UOB TRANSACTION BANKING. BIBPlus Cash Management User Guide

Transcription

1 UOB TRANSACTION BANKING BIBPlus Cash Management User Guide

2 Table of Contents 1 Account Services 1.1 Account Summary 1.2 Account Statement 1.3 External Accounts 1.4 Trade Bill Summary 1.5 Global View 1.6 Loan Account Balance 1.7 Advices/Notifications & Reports 2 Payment Services 2.1 Funds Transfer to UOB account 2.2 Funds Transfer to another account within Singapore 2.3 Funds Transfer to other Bank outside of Singapore 2.4 Request for Transfer (MT101) 2.5 Bill Payments to an organisation in Singapore 2.6 Term Deposit Placement 2.7 Create Bulk Payments 2.8 Upload Bulk Payments 2.9 Online Payroll Payments to Staff 2.10 Upload Payroll Payment Files for Staff Salary 2.11 Online Collections from Various Parties 2.12 Upload Collections File from Various Parties 2.13 Purchase Cashier Order and Demand Draft 2.14 Enquire Cheque Status and stopping an Unpresented UOB Cheque 2.15 Stopping Post-Dated and Recurring Transactions 2.16 Generic File Upload Module 3 Transaction Approval 3.1 Approving From To Do List 3.2 Approving From Pending Approval 3.3 Approving Multiple Transactions by Batch 3.4 Approve a Transaction remotely via a Proxy 4 General 4.1 Update User Details 4.2 Find a Transaction 4.3 Set up a Payer/Beneficiary for Regular Collections and Payments 4.4 Set up Alerts 4.5 Bookmark a page for quick access 5 Guide for Company Administrators 5.1 Create User Profiles 5.2 Assign access to Accounts and Products 5.3 Assign/Reset User Password 5.4 Activate User Status 5.5 View Entity's Authorisation Matrix 5.6 View Audit Log of 203

3 Table of Contents 6 Appendices Appendix 1 Explanation of Transaction Status Appendix 2.1 Processing Hours Cash Services Appendix 2.2 Processing Hours Trade Services Appendix 2.3 Cut-off Times Bulk Services Appendix 3 Summary of User Permissions Appendix 4 Download Report Types and Sub-types Appendix 5 Rejection Codes and Descriptions for FAST/GIRO Transactions Appendix 6 Rejection Codes and Descriptions for IBG Transactions Appendix 7 BIBPlus SecurePlus Token of 203

4 Account Services Under Account Services, you can view account summary and details of the following accounts and reports: Current Accounts Term Deposits External Accounts Outstanding Trade Bills Global view Loan Accounts Advice/Notifications & other reports 1.1 Account Summary 1 From Top Menu Bar, select Account Services Account Summary. Use to filter accounts to be viewed. For Group setup, you may click on to select the specific Company ID, Account Number and Equivalent Currency, and click to proceed. For Single Entity Setup, the Company ID will be pre-filled. From Account Summary screen, click on the Account to go directly to the statement details. You can select to download the Account Summary as PDF, CSV or Spreadsheet. 3 of 203

5 Account Services 1.2 Account Statement 1 From Top Menu Bar, select Account Services Account Statement. 2 Click on to select Account number, choose the Period of data to view, and click to proceed. You can select to download the Account as PDF, CSV, Spreadsheet or Fixed Length. 4 of 203

6 Account Services 1.3 External Accounts You can link your External Accounts with other banks to BIBPlus and perform the following: View Account Summary/Statement Download Reports (Please refer to section Download Reports on Page 24)! Additional setup required before you can use this service. Please contact the Bank if you require this service Account Summary/Statement 1 From Top Menu Bar, select Account Services Account Summary. 2 Click on the External Account number to view the Account Statement. 3 Company ID and Account number will be pre-filled. Select the Date Range and click to proceed. 5 of 203

7 Account Services Account Statement View 6 of 203

8 Account Services 1.4 Trade Bill Summary 1 From Top Menu Bar, select Account Services Trade Bill Summary. 2 Click on the Trade Bill description for details. Example, to see list of outstanding Letter of Credit, click on Letter of Credit Creation. 7 of 203

9 Account Services 3 Click on specific Letter of Credit to see full details. Trade Bill Details Screen You may click on < to export the summary details as a PDF. 8 of 203

10 Account Services 1.5 Global View Global View allows you global access to multiple countries' BIBPlus and view consolidated account balances with a single global login ID and token. To enable this feature, BIBPlus & User IDs must be setup in each country. Primary country and Participating countries will need to be defined. Primary country - country with global access to participating countries' BIBPlus. Only login to BIBPlus via Primary country allows for Global View. Participating country - country to be linked up to Global View. Please contact the Bank for more details Global Access Login 1 Go to BIBPlus Primary Country (Eg. Singapore) login screen. Enter your login credentials Click! The global token can also be used to access the respective participating countries' BIBPlus but Global View will not be available. 2 Use the assigned Global Token to obtain the One-Time Password. Press to obtain OTP Enter OTP Click 9 of 203

11 Account Services Accessing Global View 1 From Top Menu Bar, select Account Services Global View. 2 Click on the account link to view account statement of the selected account Shows country of login. 2 Select the different types of Accounts to view.! Only the accounts of countries linked up under Global View will be displayed. 10 of 203

12 Account Services In this example, the selected account is from China. 11 of 203

13 Account Services Toggling between various BIBPlus countries 1 From Top Menu Bar, select Go To Country of choice. Upon selecting country of choice, the home page of the selected country will be displayed. In this example, the selected country is China.! The user s profile/roles in each respective country will apply. You may toggle between the various countries by repeating the above step. 12 of 203

14 Account Services 1.6 Loan Account Balance 1 From Top Menu Bar, select Account Services Loan. 2 Click on to select the Company ID and Account Number to view. 13 of 203

15 Account Services 3 Click on loan account number to view the loan details. You may click to print this page. 14 of 203

16 Account Services 4 Click on the Tranche number to view full loan details. Loan Tranche Detail Page. 15 of 203

17 Account Services 1.7 Advices/Notifications & Reports Under Account Services, you are able to download: Inward remittance details Advices and Notifications MT103 copy Remittance Debit Advices Remittance Credit Advices Trade Notifications Download Reports Refer to Appendix 4 for the list of reports Inward Remittance Details 1 From Top Menu Bar, select Account Services Inward Remittance. 2 From Left Navigation Menu Bar, select View Inward Remittance. 16 of 203

18 Account Services 3 You may use to enter the Company ID, Account number and currency or click on to show all inward remittance. 4 Click for transaction details. For transaction summary, click on. 17 of 203

19 Account Services 5 Click on the link under Last Updated Date to view transaction details. Inward Remittance Details You may click on to export the details as PDF or click to print the details. 18 of 203

20 Account Services Advices and Notifications Viewing MT103 Copy You can view MT103 copy of Telegraphic Transfers submitted via BIBPlus and over-the-counter. 1 From Top Menu Bar, select Account Services Transactions and Reports. 2 From Left Navigation Menu, select Advices and Notifications. 3 Enter Bank Reference Number of the completed Telegraphic Transfer transaction and click. You may obtain the Bank Reference Number from "Processed Transaction" on the Left Navigation Menu. For over-the-counter transactions, you can obtain the Bank Reference Number from the debiting account statement. 19 of 203

21 Account Services 4 Click on to view consolidated summary. For transaction summary, click on. 5 Click on the link under Last Updated Date to view MT103 copy. 20 of 203

22 Account Services Sample of MT103 Copy. 21 of 203

23 Account Services Debit Advices 1 From Top Menu Bar, select Account Services Transactions and Reports. 2 From Left Navigation Menu, select Advices and Notifications. 3 Enter Bank Reference Number of the completed Telegraphic Transfer transaction and click. You may obtain the Bank Reference Number from "Processed Transaction" on the Left Navigation Menu. For over-the-counter transactions, you can obtain the Bank Reference Number from the debiting account statement. 22 of 203

24 Account Services 4 Click on for the record with Bank Reference ending with DR Advice. 5 Click on link under "Last Updated Date" to view Debit Advice. Sample of Debit Advice. 23 of 203

25 Account Services Download Reports Refer to Appendix 4 for list of reports. 1 From Top Menu Bar, select Account Services Transactions and Reports. 2 From Left Navigation Menu, select Download Reports. 3 Click on to enter search requirements. You may click on to enter the account number or click to show all. Refer to Appendix 4 for list to reports type/sub-type options. 24 of 203

26 Account Services 4 Click on links under Report Name or Report Type column to view the report. Sample of MT 940 statement. 25 of 203

27 Payment Services 2.1 Funds Transfer to UOB Account You can transfer funds from your account to another UOB account in the following currencies: Same currency e.g. SGD to SGD Different currencies e.g. SGD to USD Create new transaction 1 From Top Menu Bar, select Payment Services Local Payment. 2 From Left Navigation Menu, select Transfer to UOB Account. 3 Click on to select the Company ID and funding account. Click to proceed. Recurring Payment Checkbox Unchecked To create a one time payment. Checked To create recurring payments over a period of time. Only Prevailing Board Rate is available with this option. 26 of 203

28 Payment Services 4 Scroll down and fill in all required details indicated by an *. Click to proceed This section will only be displayed if the Recurring Payment checkbox is selected in the previous screen. Start Date day for making the first transfer Frequency mode Daily, Weekly, Monthly, Quarterly No. of Transfers indicate how many times the transfer is to be repeated 2 This section will only be displayed after you have input amount in the above section Transaction Details. For payments involving different currencies, you have the option to use prevailing board rates or pre-determined FX contract(s). For recurring payments, only prevailing board rates are available. Save as draft to be edited another time. Save transaction as a template for future use. You will need to input a Template Name. Cancel transaction without saving. Access online User Help Guide. 27 of 203

29 Payment Services! 5 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The transaction is successfully submitted. You may click on this link to view and print the transaction details. 28 of 203

30 Payment Services Create transaction using Template 1 From Top Menu Bar, select Payment Services Local Payment. 2 From Left Navigation Menu, select Create From Template. 3 Select the template to use and repeat Steps 4 to 6 from section You may use to input the filter criteria to find a specific template. 29 of 203

31 Payment Services Create transaction from past payments 1 From Top Menu Bar, select Payment Services Local Payment. 2 From Left Navigation Menu, select Copy From Past Payments. 3 Select the past transaction to copy from and repeat Steps 4 to 6 from section You may use to input the filter criteria to find a specific template. 30 of 203

32 Payment Services 2.2 Funds Transfer to another account within Singapore You can transfer funds to an account with another bank in Singapore. The transfer can be done via FAST or GIRO Payment Create new transaction 1 From Top Menu Bar, select Payment Services Local Payment. 2 From Left Navigation Menu, select Transfer To Other Bank. 3 Click on to select the Company ID and and funding account. Click to proceed. Recurring Payment Checkbox Unchecked To create a one time payment. Checked To create recurring payments over a period of time. Only Prevailing Board Rate is available with this option. 31 of 203

33 Payment Services 4 Scroll down and fill in all required details indicated by an *. Click to proceed. All transactions on BIBPlus will have its unique BIB Reference number. Manually input Beneficiary details or click on to retrieve pre-saved beneficiary data. Click on to select BIC code from drop down list. Save as draft to be edited another time. Save transaction as a template for future use. You will need to input a Template Name. Cancel transaction without saving. Access online User Help Guide. 32 of 203

34 Payment Services! 5 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The transaction is successfully submitted. You may click on this link to view and print the transaction details. 33 of 203

35 Payment Services Create a transaction using Template 1 From Top Menu Bar, select Payment Services Local Payment. 2 From Left Navigation Menu, select Create From Template. 3 Select the template to use and repeat Steps 4-6 from section You may use to input the filter criteria to find a specific template. 34 of 203

36 Payment Services Create transaction from past payments 1 From Top Menu Bar, select Payment Services Local Payment. 2 From Left Navigation Menu, select Copy From Past Payments. 3 Select the past transaction to copy from and repeat Steps 4 to 6 from section You may use to input the filter criteria to find a specific template. 35 of 203

37 Payment Services 2.3 Funds Transfer to other Bank outside of Singapore You may transfer funds to an overseas account via telegraphic transfer (TT). You may also use telegraphic transfer within Singapore for same day transfer in Singapore without limit Create a new TT transaction 1 From Top Menu Bar, select Payment Services Remittance. 2 From Left Navigation Menu, select Telegraphic Transfer. 3 Click on to select the Company ID and and funding account. Click to proceed. Recurring Payment Checkbox Unchecked To create a one time payment. Checked To create recurring payments over a period of time. Only Prevailing Board Rate is available with this option. 36 of 203

38 Payment Services 4 Scroll down and fill in all required details indicated by an *. Click to proceed.! Please note that special characters (eg.!,@,#,$,%,&,*, etc.) are not acceptable in all fields All transactions on BIBPlus will have its unique BIB Reference number. 2 Manually input the Beneficiary details or click on to retrieve pre-saved beneficiary data. If beneficiary cannot fit into Name field, you can use the Address field to continue. Do not include dashes "-" or spaces for the Beneficiary Account Number. 3 For priority processing, please complete this field. SWIFT BIC Code of 11 characters should be provided to ensure timely payment to the beneficiary. 4 Clearing code may be required for payments to some countries. Click on for the full list of clearing codes details. 5 Charge Option for the TT fees & charges: SHA - Only UOB charges to be paid by me OUR - All charges to be paid by me BEN - All charges to be paid by beneficiary 6 Customer Reference provided will be shown under Your Reference field in the monthly statement. 7 Payment Details To Beneficiary may be required for payments to some countries. Please refer to for more details regarding the information to be provided for each beneficiary country or TT currency. 8 This is an optional field. Fill in this field only if the charges are to be collected from another account.! For payments in INR and PHP which have been rejected/returned, you will need to provide an amended instruction for the payment. Strictly no cancellation is allowed. 37 of 203

39 Payment Services For payments involving different currencies, you have the option to use prevailing board rates or pre-determined FX contract(s). For recurring payments, only prevailing board rates are available. Save as draft to be edited another time. Save transaction as a template for future use. You will need to input a Template Name. Cancel transaction without saving. Access online User Help Guide. 38 of 203

40 Payment Services! 5 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The transaction is successfully submitted. You may click on this link to view and print the transaction details. 39 of 203

41 Payment Services Create a telegraphic transfer from Template 1 From Top Menu Bar, select Payment Services Remittance. 2 From Left Navigation Menu, select Create From Template. 3 Select an existing template and repeat Steps 4-6 from section You may use to input the filter criteria to find a specific Template. 40 of 203

42 Payment Services Create telegraphic transfer from past payments 1 From Top Menu Bar, select Payment Services Remittance. 2 From Left Navigation Menu, select Copy From Past Payment. 3 Select an existing template and repeat Steps 4-6 from section You may use to input the filter criteria to find a specific Template. 41 of 203

43 Payment Services 2.4 Request for Transfer (MT101) You can initiate a request to transfer funds from your non-uob bank accounts via MT101.! Additional setup is required before this service can be used. Please contact the Bank if you require this service. 1 From Top Menu Bar, select Payment Services Remittance. 2 From Left Navigation Menu, select Request for Transfer (MT101). 3 Click on to select the external (non-uob) account. Click to proceed. Recurring Payment Checkbox Unchecked To create a one time payment. Checked To create recurring payments over a period of time. Only Prevailing Board Rate is available with this option. 42 of 203

44 Payment Services 4 Enter all required transaction details indicated by an *. Click to proceed Date that UOB forwards request to MT101 executing Bank. 2 Date that MT101 executing bank is to effect the payment. 3 Input payment details to beneficiary. Save as draft to be edited another time. Save transaction as a template for future use. You will need to input a Template Name. Cancel transaction without saving. Access online User Help Guide. 43 of 203

45 Payment Services 5 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The transaction is successfully submitted. You may click on this link to view and print the transaction details. 44 of 203

46 Payment Services 2.5 Bill Payments to an organisation in Singapore You can make payments for your bills (e.g. utilities, insurance, tax, etc) to a billing organisation in Singapore via Bill Payment module Create new Bill Payment transaction 1 From Top Menu Bar, select Payment Services Bill Payment. 2 From Left Navigation Menu, select New. 45 of 203

47 Payment Services 3 Select the Billing Organisation (BO) to pay to by clicking on it. You may use to input the filter criteria to find a specific BO. 4 Click on to select the Company ID and and funding account. Click to proceed. Recurring Payment Checkbox Unchecked To create a one time payment. Checked To create recurring payments over a period of time. 46 of 203

48 Payment Services 5 Scroll down and fill in all required details indicated by an *. Click to proceed.! This section will only be displayed if the Recurring Payment checkbox is selected in the previous screen: Start Date day for making the first transfer Frequency mode Daily, Weekly, Monthly, Quarterly No. of Transfers indicate how many times the transfer is to be repeated All transactions on BIBPlus will have its unique BIB Reference number. Save as draft to be edited another time. Save transaction as a template for future use. You will need to input a template name. Cancel transaction without saving. Access online User Help Guide. 47 of 203

49 Payment Services! 6 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 7 The transaction is successfully submitted. You may click on this link to view and print the transaction details. 48 of 203

50 Payment Services Create a Bill Payment from Template 1 From Top Menu Bar, select Payment Services Bill Payment. 2 From Left Navigation Menu, select Create From Template. 3 Select an existing template and repeat Steps 5 7 from section You may use to input the filter criteria to find a specific template. 49 of 203

51 Payment Services 2.6 Term Deposit Placement You can place a Term Deposit via Term Deposit Placement module Create a new Term Deposit transaction 1 From Top Menu Bar, select Account Services Term Deposit. 2 From Left Navigation Menu, select New. 50 of 203

52 Payment Services 3 Scroll down and fill in all the required details indicated by an *. Click to proceed All transactions on BIBPlus will have its unique BIB Reference number. 2 Select the desired duration for the Term Deposit. 3 Click on this link to view the various Time Deposits rates offered by the Bank. 4 Select the Renewal Instructions: Auto renewal of principal and credit interest to account. Auto renewal of principal and interest. Credit Principal and interest to account. 5 Exchange Rate section will only be displayed if the debit account currency is different from the Placement currency. 6 Click on Retrieve Interest Rate link to view the applicable Term Deposit rate. Save as a draft to be edited another time To cancel the transaction. To access online User Help Guide. 51 of 203

53 Payment Services! 4 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 5 The transaction is successfully submitted. Click on this link to view and print the transaction details. 52 of 203

54 Payment Services 2.7 Create Bulk Payments You can create payments to multiple parties via bulk online creation or bulk file upload. Types of online bulk payment available: Bulk IBG Express (payment to UOB accounts only) Bulk IBG (payment to UOB and other bank accounts) Bulk Telegraphic Transfer Bulk Cashier Order/Cheque Bulk FAST/GIRO (payment to other bank accounts) Create a new Bulk Online Payment Transaction 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction New. 53 of 203

55 Payment Services 3 Click on and click to select the Company ID and and funding account. Select the Product Type to proceed. Types of bulk product available: Cashier Order Inter Bank Giro (Express) Telegraphic Transfer Cheques Giro with a non-uob bank FAST/GIRO 4 Click to create transactions for the bulk payment. 54 of 203

56 Payment Services 5 Scroll down and fill in all required details indicated by an *. Click to proceed. The respective transaction screen will be displayed based on the selected bulk product type i.e. Inter Bank Giro, Cashier Order, Telegraphic Transfer, etc. Bulk IBG (Express) transaction screen Bulk IBG (Express) is used for payments to UOB accounts only. Bulk IBG transaction screen Bulk IBG transaction is used for payments to UOB or other bank accounts in Singapore. 55 of 203

57 Payment Services Bulk Telegraphic Transfer transaction screen Bulk Cashier Order transaction screen 56 of 203

58 Payment Services Bulk Cheque transaction screen! Additional setup is required before you can use this service. Please contact the bank if you require this service. Bulk FAST/GIRO transaction screen 57 of 203

59 Payment Services 6 After all bulk transactions are added, click to proceed. Bulk Summary will show the total bulk amount, total number of records and highest transaction amount within the bulk each time a new transaction is added. Save as a draft to be edited another time Save the transaction as a template for future use. You will need to input a Template Name. Cancel the transaction. Access the online User Help Guide. Move this transaction to another bulk transaction. Refer to Section on Page 64 for example. Add transaction records from existing templates to current bulk payment. Refer to Section on Page 62 for example. 58 of 203

60 Payment Services! 7 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 8 The transaction is successfully submitted. Click on this link to view and print the transaction details. 59 of 203

61 Payment Services Retrieve Fate File 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Processed Bulk. 3 Click on to view all processed bulk transactions. 60 of 203

62 Payment Services 4 Click to view details of the processed bulk file. For transaction summary, click on. 5 Click on file name to retrieve the return fate file. Sample of return fate file 61 of 203

63 Payment Services Add transaction from existing template 1 Select from the list of existing eligible templates to add transactions for the bulk transaction. 62 of 203

64 Payment Services 2 From the selected template, choose the transactions to add to the bulk transaction by checking, followed by clicking. 63 of 203

65 Payment Services Move transactions to another bulk 1 You may move transactions to either an existing or new bulk, select the transaction by checking and click on. 64 of 203

66 Payment Services 2 Select existing bulk to move the selected transactions to. Alternatively, you may transfer them to a new bulk to clicking. 65 of 203

67 Payment Services 3 Selected transactions are moved successfully. 66 of 203

68 Payment Services Create new Bulk Payment transaction from Template 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction Create From Template. 3 Select the past template to use and repeat Steps 4 8 from section You may use to input the filter criteria to find a specific Template. 67 of 203

69 Payment Services Create new Bulk Payment transaction from Past Bulk transaction 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction Copy From Past Bulks. 3 Select the past transaction to use and repeat Steps 4 8 from section You may use to input the filter criteria to find a specific Template. 68 of 203

70 Payment Services 2.8 Upload Bulk Payments You can upload payments to multiples parties via bulk file upload. Types of bulk payment available: Bulk IBG Express (payment to UOB accounts only) Bulk IBG (payment to UOB and other bank accounts) Bulk Telegraphic Transfer Bulk Cashier Order/Cheque Bulk FAST/GIRO (payment to other bank accounts) Upload a new Bulk Transaction File 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction File Upload. 69 of 203

71 Payment Services 3 Click on to select the Company ID and funding account. Select the File Type, Value Date and click to select the file for uploading. File types available: FAST/GIRO Payment without Advice FAST/GIRO Payment with Advice Cashier Order and Cheque TT without Advice TT with Advice IBG with Advice IBG without Advice 4 Select the bulk file to be uploaded.! Please ensure that special characters are not used in the file or filename as files containing special characters (eg.!,@,#,$,%,&,*, etc.) will be rejected. 70 of 203

72 Payment Services 5 Click to upload the selected bulk file. Selected file will be displayed under File Upload Details Section. To open the selected file, click. To delete the selected file, click. 6 The file upload is accepted. 71 of 203

73 Payment Services To view status of file upload, from Left Navigation Menu, select Create Bulk Transaction File Upload Results. To view details of successful file upload. To view details for failed file upload. 72 of 203

74 Payment Services! 7 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 8 The transaction is successfully submitted. Click on this link to view and print the transaction details. To retrieve Fate File, please refer to section of 203

75 Payment Services 2.9 Online Payroll Payments to Staff You can submit payroll payments to staff via bulk online creation. The types of bulk payroll available are: IBG Express (payment to UOB accounts only) IBG (payment to UOB and other bank accounts) FAST/GIRO (payment to UOB and other bank accounts) Create a new Bulk Payroll Transaction 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction New. 74 of 203

76 Payment Services 3 Click on to select the Company ID and funding account. Select the Payroll type and Product Type from the drop down list and click. Select the Payroll Type: - Employee - Executive Select the Product Type to make the Payroll Payment: - Interbank GIRO (Express) - GIRO with a non-uob bank - FAST/GIRO 4 Select the Processing Mode and Value Date. Click to proceed. 75 of 203

77 Payment Services 5 Complete the transaction details and click. 76 of 203

78 Payment Services 6 When all transactions have been added, click to proceed. Bulk Summary will show the total bulk amount, total number of records and highest transaction amount within the bulk, each time a new transaction is added. Save as a draft to be edited another time Save the transaction as a template for future use. You will need to input a Template Name. Cancel the transaction. Access the online User Help Guide. Move this transaction to another bulk transaction. Refer to Section on Page 64 for example. Add transaction records from existing templates to current bulk payment. Refer to Section on Page 62 for example. 77 of 203

79 Payment Services! 7 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 8 The transaction is successfully submitted. Click on this link to view and print the transaction details. To retrieve Fate file, please refer to section on Page of 203

80 Payment Services Create Bulk transaction from Template 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction Create From Template. 3 Select the template to use and repeat Steps 4 to 8 from section You may use to enter the filter criteria to search for a specific template. 79 of 203

81 Payment Services Create Bulk transaction from Past Bulk Transactions 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction Copy From Past Bulks. 3 Select the past bulk transaction to use and repeat Steps 4 to 8 from section You may use to enter the filter criteria to search for a specific template. 80 of 203

82 Payment Services 2.10 Upload Payroll Payment Files for Staff Salary You can pay staff salary via bulk payroll file upload. The types of bulk payroll payment available are: IBG Payroll FAST/GIRO Payroll Upload Bulk Transaction File 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction File Upload. 81 of 203

83 Payment Services 3 Click on to select the funding account. Select the File Type and click to proceed. Types of bulk payment: - FAST/GIRO Payroll (Employee) - FAST/GIRO Payroll (Executive) - IBG Payroll (Employee) - IBG Payroll (Executive) 4 Select the bulk payroll file to be uploaded.! Please ensure that special characters are not used in the file or filename as files containing special characters (eg.!,@,#,$,%,&,*, etc.) will be rejected. 82 of 203

84 Payment Services 5 Selected file will be displayed. Click to proceed. Selected file will be displayed. 6 The file is accepted. To check status of uploaded bulk file, from Left Navigation Menu, select Create Bulk Transaction File Upload Results. Click on for the successfully uploaded bulk file. To view details of successful file upload. To view details for failed file upload. 83 of 203

85 Payment Services! 7 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 8 The transaction is successfully submitted. Click on this link to view and print the transaction details. To retrieve the Return Fate File, refer to section on Page of 203

86 Payment Services 2.11 Online Collections from Various Parties You can make online collections from various parties that have made prior direct debit arrangements with your company via Bulk Services. The types of Bulk Collection available are: IBG Express (collect from UOB accounts only) IBG (collect from UOB and other bank accounts) FAST/GIRO (collect from UOB and other bank accounts) Create a Bulk Collection Transaction 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction New. 85 of 203

87 Payment Services 3 Click on to select the Company ID, account to transfer to and currency. Select the Product Type and click. Types of bulk payment: Interbank Giro (Express) Giro with a non-uob bank FAST/GIRO 4 Click to create transactions for the bulk. 86 of 203

88 Payment Services 5 Fill in required details indicated by * and click to proceed. Bulk FAST/GIRO transaction screen 87 of 203

89 Payment Services 6 When all transactions have been added, click to proceed. Bulk Summary will show the total bulk amount, total number of records and highest transaction amount within the bulk, each time a new transaction is added. Save as a draft to be edited another time Save the transaction as a template for future use. You will need to input a Template Name. Cancel the transaction. Access the online User Help Guide. Move this transaction to another bulk transaction. Refer to Section on Page 64 for example. Add transaction records from existing templates to current bulk payment. Refer to Section on Page 62 for example. 88 of 203

90 Payment Services! 7 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 8 The transaction is successfully submitted. Click on this link to view and print the transaction details. To retrieve Fate File, please refer to section on Page of 203

91 Payment Services Create Bulk transaction from Template 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction Create From Template. 3 Select the template to use and repeat Steps 4 to 8 from section You may use to enter the filter criteria to search for a specific template. 90 of 203

92 Payment Services Create Bulk transaction from Past Bulk Transaction 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction Copy From Past Bulks. 3 Select the past bulk transaction to use and repeat Steps 4 to 8 from section You may use to enter the filter criteria to search for a specific template. 91 of 203

93 Payment Services 2.12 Upload Collections File from Various Parties You can upload a file to collect payments from various parties that had made prior direct debit arrangements with your company via Bulk Services. IBG FAST/GIRO Upload Bulk Transaction File 1 From Top Menu Bar, select Payment Services Bulk Services. 2 From Left Navigation Menu, select Create Bulk Transaction File Upload. 92 of 203

94 Payment Services 3 Click on to select the Company ID and funding account. Select the File Type from the drop down list and click. Types of Bulk IBG Collection available: IBG Collection without Advice FAST/GIRO Collection 4 Select the bulk file to be uploaded.! Please ensure that special characters are not used in the file or filename as files containing special characters (eg.!,@,#,$,%,&,*, etc.) will be rejected. 93 of 203

95 Payment Services 5 Selected file will be displayed. Click to proceed. 6 The file is accepted. To check status of uploaded bulk file, from Left Navigation Menu, select Create Bulk Transaction File Upload Results. Click on for the successfully uploaded bulk file. To view details of successful file upload. To view details for failed file upload. 94 of 203

96 Payment Services! Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. 7 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 8 The transaction is successfully submitted. Click on this link to view and print the transaction details. To retrieve Fate File, please refer to section on Page of 203

97 Payment Services 2.13 Purchase Cashier Order and Demand Draft You can purchase a SGD Cashier Order or a foreign currency Demand Draft via the Cashier Order/Bank Draft module Purchase Cashier Order 1 From Top Menu Bar, select Payment Services Cashier Order/Bank Draft. 2 From Left Navigation Menu, select Cashier Order. 3 Click on to select the Company ID and funding account to purchase the Cashier Order and click. Recurring Payment Checkbox Unchecked To create a one time payment only Checked To create recurring payments over a period of time 96 of 203

98 Payment Services 4 Scroll down and fill in required details indicated by an *. Click to proceed All transactions have their unique BIB Reference number. 2 This section will only display if the Recurring Payment checkbox is selected in the previous screen. Start Date day for making the first transfer Frequency mode Daily, Weekly, Monthly, Quarterly No. of Transfers how many times the transfer to be repeated 3 Manually input the Beneficiary details or click on to retrieve pre-saved beneficiary data. 4 Select the delivery mode of the Cashier Order: Mail to Applicant Mail to Beneficiary Collect from Branch 5 This section will only be displayed if the delivery mode selected is Collect From Branch. You will be required to indicate Collector s details and branch to collect from. 97 of 203

99 Payment Services Fill up the Beneficiary Advice section to include any references for the beneficiary. Input the content to be printed on the Advice section of the Cashier Order. Save as draft to be edited another time. Save transaction as a template for future use. You will need to input a Template Name. Cancel transaction without saving. Access online User Help Guide. 98 of 203

100 Payment Services! 5 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The transaction is successfully submitted. Click on this link to view and print the transaction details. To retrieve Fate File, please refer to section on Page of 203

101 Payment Services Purchase Demand Draft 1 From Top Menu Bar, select Payment Services Cashier Order/Bank Draft. 2 From Left Navigation Menu, select Demand Draft. 3 Click on to select the Company ID and funding account to purchase the Demand Draft and click. Recurring Payment Checkbox Unchecked To create a one time payment only Checked To create recurring payments over a period of time 100 of 203

102 Payment Services 4 Fill in all required details indicated by an *. Click to proceed All transactions have their unique BIB Reference number. 2 This section will only display if the Recurring Payment checkbox is selected in the previous screen. Start Date day for making the first transfer Frequency mode Daily, Weekly, Monthly, Quarterly No. of Transfers how many times the transfer to be repeated 3 Manually input the Beneficiary details or click on to retrieve pre-saved beneficiary data. 4 Select the delivery mode of the Demand Draft: Mail to Applicant Mail to Beneficiary Collect from Branch 5 This section will only be displayed if the delivery mode "Collect from Branch" is selected. You will be required to indicate the collector's details and branch to collect from. 101 of 203

103 Payment Services You have the option to fill up the Beneficiary Advice section to include any references for the beneficiary. Input the content to be printed on the Advice section of the Demand Draft. Save as draft to be edited another time. Save transaction as a template for future use. You will need to input a Template Name. Cancel transaction without saving. Access online User Help Guide. 102 of 203

104 Payment Services! 5 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The transaction is successfully submitted. Click on this link to view and print the transaction details. To retrieve Fate File, please refer to section on Page of 203

105 Payment Services Create Cashier Order or Demand Draft transaction from Template 1 From Top Menu Bar, select Payment Services Cashier Order/Bank Draft. 2 From Left Navigation Menu, select Create From Template. 3 Select the template to use and repeat Steps 4 to 6 from section or You may use to enter the filter criteria to search for a specific template. 104 of 203

106 Payment Services Create Cashier Order or Demand Draft transaction from past transaction 1 From Top Menu Bar, select Payment Services Cashier Order/Bank Draft. 2 From Left Navigation Menu, select Copy From Past CO/DD. 3 Select the past transaction to copy from and repeat Steps 4 to 6 from section or You may use to enter the filter criteria to search for a specific template. 105 of 203

107 Payment Services 2.14 Enquire Cheque Status and stopping an Unpresented UOB Cheque You are able to do the following via the Cheque Services module. Check status of cheque Stop unpresented cheque Request for cheque book Enquire status of cheques issued 1 From Top Menu Bar, select Payment Services Cheque Services. 2 From Left Navigation Menu, select Cheque Status Enquiry. 106 of 203

108 Payment Services 3 Click on to select the Company ID, Account Number and Cheque Number(s) and click. Input the 6 digit UOB cheque numbers to enquire up to 10 cheques can be enquired each time. Sample of cheque status displayed. 107 of 203

109 Payment Services Stop an unpresented UOB cheque 1 From Top Menu Bar, select Payment Services Cheque Services. 2 From Left Navigation Menu, select Stop Cheque Request. 108 of 203

110 Payment Services 3 Click on Click to select the Company ID, Account Number and Input the Cheque Number(s) to Stop. to proceed. Save as a draft to be edited another time To cancel the transaction. You can stop up to 10 cheques per request. Both fields have to be filled up even if request is to stop a single cheque. To access online User Help Guide.! 4 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 109 of 203

111 Payment Services 5 The Stop Cheque Request has been successfully submitted. Click on this link to view and print the transaction details. 110 of 203

112 Payment Services Cheque Book Request 1 From Top Menu Bar, select Payment Services Cheque Services. 2 From Left Navigation Menu, select Cheque Book Request. 111 of 203

113 Payment Services 3 Click on to select the Company ID, Account Number and input the number of cheque books required together with preferred delivery mode. Click to proceed.! Please note that each request is limited up to 2 cheque books. Save as a draft to be edited another time. To cancel the transaction. To access online User Help Guide.! Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. 4 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 112 of 203

114 Payment Services 5 The Stop Cheque Request has been successfully submitted. Click on this link to view and print the transaction details. 113 of 203

115 Payment Services 2.15 Stopping Post-Dated and Recurring Transactions You can stop a post-dated transaction and terminate a recurring standing order instruction with Local Payment module. Terminate Recurring Transaction Stop Post-Dated Transaction Terminate a Recurring Transaction 1 From Top Menu Bar, select Payment Services Local Payment. 2 From Left Navigation Menu, select Recurring Transaction Terminate. 114 of 203

116 Payment Services 3 Select the Recurring Transaction to be terminated. You may use to enter the filter criteria to find a specific transaction to terminate. 4 Review the Recurring transaction to be terminated and click to proceed. Click on to open the transaction as a separate page for printing or saving as PDF. Save as a draft to be edited another time. To cancel the transaction. To access online User Help Guide. 115 of 203

117 Payment Services! 5 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The Stop Cheque Request has been successfully submitted. Click on this link to view and print the transaction details. 116 of 203

118 Payment Services Stop a Post-Dated transaction 1 From Top Menu Bar, select Payment Services Local Payment. 2 From Left Navigation Menu, select Post Dated Transactions Cancel Post Dated. 117 of 203

119 Payment Services 3 Select the Post-Dated Transaction to be cancelled. You may use to enter the filter criteria to find a specific Post-Dated transaction to cancel. 4 Review the Post-Dated transaction to be cancelled and click to proceed. Save as a draft to be edited another time. To cancel the transaction. To access online User Help Guide. 118 of 203

120 Payment Services! 5 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The transaction has been submitted successfully. Click on this link to view and print the transaction details. 119 of 203

121 Payment Services 2.16 Generic File Upload Module You can upload the following files via Generic File Upload module. For all other file uploads, please refer to Page 69 on Bulk File Upload. Direct Pay file Virtual Account (VAN) file Upload a Generic File 1 Eg. To upload a new Virtual Account (VAN) file, from Top Menu Bar, select Payment Services Generic File Upload. 2 From Left Navigation Menu, select File Upload. 120 of 203

122 Payment Services 3 You may use to select the Company ID and Account Number. Select the File Type and Bank Name using the drop down list. Click to select the file for uploading. 4 Select the file to be uploaded and click to proceed. 121 of 203

123 Payment Services! 5 Below steps are for single control setup. For dual control setup, please refer to Page 125 for steps on Approval. Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The file is successfully submitted. Click on this link to view and print the transaction details. 7 To retrieve the Return Fate File, from Left Navigation Menu, select Generic File Upload Upload Enquiry. 122 of 203

124 Payment Services 8 Click on to view details of the uploaded file. You may click on to enter the filter criteria to find a specific file. 123 of 203

125 Payment Services 9 Click on the status file name to retrieve the acknowledgement and return fate file. Sample of return fate file 124 of 203

126 Transaction Approval The authoriser can approve a transaction by: Approving from To Do List Approving from Pending Approval Approving multiple transactions by batch Approving a transaction remotely via a Proxy 3.1 Approving From To Do List! To Do List is not applicable to Single Control Setup. 1 From Top Menu Bar, select Account Services Transactions and Reports. 2 From Left Navigation Menu, select To Do List. You may also access and approve transactions from Pending Transactions. Pending Transactions shows transaction status such as incomplete transactions, submitted transactions and transactions pending approval. 125 of 203

127 Transaction Approval 3 Select the transaction to approve by clicking and click to proceed. You can select multiple transactions for approval by checking the transactions you wish to approve. 4 Review the transaction and click to proceed with approval. Reject the transaction. Preview allows you to download or print transaction details. Cancel transaction without saving. Access online User Help Guide. 126 of 203

128 Transaction Approval 5 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The transaction is successfully submitted. You may click on this link to view and print the transaction details. 127 of 203

129 Transaction Approval 3.2 Approving From Pending Approval Select the specific product screen to approve the transaction. 1 From Top Menu Bar, select the Product page (Eg. Payment Services or Trade Services). 2 Eg. To approve from Payment Services, from Left Navigation Menu, select Pending Approval. 3 Select the transaction(s) to approve. You can select multiple transactions for approval by checking the transactions you wish to approve. 128 of 203

130 Transaction Approval 4 Review the transaction details and click to proceed with approval. Reject the transaction. Preview allows you to download or print transaction details. Cancel transaction without saving. Access online User Help Guide. 5 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The transaction is successfully submitted. You may click on this link to view and print the transaction details. 129 of 203

131 Transaction Approval 3.3 Approving Multiple Transactions by Batch You can batch multiple (single and bulk) transactions from the same Entity, with same currency and status for approving approval. You will need to create a batch before you can proceed with approval Create a Batch for Approval 1 To create a batch, from Top Menu Bar, select Account Services Transactions and Reports. 2 From Left Navigation Menu, select Create Batch. 130 of 203

132 Transaction Approval 3 Check the transactions to be batched together and click.! Only transactions from the same Entity with the same currency and status can be batched together. A Batch ID will be generated for each successful batching. 131 of 203

133 Transaction Approval Approve Batched Transactions 1 From Top menu bar, select Account Services Transactions and Reports. 2 From Left Navigation Menu, select Batch Enquiry. 132 of 203

134 Transaction Approval 3 Click on the batch ID to be approved. You may delete a batch by selecting the batch to be deleted and click. 133 of 203

135 Transaction Approval 4 Click on to review the transactions and click to proceed. The Batch summary will be displayed. 5 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 6 The transaction is successfully submitted. 134 of 203

136 Transaction Approval 3.4 Approve a Transaction remotely via a Proxy A Proxy Authoriser can help to approve a transaction on behalf of the Authoriser Steps for Proxy Authoriser 1 Please refer to section on Page 130 to create a batch. A Batch ID will be generated for each successful batching. 135 of 203

137 Transaction Approval 2 To send notification to Authoriser, from Left Navigation Menu, select Batch Enquiry and click on the Batch ID. 3 Click on to review the transactions and click to proceed. The Batch summary will be displayed. 136 of 203

138 Transaction Approval 4 Select the authoriser and Delivery Mode to send the Remote Authorisation message. Click to proceed. Authorisation message can be sent via SMS or . 5 The Proxy Request is successfully sent. 137 of 203

139 Transaction Approval Steps for Authoriser 1 Authoriser will receive the Remote Authorisation SMS/ notification to generate the Token Response code. Authoriser to follow the steps to obtain the Token Response code and inform Proxy Authoriser of the generated Token Response code. Sample SMS notification. Sample notification. 138 of 203

140 Transaction Approval Steps for Proxy Authoriser after receiving Token Response Code from Authoriser 1 To retrieve the Batch to be approved, from Left Navigation Menu, select Batch Enquiry and click on the Batch ID to approve. 2 Click. 139 of 203

141 Transaction Approval 3 Select the Authoriser and enter the Token Response code provided by the Authoriser. Click to proceed. 4 The batch is successfully submitted. 140 of 203

142 General 4.1 Update User Details 1 Go to Manage profile at the top right of screen. 2 Scroll down to Other Details on the Change user profile screen. 3 Update your contact details and click. Please note the following for contact number: Do not include space or dash For non-singapore numbers, please include a + sign, country and area/city code e.g. for Bangkok numbers with country code 66 and city code 2, the number should be entered as with space and dash You may also update your password from this screen. 141 of 203

143 General 4 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 5 The updated information is successfully saved. 142 of 203

144 General There are a number of features in BIBPlus to enhance productivity. Find a transaction Set up a Beneficiary for frequent payments Set up a Pre-Approved Beneficiary for assigned users to make payments Set up an alert for transactions processed by the Bank Set up an alert for events related to transactions Bookmark a page for future quick access 4.2 Find a transaction You can search for any transactions that have been created in BIBPlus with the following steps: 1 From Top Menu Bar, select Account Services Transactions and Reports. 2 From Left Navigation Menu, select Transaction Search. 3 Scroll down or use to enter the filter criteria to find a specific transaction. You may use wildcard (*) to show all in the applied fields. 143 of 203

145 General To view the transaction as a separate page for printing or saving as PDF. To edit the incomplete transaction saved previously. To approve the pending transaction. To view the audit trail of the transaction. 144 of 203

146 General 4.3 Set up a Payer/Beneficiary for Regular Collections and Payments Users can pre-save details of their beneficiaries in the Beneficiary Master list which includes: Regular Payer/Beneficiary once created, is available to all users in the company and can be used for both collections and payments. Pre-Approved Beneficiary only available to assign PAB users to make payments only to this list of specified beneficiaries i.e. cannot make payment to regular beneficiary Set up a Regular Payer/Beneficiary 1 From Top Menu Bar, select Administration Data Management. 2 From Left Navigation Menu, select Payer/Beneficiary Master. 145 of 203

147 General 3 Click to create a new beneficiary. To edit the record. To delete the record. To view the record. 146 of 203

148 General 4 Scroll down and fill in all required details indicated by an *. Click to proceed. To use the beneficiary for all Entities, enter * in the Company ID field. Product Types: Cashier s Order/Demand Draft Transfer to a UOB account Interbank Giro (for bulk IBG only) Remittance FAST/GIRO 147 of 203

149 General Create a Pre-Approved Beneficiary (PAB) Threshold amount can be set to define maximum payment amount to the PAB for added security. 1 From Top Menu Bar, select Administration Data Management. 2 From Left Navigation Menu, select Payer/Beneficiary Master. 148 of 203

150 General 3 Click to create a new beneficiary. To edit the record. To delete the record. To view the record. 149 of 203

151 General 4 Scroll down and fill in all required details indicated by an *. Click to proceed. To use the PAB for all Entities, enter * in the Company ID field. Check the Pre-Approved Beneficiary checkbox and enter Threshold Amount (if required). 150 of 203

152 General 5 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed.! For single control setup, this step will approve the request. 6 The new PAB is successfully submitted. 151 of 203

153 General! Below steps are only applicable to customer with dual control setup. 7 To approve the new PAB, select for the selected Payer/Beneficiary Name. 152 of 203

154 General 8 Review the PAB details and click Approve to proceed. 9 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 10 The PAB is successfully set up. 153 of 203

155 General 4.4 Set up Alerts You may set up the following alerts: Notifications for transactions processed by the Bank Notifications for calendar events eg. to notify you of expiry/maturity dates To set up an alert for transactions processed by the Bank 1 From Top Menu Bar, select Administration Alert Management. 2 From Left Navigation Menu, select Submission. 154 of 203

156 General 3 Click to create a new alert. 155 of 203

157 General 4 Fill in the required details indicated by an * and click to save the alert. Recipient descriptions: Input User - Maker of transaction Control User - Approver of transaction Release User - Sender of transaction Custom Recipient - any recipient as designated to receive the alert Contact Person - designated BIBPlus contact person 5 Click to save the setup. 156 of 203

158 General 6 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 7 The alert is saved successfully. 157 of 203

159 General Set up an alert for events related to transactions 1 From Top Menu Bar, select Administration Alert Management. 2 From Left Navigation Menu, select Calendar. 158 of 203

160 General 3 Click to create a new alert. 159 of 203

161 General 4 Fill in the required details indicated by an * and click to save the alert. Recipient descriptions: Input User - Maker of transaction Control User - Approver of transaction Release User - Sender of transaction Custom Recipient - any recipient as designated to receive the alert Contact Person - designated BIBPlus contact person 5 Click to save the setup. 160 of 203

162 General 6 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter Token Response code, and click to proceed. 7 The alert is saved successfully. 161 of 203

163 General 4.5 Bookmark a page for quick access 1 Go to a page which you wish to bookmark and click. 2 Enter the desired Bookmark name to be used for identifying the page and click. 3 To access the bookmarked pages, click on name to be opened. at the top right corner of the page and select the Bookmark 162 of 203

164 Guide for Company Administrators As a Company Administrator (CA), you can: Create Company User (CU) Assign security token to the CU Assign Product & Account access Reset the password for the CU Enable or disable users View entity authorisation matrix View audit logs Create a New Company User (CU) To create a new user, Company Administrator needs to: 1) Create user profile 2) Assign accounts and products to user 3) Assign password 4) Activate user status 5) Activate user 5.1 Create User Profiles 1 From Top Menu Bar, select Administration User Management. 2 From Left Navigation Menu, select Profiles. 163 of 203

165 Guide for Company Administrators 3 Click. You may edit existing user details by clicking on. 4 Enter all required details indicated by *. Click on to select Country code where the User s ID is registered, select ID Type (NRIC, Passport, FIN.) and input ID number.! New User s status is Inactive by default. Status can only be changed to Active after password has been assigned. 164 of 203

166 Guide for Company Administrators 5 Input contact details for the User. BIBPlus SMS/ alerts will be sent to these contact details. 6 Assign Group Roles to the User Profile. Select the Group level roles to be assigned to the User. User - Admin User - Portlets Able to maintain data maintenance (e.g. Beneficiary master bank/phases/ counterparty, etc) Able to access landing page portlets 165 of 203

167 Guide for Company Administrators 7 Assign Entity Access and Entity level roles to the User Select the Default Entity. Token fee, if applicable, will be charged to the Default Entity. 2 Click here to open ADD/REMOVE roles table. 3 The Signatory Authorisation Group and Daily Approval Limit amount is not applicable for Company User roles. 4 Select the Entity level roles to be assigned to the User & click. See table in the next page for User Roles & Permissions, or refer to Appendix 3 for complete Summary of User Permissions. 5 You can also grant the User access to other entities by checking the corresponding boxes to the entities. 166 of 203

168 Guide for Company Administrators S/No. Role Description of Role BIBPlus Roles to assign User ( Enquiry Only) User (Enquiry + Create Transactions) Create/Approve Pre-Approved Beneficiary View accounts summary & statement View Transactions View accounts & Transactions Prepare transactions for approval Create / maintain & approve Pre-approved beneficiary setups in the Beneficiary Master All the 00 All the 02 (Cash, Trade, Bulk transactions) All the (Cash, Trade, Bulk transactions) All the 01 (Exclude those with payroll) 50 PAB Create + 50 PAB Approve (to add to other roles assigned) Payroll User Payroll Signatory (Note: The signatory group & authorisation limits can only be setup by the bank) Verifier Sender Prepare Payroll transactions for approval Create and approve Payroll transactions View transaction details and total amount but cannot view individual payroll record s amount; cannot view highest amount on record View total amount, highest amount, cannot view payroll transactions details Verify transaction data input by User before submitting to Signatory Release fully authorised transaction to bank for processing All the 01 Payroll EMPL/EXEC-Upload/ Create + 33 Payroll amount access + 33 Payroll Details Acess All the 01 Payroll EMPL/EXEC-Approve 33 Payroll Details list 33 Payroll amount access 50 verify + All the 01 (Exclude payroll) 50 send + All the 01 (Exclude payroll) 8 Proxy Authoriser Remote Authorisation permissions to authorise transactions on behalf of Signatory 50 Proxy Signatory + All the 01 (Exclude those with payroll) 9 efx Access efx Module 50 efx Remarks: Refer to Appendix 3 for more detailed description of the various entity roles available for selection. 8 Assign Token to User. 8a Click on to open the User Token Detail screen to assign a Token. 167 of 203

169 Guide for Company Administrators 8b Click on to open the list of available tokens.! You may need to buy additional tokens from the Bank. 8c Select a token to assign to the User. 168 of 203

170 Guide for Company Administrators 8d To submit User Profile for Approval, click.! For customers with single administrator setup, this step will approve the request. 9 Approve New User Profile.! This approval step only applies for customers with dual administrator setup. 9a From Top Menu Bar Administration User Management. 9b From Left Navigation Menu, select Profiles. 169 of 203

171 Guide for Company Administrators 9c Click on to open the User Profile page for approval. 9d Check that User Profile details are in good order and click to proceed with approval. 10 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter the Token Response code, and click to proceed. 170 of 203

172 Guide for Company Administrators 5.2 Assign access to Accounts and Products 1 From Top Menu Bar, select Administration User Management. 2 From Left Navigation Menu, select User Accounts Access. 3 Click on for the selected user. 4 Add Accounts and Products Access Select the Accounts to be accessed by User. 2 Select PAB if the new User is to be restricted to using Pre-Approved Beneficiary. 3 Select if the new User is allowed to view the Summary and/or Statement for this Account. 4 Click here to open Product list. 5 Select the products that the User can use the account for. 171 of 203

173 Guide for Company Administrators 5 To submit the User Account setup for Approval, click on.! For customers with single administrator setup, this step will approve the request. 6 Approve the New User Account Setup.! This approval step only applies for customers with dual administrator setup. 6a From Top Menu Bar Administration User Management. 6b From Left Navigation Menu, select User Account Access. 172 of 203

174 Guide for Company Administrators 6c Click on to open the User Account page for approval. 6d Check that all User Account setup are in good order and click to proceed with approval. 7 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter the Token Response code, and click to proceed. 173 of 203

175 Guide for Company Administrators 5.3 Assign/Reset User Password 1 From Top Menu Bar, select Administration User Management. 2 From Left Navigation Menu, select Password Management. 3 Click on to open the Password Management page. 4 Select Manual Type option and input new password for the User.! Note: User is required to change this password upon first time login. 5 Click to send new Password for Approval.! For customers with single administrator setup, this step will approve the request. 174 of 203

176 Guide for Company Administrators 6 Approve New User Password.! This approval step only applies for customers with dual administrator setup. 6a From Top Menu Bar, select Administration User Management. 6b From Left Navigation Menu, select Password Management. 6c Click on to open the Password Management page for approval. 175 of 203

177 Guide for Company Administrators 6d Click on to proceed with approval. 7 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter the Token Response code, and click to proceed. 176 of 203

178 Guide for Company Administrators 5.4 Activate User Status 1 From Top Menu Bar, select Administration User Management. 2 From Left Navigation Menu, select Profiles. 3 Click on to select the User to activate. 177 of 203

179 Guide for Company Administrators 4 Change default status from Inactive to Active to activate new User.! Users can only login if their ID status is ACTIVE. 5 To send User Activation for approval, click.! For customers with single administrator setup, this step will approve the request. 178 of 203

180 Guide for Company Administrators 6 Approve Activation of New User Status.! This approval step only applies for customers with dual administrator setup. 6a From Top Menu Bar, select Administration User Management. 6b From Left Navigation Menu, select Profiles. 6c Click on to open the User Profile page for approval. 179 of 203

181 Guide for Company Administrators 6d Check that all User Profile details are in good order and click to proceed with approval. 7 Follow the instructions on the Authentication pop-up message box to obtain the Token Response code from your token. Enter the Token Response code, and click to proceed. 180 of 203

182 Guide for Company Administrators 5.5 View Entity s Authorisation Matrix 1 From Top Menu Bar, select Administration Manage Access Rights. 2 From Left Navigation Menu, select Authorisation Setup. 3 Enter Company ID, Type, Product or Sub Product to access the list of Existing Authorisation Setup and click. You may input wildcard (*) in the search fields to show all in the categories applied. 181 of 203

183 Guide for Company Administrators 4 Click on to see Authorisation Matrix details screen * means apply to All companies in the group (if applicable). 2 * means apply to All products/accounts. 3 A means group A signatory can approve transactions up to SGD 9,999, All Cash refers to only cash products debiting from any account. 5 A, B means for Invoice products where there is a need for 2 approvers - one each from Group A and B in any order. There is no need for a separate Verifier or Sender. 6 There is no need for a separate Verifier but requires an assigned Sender to release the approved transaction to the bank. 7 A => B means one group A signatory can approve followed by one group B signatory (sequential) for all cash transactions up to SGD 15,000. Requires an assigned Verifier to verify transaction before A can approve but there is no need for a separate Sender to release the approved transaction to the bank. Authorisation Matrix details screen 182 of 203

184 Guide for Company Administrators 5.6 View Audit Log The Audit logs/trails are categorised as follows: Login log of all login & logout activities Product log of all transactional & enquiry activities by users System Features log of all activities by the Bank & Company Administrators Audit Query - Login 1 From Top Menu Bar, select Administration Audit Queries. 2 From Left Navigation Menu, select Login. 183 of 203

185 Guide for Company Administrators 3 Enter the period to view and select the specific result to narrow down the search, if required. Click to proceed. You can input wildcard (*) in the search fields to show all in the categories applied. 4 Click on the link in the ACTION column to view details. Login Audit Log 184 of 203

186 Guide for Company Administrators Audit Query - Product 1 From Top Menu Bar, select Administration Audit Queries. 2 From Left Navigation Menu, select Product. 185 of 203

187 Guide for Company Administrators 3 Enter the period to view and select the product transaction type from the drop down list. You can input wildcard (*) in the search fields to show all in the categories applied. 4 Click on the link in the ACTION column to view details. Product Audit Log 186 of 203

188 Guide for Company Administrators Audit Query System Features 1 From Top Menu Bar, select Administration Audit Queries. 2 From Left Navigation Menu, select System Features. 187 of 203

189 Guide for Company Administrators 3 Enter period to view and select the product transaction type from the drop down list. You can input wildcard (*) in the search fields to show all in the categories applied. 4 Click on the link in the ACTION column to view details. System Feature Audit Log 188 of 203

190 Appendix 1 Explanation of Transaction Status Single/Bulk Transaction Status Incomplete (Draft) Incomplete (Entry) Pending (Pending Authorise) Pending (Pending Verify) Pending (Pending Send) Submitted (Sent) Submitted (Post-Dated) Submitted (In-Process) Processed Processed (Rejected) Description 1. Single Transaction SAVED by user 2. Manually created online bulk SAVED by user 3. Partially successfully uploaded file Transaction REJECTED by Authoriser/Verifier/Sender Transaction SUBMITTED for (further) authorisation depending on the authorisation matrix Transaction SUBMITTED for verification Fully authorised transaction pending RELEASE to bank for processing Fully authorised transaction RELEASED to bank Fully authorised Future Valued transaction RELEASED to bank Fully authorised transaction RELEASED to bank and bank had started processing it 1. Single Transaction PROCESSED by bank 2. All items in bulk successfully processed by bank 1. Single Transaction REJECTED by bank 2. All or some items in bulk rejected by bank Bulk File Upload Status In Process Successful Failed Description Bulk File Uploaded but not sent/released to bank Bulk File Uploaded but not sent/released to bank - No error shown on File details Bulk File Uploaded but not sent/released to bank with errors found - failure due to errors in the file - Details of error are available in the error log via File details Trade Related Status Amended Cancelled Accepted Advise of Bill Arrival - Clean Advise of Bill Arrival - Discrepant Partial Settled Settled Updated Description Amendment is being PROCESSED by bank Cancelled LC/BG is being Cancelled successfully Accepted Discrepant or Term Bill is being ACCEPTED Advise of Bill Arrival - Clean import Bill has arrived Advise of Bill Arrival - Discrepant import Bill has arrived Partial Settled Outstanding Bill or Loan has been partially settled Settled Outstanding Bill or Loan has been fully settled Updated Request or advices has been processed or generated by bank successfully Post-Dated and Recurring Transaction Status Pending Processed Rejected Post-Dated Pending In Progress Cancelled Recurring Pending Recurring Transfer Recurring Rejected Last Recurring Completed Last Recurring Rejected Description Transaction yet to be SUBMITTED/PROCESSED by Bank Transaction PROCESSED by Bank Transaction REJECTED by Bank Post-Dated transaction PENDING to be processed by bank Post-Dated/Recurring transaction currently being processed by bank Post-Dated/Recurring transaction successfully STOPPED/CANCELLED by bank Pending Recurring transaction PENDING first payment to be processed by bank A Recurring transaction successfully PROCESSED by bank A Recurring transaction REJECTED by bank Final Recurring transaction successfully PROCESSED by bank Final Recurring transaction REJECTED by bank 189 of 203

191 Appendix 1 Explanation of Transaction Status (cont.) Roles Maker Verifier Authoriser Sender User Customer s Action Create Batch Verify Batch Verify single record Approve Batch (another Authoriser required) Approve Batch (Sender required and no more Authoriser required) Approve Batch (fully authorised) Approve Batch (no Sender and no more Authoriser required but post-dated) Reject single record Submit Submit (post-dated) Reject Cancel post-dated Transaction Batch Status Pending Pending Pending Pending Pending Submitted Submitted Pending Submitted Submitted Submitted Submitted Cheque Inquiry Status Not Presented Presented Cleared Returned Stopped Not on Record Description The cheque has not been presented to the bank. The cheque has been presented and cleared at the counter. The cheque has been presented and cleared (amount debited from account). The cheque has been returned to the presenter. The issuer has placed a stop payment request. Either the cheque has not been presented or it had been presented more than 60 days from the enquiry date. Status of the batch and their definition are as follows: Submitted Submitted (Partial) Pending ALL transactions in the batch have been submitted to bank SOME of the transactions in the batch have been submitted to bank NONE of the transactions in the batch have been submitted bank 190 of 203

192 Appendix 2.1 Processing Hours Cash Services Product Sub Product Day of Transaction Request Processing Hours Remarks Transfer to UOB Account (in like currency) Mon - Sun & PH 24/7 Local Payments Transfer to UOB Account (in unlike currencies) Transfer to Other Bank - GIRO Transfer to Other Bank - FAST Mon - Fri Sat, Sun & PH Mon - Sat Sun & PH Mon - Sun & PH am pm N.A am pm N.A. 24/7 All transactions sent outside processing hours will be processed only at the next available processing day. Bill Payment Bill Payment Mon - Sat Sun & PH 9.30 am pm N.A. Cashier Order/ Bank Draft Cashier Order Demand Draft Mon - Fri Sat, Sun & PH Mon - Fri Sat, Sun & PH 9.30 am pm N.A am pm N.A. Applications received on a) Mon - Fri by 12 noon will be ready for collection on the same day at the requested branch from 2pm to branch closing time; b) Mon - Thurs after 12 noon will be ready for collection on the next business day at the requested branch from 2pm to branch closing time. c) Fri after 12 noon or on Saturdays, Sundays and Public Holidays will be ready for collection on the next business day at the requested branch from 2pm to branch closing time. Remittance Telegraphic Transfer Mon - Fri Sat, Sun & PH 9.30 am pm N.A. Please refer to the next page for specific currency processing and value dates. Cheque Services Stop Cheque Request Cheque Book Request Mon - Sat Sun & PH Mon - Sat Sun & PH 9.30 am pm N.A am pm N.A. All transactions sent outside processing hours will be processed only at the next available processing day. Term Deposit Term Deposit Placement Mon - Fri Sat, Sun & PH 9.30 am pm N.A. All pending placement requests will be voided if the transaction is not sent to the bank by the cut-off time. Stop/Cancel Post-Dated Items All Products Before Value Date Terminate Recurring Items All Products Before Value Date 191 of 203

193 Appendix 2.1 Processing and Value Dates for Telegraphic Transfer (TT) payments received before Cut-off time (4.00pm) Processing Date The day when UOB debits the applicant's account and sends the payment instruction to our correspondent bank. Value Date The day when our correspondent bank executes our payment instruction.! Value Date does not necessarily determine the day the beneficiary will receive the funds as UOB has no control over when the beneficiary banks will credit the account. TT Payment Currency Processing Date Value Date CAD, EUR, GBP, KRW, MYR, NTD, SGD, USD and VND (e.g. 01 Aug) Same day as Processing Date (e.g. 01 Aug) AUD, BND, CHF, CNH, DKK, HKD, JPY, NOK, NZD and SEK (e.g. 01 Aug) 1 Business Day after Processing Date (e.g. 02 Aug) AED, BDT, INR, LKR, MXN, PHP, PKR, SAR and THB (e.g. 01 Aug) 2 Business Days after Processing Date (e.g. 03 Aug) 192 of 203

194 Appendix 2.2 Processing Hours Trade Services Product Trade Services & Functions Day of Transaction Request Processing Hours Remarks Import Letter of Credit Create Letter of Credit & LC Amendment Trust Receipt for Bill Settlement Mon - Fri Sat, Sun & PH Mon - Fri Sat, Sun & PH 9.30 am pm N.A am pm N.A. Import Collection Trust Receipt for Bill Settlement Mon - Fri Sat, Sun & PH 9.30 am pm N.A. Banker s Guarantee Create Banker Guarantee, BG Amendment & Cancellation Mon - Fri Sat, Sun & PH 9.30 am pm N.A. All transactions sent outside processing hours will be processed only at the next available processing day. Shipping Guarantee Create Shipping Guarantee Mon - Fri Sat, Sun & PH 9.30 am pm N.A. Export Collection Create Export Collection Mon - Fri Sat, Sun & PH 9.30 am pm N.A. Financing Request TF - Import & Export Mon - Fri Sat, Sun & PH 9.30 am pm N.A. 193 of 203

195 Appendix 2.3 Cut-off Times Bulk Services Payment Type Cut-off Date Cut-Off Date falls on Cut-off Time Remarks GIRO Payment, Payroll, Collection - Normal (accounts with UOB and other banks) 1 business day before Value Date Mon - Fri 6.00 pm For GIRO Normal, Value Date cannot fall on Saturday, Sunday or Public Holiday. For GIRO Express Service, Value Date cannot fall on Sunday and Public Holiday. GIRO Payment, Payroll, Collection - Express (accounts with UOB only) Value Date Mon - Fri Sat am 6.00 am Example: For Payroll to be available for withdrawal by employees on 15 Jan 2016, the Value Date would be 14 Jan Banks will credit the payees' accounts towards end-of-day on 14 Jan For Collections, Value Date is the date when the receiving accounts are debited. FAST Payment, Payroll, Collection 24/7 (including non-business days) Cashier's Order & Cheques Value Date Mon - Fri Sat, Sun & PH 9.00 am N.A. Value Date is when the bulk Cashier's Orders or Cheques are printed. Value Date cannot fall on Saturday, Sunday or Public Holiday. Mon - Fri 2.00 pm Value Date is the day the transaction is processed and your account debited. Telegraphic Transfer Value Date Value Date cannot fall on Saturday, Sunday or Public Holiday. Sat, Sun & PH N.A. Bulk Telegraphic Transfer transactions submitted after the cut-off time will be rejected. Notes: Cut-off Date the latest day the bulk file must be submitted to the bank. 194 of 203

196 Appendix 3 Summary of User Permissions Roles 00 All Account Services 01 All Bulk Payment - Create 01 All Bulk Payment - Upload 01 All Cash - Transact 01 All Trade - Transact 01 Bulk Collection - Create 01 Bulk Collection - Upload 01 Bulk Payroll EMPL - Approve 01 Bulk Payroll EMPL - Create 01 Bulk Payroll EMPL - Upload 02 Bulk Payroll EMPL - View 01 Bulk Payroll EXEC - Approve 01 Bulk Payroll EXEC - Create Roles Description Allow User to access 1) Account Summary 2) Account Statement 3) Inward Remittance enquiry 4) Advices and Notification 5) Download Reports 6) Generic File Upload Allow User to create bulk payment manually 1. IBG 2. IBG Express 3. Telegraphic Transfer 4. Cheque 5. Cashier s Order 6. FAST/GIRO Allow User to create bulk payment via file upload 1. IBG 2. IBG Express 3. Telegraphic Transfer 4. Cheque 5. Cashier s Order 6. FAST/GIRO Allow User to View & Transact the following products 1. Bill Payment 2. Cashier Order 3. Cheque Services 4. Demand Draft 5. IAFT 6. FAST/GIRO 7. Telegraphic Transfer 8. Fixed Deposit Allow User to View & Transact the following products 1. Banker Guarantee 2. Export Collection 3. Import Collection 4. Import Letter of Credit 5. Trade Financing 6. Shipping Guarantee Allow User to create online bulk collection manually for the following 1. IBG 2. IBG Express 3. FAST/GIRO Allow User to upload the following bulk collection file 1. IBG 2. IBG Express 3. FAST/GIRO Allow User to create and approve Bulk Payroll (Employee) transactions for 1. IBG 2. IBG Express 3. FAST/GIRO Allow User to create online Bulk Payroll (Employee) transactions for 1. IBG 2. IBG Express 3. FAST/GIRO Allow User to upload Bulk Payroll (Employee) transactions files for 1. IBG 2. IBG Express 3. FAST/GIRO Allow User to view Bulk Payroll (Employee) transactions Allow User to create and approve Bulk Payroll (Executive) transactions for 1. IBG 2. IBG Express 3. FAST/GIRO Allow User to create online Bulk Payroll (Executive) transactions for 1. IBG 2. IBG Express 3. FAST/GIRO 195 of 203

197 Appendix 3 Summary of User Permissions (cont.) Roles 01 Bulk Payroll EXEC - Upload 02 All Bulk Payment - View 02 All Cash - View 02 All Trade - View 02 Bulk Collection - View 02 Bulk Payroll EXEC - View 33 Payroll Amount Access 33 Payroll Details Access 50 efx 50 Beneficiary Advice 50 External Account 50 PAB - Approve 50 PAB - Create 50 Proxy Signatory 50 Send 50 Verify Audit Queries User - Admin User - Customer Admin User - CA - User Profile User - CA - User Account User - CA - User Authentication User - Portlets Roles Description Allow User to Upload Bulk Payroll (Executive) transactions files for 1. IBG 2. IBG Express 3. FAST/GIRO Allow User to view bulk payment transaction for 1. IBG 2. IBG Express 3. Telegraphic Transfer 4. Cheque 5. Cashier s Order 6. FAST/GIRO Allow User to only View the following products 1. Bill Payment 2. Cashier Order 3. Cheque Services 4. Demand Draft 5. IAFT 6. FAST/GIRO 7. Telegraphic Transfer 8. Fixed Deposit Allow User to only View the following products 1. Banker Guarantee 2. Export Collection 3. Import Collection 4. Import Letter of Credit 5. Trade Financing Allow User to view bulk collection transaction 1. IBG 2. IBG Express 3. FAST/GIRO Allow User to view Bulk Payroll (Executive) transactions Allow User to view payroll transaction amount in the payroll file Allow User to view payroll transaction details in the payroll Allow designated Signatory(ies) to access efx module Allow User to access beneficiary advice online Allow User to access external account (MT940) summary and statement (MT942) Allow User to create and approve Pre-Approved Beneficiary setup Allow User to create Pre-Approved Beneficiary setup Allow User to be Proxy Authorizer Allow User to release transaction to bank for processing - applicable only if Company had selected Send option in their approval setup Allow User to verify transaction before its submitting to Signatory for approval - applicable only if Company had selected Verify option in their approval setup Allow User to access audit queries Allow User to maintain data maintenance (e.g. counterparty/beneficiary/bank/phases etc) Allow Company Administrator to create and maintain user profile/accounts and reset password Allow Company Administrator to create and maintain user profile only Allow Company Administrator to create and maintain user account only Allow Company Administrator to reset user password only Allow User to access landing page portlets 196 of 203

198 Appendix 3 Summary of User Permissions - applicable to BIB migrated customers only Roles 10 AC SVS File Download 10 AC SVS Inward REM 10 AC SVS Notification 10 Factoring 21 Bill Payment - Transact 21 Cashier Order - Transact 21 Cheque Book - Transact 21 Demand Draft - Transact 21 G3 - Transact 21 IAFT - Transact 21 IBG - Transact 21 MT103 - Transact 21 Stop Cheque - Transact 21 Term Deposit - Transact 22 Bill Payment - View 22 Cashier Order - View 22 Cheque Book - View 22 Cheque Services - View 22 Demand Draft - View 22 G3 - View 22 IAFT - View 22 IBG - View 22 MT103 - View 22 Stop Cheque - View 22 Term Deposit - View 24 Cash Maintenance 31 Bulk Collect G3 - Create 31 Bulk Collect G3 - Upload 31 Bulk Collect IBG - Create 31 Bulk Collect IBG - Upload 31 Bulk Payment Cheque - Create 31 Bulk Payment Cheque - Upload 31 Bulk Payment CO - Create 31 Bulk Payment CO - Upload 31 Bulk Payment G3 - Upload 31 Bulk Payment G3 - Create 31 Bulk Payment IBG - Create 31 Bulk Payment IBG - Upload 31 Bulk Payment MT103 - Create Roles Description Allow User to access Report Download Allow User to access inward Remittance enquiry Allow User to access advices and notifications Allow User to access factoring enquiry Allow User to create bill payment Allow User to issue casher s order Allow User to request cheque book Allow User to issue demand draft Allow User to create FAST/GIRO payment Allow User to create fund transfer to a UOB account Allow User to create inter bank Giro payment Allow User to create telegraphic transfer Allow User to create a stop cheque request Allow User to create Term Deposit placement Allow User to view bill payment transactions Allow User to view casher s order transactions Allow User to view cheque book request transactions Allow User to access cheque service for check status enquiry Allow User to view demand draft transactions Allow User to view FAST/GIRO payment transactions Allow User to view fund transfer to UOB account transactions Allow User to view inter bank GIRO transactions Allow User to view telegraphic transfer transactions Allow User to view stop cheque request Allow User to view term deposit placement transactions Allow User to delete rejected/unsigned cash transactions Allow User to create bulk FAST/GIRO collection file online Allow User to upload bulk FAST/GIRO collection file Allow User to create bulk IBG collection file online Allow User to upload bulk IBG collection file Allow User to create bulk cheque file online Allow User to upload bulk cheque file Allow User to create bulk cashier order file online Allow User to upload bulk cashier order file Allow User to upload bulk FAST/GIRO file Allow User to create bulk FAST/GIRO file online Allow User to create bulk IBG file online Allow User to upload bulk IBG file Allow User to create bulk telegraphic transfer file online 197 of 203

199 Appendix 3 Summary of User Permissions - applicable to BIB migrated customers only (cont.) Roles 31 Bulk Payment MT103 - Upload 31 Payroll G3 EMPL - Approve 31 Payroll G3 EMPL - Create 31 Payroll G3 EMPL - Upload 31 Payroll G3 EXEC - Approve 31 Payroll G3 EXEC - Create 31 Payroll G3 EXEC - Upload 31 Payroll IBG EMPL - Upload 31 Payroll IBG EMPL - Approve 31 Payroll IBG EMPL - Create 31 Payroll IBG EXEC - Approve 31 Payroll IBG EXEC - Create 31 Payroll IBG EXEC - Upload 32 Bulk Collect G3 - View 32 Bulk Collect IBG - View 32 Bulk Payment Cheque - View 32 Bulk Payment CO - View 32 Bulk Payment G3 - View 32 Bulk Payment IBG - View 32 Bulk Payment MT103 - View 32 Payroll G3 EMPL - View 32 Payroll G3 EXEC - View 32 Payroll IBG EMPL - View 32 Payroll IBG EXEC - View 34 Bulk Txn Maintenance 41 Banker Guarantee - Transact 41 Export Coll - Transact 41 Import Coll - Transact 41 Import LC - Transact 41 Shipping Guarantee - Transact 41 Trade Financing - Transact 42 Banker Guarantee - View 42 Export Coll - View 42 Import Coll - View 42 Import LC - View 42 Shipping Guarantee - View 42 Trade Bill Summary 42 Trade Financing - View 44 Trade Maintenance Roles Description Allow User to upload bulk telegraphic transfer file Allow User to approve bulk FAST/GIRO payroll file for employee Allow User to create bulk FAST/GIRO payroll file for employee online Allow User to upload bulk FAST/GIRO payroll file for employee Allow User to approve bulk FAST/GIRO payroll file for executive Allow User to create bulk FAST/GIRO payroll file for executive online Allow User to upload bulk FAST/GIRO payroll file for executive Allow User to upload bulk IBG payroll file for employee Allow User to approve bulk IBG payroll file for employee Allow User to create bulk IBG payroll file for employee online Allow User to approve bulk IBG payroll file for executive Allow User to create bulk IBG payroll file for executive online Allow User to upload bulk IBG payroll file for executive Allow User to view bulk FAST/GIRO collection transactions Allow User to view bulk IBG collection transactions Allow User to view bulk cheque transactions Allow User to view bulk cashier order transactions Allow User to view bulk FAST/GIRO transactions Allow User to view bulk IBG transactions Allow User to view bulk telegraphic transfer transactions Allow User to approve bulk FAST/GIRO payroll file for employee transactions Allow User to approve bulk FAST/GIRO payroll file for executive transactions Allow User to view bulk IBG payroll file for employee transactions Allow User to approve bulk IBG payroll file for executive transactions Allow User to delete rejected/unsigned bulk transactions Allow User to issue banker s guarantee Allow User to submit export collection applications Allow User to response import collection notice Allow User to issue import letter of credit Allow User to issue shipping guarantee Allow User to request import/export financing Allow User to view banker s guarantee records Allow User to view export collection records Allow User to view import collection records Allow User to view import letter of credit records Allow User to view shipping guarantee records Allow User to view trade bill summary Allow User to view import/export financing records Allow User to delete rejected/unsigned trade transactions 198 of 203

200 Appendix 4 Download Report Types and Sub-types Report Type BCIS BCIS BCIS BCIS BO CPF CPF CPF CVY CVY CVY ENETS EPYM GCR IBG INTSTMT LCKB LCKB MT210 RPT STMT STMT STMT STMT STMT STMT STMT STMT STMT VLF VLR VMR VRF VRR Sub-Type CSF CSR CUF CUR COLL CP1 CP2 CP3 CV1 CV2 CV3 ENETS FPDF GCR SGX INTSTMT CHQ RTC MT210 DDT CMX CN2 CNF DNF MT940 NC1 NCC MT950 MT942 VA3 VA4 VA5 VA1 VA2 Description Bulk Chq CO - Cheque/ Cashier Order Daily Status File Bulk Chq CO - Cheque/ Cashier Order Daily Status Report Bulk Chq CO - Cheque/ Cashier Order Unpresented Items File Bulk Chq CO - Cheque/ Cashier Order Unpresented Items Report Billing Organisation - Collection Report CVY- CPF Account Transaction Report - Daily CVY- CPF Account Transaction Report - Monthly Completed CPF - CVY- CPF Account Transaction Report - Matching CVY Account Transaction Report - Daily CVY Account Transaction Report - Monthly Completed CVY Account Transaction Report - Unmatch Statement - Daily Transaction Report emerchant Advice Cheque Reconciliation Report IBG - SGX Giro Masnet Fate File Interest Statement Report Cheque Deposit - Cheque Deposit Reference File Cheque Deposit - Inward Cheque Return File O/S MT210 Matching Report DDA Termination Report Statement - CARECAMX Statement - CARECON2 Statement - CARECONF Statement - DDRECONF Statement - MT940 Statement - Consolidated Net Cash Contribution Statement - Net Cash Contribution Statement - MT950 Statement - MT942 VAN Listing File VAN Listing Report VAN Daily Maintenance Report VAN Daily Transaction File VAN Daily Transaction Report 199 of 203

201 Appendix 5 Rejection Codes and Descriptions for FAST/GIRO Transactions S/No FAST/GIRO Rejection Code Others Description Invalid Receiving Account Number DDA (Direct Debit Authorisation) has been terminated Invalid Originating Account Number Refer to receiving party Receiving account closed Refer to receiving party Refer to receiving party Refer to receiving party Refer to receiving party Refer to receiving party Amount exceeded limit Refer to receiving party Cancelled by receiving party DDA expired No such DDA Duplicate DDA Refer to receiving party Invalid BIC Refer to receiving party Please contact bank for assistance 200 of 203

202 Appendix 6 Rejection Codes and Descriptions for IBG Transactions IBG Rejection Code Description Invalid receiving a/c no. Error in receiving bank code Error in receiving branch code Amount exceeded Error in amount No DDA (direct debit authorisation) Dda terminated Invalid originating a/c no. Error in originating bank code Non-originating bank code Error in originating branch code Unmatched reference no. Reference no. Missing Refer to paying party Effects not cleared Account closed Account does not exist Error in trans code Error in record length Invalid record type Invalid SACH code Duplicate SACH code Invalid return code Return reason missing Any other reason 201 of 203

203 Appendix 7 BIBPlus SecurePlus Token SIGN 2 button Press to input challenge codes for SIGN 2 Transaction Approvals 1 2 Challenge Code 1 & 2 Indicators 1 - To input SIGN 2 Challenge Code To input SIGN 2 Challenge Code OTP Button Press to generate OTP to approve transactions with no financial risks SIGN 1/OK button Press to input challenge codes for SIGN 1 Transaction Approvals Press OK to confirm input of SIGN 2 Challenge codes LOGIN/Backspace button Press to generate OTP for Login to <UOB BIBPlus> or Press Backspace to amend input error 202 of 203