Altec Response Portable Alarm Unit. Installation Guide
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1 Altec Response Portable Alarm Unit Installation Guide Tynetec operates a policy of continual product improvement and reserves the right to modify the specification of its products. If any variation to the details in this document are suspected please contact Tynetec s Technical Support on Doc No. FM0548 issue B Page 1 Tynetec, a business unit of Legrand Electric Ltd Unit 10 Cowley Road, Blyth Riverside Business Park, Blyth Northumberland, NE24 5TF. Tel: Fax: sales@tynetec.co.uk Web:
2 CONTENTS Section Topic Page 1 Installation 3 2 How to Switch the Altec Response ON 3 3 Navigating the Display Menu s 4 4 Learning Radio Devices 5 5 Deleting Radio Devices 6 6 Manual Add/Edit Radio Devices 6 7 Radio Device Test Mode 7 8 Audio Setup Mode 7 9 View System Log 8 10 Load Defaults 8 11 Dealing with Alarm Calls 9 12 Low Battery Warnings 9 13 How to Reassign Existing Sensors How to Switch the Altec Response OFF How to Create New Sensors Programming Record 12 ALTEC SENSORS The Altec Response with V1.02a firmware is compatible with the Altec Telecare sensors listed below. Visit the website for more details of each sensor and any new additions to the range. Sensor Type Personal Pendant (supplied with neck cord, wrist strap & belt clip) Attack Pendant (supplied with neck cord, wrist strap & belt clip) Fall Detector Smoke Detector Heat Detector Carbon Monoxide Detector Gas Detector Flood Detector PIR Movement Detector Temperature Extremes Sensor Ambient Temperature Monitor Combined Gas & Carbon Monoxide Detector Bed Occupancy Monitor Chair Occupancy Monitor Non Contact Bed Monitor Enuresis Sensor Automatic Pill Dispenser Door Alarm (with arm/disarm coded keypad) Door Alarm (door contact only) Door Alarm (with isolation keyswitch) Door Alarm Timeclock (inc door contacts) Ceiling Alarm Pullcord Panic/Bogus Caller Button Hard of Hearing Smoke Alarm (with strobe light & vibrating pad) Big Button Call Point Bed Epilepsy Monitor (Sensorium/Emfit) Chair Epilepsy Monitor (Emfit) Self Adhesive Door Contact (life style monitoring) Mains Usage Monitor (life style monitoring low battery report only) Tynetec Part No. ZXT405/ZXT600 ZXT406/ZXT606 ZXT410 ZXT420 ZXT421 ZXT422 ZXT423 ZXT424/ZXT428 ZXT425/ZXT475 ZXT426 ZXT442 ZXT427 ZXT445/ZXT473 ZXT446/ZXT474 ZXT472 ZXT431 ZXT432 ZXT433 ZXT434 ZXT438 ZXT470 ZXT435 ZXT436/ZXT443 ZXT437 ZXT439 ZXT441/ZXT447 ZXT448 ZXT444 ZXT471 Doc No. FM0548 issue B Page 2
3 1. INSTALLATION The Altec Response portable alarm unit is supplied with a power lead and a rechargeable battery. How to Connect the Altec Response POWER LEAD DISPLAY OUTPUT SOCKET Altec Response NAVIGATION KEYS POWER SOCKET tynetec CARING FOR PEOPLE AERIAL 1. The Altec Response will usually be desk mounted within 3 metres of an electric supply, if an extension cable is necessary care should be taken to ensure that no one can trip over the lead. 2. The Altec Response should not be located within 2 metres of a DECT telephone base station, failure to provide this separation may result in reduced range of the Altec radio devices. 3. Slide the battery compartment cover open on the rear of the Altec Response case and connect the battery lead. Refit the cover. 4. Plug the POWER LEAD into the POWER SOCKET and connect to an electric supply. 5. The OUTPUT SOCKET is only used for connecting additional devices such as a flashing light. 6. The flexible black AERIAL receives signals from the Telecare sensors and must not be cut down in length or coiled up. 2. HOW TO SWITCH THE ALTEC RESPONSE ON Once the electric supply is plugged in and switched on the Altec Response display will illuminate. The battery symbol bars should be flashing to indicate the battery is being charged. After 10 seconds the display will go blank, the unit is still on but the display goes off to save power. Battery Power If there is no mains supply connected the Altec Response can be switched on by holding the ENTER key for approx 2 seconds until the display illuminates. The battery symbol bars will not be flashing the number of bars illuminated will give an indication of charge remaining. From a full charge the unit should last approx 4 hours on standby. When the battery is almost exhausted the unit will announce Low Battery and flash an empty battery symbol on the display every 2 minutes. The Altec Response must be plugged in and left on charge for at least 8 hours to restore full battery power. Doc No. FM0548 issue B Page 3
4 3. NAVIGATING THE DISPLAY MENUS If the display is blank press the ENTER key once and the display will illuminate. Press the ENTER key again to display the Main Menu. Use the keys to scroll through the options; Main Menu V1.02A Radio Devices Audio Setup System Log The black or arrows in the top right hand corner of the display indicate that more menu options are available by pressing the keys. Scroll down past System Log and the display will show; Main Menu V1.02A Load Defaults Create Sensor The menu option with 2 inward pointing arrows can be selected with the ENTER key. This will either take you to another sub menu or give you the option to edit data or text. In edit mode the right hand side arrow will move in as shown below; Add/Edit Device Slot : 01 ID : Use the keys to select the first digit (0 9) and the keys to move back/forwards between digits. The same applies to editing text (A Z). To exit a menu move the arrows to then press the ENTER key. To return to the Main Menu at any time press the & keys together. To clear FREE TEXT and EMPTY SLOT prompts press the & keys together. If a menu option has 2 outward pointing arrows then this can be changed using the keys. For example Speech and Siren volume levels can be increased/decreased and Key Clicks can be set on or off X as shown below; Audio Setup Speech Siren Key Click To save any changes made you must scroll down to select Apply then press ENTER. This will also exit the menu. Doc No. FM0548 issue B Page 4
5 4. LEARNING RADIO DEVICES From the Main Menu display select Radio Devices and press the ENTER key, the display will show; Radio Devices Learn Device Delete Device Add/Edit Device Press ENTER again and the display will prompt you to Trigger the Sensor. Learn Device Trigger Sensor :)) Activate the device to be learned. The display will show the device type and it s 8 digit ID number (see note at the bottom of this page). If this is the device you activated press the key to select Accept then press ENTER. If it s NOT the device you activated press the ENTER key to select Reject then try again. Once accepted the display will show Flat, use the keys to choose the dwelling type from; Flat/Block/Bungalow/House/Room options. Press the key to select No: then press the ENTER key. Use the keys to select each digit of the flat/room number and the keys to move between digits then press the ENTER key. Press the key and the display will show No Location, use the keys to choose where the device is located within the dwelling (see table below); 00 No Location 13 Living Area 26 Utility Room 2 39 Games Room 52 Garden Other 01 Local Unit 14 Dining Room 1 27 Entrance/Lobby 40 Common Room 1 53 Basement/Cellar 02 Hallway Down 15 Dining Room 2 28 Front Door 1 41 Common Room 2 54 Ground Floor 03 Hallway Up 16 Dining Area 29 Front Door 2 42 Lift 1 55 Bin Store 04 Stairs 1 17 Bathroom 1 30 Rear Door 1 43 Lift 2 56 Boiler Room 05 Stairs 2 18 Bathroom 2 31 Rear Door 2 44 Lift 3 57 Attic 06 Landing 19 WC/Toilet Up 32 Garage 1 45 Front Gate Bedroom 1 20 WC/Toilet Down 33 Garage 2 46 Rear Gate Bedroom 2 21 WC/Toilet Other 34 Workshop 47 Outbuilding Bedroom 3 22 Kitchen 1 35 Laundry Room 1 48 Shed Bedroom 4 23 Kitchen 2 36 Laundry Room 2 49 Outbuilding/Shed Living Room 1 24 Kitchen Area 37 Office 50 Garden Front Living Room 2 25 Utility Room 1 38 Study 51 Garden Rear 64 Press the key and the display will show FREE TEXT If additional text is entered here (e.g. the persons name) it will be displayed along with the device type, dwelling type and location when an alarm call is made. Press the ENTER key then press the & keys together to clear the FREE TEXT prompt. Use the keys to enter the first character, select from 0 9 A Z SPACE. Use the keys to move between characters. Press the ENTER key when done. If a device is connected to the OUTPUT SOCKET then set O/P Off Time:000 and O/P On Time:000. This is the time in seconds that the device will switch on/off during an alarm. To exit the mode press the key to select then press the ENTER key. Note: make a record of the device type & ID allocated to each resident on the back page of this booklet. Should a device be lost, this record will simplify its removal from memory see section 6. Doc No. FM0548 issue B Page 5
6 5. DELETING RADIO DEVICES This procedure can only be used if you still have the device to be deleted, if the device has been lost see section 6 below. From the Main Menu display select Radio Devices and press the ENTER key. Press the key to select Delete Device and press the ENTER key. The display will prompt you to Trigger the Sensor. Radio Devices Learn Device Delete Device Add/Edit Device Delete Device Trigger Sensor :)) Activate the device to be deleted. The display will show the device type and it s 8 digit ID number. If this is the device you activated press the key to select Delete then press ENTER. If it s NOT the device you activated press the ENTER key to select Reject then try again. To exit the mode select then press the ENTER key. 6. MANUAL ADD/EDIT RADIO DEVICES If there is a lot of radio activity making it difficult to learn radio devices by activating them then they can be entered manually using this mode. If a device has been lost and you need to remove it from memory you should also use this mode. From the Main Menu display select Radio Devices and press the ENTER key. Press the key to select Add/Edit Device and press the ENTER key. The display will show; To Add a New Device Radio Devices Learn Device Delete Device Add/Edit Device Add/Edit Device Slot : 01 Id : Use the keys to select the next available free Slot Number. This is identified by the ID being displayed as Id :????????. Press the ENTER key then enter the 8 digit ID off the label on the device to be added. Use the keys to select each digit (0 9) and use the keys to move between digits then press the ENTER key. To exit the mode select then press the ENTER key. To Edit or Delete a Device Use the keys to select the required Slot Number/Id. To Edit; press the ENTER key then edit the 8 digit ID (as described above) to match the label on the device. To Delete; press the ENTER key then use the keys to set the first digit to a? then press the ENTER key. The ID will then be displayed as Id :????????. To exit the mode select then press the ENTER key. Doc No. FM0548 issue B Page 6
7 7. RADIO DEVICE TEST MODE From the Main Menu display select Radio Devices and press the ENTER key. Press the key to select Radio Test and press the ENTER key. Radio Devices Radio Test The display will prompt you to Trigger the Sensor. Radio Test Trigger Sensor :)) Activate the device to be tested. The display will show the device type, it s 8 digit ID number and Slot number. To exit the mode select then press the ENTER key. 8. AUDIO SETUP MODE From the Main Menu display select Audio Setup and press the ENTER key, the display will show; Audio Setup Speech Siren Key Click Press ENTER and a message will announce Test at the current volume level. Use the keys to increase/decrease the speech volume level. Press the ENTER key again to check the new level. Press the key to select Siren and press the ENTER key, the siren will sound at the current volume level. Use the keys to increase/decrease the siren volume level. Press the ENTER key to check the new level. Press the key to select Key Click then press the keys to set on or off X. Scroll down past Key Click and the display will show; Audio Setup Location Speech Mute Time : 20 Apply Press the keys to set the location speech message on or off X. Press the key to select Mute Time: 120 then press the ENTER key. Use the keys to select each digit (0 9) of the mute time (in seconds) and use the keys to move between digits, then press the ENTER key. Press the key to select Apply then press the ENTER key. This will also exit the menu. Doc No. FM0548 issue B Page 7
8 9. VIEW SYSTEM LOG Details of the last 128 alarm calls are stored in memory. From the Main Menu display scroll down to System Log and press the ENTER key. Main Menu V1.00A Radio Devices Audio Setup System Log The display will show details of the last alarm call, see example below; System Log 004 Smoke Alarm Room Hallway Use the keys to scroll back/forward to view previous alarms. Press the key to exit the mode. 10. LOAD DEFAULTS From the Main Menu display scroll down to Load Defaults and press the ENTER key. The display will show the Load Defaults options; Main Menu V1.00A Load Defaults Create Sensor Load Defaults System Defaults X Radio Defaults X Log Defaults X Scroll down past Log Defaults and the display will change to; Load Defaults Sensor Defaults X Power Off X Apply Select the Defaults you want to load then press the keys to set on or off X. System Defaults clears all programming from memory Radio Defaults clears all radio devices from memory Log Defaults clears all alarm call history from memory Sensor Defaults clears all custom sensors from memory (see section 13) Power Off Turns the Altec Response unit off (see section 12) Multiple defaults can chosen with a and applied simultaneously. Press the key to select Apply then press the ENTER key. This will also exit the menu. Doc No. FM0548 issue B Page 8
9 11. DEALING WITH ALARM CALLS When an alarm is activated the Altec Response unit will beep, announce and display the type and source of the call. A typical display will be; SMOKE ALARM Room Kitchen Area The location text will alternate with the Free Text information if any has been assigned. Press the ENTER key after the speech message and the bottom line of the display will change as below; SMOKE ALARM Room Back Mute Clear Use the keys to select between Back Mute Clear then press ENTER. Selecting Back will return back to original alarm display and message. Selecting Mute will silence the beep and alarm message for the preset mute time (see section 8). Selecting Clear will cancel the alarm. Call Waiting If more than one call exists the display will show 2 arrows in the bottom corners as below; Use the keys to view the other calls. The calls can be cleared in any order. SMOKE ALARM Room Kitchen Area 12. LOW BATTERY WARNINGS If the Altec Response is being used on battery and its charge is running low the unit will beep and announce Low Battery and flash an empty battery symbol on the display every 2 minutes. When the battery is exhausted the unit will announce Powering Down before turning itself off. Connect the power lead and leave on charge for at least 8 hours to restore full battery power. If the battery in a radio sensor needs replacing you will be alerted by a Low Battery call. This can occur anytime but it will usually follow a genuine call from the same device. SMOKE ALARM Room Low Battery Clear the call in the normal way but ensure the sensor battery is replaced as soon as possible. The Low Battery call will repeat after all subsequent calls (or each day) until the battery is replaced. Note: if there is no obvious means of replacing the battery then it may be a sealed for life device (eg. pendant, smoke detector, carbon monoxide detector, etc. Please contact your Supplier or Tynetec s customer support dept for advice. Doc No. FM0548 issue B Page 9
10 13. HOW TO REASSIGN EXISTING SENSORS If you need to reassign an existing radio sensor to another person/dwelling or simply amend its location/free text details then follow the procedure below; From the Main Menu display select Radio Devices and press the ENTER key, the display show; Radio Devices Learn Device Delete Device Add/Edit Device Press ENTER again and the display will prompt you to Trigger the Sensor. Learn Device Activate the device which you want to amend the details of. The display will show the device type and it s 8 digit ID number. Trigger Sensor :)) Personal Pendant Id: Reject Edit If this is the device you activated use the key to select Edit then press ENTER. If it s NOT the device you activated press the ENTER key to select Reject then try again. Amend the necessary details as described in section 4 of this manual. To exit the mode press the key to select then press the ENTER key. 14. HOW TO SWITCH THE ALTEC RESPONSE OFF If possible the Altec Response should be left plugged in and switched on at all times. This will ensure its battery is always fully charged and alarm calls will always be received. If the unit must be switched off follow the procedure below; Switch the mains supply OFF and unplug power lead. Press the ENTER key once to illuminate the display then press ENTER again to display the Main Menu. Press the key to select Load Defaults then press ENTER. Press the key to select Power Off Load Defaults Sensor Defaults X Power Off Apply Press the key to change the X to a Press the key to select Apply then press ENTER. The display will blank, the unit is now switched off and will not receive any alarm calls. See section 2 of this manual for how to switch the Altec Response back on. Doc No. FM0548 issue B Page 10
11 15. HOW TO CREATE NEW SENSORS When the Altec Response left the factory it was programmed to recognise all sensors in the Altec range at that time see list inside front cover. If you attempt to learn a new sensor and it is not being recognised then you can add it to the Altec Response memory using the Create Sensor menu option. From the Main Menu display scroll down to Create Sensor and press the ENTER key. The display will change to show Create Sensor options; Main Menu V1.00A Load Defaults Create Sensor Create Sensor Slot : 01 EMPTY SLOT BS Code: 00 Use the keys to select the next available EMPTY SLOT (max 12). Press the ENTER key then press the & keys together to clear the EMPTY SLOT prompt. Use the keys to enter the first character of the new device type being added, select from 0 9 A Z SPACE. Use the keys to move between characters. Press the ENTER key when done. Press the key to select BS Code: 00 then press the ENTER key. Use the keys to select the first digit (0 9) of the BS code and use the keys to move between digits then press the ENTER key. Note: the BS code is the first 2 digits of the 8 digit ID printed on the device label. Create Sensor BS Status 1 : 00 BS Status 2 : 00 Press the key to select BS Status 1: 00 then press the ENTER key. Use the keys to select the first digit (0 9) of the BS Status 1 and use the keys to move between digits then press the ENTER key. Note: the BS Status 1 (alarm) is normally 09. Press the key to select BS Status 2: 00 then press the ENTER key. Use the keys to select the first digit (0 9) of the BS Status 2 and use the keys to move between digits then press the ENTER key. Note: the BS Status 2 is normally 00. To exit the mode select then press the ENTER key. Note: if you are unsure, please contact Tynetec s customer support department for details of the BS codes and status s for new devices. Doc No. FM0548 issue B Page 11
12 PROGRAMMING RECORD Slot No. Device Type Device ID Location Tynetec, a business unit of Legrand Electric Ltd Unit 10 Cowley Road, Blyth Riverside Business Park, Blyth Northumberland, NE24 5TF. Tel: Fax: sales@tynetec.co.uk Web: Doc No. FM0548 issue B Page 12
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