Istisna Creation Oracle FLEXCUBE Universal Banking Release [May] [2011] Oracle Part Number E

Transcription

1 Istisna Creation Oracle FLEXCUBE Universal Banking Release [May] [2011] Oracle Part Number E

2 Table of Contents Origination of Istisna 1. ISTISNA ORIGINATION INTRODUCTION STAGES IN ISTISNA MAINTAINING FINANCE PROSPECT DETAILS Customer Tab Details Tab Requested Tab VIEWING FINANCE PROSPECT SUMMARY MAINTAINING CREDIT RATING RULES Main Tab Risk Factor Tab Specifying Credit Grades VIEWING CREDIT RULE SUMMARY MAINTAINING CREDIT RATIOS Specifying Formula Details VIEWING CREDIT RATIO SUMMARY MAINTAINING OVERRIDE DETAILS VIEWING OVERRIDE SUMMARY MAINTAINING DOCUMENT CHECKLIST AND ADVICES VIEWING DOCUMENT CHECKLIST SUMMARY MAINTAINING APPLICATION CATEGORY DETAILS Main Tab Agency Tab VIEWING APPLICATION CATEGORY SUMMARY STAGES IN ISTISNA FINANCE ORIGINATION Process Flow Diagram Process Matrix Main Tab Details Tab Financials Tab Requested Tab Limits Tab Collaterals Tab Vehicle Asset Capturing Vehicle Information Specifying Registration Details Specifying Vendor Details Specifying Amount Details Specifying Appraiser Details Specifying Total Amount Details Specifying Insurance Details Specifying Balance Details Equipment Asset Specifying Equipment Details Specifying Seller Details Specifying Balance Details Specifying Evaluator Details Property Asset Capturing Property Details Specifying Vendor Details

3 Specifying Amount Details Specifying Insurance Details Specifying Evaluator Details Specifying Balance Details Comments Tab Capturing Document Details Collateral Tab Credit Score Tab Bureau Tab Ratios Tab Financing Tab Schedule Tab Charges Tab Investigation Tab Checklist Tab Comments Tab MESSAGE GENERATION

4 1.1 Introduction 1. Istisna Origination The process of Istisna finance origination gets initiated when a prospective customer approaches the bank, with a finance account opening request or when the bank approaches a prospective customer, taking lead from its database. In case of a bank initiated request, the process moves forward only if the prospective customer is interested. The entire process is carried out in multiple stages and on successful completion of each stage, it moves automatically to the next stage. Finance applications can also be captured in an offline mode at client sites by authorised users. These can be subsequently brought into the main system and processed through the normal finance origination process. When the customer approaches the bank for its products and offers, before initiating the finance origination process, the bank can create a mock-proposal which would have the personal details of the customer, the finance offers the customer is interested in as well as the schedules associated with the finance offer. This can be stored as reference in the system to be retrieved when the actual finance process flow is initiated. 1.2 Stages in Istisna Istisna process flow uses Oracle BPEL framework with multiple human tasks for workflow stages. The capture and enrichment of information in multiple steps can be dynamically assigned to different user roles, so that multiple users can take part in the transaction. Oracle Business rules are used for dynamic creation of multiple approval stages. The following details need to be maintained for originating a Istisna: Finance Application Capture Application Verification Application Management Verification (Configurable) Internal Blacklist Check External Blacklist Check Underwriting (Credit Evaluation) Finance Approval Document Verification Finance details upload Sale Confirmation User Acceptance Disbursement Manual Liquidation The Istisna origination process flow is composed of following stages: The following are different types of the asset categories in Istisna: Vehicle Equipment 1-1

5 Home 1.3 Maintaining Finance Prospect Details You can maintain the details of a prospective borrower or a finance applicant, when the borrower initially approaches the bank enquiring about the various finance products that are being offered. The following details are captured as part of this maintenance: Prospective customer s personal and location details Prospective customer s employment details Requested finance details You can maintain the details related to the prospective customer in Prospect Details screen. You can invoke this screen by typing ORDLEADM in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify the following details in this screen: Lead Id Specify a unique identification for the prospective finance customer. Description Specify a suitable description for the prospective finance customer. Reason Specify the reason for the finance enquiry. 1-2

6 Date of Enquiry Specify the date when the prospective customer has made the enquiry about the finance. You can also select the date by clicking the adjoining Calendar icon Customer Tab You can capture the following personal and geographical details related to a prospective customer: Type Select the type of the customer from the drop-down list provided. The following options are available: Primary Co-Applicant Salutation Select the salutation preference of the customer from the drop-down list provided. You can select any of the following options: Mr Mrs Miss Dr First Name Specify the first name of the customer. Middle Name Specify the middle name of the customer. Last Name Specify the last name of the customer. National Id Specify the national Id or country code of the customer or select the national Id from the option list provided. Short Name Specify the short name of the customer. Gender Select the gender of the customer from the drop-down list. Date of Birth Specify the date of birth of the customer or select the date by clicking the Calendar icon provided. 1-3

7 Mother s Maiden Name Specify the customer s mother s maiden name. Customer Category Specify the category to which the customer belongs or select the customer category from the option list that displays all valid customer categories. Country Specify the country of domicile of the customer or select the country code from the option list provided. Nationality Specify the country of which the customer is a national or select the country code from the option list provided. Language Specify the primary language of the customer or select the language from the option list provided. Mobile Number Specify the mobile phone number of the prospective customer. Landline No Specify the land phone number of the prospective customer. Office No Specify the office phone number of the prospective customer. Fax Specify the fax number of the prospective customer. Passport No Specify the passport number of the prospective customer. Passport Issue Date Specify the date on which the customer s passport was issued or select the date from by clicking the adjoining Calendar icon. Passport Expiry Date Specify the date on which the customer s passport expires or select the date from by clicking the adjoining Calendar icon. Passport Issue Place Specify the place where the customer s passport was issued. Specify the Id of the prospective customer. 1-4

8 Dependents Specify the number of dependents for the customer. Marital Status Select the marital status of the prospective customer from the drop-down list. The following options are available: Married Unmarried Divorcee Details Tab You can capture the address and employment related details of the prospective customer in Details tab. Address Details Seq No The sequence number is automatically generated by the system. Address Type Select the address type of the customer from the following options provided in the drop-down list: Permanent Home Work Temporary Others 1-5

9 Mailing Check this box to indicate that the address you specify here is the customer s mailing address. Address Line 1 3 Specify the address of the customer in three lines starting from Address Line 1 to Address Line 3. Contact Number Specify the contact telephone number of the customer. Zip Specify the zip code associated wit the address specified. Country Specify the country associated with the address specified. Employment Details Seq No The sequence number is automatically generated by the system. Employment Type Select the customer s employment type from the drop-down provided. The following options are available: Part Time Full Time Contract Based Employer Specify the name of the employer of the prospective customer. Occupation Specify the occupation of the prospective customer. Designation Specify the designation of the prospective customer. Employee Id Specify the employee Id of the prospective customer. Address Line 1 3 Specify the employment address of the customer in three lines starting from Address Line 1 to Address Line 3. Zip Specify the zip code associated with the office address specified. 1-6

10 Country Specify the country associated with the employment address specified. Phone No Specify the official phone number of the prospective customer. Extn Specify the telephone extension number, if any, of the prospective customer. Contact Specify the contact number of the prospective customer. Contact Name Specify the name of a contact person at the customer s office. Contact Phone Specify the contact phone number of the customer s contact person. Contact Extn Specify the telephone extension number, if any, associated with contact person. Comments Specify comments, if any, related to the customer s employment. Department Specify the department to which the customer belongs. Stated Years Specify the number of years the customer has spent with his current employer. Stated Months Specify the number of months the customer has spent with his current employer. 1-7

11 1.3.3 Requested Tab You can capture the details related to the requested finance in Requested tab. You can capture the following details here: Currency Specify the finance currency preference of the customer or select the currency from the option list provided. Requested Amount Specify the finance amount requested by the prospective customer. EMI Amount Specify the preferred EMI amount of the prospective customer. Tenor (in months) Specify the preferred finance tenor (in months) of the prospective customer. Rate Specify the preferred profit rate of the prospective customer. Hamish Jiddayah % Specify the percentage of amount that the prospective customer can provide as Hamish Jiddayah. Hamish Jiddayah Amount Specify the preferred amount that the prospective customer can provide as Hamish Jiddayah. 1-8

12 1.4 Viewing Finance Prospect Summary You can view a summary of the prospective finance customers or the borrowers in Finance Prospect Details screen. You can also query for a particular record based on desired search criteria. You can invoke this screen by typing ORSLEADM in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify any of the following details to search for a record: Authorization Status Record Status Lead Id Date of Enquiry Click Search button to search for a record based on the search criteria specified. You can double click a desired record to view the detailed screen. 1.5 Maintaining Credit Rating Rules You can maintain a set of questions along with a possible set of answers with associated scores, to assess the credit rating of a prospective finance customer. You can also calculate the risk factor associated with the finance and arrive at a credit grade based on the scores obtained. 1-9

13 You can maintain these details in Rule Details screen. You can invoke this screen by typing ORDRULMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify the following details in this screen: Rule Id Specify a unique identification for the credit rating rule. Description Specify a suitable description for the credit rating rule. Type Select the type of the finance from the following options available: Retail Corporate 1-10

14 1.5.1 Main Tab You can maintain the following details in this tab: Question Details Question Id The question Id is automatically generated by the system. Category Select the category to which the question belongs from the option list provided. Question Specify the question to be asked to the prospective customer to derive the credit rating score. Answer Details Sequence Number The sequence number is automatically generated by the system. Possible Answer Specify a set of possible answers to be associated with a question. Score Specify the score associated with an answer. 1-11

15 1.5.2 Risk Factor Tab You can specify the risk details associated with the finance and also indicate the formula for calculating the credit score in this tab. You can specify the following details here: Risk Id Specify a unique identifier for the credit risk being maintained. Description Specify a suitable description for the credit risk Specifying Formula Details You can specify the formula to calculate the credit score by clicking the Formula button corresponding to a credit risk entry in Risk Factor tab. 1-12

16 The Formula screen is displayed where you can specify the condition for calculating the credit score associated with a risk condition. You can specify the following details here: Sequence Number The sequence number is automatically generated by the system. Condition The condition specified using the Elements, Functions, Operators etc. gets displayed here. Result Specify the result to be associated with the condition specified. Elements Specify the data elements to be used to define the formula for credit score calculation or select the element from the option list provided. Functions Select the mathematical function to be used to define the formula from the drop-down list provided. Braces Select the opening or the closing brace from the drop-down list provided, to define the credit score calculation formula. Operators Select the mathematical operator to be used to define the credit score calculation formula. You can select +, -, *, or /. 1-13

17 Logical Operators Select the logical operator to be used to define the credit score calculation formula. You can select <, >, =, <>, >=, <=, AND or OR Specifying Credit Grades You can maintain different credit grades based on the credit scores obtained. Click Rating button in Rule Details screens to invoke the Rating screen, where you can maintain these details. You can specify the following details here: Sequence Number The sequence number is automatically generated by the system. Score Specify the score associated with a credit risk. Grade Specify the credit grade based on the score obtained. 1.6 Viewing Credit Rule Summary You can view a summary of the credit rules in Rule Maintenance screen. You can also query for a particular record based on desired search criteria. 1-14

18 You can invoke this screen by typing ORSRULMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify any of the following details to search for a record: Authorization Status Record Status Rule Id Click Search button to search for a record based on the search criteria specified. You can double click a desired record to view the detailed screen. 1.7 Maintaining Credit Ratios You can maintain the rules to calculate the credit ratios in Credit Ratio Maintenance screen. 1-15

19 You can invoke this screen by typing ORDRATMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify the following details in this screen: Group Id Specify a unique identification code for the ratio group. Description Specify a suitable description for the ratio group. Type Select the type of the finance from the following options available: Retail Corporate Ratio Id Specify a unique identification for the credit ratio being maintained. Description Specify a suitable description for the credit ratio Specifying Formula Details You can specify the formula to calculate the credit ratio by clicking the Formula button corresponding to a ratio Id. 1-16

20 The Formula screen is displayed where you can specify the condition for calculating the credit ratio associated with a ratio Id. You can specify the following details here: Ratio Type Select the type of the ratio being maintained, from the drop down list provided. The following options are available: Stated Before Stated After Actual Before Actual After Condition The condition specified using the Elements, Functions, Operators etc. gets displayed here. Elements Specify the data elements to be used to define the formula for credit ratio calculation or select the element from the option list provided. Functions Select the mathematical function to be used to define the formula from the drop-down list provided. Braces Select the opening or the closing brace from the drop-down list provided, to define the credit ratio calculation formula. Operators Select the mathematical operator to be used to define the credit ratio calculation formula. You can select +, -, *, or /. 1-17

21 1.8 Viewing Credit Ratio Summary You can view a summary of the credit ratios in Credit Ratio Maintenance screen. You can also query for a particular record based on desired search criteria. You can invoke this screen by typing ORSRATMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify any of the following details to search for a record: Authorization Status Record Status Group Id Click Search button to search for a record based on the search criteria specified. You can double click a desired record to view the detailed screen. 1.9 Maintaining Override Details You can maintain the formulae to verify if overrides need to be generated dynamically, in Override Maintenance screen. 1-18

22 You can invoke this screen by typing ORDOVDMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify the following details in this screen: Process Code Specify the process code of the process for which you wish to maintain override conditions or select the process code from the option list provided. Application Category Specify the category to which the finance application belongs or select the application category from the option list provided. Type Select the type of the finance from the following options available: Retail Corporate Stage Select the stage of the finance origination process from the option list provided. The various stages can be Application Entry, Application Verification, Underwriting, Finance Approval etc. Description Specify a suitable description for the finance origination stage. 1-19

23 Overrides Here, you can capture the details of the conditions to be checked for generating override messages. Sequence Number The sequence number is automatically generated by the system. Condition The condition specified using the Elements, Functions, Operators etc. gets displayed here. Error Code Specify the error code to be used to generate the override message or select the error code from the option list provided. Error Parameter Specify the error parameter to be substituted in the override messages. Elements Specify the data elements to be used to define the conditions for generating override messages or select the element from the option list provided. Functions Select the mathematical function to be used to define the condition from the drop-down list provided. Braces Select the opening or the closing brace from the drop-down list provided, to define the conditions for generating override messages. Operators Select the mathematical operator to be used to define the conditions for generating override messages. You can select +, -, *, or /. Logical Operators Select the logical operator to be used to define the conditions for generating override messages. You can select <, >, =, <>, >=, <=, AND or OR Viewing Override Summary You can view a summary of the overrides in Override Maintenance screen. You can also query for a particular record based on desired search criteria. 1-20

24 You can invoke this screen by typing ORSOVDMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify any of the following details to search for a record: Authorization Status Record Status Process Code Application Category Click Search button to search for a record based on the search criteria specified. You can double click a desired record to view the detailed screen Maintaining Document Checklist and Advices You can maintain the list of documents that are required during the finance origination process, in Documents and Advice Maintenance screen. Document checklists are maintained for an application category and for the various stages in the origination process. You can also maintain the details of the Advices that need to be generated on completion of a stage in the process. 1-21

25 You can invoke Documents and Advice Maintenance screen by typing ORDDOCMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify the following details in this screen: Process Code Specify the process code of the process for which you wish to maintain override conditions or select the process code from the option list provided. Application Category Specify the category to which the finance application belongs or select the application category from the option list provided. Stage Select the stage of the finance origination process from the option list provided. The various stages can be Application Entry, Application Verification, Underwriting, Finance Approval etc. Stage Title Specify a suitable description for the finance origination stage. Document Details Document Category Specify the category to which the document belongs or select the document category from the option list provided. Document Type Specify the type of the document or select the document type from the option list provided. 1-22

26 Mandatory Select the option to indicate whether the document is mandatory or not. You can select any of the following options from the drop-down list provided: Mandatory Overridden Others BI Advices Report Name Specify the name of the advice report to be generated on completion of the process stage. Template Specify the template to be used to generate the advice report. Format Select the format in which the advice report needs to be generated from the drop-down list provided. The following options are available: PDF RTF Locale Select the locale information to be used for generating the advices from the drop-down list. The following options are available: en-us 1.12 Viewing Document Checklist Summary You can view a summary of the document checklists and advices in Document Details screen. You can also query for a particular record based on desired search criteria. 1-23

27 You can invoke this screen by typing ORSDOCMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify any of the following details to search for a record: Authorization Status Record Status Process Code Application Category Click Search button to search for a record based on the search criteria specified. You can double click a desired record to view the detailed screen Maintaining Application Category Details You can maintain various application categories linked to multiple finance products that cater to the requirements of different customers, in Application Category Maintenance screen. The entire process of finance origination depends mainly on the category to which the application belongs. 1-24

28 You can invoke Application Category Maintenance screen by typing ORDCATMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify the following details in this screen: Application Category Specify a unique identification for the finance application category. Category Description Specify a suitable description for the finance application category. Rule Id Specify the credit rule to be associated with the application category or select the Rule Id from the option list provided. Ratio Id Specify the credit ratio to be associated with the application category or select the Ratio Id from the option list provided Main Tab You can capture the following details in the Main tab. Product Details You can specify the following details related to the finance product here: 1-25

29 Product Code Specify the identification code of the finance product to be linked to the application category being maintained. You can also select the product code from the option list provided. Product Description The description associated with the selected finance product gets displayed here. Default Check this box to indicate if the finance product selected should be maintained as the default product for the application category. Other Details You can capture the additional details related to the finance product here: Offer Id Specify a unique identification for the finance offer being made to the customer. No of Installments Specify the number of instalments associated with the finance. Units Select the units based on which the finance disbursement should be carried out. The following options are available in the option list: Daily Weekly Monthly Quarterly Half Yearly Yearly Frequency Specify the frequency at which the finance disbursement should be carried out. Rate Specify the profit rate to be associated with the finance. Rate Code Specify the rate code used to derive the rate or select the rate code from the option list provided. Spread Specify the spread that is applicable for the finance being offered. Effective Rate The effective profit rate gets displayed here, based on the profit and the spread specified. 1-26

30 Default Check this box to indicate if the finance offer specified should be maintained as the default offer for the application category Agency Tab In Agency tab, you can capture the details of the credit rating agencies and credit bureaus that provide credit rating details for customer securities. You can specify the following details in this screen: Credit Agency You can capture the details related to the credit rating agencies here. Agency Code Specify the identification code of the rating agency that provides credit rating details for customer securities. Agency Name Specify the name of the rating agency that provides credit rating details for customer securities. Bureau Details You can capture the details related to the credit bureau here. 1-27

31 Bureau Code Specify the identification code of the credit bureau that provides credit ratings for customer securities. Bureau Specify the name of the credit bureau that provides credit rating details for customer securities Viewing Application Category Summary You can view a summary of the application categories in Category Details screen. You can also query for a particular record based on desired search criteria. You can invoke this screen by typing ORSCATMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can specify any of the following details to search for a record: Authorization Status Record Status Application Category 1-28

32 Click Search button to search for a record based on the search criteria specified. You can double click a desired record to view the detailed screen Stages in Istisna Finance Origination The different stages in Istisna process flow are designed using Oracle BPEL framework. The process of finance origination consists of several manual as well as system tasks, carried out in a sequential manner. Many users can be involved in the completion of a transaction and at each stage of the process, a user or a group of users, assigned with a task, acquire and work on the relevant transaction. Oracle Business rules that are embedded help the dynamic creation of multiple approval stages. The different stages and sub-stages in the process flow can be summarized as follows: Application Entry the following details are captured in this stage Applicant Information Application details Requested Finance Details Collateral Details Checklist Documents Advice Generation Application Verification Information captured during Application Entry stage is verified Advice Generation Underwriting Collateral Valuation Information Applicant Financial Ratios Applicant Credit Score Applicant Bureau Report Finance Offers Finance Schedules FINANCE Charges Field Investigation Document Capture Advice Generation Finance Approval Information captured during Previous stages are verified Advice Generation Document Verification Information captured during Previous stages are verified All documents obtained are verified against checklist Advice Generation Customer, Customer Account Contract / Collateral Creation 1-29

33 Customer Creation Customer Account Creation Finance Account Creation Collateral Creation Advice Generation The various tasks carried out in these stages will be explained in detail in the subsequent sections Process Flow Diagram The process flow diagram given below illustrates the activities carried out during the different stages of the workflow. 1-30

34 Process Matrix The process matrix given below lists out the different stages, the user role handling each stage, the function Ids involved and the exit points for each stage. Stage Stage Title Description Roles Function Id Exit point 1-31

35 Stage Stage Title Description Roles Function Id Exit point 1 Application Entry The following details are captured as part of this stage Application Details Applicant Details CEROLE ORDISTAE PROCEED 2 Application Verification Requested Finance Details Limits Information Collateral Details Check List User Defined Fields and Comments Document Capture The details captured as part of Application Entry stage is verified CMROLE ORDISTAV PROCEED 3 Application Management Verification The details captured as part of Application Entry stage is verified if approval level is more than 1. ORDISTMV PROCEED 4 Internal Blacklist Check The Customer details captured as part of Application Entry stage can be verified for Internal Blacklist check ORDISTKI PROCEED 5 External Blacklist Check The Customer details captured as part of Application Entry stage can be verified for External Blacklist check ORDISTKE PROCEED 1-32

36 Stage Stage Title Description Roles Function Id Exit point 6 Underwriting The following details are captured as part of this stage Applicant Financial Ratios Applicant Credit Score Applicant Bureau Report Finance Offers Finance Schedules Finance Charges CMROLE ORDISTUD VERIFY, PROCEED Collateral Valuation Document Capture 7 Finance Approval Finance Approval CMROLE ORDISTAR PROCEED 8 Document Verification Document Verification Final Verification Customer Creation Finance Account Creation CMROLE ORDISTDV PROCEED, REJECT, CANCEL 9 Customer / Finance / Collateral / Facility / Account Creation The system task is used to create the following Customer creation Istisna Account Creation N/A ORDISCUS/ ORDISLIA / ORDISLOA / ORDISCOL RETRY OR TERMINATE Facility Creation Collateral Creation Finance Creation 10 Sale Confirmation The outcome of the sale confirmation of the underlying assets triggers the Istisna origination in the next stage. ORDITSAC PROCEED 1-33

37 Stage Stage Title Description Roles Function Id Exit point 11 User Acceptance The outcome of the User acceptance on sale confirmation of the underlying assets triggers the Istisna origination in the next stage. ORDITUSA ACCEPT, REJECT 12 Disbursement of Istisna Based on the outcome of the previous stage, the disbursement of Istisna for the underlying asset or moving the asset to inventory is decided. N/A 13 Manual Liquidation Based on the outcome of the User Acceptance stage, the manual liquidation/ moving the asset to inventory is decided. ORDITPMT PROCEED The stages are explained in detail in the sections that follow. Step 1. Finance Application Details Entry Stage In this stage, the bank receives an application for a finance along with the relevant documents and financial statements from a prospective customer. If the applicant does not have an account but intends to open one, the bank also obtains the account opening form and related documents as part of this activity. The details related to the applicant, contact information, employment information, requested finance details, collateral details etc. are captured during this stage. Documents obtained from the applicant are uploaded and advices maintained for the stage are generated by the process after completion of the stage. Users belonging to user role CEROLE are authorized to perform these tasks. 1-34

38 You can key-in the finance application details required in Istisna Application Entry screen. You can also invoke this screen by typing ORDISTAE in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. The Application Number is automatically generated by the system. You can capture the following details in the main screen: Application Category Specify the finance application category to be used or select the application category from the option list provided. Product Code Specify the Istisna product to be used for initiating the finance or select the product code from the option list provided. Branch Code The system displays the branch code here. Lead ID Specify the lead Id of the finance applicant or select the lead Id from the option list provided. 1-35

39 Enquiry ID Specify an enquiry Id, if you wish to retrieve information on the finance offer selected by the customer. You can also select the ID from the adjoining option list. The list contains all the Enquiry IDs created for the customer as part of the finance simulation process. Offline Application Number Specify the offline application number, if the finance application has been created using the offline facility. You can also select the application number from the adjoining option list. The list contains all the application numbers for finance applications that have been created offline. After specifying the finance number, click the Sync button. All the details for the selected offline application will be displayed in this screen. You can modify the required details. Application Number Specify the application number of the customer. User Reference Number Specify the user reference number for the finance application. Priority Select the type of priority from the drop-down list provided. The following options are available: Low Medium High Status The status of the application gets displayed here. Click Default button to default the details related corresponding to the prospective finance customer Main Tab The details corresponding to the lead Id selected gets displayed in the Main tab, once you click the Default button. You can modify these details if needed. Channel Specify the channel Id for the finance. The adjoining option list displays all valid channels maintained in the system. You can select the appropriate one. Intermediary Code Specify the intermediary code. The adjoining option list displays all valid intermediary code maintained in the system. You can select the appropriate one. KYC Required Check this box if the KYC is required. For existing customers of the bank, you need to specify the following details: 1-36

40 Existing Check this box to indicate if the customer applying for the finance is an existing customer of the bank. Customer No For existing customers you need to select the customer number from the option list provided. Click Default button to default the details of existing customers. Type Select the type of customer from the drop-down list provided. The following options are available: Primary Co Applicant Customer Name Specify the name of customer. Short Name Specify the short name of the customer. National Id Specify the notional identification of the customer. Applicant Details Country This is the country as given in the address of correspondence of this customer. Language As part of maintaining customer accounts and transacting on behalf of your customer, Customer Category In this category, you can classify customers of your bank. Nationality Specify the nationality of the customer. Financial Currency Specify the financial currency or select the financial currency from the option list provided. Mobile Number Specify the mobile number of the customer. Landline Number Specify the landline number of the customer. 1-37

41 Specify the address of this customer. Fax Specify the fax number of the customer. Retail First Name Specify the First name of the customer. Middle Name Specify the Middle name of the customer. Last Name Specify the Last name of the customer. Salutation Select the salutations of customer from the drop-down list provided. The following options are available: Mr. Mrs Miss Dr Gender Select the gender of the customer from the drop-down list provided. The following options are available: Male Female Date of Birth Specify the date of birth of the customer. Mother Maiden Name Specify the mother maiden name. Passport Number Specify the passport number of beneficial owner. Passport Issue Date Specify the issue date of the passport. 1-38

42 Passport Expiry Date Specify the expiry date of the passport. Marital Status Indicate the marital status of the customer here. You may select one of the following from the list available here: Single Married Divorcee Dependents Specify the number of family members (children and others) who are dependent on the customer financially. You can indicate any number between 0 and 99. Corporate Incorp Date Specify the date on which the customer s company was registered as an organization. Capital Specify the particular customer s various financial details like total Paid Up capital. Net Worth Specify the Net worth of the customer organization, Business Description Specify the nature of the business and the business activities carried out by the customer organization. Country Specify the Country of registration of the office of the corporate. Account Account Number The account number gets generated when you click the P button, after specifying the account class. Account Class Specify the account class or select the account class of the customer from the option list provided. 1-39

43 Click Default button to view the account generation details through Account Number Generation screen Dedupe You can verify if the customer details are duplicated by clicking the Dedupe button. Duplicate Customer List screen gets displayed where any duplicate customer details are displayed. You can enter the following details; First Name Specify the First name of the customer. 1-40

44 Last Name Specify the Last name of the customer. Short Name Specify the short name of the customer. National Id Specify the National Identification Number of this customer. Customer Category In this category, you can classify customers of your bank. Date of Birth Specify the date of birth of the customer. Specify the address of this customer. Passport Number Specify the passport number of customer. Mobile Number Specify the customer s mobile phone number on which they can be reached any time Finances You can view the existing finance for the customer by clicking the Finances button against the Applicant record. 1-41

45 Details Tab The address and employment related details of the customer corresponding to the Lead Id selected are displayed in this tab. You can modify these details if required. In this screen, you can capture multiple address and employment details, if required. 1-42

46 Financials Tab You can capture the financial details corresponding to the customer in this screen. Income Details You can capture the following details corresponding to the finance applicant s income: Income Type Select the type of income associated with the customer from the drop-down list provided. The following options are available: Salary Rent Business Others Currency Specify the currency in which the customer draws his income or select the currency from the option list provided. Amount Specify the amount that the customer draws as his income. 1-43

47 Frequency Select the frequency at which the customer earns income. The following options are available in the drop-down list: Daily Weekly Monthly Quarterly Half Yearly Yearly Liability Details You can capture the following details corresponding to the finance applicant s liabilities: Liability Type Select the type of the liability from the following options provided in the drop-down list: Finance Lease Rent Others Liability Sub Type Specify the sub type corresponding to the liability. Frequency Select the frequency at which the customer pays his liability amount. The following options are available in the drop-down list: Daily Weekly Monthly Quarterly Half Yearly Yearly Amount Specify the amount that the customer pays as his liability. Account Balance Specify the balance associated with the liability account. Start Date Specify a start date for the liability or select the start date by clicking the Calendar icon. 1-44

48 End Date Specify an end date for the liability or select the end date by clicking the Calendar icon. Asset Details Type Select the type of the asset from the following options available in the drop-down list: Vehicle Home Others Asset Sub Type Specify the sub type associated with the asset. Description Specify a suitable description for the asset type. Asset Value Specify the value associated with the asset. Vehicle You can specify the following details for the asset type Vehicle. Make Specify the make of the vehicle. Model Specify the model of the vehicle. Manufacturing Year Specify the year of manufacture of the vehicle. Body Specify the body details of the vehicle. Reg# Specify the registration number of the vehicle. Home Address Line 1-3 Specify the address of customer s residence in the three Address lines provided. 1-45

49 Width Specify the width of the customer s residence. Length Specify the length of the customer s residence. Occupancy Specify the number of people who occupy of the customer s residence Requested Tab The details related to the requested finance corresponding to the Lead Id selected are displayed in this tab. You can modify these details if required. If you have selected an Enquiry ID for the customer, then the requested details that have been stored for the corresponding finance proposal are displayed here. You can also capture the following itemization details corresponding to the requested finance: Finance Requested Currency Specify the currency for transaction. The adjoining option list displays all valid currencies maintained in the system. You can select the appropriate one. 1-46

50 Requested Amount Specify the amount requested corresponding to the itemization specified. Tenor (In Months) Enter the tenor in months. Rate Enter the profit rate for the finance. Hamish Jiddayah Specify the amount paid as Hamish Jiddayah. Promotion Id Specify a unique 4-character alphanumeric code to identify the promotion in the system Limits Tab You can capture the details related to the limits provided by the customer in this tab. You can specify the following details here: 1-47

51 Liability Details Liability Number Specify the Liability Number. If the Liability Number is customer group then all customers under this group should have same Liability Number. Liability Name Specify the Liability Name here. A maximum of 35 characters are allowed in this field. Liability Branch Specify the branch in which liability is associated. Liability Currency Specify the currency with which the liability is associated. This cannot be changed post authorization. Overall Limit Specify the overall limit amount for that liability. Value entered in the field will be in the currency stated above. If liability is of customer group then overall limits stated will be common to all the customers. Line Details Line Code Specify the Line Code to which the liability ID is to be associated with. Allocating credit limits for the Line-Liability combination can be done. The customer(s) who fall under this Liability Code will in turn avail credit facilities under this Credit line. By linking a Credit Line to a Liability code the customer also gets linked to the Credit Line. This is true because a Liability code has been assigned to every credit seeking customer and the credit facilities granted to the customer are defined and tracked against this code. Line Serial Each time a customer - line code combination is specified, Oracle FLEXCUBE ELCM system assigns a unique serial number to the combination. This serial number is unique to the lineliability code combination. Thus, for every new record entered for a Line-Liability combination, a new serial number is generated. The Line - Liability - Serial number forms a unique combination. Main Line Code Specify the main line code. The adjoining option list displays all valid main line codes maintained in the system. You can choose the appropriate one. Line Currency Specify the currency in which the facility is defined. The currency that has been selected will have the following implications: The limit amount that has been specified for this Line-Liability combination is taken to be in this currency. 1-48

52 The line that has been defined will be available for Utilization only in the line currency, unless specified otherwise under Currency Restrictions in this screen. Once the entry is authorized you cannot change the currency. If the limit allotted to this Line-Liability combination can be utilized by accounts and transactions in currencies other than the limit currency, the limit utilization will be arrived at by using the mid rate for the currency pair as of that day. Expected Limit Amount Enter the expected limit amount. Collateral Amount The system displays the collateral amount here. Effective Line Amount Basis For defining drawing power of line the elements mentioned below are treated as the basis for the effective line amount calculation. Limit Amount + Collateral Contribution Maximum Credit Turnover Allowed Minimum Limit Effective Line Amount The effective line amount basis will be validated for the following criteria: Effective line amount basis will be defaulted from the template Effective line amount basis will be made as a mandatory field Effective line amount basis will be allowed to change only before first authorization of line The Effective Limit Amount can be modified only before the first authorization of the Line. Additional Line Amount Enter the effective line amount. Pool Details Pool Code Specify the Pool Code here. The pool code assigned to each collateral pool can be linked to a Liability while creating credit limits. Pool Description Specify a brief description of the collateral pool here. Pool Currency Specify the currency in which the Collateral Pool has to be maintained. Pool Amount The entire Collateral Linked amount will be displayed in this field. 1-49

53 Pool Utilized This field displays the pool amount that has been linked to a various credit lines, hence displaying the total pool amount utilized at any point in time Collaterals Tab You can capture the details related to the collaterals provided by the customer in this tab. In this screen, specify the following details to facilitate vehicle evaluation: Vehicle Details You can capture the details of the vehicle which is to be evaluated in the following fields: Identification Number Enter the unique identification number associated with the vehicle. Year Specify the year of manufacture for the vehicle. Make Specify the make of the vehicle. 1-50

54 Model Specify the vehicle model. Body Specify the vehicle body details. Usage Specify the mileage used by the vehicle till date. These details will be used at the underwriting stage to evaluate the vehicle. For more details on capturing Collateral details, refer the chapter titled Maintaining Collateral Details in Enterprise Limits and Collateral Management user manual Vehicle Asset Click Vehicle Asset button Istisna Application Entry screen to invoke Vehicle Asset screen. Here you can capture the following details: Account Number The account number is defaulted from the Account Details - Main screen. Asset Sequence Number The system generates a sequence number for the asset and displays it here. 1-51

55 Status The status of the asset is displayed here. The statuses available are Active and Settled. During account initiation the status will be Active. Once the prepayment of the asset begins the asset will be completely settled. Then the status will change to Settled. An asset can only be completely settled. No partial payment is allowed Capturing Vehicle Information Asset Type Select the type of asset from the drop-down list. The options available are: New - New Asset Used - Used Asset Asset Category Select the category to which the asset belongs from the option list. This list displays all options maintained using the Limits Type Maintenance screen. Application Number Specify the application number for the asset here. Color Specify the color of the vehicle. Class Specify the class of the vehicle. Number of Cylinder Specify the number of cylinders for the vehicle. This has to be a numeric value. Vehicle Condition Describe the condition of the vehicle. Vehicle Description Enter a description for the vehicle. For example: Car, Van etc. Make Select the code indicating the make of the vehicle from the option list. All the vehicle maker codes, that you have maintained in the Vehicle Maker Details screen, are listed for selection. Sub Model Select the sub-model of the vehicle from the adjoining option list. This list displays all models maintained using the Vehicle Maker Details screen. Year Model Specify the year when the model was first launched. 1-52

56 Year of Manufacture Specify the year in which the vehicle was manufactured. Engine Number Specify the engine number of the vehicle here. This can be an alphanumeric value. Chassis Number Specify the chassis number of the vehicle here Specifying Registration Details Type Specify the registration type here. You can choose from the following values in the adjoining drop-down list: Name S Self TP Third Party N - None Specify the name in which the vehicle is registered. Emirate Select the emirate in which the vehicle was registered, from the option list. All the emirates maintained using the Limits Type Maintenance screen will be listed for you to select. Registration Number Specify the registration number of the vehicle here. Date Specify the date on which the vehicle was registered. Delivery Date Specify the date on which the vehicle was delivered Specifying Vendor Details Vendor Code Select the vendor code from the option list. All the vendor codes maintained using the Vendor Maintenance screen, are listed for you to select. Vendor Name Once the Vendor code is selected the corresponding vendor name is defaulted here. Agent Sales Staff Name Specify the name of the agent sales staff. 1-53

57 Agent Name Specify the name of the agent. Agent Branch Specify the agent branch Specifying Amount Details Currency Specify the currency of the account. Requested Amount Specify the amount requested to be financed. % Amt Financed/Appraised Value Specify the percentage of amount financed that is appraised Specifying Appraiser Details Appraiser Name Specify the name of the appraiser here. Appraised Value Specify the value appraised. Appraisal Date Specify the date on which the appraisal was done Specifying Total Amount Details Downpayment Specify the amount paid as down payment. Vehicle Value Specify the value of the vehicle. Maintenance Cost Specify the maintenance cost of the vehicle. Insurance Amount Specify the insurance amount for the vehicle. Asset Finance Amount Specify the amount financed for the asset. 1-54

58 Specifying Insurance Details Insured By Bank Check this box to indicate that the asset is insured by the bank. Insurance Company Select the name of the company through which the assets is insured. Premium Amount Specify the premium amount to be paid for the insurance Specifying Balance Details Outstanding Principal The outstanding principal on the account for this vehicle is displayed here. Outstanding Profit The outstanding profit on the account for this vehicle is displayed here Equipment Asset Click Equipment Asset button Istisna Application Entry screen to invoke Equipment Asset screen. 1-55

59 Here you can capture the following details: Account Number The account number is defaulted from the Account Details - Main screen. Asset Sequence Number The system generates a sequence number for the asset and displays it here. Status The status of the asset is displayed here. The statuses available are Active and Settled. During account initiation the status will be Active. Once the prepayment of the asset begins the asset will be completely settled. Then the status will change to Settled. An asset can only be completely settled. No partial payment is allowed Specifying Equipment Details Engine Number Specify the engine number of the equipment here. Equipment Location Specify the location where the equipment is. Street Specify the name of the street where the equipment is. Area Select the area where the equipment is from the option list. The different areas that you have maintained using the Limits Type Maintenance screen will be listed here for selection. City Select the city where the equipment is from the option list. The different cities that you have maintained using the Limits Type Maintenance screen will be listed here for selection. Country Select the country where the equipment is from the option list. The different countries that you have maintained using the Limits Type Maintenance screen will be listed here for selection. Owners Specify the name of the person who owns the equipment. Description Enter a description for the equipment. Currency Specify the currency of the account. 1-56

60 Downpayment Specify the amount paid as down payment. Asset Finance Amount Specify the amount financed for the asset Specifying Seller Details Vendor Code Select the vendor code from the option list. All the vendor codes maintained using the Vendor Maintenance screen is listed for you to select. Vendor Name The vendor name corresponding to the vendor code selected is displayed here. Selling Date Specify the date on which the equipment was sold. Invoice Date Specify the date on which the invoice was created. Invoice Number Specify the invoice number here Specifying Balance Details Outstanding Principal The outstanding principal on the account for this equipment is displayed here. Outstanding Profit The outstanding profit on the account for this equipment is displayed here Specifying Evaluator Details Name Specify the name of the evaluator here. Value Specify the evaluated value of the equipment. Date Specify the date of evaluation. 1-57

61 Property Asset Click Home Asset button Istisna Application Entry screen to invoke Home Asset screen. Here you can capture the following details: Account Number The account number is defaulted from the Account Details - Main screen. Asset Sequence Number The system generates a sequence number for the asset and displays it here. Status The status of the asset is displayed here. The statuses available are Active and Settled. During account initiation the status will be Active. Once the prepayment of the asset begins the asset will be completely settled. Then the status will change to Settled. An asset can only be completely settled. No partial payment is allowed. 1-58

62 Capturing Property Details Property Type New Select if the property is new or old. The options available are: Y - Yes N - No Type of Property Select the type of property from the option list. The types of properties that you have maintained using the Limits Type Maintenance screen will be listed here for selection. Description Specify a description for the property. Builder Name Specify the name of the builder of the property. Project Name Specify the name of the project. Building Name Specify the name of the building for which finance is taken. Wing Name Specify the name of the wing in which the property is. District/Area (Hoz Raqam) Select the district or area within the selected Emirate by clicking on the option list. The different districts within the Emirates that you have maintained using the Limits Type Maintenance screen will be listed here for selection. City Select the city where the property is by clicking on the option list. The different cities that you have maintained using the Limits Type Maintenance screen will be listed here for selection. Area in Another Country Select the area in another country where the property is by clicking on the option list. The different areas in another country that you have maintained using the Limits Type Maintenance screen will be listed here for selection. Plot Number Specify the plot number here. Property Status Specify the status of the property financed. 1-59

63 Property Area Specify the area of the property. Property Usage Specify the usage of the property here. For example: Primary, Secondary etc. Date of Completion Specify the date of completion of the property construction. Title Deed Number Specify the title deed number. This has to be an alphanumeric value. Registered on Name Specify on whose name the property is registered. Title Deed Issued From Specify from where the title deed was issued. Registration Number Specify the registration number of the property here. Date Specify the date on which the property was registered. Title Deed Issue Date Specify the date on which the title deed was issued. Villa/Apartment Number Specify the number of the villa or the apartment. Building Compound Name Specify the name of the compound in which the building is located. Street Name Specify the name of the street in which the property is located. PO Box Specify the post office box number of the location where the property is located. Emirate Select the Emirate where the property is by clicking on the option list. The Emirates that you have maintained using the Limits Type Maintenance screen will be listed here for selection. 1-60

64 Area within Emirate Specify the area within the selected Emirate by clicking on the option list. The different areas with Emirate that you have maintained using the Limits Type Maintenance screen will be listed here for selection. Country Specify the country where the property. Mortgage Degree Specify the degree of mortgage of the property. Lot Number Specify the lot number of the property Specifying Vendor Details Vendor Code Select the vendor code from the option list. All the vendor codes maintained using the Vendor Maintenance screen, are listed for you to select. Vendor Name The vendor name corresponding to the vendor code selected is displayed here Specifying Amount Details Currency Specify the currency of the account. Requested Amount Specify the amount requested for finance. Downpayment Specify the amount paid as down payment. Property Value Specify the value of the property here. Insurance Value Specify the amount for which the property is insured. Asset Finance Amount Specify the amount financed for the asset Specifying Insurance Details Insurance Company Select the name of the company from which insurance coverage is taken for the property. 1-61

65 Insurance Paid By Specify by whom the insurance for the property is paid. Premium Amount Specify the premium amount to be paid for the insurance. Insured Name Specify on whose name the insurance is taken. Insurance Expiry Date Specify the date on which the insurance expires Specifying Evaluator Details Name Specify the name of the evaluator in this field. Value Specify the evaluation value in this field. Date Specify the date of evaluation in this field Specifying Balance Details Outstanding Principal The outstanding principal on the finance contract for this property is displayed here. Outstanding Profit The outstanding profit on the finance contract for this property is displayed here. Vendor Type Select the vendor type from the drop-down list. The options available are: C - Contractor N - Consultant P - Project Manager Chosen By Select by whom the property is chosen from the drop-down list. The options available are: B - Bank C - Customer Code Select the vendor code from the options list available. 1-62

66 Name The name of the vendor is displayed here. Account Value Specify the value of the account here. Date Specify the date of the contract here. Construction Start Date Specify the date on which the construction of the property started. Proposed Completion Date Specify the proposed date of completion of the property Comments Tab In this tab, you can specify comments, if any, related to the finance application. You can specify the following details here: Sequence Number The sequence number is automatically generated by the system. 1-63

67 Comments Specify comments, if any, to be associated with the finance application. Comment Type Specify the type of the comment given. Comment Date Specify the date on which the comment was given or select the date by clicking the Calendar icon Capturing Document Details You can upload the scanned documents in Documents sub screen. To invoke this screen, click Documents button in Istisna Application Entry screen. You can capture the following details in this screen: Document Category Specify the category to which the document belongs or select the document category from the option list provided. Document Reference Number Specify a unique reference number for the document being uploaded. Document Type Specify the type of the document or select the document type from the option list provided. Click Upload button to upload the documents or View button to view the documents. After specifying the mandatory details in Application Entry screen, select the Outcome that you wish in the lower portion of the screen. To move to the next stage select PROCEED as the outcome and click the Save icon. You can select CANCEL to terminate the process, if required. 1-64

68 The following validations are carried out in this stage: If any of the mandatory documents are missing, the system displays an error message If any of the override documents are missing, the system displays an override message If any mandatory customer information is missing, the system displays error messages You will not be able to proceed to the next stage without correcting the errors, if any. On successful completion a message, stating that the task is successfully completed, gets displayed. To acquire the next stage, you need to go to the Task menu and select Assigned under Standard option. All tasks that have been successfully completed are listed in the right side of the screen. Select the checkbox against your Workflow Ref No and click Acquire button at the top of the screen to acquire the next stage of the task. 1-65

69 The following message gets displayed on successful acquisition of the task. Click Ok to proceed to the next stage. To select the acquired task for the next stage, select Acquired under Standard option in the Task menu. All the tasks that have been successfully acquired are displayed in the right side of the screen. Search for your workflow reference number and click the Workflow Ref No to open Istisna Finance Application Verification screen. Step 2. Application Verification Stage The information captured in the previous stage is verified in the Application Verification stage. Application verification is carried out by the user role CMROLE. You can key-in the finance application details required in Istisna Application Verification screen. 1-66

70 You can also invoke this screen by typing ORDISTAV in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. The details related to the finance application entry are displayed in this screen, which can be verified by the verifier. The details cannot be modified in this stage, but comments can be added appropriately. On completion of this stage, the advices that are maintained for the stage are generated. The verifier can either send the application back to the previous stage if the information provided is not adequate or can cancel it if the information captured is not satisfactory. If the application details are verified successfully, the verifier can proceed with the processing of the application by selecting PROCEED as the Outcome. The verifier can select REJECT to return the process to previous stage for data correction or CANCEL to terminate the process. On successful verification a message, stating that the task is successfully completed, gets displayed. To acquire the next stage, you need to go to the Task menu and select Assigned under Standard option. All tasks that have been successfully completed are listed in the right side of the screen. Select the checkbox against your Workflow Ref No and click Acquire button at the top of the screen to acquire the next stage of the task. 1-67

71 The following message gets displayed on successful acquisition of the task. Step 3. Application Management Verification Stage The information captured in the previous stage is verified for the second time and for second level approval in the Application management Verification stage. Application verification is carried out by the user role CMROLE. You can key-in the finance application details required in Istisna Application Management Verification screen. You can also invoke this screen by typing ORDISTMV in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. 1-68

72 The details related to the finance application entry are displayed in this screen, which can be verified by the verifier. The details cannot be modified in this stage, but comments can be added appropriately. On completion of this stage, the advices that are maintained for the stage are generated. The verifier can either send the application back to the previous stage if the information provided is not adequate or can cancel it if the information captured is not satisfactory. If the application details are verified successfully, the verifier can proceed with the processing of the application by selecting PROCEED as the Outcome. The verifier can select REJECT to return the process to previous stage for data correction or CANCEL to terminate the process. On successful verification a message, stating that the task is successfully completed, gets displayed. To acquire the next stage, you need to go to the Task menu and select Assigned under Standard option. All tasks that have been successfully completed are listed in the right side of the screen. Select the checkbox against your Workflow Ref No and click Acquire button at the top of the screen to acquire the next stage of the task. The following message gets displayed on successful acquisition of the task. Step 4. Internal Blacklist Check Stage The information against an Internal Black list of customers is verified in Internal blacklist check stage. Only users belonging to the CEROLE (Compliance Executive) can perform this task. If you have requisite rights, acquire it from the list by clicking the Acquire button adjoining the desired task. The following screen will be displayed. You can also invoke Istisna KYC Internal Review screen by typing ORDISTKI in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. 1-69

73 The task will be moved to the Assigned task list. Go to the Assigned task list and double-click on the record to invoke the following screen. The system displays all the customers associated with the finance application with internal status displaying whether the customer information is available or not. Click KYC Review button to view all customer information and check against black listed customer lists. You can perform a check on the customer record against the blacklisted customer database. You need to query on the records using all or a combination of the following criteria: 1-70

74 Customer Number First Name Last Name Date Of Birth Country Internal Internal Remarks External External Remarks SDN status Review Click the Query button to view all records that match the specified criteria. If the customer details do not match any of the displayed records, select the action CLEARED from the drop-down list adjoining the Audit button. Click the Save icon in the tool bar to save the record. The following screen will be displayed. Step 5. External Blacklist Check Stage The information against an external Black list of customers is verified in external blacklist check stage. Only users belonging to the CEROLE (Compliance Executive) can perform this task. If you have requisite rights, acquire it from the list by clicking the Acquire button adjoining the desired task. The following screen will be displayed. You can also invoke Istisna KYC External Review screen by typing ORDISTKE in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. 1-71

75 The task will be moved to the Assigned task list. Go to the Assigned task list and double-click on the record to invoke the following screen. The system displays all the customers associated with the finance application with internal status displaying whether the customer information is available or not. Click KYC Review button to view all customer information and check against black listed customer lists. You can perform a check on the customer record against the blacklisted customer database. You need to query on the records using all or a combination of the following criteria: 1-72

76 Customer Number First Name Last Name Date Of Birth Country Internal Internal Remarks External External Remarks SDN status Review Click the Query button to view all records that match the specified criteria. If the customer details do not match any of the displayed records, select the action CLEARED from the drop-down list adjoining the Audit button. Click the Save icon in the tool bar to save the record. The following screen will be displayed. Click Ok to proceed to the next stage. To select the acquired task for the next stage, select Acquired under Standard option in the Task menu. All the tasks that have been successfully acquired are displayed in the right side of the screen. Search for your workflow reference number and click the Workflow Ref No to open Istisna Finance Underwriting screen. Step 6. Underwriting In this stage, the bank assesses the eligibility of the borrower for the requested finance offer, based on the analysis of the borrower s financial ratios and credit scores. The bank also obtains credit details from external agencies and field investigation agencies. The tasks in underwriting stage are also carried out by the user role CMROLE. You can key-in the finance application details required in Istisna Underwriting screen. You can also invoke this screen by typing ORDISTUD in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. 1-73

77 After ascertaining the eligibility of the customer, the bank provides multiple finance offers for the borrower and uses one offer chosen by the customer to generate payment schedule and schedule details. The advices that are maintained for the stage are generated on completion of the stage. In this stage, the bank also conducts vehicle evaluation based on the details that have been captured at the Application Entry stage. This evaluation can be done with details from an external agency in the collateral tab Collateral Tab You can carry out the evaluation of vehicles in the collateral tab. Here, the details provided as part of the Application Entry stage are defaulted, which you can modify. The evaluation can be done by interfacing with external agencies. In this screen, capture the following details: Vehicle Details You can modify the details of the vehicle which is to be evaluated in the fields listed below. Identification Number Enter the unique identification number associated with the vehicle. 1-74

78 Year Specify the year of manufacture for the vehicle. Make Specify the make of the vehicle. Model Specify the vehicle model. Body Specify the vehicle body details. Usage Specify the mileage used by the vehicle till date. You can retrieve vehicle details from an external agency either by specifying the identification number for the vehicle or all of the following fields: Year Make Model Body Usage Valuation Source Select the valuation source from the adjoining drop-down list. The options are: INTERNAL NONE Select INTERNAL if you wish the evaluation to be done by interfacing with an external agency. Status Select the status from the adjoining drop-down list. The options are: RECOMMENDED NOT RECOMMENDED COMPLETE NO DATA The evaluation will be done only if the valuation source is selected as INTERNAL and the status is RECOMMENDED. For any other combination of values for the two fields, the system will display an error message and will not proceed with the evaluation till the values are set as specified above. After entering the required details, select VERIFY as the Outcome and click Save. If you have indicated that evaluation should be done you will not be allowed to select PROCEED or CANCEL as the Outcome till the verification has been successfully done. 1-75

79 The system will display a message stating that the task is successfully completed on saving the record. To acquire the next stage, you need to go to the Task menu and select Assigned under Standard option. All tasks that have been successfully completed are listed in the right side of the screen. Select the checkbox against your Workflow Ref No and click Acquire button at the top of the screen to acquire the next stage of the task. The following message gets displayed on successful acquisition of the task. Click Ok to proceed to the next stage which will again be the underwriting stage. To select the acquired task for the next stage, select Acquired under Standard option in the Task menu. All the tasks that have been successfully acquired are displayed in the right side of the screen. Search for your workflow reference number and click the Workflow Ref No to open Istisna Underwriting screen. The system will invoke the external valuation agency for vehicle evaluation. You can view the details in the collateral tab.in the collateral tab, click the Evaluate button. The system will check for the data within the FLEXCUBE database. If there are none for the corresponding vehicle, it will try to obtain the details from the external agency and display them in the Vehicle Evaluator screen. In this screen, you can view the information available for the vehicle based on the information provided by you. If the information in this screen matches the details available in the system database for the same vehicle, the status is updated to COMPLETED in the collateral tab. If it does not match, then the status is updated to NO DATA. 1-76

80 Once the verification is completed, you can select the Outcome as PROCEED and move to the next stage. For more details on capturing Collateral details, refer the chapter titled Maintaining Collateral Details in Enterprise Limits and Collateral Management user manual Credit Score Tab The credit score tab is used to calculate the credit score details of the customer. You can also interface with external Credit engines and display recommendations and report. Internal Credit engine obtains information from customer and calculates credit score and displays system recommendation. The set of questions used to assess the credit rating of a prospective finance customer, associated Rule Id are displayed in this screen. You can specify the following details here: Answer Specify the answer to be associated with the question used for calculating the credit score. Risk Factor Specify the risk factor associated with the finance, if any. 1-77

81 Description Specify a suitable description for the risk factor associated with the finance. Click Calculate button to calculate the credit score and the grade, based on the formula maintained for calculating the credit score. The Grade and the Score are displayed based on this calculation Bureau Tab You can interface with external credit bureaus and view report obtained from them in Bureau tab. Based on the reports that are obtained from the external bureaus, the underwriter determines whether to approve the finance to the customer or not. The credit agencies and the bureaus maintained for the Application Category are displayed in this screen: You can capture the remarks and recommendations from these agencies in this tab. You can also view the credit report obtained from the agencies and bureaus. Credit Bureau Details Customer Id The identification of the finance customer gets displayed here. 1-78

82 Bureau The credit bureau maintained for the Application Category in Application Category Maintenance gets displayed here. Status Select the status for the credit bureau check from the following options in the drop-down list: Completed Pending Remarks Specify remarks, if any, associated with the finance application. External Credit Rating External Agency Specify the external agency that you want to use for the evaluation,. If you do not specify a value here, the system will display an error message. Recommended Select the recommendation of the credit agency for the finance requested from the following options provided in the drop-down list: Remarks Recommended Not Recommended Specify remarks, if any, associated with the finance application. Status The following statuses are available: Initiated Completed The evaluation will be done only if the external agency has been specified and the Recommended field has the value Recommended status is RECOMMENDED. For any other combination of values for the two fields, the system will display an error message and will not proceed with the evaluation till the values are set as specified above. After entering the required details, select VERIFY as the Outcome and click Save. If you have indicated that evaluation should be done you will not be allowed to select PROCEED or CANCEL as the Outcome till the verification has been successfully done. The system will display a message stating that the task is successfully completed on saving the record. To acquire the next stage, you need to go to the Task menu and select Assigned under Standard option. All tasks that have been successfully completed are listed in the right side of the screen. Select the checkbox against your Workflow Ref No and click Acquire button at the top of the screen to acquire the next stage of the task which will be the underwriting stage again. 1-79

83 The following message gets displayed on successful acquisition of the task. Click Ok to proceed to the next stage. To select the acquired task for the next stage, select Acquired under Standard option in the Task menu. All the tasks that have been successfully acquired are displayed in the right side of the screen. Search for your workflow reference number and click the Workflow Ref No to open Istisna Underwriting screen. The system will invoke the external valuation agency for credit evaluation. You can view the details in the bureau tab. This includes the score assigned by the agency for the customer. In this screen, you can view the information available for the customer by clicking the Report button under the field Status in the External Credit Rating section. If the information is available, the status is updated to COMPLETED in the collateral tab. If it does not match, then the status is updated to NO DATA. Once the verification is completed, you can select the Outcome as PROCEED and move to the next stage. You can click Report button adjacent to credit rating record or credit bureau record to view the report obtained from the credit rating agency or the credit bureau. The following reports can be viewed: Summary1 1-80

84 Summary 2 Trade Lines Public Records 1-81

85 Collections Fraud Messages Inquiries 1-82

86 Also Known As Consumer Statements Credit Score Details Ratios Tab 1-83

87 In the Ratios tab, the system calculates the stated and actual income/debt ratios and also calculates the ratio based on What if payment amount. The stated income and debt of the customer are displayed here You can capture the following additional details here. Actual Monthly Income Specify the actual monthly income of the customer based on documentary proof provided. Monthly Debt Specify the actual monthly debt of the customer based on documentary proof provided. Click Calculate Ratios button to calculate the asset/ liability ratios for the customer. What if Pmt Amt Specify the EMI amount that the customer is ready to pay. Click Update Ratio button to update the asset/ liability ratios for the customer, taking into account the EMI payments also. The ratios for Installment, Finance To Value and Disposable Income are calculated for the following conditions: 1-84

88 Stated Before Stated After Actual Before Actual After Financing Tab In the Financing tab, the system displays the list of the multiple finance offers that are attached to the application category specified. If you have selected an Enquiry ID for the customer, then the finance details that have been stored for the corresponding finance proposal are displayed here. You can modify these details, if required. The details related to the finance offer like the number of installments, frequency, unit, rate etc. are displayed here. Select the required offer by clicking the Check option and click then click the Apply button to apply the selected finance offer. The details corresponding to the selected finance offer are displayed in Finance Details section. You can modify these details, if required, and click Apply button to calcualte the schedule details. The payment schedules are derived based on the offer selected. You can select only one finace offer in this screen. 1-85

89 Schedule Tab In Schedule tab, the system calculates and displays the payment schedules and the schedule details based on the finance offer selected. If you have selected an Enquiry ID for the customer, then the schedule details that have been stored for the corresponding finance proposal are displayed here. You can modify them, if required. The following details related to the schedule are displayed here: Component name Schedule type First due date Number Frequency Units Amount For each component of the components listed, the system calculates and displays the details like the Due Date, Amount Due, EMI Amount and Amortized Principal. 1-86

90 Charges Tab In Charges tab, the system calculates and displays charges, if any applicable. The system calculates and displays the charge details associated with the finance. The following details are displayed: Waive Component Name Event Code Associated currency Amount Check this box to waive the charges associated with the finance. 1-87

91 Investigation Tab In this tab, the system captures the field investigation details associated with the customer. The following details related to the customer can be captured here: Verification Type Verification agency You can view the investigation report associated with the customer by clicking the Report button. 1-88

92 Checklist Tab In this tab, the system lists the checklists that are associated with the application category. The following details are displayed in this screen: Checklist Id Description Verified Check this box to indicate that checklist maintained has been verified for the customer. Comments Specify comments, if any, associated with the finance application. 1-89

93 Comments Tab In this tab, you can capture the comments by the users. You can capture the following details: Comments Specify comments, if any, to be associated with the finance application. Comment Type Specify the type of the comment given. Comment Date Specify the date on which the comment was given or select the date by clicking the Calendar icon. If the underwriting stage is successfully completed, the underwriter can proceed with the processing of the application by selecting PROCEED as the Outcome. The underwriter can select REJECT to return the process to previous stage for data correction or CANCEL to terminate the process. On successful completion a message, stating that the task is successfully completed, gets displayed. 1-90

94 To acquire the next stage, you need to go to the Task menu and select Assigned under Standard option. All tasks that have been successfully completed are listed in the right side of the screen. Select the checkbox against your Workflow Ref No and click Acquire button at the top of the screen to acquire the next stage of the task. The following message gets displayed on successful acquisition of the task. Click Ok to proceed to the next stage. To select the acquired task for the next stage, select Acquired under Standard option in the Task menu. All the tasks that have been successfully acquired are displayed in the right side of the screen. Search for your workflow reference number and click the Workflow Ref No to open Istisna Application Approval screen. Step 7. Finance Approval Stage In the Finance Approval stage, the approver verifies the finance application, analyzes the applicant s financial status, credit rating and field investigation reports and based on the credit worthiness of the customer approves the finance offered to the customer. You can key-in the finance application details required in Istisna Application Approval screen. You can also invoke this screen by typing ORDISTAR in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. 1-91

95 Users belonging to user role CMROLE are authorized to perform these tasks. The approver can send the application back to the previous stage if the information provided is not adequate or choose to cancel it if the information captured is not satisfactory. If the application details are verified successfully, the approver can proceed with the processing of the application by selecting PROCEED as the Outcome. The approver can select RETURN to return the process to previous stage for data correction or CANCEL to terminate the process. On successful completion, a message stating that the task is successfully completed gets displayed. To acquire the next stage, you need to go to the Task menu and select Assigned under Standard option. All tasks that have been successfully completed are listed in the right side of the screen. Select the checkbox against your Workflow Ref No and click Acquire button at the top of the screen to acquire the next stage of the task. The following message gets displayed on successful acquisition of the task. 1-92

96 Click Ok to proceed to the next stage. To select the acquired task for the next stage, select Acquired under Standard option in the Task menu. All the tasks that have been successfully acquired are displayed in the right side of the screen. Search for your workflow reference number and click the Workflow Ref No to open Istisna Finance Document Verification screen. Any advices maintained for this stage are generated after the completion of the stage. Step 8. Document Verification Stage In the Document Verification stage, the documents captured in the previous stages are verified. It is ensured that all documents in the checklist maintained are obtained from the customer. In this stage, the application and applicant information captured as part of the previous stages undergoes a final verification. Users belonging to user role CMROLE are authorized to perform these tasks. 1-93

97 You can key-in the Finance application details required in Istisna Document Verification screen. You can also invoke this screen by typing ORDISTDV in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. The verifier can choose to send the application back to the previous stage if the information provided is not adequate or choose to cancel it if the information captured is not satisfactory. If the applicant, application and document details are verified successfully, the verifier can proceed with the processing of the application by selecting PROCEED as the Outcome. The verifier can select RETURN to return the process to underwriting stage for data correction or CANCEL to terminate the process. On successful completion, a message stating that the task is successfully completed gets displayed. The customer, customer account, collateral etc. are created in the system on completion of the Document verification stage Message Generation In this stage generation of offer letter and sending the contractual agreements takes place. Step 9. Customer, Finance, Collateral, Facility, Account Creation In this final stage, the finance and collateral are created. Customer is also created if the applicant is a new customer. Customer account is also created if information is captured for the same. 1-94

98 The system creates a Customer / Finance / Collateral / Facility / Account in Oracle FLEXCUBE with details captured from previous stages. A user in manager level role handles this stage. The creation of customer, collateral and finance can be verified in ORDISCUS/ ORDISLIA / ORDISLOA / ORDISCOL screens respectively. Step 10. Sale Confirmation Stage In this stage the sale confirmation of the underlying assets generate the Istisna origination through Istisna Sale Confirmation screen. You can invoke this screen by typing ORDITSAC in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. You can maintain the following details: Branch Code You can specify the branch code from the option list. Account Number You can specify the account number of the customer from the option list. The option list displays all the authorized, uninitiated accounts of the product whose Sale Confirmation Required option is checked in the Preference screen. Sale Date In this field the current application date will get defaulted. Remarks You can specify the remarks for the sale confirmation. This field is applicable only for the accounts under the product whose Sale Confirmation Required option is checked in the Preference screen. If everything is found acceptable, select the action PROCEED in the textbox adjoining the Audit button in this screen and save the record by clicking the Save icon in the tool bar. The following screen will be displayed. 1-95

99 Step 11. User Acceptance Stage In this stage based on the outcome of the previous stage, the sale confirmation of Istisna origination in the next stage. You can also invoke Istisna User Acceptance screen by typing ORDITUAC in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. The system creates a task Manual Liquidation in the Reject task list. Step 12. Disbursement of Istisna Stage In this stage based on the outcome of the previous stage, the disbursement of Istisna for the underlying asset or moving the asset to inventory is decided. If sale is confirmed, the system will trigger the disbursement of Istisna based on the value date. If the sale is rejected, the system will display the asset detail capture detail. Step 13. Manual Liquidation Stage You can also invoke Istisna Manual Liquidation screen by typing ORDITPMT in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button. 1-96

100 This screen is identical to the CI Payment Detailed screen of Oracle FLEXCUBE. Refer the chapter titled Operations in the Islamic Financing User Manual for further details about the other fields in the screen. If everything is found acceptable, select the action PROCEED in the textbox adjoining the Audit button in this screen and the process is completed. Otherwise the process displays the following screen. 1-97