Frequently Asked Questions for CompliAssist TM Charts

Transcription

1 Frequently Asked Questions for CompliAssist TM Charts How many compliance charts can I access from CompliAssist TM? Currently, you can access all compliance charts from within PCI s CompliAssist TM tool. To access these charts, select CompliAssist TM > Compliance Charts from the menu bar of PCI s web site. How do I search for a compliance chart in CompliAssist TM? You may search for a compliance chart by topical category, chart name, or a keyword search. Find a Chart by Category To find a chart by category, select one of the 16 categories of charts in the drop-down menu labeled "Select Category." Once you have selected a category, the next drop-down menu labeled "Chart" will automatically populate a list of charts under the specific category chosen. For instance, if you select the Category "Agents Brokers and Producers," you will see eight charts under that category. Select the chart that you want. Next, click the "Search" command button to view the chart. Find a Chart by Name To find a chart by name, select one of the charts listed in the drop-down menu labeled "Select Chart." Next, click the "Search" command button to view the chart. Find a Chart by Keyword If you do not know the name of a chart or the topical category of a chart, you may find the chart quickly by performing a keyword search. In the field labeled "Text Search," type in a word describing the content of the chart. For instance, if you are looking for an adjuster licensing chart, type in the word "adjuster" or "licensing." Next, click the "Search" command button. You will see a list of charts matching the keyword you entered. Are there any limitations to using the Text Search field in CompliAssist TM? Yes. The Text Search field is a basic word search feature that will only allow you to enter a short keyword such as adjuster or licensing. You cannot enter sentences, long words, or long phrases such as adjuster and licensing. Also, you cannot enter keywords in quotation marks. Doing a search other than a basic word search will yield no search results. 1

2 Can I filter compliance charts based only on the states in which I write insurance? Yes. PCI s CompliAssist TM tool allows you to search across multiple categories of charts or multiple chart names for all 51 jurisdictions or only in those jurisdictions in which you write business. For example, if you are interested in finding out the adjuster licensing requirements for Alabama, Alaska, Arizona, and Arkansas, select and find the chart using the Category or Chart drop-down menus or the Text Search field and select the states in which you write business from the drop-down menu labeled State(s). Choose a Results Layout either Portrait or Landscape - and click the Search command button to view the search results. Can I filter compliance charts by topics and jurisdictions within a compliance chart? Yes. The ability to filter compliance charts by subtopics and jurisdictions is only available in Microsoft Excel. After you have found and selected a compliance chart using the Category or Chart drop-down menus or the Text Search field, click the Search command button to view the results. In the far right side of the chart results, select the Microsoft Excel export option and open the chart from the bottom of the web site. Next, on Excel s ribbon, select Sort & Filter > Filter. Select the column of data fields on which you want to filter data and then select the appropriate checkboxes for each topic or state. For instance, if you selected the Adjuster Licensing Requirements Chart, you have the option of viewing state requirements for eight different topics within this chart, including, but not limited to, state continuing education requirements, emergency waiver provisions, and examination requirements. However, if you only want to find out the continuing education requirements for adjusters in Alabama, Alaska, and Arizona, select the topic Cont. Ed Reqs. from the column labeled TOPIC. Next, select Alabama, Alaska, and Arizona from the State: column. How many topical categories of compliance charts does CompliAssist TM have? CompliAssist TM has 16 topical categories of charts, including the following: Agents, Brokers and Producers Automobile Insurance Cancellation and Nonrenewal Claims Company Operations Financial Fraud General Liability 2

3 Guaranty Funds Politics & Elections Privacy Proof of Insurance and FR Requirements Surplus Lines Underwriting and Rating Workers Compensation Benefits Workers Compensation Coverage How do I obtain a summary or description of PCI's compliance charts? You may obtain a summary or a description of all of PCI s compliance charts from within the CompliAssist TM tool or on the Subscriptions landing page. In the CompliAssist TM tool, click the link on the far right side of the page labeled Chart Descriptions to view a description of PCI s compliance charts. On the Subscriptions landing page, scroll down to the CompliAssist TM Charts section and click the word here in the second sentence asking whether you would like to see a list of the chart descriptions. How frequently does PCI review and update its compliance charts? PCI's compliance charts are updated in real-time, as soon as staff members receive notice of a legislative or regulatory change or notice of a case decision that impacts a chart. PCI also conducts a more substantive review of all compliance charts on an annual basis. What type of orientations can I print PCI s compliance charts? PCI s compliance charts may be printed in portrait (vertical) or landscape (horizontal) orientation. To print a chart in a portrait or landscape orientation, find and select the chart(s) from the Category or Chart drop-down menus or the Text Search field and then select the radio button Portrait or Landscape in the section labeled Results Layout. What type of formats can I print PCI s compliance charts? PCI s compliance charts are available in web-based, Adobe Acrobat (pdf), and Microsoft Excel formats. To obtain one of these three formats of a chart, first find and select the chart using the Category or Chart drop-down menus or the Text Search field. Next, click the Search command button to view the chart. In the far right column of the search results, select one of the three available formats, the Print Version which is the web-based version; the Export option which allows you to export the chart into a Microsoft Excel spreadsheet; or the View As PDF option. 3

4 The View As PDF option allows you to print a more aesthetically pleasing version of PCI s compliance chart which can be saved or uploaded on your company s Intranet for employee use. Also, the pdf version of the compliance chart now indicates the date you printed the chart in the footer along with the total number of pages of the chart. In most pdf documents, the date or page numbers may be preset to automatically appear and print on documents. Whenever possible, suppress these settings from within the Adobe Acrobat file to prevent double sets of dates and page numbers on your chart(s). Are there any limitations to exporting a compliance chart to a Microsoft Excel format? Yes. When you export a text heavy compliance chart to Microsoft Excel you will encounter formatting issues. These formatting issues are inherent in the design of Excel due to the width and height limitations of the cells. To make the chart more readable, manually adjust the size of the cells to accommodate the full text of the topics within the chart. Are there any limitations to exporting a compliance chart to an Adobe Acrobat (pdf) format? Yes. When you export a compliance chart to an Adobe Acrobat (pdf) format all active hyperlinks previously available in the web-based version of the chart will deactivate, or become inactive/dead links that you cannot access. How do I receive automatic notification of changes to a PCI compliance chart? To receive automatic notification of changes to a PCI compliance chart, you must subscribe to a compliance chart. Access PCI s Subscription landing page here or under My Profile > Website Settings > Subscriptions on PCI s web site. If you are within the CompliAssist TM tool, click the link Notify me of Changes where you will be directed to the Subscriptions page. Scroll down to the section labeled CompliAssist TM Charts. To subscribe to all of PCI s 100 compliance charts, select the link select all. If you would like to subscribe to particular charts, select the checkboxes for each chart you would like to receive. Next, click the Save command button. Can I filter my compliance chart subscriptions by individual states in which I write business? No. PCI s Chart Subscription tool does not support chart subscriptions by individual states in which you write business. When you subscribe for a compliance chart, the subscription will be for all 51 jurisdictions. 4

5 Once I subscribe to receive automatic notification of changes to a compliance chart or multiple charts, how frequently will I be notified of the changes? PCI will you notification of changes to a compliance chart one day after the changes are made to the chart. Check your spam settings to ensure that you do not miss these chart updates. Will the notification include a description of the changes that PCI made to a particular compliance chart? Yes. In your notification of compliance chart changes, PCI will indicate how a topic for a particular chart has changed. For instance, if the Alaska Legislature increased the advance notice period from 20 days to 30 days in which a personal automobile insurer must provide a nonrenewal notice to a policyholder, you will receive notification that Alaska increased the number of days of advance notice an insurer must provide to a policyholder for a nonrenewal. The notice will also indicate the specific statute amended, the bill number making the change, and the effective date of the change. A description of the actual compliance chart change is provided as an alternative to redlining, highlighting, bold-facing, or italicizing the chart changes. How do I unsubscribe from a PCI compliance chart or charts? Access the Subscriptions landing page and deselect/uncheck the checkboxes next to each chart in which you are currently subscribed. Next, select the Save command button. How do I search for the most recent changes to a PCI compliance chart within the CompliAssist TM tool? In addition to receiving notification of compliance chart changes as a subscriber, you may also manually search for the most recent changes to a compliance chart. Access the CompliAssist TM tool and click the link Most Recent Changes. You will be directed to the Search Recent Changes page where you can search for chart changes by chart category, chart name, or keyword. Also, you may search for changes to one chart or multiple charts by one state or multiple states (based on the number of jurisdictions in which you write insurance). You may also view specific changes to charts by a specific time frame. For example, if you are interested in finding out specific changes that were made to all of the cancellation and nonrenewal charts for 51 jurisdictions from January 1, 2015 through September 17, 2015, select Cancellation and Nonrenewal from the drop-down menu labeled 5

6 Select Category. In the drop-down field labeled State(s), keep the default selection All States and enter January 1, 2015 in the Begin Date field and September 17, 2015 in the End Date field. Next, click the Search command button to view the results. How do I check the date in which a compliance chart was last modified or updated? To view when a compliance chart was last modified or updated, click the link Most Recent Changes. Next, find and select the chart using the Category or Charts drop-down menu or the Text Search field. Click the Search command button to view the chart results. There will be a Last Modified Date column to the right of the chart results which indicates the date in which PCI last modified that chart. Can I request the creation of a new compliance chart that PCI does not currently have? Yes, you may submit a request for the creation of a new compliance chart to Carol Emory at carol.emory@pciaa.net. Your request will be carefully reviewed. While PCI makes every effort to accommodate new chart requests, some insurance topics are unsuitable for charts. Topics that are unsuitable for charts include those that are regulated at the state and local levels, topics that have little or no regulation, topics which are too complex to summarize, and topics for which we have existing charts from our legal research vendors. Effective Sept. 21,