprise Release Notes Application Notes are available at Avaya Scopia User Guide for Avaya Scopia Elite 6000 Series MCU Release Notes for Avaya Scopia Elite 6000 Series MCU Reference Guide for Interoperability for Avaya Scopia Elite 6000 Series MCU Administrator Guide for Avaya Scopia Elite 6000 Series MCU Installation Guide for Avaya Scopia Elite 6000 Series MCU Release Notes for Avaya Scopia Desktop Administrator Guide for Avaya Scopia Desktop Server Installation Guide for Avaya Scopia Management User Guide for Avaya Scopia Management Administrator Guide for Avaya Scopia Management October 2017 Documentation Reference for Avaya Pod Fx 13