How to Plan for Communities: Listen to Them
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- Lester Moore
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1 How to Plan for Communities: Listen to Them
2 Alexie Cossette Coordinator, Conference and Events Canadian Institute of Planner
3 Canadian Institute of Planners Established in 1919 Vision Statement The leading and globally respected voice of Canadian professional planning.
4 Morgan Vespa Manager of City of Winnipeg Natalie Geddes Officer City of Winnipeg
5 How to plan for communities: listen to them Morgan Vespa and Natalie Geddes City of Winnipeg June 20, 2018 Canadian Institute of Planners webinar
6 Your experience with engagement Have you participated? If not, why not? 6
7 Barriers to Participation If you answered that you have not participated before, is there a reason? I don t get the answers I am looking for. There hasn t been a topic I am interested in. The locations are inconvenient. I can t find the information ahead of time. It doesn t work with my schedule. I don t feel that what I say makes a difference. Other (please specify) No specific reason. I wasn t informed about the engagement event. 7
8 What is public engagement? Better Decision Making A process, involving communication and interaction between the City of Winnipeg and its residents that serves to inform and involve the public, and uses public input to make better decisions. 8
9 Why do we engage the public? Produces a better outcome 9
10 Why do we engage the public? Produces a better outcome Brings attention to issues 10
11 Why do we engage the public? Produces a better outcome Brings attention to issues Identifies potential areas of conflict before issues arise 11
12 Why do we engage the public? Produces a better outcome Brings attention to issues Identifies potential areas of conflict before issues arise Brings groups together 12
13 Why do we engage the public? Produces a better outcome Brings attention to issues Identifies potential areas of conflict before issues arise Brings groups together Develops alternatives 13
14 Why do we engage the public? Produces a better outcome Brings attention to issues Identifies potential areas of conflict before issues arise Brings groups together Develops alternatives Provides insights on complex issues 14
15 Why do we engage the public? Produces a better outcome Brings attention to issues Identifies potential areas of conflict before issues arise Brings groups together Develops alternatives Provides insights on complex issues Leverages the talent and knowledge that exists in our community 15
16 Why do we engage the public? Produces a better outcome Brings attention to issues Identifies potential areas of conflict before issues arise Brings groups together Develops alternatives Provides insights on complex issues Leverages the talent and knowledge that exists in our community Helps decision makers understand needs 16
17 Why do we engage the public? Produces a better outcome Brings attention to issues Identifies potential areas of conflict before issues arise Brings groups together Develops alternatives Provides insights on complex issues Leverages the talent and knowledge that exists in our community Helps decision makers understand needs Invests in long term vision 17
18 What is not engagement? Manipulation Source: Giphy 18
19 What is not engagement? Manipulation Coercion Source: Giphy 19
20 What is not engagement? Manipulation Coercion Tokenism Source: Giphy 20
21 What is not engagement? Manipulation Coercion Tokenism Misleading Source: Giphy 21
22 What is not engagement? Manipulation Coercion Tokenism Misleading Miscommunication Source: Giphy 22
23 What is not engagement? Manipulation Coercion Tokenism Misleading Miscommunication Selective inclusion Source: Giphy 23
24 What is not engagement? Manipulation Coercion Tokenism Misleading Miscommunication Selective inclusion Polarization Source: Giphy 24
25 What is not engagement? Manipulation Coercion Tokenism Misleading Miscommunication Selective inclusion Polarization Source: Giphy 25
26 Planning for Successful Engagement 1. Scope Define project Determine community impact Determine stakeholders Determine goals of project and engagement 2. Strategize Determine tools and techniques Establish timelines Plan processing and analysis of input 3. Implement Plan 4. Make Recommendations 5. Evaluate the Outcome planninglacity.org 26
27 Planning for Successful Engagement Most importantly Recognize the value of public engagement. 27
28 Osborne to Downtown Walk Bike Bridge and Connections 28
29 Early Involvement & Project Goals Project Goals Functional Design of Cycling Network Preliminary Design of AT bridge Parks Modifications Design Goals Create awareness. Encourage community connections through providing opportunities for dialogue. Gather and incorporate input on bridge, cycling network, and parks. 29
30 Request for Proposals Meetings Graphics Subject matter experts Review materials Consider input Incorporate feedback Report on incorporated feedback boardsavvytransitceo.com 30
31 Tactics Tied to Goals 31
32 Partnering with Others 32
33 Meaningful Engagement 33
34 What we learned 1. Active transportation 2. Parks extension/ neighbourhood extension 3. Landmark and destination/ Riverbank connections/ Budget conscious 4. Great view of the city 34
35 Responses to Phase 1 Engagement Enthusiasm and care. I thought the group activity let people speak and hear feedback in a constructive way. Looking forward to the next stage of engagement! Thank you for the opportunity to voice our opinions! Interactive components. Liked that we had table discussions, were able to use different mediums like drawing maps and criteria selection. Different ideas submitted respectfully. 35
36 Lessons Learned Early involvement Goal making Community partnerships Get creative Be flexible Footwork still required 36
37 Lessons from other projects Use existing resources 37
38 Lessons from other projects Use existing resources Make engagement fun/ interesting 38
39 Lessons from other projects Use existing resources Make engagement fun/ interesting Show how feedback influenced the decision 39
40 Lessons from other projects Use existing resources Make engagement fun/ interesting Show how feedback influenced the decision Go to them 40
41 Lessons from other projects Use existing resources Make engagement fun/ interesting Show how feedback influenced the decision Go to them Dialogue is critical 41
42 Approach to Working Together Clarify timelines early Source: Giphy 42
43 Approach to Working Together Clarify timelines early Explore what is on the table Source: Giphy 43
44 Approach to Working Together Clarify timelines early Explore what is on the table Summarize input Source: Giphy 44
45 Approach to Working Together Clarify timelines early Explore what is on the table Summarize input Discuss input and how it was considered Source: Giphy 45
46 Approach to Working Together Clarify timelines early Explore what is on the table Summarize input Discuss input and how it was considered Communicate throughout Source: Giphy 46
47 Approach to Working Together Clarify timelines early Explore what is on the table Summarize input Discuss input and how it was considered Communicate throughout Be present Source: Giphy 47
48 Approach to Working Together Clarify timelines early Explore what is on the table Summarize input Discuss input and how it was considered Communicate throughout Be present Engagement is part of the project Source: Giphy 48
49 Approach to Working Together Clarify timelines early Explore what is on the table Summarize input Discuss input and how it was considered Communicate throughout Be present Engagement is part of the project Source: Giphy 49
50 Thank you Questions?
51 Join Us Webinar: Indigenous Planning and Consultation Techniques June 27th, 2018 Free Recordings: World Town Planning Day 2017 Webinars CIP Professional Learning HUB: Launching September 2018 National Conference: SOUL 2018 in Winnipeg, Manitoba, July 19th- 22nd
52 CIP/MPPI SOUL 2018 Conference
53 National Indigenous History
54 Thank you!
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