Converged Network Analyzer Installation Guide

Transcription

1 Converged Network Analyzer Installation Guide for the Converged Network Analyzer (CNA), Adaptive Path Controller-Enterprise (APC-E), Adaptive Path Controller-Internet (APC-I), and the CNA Server Products Version Issue 6 May 2008

2 Copyright 2008, Avaya Inc. All Rights Reserved This document contains information related to Replace variable w/ product name software (as defined below) and Documentation ( Product ). Documentation means this document and Avaya s information manuals in printed or electronic form containing operating instructions and performance specifications that Avaya or its suppliers generally make available to users of its products, and which Avaya delivers to End User with the Products. End User means any customer of Avaya or its authorized resellers, or any end user of the Product. See the Software and Documentation DVD/CD inserts for additional legal and licensing information. Notice Changes and corrections to the information in this document may be incorporated in future releases. Disclaimer Avaya, its affiliates or subsidiaries ( Avaya ) are not responsible for any modifications, additions or deletions to the original published version of the Documentation unless such modifications, additions or deletions were performed by Avaya. End User agrees to indemnify and hold harmless Avaya, Avaya's agents, servants, directors, officers, and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to the Documentation to the extent made by the End User. Warranty Avaya provides a limited warranty on the Product. Refer to your customer sales agreement to establish the terms of the limited warranty. In addition, Avaya s standard warranty language as well as information regarding support for the Product, while under warranty, is available through the following web site: License USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER S ACCEPTANCE OF THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT: support ( GENERAL LICENSE TERMS ). DO NOT USE THE PRODUCT IF YOU DO NOT WISH TO BE BOUND BY THE GENERAL LICENSE TERMS. IN ADDITION TO THE GENERAL LICENSE TERMS, THE FOLLOWING LICENSE TERMS AND RESTRICTIONS WILL APPLY TO THE PRODUCT. Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. Designated Processor means a single stand-alone computing device. Server means a Designated Processor that hosts a software application to be accessed by multiple users. Software means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone products or pre-installed on Hardware. Hardware means the standard hardware products, originally sold by Avaya and ultimately utilized by End User. If your system is running in a TDM environment, the following license restriction applies: Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose. If your system is running in an IP environment, the following license restriction applies: Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A Unit means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrative database utilized by the Product that permits one user to interface with the Software. Units may be linked to a specific, identified Server. For all systems, the following license restriction applies: Shrinkwrap License (SR). With respect to Software that contains elements provided by third party suppliers, End User may install and use the Software in accordance with the terms and conditions of the shrinkwrap or clickwrap license accompanying the Software ( Shrinkwrap License ). The text of the Shrinkwrap License will be available from Avaya upon End User s request (see Copyright below for more information). Copyright Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law. Certain Software programs or portions thereof included in the Product may contain software distributed under third party agreements ( Third Party Components ), which may contain terms that expand or limit rights to use certain portions of the Product ( Third Party Terms ). 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3 Contents Chapter 1: Introduction In this chapter About CNA Hardware requirements System requirements Documentation on the Avaya Support Web site Documentation library Typographic Conventions Chapter 2: Required Hardware Setup In this chapter Modifying the hardware Modifying the Avaya S8500C Media Server Changing the standard device BIOS settings Modifying the IBM x3550 Server Changing the standard device BIOS settings Modifying the IBM x3550 Server Changing the standard device BIOS settings Modifying the server settings Booting the device Minimum configuration for network connectivity Installing the server and software Chapter 3: Installation In this chapter Installing the CNA server in a rack Terminal server Laptop computer Installing the software Booting the device Ethernet cables Supported platforms port usage Port Discovery Issue 6 May

4 Contents Appendix A: Agent Device Configuration Remote installation Safety recommendations Connecting the Agent Device to the network Using the serial port to connect the Agent Device to a terminal server Configuring the Agent Device Using the serial port to configure the Agent Device Confirming your configuration Index CNA Installation Guide, Version 4.1

5 Chapter 1: Introduction In this chapter About CNA Hardware requirements System requirements Documentation on the Avaya Support Web site Typographic Conventions About CNA The Avaya Converged Network Analyzer (CNA) product line includes performance reporting and dynamic routing solutions. This product line includes Converged Network Analyzer (CNA), Adaptive Path Controller-Enterprise (APC-E), Adaptive Path Controller-Internet (APC-I), VoIP Monitoring Manager, Chatter, and the CNA Server. The CNA product line can be configured to do any or all of the following: improve the Internet experience of your customers, by speeding the return of packets being downloaded from your web servers improve the Internet experience of your local network users, by optimizing the routes used to deliver their requests to external web sites improve the speed and reliability of your Internet VPN connections optimize your cost of service, by distributing traffic load among your service providers according to individual ISPs billing rates (see polling usage interval in the CNA Command Reference Guide) and traffic thresholds selection of service provider (SP) for a given subnet on its analysis of measured traffic, not on statistical assumptions (load balancing) or the predefined rules of the Border Gateway Protocol (BGP). selected service provider link is observed to be experiencing significant delays that degrade its ability to deliver packets to a specific subnet, the product line can if you allow it update your network routing tables so that your routers will use a different service provider for traffic to that subnet. Issue 6 May

6 Introduction configure the system to favor the lowest-cost or the least utilized service provider. use the system in report only mode, in which traffic is measured and analyzed but routes are not actually asserted to your edge routers. Hardware requirements The Avaya Converged Network Analyser (CNA) products run on multiple servers. For a complete listing of certified hardware platforms, see the CNA Release Notes at support.avaya.com. System requirements The Web client in the CNA products require Sun s Java Plug-in 1.5 with update 11. For information about installing the plug-in, see Java Version in Web Interface chapter of the CNA Operator Guide. Other requirements will vary depending on whether you will be using the CNA products to optimize web or VPN traffic. Documentation on the Avaya Support Web site This installation guide provides the information that you need to install the server and make the server operational. To make the device fully functional, you also need the CNA Fundamentals Guide ( ) and the CNA Command Reference Guide ( ). Those documents are available at You must also read the release notes. The release notes contain information that was unavailable when the documentation was prepared. A paper copy of the release notes is included with the product media kit and at 6 CNA Installation Guide, Version 4.1

7 Documentation on the Avaya Support Web site Documentation library You can download the following documents at Table 1: Documentation library Document Title Document No. Content CNA Installation Guide Hardware specifications Installing a CNA server Installing a CNA Agent Device CNA Fundamentals Guide Product overview Configuration fundamentals Configuring a new CNA server CNA Monitoring Guide Current path monitoring Collecting endpoint addresses Security Server-based measurement Agent-based measurement Decision policies and application models Adaptive Path Controller-Enterprise Guide Adaptive Path Controller-Internet Guide Adaptive path control High availability WAN cost and load optimization Configuring your routers Polling routers VPN integration CNA Operator Guide Web interface Server-based measurement reports Agent-based measurement reports CNA Appendices Diagnostic tools Supported MIBs Upgrade procedure Migrating configuration files between hardware models API 1 of 2 Issue 6 May

8 Introduction Table 1: Documentation library (continued) Document Title Document No. Content CNA Command Reference Guide To set up user accounts for the web site s Support area, call: 1 (877) in the United States 001 (978) outside of the United States Or you can send an message to support@avaya.com Describes all CLI commands for the CNA server. CNA Release Notes New features Supported hardware platforms, browsers, and operating systems Resolved issues Known issues 2 of 2 8 CNA Installation Guide, Version 4.1

9 Typographic Conventions Typographic Conventions Table 2 shows the typographical conventions that are used in this book: Table 2: Typographic conventions Convention Courier type bold italics Meaning The Courier type face is used to denote one of the following: Text as displayed on a monitor Command syntax examples. Bold text denotes command keywords (words that must be entered exactly as shown). Italics can mean any of the following: filenames book titles command argument names and values new terms not commonly understood <> Words enclosed in angle brackets should be replaced by user-specific data. In the following example, the words userid and password should be replaced by actual user ID and password values: Login: <userid> Password: <password> [ ] Square brackets are used to denote command line arguments that are optional. 1 of 2 Issue 6 May

10 Introduction Table 2: Typographic conventions (continued) Convention Meaning {} Curly braces enclose a range of choices for a required argument. When used within square brackets, curly braces indicate that if you choose to set the optional argument indicated by the square brackets, then you must choose one of the choices enclosed in the curly brackets. In the example below, the curly brackets indicate that either in or out is always required for the ip access-group command: ip access-group <name> {in out} In the following example, the version argument is optional for the snmp-serverhost command, but if it is set it must be either 1 or 2c: snmp-serverhost <host-id> [traps inform] [version {1 2c}] A vertical bar separates multiple choices among arguments. In the following example, the vertical bar indicates that the first argument of the clear prefix command can be either a prefix in standard, dotted-decimal format ( /n) or the keyword all: clear prefix {<prefix> all} [routes-only] The second argument the keyword routes-only is enclosed in square brackets because it is optional. 2 of 2 10 CNA Installation Guide, Version 4.1

11 Chapter 2: Required Hardware Setup In this chapter Modifying the hardware Booting the device Minimum configuration for network connectivity Installing the server and software Modifying the hardware Prior to running the software, the following platforms require modifications to the hardware: Avaya S8500C Media Server IBM x3250 IBM x3550 For the specific changes for each hardware platform, see the following platform specific sections. Modifying the Avaya S8500C Media Server The S8500C Media Server requires certain hardware modification prior to running the software. The standard S8500C Media Server is shipped with 512 MB RAM and a Server Availability Management Processor (SAMP) card. In order to create a CNA server that runs the software, the S8500C, in addition to the standard components, must include the following: the removal of the SAMP card, the addition of 1 GB of RAM, and the addition of a dual-port NIC. Note: WARNING: Note: The SAMP card is a remote maintenance and serviceability card that can be preinstalled in the S8500C Media Server. The SAMP card also has the authority to reboot and power off the server if necessary.! WARNING: An Avaya S8500C CNA server should NOT use the SAMP card. It will cause the server to shut down multiple times per day without warning or apparent cause. Issue 6 May

12 Required Hardware Setup Use the following procedure to modify the hardware: 1. Remove the server cover and locate the PCI riser. There are 2 PCI slots available on the PCI riser on the back of the chassis. In typical deployment a dual port NIC occupies one of these two slots. Do not remove the dual port NIC. 2. Locate the preinstalled SAMP card and remove it. Place the SAMP card in the S8500C shipping carton. Save the shipping carton and packing materials for warranty or repair service Important:! Important: Removing the SAMP card will leave an empty space in the chassis. 3. Add the dual port NIC to the PCI riser. 4. Add the 1GB of RAM to the mother board. 5. Replace the server cover. Changing the standard device BIOS settings The standard device BIOS settings can vary by manufacturer, therefore; it is important to confirm the standard BIOS settings on each server. Confirm that the Native Mode Operation is set to Serial ATA. If the device BIOS settings differ, perform the following BIOS setting change. Use the following procedure to confirm or change the Native Mode Operation in the BIOS. 1. Turn on the device and press F1 during initialization to enter the Configuration/Setup Utility Configuration/Setup Utility _ System Summary _ System Information _ Devices and I/O Ports _ Date and Time _ System Security _ Start Options _ Advanced Setup _ Error Logs Save Settings Restore Settings Load Default Settings Exit Setup <F1> Help <^><v> Move <Esc> Exit <Enter> Select 12 CNA Installation Guide, Version 4.1

13 Modifying the hardware 2. Use the arrow keys to highlight Devices and I/O Ports. Press Enter Devices and I/O Ports Serial Port A [Port 3F8, IRQ4] _ Remote Console Redirection Mouse [Installed] Planar0 Ethernet [Enabled] Planar1 Ethernet [Enabled] _ System MAC Addresses _ Advanced Chipset Control _ Video _ IDE Primary/Master [80032MB SATA0] _ IDE Primary/Slave [None] _ IDE Secondary/Master [CD-ROM] _ IDE Secondary/Slave [None] <F1> Help <^><v> Move <>> Next Value <F9> Restore Setting <Esc> Exit <<> Previous Value <F10> Default Setting 3. Use the arrow keys to highlight Advanced Chipset Control. Press Enter Devices and I/O Ports Advanced Chipset Control Parallel ATA: [Enabled] Serial ATA: [Enabled] Native Mode Operation: [Auto] SATA Controller Mode Option: [Compatible] USB Support: [Enabled] USB 2.0 Support [Enabled] Clock Generator Spectrum [Disabled] _ IDE Secondary/Slave [None] <F1> Help <^><v> Move <>> Next Value <F9> Restore Setting <Esc> Exit <<> Previous Value <F10> Default Setting Issue 6 May

14 Required Hardware Setup 4. Use the arrow keys to select Native Mode Operation. Verify or change the Native Mode Operation to [Serial ATA]. To change the Native Mode Operation, use the right and left arrow keys Devices and I/O Ports Serial Port A [Port 3F8, IRQ4] Advanced Chipset Control Parallel ATA: [Enabled] Serial ATA: [Enabled] Native Mode Operation: [Serial ATA] SATA Controller Mode Option: [Compatible] USB Support: [Enabled] USB 2.0 Support [Enabled] Clock Generator Spectrum [Disabled] _ SATA Port 2 [None] _ SATA Port 3 [None] <F1> Help <^><v> Move <>> Next Value <F9> Restore Setting <Esc> Exit <<> Previous Value <F10> Default Setting 5. Press Esc to Exit the Advance Chip Control menu. 6. Press Esc to Exit the Devices and I/O Ports menu. 7. Press Esc to Exit the Configuration/Setup Utility menu. 8. Use your down arrow key to select the Yes, save and exit the Setup Utility. The device will automatically restart Exit Setup Settings were changed. Do you want to save them? Yes, save and exit the Setup Utility. No, exit the Setup Utility without saving. No, return to the Setup Utility <F1> Help <Esc> Exit <^><v> Move <Enter> Select 9. To verify the change, press F1 during initialization to enter the Configuration/Setup Utility. 10. Press F1 during initialization to enter the Configuration/Setup Utility. 11. Use the arrow keys to select Devices I/O Ports. Press Enter. 14 CNA Installation Guide, Version 4.1

15 Modifying the hardware 12. Verify the SATA ports are correct Devices and I/O Ports Serial Port A [Port 3F8, IRQ4] _ Remote Console Redirection Mouse [Installed] Planar0 Ethernet [Enabled] Planar1 Ethernet [Enabled] _ System MAC Addresses _ Advanced Chipset Control _ Video _ IDE Primary/Master [CD-ROM] _ IDE Primary/Slave [None] _ SATA Port 0 [80032MB SATA0] _ SATA Port 1 [None] _ SATA Port 2 [None] _ SATA Port 3 [None] <F1> Help <^><v> Move <>> Next Value <F9> Restore Setting <Esc> Exit <<> Previous Value <F10> Default Setting 13. Press Esc to Exit the Devices and I/O Ports menu. 14. Press Esc to Exit the Configuration/Setup Utility menu and continue with the CD-ROM installation process. Modifying the IBM x3550 Server The IBM x3250 Server requires a hardware modification prior to running the software. The standard IBM x3250 Server shipped directly from IBM requires a change to the BIOS settings. Changing the standard device BIOS settings The standard device BIOS settings can vary by manufacturer, therefore; it is important to confirm the standard BIOS settings on each server. Confirm that the Native Mode Operation is set to Serial ATA. If the device BIOS settings differ, perform the following BIOS setting change. The x3250 device purchased from IBM auto-detects the SATA drives as IDE drives. Use the following procedure to confirm or change the Native Mode Operation in the BIOS. Important:! Important: Perform the following BIOS setting change to devices purchased from IBM only. 1. Connect a VGA monitor and keyboard to the server. 2. Turn on the device and press F1 during initialization to enter the Configuration/Setup Utility. Issue 6 May

16 Required Hardware Setup 3. Use the arrow keys to highlight Load Default Settings. Press Enter twice Configuration/Setup Utility _ System Summary _ System Information _ Devices and I/O Ports _ Date and Time _ System Security _ Start Options _ Advanced Setup _ Error Logs Save Settings Restore Settings Load Default Settings Exit Setup <F1> Help <^><v> Move <Esc> Exit <Enter> Select 4. Use the arrow keys to highlight Save Settings. Press Enter twice. 5. Use the arrow keys to highlight Exit Setup. Press Enter twice. The server will reboot. 6. Press F1 during initialization to enter the Configuration/Setup Utility. 7. Use the arrow keys to highlight Devices and I/O Ports. Press Enter Devices and I/O Ports Serial Port A [Port 3F8, IRQ4] _ Remote Console Redirection Mouse [Installed] Planar0 Ethernet [Enabled] Planar1 Ethernet [Enabled] _ System MAC Addresses _ Advanced Chipset Control _ Video _ IDE Primary/Master [80032MB SATA0] _ IDE Primary/Slave [None] _ IDE Secondary/Master [CD-ROM] _ IDE Secondary/Slave [None] <F1> Help <^><v> Move <>> Next Value <F9> Restore Setting <Esc> Exit <<> Previous Value <F10> Default Setting 16 CNA Installation Guide, Version 4.1

17 Modifying the hardware 8. Use the arrow keys to highlight Advanced Chipset Control. Press Enter Devices and I/O Ports Advanced Chipset Control Parallel ATA: [Enabled] Serial ATA: [Enabled] Native Mode Operation: [Auto] SATA Controller Mode Option: [Compatible] USB Support: [Enabled] USB 2.0 Support [Enabled] Clock Generator Spectrum [Disabled] _ IDE Secondary/Slave [None] <F1> Help <^><v> Move <>> Next Value <F9> Restore Setting <Esc> Exit <<> Previous Value <F10> Default Setting 9. Use the arrow keys to select Native Mode Operation. Verify or change the Native Mode Operation to [Serial ATA]. To change the Native Mode Operation, use the right and left arrow keys Devices and I/O Ports Serial Port A [Port 3F8, IRQ4] Advanced Chipset Control Parallel ATA: [Enabled] Serial ATA: [Enabled] Native Mode Operation: [Serial ATA] SATA Controller Mode Option: [Compatible] USB Support: [Enabled] USB 2.0 Support [Enabled] Clock Generator Spectrum [Disabled] _ SATA Port 2 [None] _ SATA Port 3 [None] <F1> Help <^><v> Move <>> Next Value <F9> Restore Setting <Esc> Exit <<> Previous Value <F10> Default Setting 10. Press Esc to Exit the Advance Chip Control menu. 11. Press Esc to Exit the Devices and I/O Ports menu. 12. Press Esc to Exit the Configuration/Setup Utility menu. Issue 6 May

18 Required Hardware Setup 13. Use your down arrow key to select the Yes, save and exit the Setup Utility Exit Setup Settings were changed. Do you want to save them? Yes, save and exit the Setup Utility. No, exit the Setup Utility without saving. No, return to the Setup Utility <F1> Help <Esc> Exit <^><v> Move <Enter> Select 14. Restart the device and press F1 during initialization to enter the Configuration/Setup Utility. 15. Use the arrow keys to select Devices I/O Ports. Press Enter. 16. Verify the SATA ports are correct and continue to with the CD-ROM installation process Devices and I/O Ports Serial Port A [Port 3F8, IRQ4] _ Remote Console Redirection Mouse [Installed] Planar0 Ethernet [Enabled] Planar1 Ethernet [Enabled] _ System MAC Addresses _ Advanced Chipset Control _ Video _ IDE Primary/Master [CD-ROM] _ IDE Primary/Slave [None] _ SATA Port 0 [80032MB SATA0] _ SATA Port 1 [None] _ SATA Port 2 [None] _ SATA Port 3 [None] <F1> Help <^><v> Move <>> Next Value <F9> Restore Setting <Esc> Exit <<> Previous Value <F10> Default Setting Modifying the IBM x3550 Server The IBM x3550 Server requires a hardware modification prior to running the software. The standard IBM x3550 Server shipped directly from IBM requires a change to the BIOS settings. 18 CNA Installation Guide, Version 4.1

19 Modifying the hardware Changing the standard device BIOS settings The standard device BIOS settings can vary by manufacturer, therefore; it is important to confirm the standard BIOS settings on each server. The x3550 device purchased from IBM or a device with a disk replacement requires reconfiguration of the RAID Array controller. Use the following procedure to reconfigure the RAID Array controller in the BIOS. 1. Change to standard BIOS settings for the IBM x3550 with a RAID Array controller. Important:! Important: Perform the following standard BIOS setting change to IBM x3550 devices that are newly purchased IBM x3550 or have a disk replacement. Use the following procedure to correct this issue in the BIOS. 1. Connect a VGA monitor and keyboard to the server. 2. Turn on the server. 3. Allow the server to boot. Once you see the IBM ServeRAID Controller menu, and press Ctrl A to enter the IBM ServeRAID Configuration Utility menu. *************** IBM ServeRAID 8k*l Controller #0 *************** * * * * * * * **************** Options ***************** * * * * * * * Array Configuration Utility * * * * SerialSelect Utility * * * * Disk Utilities * * * * * * * ****************************************** * * * **************************************************************** Arrow keys to move cursor, <Enter> to select option, <Esc> to exit (**default) 4. Use the arrow keys to highlight Array Configuration Utility. Press Enter IBM ServeRAID Controller Array Configuration Utility Main Menu _ Manage Arrays _ Create Arrays _ Initialize Drives _ Rescan Drives _ Secure Erase Drives Use the arrow keys to highlight Initialize Drives. Press Enter. Issue 6 May

20 Required Hardware Setup 6. Use the Page Up/Page Down keys to select the drives for initialization. 7. Use the Insert key to select the drive. Use the Delete key to deselect the drive. 8. Press Enter to complete the drive selection. Press Esc to cancel the drive selection. 9. If the drive you have selected belongs to one or more arrays, the following warning message appears. 10. One or more drives you have selected belong to one or more arrays. Initializing any of these drives may cause you to lose the array(s). Do you want to continue? (Yes/No): 11. Enter Yes. You will return to the Main Menu for the Array Configuration Utility. 12. Use the arrow keys to highlight Create Array. Press Enter. You will return the Main Menu for the Array Configuration Utility. 13. Use the arrow keys to highlight Manage Arrays. Press Enter. You will return the Main Menu for the Array Configuration Utility. 14. Use the arrow keys to select the array. 15. Press Enter to display the selected array properties Array Properties Array #00 : Type: VOLUME Array Size: 68.2GB Array Status: OKAY Write Cache: Disable Read Cache: Disable ***************Array Memebers************** 0:00:00 IBM*ESXSVPA073C3*ETS 68.2GB Press ESC to return to the IBM ServeRAID Controller Main Menu. 17. Press ESC to exit the IBM ServeRAID Controller. Modifying the server settings Use the following procedures to boot the device, and to connect the device to the network. Once the following procedures are complete, refer to Chapter 3: Installation to continue installation. 20 CNA Installation Guide, Version 4.1

21 Booting the device Booting the device Before you boot the device, the device must be rack installed and the console management port must be properly connected to a terminal server or a laptop. Ethernet connections are not yet required, (but see the note in Ethernet cables). The cables are not required because the device does not permit telnet access until you enter a minimum number of required commands on the command line. To boot the device: 1. Turn on the AC power switch on the front of the chassis. The system displays a series of start-up messages. 2. Verify that the boot sequence ends with the following message and prompt: Copyright (c) Avaya Technologies, Inc. All rights reserved. Unauthorized access not permitted Press Enter to Continue CNA> 3. No default user or login is required. When the system completes the boot sequence, you have access to the command line through the console port. 4. To verify that all CNA processes started properly run the following command: show medic all Medic is also a CNA process that starts and monitors other CNA processes on services in the system. The show command displays a summary of those processes. Use the optional keyword detail to obtain more detailed information. For more information about the show medic command syntax, see the CNA Command Reference Guide. For more information about the medic process and services, see the CNA Appendices. Minimum configuration for network connectivity Once the device is rack installed and booted, minimum device configuration is necessary for network connectivity. To enable telnet access after the device boots: 1. Create a local account, with the username command. Privileged-level access is required. 2. To create a local account, execute the enable command. There is no default enable password). Issue 6 May

22 Required Hardware Setup 3. To assign an IP address and a subnet mask to the management module, run the interface and ip address commands. 4. Create a default route with the ip route command. 5. Establish an enable password with the enable password command. The following example shows a local account with the following information: User name: avaya Password: avaya IP address: to the management module (the port labeled ethernet 0); assign an address as the default gateway Subnet mask: to the management module the port labeled ethernet 0); assign an address as the default gateway Enable password: privileged enable configure terminal username avaya password avaya interface ethernet 0 ip address end ip route enable password privileged 6. After you create the local account, you reboot with the valid addresses for the default gateway and the management module IP address and the subnet mask, run the copy run start command. The network connectivity configuration is not permanent until you run the copy run start command. If you reboot the CNA server before you run the copy run start command, all basic configuration is lost. 7. To confirm the configuration, disconnect the console terminal or the laptop. Then use the telnet protocol to connect to the IP address that you configured for the management module. Alternatively, you can disable telnet and enable the SSH protocol. For more information about access and security, see the CNA Command Reference Guide. 22 CNA Installation Guide, Version 4.1

23 Installing the server and software Installing the server and software To complete the installation, you must install the CNA software. For the installation procedure, see Chapter 3: Installation. Issue 6 May

24 Required Hardware Setup 24 CNA Installation Guide, Version 4.1

25 Chapter 3: Installation In this chapter Installing the CNA server in a rack Installing the software Booting the device Ethernet cables Port Discovery Installing the CNA server in a rack The CNA server is ready to install in a rack. For instructions, see the Rack Installation instructions in the manufacturer s documentation accompanying the device. After you complete the server installation, use the following procedure to bring up the system: 1. Confirm that the following equipment is available: A console terminal or laptop computer to initialize the device. A cable to connect the device to a console terminal or a laptop. Note that Avaya provides a null modem cable and a DB9-RJ45 adapter. Ethernet cables that are long enough to reach from the device to your network hub or switch 2. Connect the power cord to the AC input plug on the chassis. Connect the other end of the powercord to a source of electricity. 3. Connect a terminal server or a laptop to the console port on the device. Use either the null modem cable with a female DB9 connector on each end or the DB9-RJ45 adapter. Issue 6 May

26 Installation Terminal server You can use the null modem cable that Avaya provides with the device to connect the console port directly to the serial port on a terminal server. Table 3 provides the pin assignments for the adapter. Avaya ships the adapter with this pin configuration: Table 3: Pin assignments for the console adapter Signal name DB-25 pin DC-9 pin X DB-9 pin DB-25pin Signal name FG (Frame Ground) FG TD (Transmit Data) RD RD (Receive Data) TD RTS (Request to Send) CTS CTS (Clear to Send) RTS SG (Signal Ground) SG DSR (Data Set Ready) DTR CD (Carrier Detect) DTR DTR (Data Terminal Ready) DTR (Data Terminal Ready) CD DTR 26 CNA Installation Guide, Version 4.1

27 Installing the software Laptop computer Use the null modem cable that Avaya provides with the device to connect the console port of the management module with the serial port of your laptop. Use a VT100 such as the Microsoft Windows accessory application HyperTerminal with the following settings: 9600 baud 8 databits No parity 1 stop bit Installing the software This procedure describes how to install the software on a new CNA server. You install the software from the software CD-ROM.! WARNING: WARNING: If you install the software on an existing CNA server the system overwrites the existing configuration and reinitializes the server. Before you perform this procedure, you must: Install the CNA server in your network properly Verify that enough disk space is available Note: Note: Verify that the server has the minimum required RAM. Turn on the CNA server To install the software: 1. Confirm that the server is powered on. 2. Insert the software CD-ROM into the CD-ROM drive. Close the drive. Note: Note: By default, the server is set to boot from the CD-ROM when the system detects the CD-ROM at start up. 3. Turn off the server and wait 15 to 20 seconds. 4. Turn on the server to begin auto install. Issue 6 May

28 Installation 5. At the CD-ROM Main Menu, use your arrow keys to select the Converged Network Analyzer Server Install option. 6. Use the arrow keys to highlight OK. 7. At the Reformat menu, use your arrow keys to select Yes.! WARNING: If entering yes at the Reformat menu results in the following message, your server may require the SATA drive BIOS change. For more information regarding the BIOS changes, see Modifying the hardware. 8. When the installation is complete, remove the CD-ROM and close the CD-ROM drive. Press Enter to reboot the server. 9. At the prompt, begin configuration of the server through the command line interface. A default user or login is not required. 10. Verify that all CNA processes have been properly started by executing the following command: WARNING: show medic all Medic is also a CNA process that starts and monitors other CNA processes on services in the system. The show command displays a summary of those processes. Use the optional keyword detail to obtain more detailed information. For more information about the show medic command syntax, see the CNA Command Reference Guide. For more information about the medic process and services, see the CNA Appendices Guide. For more information on how to configure the CNA server, see the CNA Fundamentals Guide. 28 CNA Installation Guide, Version 4.1

29 Booting the device Booting the device Before you boot the device, the device must be rack installed and the console management port must be properly connected to a terminal server or a laptop. Ethernet connections are not yet required, (but see the note in Ethernet cables). The cables are not required because the device does not permit SSH access until you enter a minimum number of required commands on the command line. To boot the device: 1. Turn on the AC power switch on the front of the chassis. The system displays a series of start-up messages. 2. Verify that the boot sequence ends with the following message and prompt: Copyright (c) Avaya Technologies, Inc. All rights reserved. Unauthorized access not permitted Press Enter to Continue CNA> 3. No default user or login is required. When the system completes the boot sequence, you have access to the command line through the console port. 4. To verify that all CNA processes started properly run the following command: show medic all Medic is also a CNA process that starts and monitors other CNA processes on services in the system. The show command displays a summary of those processes. Use the optional keyword detail to obtain more detailed information. For more information about the show medic command syntax, see the CNA Command Reference Guide. For more information about the medic process and services, see the CNA Appendices.Minimum configuration for network connectivity Once the device is rack installed and booted, minimum device configuration is necessary for network connectivity. To enable SSH access after the device boots: 1. Create a local account, with the username command. Privileged-level access is required. 2. To create a local account, execute the enable command. There is no default enable password). 3. To assign an IP address and a subnet mask to the management module, run the interface and ip address commands. 4. Create a default route with the ip route command. 5. Establish an enable password with the enable password command. Issue 6 May

30 Installation The following example shows a local account with the following information: User name: avaya Password: avaya IP address: to the management module (the port labeled ethernet 0); assign an address as the default gateway Note: Note: In some instances, the physical port labeling does not match the port assignment from the software. To verify your ports, see Port Discovery on page 32. Subnet mask: to the management module the port labeled ethernet 0); assign an address as the default gateway Enable password: privileged enable configure terminal username avaya password avaya interface ethernet 0 ip address end ip route enable password privileged 6. After you create the local account, you reboot with the valid addresses for the default gateway and the management module IP address and the subnet mask, run the copy run start command. The network connectivity configuration is not permanent until you run the copy run start command. If you reboot the CNA server before you run the copy run start command, all basic configuration is lost. 7. To confirm the configuration, disconnect the console terminal or the laptop. Then use the SSH protocol to connect to the IP address that you configured for the management module. 30 CNA Installation Guide, Version 4.1

31 Ethernet cables Ethernet cables Use standard Ethernet cables to connect the management (Ethernet 0), the engine (Ethernet 1), and the USTAT (Ethernet 2) ports to your network. If you want to use the endpoint flow collection (EFC) module, you also need to connect Ethernet 3 to your network. Supported platforms port usage The CNA software supports five hardware configurations. These hardware configurations may not include an Ethernet 0 port. The software uses the lowest Ethernet port available for the required network access between the Ethernet port on the management module and your network. The lowest Ethernet port, either 0 or 1, is the management interface. The additional interfaces are configurable based on the specific network requirements. Following are examples of required or appropriate configuration of the remaining interfaces: The EFC monitoring mode requires a dedicated interface. This interface needs to be enabled, but does not require an IP address. In network environments where a private, dedicated management subnet, or where the measurements and management functions should map to separate networks. When directly attaching specific measurement USTATs to a physical router ports on a separate public IP network. Note: Note: This does not apply to BGP and SNMP functionality. Issue 6 May

32 Installation Port Discovery In some instances, the physical port labelling does not match the port assignment from the system. Use the CLI to discover the correct port usage. Use the following procedure to discover the ethernet ports: 1. Plug one ethernet cable into an ethernet port on the server. The most likely port for ethernet 0 will be one of the motherboard interfaces so choose the lowest numbered or labeled port. This could be labelled port 1 by the manufacturer. Plug the other end of the ethernet cable into an ethernet switch or hub port. 2. Using the serial console login, enter the enable mode. CNA# configure terminal CNA(config)# interface ethernet 0 CNA(config-if)# no shutdown CNA(config-if)# end CNA(config)# interface ethernet 1 CNA(config-if)# no shutdown CNA(config-if)# end CNA(config)# end 3. Enter the show interfaces command. 4. Disconnect Ethernet cable to confirm port assignment with show interfaces output. 5. Verify which Ethernet interface link is down. 6. Continue to verify each Ethernet interface by repeating Steps 1 through 4. Note: Note: In this example the auto speed and duplex are used by default. 32 CNA Installation Guide, Version 4.1

33 Port Discovery 7. Match the interface of the unplugged cable to the physical port on the server. It is recommend that you label or make note of each port on each CNA server. 8. Reconnect all ethernet cables into the appropriate ports. The following tables include the device configuration ports and how the system may use each port. Important:! Important: Use this information for the devices specified in each table. For all other platforms, use the procedure Port Discovery on page 32. Table 4: IBM x306 platform purchased through Avnet Device Ports Serial console VGA console Keyboard connector Ethernet 0 Ethernet 1 Ethernet 2 Ethernet 3 CNA Port Usage Management console port Intentionally disabled during the software installation Intentionally disabled during the software installation Default interface. Configurable interface Configurable interface Configurable interface Table 5: IBM x306 and platform purchased through IBM Device Ports Serial console VGA console Keyboard connector CNA Port Usage Management console port Intentionally disabled during the software installation Intentionally disabled during the software installation Issue 6 May

34 Installation Table 5: IBM x306 and platform purchased through IBM Device Ports Ethernet 1 Ethernet 2 Ethernet 1 (Dual NIC card) Ethernet 2 (Dual NIC card) CNA Port Usage Default interface Configurable interface Configurable interface Configurable interface Table 6: x336 platforms purchased through Avnet Device Ports Serial console VGA console Keyboard connector Ethernet 0 Ethernet 1 Ethernet 2 Ethernet 3 CNA Port Usage Management console port Intentionally disabled during the software installation Intentionally disabled during the software installation Default interface Configurable interface Configurable interface Configurable interface 34 CNA Installation Guide, Version 4.1

35 Port Discovery Table 7: x336 platforms purchased through IBM Device Ports Serial console VGA console Keyboard connector Ethernet 1 Ethernet 2 Ethernet 1 (Dual NIC card) Ethernet 2 (Dual NIC card) CNA Port Usage Management console port Intentionally disabled during the software installation Intentionally disabled during the software installation Default interface Configurable interface Configurable interface Configurable interface Table 8: Avaya S8500C Device Ports Serial console VGA console Keyboard connector Ethernet 1 Ethernet 2 Ethernet 3 Ethernet 4 CNA Port Usage Management console port Intentionally disabled during the software installation Intentionally disabled during the software installation Default interface Configurable interface Configurable interface Configurable interface Issue 6 May