GPRS Pager 3 INSTALATION AND USER MANUAL

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1 GPRS Pager 3 INSTALATION AND USER MANUAL 1

2 Table of contents 1 Main functions of the GPRS Pager Operating mode, installation Installation if no local network is available Instalation in local network / router configuration Safety Reserve mode Setup GPRS_COM.exe Monitoring software settings Setting serial port connection Event code settings GPRS Pager3 setup Setting server parameters Setting server parameters using USB port Setting server parameters using internet/gprs connection Server parameter setting details Installer settings Setting parameters using USB serial port connection Setting parameters using internet/gprs connection Further settings Monitoring module status Power supply voltage supervision Module parameter settings Edit parameters Zone settings Event settings Relay output settings Phone number settings Alarm settings Change module's password View event log Module version query View event log on server web site External elements and functions of the GPRS Pager SIM card case LED signals Connector terminals Installation guide Mounting: Putting into operation Technical details Technical details of the product Contents of the package

3 1 Main functions of the GPRS Pager3 The GPRS Pager3 can be used as an optional transmission module for alarm control panels, as well as an individual 4 zone GPRS alarm control panel. Further functions: Sending SMS with adjustable text for each event Different events for activation and restoration of inputs 2 Operating mode, installation In normal mode signals of the GPRS Pager3 are transfered first from the GPRS station to the monitoring station's router through internet, then to the TEX server. After the adequate transformations, the server forwards the alarm signals towards the monitoring station client PC through serial port. On the client PC any kind of monitoring station program can be used, even the one used so far (e.g. Alarm-Sys): 2.1 Installation if no local network is available In case there is no local network at the monitoring station or the Pager would be installed separately from the existing local network and no router is used to divert data traffic, a fixed IP address obtained from the internet service provider should be set in the server s software. In order to assure establishing and maintaining of the internet connection an external device is needed, for example using ADSL connection an ADSL router is necessary into which the connection password and user ID has to be set as well as the continuous maintenance of the connection. E.g. without router is possible the use of most cable TV type internet services. In this case request technical help from manufacturer. 3

4 2.2 Instalation in local network / router configuration The server s default local IP address is indicated on the back side. This address should fit into the subnet, that is the first three numbers of the server and router IP address should be identical. (e.g ) For signal transmissions of the GPRS Pager3 in router settings forward port 3333 to the TEX server's local IP address. To access the WEB page of the server from an external address, forward port 8280 to the TEX server's local IP address as well. Forward port 22 to the TEX server's local IP address for future firmware updates but enable this only on manufacturer's request. The example below shows settings for local IP address : 3 Safety Reserve mode In this mode GPRS Pager's signals are transfered through internet from GPRS station to the TELL Backup server, then to the monitoring station's router. The router forwards the signals to the Backup PC which makes the adequate transformations and transfers the datas to the monitoring station client PC through serial port. On the client PC any kind of monitoring station program can be used, even the one used so far (e.g. Alarm-Sys): On the Backup PC, GPRS_COM.exe program has to run with the following settings: 4

5 3.1 Setup GPRS_COM.exe Start software GPRS_COM.exe (found on CD enclosed) Connect Backup PC and Monitoring station client PC with serial Null-modem cable Enter WEB password. The password has to be entered only at first start. Select the physical serial port (where the cable has been connected) and open it in GPRS_COM.exe program Check if the connection to the server has established (green icon) Set the serial port parameters in the monitoring station program according to chapter Setting serial port connection When serial port connection is established, the Backup PC will receive the incoming Contact-ID messages through internet and will forward them through serial cable (the same way as a standard PSTN receiver) towards the monitoring station client PC. The monitoring program will display and store the received Contact-ID messages. 5

6 4 Monitoring software settings 4.1 Setting serial port connection In the monitoring program serial connection should be set as follows: Baud Rate: 9600 Databits: 8 Parity: None Stopbits: 1 E.g. in Alarm-Sys program: 4.2 Event code settings The following event is generated by the GPRS Server, but transferred with the user ID set in the GPRS Pager: Contact-ID code E360 Event GPRS test report timeout The following events are generated by the GPRS Server and transferred with 9999 user identifier, meaning the internal messages of the server: Contact-ID code E361 E362 E363 Event Internet1 connection failure Internet2 connection failure LAN connection failure The server also transmits the restoration event for the above Contact-ID codes. e.g: E361, when internet1 connection failure occurs, then R361 when connection restores. For easier identification, the events can be named according to the above table in the monitoring software. 6

7 5 GPRS Pager3 setup For setting the GPRS Pager3 a PC is necessary with Windows operating system (Windows XP recommended) and the two programming softwares found on the CD enclosed: GPRS_Setup.exe: for server parameter settings through USB or internet/gprs Remoter software for installer settings through USB or internet/gprs (further details in Installer settings chapter) 5.1 Setting server parameters Server parameters can be set using USB port or internet/gprs connection Setting server parameters using USB port Start GPRS_Setup.exe program (found on CD enclosed) Language can be selected by clicking on the middle cell of the row on the bottom of the window (Magyar / English) Enter the module's serial number in the second cell of "Serial nr." row (found in the framed part of the label on the back of the module) Enter the module's own password (found in text file on the CD enclosed) Select USB window Power off the module (disconnect from power supply) If you have already connected the module to PC then disconnect the USB cable Set AUTO USB function or connect the module to USB port and select serial port manually after pressing COM Select button Press Connect button In case of AUTO USB connect the module to the PC now with USB cable (setting details in chapter 5.1.3) 7

8 5.1.2 Setting server parameters using internet/gprs connection Start GPRS_Setup.exe program (found on CD enclosed) Language can be selected by clicking on the middle cell of the row on the bottom of the window (Magyar / English) Enter the module's serial number in the second cell of "Serial nr." row (found in the framed part of the label on the back of the module) Enter the module's own password (found in text file on the CD enclosed) Select GPRS window Enter GPRS server IP address Press Connect button When connection has established press "Read settings from module" button to download actual settings from the module You can interrupt connection at anytime during communication by pressing "Stop" buton if necessary (setting details in chapter 5.1.3) 8

9 5.1.3 Server parameter setting details In a few seconds the actual GPRS settings will be downloaded from the module Saved settings can be imported by pressing "Load from file" button or can be saved by pressing "Save to file" button. Import settings or perform the desired changes Check the following settings: General settings : Enter new APN name in APN1 field (e.g.: internet in case of T-Mobile service or the name supplied by your GSM service provider) If you want the module to operate only with the SIM card inserted then enter the card's PIN code in PIN field and set "FIX SIM"option. In this case when the module restarts it will register the inserted SIM card's serial number and will operate only with that specific SIM! If you wish the module to operate with other SIM cards as well then leave the "PIN" field blank. Do not select "FIX SIM" option and disable PIN code request on the SIM card to be placed in the module. IP Addresses : Primary Server IP A : Enter the IP address of the monitoring station s internet connection (has to be a fixed IP address supplied by the internet provider) Select APN1 Set Port Reserve Server IP : Set reserve server IP address (this is the TELL test server IP address) Select APN1 Set Port 3333 "Frequency of GPRS test report messages" : the frequency of GPRS test report messages is adjustable in minutes to test the existance of GPRS connection. (default setting: 3 min) If you have ensured the set parameters are correct, press Write settings into the module button Wait a few seconds to complete the writing procedure In case of programming through internet/gprs the new settings will become effective only after pressing "Restart the module" button! When programming is finished disconnect the USB cable if USB connection has been used. In case of programming through internet/gprs the window can be closed. 6 Installer settings 6.1 Setting parameters using USB serial port connection Start GPRS Pager3 remoter software Power off the module (disconnect from power supply) If you have already connected the module to PC then disconnect the USB cable Press Auto detect USB port button then connect the module to the PC with USB cable (or after pressing Select serial port manually button you can select the serial port manually). When the program has detected the serial port used by the module (e.g. COM1) press Open serial port button to establish connection. Enter module's password (default setting: 1111) Further details about settings can be found in the following chapters 9

10 6.2 Setting parameters using internet/gprs connection Start GPRS Pager3 remoter software Enter the server s IP address and the module s serial number Press Setup Login Password button Enter the password of WEB connection Press Open IP connection button to establish connection Further details about settings can be found in the following chapters 6.3 Further settings When connection is established, the following functions and buttons are available: By pressing >> button, informations about processes being in progress in the module can be displayed. The program can be closed by pressing Close button but before it is recomended to interrupt the established connection with the corresponding buttons ("Close serial port " or "Close IP connection " depending on the conection used). 10

11 6.4 Monitoring module status Z1, Z2, Z3 and Z4: the actual state of the four inputs is displayed here: open or closed, respectively if this is the normal state or not (according to settings). REAY 1 and RELAY 2: actual state of relay outputs, relays can be activated by pressing "Start" buttons (remain activated till the expiration of the delay set, then will deactivate) or can be deactivated by pressing "Stop" buttons. Columns of event list: o Date / Time: event's date and time o Event: event's specification o CID: event's Contact-ID code o G1-G6: signals toward servers through GPRS (servers 1-6.) o S1-S4: SMS messages towards telephone numbers (1-4.) o C1-C2: signals towards monitoring station(s) (1-2.) o State: event's state (Processing, Delayed, Stopped, Timeout, Finished) Refresh list: event list can be refreshed at any time by pressing this button Stop Alarm: alarming and signal transmission can be stopped by pressing this button 11

12 Signs indicated in columns G1-G6, S1-S4 and C1-C2: o? - signal processing in progress o * - signal transmission successful o R - signal already transfered in other way, therefore signalling is not necessary o! - signal transmission failed o S - alarming has been stopped, therefore signalling is not necessary o T - signalling timeout If you keep the mouse pointer above any cell of the table, details of the specific event will be displayed. If you wish to copy this content, hold down CTRL button on keyboard and the details will remain displayed therefore the content can be selected and copied as usual. In "State messages from the module" field recent messages of the module with time of occurrence can be traced. Messages can be cleared by pressing "Clear message window" button. GSM signal strength: exact value of GSM signal strength (and its graphic level display) Close window: press to close this window 6.5 Power supply voltage supervision The module is not able to monitor the power supply voltage itself. If this function is necessary, the BVM-12 accessory unit has to be installed optionally that should be connected to input Z1. In this case input Z1 cannot be used as zone input. If this optional unit is used the supply voltage monitoring value can be adjusted with a potentiometer on the unit between 10 12VDC. The GPRS Pager3 will generate a signal (according to how it is specified on input Z1) when value of supply voltage decreases below the adjusted value. Conection of BVM-12 module has to be done as shown in the figure below: 12V 10V BVM-12 12

13 6.6 Module parameter settings By pressing Set module parameters button the following window apears: Here saved settings can be loaded from files, saved to files or loaded to or from the module or can be compared. 6.7 Edit parameters By pressing Edit parameters button you will have possibility to setup the zones, events, relay outputs, telephone numbers and other parameters according to the instructions in the following chapters. 13

14 6.7.1 Zone settings Normally open / Normally closed: you can select the active state of the zone Zone sensitivity: value in tenth seconds, slower state changes on zone inputs are ignored by the module. Entry delay: (value in seconds, 0-254): This is the time left to disarm the module after violating the specific zone, otherwise at expiration the alarm process is started. Exit delay: (value in seconds, 0-254): This is the period of time for how long the module does not watch the specific zone after arming the system. (The period for leaving the specific zone). 24 hour zone: change of zone state is transmitted by the module even if disarmed. 14

15 6.7.2 Event settings Contact-ID code: event code of 3 digits containing 0..9,A,B,C,D,E,F characters for signaling to monitoring station. (e.g. 130 = alarm, however this code can be used for restoration, since the module will indicate whether it is a new event or restoration in the appropriate part of the Contact-ID report) S1-S4: if set, SMS message will be sent as a result of the specific event to 1-4. phone numbers Reserve GSM: if set, the specific event signals will be transmitted in reserve GSM mode SMS messages: the adjustable text of SMS that is to be sent if the event occurs. Instead of # character used in the SMS message the module substitutes the complete Contact-ID message. The maximum 160 characters include this substitution as well. 15

16 6.7.3 Relay output settings Setting "Control through phone call" function enables the specific relay to be controlled through phone call. In next rows events are specified and it can be set one by one to activate the desired relays at occurrence. 01. Z1 Alarm (alarm in zone 1) 02. Z1 Restore (restoration of alarm in zone 1) 08. Z4 Restore (restoration of alarm in zone 4) 09. Arm (arming) 10. Disarm (disarming) 11. Test report (sending test report message) Any of the above mentioned events or more of them can be selected at the same time to activate the relays at occurrence. It can be set for each relay (RELAY1 and RELAY2), how long to remain activated after activation at the effect of an event or a phone call. (Max. ON time seconds). If value 255 is set, the specific relay will operate in bistable mode, that means if it has been activated it will not deactivate itself, can only be deactivated through phone call (if enabled) or will deactivate on disarm if "Turn REL(1,2) OFF at Disarm" is set (this function does not work in "Always Armed" mode). "Short signal (beep) on Arm/Disarm" function: if set, activates Relay1 impulsively on Arm/Disarm, one impulse on Arm and two on Disarm. This function can be used to signal arming and disarming by connecting e.g. a siren or a flashlight to this output. Relay2 can be set to get activated on GSM network fault by setting "REL2 indicates GSM fault" function. Observation: if the module is set in "Always Armed" mode with the relay(s) set as bistable and the "Controll through phone call" function is not set, in case of relay activation it cannot be deactivated only through the programming software or by disconnecting from power supply! 16

17 6.7.4 Phone number settings 1-4. Phone number: the 4 telephone numbers where SMS messages are to be sent as a result of an event (according to event settings) Caller identification at incoming call: one of four identification modes can be selected for each phone number: o 0 - None: after calling the module, password must be entered before control o 1 Authenticate without password: no password requested before control o o 2 - Relay2 ON: activates Relay2 after caller ph.number identification (free call) 3 - Relay2 ON + pick up: activates Relay2 after caller phone number identification and picks up, therefore further controls can be performed through phone. After dialing no password is requested. SMS forwarding 1-2: the module forwards the SMS messages received to the telephone numbers set here. This is useful e.g. to forward information about balance of prepay type SIM cards. (By leaving this field blank, the module does not monitor incoming messages) Central Ph.nr.: two phone numbers of monitoring station(s) User ID: the four-digit (0..9,A,B,C,D,E,F characters) user identification number can be specified here that is necessary for the Contact-ID reporting to monitoring station. Central station reporting mode: Regular reporting: transmits signals and requests confirmation first from the first station number, if failed then attempts the second station number (select this mode if signalling at least to one of the station numbers is sufficient signalling is considered successful in this case by the module) Dual reporting: transmits signals and requests confirmation from both station numbers (signalling is considered successful only if both numbers are notified). 17

18 6.7.5 Alarm settings Arm/Disarm method: arming and disarming can be performed with external unit (access keypad, key switch, radio controller etc.), and through phone. For arming/disarming with external unit one (Z4) or two (Z3 and Z4) inputs can be used depending on switching signal: o 0 - Always Armed: it is not necessary to arm/disarm the module when used as transmitter device. In this case select this mode and therefore all four inputs will be available for signal reception and the module will be armed permanently. o 1 - Using Switch: arming and disarming is performed with switch or relay contact where one state of the switch (or compliant relay) arms, the other state disarms the module. Closed contact on input Z4 (to V-) arms, opening of this contact performs disarm. In this case input Z4 cannot be used as zone input. o 2 - Using Switch: this mode corresponds to previous one but operates the system inversely (closed contact disarms, open contact arms the module). o 3 - One kind of impulse: arms the system with a closed contact impulse on input Z4 (to V-) and performs disarm with next closed contact impulse on the same input. o 4 - Two kinds of impulses: Select this mode when arming and disarming is performed by closed contact impulses on two different inputs. Such is e.g. a rolling code RC module receiver where one relay is activated for a short time as a result of pressing the arming button and a second relay is activated as a result of pressing the disarming button. Closed contact impulse applied on input Z3 (to V-) arms, also closed contact impulse applied to input Z4 (to V-) disarms the system. In this mode inputs Z3 and Z4 cannot be used for zone function according to the meaning. o 5 - Two kinds of impulses: corresponds to the previous mode but the arming and disarming is performed by impulsive opening of the closed contacts on inputs Z3 respectively Z4 (to V-). Note: in modes 0, 1 and 2 arming and disarming through phone is not available. 18

19 Maximal Alarming time: can be set between 5 and 25 minutes, means how long should the module make attempts of transmission through GPRS or GSM after an event occurred. When this time expires and not all of the calls and SMS transmissions etc. succeed, the module will cancel the alarm process and will not make any more attempts of notification concerning the specific event. This only refers to that specific event, calls and SMS messages occurred by other new events will continue the notification. Maximal number of alarms from one zone: it can be set between 0 and 25 how many notifications to be sent maximum from one zone. Herewith is avoidable that a faulty zone occurs continuously alarms. Disarming and rearming the system enables the zone again, therefore it can send alarms but once more only the maximum number of alarms set. In case of setting value 0, the number of alarm notifications transmittable is unconstricted. If Always armed mode is set as arming/disarming method then this function cannot be used according to the meaning. Test report frequency: the frequency of test report messages can be set in hours (0-255), that is in how many hours interval shall the module send a test report. Setting value 0 means the module does not send test reports. Test report time: here the time of the test report can be set in hh:mm format or on the left of the field the hours and on the right the minutes can be set by shifting. The module takes this time into account on the first day of every month, that is at this time of the first day of every month it sends a test report then within the hour set at frequency, and so on. On the first day of next month it will send a test report again at the given time.. Send test report now: by clicking on this button a test report can be sent at any time. Arming is not allowed if any zone is active: if set, arming is prohibited if any of the zones is active. When you have finished programming save the changes by pressing "Store changes" button or press "Cancel" to close the window without saving. 6.8 Change module's password If you wish to change the password of the module press "Change module's password". After entering the old password, the new password can be set, which has to be re-entered for verification. If you have forgotten the old password, then it cannot be changed, in this case turn to the manufacturer using address found on site and supply the following information: Phone number of the SIM card placed in the module 19

20 6.9 View event log After successful connection to the module, its event log can be viewed by clicking on Read event log button: The event log is updated by each new event, however it can be updated at any time by clicking on Start event log download button. Requested list length: length of event list, this number of events will appear from the latest events. Columns of event list: o Date / Time: event's date and time o Event: event's specification o CID: event's Contact-ID code o G1-G6: signals toward servers through GPRS (servers 1-6.) o S1-S4: SMS messages towards telephone numbers (1-4.) o C1-C2: signals towards monitoring station(s) (1-2.) o State: event's state (Processing, Delayed, Stopped, Timeout, Finished) Signs indicated in columns G1-G6, S1-S4 and C1-C2: o? - signal processing in progress o * - signal transmission successful o R - signal already transfered in other way, therefore signalling is not necessary o! - signal transmission failed o S - alarming has been stopped, therefore signalling is not necessary o T - signalling timeout If you keep the mouse pointer above any cell of the table, details of the specific event will be displayed. If you wish to copy this content, hold down CTRL button on keyboard and the details will remain displayed, therefore the content can be selected and copied as usual. Export to file: by pressing this button event log can be saved in the following three formats: o Excel:Microsoft Excel format o CSV: text file, columns separated by comma o TXT: text file, columns separated by tabulator Close window: press to close event list window 20

21 6.10 Module version query From the example above the following details can be read: Module type: Pager3 GPRS Version number: v1.11 Language: EN (english) Firmware date: (November 5, 2007) 6.11 View event log on server web site Open GPRS server's IP address":8280 page in a web browser. Enter your WEB password and recent events will apear immediately: 7 External elements and functions of the GPRS Pager3 7.1 SIM card case The cover can be opened by pulling horizontally towards the LED display on its marked end. Insert the SIM card here and replace the cover. 21

22 7.2 LED signals Red is continuously lit Red and green blink slowly and alternately Red blinks fast Green blinks with longer pause Green blinks impulsely, Red is not lit Green and red blink impulsely and alternately Green and red blink at the same time No GSM network or telephone power up / restart in progress. The downloaded data is faulty. Event transmission in progress GSM/GPRS connection is OK, system is disarmed GSM/GPRS connection is OK, system is armed GSM network is available but there is no GPRS connection with the server yet. 7.3 Connector terminals V+ Power supply 9-24 VDC V- Power supply negative polarity (GND) Z1 1. contact input Z2 2. contact input Z3 3. contact input Z4 4. contact input NO1 1. relay output (normally open by default) NO2 2. relay output (normally open by default) Important: if the GPRS Pager3 is mounted in a metal housing which is connected to ground, then connect the V- terminal of the module to the same ground point! 22

23 8 Installation guide 8.1 Mounting: Test the GSM signal strength with your mobile phone. It may happen that the signal strength is not sufficient in the desired mounting place. In this case you can change the planned installation place before you mount the device. Do not mount the unit in places where it can be affected by strong electromagnetic disturbances (e.g. near electric motors, etc.). Do not mount the unit in wet places or places with high degree of humidity. As the module will be installed in a metal housing, drill a hole on the metal housing for the FME connector. Choose the drill size appropriate for the FME base part. Fix the FME base with the enclosed screw nuts into the housing. Ensure that the FME base and the metal housing has galvanic connection. In case of using a plastic housing the module can be entirely placed inside. Connecting the antenna: antenna can be connected to an FME-M connector. The antenna supplied with the module provides good transmission under normal reception circumstances. In case of occasionally occurring signal strength problems or/and wave interference (fading), use another (directed) type of antenna or find a more suitable place for the module. 8.2 Putting into operation Disable PIN code request on the SIM card to be placed in the module. (Do not disable PIN request if "FIX SIM" function is set!!!) The caller number identification function must be enabled by the GSM service provider on the SIM card (a few types of SIM cards do not have this function enabled by default). Check the SIM card to be placed into its case properly. Check the antenna to be fixed properly to the GPRS Pager3. Check the wires to be connected as earlier instructed. The device can be powered up. If the module is used as an auxiliary transmission device besides an alarm control panel then make sure that power supply is sufficient at the load of both the control panel and the Pager. The quiescent current of the module is 100mA, however it can reach up to 500mA during communication. 23

24 9 Technical details 9.1 Technical details of the product Power supply voltage: 9-24 VDC Nominal current consumption: 100mA Maximum current consumption: 12VDC, 24VDC Operating temperature: -10ºC - +60ºC Transmission frequency: GSM 900MHz / 1800MHz Dimensions: 84 x 72 x 32mm Weight: 200g (packed: 300g) 9.2 Contents of the package GPRS Pager 3 + terminal connector GSM 900MHz / 1800MHz antenna User manual, Letter of Guarantee, CD USB A-B cable 24

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