GUWAHATI MUNICIPAL CORPORATION Online Trade License System User Manual 7/5/2017 Version no. 1.0
TABLE OF CONTENTS INTRODUCTION... 2 USER MANUAL - CITIZEN... 3 USER MANUAL - OPERATOR... 16 USER MANUAL DEALING ASSISTANT (DA)... 23 USER MANUAL DEPUTY COMMISSIONER (DC)... 28 USER MANUAL ADMIN... 34 1
INTRODUCTION Trade License is certificate/document issued by the respective municipalities which grants the permission to carry on a particular trade or business for which it is issued. Purpose of Trade License To ensure that the citizen is not adversely affected by Health Hazards by improper carrying of a Trade. Provides ULBs with a systematic approach to regulate the Trade Activities in its jurisdictional area. Validity of Trade License The Trade License is issued on Financial Year basis or for a Short Period of time. If the Trade License is issued for a Financial Year, on whatsoever date the trade license is issued, the same will be ended/expires on 31 st March of that Financial Year. For example, if a license is issued on 15 th October 2015, it will be valid upto 31 st March 2016. How to apply Citizens can apply online by using the following link: www.gmcportal.in:8080/gmc-web or visit the respective municipality office with the required documents. Documents to be submitted The following documents needs to be submitted: Registration Certificate / Deed of the land. Rent agreement, if rented premises are used Upto date Property Tax paid receipt Building Permission Agreement with GWMCPL Report of SP (SB)/ SP (Traffic) for trades. 2
USER MANUAL - CITIZEN 1) To Sign up on portal: Click on Register Here as shown in screen 2) Fill the required details in the form and click on sign up 3
3) OTP will be sent on registered mobile number. Enter the received OTP and click on VERIFY OTP 4) Account Creation Confirmation. Click on LOGIN 4
5) Enter Username and Password click on Sign in 6) Citizen dashboard 5
7) To apply for new license: License Register New Registration 8) Fill the required details and Upload the necessary documents in the Registration form 6
9) Click on SUBMIT 7
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10) OTP will be sent on registered mobile number. Enter the received OTP and click on VERIFY OTP 11) Make the payment by clicking on PAY ONLINE 12) Click on YES to confirm payment. 9
13) To apply for Renewal of license: License Register RENEWAL 14) Select the Zone Name and enter your License number in the Enter License No. textbox. Click on VIEW. 15) Click on the Application No. to view details 10
16) Click on RENEW TRADE LICENSE at the bottom of Application form 11
17) Upload the necessary documents and click on SUBMIT 12
18) Make the payment by clicking on PAY ONLINE 19) Click on YES to confirm payment. 20) Enter your Card/Banking details to proceed for online payment. 13
21) Download Acknowledgement slip: On approval of the application from the Deputy Commissioner, the applicant will be intimated for payment of fees, for which the acknowledgement slip can be downloaded by clicking on application no. in Citizen Dashboard under Trade Pending Application(s). 22) Download Trade License: To download the copy of Trade License, click on Download link. It can also be downloaded from Verify Certificate for Trade License link on login page. 14
23) Check Status : To know the status of your Application or the details such as whether the application is approved/rejected, whether the application is with License officer/deputy Commissioner can be known by clicking on Check License Status and entering your Acknowledgement Number in the text box and clicking on search icon 15
USER MANUAL - OPERATOR 1. Login with user credentials. i. Refer to the above image, Enter the username and password in the text boxes provided. ii. Click on submit. iii. iv. Refer to the above screen, in the welcome page of the user, click on Trade License if it s not redirected to dashboard automatically. The below screen is displayed thereafter. 16
v. Refer to the screen above, click on License Register in the left panel of the screen. vi. Refer Above Page Enter the New Registration or Renewal Process. 17
vii. Refer to Above Page. Enter the Assessment ID in the Property Tax Assessment ID category and all the necessary details. viii. Refer to Above Page. Enter the other details of Operator and all the necessary details. 18
ix. Supporting document is a mandatory field below. x. Scan and upload the supporting document in the specification provided in the screen. Click on the browse button. xi. Once browse button is clicked a browser window in displayed. Select the scanned document and then click on open. 19
xii. xiii. xiv. The name of the document is displayed on the screen. You can edit the name of the supporting document as necessary. Then Click On Submit. If you want to reset any Information you can click on Reset. The preview of the application is displayed. xv. Now you submit Your Details. If you want to edit any field, click on edit. 20
xvi. xvii. On successful submission an acknowledgement slip will be generated as above Print the slip by clicking the right side Print Slip button. 2. Checking application status. i. Refer to the below screen, in the right side above, enter the acknowledge no. and press enter or click on the search icon. ii. At the bottom of the page under Search Result, the License acknowledgement number is displayed on the screen along with the status. 21
iii. Refer to the above screen, the details of the application will be displayed with the Status details under Remarks section at the bottom. 22
USER MANUAL DEALING ASSISTANT (DA) 1. Login with user credentials. i. Refer to the above image, Enter the username and password in the text boxes provided. ii. Click on submit. 2. Checking applications Assigned for Action i. Refer to the below image where the DA Dashboard is displayed. ii. Click on the Application box (pending/approved/rejected/reverted self/reverted back) 23
iii. Refer to the below screen shot, the list of Trade License applications which has been assigned to the logged in official is displayed. Click on the Acknowledgement number which is required to be attended for Trade License. iv. Refer to the above screen shot, the details of the application is displayed. v. Scroll down and find the action buttons as per the below screen shot. 24
vi. vii. viii. If you require to browse any supporting document, then click on browse and then upload. For providing your note to the application, you can write in the text box provided in Remarks*. Based on the necessary action the following are the type of action buttons: a. VERIFY & FORWARD: - To forward the application to a senior Trade License officer. Click on yes button to verify and forward the application. b. MORE INFO REQUIRED: - To send back/intimate/notify the applicant that information provided is inadequate and more information is required to be furnished to attend the Trade License. c. REJECT APPLICATION: - To summarily reject the application because of a certain reason. ix. The official can also print the application by clicking on the PRINT APPLICATION FORM button x. If you want to forward or revert application as a manually officer, then you can select the officer then forward or revert. 25
3. Trade License Update Payment xi. Click on option for updating payment in the left panel. Following screen is shown xii. Enter the Acknowledgement no. for which payment needs to be updated in the textbox and click on VIEW. Following screen is shown where you need to input the Receipt no., Booklet No. and select the Pay date. 26
xiii. The system will not allow to enter any receipt which is already used. It will show an error as shown in below screen: xiv. Enter the Receipt number, Booklet number and Pay Date to get the UPDATE PAYMENT button as seen in below screen: xv. Click on UPDATE PAYMENT to update the Trade License payment. 27
USER MANUAL DEPUTY COMMISSIONER (DC) 1. Login with user credentials. i. Refer to the above image, Enter the username and password in the text boxes provided. ii. Click on submit. iii. iv. Refer to the above screen, in the welcome page of the user, click on Trade License The below DC dashboard screen is displayed thereafter. 28
2. Checking applications Assigned for Action v. Refer to the below image where the user dashboard is displayed. vi. Click on the Application box (pending/approved/rejected/reverted self/reverted back) vii. Refer to the below screen shot, the list of Trade License applications which has been assigned to the logged in official is displayed. viii. Click on the Acknowledgement Number which is required to be attended for Trade License 29
ix. Refer to the above screen shot, the details of the application is displayed. x. Scroll down and find the action buttons as per the below screen shot. xi. xii. If you require to browse any supporting document, then click on browse and then upload. For providing your note to the application, you can write in text box provided in Remarks*. 30
xiii. Based on the necessary action the following are the type of action buttons: a. APPROVE: - To approve the application. On approval, the approved application gets forwarded to the operator b. EDIT: To edit any details or uploaded documents. c. MORE INFO REQUIRED: - To send back/intimate/notify the applicant that information provided is inadequate and more information is required to be furnished to attend the Trade License. d. REJECT APPLICATION: - To summarily reject the application because of a certain reason. The application can be rejected by entering the remarks in the text area provided, the rejected application gets forwarded to the operator e. The official can also print the application by clicking on the PRINT APPLICATION FORM button f. To forward/revert application to DLO, Field Officer or DA, you can select the officer then click on YES in the forward application alert box to forward/revert the application. 3. Duplicate License xiv. Select the option from left menu xv. Enter the license number and click on Search icon. xvi. Click on Application number to edit the details and generate duplicate license. 31
4. Sending Show Cause Notice/Closure Notice xvii. To send show cause notice to license holders, click on Show Cause Notice / Closure Notice in left panel to get the screen as shown below: xviii. Select the number of years 1,2 or 3 from the drop down and click on SEARCH button to get the list of license holders specific to the year selection made. xix. Check the box against the license holders to whom show cause notice needs to be issued and click on Send Show Cause Notice button. 32
5. MIS Report/ Revenue Report/ MIS Defaulters List xx. To access MIS Report, click on MIS Application in left panel to get the screen as shown below: xxi. Select filters available in drop down and date range to get specific reports by clicking on GENERATE REPORT. Report generated can be exported to excel by clicking on EXPORT TO EXCEL. Same process needs to be followed to access Revenue report and MIS defaulters list. 33
USER MANUAL ADMIN 1. Login with user credentials. i. Refer to the above image, Enter the username and password in the text boxes provided. ii. Click on submit. iii. iv. Refer to the above screen, in the welcome page of the user, click on System Settings. The below screen is displayed thereafter. 34
2. Manage User: Can create user name and password for user who will login in as department user. Select the option from the left panel. i. Provide the details such as name, login id, password, user type and other details. Click on SAVE, the user with provided details gets created. ii. The list of Created user gets listed as shown which can be further edited by the admin user. 3. Manage License Trade Type : i. Select the option from the left panel. ii. Enter the License Trade Type (name of Trade), Trade fee, User Type (License Type) and click on SUBMIT. iii. The list of trade created gets listed which can be edited by Admin user. 35