TIKOS. Workwear - Working Process BUSINESS SOLUTIONS. Copyright SoCom Informationssysteme GmbH 2017, All rights reserved

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1 TIKOS BUSINESS SOLUTIONS Workwear - Working Process support@socom.de

2 Contents 1. General information Description of function keys in the booking programs Storage info History Article information Reservation & increase Reservation in the wearer master Reservation in the booking program Increase in the wearer master Increase in the booking program Ordering system Tracking item assignment (new outfitting) Scanning items at goods-out Reduction Return Replacement Swap Size swap of wearer items without the module 'storage orders' Swap wearer items with the module "storage orders" Items without billing Discontinuation Discontinue a wearer in the wearer master Discontinue a wearer article in the wearer master Discontinue a wearer article in the booking program Rebooking Reduction Use of control stations Entering control stations Signal management Control Identification support@socom.de socom.de Page 2 of 49

3 17. Edit eliminations Scan residual values Back to storage Alternative ID number Search for wearer Delete wearer data Goods-out: cancel item Eliminate pool items in storage Collective outfitting for wearers socom.de Page 3 of 49

4 1. General information TIKOS is divided up into various program modules. Largely these can be derived from the respective service type. Every module is functional on its own or in combination with other modules. Which modules can be deployed in your company depends on which modules you have purchased. This manual contains documentation relating to the new outfitting of a wearer, storage bookings and the return, replacement and exchange (e.g. size swap) of items. For information on the basic settings in the Workwear module, please refer to the Manual for Workwear Main Settings. For information on scanning tracking items in workwear, please refer to the Manual for Scanning Workwear. 2. Description of function keys in the booking programs The following function keys are available to you in the various workwear dialogs: Field / Button F2 Storage Info F3 History F4 Info F5 Selection F6 Wearer Info F7 Article Info F7 Info Text F10 Signal F10 Automatic Explanation Pressing the F2 key gives you storage information about the scanned tracking item. For example, this dialog provides information about how many items of the selected article are still available in storage. Pressing the F3 key gives you a booking history on the selected wearer article. Pressing the F4 key gives you an information text which has been assigned to this customer (see Master Data > Customer Options > Contracts > Workwear > Info Texts). Pressing the F5 key allows you to open a customer selection (if, for example, you do not have the customer number to hand). Pressing the F6 key gives you an information text which has been assigned to this wearer (see Master Data > Customer Options > Wearer > Detail > Info). Pressing the F7 key gives you the relevant details on your scanned article. This article information is purely for information purposes and for this reason cannot be changed. Pressing the F7 function key or the button F7 Info Text allows you to leave an appropriate info text. Existing info texts are indicated by a green checkmark on the button. This info text appears later on the storage order and reservation list. Pressing this function key allows you to set or delete a signal. For further information on this, please refer to the manual on Signal Management. Pressing the F10 key causes the system to automatically generate ID numbers and the corresponding patch labels are generated. support@socom.de socom.de Page 4 of 49

5 2.1. Storage info Pressing the F2 function key or the corresponding button F2 Storage Info gives you storage information about the scanned or selected article: To display the circulation quantity, click the plus sign icon. For non-tracking items, the circulation quantity corresponds to the total allocation, for tracking items it corresponds to the number of items deployed. The lower part of the screen "Tracking Items" shows, among other things, how many items of the selected article are still available in which storage, the wash counter, the number of repairs executed, when the last storage entry took place and how long the item has already been in stock. Information regarding from which supplier the item was bought and the date of the purchase is also displayed. socom.de Page 5 of 49

6 2.2. History Pressing the F3 function key or the corresponding button F3 History gives you a booking history of the wearer: In the lower part of the screen "Booking History", you will find the booking date, the type of booking and the number of reductions and increases. The allocation and weekly exchange quantity is also displayed. support@socom.de socom.de Page 6 of 49

7 2.3. Article information Pressing the F7 function key or the corresponding button F7 Article Info gives you article information about the scanned or selected article of the wearer: Clicking the icon displays label info on the selected label. This dialog displays the label placement (e.g. left-hand side of chest) among other things. 3. Reservation & increase There are several options for executing a new outfitting of a wearer: via the reservation in the Wearer Master via the reservation in the Booking Program via the increase in the Wearer Master via the increase in the Booking Program SoCom Informationssysteme GmbH recommends the reservation method. The direct increase procedure is not recommended as during the reservation process the items are not billed until they are actually delivered. support@socom.de socom.de Page 7 of 49

8 3.1. Reservation in the wearer master If you increase items by making a reservation with the wearer, these are not billed until they are first used. To do this, open the wearer master by choosing Master Data Customer Options Wearer Allocation. Note: A wearer can only be assigned articles which are also available in the customer's assortment (see Master Data > Customer Options > Assortment). The entire reservation quantity is displayed in the "Reservation Quantity" field. This field cannot be overwritten. Following the appropriate confirmation prompt, all the reservations for this wearer article can be deleted by pressing the Delete key in this field. To enter or change a reservation for a specific date, double-click this field or open the reservation dialog by pressing the space bar: support@socom.de socom.de Page 8 of 49

9 In the "Article Detail" area of the screen, you will find the relevant details about your selected article. This article information is purely for information purposes and for this reason cannot be changed. Firstly, enter the required booking date for the reservation in the appropriate field. Pressing the TAB key applies the entered date and you are automatically taken to the "Quantity" field enter the required reservation quantity here. In the next selection field, you can select a "booking text" which is then automatically suggested in the event of bookings. All entered booking texts with an activated Rental Workwear checkbox (see Master Data > Parameter > Miscellaneous > Booking Texts) are available for selection. If, for example, the reserved quantity is not available in storage, the articles it contains can be copied directly to the ordering system if the Order option is activated. If a supplier order which has not been printed is already available, the quantity is booked to this order. The created orders can then be printed out or sent by by choosing Programs > Storage Administration > Print Orders or sent by . If the "Order" option has been activated, a suitable name label can be ordered straight away at the same time. To do this, activate the option "Order name label". If you don't need to order the workwear article but only the name label, because for example items are still on stock, then you should uncheck the 'Order' option. Prerequisite: A name label must be set up under Wearer > Article Detail > Name Label. If a corresponding info text has been entered by pressing the "Info Text" button, activate the option "Print info text on delivery note" if this text is to be printed on the delivery note. Pressing the button "Commission" opens a dialog in which you can enter information about your reservation: support@socom.de socom.de Page 9 of 49

10 You can enter information and the "Planned Delivery" in the fields. This is sensible if orders are commissioned in accordance with this info text or the planned delivery. Please note: The defined commission in the reservation can be added to the supplier's order. Activate the new work station setting "Add commission to order" under Parameters General Work Stations Storage Management. By default, you can also adopt the commission of a customer or department (i.e. without having to press the "Commission" button). Therefore, please contact our SoCom Informationssysteme GmbH user helpdesk. If, for instance, you would like to order additional articles for storage, you can define this by clicking the Additional Quantity button. To do this, enter the required additional quantity in the appropriate field: In the "Storage Booking" area of the screen, you can also order the selected article directly from the desired supplier. From which supplier you would like to order the reserved articles is defined in the Supplier selection list. Here all suppliers which are deposited for this article are displayed (see Master Data > Article Master Data > Suppliers). However the first supplier to be displayed here as standard is the preferred supplier deposited in the customer assortment under Miscellaneous. The "supplier" is highlighted in red if, in the case of the selected supplier, an article with the colour and size combination is no longer allowed to be ordered, i.e. if the option "No longer order" has been activated for the supplier under Article Master Data > Suppliers in the case of the article specification "Colour and Size". support@socom.de socom.de Page 10 of 49

11 3.2. Reservation in the booking program Reservation quantities can also be entered via the booking program. To do this, open the dialog by choosing Book Wearer Booking Reserve: Firstly, enter the required customer number in the relevant field: If you do not have the customer number to hand, you can open a customer selection by pressing the F5 function key or the "F5 Selection" button. Then select the required wearer under "Wearer Number" for whom you would like to execute a reservation. To now enter or change a reservation for a specific date, enter the relevant date under "Reservation". On the left-hand side of the dialog, you will find details on the articles available for this wearer. This article information is purely for information purposes and for this reason cannot be changed. In this area, select the article for which a reservation or order is to be executed. The "Reservation" field is now automatically activated enter the required reservation quantity here. In this selection area, you can also deposit a reason for the booking. To do this open the selection list "Booking Text". All entered booking texts with an activated "Rental Workwear" checkbox (see Master Data > Parameter > Miscellaneous > Booking Texts) are available for selection. If the reserved quantity is not available in storage, the concerned articles can be copied directly to the ordering system if the Order option is activated. If a supplier order already exists which has not yet been printed, the quantity is booked to this order. The orders which have been created but not printed can then be printed or sent by by choosing Programs > Storage Administration > Print Orders. The supplier from which you would like to order the reserved articles is defined in the selection list Supplier. Here all suppliers which are created for this article are displayed (see Master Data > Article Master Data > Suppliers). However the first supplier to be displayed here as standard is the preferred supplier deposited in the customer assortment under Miscellaneous. support@socom.de socom.de Page 11 of 49

12 Clicking the button "Commission" opens the relevant dialog in which you can deposit information about your reservation. You can enter information and the "Planned Delivery" in the fields. You can enter an info text by pressing the button "F7". Existing info texts are indicated by a green checkmark on the button. To view this deposited info text on the reservation list under Book Reservation List, activate the check boxes "Group by Customers and Wearers" and "Display Info Text" Increase in the wearer master Increases can be executed directly in the wearer master or in the booking program. To execute an increase in the wearer master, open the dialog by choosing Master Data Customer Options Wearer Allocation. If the items are increased directly, these are billed as of the point they are entered. This is irrespective of whether the items have already been delivered or are to be delivered at a later point in time. The allocation valid on the current date is displayed in the "Allocation" field. Please note that allocations which have been booked in the future are not yet taken into account here. These bookings can, however, be viewed via the stock history. This field cannot be overwritten. By double-clicking on this field or by pressing the space bar in this field, a booking dialog can be called up, with which the allocation can be increased on a specific date: support@socom.de socom.de Page 12 of 49

13 In the "Storage Booking" area of the screen, you can also order the selected article directly from the desired supplier. The supplier from which you would like to order the increased article is defined in the "Supplier" selection list. All the suppliers which have been created for this article are displayed here (see Master Data > Article Master Data > Suppliers). However, the first supplier to be displayed here as standard is the preferred supplier deposited in the customer assortment under Miscellaneous. The "supplier" is highlighted in red if, in the case of the selected supplier, an article with the colour and size combination must no longer be ordered, i.e. if the option "No longer order" has been activated for the supplier under Article Master Data > Suppliers in the case of the article specification "Colour and Size". If you press the F2 function key or the button F2 Storage Info, you will receive storage information about the increased article: socom.de Page 13 of 49

14 3.4. Increase in the booking program The relevant reservation quantities can also be entered in the booking program by choosing Book Wearer Booking Increase: Enter the required customer number in the relevant field: You can open a customer selection by pressing the F5 function key or the "F5 Selection" button. Then select the required wearer under "Wearer Number" for whom you would like to execute an increase. To enter an increase for a specific date, enter the relevant date in the field "Booking Date". On the left-hand side of the dialog, you will find details on the articles available for this wearer. This article information is purely for information purposes and for this reason cannot be changed. In this area, select the article for which an increase is to be created. The "Increase" field is now automatically activated enter the required increase quantity here. In this selection area, you can also deposit a reason for the booking. To do this open the selection list "Booking Text". All entered booking texts with an activated "Rental Workwear" checkbox (see Master Data > Parameter > Miscellaneous > Booking Texts) are available for selection. From which supplier you would like to order the booked articles is defined in the Supplier selection list. Here all suppliers which are set up for this article are displayed here (see Master Data > Article Master Data > Suppliers). However, the first supplier to be displayed here as standard is the preferred supplier selected in the customer assortment under "Miscellaneous". support@socom.de socom.de Page 14 of 49

15 4. Ordering system If you have not already ordered the article via the reservation, you can now trigger an order via the main menu Programs Storage Administration Manage Order. For further information on the ordering system and on storage administration, please refer to the Storage Administration manual. 5. Tracking item assignment (new outfitting) As soon as the items have been delivered by the supplier or they are available in storage (still without a barcode), the next step is to print the ID numbers and / or barcodes. To assign the new articles to the wearer, open the dialog under Book Tracking Item Assignment Wearer: In the New Outfitting tab page, the reserved quantity for all wearers and the associated data can be called up via the customer number. After pressing the 'filter' button a dialogue New assignment filter opens, in which you can filter the following data: 'Customer Group', 'Customer Group', 'Department', 'Wearer Number', 'Article Group', 'Article Number', 'Colour' and 'Size'. This functionality is for example useful, when many trousers must be assigned to several customers. The filter selection must be entered before typing in a 'Customer Number'. All settings will be saved after pressing 'Apply'. The green checkmark on the button represents an active filter. This filter will be used when processing reservations via 'F2' or when selecting customers via 'F5'. If you want to delete a defined filter again, then please select the button with the green checkmark and press the 'Delete filter' button in the New assignment filter dialogue. If you press the F2 function key or the corresponding button F2 Reservations, the dialog Reservations will be displayed in which all open reservations are listed which the warehouse clerk can then process. support@socom.de socom.de Page 15 of 49

16 Note: You can also print a reservation list by choosing Book Reservation List. The order status including delivery promise for the wearers of the selected customer can be viewed in the Reservations dialog. If required, you can print a storage order by pressing the button "Print" (please note this is only possible in conjunction with the module Storage Orders). Note: The delivery promise is calculated from the delivery time period set in the supplier master data on Detail Page 2. When a supplier order is created, the days of the delivery period are automatically added to the date of the order. This delivery date can, however, be adjusted manually. The reservations can also be viewed by choosing Book Reservation List. In addition to the orders, delivery promises and partial deliveries can also be seen in this list in the "Order Status". Finally, apply the reservation for your desired wearer to get back to the New Outfitting tab page. The button "F2 Reservations" changes here to "F2 Storage Info". Pressing the F10 function key or the button "F10 Automatic" automatically causes the system to generate ID numbers and the corresponding patch labels: support@socom.de socom.de Page 16 of 49

17 During this process, the number of items already reserved is suggested by the system below "Number of Items". Note: If you are managing storage which does not involve tracking items, the storage stock must be adjusted manually by choosing the menu option Book > Storage Booking. You can, however, also scan a tracking item with an ID number which is already in stock directly in this dialog (see also "F2 Storage Info"). The item is then automatically removed from storage and assigned to the wearer. If you scan an item which is not yet known, a dialog is displayed in which you can manually assign the sequence number for consecutive ID numbers by clicking the button "Adjust Tracking Items" during the assignment process: support@socom.de socom.de Page 17 of 49

18 After the item has been scanned and the ID numbers have been generated by pressing "F10 Automatic", the label is automatically printed out, provided that a label has been deposited for the corresponding wearer article and assigned to the wearer. This completely cancels the reservation with the wearer, i.e. the reservation no longer exists in the system. In the wearer master, the new ID numbers can now be viewed for the wearer in the Tracking Items tab page: 6. Scanning items at goods-out To ensure that the tracking items which have just been created are now passed to the allocation of the wearer, they must be scanned at the goods-out (i.e. dispatched). Note: The tracking items are not billed until the day of the goods-out. To pass the items to the allocation of the wearer, open the dialog by choosing Job Processing Scan Goods-Out and scan the tracking items: support@socom.de socom.de Page 18 of 49

19 After you have completed the scan process by clicking OK, a comment is displayed on the delivery note that the delivery is a first delivery: The allocation and the weekly exchange quantity are now increased automatically (see Wearer Master > Allocation.) support@socom.de socom.de Page 19 of 49

20 7. Reduction Open the dialog Book Wearer Booking Reduction to remove items without an ID number (e.g. safety shoes) from the allocation of a wearer. Caution: If a wearer has five items in the allocation and there are five ID numbers for this, then these must be reduced via the return function (see Book > Tracking Item Assignment > Wearer > Return). Enter the required customer number in the relevant field. You can open a customer selection by pressing the F5 function key or the "F5 Selection" button. Then below "Wearer Number" select the required wearer for whom you would like to execute a reduction. To now enter a reduction for a specific date, enter the relevant date below "Booking Date". On the left-hand side of the dialog, you will find details on the articles available for this wearer. This article information is purely for information purposes and for this reason cannot be changed. In this area, select the article for which a reduction is to be executed. The "Reduction" field is now automatically activated enter the required reduction quantity here. In this selection area, you can also deposit a reason for the booking; to do this, open the selection list below "Booking Text". All entered booking texts with an activated "Rental Workwear" checkbox (see Master Data > Parameter > Miscellaneous > Booking Texts) are available for selection. support@socom.de socom.de Page 20 of 49

21 8. Return If, for example, an employee leaves the company, his or her garments can be taken back. To do this, open the dialog Book Tracking Item Assignment Wearer Return to reduce wearer items in a tracked item storage facility. Scan the required item and select the target location. Use the target location to control what is to happen with the item: Used Items Storage: For example, select "Used Items Storage" if you would like to book your item to used items storage. During this process, the item with the selected ID number is placed in used items storage, the stock of the used items storage automatically increases by 1 and the wearer stock reduces by 1. Often the label is not removed from the item - the wearer name is merely scored out with a marker pen. Only if you reassign this used item, the label will be removed and a new label will be assigned to the new wearer. Elimination: Choose "Elimination" in case you have to dispose of an item. Also enter the reason for the elimination (e.g. "Customer Wear and Tear", "Production Wear and Tear" or "Maximum Cycles Reached"). In the case of an elimination, all movements are deleted. Note: By choosing the menu option Programs > Workwear > Edit Eliminations eliminated items can be returned to storage and residual value billed. Bill residual value: Select "Bill Residual Value" if you would like to bill or adjust the residual value for this item. To adjust the residual value, enter an amount below "Residual Value". Use the field "Automatic Suggestion" under Parameter > Article > Residual Value Evaluation to control as of when the program, in the case of a replacement item booking (e.g. as a result of wear and tear), is to automatically suggest the residual value billing. When a wearer item is returned, a message is then displayed detailing when, according to the automatic residual value evaluation, residual value should not be calculated for the item. The support@socom.de socom.de Page 21 of 49

22 target location flashes red and a corresponding tool tip is displayed. Note: As soon as you have calculated the residual value for the item, it will appear on the next invoice. New Items Storage: Select the target location "New Items Storage" if, for example, the item is still in very good condition and you would like to reuse it for the new items storage. 9. Replacement If you want to replace a wearer item on a one to one basis, e.g. if the item is defective, open the dialog Book Tracking Item Assignment Wearer Replacement. Firstly, scan the old item and select under Target Location what is to happen with the item. If wearer items are to be replaced, "Elimination" should be selected. Also enter the reason for the elimination (e.g. "Customer Wear and Tear", "Production Wear and Tear" or "Maximum Cycles Reached"). Elimination reasons are defined under Parameter > Miscellaneous > Elimination Reasons. In the case of an elimination, all movements are deleted. Once you have made these entries, the system automatically highlights the field for the "New ID number". When wearer items are getting replaced, used items are often utilised which is why you can scan the tracked used item here. Press the F2 function key or the button "F2 Storage Info" to receive storage information regarding which used item can be used for the replacement from storage. You can also assign a new item. Here ID numbers and the corresponding patch labels are automatically generated by the system when you press the F10 function key or the button "F10 Automatic". You can change the deposited supplier by clicking the pencil icon. In the selection list only the suppliers who have been assigned to this article in the article master data (under Master Data > Article Master Data > Suppliers) are displayed. Enter the "Purchase Price" valid for the supplier (excluding VAT) in the currency of the supplier. The purchase price must be entered for the deposited price unit and without the deduction of discounts. Also enter the corresponding sales price in the "Sales Price" field and then specify the usage value for the residual value billing of the item. support@socom.de socom.de Page 22 of 49

23 10. Swap Open the dialog Book Tracking Item Assignment Wearer Swap to execute a size swap (e.g. size 48 for 50), a colour swap (e.g. a blue coat for a green coat) or article swap (e.g. long for short trousers) Size swap of wearer items without the module 'storage orders' If the Storage Orders module is not available, the process is executed as follows: The article with the new size must exist in the wearer master! To do this, under Wearer Master > Allocation copy, for example, the desired article and, for example, only change the size for a new article. Or recreate the article as a completely new item in the wearer master. Select the Tracking Items tab page and set the checkmark for the articles to be exchanged. Now click on the traffic light icon to deposit a signal (e.g. size swap). It can therefore now be seen in the laundry which item has to be exchanged. Then open the dialog Book Tracking Item Assignment Wearer Size Swap: Scan the item that is to be exchanged. Under target location, select what is to happen with the item: Change existing item: Select "Change Existing Item" if you would like to deposit a change (e.g. shortening arm length) for the selected item. Note: In the case of this target location, the item will not be exchanged! Used Items Storage: For example, select "Used Items Storage" if you would like to book your item to used items storage. Here, the item support@socom.de socom.de Page 23 of 49

24 is placed in the used items storage in order to be reused. Then select the new 'size'. Elimination: Choose "Elimination" if you have to dispose of an item. Also enter the reason for the elimination (e.g. "Customer Wear and Tear", "Production Wear and Tear" or "Maximum Cycles Reached"). In the case of an elimination, all movements are deleted. Then select the new "size". Note: By choosing the menu option Programs > Workwear > Edit Eliminations eliminated items can be returned to storage and residual value billed. New Items Storage: Select the target location "New Items Storage" if the item, for example, is still in very good condition and you would like to reuse it for the new items storage. Then select the new 'size'. Bill residual value: Select "Bill Residual Value" if you would like to bill or adjust the residual value for this item. To adjust the residual value, enter an amount under "Residual Value". Using the field "Automatic Suggestion" under Parameter > Article > Residual Value Evaluation, you control as of when the program, in the case of a replacement item booking (e.g. as a result of wear and tear), is to automatically suggest the residual value billing. When a wearer item is exchanged, a message is then displayed detailing when, according to the automatic residual value evaluation, residual value should not be calculated for the item. The target location flashes red and a corresponding tool tip is displayed. Note: As soon as you have calculated the residual value for the item, it will appear on the next invoice. After you have selected the target location and have made your entries, the system branches automatically to the field for the "New ID Number". Press F2 function key or the button F2 Storage Info to receive storage information regarding which used item can be used for the replacement from storage. You can also assign a new item. Here ID numbers and the corresponding patch labels are automatically generated by the system when you press the F10 function key or the button "F10 Automatic". You can change the deposited supplier by clicking the pencil icon. In the selection list only the suppliers who have been assigned in the article master data to this article are displayed (under Master Data > Article Master Data > Suppliers). Enter the "Purchase Price" valid for the supplier (excluding VAT) in the currency of the supplier. The purchase price must be entered for the deposited price unit and without the deduction of discounts. Also enter the corresponding sales price in the "Sales Price" field. Also enter the usage value for the residual value billing of the item Swap wearer items with the module "storage orders" If the module Storage Orders is available, the exchange (e.g. size swap) is executed as follows: The article with the new size must exist in the wearer master! To do this, under Wearer Master > Allocation copy, for example, the desired article and only change the size for the new article. Or recreate the article as a completely new item in the wearer master. Then double-click "Reserved" under Wearer Master > Allocation or open the reservation dialog by pressing the space bar: support@socom.de socom.de Page 24 of 49

25 In the "Article Detail" area of the screen, you will find the details on your chosen article. This article information is purely for information purposes and for this reason cannot be changed. At first, enter the desired booking date for the swap in the relevant field. Press the TAB button to apply the entered date and you are automatically taken to the "Quantity" field enter the required swap quantity here. Now select the Replacement/Size Swap button. Caution: This button is only available with the module Storage Orders. socom.de Page 25 of 49

26 The following dialog is displayed: If you would like to execute a size swap, under "Size" select the old size that is to be exchanged (e.g. 48 for 50). Now all the ID numbers with this chosen size are displayed in the "Tracking Items" area of the screen. Determine which tracking item is to be exchanged by setting the selection field at the beginning of every row. If all of them are to be selected, i.e. exchanged, this can also be effected here by clicking the All button. Next, the Signal to be assigned can be selected. In this selection list, all signals for which "Use signal for swap" has been set on the Miscellaneous tab page in the case of a standard signal under Parameter > Miscellaneous > Signals are displayed. If you have selected items of the same size, this is a replacement. In this case the signals, which activated "Use signal for replacement", are displayed. Note: If the checkmark "Text Input by Assignment" has been set in the Detail tab page under Parameter > Miscellaneous > Signals, the suggested "Signal Text" can be changed (e.g. swap to size 50). Otherwise, the deposited text will be retained. If the data selection has been completed, it can be confirmed by pressing OK and the signals are assigned to the tracking items. The assignment is aborted by pressing "Cancel". If items have been defined for a swap, this is indicated by a green checkmark on the button "Replacement/Size Swap". Now order the tracking items from the supplier as for a new outfitting or take the reserved items from storage and execute a new outfitting for the wearer (by choosing Tracking Item Assignment Wearer > F2 Reservations and then pressing "F10 Automatic" to generate new ID numbers). The newly generated ID numbers are then displayed for the selected wearer in the wearer master. Please note that the "old" tracking items (e.g. in size 48) only remain available in the wearer master until the new items are exported at the goods-out (scan goods-out). support@socom.de socom.de Page 26 of 49

27 Caution: Only when the goods-out scan of the new items has been carried out, will the signal which was deposited previously for the old item actually be deposited! The advantage is that the wearer can retain his / her old items until the new items are available. 11. Items without billing To be able to print an ID number for the wearer for an item without billing (e.g. a sample item), open the dialog under Book Tracking Item Assignment Wearer Without Billing: You can now scan an already existing item as for a New Outfitting or generate a new ID number by pressing "F10 Automatic". Once you have generated an ID number or scanned the item, the label for the item without billing is automatically printed out and assigned to the wearer. Then the following signal prompt is displayed: support@socom.de socom.de Page 27 of 49

28 Set this signal so that it is obvious which item is not to be billed. Only signals, for which 'Without Billing' has been selected on the Detail page of the parameter dialog, are displayed in the dialog (see Parameter > Miscellaneous > Signals). If no signals with this setting are available, no signal prompt is displayed. Note on the Return of an Item Without Billing: In the contract (see Customer Options > Contracts > Workwear > Tracking Items) you define the booking sequence for the reduction of such an item. Using the selection field, you control whether items returned by the customer should first be deducted from the quantity 'Without Billing' and then from the 'Allocation Quantity' or the other way around. 12. Discontinuation It is possible to discontinue an entire wearer, e.g. in the event of a pregnancy or longer periods of sick leave. By the same token, only specific wearer articles can be discontinued. Example: An employee wears long trousers in winter time and short trousers in summer time. In winter time the short trousers are not to be billed (discontinued). The articles discontinued in the wearer master continue to be written off (only the wearer or article is removed from the rental billing). If the discontinuation is executed via the booking program, NO write-off is carried out during this time. Note: A booking history will only be written if a discontinuation is executed in the booking program! support@socom.de socom.de Page 28 of 49

29 12.1. Discontinue a wearer in the wearer master Open the wearer master to define a specific discontinuation period on the Detail page of a wearer and to thereby completely discontinue the wearer without making a booking: In the date fields, you can define a time period in which the wearer is to be discontinued. If only the start date is entered here, the wearer is removed from the invoice as of this date indefinitely. If only an end date has been entered, the wearer is discontinued up to and including this day. support@socom.de socom.de Page 29 of 49

30 12.2. Discontinue a wearer article in the wearer master Open the wearer master to define a specific discontinuation period for a specific article for this wearer in the Article Detail tab page: By activating the option "Automatic Discontinuation" an automatic and recurring discontinuation can be configured, i.e. the items remain with the customer, but are not billed. When a new profile article is created, the settings from the assortment are applied, but can, however, be overwritten (see Master Data > Customer Options > Assortment > Defaults, Automatic Discontinuation). You use the Onetime Discontinuation Period option to control whether the articles are to be discontinued for a set period of time or on an annual recurring basis. In the "Discontinuation Period" field, the time period is entered during which the article is to be discontinued. If the Onetime Discontinuation Period option has been activated, date values with an annual figure can be entered here. In the "Rest of Allocation" field, a rest of allocation remaining despite discontinuation can be entered. Example: In winter time, an employee wears long trousers and in summer time short trousers. In winter time the short trousers are not to be billed (discontinued). In summer time, on the other hand, the long trousers should be removed from the invoice. As the employee, however, also requires one or two pairs of longer trousers in summer for colder days, this number can be entered as rest of allocation. You can also optionally then deposit an appropriate signal for the discontinuation in the "Tracking Items" tab page. To do this, activate the required tracking item and select the signal deposited previously under Parameter > Miscellaneous > Signals by clicking the traffic light icon. support@socom.de socom.de Page 30 of 49

31 12.3. Discontinue a wearer article in the booking program If you would like to discontinue several articles at once, using the booking program is easier. To do this, open the dialog under Book Wearer Discontinue: Enter the required customer number in the relevant field. You can open a customer selection by pressing the F5 function key or the "F5 Selection" button. Then select the required wearer below "Wearer Number" for whom you would like to execute a discontinuation. To now enter a discontinuation for a specific date, enter the appropriate date below "Booking Date". As of this date, the articles which are then discontinued are no longer billed in the rental and no longer taken into account in the residual value billing. Now, select the required article in the upper box and select the relevant ID numbers in the lower box. The number of selected ID numbers is displayed under "Discontinuation". In the next selection field, you can select a "Booking Text" which is then automatically suggested in the event of bookings. All entered booking texts with an activated "Rental Workwear" checkbox (see Master Data > Parameter > Miscellaneous > Booking Texts) are available for selection. Now, select a signal for the selected tracking items. All standard signals deposited under Master Data > Parameter > Miscellaneous > Signals are displayed in this selection list. Note: Only signals for which 'Discontinue' has been selected on the Detail page of the parameter dialog below "Use Signal" are displayed in the booking program. By clicking the button "Discontinue all Articles" you can automatically select all the ID numbers of the chosen wearer, i.e. you do not have to select the individual articles using the left-hand area of the dialog. By using the button "Activate all Articles" you can once again reactivate all items which have already been discontinued, i.e. the discontinuation is cancelled. By using the button "Discontinue this Article" you can exclusively select the article in the left-hand side of the dialog support@socom.de socom.de Page 31 of 49

32 including all ID numbers. By clicking the button "Activate this Article" you can once again reactivate all tracking items which have already been discontinued for the chosen article, i.e. the discontinuation is cancelled. Click the OK button to execute the discontinuation or to cancel a discontinuation. 13. Rebooking Under Book Wearer Booking Rebook the wearer-related items can be rebooked as of a specific booking date (e.g. if a wearer changes department or customer). It is also possible to rebook individual items to a different wearer, department, cost centre or customer. The wearer number can also be changed. Select the required customer that is to be rebooked in the "Source" area of the screen. You can open a customer selection by pressing the F5 function key or the "F5 Selection" button. Then select the required wearer below "Wearer Number" for whom you would like to execute a rebooking. Then enter the rebooking date on which the rebooking is to take place (e.g. the day on which the wearer changes department). Now in the "Target" area, select the required customer, department and cost centre. Then select the required wearer below "Wearer Number" if you would like to rebook the tracking items to a different wearer. When rebooking a wearer to a different customer, cost centre or department, the quantity of the articles to be rebooked is automatically entered by the system below "Rebooking". In this situation it is only possible to rebook all articles. When rebooking a wearer to a different wearer, individual articles can also be rebooked. To do this, enter the required rebooking quantity below Rebooking or activate the required tracking items of the article using your mouse in the lower left part of the dialog. In the next selection field, you can select a "booking text" which is then suggested automatically in the event of bookings. All entered booking texts with an activated "Rental Workwear" checkbox (see Master Data > Parameter > Miscellaneous > Booking Texts) are available for selection. support@socom.de socom.de Page 32 of 49

33 By clicking the button "Rebook All Articles" you can automatically select all articles of the selected wearer, i.e. you do not have to select the individual articles using the left-hand side of the dialog. By clicking the button "Rebook This Article" you can exclusively rebook the article selected in the left-hand side of the dialog. Now select a signal for the selected tracking items. In this selection list, all standard signals deposited under Master Data Parameter Miscellaneous Signals are displayed. Note: Only signals, for which 'Rebook' has been selected on the Detail page of the parameter dialog below "Use Signal", are displayed in the booking program. You can change the number of the chosen wearer by pressing the F8 function key or the corresponding button "F8 Change Number" (Master Data > Customer Options > Wearer > Detail > Wearer Number). You can also select three lockers for the wearer. The system only suggests the free compartments in the lockers for selection. In the event of a change of department, the previous occupancy is suggested in the first locker, this can, however, be overwritten. If the wearer is rebooked to a different customer, nothing is displayed in the first locker in the Locker Administration. Note: The F8 function key is only active if the Wearer Number field is activated under Target. 14. Reduction If a reduction is carried out by choosing Book Wearer Booking Reduce the entered reduction quantity (i.e. the wearer-related items) can be retained as of a specific reduction date. As of this date, articles to be subsequently reduced are provided with an appropriate signal at the goods-in. Example: Should a wearer in future only receive 2 pairs of trousers instead of 5, you can define this via the reduction. The deposited signal then shows that the first three pairs of trousers which were entered at the goods-in as of the defined date are to be retained at the goods-out. Via the return function, the items are then no longer billed (see Book > Tracking Item Assignment > Wearer > Return). If you are using sorting machines, it may be necessary to make additional adjustments to your interface. If this is the case, please contact a support employee of SoCom Informationssysteme GmbH. support@socom.de socom.de Page 33 of 49

34 Enter the required customer number in the appropriate field. You can open a customer selection by pressing the F5 function key or the "F5 Selection" button. Then select the required wearer in the field "Wearer Number" for whom you would like to execute a reduction. To enter a reduction for a specific date, enter the corresponding date in the field "Reduction". Now select the required article in the upper box to the left and enter the quantity of the reduction (e.g. 3) below "Reduction". In the next selection field you can select a "Booking Text". All entered booking texts with an activated Rental Workwear checkbox (see Master Data > Parameter > Miscellaneous > Booking Texts) are available for selection. Finally, choose a signal for the article selected in the left-hand side of the dialog. All standard signals set up under Master Data > Parameter > Miscellaneous > Signals are displayed in this selection list. Caution: Only signals, for which 'Reduce' has been selected on the Miscellaneous page of the parameter dialog below "Use Signal", are displayed in the booking program. If you would like to automatically execute a storage booking during the reduction process, select the automatic "target" storage on the Miscellaneous page in the parameter dialog. By clicking the button "Cancel All Articles", you can automatically select all articles of the selected wearer including the allocation, i.e. you do not have to select the individual articles using the left-hand side of the dialog. If you click the button "Cancel This Article", only the article selected in the left-hand side of the dialog including the allocation is cancelled. Click the OK button to execute the reduction. Note: You can also print a reduction list by choosing Book Reduction List. support@socom.de socom.de Page 34 of 49

35 15. Use of control stations To use control stations in workwear, the different control stations must first be defined under Master Data Parameter Miscellaneous Control Station Targets. To use sorting machines, a few settings tailored individually to the customer are required. To do this, please contact a support employee of SoCom Informationssysteme GmbH. After the different control stations have been created, you can start the processing at a control station by choosing Programs > Workwear > Control Entering control stations The different control stations can be deposited (see Programs > Workwear > Control) by choosing Master Data Parameter Miscellaneous Control Station Targets: Enter a corresponding "description" for your control station. If, for example, a sorting machine is to be controlled, enter under "Input/Output Signals" a numerical or alphanumerical value which is to be sent to the machine. This signal then triggers a specific action in the machine. The input signal can be accepted by the output signal. If machines are being controlled, the acceptance signal can be entered here as a numerical or alphanumerical value. The acceptance is issued from the machine when the input signal is sent. If the target is to represent a goods-in, activate the appropriate "Goods-In" checkbox. Define whether the goods-in of an item is to be automatically saved after this target has been transferred by activating the option "Write Goods-In". A goods-in station can also be transferred at sorting machines to do this, enter a number below "Goods-In Station". The "Goods-Out" check box controls whether an item scanned at a control station, for which this corresponding target has been selected, is sent without further processing to the goods-out. If the "Write Goods-Out" option has been activated, the goods-out for the item is automatically saved when the corresponding target is selected at the control station. This means that the item no longer has to be additionally scanned at the goods-out. A goods-out station can also be transferred at sorting machines to do this, enter a number below "Goods-Out Station". support@socom.de socom.de Page 35 of 49

36 The "Special Target" check box controls whether an item scanned at a control station, for which this corresponding target has been selected, is to be sent to a special target. A special target station can also be transferred at sorting machines to do this, enter a number below "Special Target Station". Via the "Repair" checkbox you control whether an item scanned at a control station, for which this corresponding target has been selected, has to be repaired and sent to a repair station. If the "Write Repair" option has been activated, a repair record is automatically saved when the corresponding target is selected at the control station and the repair counter increased for the item. This means that the item no longer has to be additionally scanned at the repair station (see e.g. Programs > Workwear > Repair). If the option "Query Repair Reason" is activated, the reason for the repair (see Master Data > Parameter > Miscellaneous > Repair Reasons) is queried when the corresponding target is selected at the control station and, depending on the setting that has been made in the "Write Repair" checkbox, the reason will be saved as additional information in the repair record of the item. If a numerical value has been entered under "Repair Station", when the corresponding target is selected at the control station, this repair station, depending on the setting which has been made in the "Write Repair" checkbox, will be saved as additional information in the repair record of the item. Use the "Rewashing" checkbox to control whether an item scanned at a control station, for which this corresponding target has been selected, has to be sent for rewashing. If the "Write Rewashing" option has been activated, when the corresponding target is selected at the control station, a rewashing record is automatically saved and the rewashing counter increased for the item. This means that the item no longer has to be additionally scanned during the rewashing process (see e.g. Programs > Workwear > Rewashing). Activate the "Query Rewash Reason" option to query the rewash reason (see Master Data > Parameter > Miscellaneous > Rewash Reasons) when the corresponding target is selected at the control station and depending on the setting which has been made in the "Write Rewashing" checkbox to save the reason as additional information in the rewash record of the item. If a numerical value has been entered under "Rewash Station", when the corresponding target is selected at the control station, this rewash station, depending on the setting which has been made in the "Write Rewashing" checkbox, is saved as additional information in the rewashing record of the item. Using the "Impregnate" checkbox you control whether an item scanned at a control station, for which this corresponding target has been selected, has to be impregnated or not. If the "Write Impregnation" checkbox has been activated, the impregnation counter for the item is automatically increased when the corresponding target is selected at the control station. This means that the item no longer has to be additionally scanned during the impregnation process. If a numerical value has been entered under "Impregnation Station", when the appropriate target is selected at the control station, this impregnation station, depending on the setting which has been made in the "Write Impregnation" checkbox, is saved as additional information in the impregnation record of the item. Using the "Elimination" checkbox you control whether an item scanned at the control station, for which this corresponding target has been selected, has to be forwarded to the elimination station or not. Activate the "Request Elimination Reason" option to request the elimination reason (see Master Data > Parameter > Miscellaneous > Elimination Reasons) when the corresponding target is selected at the control station. If a numerical value has been entered under "Elimination Station", this elimination station is saved as additional information in the elimination record of the item when the corresponding target is selected at the control station. Using the "Storage" checkbox you control whether an item scanned at the control station, for which this corresponding target has been selected, has to be placed in storage or not. If a numerical value has been entered under "Storage Area", this storage area is saved as additional information in the storage record of the item when the corresponding target is selected at the control station. support@socom.de socom.de Page 36 of 49

37 15.2. Signal management For example, once you have deposited an elimination control station target, define a suitable signal under Master Data Parameter Miscellaneous Signals. To do this, select the automatic control station target "Elimination" on the Detail page Miscellaneous under Automatic Targets. If signals are assigned at the control station (e.g. elimination), these are then forwarded automatically to the appropriate workstation in conjunction with a sorting machine. All control station targets previously entered are offered here for selection. Once you have added an appropriate signal, you then assign this signal to the required tracking items via the wearer master: Select the Tracking Items tab page and set the checkmark for the relevant articles. Now click the traffic light icon to deposit the signal (e.g. eliminate). It is now therefore possible to see in the laundry which item has to be eliminated. support@socom.de socom.de Page 37 of 49

38 15.3. Control Once the various control stations and signals have been created, open the corresponding dialog by choosing Programs Workwear Control to check the item at the control station: Now, scan the required tracking item. The target is then automatically deposited by the system if you have deposited the automatic target in the Signal Management (see Parameter > Miscellaneous > Signal > Miscellaneous > Automatic Targets). These can, however, be overwritten by clicking on the relevant target. In the case of the "Storage" target, the required storage can also be deposited and the date for the storage entry entered. In the case of the "Elimination" target, the date of the elimination can be specified again and an elimination reason selected (see Master Data > Parameter > Miscellaneous > Elimination Reasons). Field / Button F2 Storage Info F3 Repairs F4 Rewashings F6 Info F7 Article Info F10 Signal Explanation Pressing the F2 button gives you storage information about the scanned tracking item. Pressing the F3 button gives you information about all repairs that have been carried out. This button is only active if repairs have already been carried out for the scanned item. Pressing the F4 button gives you information about all the rewashings that have been carried out. This button is only active if rewashings have already been carried out for the scanned item. Pressing the F6 button displays an information text which has been assigned to this wearer (see Master Data > Customer Options > Wearer > Detail > Info). Pressing the F7 button displays the corresponding details on your scanned article. This article information is purely for information purposes and for this reason cannot be changed. You can set or delete a signal using this function key. support@socom.de socom.de Page 38 of 49

39 16. Identification By choosing the menu option Programs Workwear Identification you can scan an item to query its status and to view the related movements, repairs, rewashings and signals. In addition, signals can be set and ID numbers changed. Label and storage information is also displayed. The date of the next route is also displayed - this route date changes in the dialog when the change to the last goods-out takes place. Now scan the required tracking item. Field / Button F2 Movements F3 Repairs F4 Rewashings F8 Options F10 Signal Explanation Pressing the F2 button gives you information about all movements of the scanned tracking item. Pressing the F3 button gives you information about all repairs that have been carried out. This button is only active if repairs have already been carried out for the scanned item. Pressing the F4 button gives you information about all the rewashings that have been carried out. This button is only active if rewashings have already been carried out for the scanned item. Pressing the F8 button enables you to open the wearer master directly and change the wearer data. You can also print out the label once again or change the ID number. If the item is in stock, the item can also still be eliminated and processed. During the processing, the article assignment can be changed (e.g. the article number, size, colour etc.) among other things. The wash counter, sales price and usage value for the residual value billing can also be adjusted. If the item has been eliminated, it can be placed back in storage. You can set or delete a signal by pressing the F10 key. support@socom.de socom.de Page 39 of 49

40 17. Edit eliminations The menu option Programs Workwear Edit Eliminations provides you with a convenient way of placing eliminated items back in storage and of billing the residual value. After the appropriate tab page has been selected, the items can be scanned one after the other Scan residual values On the Scan Residual Values tab page, the residual value of the individual items can be billed: Before you scan the eliminated items, please first select residual value information. All booking texts defined under Parameter > Miscellaneous > Booking Texts are displayed in this selection list. To display these texts, set a checkmark beside Workwear on the Detail tab page. By scanning an ID number again, the residual value is cancelled again: If the customer and wearer information is missing for an item, a dialog is automatically displayed in which these can be entered: support@socom.de socom.de Page 40 of 49

41 17.2. Back to storage On the Back to Storage tab page, eliminated items can be placed back in storage: Before you scan the eliminated items, first select a storage facility in which you would like to place the item. To do this, the storage types must be deposited under Parameter Suppliers Storage Types. support@socom.de socom.de Page 41 of 49

42 18. Alternative ID number If you need to use two types of ID number on a garment, you can define different ID numbers by choosing Programs Workwear Alternative ID Number (for example, if barcodes and chips are used at the same time): To do this, scan your required item and enter the new number under Alternative No. Both ID numbers are then assigned to the garment. If you would like to work in TIKOS with both ID numbers at the same time, this functionality must be activated by a support employee of SoCom Informationssysteme GmbH. support@socom.de socom.de Page 42 of 49

43 19. Search for wearer You can search for a wearer by choosing Programs Workwear Search for Wearer: Either enter the wearer number, the surname or the first name by which you would like to search. After clicking on Start or pressing the Enter button, the wearer being searched for appears in the results list or the following message is displayed: Double-clicking the required wearer in the results list takes you to the wearer master. 20. Delete wearer data If, for example, a customer contract expires and the items are bought by the customer, you can delete specific or all tracking items of a wearer or customer. To delete items, open the dialog by choosing Programs Workwear Delete Wearer Data: support@socom.de socom.de Page 43 of 49

44 Firstly select the booking date on which, for example, the customer contract will expire. Use the target location to control what is to happen with the item (e.g. elimination, billing residual value, used items storage or new items storage). Pressing the TAB key takes you to the next field. To further restrict your settings, select the required data in the next fields. If you press the F10 function key or the button "F10 All" in a selection list, you can, as in the sample dialog, define all departments, wearers, suppliers, etc. in the selection list to avoid restricting your settings still further. All ID numbers are activated by pressing the F10 function key or by choosing the button "F10 All" on the right-hand side of the dialog. Example: Only select the customer under Customer Number and in the further selection fields select 'All ' to delete all tracking items completely for this customer. support@socom.de socom.de Page 44 of 49

45 21. Goods-out: cancel item If an item has been read incorrectly at the goods-out, this goods-out can be cancelled again by choosing the menu option under Programs Workwear Goods-Out: Cancel Item: When an item is scanned, the goods-out for this item is reversed and the order which has already been created is corrected if this has not already been cashed up. Note: Orders which have already been billed cannot be cancelled! 22. Eliminate pool items in storage Articles in the laundry storage, which are no longer suitable to be used by the customer, can now be eliminated by a special setting. To do this, open the Elimination/Residual Value dialog by choosing Programs Workwear and choose "Elimination" below "Target Location". Define an "Elimination Reason" and enter the date beside "Without Movement Since". Delete the entries from the "from" and "to" fields under "Customer Group", "Customer Number" and "Department". With this setting, all pool items, which are in storage and which have not been moved again since the defined last usage date, are displayed in the list. To eliminate items, you activate the relevant articles and click the button "Eliminate". support@socom.de socom.de Page 45 of 49

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47 23. Collective outfitting for wearers In case of temporary workwear contracts with customers, companies sometimes agree that all wearers of a customer will be outfitted with new items when extending the contract. With the dialogue Collective outfitting wearers you can record the reservations for all wearers of a customer and quickly edit them. For this functionality the modules Workwear and Storage Orders Workwear are required. To be able to use this functionality, a new signal named for example "Replacement" should be added under Master Data Parameters Miscellaneous Signals. This signal will then be used for wearer items that need to be replaced. Enter the following settings: Detail Page: under "Signal Control" define "No" for "Goods-out possible" Miscellaneous Page: assign "Replacement" under "Use Signal for" in the "Default Signal" section Miscellaneous Page: check the option "Keep item" Miscellaneous Page: select "Workwear" under "Service Types" Now, open the dialogue Collective outfitting wearers via Programmes Workwear and enter the end of contract date for the customer. Also enter the appropriate "Reservation" date. Select the desired "Customer Number" and "Department" if necessary. By pressing F5 Selection a selection dialogue will be opened that lists all customers, for whom the entered date of contract applies. If you have not entered an end of contract date, all customers will be listed. All wearers with the corresponding articles will be listed for the selected customer and its departments. The list shows the following columns: "Article No", "Matchcode", "Colour", "Size" "1st Modification", "Allocation", "Number of Items", "Reserved", "New Quantity" and "Supplier". Please note: When opening the dialogue the New quantity column automatically enters the new allocation quantities for all listed wearers. Press OK to create the defined reservations for all wearers. support@socom.de socom.de Page 47 of 49

48 You can add a new article to the customer by pressing F5. The dialogue Reservation Replacement/Size Swap in which you can select an article for the selected wearer under "Article Number". Only those articles are listed, that are available in the customer's assortment. Enter the corresponding data for the selected wearer article, such as "Colour" and "Size". Also enter the storage booking details and a signal and confirm your reservation with OK. Now, the new article will be listed in the Collective outfitting wearers dialogue. Enter the desired number of items that shall be reserved in the "New quantity" column. This new article will automatically be added to the wearer's allocation (see also Master Data > Customer Options > Persons). You can add an information text by clicking on the "F7 Info Text" button. A green checkmark indicates an existing information text. You can enter a planned delivery date and a commission text by clicking on the "Commission" button. A green checkmark indicates existing information. After selecting the wearer article the button "Replace/Swap" will be activated. Click this button, if an already existing article is required for a wearer in another colour, another size or another modification. The dialogue Reservation Replacement/Size Swap will be opened displaying the selected article here you can add article details "Colour", "Size" and/or "1 st modification". Furthermore, you can define information on storage booking and signals. Press OK to add the replaced article to the wearer. The replaced article receives the appropriate signal e.g. "Replacement" and the can be kept when recording it at the goods-in. In the upper right "Reservation" area you can enter a "Booking text" for reservations. The "Order" and "Order name label" options are available for ordering items and defined name labels right away, if these articles are not in stock. Thereby, the position will either be added an existing or a not yet completed order. If no order is available, a new order will be created. Existing reservations are listed for the corresponding wearer under Booking Wearer Booking Reserve please note that they cannot be edited. To be able to modify wearer reservations in the Collective outfitting wearers dialogue, you must reopen the reservation again. support@socom.de socom.de Page 48 of 49

49 When opening the dialogue, you will see that a reservation is already available for the customer. Click "Apply" to open the reservation for editing. Enter the corrected quantities under "New Quantity" and press OK to save your entries. As soon as the ordered articles have been delivered (see also Programmes > Storage Management > Purchase Order), they can be assigned the wearers. Therefore, please open Booking Tracking Item Assignment and select the appropriate wearer. The article list displays the reservations in the "Reserved" column. Activate the articles and generate new identification numbers by clicking on the "F10 Automatic" button. After assigning tracking items of new items to the customer s wearer, the reservation can be completed in the Collective outfitting wearers dialogue and cannot be opened anymore. When recording the new items on the goods-out, the system automatically assigns the "Replacement" signal. When recording them at the Goods-in, the signal will be displayed in the dialogue in the Scan Goods-in dialogue. Use Booking Tracking Item Assignment Wearer Return to book the replaced items to the used item storage. Please note: You cannot create another reservation for the same date under Collective outfitting wearers, if you have already created a reservation for a wearer for the selected date via Booking Wearer Booking. support@socom.de socom.de Page 49 of 49