Transcription

1 SIMATIC IPC BIOS update SIMATIC IPC / SIMATIC Field-PG Siemens Industry Online Support

2 Legal information Legal information Use of application examples Application examples illustrate the solution of automation tasks through an interaction of several components in the form of text, graphics and/or software modules. The application examples are a free service by Siemens AG and/or a subsidiary of Siemens AG ( Siemens ). They are nonbinding and make no claim to completeness or functionality regarding configuration and equipment. The application examples merely offer help with typical tasks; they do not constitute customer-specific solutions. You yourself are responsible for the proper and safe operation of the products in accordance with applicable regulations and must also check the function of the respective application example and customize it for your system. Siemens grants you the non-exclusive, non-sublicensable and non-transferable right to have the application examples used by technically trained personnel. Any change to the application examples is your responsibility. Sharing the application examples with third parties or copying the application examples or excerpts thereof is permitted only in combination with your own products. The application examples are not required to undergo the customary tests and quality inspections of a chargeable product; they may have functional and performance defects as well as errors. It is your responsibility to use them in such a manner that any malfunctions that may occur do not result in property damage or injury to persons. Disclaimer of liability Siemens shall not assume any liability, for any legal reason whatsoever, including, without limitation, liability for the usability, availability, completeness and freedom from defects of the application examples as well as for related information, configuration and performance data and any damage caused thereby. This shall not apply in cases of mandatory liability, for example under the German Product Liability Act, or in cases of intent, gross negligence, or culpable loss of life, bodily injury or damage to health, non-compliance with a guarantee, fraudulent non-disclosure of a defect, or culpable breach of material contractual obligations. Claims for damages arising from a breach of material contractual obligations shall however be limited to the foreseeable damage typical of the type of agreement, unless liability arises from intent or gross negligence or is based on loss of life, bodily injury or damage to health. The foregoing provisions do not imply any change in the burden of proof to your detriment. You shall indemnify Siemens against existing or future claims of third parties in this connection except where Siemens is mandatorily liable. By using the application examples you acknowledge that Siemens cannot be held liable for any damage beyond the liability provisions described. Other information Siemens reserves the right to make changes to the application examples at any time without notice. In case of discrepancies between the suggestions in the application examples and other Siemens publications such as catalogs, the content of the other documentation shall have precedence. The Siemens terms of use ( shall also apply. Security information Siemens provides products and solutions with industrial security functions that support the secure operation of plants, systems, machines and networks. In order to protect plants, systems, machines and networks against cyber threats, it is necessary to implement and continuously maintain a holistic, state-of-the-art industrial security concept. Siemens products and solutions constitute one element of such a concept. Customers are responsible for preventing unauthorized access to their plants, systems, machines and networks. Such systems, machines and components should only be connected to an enterprise network or the Internet if and to the extent such a connection is necessary and only when appropriate security measures (e.g. firewalls and/or network segmentation) are in place. For additional information on industrial security measures that may be implemented, please visit Siemens products and solutions undergo continuous development to make them more secure. Siemens strongly recommends that product updates are applied as soon as they are available and that the latest product versions are used. Use of product versions that are no longer supported, and failure to apply the latest updates may increase customer s exposure to cyber threats. To stay informed about product updates, subscribe to the Siemens Industrial Security RSS Feed at: Entry ID: , V1.1, 08/2018 2

3 Table of contents Table of contents Legal information Introduction Summary Motivation BIOS tasks Components used What you should know before a BIOS update Flowchart for updating the BIOS Determining the existing BIOS version and the IPC type Determining the existing BIOS version using Windows system information (msinfo32.exe) Transferring the BIOS data to a USB stick Preparing the update process for IPC 3x7E Creating a bootable USB stick Copying the downloaded files to the bootable USB stick Setting the correct boot mode for the operating system Preparing the update process for IPC 547G Bios update using a bootable USB DOS stick Preparing the update process for IPC types (IPC2x7D, IPC4x7C, IPC6x7C, IPC8x7C or older) Creating a bootable USB stick Transferring the BIOS data to a USB stick Starting the BIOS update process Starting the update process via the BIOS selection menu Replacing the old BIOS version Starting the update process using a bootable USB stick Update Process for IPC 3x7E Starting the update process Update process for IPC 547G Bios update using a bootable USB DOS stick Appendix List of abbreviations Service and Support Links and Literature Change documentation Entry ID: , V1.1, 08/2018 3

4 1 Introduction 1 Introduction 1.1 Summary The BIOS is the firmware of a computer. Regular BIOS updates help improve the security and stability of the computer system. To find out what you should know before and during a BIOS update, see section 1.5. Preliminary steps for a BIOS update are documented in section 2. Various ways to start the BIOS update process and update the BIOS are described in section Motivation Software updates and the associated updates of application programs and the operating system bring about improvements and bug fixes. To keep a computer system up-to-date, you should therefore install updates regularly. In addition to the operating system and the application programs, a computer also includes software that tests the existing hardware components at system startup. It loads and runs the operating system. This particular software is the Basic Input Output System (BIOS), or on more recent computers the Unified Extensible Firmware Interface (UEFI). It is located in a memory chip that is part of the motherboard of a computer. Like any other software, the BIOS or the UEFI (hereafter referred to simply as the BIOS) is subject to a constant improvement process. A new BIOS version can improve system stability and reliability, or enable the use of new hardware components. The improvements and enhancements of a new BIOS version will be available after updating the BIOS on each IPC. This document describes how to update the BIOS of the IPC. The possibilities presented can also be applied to other SIMATIC IPC types and SIMATIC Field PGs. 1.3 BIOS tasks The task of the BIOS is to initialize the components of a computer at system startup. These include the CPU, memory and input and output devices. Depending on its characteristics, a BIOS can contain additional functions, e.g. for secure data processing with the aid of a TPM chip. Some Intel processors also provide comprehensive remote access to the computer using Intel Active Management Technology (iamt). The prerequisite for this function is a connection to the Internet and the connection to a supply voltage. From the point of view of the BIOS, this function is anchored in the Management Engine (ME). The Intel Management Engine is usually updated along with the BIOS. 1.4 Components used This application example was created with these hardware and software components: Entry ID: , V1.1, 08/2018 4

5 1 Introduction Table 1-1: Hardware and software components Components Number Article number Note SIMATIC IPC427D 1 6AG4140-6BM06-4PA0 Device whose BIOS is to be updated SIMATIC IPC377E 1 6AV Device whose BIOS is to be updated USB stick 1 - At least 64 MB SIMATIC IPC DiagBase [optional] SIMATIC IPC DiagMonitor [optional] 1 - V , download see Link 1 6ES7648-6CA05-0YX0 V What you should know before a BIOS update Before you perform a BIOS update, note the following information about situations that may occur before, during or after a BIOS update. Create a hard drive backup Carry out a backup according to the application example "Simple backup and restore of SIMATIC IPCs". Note or save the BIOS settings before updating the BIOS After completing a BIOS update, it is recommended to set the BIOS settings to their default values. Simply open BIOS setup for the corresponding function. Figure Entry ID: , V1.1, 08/2018 5

6 1 Introduction Then adapt syour individual BIOS settings to your individual requirements so that the system functions as usual after the BIOS update. Refer to application and system program notes for BIOS updates Note Please note the information on the BIOS update, which is contained as a text file (*.txt) in the respective ZIP archive. In addition, it may be necessary to disable certain application programs for the duration of the update process. If you are using one or more of the following programs, follow the instructions provided. Table 1-2: Notes on individual application and system programs Program Bitlocker CPU 1507S Note If you are using Bitlocker, make sure that before updating the BIOS data Bitlocker is disabled. Alternatively, back up the recovery keys of the drives with Bitlocker enabled on an external drive. Validity: SIMATIC Software Controller CPU 1507S SIMATIC Failsafe SW Ctrl CPU 1507S F If you have installed the software controller CPU 1507S on your IPC, restarting the IPC does not update the BIOS. In this case, start the IPC without the software controller or follow the update process in section 3.1 or in section 3.3. Further information on updating the BIOS when using a software CPU can be found in the manual "SIMATIC Industrial PC BIOS Description", see link collection in section 4.3, link \3\. Do not interrupt the update process CAUTION An incomplete update process can render the system unable to boot. Therefore, do not interrupt the update process. If, despite all precautionary measures, the update process has been interrupted and the IPC does not start, contact a Siemens repair center in your area. Note Siemens offers support for SIMATIC IPCs worldwide. You will find the contact details of repair centers in your area in the contact database, see link collection in section 4.3, link \4\. Do not interrupt the update process even if there there seems to be a standstill. Some BIOS updates take longer than usual because, for example, in addition to the normal BIOS update, the software of the Intel Management Engine is also being updated. It may happen at approximately 50% progress that the BIOS update seems to stop for several minutes. If this situation occurs, then be sure not to interrupt the update process. Do not under any circumstances interrupt the power supply. Do not try to restart the computer. After a few minutes, the update process is finished and a corresponding message is displayed. Entry ID: , V1.1, 08/2018 6

7 1 Introduction Stabilize mains voltage with a UPS If large voltage fluctuations or short-term failures can occur in the power supply network of the SIMATIC IPC, use an upstream uninterruptible power supply (UPS). This allows you to bridge power failures that would cause the BIOS update to abort. Running BIOS updates twice If a BIOS update additionally contains an update of the Intel Management Engine, but does not update it automatically, then the update must be done twice manually. During the first run, the BIOS is updated as usual and the computer is restarted. At this point, however, still lacks the update of the Intel Management Engine and the following note appears while booting: "Error Intel Management Engine Version not up-to-date, please run BIOS update. Press ESC/F2/F12 to continue". Restart the BIOS update process in this situation. The second run updates the Intel Management Engine and the computer restarts normally. Do not downgrade the BIOS Downgrading the BIOS to an earlier version is not recommended as it can negatively impact stability and system security. Should it nevertheless be necessary to operate the SIMATIC IPC with an earlier BIOS version, further intermediate steps and updates may be necessary. Details can be found in the documents of the respective BIOS version and in the notes of the previous BIOS updates. Entry ID: , V1.1, 08/2018 7

8 This graphic should help with orientation and finding your way quickly in this document. Figure 2-1 Determining the IPC type IPC2x7E,IPC4x7D, IPC4x7E,IPC6x7D, IPC8x7D,FPG M4, FPG M5, ITP1000 and newer IPC 3x7E IPC 547G IPC2x7D, IPC4x7C, IPC6x7C, IPC8x7C or older Determining the existing BIOS version (Section 2.2) Determining the existing BIOS version (Section 2.2) Determining the existing BIOS version (Section 2.2) Determining the existing BIOS version (Section 2.2) Transferring the BIOS data to a USB stick (Section 2.3) Preparing the update process for IPC 3x7E (Section 2.4) Preparing the update process for IPC 547G (Section 2.5) Preparing the update process (Section 2.6) Starting the update process via the BIOS menu (Section 3.1) Starting the update process (Section 3.4) Starting the update process (Section 3.5) Starting the update process (Section 3.3) Replacing the old BIOS version (Section 3.2) Entry ID: , V1.1, 08/2018 8

9 2.1 Flowchart for updating the BIOS Figure 2-2 Determining the existing BIOS version Comparison of the BIOS versions Version is not up-to-date Loading the current BIOS version A bootable USB stick is required yes Version is up-to-date no Creating a bootable USB stick Transferring the BIOS data to a USB stick Preparing the BIOS update BIOS menu Booting from USB stick Replacing the old BIOS version Entry ID: , V1.1, 08/2018 9

10 2.2 Determining the existing BIOS version and the IPC type To determine if a BIOS update is necessary, the currently used BIOS version must be determined. This section describes several ways in which you can determine the currently used BIOS version of your SIMATIC IPC. If you already know the existing BIOS version of your SIMATIC IPC, you can skip this section. Determining the existing BIOS version using Windows system information (msinfo32.exe). If neither DiagBase nor DiagMonitor is installed on your SIMATIC IPC, then determine the BIOS version using the Windows system information: 1. Open the Windows system information. Run the program "msinfo32.exe". 2. Determine the BIOS version of your IPC in the "System Overview" node by the value of the "BIOS Version/Date". Figure This example is a SIMATIC IPC427D with BIOS version V Entry ID: , V1.1, 08/

11 Determining the existing BIOS version without operating system If access to an operating system is not possible on the SIMATIC IPC, then determine the BIOS version via the BIOS setup of the IPC: 1. Connect a keyboard to the SIMATIC IPC. Switch on the SIMATIC IPC. The SIMATIC IPC initializes the integrated and externally connected components. A message appears for a few seconds to display the boot options. 2. When the message appears, press the button to display "boot options". This is usually one of the following keys: "F2", "Esc" or "Del". Figure 2-4 Note If this text note does not appear, then the time may be too short for the screen to display it. In this case, watch the NUM-Lock LED on your keyboard when switching on. As soon as it lights up briefly, press the Esc, F2 or Del key. Then the BIOS selection menu appears. 3. In the BIOS selection menu, use the arrow keys on your keyboard to navigate to the "SCU" selection. This will take you to the BIOS setup menu. Entry ID: , V1.1, 08/

12 Figure In the BIOS setup menu you will find the version name of the used BIOS version under the menu item "Main". Figure 2-6 Determining the existing BIOS version with SIMATIC IPC DiagBase or DiagMonitor If you use a SIMATIC IPC with the preinstalled SIMATIC IPC DiagBase program package, then determine the installed BIOS version by following the steps below. Note The SIMATIC IPC DiagBase software can be downloaded from the following Link. Entry ID: , V1.1, 08/

13 1. Open the DiagBase application window by double-clicking on the AlarmManager icon ( ) in the info area of the Windows desktop of the IPC. 2. In the opened application window of SIMATIC IPC DiagBase, click under "BIOS" on "SMBios". This displays the entry "BIOS Information" in the righthand area. Figure Open the dialog window "BIOS Information..." by double-clicking on the entry "BIOS Information". Figure In the "BIOS Information..." dialog, change to "BIOS Version". There you will find the currently installed BIOS version of your IPC. Entry ID: , V1.1, 08/

14 Figure 2-9 Entry ID: , V1.1, 08/

15 2.3 Transferring the BIOS data to a USB stick To prepare for the subsequent update process, the BIOS data to be updated must be transferred to a USB stick. Note This is necessary with all the following current devices: IPC2x7E IPC4x7D IPC4x7E IPC6x7D IPC8x7D FPG M4 FPG M5 ITP1000. The USB stick requires the following properties for the BIOS update process. The USB stick is formatted in the FAT or FAT32 file system. The BIOS data is located in the "BIOS" directory. Checking the file system If you already have a bootable USB stick from section then this is already formatted in the correct file system. Steps to review and customize the file system 1. Connect the USB stick to your computer. Make sure the USB flash drive is formatted in the FAT or FAT32 file system. 2. Start Windows Explorer. Right-click to open the shortcut menu of the drive that represents the USB stick. 3. Select the menu item "Properties..." with the left mouse button. The properties of the drive are displayed. Entry ID: , V1.1, 08/

16 Figure If the USB stick does not use the FAT or FAT32 file system, reformat the USB stick. To do this, close the properties window. Figure Open the context menu of the drive again. Select the menu item "Format..." with the left mouse button. Entry ID: , V1.1, 08/

17 Figure Select FAT or FAT32 as the file system and press the "Start" button to format the USB stick. Figure Confirm the operating system warning message with the "OK" button. The USB stick is being formatted. 8. Close the Format dialog box after completing the format process. Entry ID: , V1.1, 08/

18 Transferring the BIOS data to the USB stick The prerequisite for this is that the appropriate BIOS update has been downloaded. The ZIP archive of the BIOS update contains the program "BIOS2USB.exe". The program creates the required "BIOS" directory on the USB stick and copies the BIOS data required during the update process to this directory. 1. Copy the downloaded ZIP archive to your USB stick. 2. Unzip downloaded ZIP archive to your USB stick. 3. Start the BIOS2USB.exe. program. Figure Click on "Next". Figure Press "OK" to confirm the message. Entry ID: , V1.1, 08/

19 Figure Select the preparatory USB stick and confirm with "Select". Figure Now confirm your settings with "OK". Entry ID: , V1.1, 08/

20 Figure Click "OK" to confirm the following warning display. Figure Now wait until the following message appears, confirming that the transfer to the USB stick has been completed. Confirm this by clicking on "OK" Figure The data for the BIOS update are now in the "BIOS" folder on your USB stick. Entry ID: , V1.1, 08/

21 Figure 2-21 Section 3.1 describes how to proceed. Entry ID: , V1.1, 08/

22 2.4 Preparing the update process for IPC 3x7E Carry out a backup according to the application example "Simple backup and restore of SIMATIC IPCs". Download a ZIP archive with the data of the current BIOS version for your SIMATIC IPC to your computer. Note Current BIOS updates for SIMATIC IPCs can be found in the Siemens Industry Online Support, see the link collection in section 4.3, link \5\. Unzip the ZIP archive containing the BIOS data on your computer into a directory of your choice Creating a bootable USB stick 1. Download the file "Create_bootFAT32_FreeDos.zip" at the following Link: 2. Unzip the file "Create_bootFAT32_FreeDos.zip". Insert the USB stick into a free USB port. (Note: The USB stick should have a capacity of at least 64 megabytes.) 3. Run "Create_boostFAT32_FreeDOS.exe". 4. Click on "OK" to confirm that you have connected a USB stick. Figure Click on "OK" to confirm which drive the USB stick is in. (Note: All data on the USB stick will be lost). Entry ID: , V1.1, 08/

23 Figure The bootable stick is created. Figure Copying the downloaded files to the bootable USB stick 1. Unzip the downloaded file of the BIOS update. Entry ID: , V1.1, 08/

24 Figure Copy all unzipped files to the root directory on your bootable USB stick. Figure 2-26 Entry ID: , V1.1, 08/

25 2.4.3 Setting the correct boot mode for the operating system If you use Windows7 you can skip this step. Proceed as follows for Windows10: 1. Restart the IPC and press the ESC key to enter the BIOS Setup 2. Navigate to the boot tab in the BIOS setup and set the "Boot mode" and "video mode" to "legacy". Press F4 to save these settings and exit the BIOS Setup. Figure 2-27 Section 3.4 describes how to proceed further. Entry ID: , V1.1, 08/

26 2.5 Preparing the update process for IPC 547G Carry out a backup according to the application example "Simple backup and restore of SIMATIC IPCs". Download a ZIP archive with the data of the current BIOS version for your SIMATIC IPC to your computer. Note Current BIOS updates for SIMATIC IPCs can be found in the Siemens Industry Online Support, see the link collection in section 4.3, link \5\. Unzip the ZIP archive containing the BIOS data on your computer into a directory of your choice; by right clicking on the downloaded BIOS update and extract all files. Figure 2-28 At this stage there are two different update variants. Bios update using a bootable USB DOS stick: There is no need to access the operating system and the risk of data loss is very low as the operating system is not running. Bios update via the DiagBase management explorer: This is the comfortable way, since no bootable USB stick is needed and the BIOS update is started in the Windows interface. Note Only the first way is described in this document. Entry ID: , V1.1, 08/

27 2.5.1 Bios update using a bootable USB DOS stick Creating a bootable USB stick 1. Download the file "Create_bootFAT32_FreeDos.zip" at the following Link: 2. Unzip the file "Create_bootFAT32_FreeDos.zip". Insert the USB stick into a free USB port. (Note: The USB stick should have a capacity of at least 64 megabytes.) 3. Run "Create_boostFAT32_FreeDOS.exe". 4. Click on "OK" to confirm that you have connected a USB stick. Figure Click on "OK" to confirm which drive the USB stick is in. (Note: All data on the USB stick will be lost). Figure The bootable stick is created. Entry ID: , V1.1, 08/

28 Figure 2-31 Copying the BIOS files to the bootable USB DOS stick Open the DOS folder of the extracted BIOS update folder and copy it to the bootable USB stick. Figure 2-32 Setting BIOS settings 1. Restart the IPC 547G 2. Press F12 to enter the BIOS menu 3. Change the boot order so that the DOS stick boot option is number one and save it with F4. Entry ID: , V1.1, 08/

29 Figure 2-33 Section describes how to proceed further. Entry ID: , V1.1, 08/

30 2.6 Preparing the update process for IPC types (IPC2x7D, IPC4x7C, IPC6x7C, IPC8x7C or older) Carry out a backup according to the application example "Simple backup and restore of SIMATIC IPCs". Download a ZIP archive with the data of the current BIOS version for your SIMATIC IPC to your computer. Note Current BIOS updates for SIMATIC IPCs can be found in the Siemens Industry Online Support, see the link collection in section 4.3, link \5\ Creating a bootable USB stick 1. Download the file "Create_bootFAT32_FreeDos.zip" at the following Link: 2. Unzip the file "Create_bootFAT32_FreeDos.zip". Insert the USB stick into a free USB port. (Note: The USB stick should have a capacity of at least 64 megabytes.) 3. Run "Create_boostFAT32_FreeDOS.exe". 4. Click on "OK" to confirm that you have connected a USB stick. Figure Click on "OK" to confirm which drive the USB stick is in. (Note: All data on the USB stick will be lost). Entry ID: , V1.1, 08/

31 Figure The bootable stick is created. Figure Transferring the BIOS data to a USB stick To prepare for the subsequent update process, the BIOS data to be updated must be transferred to a USB stick. The USB stick requires the following properties for the BIOS update process. The USB stick is formatted in the FAT or FAT32 file system. This is ensured if you note section The BIOS data is located in the "BIOS" directory. The prerequisite for this is that the appropriate BIOS update has been downloaded. The ZIP archive of the BIOS update usually contains the program "MakeUSB.exe". Entry ID: , V1.1, 08/

32 The program creates the required "BIOS" directory on the USB stick and copies the BIOS data required during the update process to this directory: 1. Copy the downloaded ZIP archive to your USB stick. 2. Unzip downloaded ZIP archive to your USB stick. 3. Start the MakeUSB.exe program. Figure Click on "OK". Figure Press "OK" to confirm the message. Figure 2-39 Entry ID: , V1.1, 08/

33 6. You will see the current progress Figure Press "OK" to confirm the message that you are removing the USB stick safely. Figure The data for the BIOS update are now in the "BIOS" folder on your bootable USB stick. Entry ID: , V1.1, 08/

34 Figure 2-42 Section 3.3 describes how to proceed further. Entry ID: , V1.1, 08/

35 3 Starting the BIOS update process 3 Starting the BIOS update process This section describes different ways to start the BIOS update process of a SIMATIC IPC. Before starting the update, read the version history and note the prerequisites for the BIOS update. 3.1 Starting the update process via the BIOS selection menu Some SIMATIC IPCs contain a function for updating the BIOS in the BIOS Setup menu. You can find out if your SIMATIC IPC supports this in the manual of your device type. Note This is the preferred BIOS update option for all current devices: IPC2x7E IPC4x7D IPC4x7E IPC6x7D IPC8x7D FPG M4 FPG M5 ITP1000 The prerequisite for the steps in this chapter is that you have a USB stick prepared with the new BIOS data as described in section 2.3. In addition, it is strongly advised to carry out a backup according to the application example "Simple backup and restore of SIMATIC IPCs". Proceed as follows: 1. Connect a keyboard and the prepared USB stick to the SIMATIC IPC. Switch it on. The IPC initializes the keyboard and the USB stick. A message appears for a few seconds to display the boot options. When this message appears, press the button to display the boot options. This is usually one of the following keys: "F2", "Esc" or "Del". Figure 3-1 Entry ID: , V1.1, 08/

36 3 Starting the BIOS update process Note If this text note does not appear, then the time may be too short for the screen to display it. In this case, watch the NUM-Lock LED on your keyboard when switching on. As soon as it lights up briefly, press the Esc, F2 or Del key. Then the BIOS selection menu appears. 2. In the BIOS selection menu, use the arrow keys on your keyboard to navigate to the "BIOS Update" selection and start the update process with the Enter key. Figure The IPC starts the BIOS update process. 4. From here follow the steps in section 3.2. Entry ID: , V1.1, 08/

37 3 Starting the BIOS update process 3.2 Replacing the old BIOS version During the BIOS update process, the BIOS data of the IPC is replaced by newer BIOS data. CAUTION Danger due to incomplete update process If the BIOS update process has started, aborting the process may result in incomplete transfer of the new BIOS data. As a result, the IPC cannot be restarted, and the memory chip of the BIOS or the mainboard of the IPC must be replaced in a repair center. Do not interrupt the update process and wait for the update to finish. Make sure that no sudden power failures have any influence on the operating status of the IPC, e.g. by using a UPS. Proceed as follows to replace the BIOS version: 1. The BIOS update process starts with the message "Firmware Update: [...]" and a countdown. Figure While the countdown is running, press on the Y button 1 on the keyboard connected to the IPC, or wait until the countdown has completed. 3. A note about the use of Bitlocker and the question about whether you want to start the update now appear. Confirm the query with the Y key. Figure An additional text with license conditions appears. Read the license conditions and confirm them with the Y key. 1 Note that the default keyboard layout is active at system startup. The keys for Y and Z are swapped in comparison to the German keyboard layout. If you are using a keyboard with a German keyboard layout, press the Z key instead. Entry ID: , V1.1, 08/

38 3 Starting the BIOS update process 5. After confirming the license terms, the update process begins. Do not interrupt the update process and wait until the progress bar reaches 100%. Figure After the BIOS has been successfully updated, the message "Program finished" will appear. Figure Press any key to restart the system. The BIOS update is complete. Entry ID: , V1.1, 08/

39 3 Starting the BIOS update process 3.3 Starting the update process using a bootable USB stick If on your SIMATIC IPC no SIMATIC IPC DiagBase can be used no SIMATIC IPC DiagMonitor can be used or the boot menu of your SIMATIC IPC does not contain the "BIOS Update" function, Then start the update process with the help of a bootable USB stick. Note This is the preferred way for the following devices: IPC2x7D IPC4x7C IPC6x7C IPC8x7C or older. The IPC first starts the operating system FreeDOS from the USB stick. Subsequently, the BIOS version is updated. The prerequisite for this is that you have a USB stick prepared with the BIOS data to be updated. Note If, when trying to start the IPC from the USB stick, no USB stick is detected, or the IPC only starts from the built-in data medium, then this may be due to the fact that in the settings of the BIOS setup the option to start a USB device is not active, or the IPC may not be started in legacy mode and only in UEFI mode. In this case, change the corresponding settings in the BIOS setup of your IPC for the duration of the BIOS update. The specific menu items can be found in the respective manual of your IPC model. A general description of the BIOS setup can be found in section 3 of the "SIMATIC Industrial PC BIOS Description" operating manual, see the links in section 4.3, link \9\. On some IPC models, you can access the Boot Manager menu to select the possible boot options by pressing the F12 key during startup. For the newer SIMATIC IPCs, open the Boot Manager menu from the BIOS selection menu. The following table describes the necessary steps as an example on a SIMATIC IPC427D. 1. Connect a keyboard and the prepared USB stick to the SIMATIC IPC and switch it on. The IPC initializes the keyboard and the USB stick. A message appears for a few seconds to display the boot options. Entry ID: , V1.1, 08/

40 3 Starting the BIOS update process Figure 3-7 Note 2. When the message appears, press the button to display the boot options. This is usually one of the following keys: "F2", "Esc" or "Del". If this text note does not appear, then the time may be too short for the screen to display it. In this case, watch the NUM-Lock LED on your keyboard when switching on. As soon as it lights up briefly, press the Esc, F2 or Del key! Then the BIOS selection menu appears. 3. In the BIOS selection menu, use the arrow keys on your keyboard to navigate to the "Boot Manager" selection and confirm your selection with the Enter key. Figure The Boot Manager menu displays the available drives of the IPC. Entry ID: , V1.1, 08/

41 3 Starting the BIOS update process Figure The bootable USB stick has the name "FK M Mobile Disk" in this example. Use the arrow keys to navigate to the entry of your USB stick and confirm your selection with the Enter key. The IPC then boots from the USB drive. 6. As soon as the boot process is connected, the command prompt of the operating system of the USB stick appears. Figure Change to the "BIOS" directory and start the BIOS update process by opening the "Update.bat" file. 8. The IPC starts the BIOS update process. 9. From here follow the steps in section 3.2 in case the BIOS update process was not carried out automatically. Note The BIOS update process is completed when the command line appears again. Entry ID: , V1.1, 08/

42 3 Starting the BIOS update process 3.4 Update Process for IPC 3x7E The requirement is that the preparations from section 2.4 are completed Starting the update process 1. Start the IPC from the bootable stick. This will get you into the DOS system. 2. Enter the command "dir" and confirm with the enter key. Thus, you can check if all necessary files are on the stick. Figure 3-11 If all necessary files are on the stick or are listed, then you can start the BIOS update process: 3. Type in "go" and confirm with the Enter key. BIOS will now start the auto refresh. Figure 3-12 If the BIOS update is successful, the IPC restarts automatically after the BIOS Auto Refresh is completed. Note Do not interrupt the power supply during the BIOS update. Otherwise, the BIOS update may fail. At the end of the update process it makes sense to set the "boot mode" and "video mode" according to the operating system as follows: Windows 7: Set "boot mode" and "video mode" to "legacy" in the "boot" tab in the BIOS setup menu. Windows 10: Set "boot mode" and "video mode" to "UEFI" in the "boot" tab in the BIOS setup menu. Entry ID: , V1.1, 08/

43 3 Starting the BIOS update process 3.5 Update process for IPC 547G Bios update using a bootable USB DOS stick 1. Restart the IPC so that the IPC boots from the bootable USB DOS stick. 2. Type the "DOSFLASH.BAT" command to start the automatic BIOS update process. Figure Confirm that you want to update the BIOS with "y". Figure 3-14 Note Do not forget to change the boot order back to its default settings at the end of the BIOS update. Entry ID: , V1.1, 08/

44 4 Appendix 4 Appendix 4.1 List of abbreviations BIOS CPU iamt IPC ME TPM UEFI e.g. Basic Input Output System Central Processing Unit Intel Active Management Technology Industry PC Management Engine Trusted Platform Module Unified Extensible Firmware Interface for example 4.2 Service and Support Industry Online Support Do you have any questions or need assistance? Siemens Industry Online Support offers round the clock access to our entire service and support know-how and portfolio. The Industry Online Support is the central address for information about our products, solutions and services. Product information, manuals, downloads, FAQs, application examples and videos all information is accessible with just a few mouse clicks: Technical Support The Technical Support of Siemens Industry provides you fast and competent support regarding all technical queries with numerous tailor-made offers ranging from basic support to individual support contracts. Please send queries to Technical Support via Web form: SITRAIN Training for Industry We support you with our globally available training courses for industry with practical experience, innovative learning methods and a concept that s tailored to the customer s specific needs. For more information on our offered trainings and courses, as well as their locations and dates, refer to our web page: Service offer Our range of services includes the following: Plant data services Spare parts services Repair services Entry ID: , V1.1, 08/

45 4 Appendix On-site and maintenance services Retrofitting and modernization services Service programs and contracts You can find detailed information on our range of services in the service catalog web page: Industry Online Support app You will receive optimum support wherever you are with the "Siemens Industry Online Support" app. The app is available for Apple ios, Android and Windows Phone: Links and Literature Table 4-1: Links and further references No. \1\ Siemens Industry Online Support Topic \2\ Link to the article page of the application example \3\ Manual SIMATIC Industrial PC BIOS description \4\ Contacts for spare parts/repairs for SIMATIC IPCs \5\ Siemens Industry Online Support, BIOS updates for SIMATIC IPCs \6\ FreeDOS \7\ Rufus \8\ SIMATIC IPC DiagBase download \9\ Manual SIMATIC Industrial PC BIOS description Change documentation Table 4-2: Change history Version Date Change V1.0 04/2018 First version V1.1 08/2018 IPC3xx, IPC 5xx added Entry ID: , V1.1, 08/