Demo Lab Guide Compellent SC8000

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1 Demo Lab Guide Compellent SC8000 Product Domain: Storage Author: Angelo Rivano Version: 1.15 Date: September Dell Demo Center Dell Inc., 2016

2 Table of Contents 1 Product Overview Lab Preparation Considerations and Caveats Introduction Lab Topology and Essential Information... 6 Element Access Compellent ease of use and volume management Introduction... 9 Signing into the Compellent Storage Center GUI Creating a new volume Mapping the volume to a server Viewing the volume in Windows Creating a new VMware Datastore Expanding the Datastore Deleting the Datastore Adding a Raw Device Mapping to a Virtual Machine Deleting the RDM Creating VM Storage Profiles Deleting VM Storage Profiles Data Protection Introduction Creating a Manual Replay Using the Manual Replay to recover from data loss Deleting the Manual Replay volume Creating a Replication Viewing Replications Reporting, Alerting and Managing...57 Introduction...57 Using Compellent Enterprise Manager for monitoring and alerts Monitoring performance Performing real-time analysis Configuring Alerts and Thresholds Dell Demo Center Dell Inc., 2016

3 Querying past events Using the Chargeback feature Hands-On Hyper-V stretched cluster and Live Volume Introduction Cluster Shared Volumes (CSV) and VMs creation Preliminary testing Disaster Recovery Test and Failover Procedures Disk failure Storage Center failure scenarios Complete failure of Primary SC (Resources on Host A) Complete failure of Secondary SC (Resources on Host A) Complete failure of Primary SC (Resources on Host B) Complete failure of Secondary SC (Resources on Host B) Dell Demo Center Dell Inc., 2016

4 1 Product Overview The SC8000 is a 2U rack chassis with dual six-core, 2.5GHz (with Turbo) Intel Xeon E processors. It can support full high-availability and failover capabilities with a dual controller system and provides enhanced diagnostics capability with the Integrated Dell Remote Access Controller (idrac). The SC8000 offers exceptional power efficiency with dual redundant 80 PLUS Platinum rated hotswappable, low wattage power supplies and has six redundant hot-plug fans. Using Fresh Air technology, the SC8000 can operate at higher temperatures or even chiller-free environments to help reduce datacenter costs. Providing up to five nines of availability (99.999% availability), Storage Center keeps critical customer data at the ready1. Combining resilient hardware and software with world-class Copilot Support helps enterprises realize the continuous data availability critical to their success. Built-in intelligence and automation optimize the storage environment, and every enterprise feature is fully integrated for optimum efficiency, flexibility and performance. Empowered by real-time system information about each block of data, Storage Center optimizes data placement, management and protection throughout its lifecycle. Storage is provisioned without wasting capacity. Data is moved where it s needed, when it s needed, based on actual use and performance needs. Data is automatically tiered from SLC and MLC SSDs as well as traditional rotating disk options to optimize performance and cost. And data is continuously protected using pointer-based snapshots. Storage Center leverages a comprehensive software suite with advanced functionality. At the core of the solution is true storage virtualization, which pools all resources across the array for maximum efficiency and performance. Thin provisioning, automated tiered storage software and space-efficient snapshot technology help you get more out of your storage investment. Thin replication and dynamic business continuity software provide a cost-effective recovery and allow for the movement of volumes between arrays without disruption. 4 Dell Demo Center Dell Inc., 2016

5 1.1 Lab Preparation Considerations and Caveats It is in your best interests to ensure the demo environment you will be demonstrating is clean & tidy before you begin. For this reason we would recommend, where possible, you log in to your demo at least 15 minutes prior to delivery and check the following; 1. Familiarize yourself with the environment during this time and check any specific features you are expecting to demo. 2. Most importantly, be crystal clear with yourself on what it is you plan to show. A full demo of every feature described below (with questions) can take several hours. If you only have a short time slot be sure to focus on the key points that address the customer s pain points and will drive value home to them. 3. Ensure that you have scheduled the demo for sufficient time so as not to have the demo end before you are finished with the customer. Any other guidance on how the user should prepare for the lab can be added here. If there are limitation or something the user should be aware of call out also. 5 Dell Demo Center Dell Inc., 2016

6 2 Introduction The purpose of this document is to provide the Dell Technical Sales force with the tools they need to deliver an effective live demonstration of the Dell Compellent Storage Center v6.3 capabilities. These include but are not limited to the following elements: - Storage Center System Manager 6.3 web interface (SCSM) - Enterprise Manager 6.3 (EM) - Compellent vcenter Plug-in 1.5.3/2.0 When you start the demo, you will find yourself logged into a Windows 2008 Server operating system. On the desktop you will find shortcuts to everything needed to perform the steps in this lab guide Lab Topology and Essential Information 6 Dell Demo Center Dell Inc., 2016

7 Element Access Logging into Enterprise Manager: On the desk top double click on the Enterprise Manager Client icon and enter the following details when prompted: - Username: Admin - Password: password Note: Host/IP and Web Server port will be pre-populated and should not be changed. Logging into vcenter Server: Double-click the vsphere client icon. The Client will log you in automatically. 7 Dell Demo Center Dell Inc., 2016

8 Logging into Storage Center: Double-click on the Compellent Storage Center icon and enter the following details when prompted: - Username: Admin - Password: password 8 Dell Demo Center Dell Inc., 2016

9 3 Compellent ease of use and volume management 3.1 Introduction In this demo you will be performing the following tasks: - Create a New Volume - Map a Volume to Server - View the Volume in Windows - Create a New Datastore - Add a Raw Device Mapping to a VM - Delete a Raw Mapping Device - VM Storage Profiles - Delete VM Storage Profiles Gotcha s - Make it clear to the customer that there is zero pre-allocation of Volume space when a new volume is created. - Show how all operations are simple and wizard-driven but explain that nearly all tasks can equally be scripted (PowerShell or CompCU) for complete orchestration 9 Dell Demo Center Dell Inc., 2016

10 Signing into the Compellent Storage Center GUI 1. Double-click on the Compellent Storage Center shortcut on the desktop. 2. Click Accept on the warning window. Note the Username and Password. 3. Type Admin for User, and password for Password. Click LOGIN. 10 Dell Demo Center Dell Inc., 2016

11 Creating a new volume 1. Click on the + sign next to Storage to expand the Storage view. Right-click Volumes and select Create Volume. 2. Click on Redundant in the Create Volume wizard. 3. Click Continue to accept the default volume size of 500 GB. 11 Dell Demo Center Dell Inc., 2016

12 Note: Dynamic Capacity allows a virtual volume that can be larger than the available physical disk space 4. Click Continue to accept the Recommended Storage Profile (All Tiers). 5. Type Demo Volume 1 for the volume name and click Continue. Leave all other settings as default. 12 Dell Demo Center Dell Inc., 2016

13 Note: Volume Folders are option ways for an organization to organize volumes. For example: Exchange volumes, SQL volumes. 6. Click Create Now to complete the wizard. Do not close the next screen, as it is needed in the next steps. Mapping the volume to a server 1. Click Map this Volume to a Server. 2. Select your Windows demo server and click Continue. Note: You can verify your windows server name by clicking the Start Menu button, right-clicking Computer, and selecting Properties. 13 Dell Demo Center Dell Inc., 2016

14 3. Click Advanced on the verification window. 4. Click Continue when you have taken note of some of the options available in the Advanced settings window. 5. Click Create Now to complete the volume mapping wizard. 6. Click the Close button. 7. Click Demo Volume 1 in the Storage Center GUI. 14 Dell Demo Center Dell Inc., 2016

15 8. Click the Mapping tab on the right-hand side to see the connections made between the volume and the server. 9. Click the Statistics tab. Notice that Demo Volume 1 consumes zero space on the SAN, regardless of the size of the volume you created. Note: When demoing be sure to view the volume properties before the disk is formatted. Disk formatting will cause some data to be written to disk. 15 Dell Demo Center Dell Inc., 2016

16 Viewing the volume in Windows 1. Double-click on the Rescan shortcut on the desktop. 2. Click the Computer Management icon from the desktop taskbar. 3. Select Disk Management from the left hand tree. 4. Scroll down thought the disks at the bottom, and look for the 500 GB disk we created. Note: the disk is Unknown, Offline, and the volume is Unallocated. 5. Right-click on the 500 GB Offline disk and select Online. 16 Dell Demo Center Dell Inc., 2016

17 Note: the disk status changes from Offline to Uninitialized. 6. Right-click on the disk again and select Initialize Disk. Note: the disk status changes from Not Initialized to Online. 7. Right-click on the GB Unallocated volume space to the right of the disk and select New Simple Volume. 8. Walk through the New Simple Volume wizard and accept all of the defaults. On the Format Partition screen ensure that Perform a quick format is selected. Type My Demo Volume for the Volume label. 17 Dell Demo Center Dell Inc., 2016

18 Note: It will take some time for the format to complete if a Quick Format is not checked but it will make no difference to the space taken on the SAN. For this reason we always recommend using Quick Format. 9. Click Next and Finish to complete the New Volume Wizard. 10. Right-click the My Demo Volume and select Explore. Note: this will open Windows Explorer. 18 Dell Demo Center Dell Inc., 2016

19 11. Right-click the new Volume in Windows Explorer, and select Properties. Note: 105 MB has been used to create and journal the NTFS filesystem. 12. In Compellent Storage Center, click the Statistics tab we looked at earlier. Click the refresh button at the top of the GUI. Note: Now that we have written a NTFS file system to the volume, the volume is now consuming a small amount of space. 19 Dell Demo Center Dell Inc., 2016

20 13. In Windows Explorer, browse the other volume that belongs to the lab environment. In the other volume is a folder called 1GB_Data. You can right-click the folder and select Properties to verify the size of the data folder. a. Right-click the 1GB_Data folder, select Copy. b. Click on the new My Demo Volume we created, and Paste the data inside the volume. c. Refresh the volume Statistics again in Storage Center. Note: Notice that the actual used space on the SAN is twice the size of the Volume Space used. Since Compellent performs all new writes to RAID10 this is normal and later modules will detail how to demonstrate the tiering effect of the system. 20 Dell Demo Center Dell Inc., 2016

21 Creating a new VMware Datastore 1. Double-click the VMware vsphere Client short-cut on the desktop. 2. Right-click on your ESX host. a. At the bottom of the menu click Manage Compellent Storage. b. Select Add Datastore. 3. Click Next to Create New Compellent Volum 21 Dell Demo Center Dell Inc., 2016

22 4. Type My Demo Datastore in the Volume Name field. a. Leave all other settings as default. b. Click Next. Note: Although it is possible to select a Volume Folder at this point, it is not possible to create new Volume Folders from this view. The creation of new Volume Folders must be performed from the Storage Center or Enterprise Manager GUI. 5. Click Next to accept the Recommended Storage Profile. 22 Dell Demo Center Dell Inc., 2016

23 Note: Although it is possible to select any Storage Profile at this point including any previously created Custom profiles - it is not possible to create new Storage Profiles from this view. The creation of new Storage Profiles must be performed from the Storage Center or Enterprise Manager GUI. 6. Click Next to accept the Daily Replay profile. Note: Although it is possible to select any Replay Profile at this point including any previously created custom profiles - it is not possible to create new Replay Profiles from this view. The creation of new Replay Profiles must be performed from the Storage Center or Enterprise Manager GUI. 7. Click Next to leave the LUN number as default. 23 Dell Demo Center Dell Inc., 2016

24 Note: The system will only display LUN numbers that are currently available. LUN numbers already in use will not be displayed. 8. Click Next, leaving the default protocol set to Fibre Channel. 9. Click Next to accept the default File System Version as VMFS Click Next, leaving default Datastore name. 24 Dell Demo Center Dell Inc., 2016

25 11. Click Finish to accept all the Datastore Settings listed in the summary. 12. At the bottom of the vsphere Client GUI, you will see a Recent Tasks section. a. You can resize this section by selecting the area above Recent Tasks. b. Observe the progress of the datastore creation and the rescan of the ESX HBAs. 13. At the top of the vsphere Client GUI, click on Hosts and Clusters and change this to Datastores. 25 Dell Demo Center Dell Inc., 2016

26 14. Expand the hierarchy in the left-hand pane. a. Click on the My Demo Datastore we just created. 15. There are 11 tabs in the right-pane. a. Click the right arrow to display the Compellent Storage tab. b. Click the Compellent Storage tab. 16. Under View, click on General. 26 Dell Demo Center Dell Inc., 2016

27 17. Under View, click on Usage Statistics. 18. Open Compellent Storage Center. Click Refresh. a. Notice how our new Demo Datastore appears. b. Click on My Demo Datastore, and select the Statistics tab. c. Note: Compare the information seen in vsphere with the information in the Storage Center GUI. Notice how the information is identical. 27 Dell Demo Center Dell Inc., 2016

28 Expanding the Datastore 1. Open VMware vcenter. Right-click on My Demo Datastore and select Manage Compellent Storage then click Expand Datastore. 2. Click Next to accept the default New Volume Size. 3. Click Finish on the summary. 28 Dell Demo Center Dell Inc., 2016

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30 Deleting the Datastore 1. Right-click on My Demo Datastore, select Manage Compellent Storage, and click Remove Datastore. 2. Click Next to Permanently the datastore. Note: In normal operation the recommendation is not to permanently delete volumes but rather to use the Place in Recycle Bin option. This allows for accidental deletion of volumes to be rolled back with limited impact. 30 Dell Demo Center Dell Inc., 2016

31 3. Click Finish to complete the wizard. 31 Dell Demo Center Dell Inc., 2016

32 Adding a Raw Device Mapping to a Virtual Machine 1. In vsphere Client, at the top, navigate to Home, Inventory, VMs and Templates. 2. Expand the hierarchy in the left-hand pane. Right-click the lab Virtual Machine (DoNotDelete), select Manage Compellent Storage and click Add Raw Device. 3. Click Next to accept the defaults in the Device Configuration section of the wizard. 4. Click Next leaving the default host selected. 32 Dell Demo Center Dell Inc., 2016

33 5. Click Next to Create a New Compellent Volume. 6. Type My RDM in the Volume Name field. Click Next. Leave all other settings as default. 33 Dell Demo Center Dell Inc., 2016

34 7. Click Next, accepting the Recommended (All Tiers) Storage Profile. 8. Click Next, leaving the default Daily Replay Profile. 9. Click Next to accept the default LUN number. 34 Dell Demo Center Dell Inc., 2016

35 10. Click Next, leaving the Mapping Protocol set to Fibre Channel. 11. Click Next, to select Physical compatibility mode. 12. Click Finish to complete the wizard. 35 Dell Demo Center Dell Inc., 2016

36 13. Click to select the DoNotDelete Virtual Machine. a. Click on the Compellent View tab on the far right as before. b. Click on Usage Statistics in the central View area. 14. In Compellent Storage Center, click Refresh. a. Select the new My RDM listed under Volumes. b. Click the Statistics tab. 36 Dell Demo Center Dell Inc., 2016

37 Note: Compare the difference between the space consumed statistics of Demo Volume with My RDM. Because the RDM does not have any file system data written to it at this time it will occupy zero space on the SAN until data is written to the drive. 37 Dell Demo Center Dell Inc., 2016

38 Deleting the RDM 1. Open vsphere Client. a. On the top bar, navigate to Home, Inventory, VMs and Templates. b. Right-click the DoNoDelete virtual machine, select Manage Compellent Storage and click on Remove Raw Device. Note: See step 2 below if the option is greyed-out. 2. If Remove Raw Device is greyed out and not clickable, then restart the vsphere Client to resolve the issue. Note: Explain to the customer that this is an operation that would rarely be used on a day-to-day basis. Highlight that it is a known issue and will likely be resolved in the near future. 38 Dell Demo Center Dell Inc., 2016

39 3. Select the RDM created previously and click Next. 4. Click Next to permanently delete the RDM. Note: In normal operation the recommendation is not to permanently delete volumes but rather to use the Place in Recycle Bin option. This allows for accidental deletion of volumes to be rolled back with limited impact. 39 Dell Demo Center Dell Inc., 2016

40 Creating VM Storage Profiles 1. In vsphere Client, navigate to Home, VM Storage Profiles. 2. Select Create VM Storage Profile. 40 Dell Demo Center Dell Inc., 2016

41 3. Type Gold Service in the Name field. Click Next. 4. Select the following Storage Capabilities: a. High-Performance, Multi-RAID, and Replicated b. Multi-tier, Performance, Replicated c. Multi-tier, High-Performance, Replicated. d. Click Next. 5. Review the VM Storage Profile and click Finish. 41 Dell Demo Center Dell Inc., 2016

42 6. Repeat the same steps for a Storage Profile called Bronze Service. 7. Select the following Storage Capabilities: Multi-tier and Multi-tier, High-Performance. Click Next. 8. Navigate to Home, Inventory, Hosts and Clusters. a. Right-click the Compellent host and select New Virtual Machine. 42 Dell Demo Center Dell Inc., 2016

43 9. Select Typical. Click Next. 10. Select the Gold Service VM Storage Profile in the dropdown. Note: Because of the settings of the VM Storage Profile we created earlier, all the data stores are listed under Incompatible. 11. Select the Bronze Service VM Storage Profile in the dropdown. 43 Dell Demo Center Dell Inc., 2016

44 Note: Because of the settings of the VM Storage Profile we created earlier, the My Demo Datastore is listed under Compatible. 12. Having demonstrated the VM Storage functionality you can now cancel out of the Create New Virtual Machine wizard. 44 Dell Demo Center Dell Inc., 2016

45 Deleting VM Storage Profiles 1. Select each of the VM Storage Profiles you created earlier and select Delete VM Storage Profile. 2. Click Yes to confirm removal. 45 Dell Demo Center Dell Inc., 2016

46 3.2 Data Protection Introduction In this demo you will be performing the following tasks: - Create a Manual replay - Delete Files to Simulate Recovery - Local Recovery - Delete View Volume - Create Replication - Viewing Replications Gotchas: - Some of the older documentation refers to Unlimited Snapshots. Although the snapshot limit is so high as to be effectively limitless for most customers be aware that there is actually a soft limit today and the terminology used should be practically limitless. - Be aware of the worst-case scenario for snapshots: that a tiny change to data (4k) could take 2MB on the SAN due to the page allocation. However explain to the customer that for applications that have this kind of write profile a 512K page could be used and that the snapshot overhead will typically reside on T3 disks. - Snapshots are crash-consistent unless an application-aware technology is being used to take them. Explain the benefits of Replay Manager. - Be sure to point out that SAN-based snapshots are not intended to replace traditional backups and should not be considered an E2E DR solution on their own. For single-system/single-site environments a traditional backup is still recommend for true DR coverage. 46 Dell Demo Center Dell Inc., 2016

47 Creating a Manual Replay 1. Open Storage Center GUI, right-click Demo Volume 1, select Replay > Create Replay. 2. Click Create Now. Leave all settings as default. 3. Click the Replays tab to see the volume s current Replays including the manual Replay we just created. 47 Dell Demo Center Dell Inc., 2016

48 Using the Manual Replay to recover from data loss 1. Open Windows Explorer. Navigate to My Demo Volume and delete some of the files copied earlier 2. Open Storage Center. Right-click the manual Replay and select Create Volume from Replay. Note: Check the Description field to ensure that it is the manual Replay you configured 3. Click Create Now. Leave all settings as default. 48 Dell Demo Center Dell Inc., 2016

49 4. Click Continue to map the Replay to the server. Note: The Windows server should be selected by default. 5. Click OK on the summary to complete the wizard. 6. Double-click the Rescan shortcut located on the Desktop. 49 Dell Demo Center Dell Inc., 2016

50 7. Open Windows Disk Management. Right click the new 500 GB and select Online. Note: The recovered disk is already initialized and formatted with a NTFS filesystem. The server will recognize the volume and will assign the next sequential drive letter automatically. 8. Right-click the Replay volume we just put Online and select Explore. Notice that data we deleted previously is able to be accessed on the Replay volume. 9. Copy the data we deleted previously and paste it to the original Demo Volume. 10. Open Storage Center. Click on the Demo Volume 1 View 1 Replay volume. 11. Click on the Statistics tab. 50 Dell Demo Center Dell Inc., 2016

51 Note: The Replay volume has 1 GB of data in it. However, it only consumes 20 MB on the SAN. 51 Dell Demo Center Dell Inc., 2016

52 Deleting the Manual Replay volume 1. Right-click the Demo Volume View 1 and select Delete. 2. Click Yes to confirm deletion. Note: It would be best practices in a production environment to unmap the volume prior to deleting it but it not necessary for the purposes of this demo. 3. Double-click the Rescan shortcut on the desktop. 52 Dell Demo Center Dell Inc., 2016

53 Creating a Replication 1. Open Compellent Storage Center and take note of the name of the array you are logged into. (For example: SC 60695) 2. Double-click the Enterprise Manager Client shortcut on the desktop. 3. Click Log In. User Name is Admin. Password is password. 53 Dell Demo Center Dell Inc., 2016

54 4. Right click on your correct Storage Center name you recorded in step 1. a. Select Tasks > Replication > Replicate Volumes. 5. Select a replication destination Storage Center and click Next. Note: If more than one array is listed, select either one. 6. Select Demo Volume 1 as the volume to replicate. Click Next. 7. Click Next to accept the default settings on the Replication Attributes window. 54 Dell Demo Center Dell Inc., 2016

55 Note: If Replicate Active Replay select, replication will copy all writes from the active Replay area of the volume. If Deduplication is selected, replication will copy only the changed portions of the Replay history on the source volume. However, this extra optimization is resource intensive. 8. Click Finish to complete the wizard. 55 Dell Demo Center Dell Inc., 2016

56 Viewing Replications 1. Click Replications & Live Volume in the bottom left-hand navigation pane. 2. All current Replications are shown. Select the Replication job you have just created and the current properties and status will be shown in the bottom pane. Details on the Replays, Progress and IO Reports can be view by selecting the appropriate tab in this view. Note: For recently created replications this data will be minimal. 56 Dell Demo Center Dell Inc., 2016

57 3.3 Reporting, Alerting and Managing Introduction With Enterprise Manager, all local and remote Storage Center systems are discovered using a single console. This centralized interface provides a complete view of all aspects of the Storage Center environment, significantly reducing storage administration time. In this demo you will be performing the following tasks: - How do I see what s going on in the system? - Alerts and Thresholds Configuration - Chargeback Gotchas - IO views are updated fairly regularly but the Storage views are not. So be sure to show information here that is longer term. 57 Dell Demo Center Dell Inc., 2016

58 Using Compellent Enterprise Manager for monitoring and alerts 1. Click Monitoring in the bottom left-hand navigation pane. 2. The right hand pane will display the various Alerts. 3. Toggle through each of the tabs at the top. 58 Dell Demo Center Dell Inc., 2016

59 4. Click Storage (SAN/NAS) on the bottom left. 5. Click the Summary tab to show the current Storage status. a. Scroll down to look at the various reports. 59 Dell Demo Center Dell Inc., 2016

60 6. At the very bottom is a Top 10 Fastest Growing Volumes report. a. Highlight this report as an example of how easy it is to access to vital data. Monitoring performance 1. Click the IO Usage tab to show an overview of the system s performance. 60 Dell Demo Center Dell Inc., 2016

61 2. Use the check boxes at the bottom of the graph to show how the data can be filtered. 3. Use the explorer view on the left to show the performance details for a different objects such as: Volumes, Controllers, Ports, Profiles, Disk pools and Disks. 4. Click on the View icon at the top of the object hierarchy. 5. Click Comparison View. 61 Dell Demo Center Dell Inc., 2016

62 6. Select all disks of a type. Click Update. a. Demonstrate both the Comparison view and that the load is equally spread across all disks. 62 Dell Demo Center Dell Inc., 2016

63 Performing real-time analysis 1. Click on the Charting tab to start recording performance analysis data. a. Click the drop down menu at the top to display different time windows. 2. Open Windows Explorer and copy some data on the My Demo Volume so that the SAN performs some I/O operations. 63 Dell Demo Center Dell Inc., 2016

64 3. Explore the graphs to show that data is immediately displayed in the Charting viewer. a. This is a great, free, resource that can be used to perform real-time analysis. Configuring Alerts and Thresholds 1. Click Threshold Alerts in the bottom left-hand navigation pane. 2. Click the Definitions tab. Click Create Threshold Definition on the top right. 64 Dell Demo Center Dell Inc., 2016

65 3. Click the Type drop-down menu to demonstrate the different types of Alerts that can be created: IO Usage, Storage, and Replication. 4. Click the Alert Object Type to demonstrate the granularity of the alerts possible. 5. Create an example alert to show that alerts can be applied across all the Storage Centers that Enterprise Manager is managing or just a subset. Querying past events 1. Click the Queries tab and demonstrate that queries can be run instantly or saved for future use. 2. Define a query as per the below picture. a. Definition: Storage, Storage Type Tier, Actual Space and use a 1GB Threshold Value. b. Click Run. 65 Dell Demo Center Dell Inc., 2016

66 Using the Chargeback feature 1. Click Chargeback in the bottom left-hand navigation pane. 2. Click Edit Chargeback Settings. 66 Dell Demo Center Dell Inc., 2016

67 3. Demonstrate the ease of configuration and flexibility of the function. 4. Click the Add Department to show how simple it is to create new Departments and define pricing structures. 67 Dell Demo Center Dell Inc., 2016

68 5. Click the Chargeback Runs tab and select the last Manual Run point. 6. Click the Departments tab to show an overview of the systems Chargeback is currently configured for. 68 Dell Demo Center Dell Inc., 2016

69 3.4 Hands-On Hyper-V stretched cluster and Live Volume Introduction The Dell Compellent storage infrastructure is based on a typical DR / LV organization with two Storage Centers 6.5, each connected a node configured in a Microsoft Hyper-V cluster based on two Windows Server 2012 R2 DC 64-bit Operating Systems. As the physical characteristics of the different components may change, we will not focus on details but just highlight the overall architectural layout: As mentioned, we have an already configured Hyper-V stretch cluster, with a few configured volumes and virtual machines that we will use for our disaster recovery and failback testing procedures: 69 Dell Demo Center Dell Inc., 2016

70 You can verify the status of the overall cluster or of any single node of the cluster using the Failover Cluster Manager. Verify that the quorum and cluster disks are on line. Depending on cluster status and events, it may be necessary to manually bring these disks online. If the disks does not come online, it may be necessary to access Disk Management and rescan the disks on each node to make sure they are visible on each node. Once all the cluster disks are online, then verify the health of the cluster resources. 70 Dell Demo Center Dell Inc., 2016

71 In this example, there are four guest VMs to verify. If necessary, manually start the guest VMs and then verify that they are properly functioning. Clearly the number and size of configured CSV and VMs, and consequently the number of the already configured Live Volumes, can vary and can be adjusted depending on your needs; in the following sections of this paper we will also address some basic configuration topics in order to help you in modifying the configuration to better meet your needs, but please consider that this document is not intended to be a summary of Hyper-V configuration procedures and best practices, just a survival guide. In this example, the environment has been set up as follows: The primary and secondary locations are well connected with adequate data bandwidth and low latency between them to allow for data replication. Both locations are remotely accessible to administrators. This is important to ensure a timely response to a DR event. A Dell Compellent Storage Center is configured at each location, each with sufficient IO and volume (space) capacity to support the Hyper-V stretch cluster s resources. Here are the major details of the currently configured server and storage infrastructure. Resource Name IP Address (Mgmt) IP Address (idrac) Remarks Server DT-POC-PRI W12 Server DT-POC-DR W12 Storage SC /97 Management IP Storage SC /197 Management IP EM DC POC-Mgmt-Srvr VM 1 VM Gen1 W2008R2 VM VM Gen1 W2008R2 VM VM Gen1 W2008R2 VM VM Gen2 W2012R2 VM name suffix shows the CSV # where the VM has been created and configured (e.g. HyperV- CSV1, HyperV-CSV2, ). CSVs sizes are: 1 TB for CSV1, 2 TB for CSV2, 2.5 TB for CSV3 71 Dell Demo Center Dell Inc., 2016

72 An Enterprise Manager Data Collector Server is installed and configured as an external location. Usually in a real world configuration a DC will be configured in Site A, and also at the recovery location, Site B. For example they could be installed on virtual servers that are not part of the stretch cluster. The remote Data Collector server s role is to maintain a copy of the volume recovery point information from the primary Data Collector server at Site A. This information on the remote Data Collector server must be accessible at the recovery site in order to activate disaster recovery. At least two instances of the Enterprise Manager Client are installed: - One instance is installed at the primary location on a virtual server that is not part of the stretch cluster - A second instance is installed at the remote location on a virtual server that is not part of the stretch cluster. Installing an instance of the Enterprise Manager client on the same VM as the Data Collector is supported and recommended. Note: The above list covers common design considerations for a stretch cluster environment but is not meant to be all-inclusive. 72 Dell Demo Center Dell Inc., 2016

73 3.5 Cluster Shared Volumes (CSV) and VMs creation In order to create and add to the Hyper-V cluster a new CSV, the very first step is just to create a new LV assigning, for example, the primary volume to the primary node (DT-POC-PRI-W12) and the secondary copy to the other node in the cluster (DT-POC-DR-W12). Note Please do not forget to use the Advanced Mapping panel to assign the same LUN ID to the two LUNs that the Live Volume wizard will create on the two storage centers (primary and secondary) and finally map to the two Hyper-V clustered servers. Note: Also use Edit Live Volume Settings to adjust server and LUN configuration on the DR site. This is fundamental for a proper failback procedure. 73 Dell Demo Center Dell Inc., 2016

74 Once the LV has been configured, you can perform a quick Live Volume swap operation between primary and secondary storage, and vice-versa, to test the new configuration. You can also modify LV settings, e.g. replication type. Now, from the first node of the cluster or, anyway, from the node hosting the primary copy of Live Volume, run the following GUI / command that will run you directly in the Disk Management menu: Server Manager > Tools > Computer Management > Disk Management 74 Dell Demo Center Dell Inc., 2016

75 As in any traditional Windows system, we will need to put the new disk (volume) online, initialize it and finally format it as MBR or GPT depending on its size or your needs. Do not assign any drive letter now. We can now run Failover Cluster Manager: 75 Dell Demo Center Dell Inc., 2016

76 Select Add Disk in the Disk panel and add the newly created Live Volume to the cluster. Once added the new disk, again from Failover Cluster Manager, select the new disk, right click on it and select Add to Cluster Shared Volumes. From now on the new CSV should be properly configured into the cluster and this is a great time to test its failover functionalities Hyper-V cluster side, moving it from one node to the other and checking its status independently from the LV configuration. 76 Dell Demo Center Dell Inc., 2016

77 Note: Basically from now on you should be able to see the new CSV online after any swap between the two nodes of the cluster and completely independently from the LV status. For example the new CSV could be in UP status on the DR node while the primary LV is on the storage connected to the PRI node, and vice-versa Note: Originally Introduced in Windows Server 2008 R2 Failover Clustering, CSVs allow all nodes in a cluster to simultaneously have read-write access to the same LUN that is formatted as an NTFS or ReFS (2012 R2 only) volume. Using CSVs, clustered roles can fail over quickly from one node to another node without requiring a change in drive ownership, or dismounting and remounting a volume. In Windows Server 2008 R2, only Hyper-V workloads were supported on CSVs. Windows Server 2012 expanded CSV functionality, allowing CSVs to be utilized as file shares with the Scale- Out File Server role. Scale-out file shares can host application data, such as Microsoft SQL Server and Hyper-V guests We can now create a new VM on this CSV. Just select Roles in Failover Cluster Manager and then New Virtual Machines : 77 Dell Demo Center Dell Inc., 2016

78 The wizard will ask for the target node: The wizard will also ask you to assign the target folder, and you will select the standard CSV directory in C:\ClusterStorage\Volume(n), where n is the assigned volume number: You ll need to complete a few more steps, assigning for example the generation of the VM, its configured memo size, and finally the desired operating system. 78 Dell Demo Center Dell Inc., 2016

79 3.6 Preliminary testing You can start or complete now some preliminary tests on this new cluster configuration and Live Volume infrastructure. You can use now the standard LV documentation and procedures to double check that, against any LV swap between primary and secondary node and vice-versa both the CSV and all the configured VMs stay respectively in UP and RUNNING status: 79 Dell Demo Center Dell Inc., 2016

80 Basically the following two snapshots show how, after LV migration, both the CSVs and the configured VMs are still on-line and running. 80 Dell Demo Center Dell Inc., 2016

81 A further test could be that, after swapping Live Volumes, both the VMs and the CSVs preserve their capabilities to seamlessly move from one node to the other of the Hyper-V cluster: 81 Dell Demo Center Dell Inc., 2016

82 82 Dell Demo Center Dell Inc., 2016

83 3.7 Disaster Recovery Test and Failover Procedures Disk failure Probably the best way to simulate a disaster is simply to delete the primary volume in a Live Volume relationship. Just delete the volume from its primary node and even skip the recycle bin: the primary volume is completely destroyed. From now on, all the applications insisting on this CSV, along with the CSV itself, are completely unavailable, and this is basically T 0 for our RTO period. Once the volume has been deleted, it will disappear from the Live Volumes tab and the corresponding Restore Points row will show a degraded status; right click on the relevant restore point and select Activate Disaster Recovery : A pop-up menu will allow you to select different restore options and, depending on your needs, you can select the desired PITC or, as in this example, the active replay, along with other mapping options: 83 Dell Demo Center Dell Inc., 2016

84 Do not forget to use the Advanced Mapping option to verify that the DR Volume that will be created will keep the original LUN ID. 2 You can check the status and completion of the DR procedure through the Recovery Progress tab. If you will, you can RDP to the DR site; Note For example, and for sake of simplicity, CSV #1 uses LUN ID = 10 on both nodes, CSV # 2 uses LUN ID = 20, and so on and so forth 84 Dell Demo Center Dell Inc., 2016

85 And again perform a volume rescan through the GUI: Server Manager > Tools > Computer Management > Disk Management. Once completed open Failover Cluster Manager and move the offline CSV to the DR node; it will become immediately available and now you can restart the impacted VM or VMs: 85 Dell Demo Center Dell Inc., 2016

86 This completes your downtime period and basically measures your real RTO. Once the cluster has been recovered, or the primary node is back again and up and running, it s high time to reactivate the LV relationship. In this example we have assumed a major disaster, with a Live Volume completely destroyed, and this basically means that the rollback procedure will have to replicate back all data from the DR site to the primary site. In a second example we will consider the case of a whole Storage Center failure and see that when the system is back into production, the alignment time simply depends on the amount of data written in the remote site after all DR copies have been brought back into production. In any case this procedure, where you basically select the desired recovery point and Restore/Restart DR Volumes, is not service affecting and the re-alignment of the primary and secondary (formerly primary) copies runs in the background. Basically we are coming back to a fully protected Live Volume scenario. 86 Dell Demo Center Dell Inc., 2016

87 As mentioned before you can monitor the progress of this recovery procedure from both the Recovery Progress tab of from the main Live Volume panel. Note If you simply delete the primary or secondary volume leaving these in the recycle bin, here is the expected behavior of the whole system. Secondary volume deleted: LV Status is: DOWN Cluster status is: Active LV status after volume recovery from recycle bin: UP Primary volume deleted: LV Status is: DOWN Cluster status is: DOWN LV status after volume recovery from recycle bin: UP 87 Dell Demo Center Dell Inc., 2016

88 Another way to simulate a partial disaster is to remove the mapping to the host from the primary volume in a Live Volume relationship. After removing mapping, the corresponding resources (CSV, VMs, ) will go down: The Live Volume Status tab will show no problem and the best and quickest way to recover from this status will be to move the resource to the other node of the cluster, bringing it online, using Failover Cluster Manager and benefitting of the proxy link between the two storage subsystems. Another way to solve this failure status could be to swap the Live Volume relationship promoting its secondary to primary role: 88 Dell Demo Center Dell Inc., 2016

89 Once completed this swap you ll have to simply move the cluster resource from its former primary node to the secondary node (now primary in the Live Volume relationship): When possible you ll recreate the broken mapping to the host and, if desired, recreate the original Live Volume relationship. Removing or losing mapping from a Live Volume perspective from the secondary system does not create any disruption at Hyper-V cluster level. For example, should you delete the secondary Live Volume you ll have: Please consider that, as now the Live Volume relationship is missing, the broken Live Volume will be shown in the replication tab: 89 Dell Demo Center Dell Inc., 2016

90 Run Restore/Restart DR Volumes and the system will show this panel: Note Do not forget, once completed the restore activity, to add the proper mapping to the secondary Live Volume as it will be created without any mapping: just map it to the secondary host in the Hyper-V cluster and assign the relevant LUN ID. The following tables summarize the different cluster and Live Volume statuses, their relationship and the related stretch cluster service level with different Live Volume mapping status and in the case of volume failure. Basically these tables assume Host A as connected to Storage Center A and Host B connected to Storage Center B; the (Primary) and (Secondary) note just describe a hypothetical Live Volume configuration. Cluster status and availability depending on Live Volume path status # Host A Host B SC A (Primary) SC B (Secondary) 01 CSVs can move between nodes VMs can move between nodes Both always UP in any status Path(s) UP LV status is UP Path(s) UP LV status is UP 90 Dell Demo Center Dell Inc., 2016

91 02 CSVs can move between nodes VMs can move between nodes Both always UP in any status 03 CSVs can move between nodes (proxy) VMs can move between nodes Both always UP in any status 04 CSVs can move between nodes (proxy) VMs can move between nodes Both always UP in any status 05 CSVs on Host A goes offline Cluster brings it online on Host B VMs restart on Host B CSVs can stay only on Host B VMs can move between nodes Path(s) UP LV status is UP Path(s) UP Swap P > S LV status is UP Path(s) UP Primary active LV LV status is UP Path(s) DOWN Path(s) DOWN LV status is UP Path(s) DOWN Secondary active LV LV status is UP Path(s) UP or DOWN Swap S > P LV status is UP Path(s) UP LV status is UP LV status is UP Same behavior in case 01 Once Path(s) UP Cluster status and availability depending on primary and secondary Live Volume status # Host A Host B SC A (Primary) SC B (Secondary) 01 CSVs cannot move between nodes (UP on Primary LV UP Secondary LV DOWN Host A) (deleted) VMs can move between nodes LV status is DOWN LV status is DOWN Restore procedure: Restore via Restore/Restart DR from Restore Point tab Map the secondary LV to Host B Check restore progress in Recovery Progress tab Wait for replica alignment 02 CSVs offline VMs offline Restore procedure: Activate Disaster Recovery from Restore Point tab Bring CSV online on Host B VMs can move between Host A and Host B Once primary is back Restore/Restart DR Volumes da Restore Points Proper volume mapping Check restore progress in Recovery Progress tab Wait for replica alignment When completed, swap back secondary to primary Live Volume Primary LV DOWN (deleted) LV status is OFF (no LV) Secondary LV UP LV status is OFF (no LV) 91 Dell Demo Center Dell Inc., 2016

92 3.8 Storage Center failure scenarios In our testing scenarios we have checked the following possible events: Cluster resources Primary SC Secondary SC Active on Host A Complete SC failure Complete SC failure Active on Host B Complete SC failure Complete SC failure 92 Dell Demo Center Dell Inc., 2016

93 Complete failure of Primary SC (Resources on Host A) After a complete failure of the primary SC, all Live Volumes are in DOWN status and the cluster services are inoperative; from now on, all the applications insisting on this CSV, along with the CSV itself, are completely unavailable, and this is basically T 0 for our RTO period. To restart services, go to Restore Points tab in Replication / Live Volume panel of Enterprise Manager, select the desired Live Volume and, starting from quorum volume, progressively activate the disaster recovery counterparts: In the Recovery Progress tab, you ll see the progress of these events, and when their status is Finished for all Live Volumes, you have completed your disaster recovery activities (T 1 for our RTO period): 93 Dell Demo Center Dell Inc., 2016

94 Once the primary storage center is back again and ready to rejoin the production environment, just run for each Live Volume, again starting from the quorum volume, the Restore / Restart DR Volumes procedure: Again, when completed, in the Recovery Progress tab you ll see: 94 Dell Demo Center Dell Inc., 2016

95 Note: Please consider that in this case the fail back procedure will be quicker than in the case of complete loss or destruction of the primary volume because the system has just to copy back only the data modified since the disaster, and not the complete volume. Note: Also, do not forget to check that after completing the failback procedure, all Live Volume LUNs still keep the originally assigned LUN Id. On each storage center Complete failure of Secondary SC (Resources on Host A) After the crash of the secondary SC, all Live Volumes status is DOWN but applications are unaffected and you can move VMs between the two nodes, even if you cannot move CSVs: Right after secondary SC rejoins the Live Volume configuration, Enterprise Manager automatically reconfigures all Live Volumes in a fully available status, and the Hyper-V cluster reacquires all swap functionalities: 95 Dell Demo Center Dell Inc., 2016

96 96 Dell Demo Center Dell Inc., 2016

97 Complete failure of Primary SC (Resources on Host B) This case is much similar to case #1. After a complete failure of the primary SC, all Live Volumes are in DOWN status and disappear from the Live Volume tab. Cluster services are inoperative, and from now on all the applications insisting on this CSV, along with the CSV itself, are completely unavailable, and this is basically T 0 for our RTO period. To restart services, go to Restore Points tab in Replication / Live Volume panel of Enterprise Manager, select the desired Live Volume and, starting from quorum volume, progressively activate the disaster recovery counterparts: In the Recovery Progress tab, you ll see the progress of these events, and when their status is Finished for all Live Volumes, you have completed your disaster recovery activities (T1 for our RTO period): 97 Dell Demo Center Dell Inc., 2016

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