2018 Overview: WageWorks and HelloWallet

Transcription

1 2018 Overview: WageWorks and HelloWallet

2 Agenda 1 Welcome 2 WageWorks TRIP Overview 3 HelloWallet Overview 4 Q & A 2

3 Commuter Benefits Transportation Reimbursement Incentive Plan (TRIP) Presented by Holly Lyons, Senior Relationship Manager at WageWorks October 20, 2017

4 Agenda Overview of Commuter Benefits Pre-tax Transit and Pre-tax Parking Benefit WageWorks Suite Participant Experience Reminders Customer Service 4

5 WageWorks Commuter Overview Everyone deserves an easier, less expensive commute WageWorks delivers: Largest, most experienced commuter provider Most comprehensive suite of products available nation-wide Leading edge technology & proprietary products 5

6 Commuter Suite TRANSIT (2017 pre-tax max benefit is $255) Buses Trains Subways Ferries Streetcars Vanpool HOV: UberPOOL, LYFT and VIA-Ride in NYC PARKING (2017 pre-tax max benefit is $255) Near your place of work Near a place from which you commute to work via mass transit SPOTHero Direct Payment 6

7 Proprietary Capabilities SMART CARD SUPPORT NY Metro Card: 100K+ Participants NY Premium Metro Card (continually opens the gate ) Regional Smart Cards supported GEO PARKING MAPPING Location services SPOTHero MOBILE APP Comprehensive Direct 7

8 Savings and More EMPLOYEES BENEFIT By using pre-tax dollars, employees lower their taxable income so they pay less in federal taxes, state taxes and Social Security. Employees can save on their transit and parking expenses easily with WageWorks. 8

9 Delivering a Best-in-Class Experience The largest transit purchaser in the nation, offering the most robust catalog of providers. Cutting edge capabilities, including Smartcards, Mobile apps, Geo Mapping, Navigation services, and integrated web portal for self service. Automated deductions, scheduled payments and automatic mailing of passes creates a seamless experience. Leverage with transit operators; special offers and unique programs. 9

10 Helpful Reminders for You When you register as a new user, you will be asked to input the last 4 digits of an ID. Your answer to this question is the last 4 digits of your Social Security Number. Cut-off date for placing a Metro North or Long Island Railroad Election is the 4 th of the month prior to the benefit month (i.e. August 4 th for September benefit month). For all other Transit and/or Parking Elections, the cut-off is the 10 th of the month prior to the benefit month (i.e. August 10 th for September benefit month). PayMeBack Parking Elections are reimbursed to you via Direct Deposit or Check. To expedite processing, please input Direct Deposit data into your profile when you register. Also to note, you do not need to submit a receipt for reimbursement of PayMeBack parking. When submitting your claim, be sure to select the radio button for submitting with no receipt. Once you register for the WageWorks Commuter benefit, you own your address. Please remember to come into your profile and update your address if you move. 10

11 Customer Service Help For You WageWorks Customer Service available from 8:00 AM to 8:00 PM, Monday through Friday by calling WAGEWORKS ( ). 11

12 Thank you

13 HelloWallet Overview October 20, 2017 Presented by: Andrew Lendnal, Senior Vice President

14 Agenda HelloWallet Overview HelloWallet Demo Questions

15 HelloWallet in a Nutshell

16 Who we are? FOUNDED in 2009 ACQUIRED by July 2017 TEAM OF EXPERTS Consumer finance, technology, and behavioral science FOUNDING MISSION: Democratize access to objective financial guidance Books written by our behavioral science team RESEARCH

17 What is HelloWallet? HelloWallet is an online and mobile financial guidance application available to MMC benefit eligible employees at no cost.

18 What can I do with HelloWallet? Track your bank account activity automatically Receive guidance on spending and debt goals Create a monthly plan for your household spending

19 There is no cost to you for using HelloWallet. 10,000+ MMC employees have registered for HelloWallet

20 Security & Privacy are Paramount HelloWallet has passed security reviews with numerous Fortune 100 companies. We adhere to the reputable ISO international standard for information security. Annually, Veracode performs penetration tests, validates configurations, and scans source code for threats and security flaws. They also scan code quarterly. McAfee SECURE tests our environment daily for more than 55,000 vulnerabilities. We DO NOT store bank account numbers or credentials for accessing those accounts. We DO store information about transactions, such as purchases, payments, and income. We have never experienced a data breach of any kind.

21 HelloWallet Demo

22 Let s Go!

23 HelloWallet Mobile App

24 Where else can you find us? Member Site hellowallet.com/members All things HelloWallet: blog posts, support & more! Social Media Stay up-to-date with HelloWallet news, watch our newest videos & youtube.com/hellowalletofficial Support Center support.hellowallet.com Find answers to your questions or ask your own! Support Contact Info Get in touch with our support team! In-app Live chat

25 HelloWallet Testimonial HelloWallet helped me understand where I was spending my money and update my priorities. The goal setting feature was particularly helpful to me as I am not a financial expert. I have been able to start putting money away in an emergency in a logical way while balancing that with expenses. My adult children are benefitting because I have passed along some financial education I have learned from HelloWallet.. MMC employee

26 Sign up now! It s free! hellowallet.com/mmc -or- on mobile with sponsor code: hellommc10

27 Questions?