Proficy HMI/SCADA Cimplicity. Server Redundancy Guide

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1 Proficy HMI/SCADA Cimplicity Server Redundancy Guide

2 Server Redundancy Outline What is Server Redundancy. 3 Basic Configurations. 4 Server Redundancy Device Communications 14 Event Manager. 17 How Broadcast works to Viewers.. 19 How the Datalogging Functions. 26 The DataMerge Utility 30 Things to Avoid

3 Server Redundancy Outline Server Redundancy is the ability of having two servers acting together to run a single project. They work in a Master/Slave pair with one node always acting as the current hot standby to the other. When a failure is detected on the current active master, then the slave asserts itself as the new master, and all client applications (i.e. Viewers) transition their requests to the new master (with some limitations). This all happens without user interaction. 3

4 Server Redundancy Simple Layout Network CIMPLICITY Server Primary CIMPLICITY Server Secondary PLC Server Redundancy is a Hot Standby of a currently active CIMPLICTY Server. It is comprised of two servers (a Primary and a Secondary system). In it s simplest form there are two Servers with single connections to PLC s. 4

5 Server Redundancy Moderate Layout ` Viewer Network CIMPLICITY Server Primary CIMPLICITY Server Secondary PLC Moderate configurations contain at least one Viewer on the network that the Redundant Servers are communicating to. 5

6 Server Redundancy Complex Layout Viewer PLC ` Network A CIMPLICITY Server Primary Network B CIMPLICITY Server Secondary A complicated layout would be considered to be one that has multiple viewers, multiple PLC s, and is using Cable redundancy for Server Redundancy, as well as PLC Cable Redundancy. 6

7 Server Redundancy Configuration Requirements What is required for Server Redundancy? The Primary must be installed/licensed as Server Development. The Secondary must have at least a Server Runtime license with the same point count as the license on the Primary. Both nodes require the Server Redundancy option license The systems should be similar in hardware specifications and limitations. Both Servers will require their own database (MSDE or MS SQL) Servers must be on the same network without a router between them. This is for Viewer to Server Communications. Both nodes must be the exact same Version and Service Pack. On versions prior to Proficy HMI/SCADA CIMPLICITY 7.0 or greater, Basic Control Engine (BCE) must be Enabled as a project option. When you enable Server Redundancy in a project what happens? The Workbench imports and adds a class called GefRedundancy and creates an instance of this class as an object called Redundancy. This object is visible from the workbench and has the fields filled in with the Primary and the Secondary computer names. In addition, this class has some scripts that are added to the Event Editor by the class (hence why the BCE is a required option). NOTE: Prior to CIMPLICITY 5.0 this class/object did not exist. When upgrading a project from a version prior to CIMPLICITY 5.0 or greater, it must be opened in the Workbench, the Server Redundancy option must be removed, and then the Server Redundancy option must be added. This will add the new GefRedundancy class and Redundancy object. 7

8 Server Redundancy Configuration How is it configured in the Workbench? On the Secondary in the Redundant pair you create a Windows network share. This is the location where the project will reside on the secondary. On the Primary in the workbench you enable Server Redundancy and point it to the network share on the Secondary using a mapped network drive. NOTE: As of Proficy HMI/SCADA CIMPLICITY 7.0 or greater, you are allowed to use a UNC path (i.e. \\computer\share) instead of a mapped network drive (i.e. Z:\) 8

9 Server Redundancy Configuration Update Primary (Local) Project alarm_help arc data lock log master screens scripts Project.gef Copy/Config Update Secondary (Network Share) Project alarm_help arc data lock log screens scripts Project.gef When you do a configuration update on the Primary s Workbench, the following occurs: The folders for the project (with the exception of the /master folder) are copied to the Secondary Network share. The files in the /data folder are modified so that the system knows that this is a Secondary in a redundant pair (i.e. no modifications allowed). The configuration update is done under the security context of the Windows User who is using the Workbench on the Primary (relates to Network Permissions). 9

10 Server Redundancy Functionality 10

11 Server Redundancy Core Processes Primary Secondary Logical Link Master Alarm Manager Master User Registration Logical Link Slave User Registration Slave Alarm Manager Master Point Manager Logical Link Slave Point Manager Master Derived Point Process Slave Derived Point Process In order to achieve Server Redundancy CIMPLICITY has to make sure that all of the core processes between the Primary and the Secondary are synchronized. This means that they must have the same data and must be in the same state with regards to that data. This is achieved by setting up Logical Links (i.e. direct connections) between core processes on the nodes. For each of these core processes there is a master process and slave process. 11

12 Server Redundancy - The RtrPing Process How do the Servers detect that a failure has occurred? The Primary and Secondary are constantly checking to make sure that the other node is still there. They do this by using a process called rtrping. This is a process that s sole responsibility is to actively ping, and respond to pings, to/from the other node in the redundant pair. If a ping does not come back in the appropriate timeframe then an automatic failover is initiated. What port do the Servers ping on? They ping each other on TCP/IP port 4000 (by default). It is configurable to change which port they ping each other on by changing the REDUND_PROBE_PORT global parameter. There is further information in the help files on this. Primary Secondary W32RTR W32RTR Ping RTRPing TCP/IP Port 4000 RTRPing TCP/IP Port 4000 Ping The RtrPing processes ping each other periodically to confirm that the other node is still there and is still active 12

13 Server Redundancy Failover Time How long does it take between a failure and it being detected and failover being initiated? The RtrPing utility will ping the other node every 5 seconds (by default). This time is configurable by the REDUND_PROBE_INTERVAL global parameter. RtrPing will wait for the time to be exceeded and then will go through the retries. The number of retries is 1 more than the REDUND_PROBE_COUNT global parameter (which has a default value of 3). So the formula to detect a failover time is: = REDUND_PROBE_INTERVAL * (REDUND_PROBE_COUNT + 1) By default this is: = 5 seconds * (3 retries + 1) = 20 seconds. For larger applications this value must be tuned. 13

14 Server Redundancy Device Communications How are Device Communications Updates dealt with? When using Device Communications drivers in a Redundant Server configuration, only the updates from the master Device Communications driver are actually used. Remember that the Point Management processes are communicating to each other via Logical Link. To keep duplicate updates from coming in from the Device Communications processes (which are talking to the same PLC on both nodes), only the updates that come in from the master node are allowed to propagate to the PTM process and thereby across to the slave PTM process. What happens to the Device Communications updates on the Slave? The Device Communications driver is still actively polling the PLC on the slave, but it s updates are simply ignored by the Slave Point Management process. NOTE: In general this is true, but there are exceptions to this for Unsolicited communications and OPC Client. 14

15 Server Redundancy - Device Communications Overview Poll PLC Poll Master Device Communications Slave Device Communications Update Update Master Point Manager Logical Link Slave Point Manager Primary Secondary A close up view of Device Communications behavior in Server Redundancy 15

16 Server Redundancy - Device Communications Detail Poll PLC Poll 1 2 Master Device Communications Slave Device Communications Update Update 4 3 Master Point Manager Logical Link Slave Point Manager 5 Primary Secondary 1. Both Device Communications drivers poll the PLC 2. The Master Device Communications driver processes the update and passes it to the Master Point Management (PTM) Process via the Device Communications Queue (DCQ). 3. The Master PTM Process receives the update and sends it out on the wire to the slave PTM process. 4. The Slave Device Communication Process passes it s update to the Slave PTM process, but it is ignored. 5. The Slave PTM process receives the update from the Master PTM Process and uses this update to update its client processes. 16

17 Server Redundancy - Event Manager Behavior When using the Event Manager in a Server Redundant configuration it is imperative to program around the limitations and understand the behavior of it in this context. The following things should be considered/kept in mind, when designing a Redundant Server application that uses the Event Manager. Event Manager runs on both the master and the slave at the same time. Setpoint requests are always ignored on the Slave EMRP/PTM process Scripts on the Slave execute just like they would on the Master node. A check should be put into the scripts to validate whether or not the script is executing on the master. If not, then ideally it should terminate, or do something innocuous. This is entirely at the discretion of the user s programming. NOTE: There is a function called CimIsMaster() that can be used in scripting to detect if it is executing on the current master. 17

18 Server Redundancy - Event Manager Detail Poll PLC Poll 1 Master Device Communications Slave Device Communications 2 Master Point Manager Logical Link Slave Point Manager Master Event Slave Event 3 Manager Manager 4 Primary Secondary 1. Both Device Communications drivers poll the PLC. The Master Device Communications driver processes the update and passes it to the Master Point Management (PTM) Process via the Device Communications Queue (DCQ). 2. The Master PTM Process receives the update and sends it out on the wire to the Slave PTM process. 3. The Master EMRP process runs whatever is configured in it. Set points are written to the Master PTM process. 4. The Slave EMRP process runs (just like the master) and executes. However, all set point requests are ignored. 18

19 Server Redundancy - Viewer Communication 19

20 Server Redundancy - Viewer Communication UDP Broadcast Router (W32RTR) Cache Project Computer Version Master UDP Broadcast Node: Primary Project: CIMPROJ Version: Viewer ` Slave Node: Secondary Project: CIMPROJ Version: Step 1 A Redundant Server pair starts up. Immediately the Master starts to broadcast its information onto the network via a UDP Broadcast (port 32000). 20

21 Server Redundancy - Viewer Communication Router (W32RTR) Cache Viewer PTM Communications Project Computer Version CIMPROJ Primary Master Node: Primary Project: CIMPROJ Version: Viewer ` Slave Node: Secondary Project: CIMPROJ Version: Step 2 The Viewer updates its cache with the relevant data and directs its PTM communications to the active master. 21

22 Server Redundancy - Viewer Communication Router (W32RTR) Cache Viewer PTM Communications Project Computer Version CIMPROJ Primary Slave Node: Primary Project: CIMPROJ Version: Viewer ` Master Node: Secondary Project: CIMPROJ Version: Step 3 The Secondary transitions to be the master due to a failover 22

23 Server Redundancy - Viewer Communication Router (W32RTR) Cache Project Computer Version CIMPROJ Secondary Slave Node: Primary Project: CIMPROJ Version: UDP Broadcast Viewer ` Master Node: Secondary Project: CIMPROJ Version: Step 4 The Secondary starts to broadcast his UDP broadcast, with the updated computer name. 23

24 Server Redundancy - Viewer Communication Router (W32RTR) Cache Project Computer Version CIMPROJ Secondary Slave Master Node: Primary Project: CIMPROJ Version: Viewer PTM Communications Viewer ` Node: Secondary Project: CIMPROJ Version: Step 5 The Viewer detects the change and redirects its PTM communications to the new active master. 24

25 Server Redundancy - Viewer Communication Limitations Redundant Servers are still able to do Viewer to Server communication. However, there are a few limitations. The only broadcast mechanism is UDP Broadcasts (standard Project Broadcast) Multicast is not supported (will not function) Viewer-to-Server by Nodename can function, but has severe restrictions. These restrictions include the inability to automatically fail over to the active master when the Redundant pair failovers. This also requires additional configuration. NOTE: This is NOT recommended and should only be considered for special situations. How does the Project Broadcast mechanism work? When a project first starts on the master node, it immediately sends out a Project Broadcast (UDP port 32000) on the network. The broadcast contains the following: Project Name Computer Name CIMPLICITY Version This broadcast will go out once every 90 seconds by default, unless a Viewer requests it sooner. When a viewer receives the broadcast it will connect to both of the servers in the redundant pair via a TCP/IP connection and directs it s PTM requests to the current active master. When a failover occurs, the new master immediately starts to broadcast and the slave will halt broadcasting. The Viewers local PTM process then directs it s activities to the new active Master. 25

26 Server Redundancy - Database Logging 26

27 Server Redundancy - Database Logger The Data logging capability of a Server Redundant pair is generally not very well understood. This is mainly due to the fact that the Data logger prompts you for all of the DSN s to be used on the primary and the secondary. Rules of Server Redundant DataLogging: 1. Logging is done in parallel between the Primary and the Secondary (regardless of who is the current active master). 2. The Primary only logs to the Master ODBC DSN s. The Secondary only logs to the Slave ODBC DSN s. In this context they are a misnomer. 3. The ODBC Data sources master and slave must be identical between the Primary and Secondary. (i.e the master DSN must point to the same Database regardless of what node the DSN is configured on). 4. The DSN s on the Primary and Secondary must have the exact same names. The Primary only logs to the Master ODBC DSN s. The Secondary only logs to the Slave ODBC DSN s 27

28 Server Redundancy - Database Logging Primary Secondary Logical Link Master Alarm Manager Master User Registration Logical Link Slave User Registration Slave Alarm Manager Master Point Manager Logical Link Slave Point Manager Master DL Master PTDL Slave PTDL Slave DL Master Alarm Logging Master Point Logging Slave Point Logging Slave Alarm Logging Server Redundancy Data Logging is done in PARALLEL and is done regardless of who is master or slave. 28

29 Server Redundancy - Database Logger Why configure the DSN s on both nodes if only one of them is ever going to actually be used on each node? There are two reasons: 1. This allows for the project configuration on the Primary node to be independent of the Secondary. If you didn t configure them identical, then once you configured the primary DSN you would have to go to the secondary and configure it s DSN in the project. With the configuration in one place it avoids this duplication of effort. NOTE: Remember that you aren t actually allowed to make project configuration changes on the secondary. 2. The Primary will actually talk to the Secondary s Database (and vice versa), but only by a utility called Datamerge, and not by the core logging processes. 29

30 Server Redundancy DataMerge Utility What does the Datamerge Utility do? The Datamerge utility is used to synchronize the Databases between the Primary and the Secondary servers. When one of the Servers in the redundant pair is stopped or goes down, and then restarts, it will have a gap in it s SQL Database for the time period it was down. The Datamerge utility will review the time period that the Server was down and attempt to migrate the missing data to/from the local database to the other Server s database. NOTE: The only way the utility can know where both databases are is if the ODBC DSN s are configured identically on both of them. Network Primary Master ONLINE Secondary Slave ONLINE Step 1 Both systems are online and in a master/slave configuration 30

31 Server Redundancy DataMerge Utility Primary (master) is taken offline Network Secondary asserts itself as the new master Create File Primary Master OFFLINE Secondary Slave ONLINE ptnr_<timestamp>.log Step 2: a) Primary is taken offline b) Secondary asserts itself as master and creates the ptnr_<timestamp>.log file and puts the date/time into the file. The file is plain text. 31

32 Server Redundancy DataMerge Utility Primary comes back online. Secondary detects Primary. Network Append File Primary Slave ONLINE Secondary Master ONLINE ptnr_<timestamp>.log Step 3 a) Primary comes back online. b) Secondary detects the Primary is back and adds the date/time to the ptnr_<timestamp>.log file. What are the ptnr_*.log files used for? These files are used by the Datamerge utility. They contain the timeframe for which the data must be merged between the two databases. The ptnr_*.log files are generated on both the Primary and Secondary. The node that contains the data for the timeframe is the local node Database, and the data must be inserted into the other node s Database. 32

33 Server Redundancy DataMerge Utility Primary Database Secondary Database Datamerge Network Read File Primary Master Secondary Slave ptnr_ log Step 1 The datamerge utility launches and reads the timeframe from all of the ptnr_*.log files. 33

34 Server Redundancy DataMerge Utility Primary Database Secondary Database Query Data Insert Data Datamerge Network Primary Master Secondary Slave ptnr_ log Step 2 The Datamerge utility queries the data from the local Database and inserts the results into the remote Database for the time specified in the ptnr_*.log file(s). 34

35 Server Redundancy Pitfalls 35

36 Server Redundancy Pitfalls Do not exceed 40% steady state CPU Utilization If you exceed 40% CPU usage, then the system runs the risk of not replying to the ping s between the primary and the secondary within an acceptable timeframe. This can cause a spontaneous failover. Do not break the network connection between the Master and Slave This causes Dual Master mode to occur on the systems. It is difficult to recover as both nodes think that they are actually the master in the redundant pair. Never start both the Primary and Secondary at the exact same time This is an issue, as the pings may not be properly processed until the project is completely started. This can cause the two servers to fight for control (fail over back and forth) because they both believe the other isn t running. Start the master, let it finish, and then start the slave. 36

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