InfoPrint Color 1824 provides color printing in a compact size with networking standard on all models
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1 Hardware Announcement AG , dated October 21, 2008 InfoPrint Color 1824 provides color printing in a compact size with networking standard on all models Table of contents 1 Key prerequisites 4 Publications 2 Planned availability date 4 Technical information 2 Description 10 Pricing 3 Product number 10 AP distribution 10 Corrections Overview InfoPrint Solutions Company, a Ricoh -IBM joint venture, is enhancing its workgroup printer family with the announcement of the InfoPrint Color 1824 printer. This printer is the replacement for the InfoPrint Color 1614 and This new color laser printer offers faster printing of up to 25 pages per minute (ppm) 1 for both color and monochrome printing on letter media and up to 24 ppm 1 on A4 media. Other benefits of this new printer include: Smaller size and weight than previous color printers Eco-mode and quiet mode settings will help decrease energy consumption and printing noise New chemical-processed toner that provides better image quality 10/100BaseTX networking and duplex printing standard on all models Wireless model that includes the b/g/n standard, eliminating the need for extra networking cables 1 Exact print speeds vary depending on document complexity, system configuration, software applications, driver, and printer status. Key prerequisites ne InfoPrint is a registered trademark of Ricoh Co., Ltd. 1
2 Planned availability date vember 14, 2008 February 6, 2009 (for dn1 model in Taiwan and dw2 model in Singapore and Hong Kong) March 20, 2009 (for dw1 model in Taiwan) Description InfoPrint Solutions Company InfoPrint Color 1824 is the replacement for the InfoPrint Color 1614 and 1634 workgroup printers. This new color laser printer offers faster printing of up to 25 pages per minute (ppm) letter size and 24 ppm A4 size for both color and monochrome printing. The time to first print is as fast as 11 seconds for monochrome and 12 seconds for color. The printer comes in the following models: Standard Standard Maximum wireless Model memory memory USB port Processor Duplex 10/100BaseTX dn1, dn2 128 MB 640 MB Standard 500 MHz Standard dw1, dw2 128 MB 640 MB Standard 500 MHz Standard Yes All models include one 250-sheet drawer, and a single sheet manual slot standard. One 650- sheet duo drawer is supported for a total input capacity of 901 sheets. This duo drawer has a 550-sheet draw and a 100-sheet multipurpose feeder (MPF). Output capacity for all models is 100 sheets. Duplex capability is standard on all models. Memory All models have one slot for additional SDRAM memory. Memory options for the printer include 128 MB, 256 MB, and 512 MB memory DIMMs. All models have one slot for flash memory with a 64 MB flash memory option available. Network connections All models include 10/100BaseTX Ethernet as standard. Some models include wireless Ethernet as standard. The wireless models allow the printer to be connected directly to a wireless LAN. This supports the IEEE b, g, and n draft 2.0 standards. Draft 2.0 refers to the version of the not-yet-ratified IEEE n standard. Usage rates The maximum monthly usage for the InfoPrint Color 1824 is 55,000 impressions. InfoPrint Solutions Company does not recommend printing to the monthly maximum on a consistent basis. License conditions This machine is sold subject to certain license conditions. For licensing details, refer to Print quality The resolutions of the printers are: InfoPrint is a registered trademark of Ricoh Co., Ltd. 2
3 4800CQ (default resolution) (full printer speed) 1200 dpi (at reduced printer speed) (supported in PS and PCL only) InfoPrint Color 1824 has five Toner Darkness levels for color and monochrome. The default setting is 4. When printing in color, level 5 is equal to level 4. Refer to the table below. Setting Delta toner from default (mono) -50% -30% -15% Default +10% Delta toner from default (color) -50% -30% -15% Default N/A N/A = t applicable te: These percentages are only approximate. Font support The InfoPrint Color 1824 printer resident fonts include support for following: Emulation Number of scalable fonts Number of bitmapped fonts PCL PostScript 91 0 PPDS 39 5 Additional fonts can be downloaded to the printer RAM. PCL emulation supports both scalable and bitmapped downloadable fonts. PostScript emulation supports only downloadable scalable fonts. Included on the CD-ROM shipped with the printer are a variety of downloadable fonts for Hebrew and Arabic. Features The printer supports the following features: Accessibility by people with disabilities For hardware offerings The following features support use by people with disabilities: Controls and latches are operable with one hand and minimal dexterity. Keys are discernible by touch without activating them. The display, controls, latches, and levers are accessible to someone in a wheel chair. Color is used as an enhancement for conveying information, as well as an additional method of distinguishing between buttons, controls, and latches. Product number Mach Part type Model number Description UPC Australia 4985 dn2 39V3477 InfoPrint Color Taiwan 4985 dn1 39V3481 InfoPrint Color dw1 39V2467 InfoPrint Color Singapore 4985 dw2 39V2471 InfoPrint Color Hong Kong 4985 dw2 39V2473 InfoPrint Color dn2 39V3487 InfoPrint Color V Sheet Duo Drawer InfoPrint is a registered trademark of Ricoh Co., Ltd. 3
4 V MB SDRAM V MB SDRAM V MB SDRAM P MB Flash Memory V1524 Ethernet 10/100BaseTX (1 USB port) V1525 Ethernet 1000BaseTX (4 USB ports) P meter USB Cable V3618 Korean Font Card V3619 Simplified Chinese Font Card V3620 Traditional Chinese Font Card V3621 Japanese Font Card Publications All hardcopy publications are downloadable from the InfoPrint Solutions Company Web site The following publications are shipped with the products: Software and Documentation CD User's Guide (contained on CD) This will be available in the following languages: Arabic, Czech, English, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Korean, rwegian, Polish, Brazilian Portuguese, Portuguese, Romanian, Russian, Spanish, Swedish, Simplified Chinese, Traditional Chinese, Turkish, and Ukrainian. Quick Reference page (contained on CD) These will be available in the following languages: Danish, Dutch, English, Finnish, French, German, Italian, Korean, rwegian, Polish, Brazilian Portuguese, Russian, Spanish, Japanese, Simplified Chinese, and Traditional Chinese. Operator panel This will be available in the following languages: English, Danish, Dutch, Finnish, French, German, Italian, rwegian, Polish, Brazilian Portuguese, Russian, Spanish, Swedish, Hungarian, Czech, Turkish, Simplified Chinese, Simplified Chinese, Korean, and Japanese. Technical information EMC conformance EMC Conformance: Taiwan BSMI CNS13438 (Taiwan EMC Standard) Specified operating environment Dimensions Width Depth Height Weight All models 424 mm 400 mm 291 mm 21.0 kg (16.7 in) (15.7 in) (11.5 in) (46 lb) Minimum clearance requirements Left side Right side Front Rear Top 75 mm 150 mm 510 mm 100 mm 250 mm (3.0 in) (6.0 in) (20.0 in) (4.0 in) (10.0 in) te: Allow clearance above the printer for optional drawer. InfoPrint is a registered trademark of Ricoh Co., Ltd. 4
5 Operating environment Operating environment Temperature (operating) 15.6 to 32.2 C (60 to 90 F) Temperature (powered off) 10.0 to 43.3 C (50 to 110 F) Relative humidity 8% to 80% Wet bulb temperature (operating) 22.8 C (73.0 F) Maximum Wet bulb temperature (powered off) 26.7 C (80.1 F) Maximum Altitude 0 to 3,048 meters (10,000 ft) Atmospheric pressure 74.6 kpa Ambient operating environment to 32.2 C (60 to 90 F) and 8 to 80% RH Storage and shipping environment (packed) Cartridges -40 to 43.3 C (-40 to 110 F) Printer with cartridges -40 to 43.3 C (-40 to 110 F) Printer without cartridges -40 to 43.3 C (-40 to 110 F) Relative humidity 8% to 80% Altitude 10,300 meters (34,000 ft) Wet bulb temperature (powered off) 26.7 C (80.1 F) Maximum 2 In some cases performance specifications (such as paper OCF, EP cartridge usage) are specified to be measured at an ambient condition. Electrical specifications Low voltage models V ac at 50/60 Hz, nominal V ac, extreme High voltage models V ac at 50/60 Hz (not available in all countries) V ac, extreme Average power consumption Printing states Average power while printing Simplex Duplex 500 W 340 W Average power while idle Power Saver Ready Off 18 W 36 W 0 W te: Using a 220 V ac to 110 V ac power converter with the low voltage model is not recommended. Acoustics All measurements were made in accordance with ISO 7779: Acoustics: Measurement of airborne noise emitted by information technology and telecommunications and reported in conformance with ISO 9296: Acoustics: Declared noise emission values of computer and business equipment. Mode Printing simplex Printing duplex Idle 1 meter average sound pressure at 4800CQ 49 dba 51 dba Inaudible InfoPrint is a registered trademark of Ricoh Co., Ltd. 5
6 Quiet (simplex) 46 dba Planning information Customer responsibilities These printers are designed as a Customer Setup Unit (CSU). The customer is responsible for: Adequate site, system, and other vendor preparation Receipt at the customer location and placement of the printer Installation and configuration of the printer and features by following the installation instructions, including: Installing and maintaining cables Loading print media and clearing jams Performing low-level problem determination Ordering and installing supplies and consumables Working with InfoPrint Solutions Technical Support to complete low-level problem determination including: Downloading and installing microcode updates as directed by the InfoPrint Solutions Technical Support Center Replacing defective features that were installed as part of the customer setup process It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies. Cable orders attachment cables are required for this feature. Supplies supplies are required with the machine order. InfoPrint Color 1824 is shipped with 2,500- impressions 3 black print cartridge and 2,000-impressions 3 CMY print cartridges. See the table below for replacement print cartridges. It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies. Consumables The following replacement supplies are available for InfoPrint Color 1824: Part Description Model number Apx. avg. yield 3 Use and return program extra high yield All 39V2430 6,000 impressions toner cartridge, black Use and return program extra high yield All 39V2431 4,000 impressions toner cartridge, cyan Use and return program extra high yield All 39V2432 4,000 impressions toner cartridge, magenta Use and return program extra high yield All 39V2433 4,000 impressions toner cartridge, yellow Extra high yield toner cartridge, black All 39V2434 6,000 impressions Extra high yield toner cartridge, cyan All 39V2435 4,000 impressions Extra high yield toner cartridge, magenta All 39V2436 4,000 impressions Extra high yield toner cartridge, yellow All 39V2437 4,000 impressions Waste toner container All 39V ,000 ip. color 36,000 ip. mono Black and Color Imaging Kit All 39V ,000 impressions Black Imaging Kit All 39V ,000 impressions One photoconductor Unit All 39V ,000 impressions Black Developer Unit All 39V ,000 impressions Cyan Developer Unit All 39V ,000 impressions Magenta Developer Unit All 39V ,000 impressions Yellow Developer Unit All 39V ,000 impressions InfoPrint is a registered trademark of Ricoh Co., Ltd. 6
7 3 Approximate yield has been established with an average coverage of 5%. An "impression" is defined as one printed side of a sheet. A duplex sheet would consist of two impressions. The approximate average yields are not a warranty or guarantee of minimum life, and are provided to assist in initial supplies planning. Actual usage should be used to establish the supply's life in the end user's application. Many factors (for example, print coverage per page, machine settings, paper type and size, and environmental conditions) can affect supply life. Maintenance supplies There are no maintenance supplies for this product. InfoPrint Solutions Company reserves the right to make available additional replacement maintenance items that are the customer's responsibility to purchase. InfoPrint Solutions Company is committed to environmentally conscious programs for printer supplies. A collection program for used printer cartridges has been established and return instructions are included in the supply item packaging, with free return shipping. End users can contact InfoPrint Solutions Company for the name of a reseller in their area where printing supplies can be purchased. Resellers can order printing supplies through InfoPrint Solutions Company in Asia Pacific. Contact one of the following numbers: Pallet quantity Australia Bangladesh Brunei Cambodia China Hong Kong India Indonesia Korea Laos Malaysia Myanmar New Zealand Philippines Singapore Sri Lanka Taiwan Thailand Vietnam The pallet quantity for InfoPrint Color 1824 is 12 printers per pallet. Security, auditability, and control This product uses the security and auditability features of the host hardware, host software, and application software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Warranty period Twelve months Warranty service If required, InfoPrint Solutions Company provides repair or exchange service depending on the types of warranty service specified for the machine. InfoPrint Solutions Company will attempt to InfoPrint is a registered trademark of Ricoh Co., Ltd. 7
8 resolve your problem over the telephone, or electronically via an InfoPrint Solutions Company Web site. You must follow the problem determination and resolution procedures that InfoPrint Solutions Company specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside InfoPrint Solutions Company's normal service area. Contact your local InfoPrint Solutions Company representative or your reseller for country- and location-specific information. This product is covered by the following types of service. Customer Replaceable Unit Service and On-site for other selected parts. CRU: InfoPrint Solutions Company provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from InfoPrint Solutions Company upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If InfoPrint Solutions Company installs a Tier 1 CRU at your request, you will be charged for the installation. Tier 2 CRU: You may install a Tier 2 CRU yourself or request InfoPrint Solutions Company to install it, at no additional charge. Based upon availability, CRUs will be shipped for next-business-day delivery. InfoPrint Solutions Company specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to InfoPrint Solutions Company. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if InfoPrint Solutions Company does not receive the defective CRU within 15 days of your receipt of the replacement. The following parts have been designated as Tier 1 CRU parts: All Output Devices Memory Cards Optional Firmware Cards Option Cards Wireless Adapters All External Adapters Op Panel Overlay Data cables and adapters (including USB, Serial, Parallel, Telephone Fax Line, Scanner) All Power Cords Hard Drives All Input Devices Machine Covers Furniture and furniture parts (including stands, cabinet and shelves) ** Stacker Arm Scanner Op Panel Scanner Op Panel Cover Scanner Power Supply Scanner Control Unit ** All furniture products will have a one year (12 months) warranty with delivery of this warranty through replacement CRU's shipped direct to the customer for customer installation. After the one year warranty, repair/replacement of the furniture is customer responsibility. Standard tier 1 CRU items listed would not apply if the specific product does not include that function or feature. InfoPrint is a registered trademark of Ricoh Co., Ltd. 8
9 On-site Service: InfoPrint Solutions Company will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the machine. The area must be clean, well lit, and suitable for the purpose. 9 hours per day, Monday through Friday, excluding holidays, next-business-day response Warranty and maintenance When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order. Warranty period Twelve months Warranty service Technical support during warranty period InfoPrint Solutions Company On-site Repair (IOR) 9 x 5, next business day Warranty service upgrades IOR 24 x 7, same day Post-warranty service IOR 9 x 5, Monday through Friday excluding holidays IOR 24 x 7 Hourly service rate classification Two When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order. Maintenance processing Low end Usage plan machine Field-installable features Yes Model conversions Machine installation Customer setup. Customers are responsible for installation according to the instructions InfoPrint Solutions Company provides with the machine. Graduated program license charges apply InfoPrint is a registered trademark of Ricoh Co., Ltd. 9
10 Licensed internal code and licensed machine code This product does not contain Licensed Internal Code or Licensed Machine Code. Educational allowance Educational allowance does not apply. Pricing For all local charges, contact your InfoPrint Solutions Company representative. AP distribution Country/Region Announced AP IOT ASEAN* Yes (Singapore only) India Australia Yes People's Republic of China Hong Kong S.A.R of the PRC Yes Macao S.A.R of the PRC Taiwan Yes Korea New Zealand Japan IOT Japan * Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Philippines, Singapore, Thailand, Vietnam ** Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, Afghanistan Trademarks InfoPrint and Ricoh are registered trademarks of Ricoh Co., Ltd. in the United States, other countries, or both. Ricoh is a registered trademark of Ricoh Co., Ltd. and its affiliated companies. PostScript is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries. Other company, product, and service names may be trademarks or service marks of others. Terms of use InfoPrint Solutions Company LLC ("InfoPrint") products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. InfoPrint Solutions Company LLC ("InfoPrint") reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Corrections (Corrected on January 14, 2009) New models were added for Taiwan, Singapore, and Hong Kong. (Corrected on February 26, 2009) InfoPrint is a registered trademark of Ricoh Co., Ltd. 10
11 New Model dw1 added for Taiwan. InfoPrint is a registered trademark of Ricoh Co., Ltd. 11
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