How to Install QwikQuote Update on Windows 7 & Windows Server 2008 R2

Transcription

1 How to Install QwikQuote Update on Windows 7 & Windows Server 2008 R2 To improve security in Windows platform, with the new Windows new releases of Windows Vista, Windows 7 and Windows Server 2008 R2, the isolation of users on the same computer is much higher than before. In some means, it is better to understand this phenomenal as you are dealing with 2 computers linked together with network connection. This will create the issue updating QwikQuote your sales quoting software and invoicing software in use. The key point here is the installation will actually run under the name or privilege of built-in Administrator. This is because when you start to run the setup or update installation executable, the program start as normal user and then it will raise to built-in Administrator rights so that the installation program has enough rights to modify the computer system by making it the right environment the installed quote software and invoice software program can run properly However, QwikQuote network license configuration is done by each workstation user on their computer in the quoting software and invoicing software system. For older Windows computers such as Windows 9x, Windows XP, Windows 2000 computers, this configuration result can be accessed by all users. However, for Windows Vista, Windows 7 and Windows Server 2008, and Windows Server 2008 R2 and similar computers, each configuration can only be seen by the logon user who did the configuration. This is result of higher isolations among user on those computers in your sales quote software system. The result is when you not logon as administrator and do QwikQuote network client workstation configuration by reference to QwikQuote Server location, there will be no QwikQuote Network License information for built-in Administrator. This leads to the following messages and the QwikQuote Update setup will not continue correctly when try to update your QwikQuote sales quoting software and invoicing software tool. The 1 st information you might see that says your license is not valid for the update version such as the following screenshot shows: Then the QwikQuote Update installation of your sales quoting software system does not include the new version and the update installation will stop with the following message: And the QwikQuote Update.exe exits and stops. To further understand this issue, if you try to run QwikQuote Setup Wizard as your normal logon user, you will see your Network License and server location as screenshot below:

2 Where yo can see your proper QwikQuote Networ license and the QwikQuote Server Location correctly. However, if you try to use right-mouse click at the and choose the popup menu command such as screenshot below: QwikQuote Setup Wizard, Run as Administrator You will be ask by Windows USC to confirm to run the program qqlicconfigure.exe such as the screenshot below:

3 and you need to press the Yes button to run the QwikQuote Setup Wizard. This time you will see the different information in QwikQuote Setup Wizard for the program will actually run under the name of the Windows built-in user Administrator and if you did not run in its name to configure to run as QwikQuote networks station. Which has no the network license information as you run in your logon User Name. (Essentially, it shows the first time Administrator to run in free trial Demo Mode.) That is why when you try to install QwikQuote update in your quoting and invoicing software system and get the no proper license information not being to update properly. To resolve this issue, please try the following actions. If you still not able to resolve the issue, please contact QwikQuote tech support for help. We will use GoToMeeting to guide you check and resolve the issue. Please try the following steps to resolve the issue: 1. Check with the actual physical location of your QwikQuote Server Location in your quoting software and invoicing software setup and make sure the built-in Administrator user of the computer you are going to run QwikQuote Update installation will have FULL control rights to access the shared location (folder) of the QwikQuote Server Location in your quoting software and invoicing software setup. In this example, the shared QwikQuote Server Location is located at \\QQSERVER02\QQ6_Server_Old and for simplicity we just set it to be accessible with Full Control rights to Everyone for this demonstration purpose. Such as the screenshot shown below:

4 Note: In the product environment, you need to plan and do this carefully so that you can make the job done and not leave security risk. For example, you can only do this for a short time without internet connection to reduce the risk. And remove it after the your quoting software and invoice software Update Installation process. 2. Un-check the Check for Free Trial demo check box and try to type the char 'N' in the QwikQuote Serial Number input text box such as the screenshot shown below: You can notice that the Cofigure options are all enabled as you start to type in char 'N'. 3. Then you try to choose to Configure 'This Computer to run as Network Client Workstation' and try to use Browser button to find your right QwikQuote Server location in your sales quoting software and invoicing software system. You might notice that as long as the share folder you chose indeed has a valid QwikQuote Network license file therein,

5 then the Configure button will be enabled and then you can press it to do configuration for the built-in Administrator user, such as the screenshot shown below: The actual process is the same as you do configuration with your normal user name to logon and use QwikQuote to make sales quotes in your sales quote software and invoicing software system. 4. After the configuration for the built-in Administrator user, you can check by running QwikQuote Setup Wizard again to make sure you have right license information and QwikQuote Server Location in the Configure tab. Such as the screenshot below: 5. With the built-in Administrator user has the same license rights as your normal logon to run QwikQuote, then you can install the QwikQuote Update to your sales quoting software and invoicing software system properly,

6 such as the screenshot shown below: If you encouter any issue trying to Install QwikQuote Update on Windows 7 & Windows Server 2008 R2 computrers that is not able to be resolved by steps in this document, please contact QwikQuote Tech Support for help and we will use GoToMeeting to resolve the issue by working together with you. Enjoy your QwikQuote the Easiest One to use in Sales Quoting Software and Invoicing Software!