Csco TelePresence MCU 4200 Seres Gettng started 61-0002-08
Contents General nformaton... 3 About the Csco TelePresence MCU 4200 Seres... 3 Package contents... 3 Port and LED locaton... 3 LED behavor... 4 Connectng the MCU... 6 Before you start... 6 Step one: Connect power... 6 Step two: Connect to Ethernet Port A... 6 Intal confguraton... 7 Step one: Connect to the console port... 7 Step two: Confgure Ethernet Port A settngs... 7 Step three: Assgn an IP address to the MCU (optonal)... 8 Step four: Dscover the IP address of the MCU... 9 Confgurng the MCU...10 Step one: Log n to the MCU...10 Step two: Usng an H.323 gatekeeper or SIP regstrar (optonal)...10 Step three: Add endponts (optonal)...11 Usng the MCU...12 Creatng conferences...12 Callng partcpants n to a conference...13 Callng n to a conference...13 Streamng conferences...14 Instructng conference partcpants...15 Checkng for updates...15 Troubleshootng and techncal support nformaton...16 Usng the event log to help solve a problem...16 Gettng more help...16 Techncal specfcatons...17 Ant-statc precautons...17 Dsclamers and notces...18 2
General nformaton General nformaton About the Csco TelePresence MCU 4200 Seres The Csco TelePresence MCU 4200 Seres s a range of technologcally advanced and powerful Multpont Control Unts (MCU). They are desgned to provde hgh qualty voce and vdeo conferencng. Package contents The followng tems are ncluded wth the MCU. Verfy that you have these tems before nstallng the devce: Csco TelePresence MCU unt Console cable (blue) Power cable Rack mountng kt Port and LED locaton Fgure 1 shows the poston of ports and LEDs on the MCU. Fgure 1: MCU front panel Compact Flash Actvty LED Status LED System Load LEDs Ethernet Port Status LEDs Csco MCU 4220 Console Port Alarm LED Ethernet Ports Power LED 3
General nformaton LED behavor Table 1 descrbes the behavor of the LEDs. Table 1: MCU LED behavor LED Color Indcates Compact Flash Actvty Flashng green One of: the MCU s bootng a confguraton change has been made the confguraton s beng transferred by FTP Status Green The MCU s operatng normally Alarm Red The MCU s bootng or has developed a fault, for example: temperature s outsde normal lmts fan falure battery falure of the nternal clock Refer to the web nterface for more nformaton about the problem (go to Status > Health System Load Green The MCU s processng conference data. The LEDs represent the meda processng load of the MCU. The column numbered 1 represents audo load. The other columns represent vdeo DSP load. Meda processng load s also dsplayed n the web nterface: go to Status > General 4
General nformaton Table 1: MCU LED behavor (contnued) LED Color Indcates Ethernet Port Status, for each Ethernet port: FDX Green The lnk has been negotated as a fullduplex lnk Act Green Packets are beng transmtted on ths port Lnk Green The speed of the lnk from ths port, whch s ether 10, 100, or 1000 Mbps Power Blue The MCU s recevng power 5
Connectng the MCU Connectng the MCU Before you start IMPORTANT: Before nstallng the MCU, you must read the safety nformaton at http://www.csco.com/go/telepresence/safety. Step one: Connect power Connect the power connector on the rear of the unt to the power supply usng the suppled power cable. (There s no On/Off swtch.) Step two: Connect to Ethernet Port A Connect an Ethernet cable from Ethernet Port A to an Ethernet swtch (rather than a hub, to mnmze nterference from other devces on the network). The Ethernet port s a 10/100/1000 Mbps auto-sensng connecton. Only connect to Ethernet Port B f you need to connect the MCU to a second subnet.! Do not connect Ethernet Port A and Ethernet Port B to the same subnet. 6
Intal confguraton Intal confguraton Step one: Connect to the console port 1 Ensure power s connected to the MCU and the Status LED s green. 2 Connect the console port of the MCU to the seral port of your PC usng the blue RJ45 to DB9 cable suppled. 3 Use a seral termnal program, such as Secure CRT or HyperTermnal, to connect to the MCU. Set your termnal software to the followng settngs: Baud rate: 38400 Data bts: 8 Party: none Stop bts: 1 Flow control: none 4 Press Enter and the followng command prompt appears on the termnal: MCU:> Step two: Confgure Ethernet Port A settngs The default settng for the MCU Ethernet ports s auto-sensng mode. If the swtch ports to whch you connect the MCU are not also set to auto-sensng mode, then you need to confgure the MCU Ethernet ports to use the same speed and duplex mode. Only connect to Ethernet Port B f you need to connect the MCU to a second subnet. Both ends of the Ethernet connecton must be confgured n the same way. For example, ether confgure both ends of the lnk to be autosensng or confgure both ends to operate at the same speed and duplex. To establsh a 1000Mbps connecton, both ends of the lnk must be confgured as auto-sensng. 7
Intal confguraton To confgure Ethernet Port A, enter the followng for auto-sensng mode: ethertype A auto or to confgure a speed and duplex, use the followng command: ethertype A <10 100> <half full> To dsplay the current confguraton and status of the Ethernet ports, enter: status For example, to confgure a full-duplex 100Mbps lnk, enter: ethertype A 100 full To establsh a 1000Mbps connecton, both ends of the lnk must be confgured as auto-sensng. Step three: Assgn an IP address to the MCU (optonal) The default settng for the MCU s to use DHCP to obtan an IP address. You can assgn a statc IP address f you prefer or f a DHCP server s not avalable. If you want the IP address of the MCU to be assgned by your DHCP server, omt ths step. From Verson 4.2: From verson 4.2, MCU software supports IPv4 and IPv6 addressng. Default settng: Port A s confgured to assgn an IPv4 address usng DHCP; IPv6 on Port A s dsabled. To assgn a statc IPv4 address to Port A, use the followng command: statc A <IP address> <netmask> [<default gateway address>] For example, to assgn an address of 192.168.1.2 where the default gateway s at 192.168.1.1, enter: statc A 192.168.1.2 255.255.255.0 192.168.1.1 To set DNS manually, use ths command: dns <DNS server address> [<secondary DNS server>][<doman>] To return to usng DHCP after settng a statc IPv4 address, use the followng command: dhcp -4 A For nformaton on assgnng a statc IPv6 address type help statc, for nformaton on assgnng an automatc IPv6 address type help dhcp or else refer to the onlne help. 8
Intal confguraton Step four: Dscover the IP address of the MCU 1 To dsplay the current status of the IP address, enter: status If you have DHCP enabled on your network and you are allowng the MCU to acqure ts address usng DHCP, the IP address that has been acqured by Ethernet Port A wll be shown; f you have assgned a statc IP address, that s the address that wll be shown. 2 Make a note of the IP address. You wll use ths to access the web nterface of the unt. 9
Confgurng the MCU Confgurng the MCU Step one: Log n to the MCU All admnstraton of the MCU s performed va the web nterface. To log n to the web nterface of the MCU: 1 Use your browser to navgate to the IP address of the MCU (to dscover the IP address, refer to the prevous secton). 2 Clck Log n and enter the user name admn wth no password. The Logn nformaton page s dsplayed. Csco recommends that you change the admn account to use a password as soon as possble. To do that, clck Change password on the Logn nformaton page or go to Users, clck the admn lnk, and provde the requred user nformaton. Step two: Usng an H.323 gatekeeper or SIP regstrar (optonal) If you have H.323 endponts, usng an H.323 gatekeeper can make t easer for partcpants to call n to a conference. You can confgure the MCU to use an external gatekeeper or ts own bult-n gatekeeper. For nformaton about usng the bult-n gatekeeper, refer to the onlne help. If you have SIP endponts, usng a SIP regstrar can make t easer for partcpants to call n to a conference. To confgure the MCU to use an H.323 gatekeeper: 1 In the web nterface of the MCU, go to Settngs > H.323. 2 Enable H.323 gatekeeper usage and confgure the settngs you requre, usng the onlne help for further assstance. 3 Clck Apply changes. To confgure the MCU to use a SIP regstrar: 1 In the web nterface, go to Settngs > SIP. 2 Enable SIP regstrar usage and confgure the settngs you requre, usng the onlne help for further assstance. 10
Confgurng the MCU 3 Clck Apply changes. Before you confgure the MCU to use, and regster conferences to, a SIP regstrar, you must set up the MCU and ts conferences on that SIP regstrar. Step three: Add endponts (optonal) One way to add partcpants to a conference that you create s to have the MCU automatcally call them when the conference starts. To do ths, you confgure ther endponts on the MCU. When you set up a conference, you can choose the endponts from the Pre-confgured partcpants lst. Ths s easer than enterng each endpont s detals every tme. Partcpants that are pre-confgured for a conference wll automatcally be called by the MCU to jon that conference. To defne pre-confgured endponts: 1 In the web nterface of the MCU, go to Endponts: To add a H.323 endpont, clck Add H.323 To add a SIP endpont, clck Add SIP To add a VNC screen, clck Add VNC 2 Confgure the endpont settngs you requre, usng the onlne help for further assstance. 3 Clck Add endpont. 11
Usng the MCU Usng the MCU Creatng conferences To create a conference: 1 In the web nterface of the MCU, go to Conferences and clck Add new conference. 2 Type a Name for the conference, for example SalesMeetng. 3 Type an optonal numerc dentfer, for example 123. Ths wll be the telephone number that partcpants can use to jon the conference when callng n to the MCU va a gatekeeper or SIP regstrar. There are two types of conference partcpant: charperson and guest. IDs and PINs allow partcpants to connect to conferences as the correct partcpant type. Charperson partcpants use the Numerc ID and optonally, the PIN; guest partcpants use the Guest numerc ID and optonally, the Guest PIN. For more nformaton, refer to the onlne help. 4 If you are usng a gatekeeper, select H.323 gatekeeper; f you are usng a SIP regstrar, select SIP regstrar. 5 Ensure the Maxmum duraton of the conference s suffcent (the default s one hour). 6 All other values can be left at ther default settngs. Refer to the onlne help for further nformaton about the avalable settngs. Note that f you do not confgure the conference to start mmedately, t wll become a scheduled conference and wll be nactve untl ts start tme. 7 Scroll down and clck Add conference. The conference you have created s now actve (f you used the default mmedate start tme) and partcpants can jon n one of two ways: ether the MCU can call out to specfed endponts or endponts can dal n. Any endponts that have been added to a conference, as pre-confgured partcpants, wll be called n to the conference by the MCU. 12
Usng the MCU Callng partcpants n to a conference To call partcpants n to a conference: 1 In the web nterface of the MCU, go to Conferences and clck on the name of an actve conference. 2 On the Partcpants tab, clck Add partcpant to call out to an H.323 or SIP endpont. 3 In the Address feld: where there s no H.323 gatekeeper or SIP regstrar, type the IP address, host name, or SIP URI of an accessble endpont on your network f you are usng an H.323 gatekeeper, enter the number regstered wth the gatekeeper for the requred endpont f you are usng a SIP regstrar, enter the number regstered wth the SIP regstrar for the requred endpont 4 Leave the other felds as ther default values and clck Call endpont. The MCU automatcally connects to the endpont. 5 If the endpont s not confgured to automatcally answer calls, accept the call on the endpont. Callng n to a conference Partcpants can call n to conferences n ether one of two ways: f you have gven the conference a numerc dentfer and you are usng an H.323 gatekeeper or SIP regstrar, tell partcpants to dal the numerc dentfer from ther endpont to jon that conference partcpants can dal the IP address of the MCU to access the auto attendant of the MCU. Partcpants wll see a menu of avalable conferences on ther vdeo screen and wll hear nstructons 13
Usng the MCU Streamng conferences Streamng s a way of vewng a conference n a standard web browser. The MCU allows streamng of vdeo and, f enabled for a conference, the streamng of data. You can also conduct a text chat and add notes and drawngs to the data stream. Note that to use the chat faclty when streamng a conference, your MCU needs the web conferencng feature key. For more nformaton, contact your reseller. You can confgure two streamng optons on the MCU that wll be avalable for users to choose between when streamng conferences. For each streamng opton, you must choose a meda player (QuckTme, RealPlayer, or Wndows Meda Player) and a bt rate. To confgure streamng optons: 1 In the web nterface of the MCU, go to Settngs > Streamng. 2 Confgure the streamng optons you requre, referrng to the onlne help for more detals about optons. 3 Clck Apply changes. Streamng users wll need to have nstalled one of the meda players that you have chosen for the two streamng optons. Streamng users mght also need to nstall Java (from www.java.com). To stream a conference: 1 In a web browser, go to the IP address of the MCU and clck Streamng. If you are already logged n, go to Home and clck Streamng. 2 If web conferencng s enabled, type n a Sgn-n name. Ths s the name by whch you wll be dentfed f you chat. 3 Type n the Conference ID (the numerc dentfer of the conference). 4 Clck Stream ths conference and streamng wll start. 14
Instructng conference partcpants Instructng conference partcpants You need to tell conference partcpants how to jon conferences. You can also tell them how to use the Far-End Camera Controls (FECC) to navgate menus n the auto attendant and choose conference layouts. There s a document: Gettng Started: Accessng Conferences avalable n the documentaton area of the Csco web ste, whch you can prnt out and gve to conference partcpants. Checkng for updates It s a good dea to regularly check for updates to the man MCU software mage on the Csco web ste. Ths secton descrbes how to upgrade the MCU usng the web. Note that you can also upgrade the MCU usng FTP; ths can be more relable f you are upgradng the devce remotely. Upgradng your devce va FTP s descrbed n the release notes that are avalable alongsde the software mages n the support secton of the web ste. To check for, and download, updates: 1 Log n to the MCU web nterface and go to Status > General. 2 Make a note of the software verson that s currently nstalled. 3 Go to the support secton of the web ste and check f a more recent release s avalable for the MCU. 4 If a more recent release s avalable, download t and save t locally. To upgrade the MCU: 1 Unzp the software release fle that you downloaded. 2 In the MCU web nterface, go to Settngs > Upgrade. 3 In the Man software mage secton, clck Browse and locate the unzpped fle. 4 Clck Upload software mage. The browser begns uploadng the fle to the MCU, and a new browser wndow opens to ndcate the progress of the upload. When fnshed, the browser wndow refreshes and ndcates that the software upgrade s complete. 5 Go to Settngs > Shutdown to shut down and restart the MCU. Note that shuttng down the MCU wll dsconnect all partcpants. 15
Troubleshootng and techncal support nformaton Troubleshootng and techncal support nformaton Usng the event log to help solve a problem You can use the event log to produce debuggng nformaton to assst techncal support n solvng any problems. Event loggng capture flter topcs are set by default to Errors, warnngs and nformaton. Do not change the capture flter topc level wthout the gudance of techncal support. Gettng more help Csco recommends regsterng your product at http://www.tandberg.com/ servces/vdeo-conferencng-product-regstraton.jsp n order to receve notfcatons about the latest software and securty updates. New feature and mantenance releases are publshed regularly, and we recommend that the MCU s software s always kept up to date. If you experence any problems when confgurng or usng the MCU, consult the onlne help (avalable wthn the UI of your MCU) for an explanaton of how ts ndvdual features and settngs work. If you cannot fnd the answer you need, check on the web ste at http://www.tandberg.com/support to make sure that the MCU s runnng the most up-to-date software and for further relevant documentaton. You or your reseller can get help from our support team by rasng a case at http:// www.tandberg.com/support/vdeo-conferencng-onlne-support.jsp. Make sure you have the followng nformaton ready: The seral number and product model number of the unt The software buld number whch can be found on the product user nterface Your contact emal address or telephone number A full descrpton of the problem 16
Techncal specfcatons Techncal specfcatons Power requrements Table 2: MCU 4200 Seres ratngs Ratng Nomnal voltage Current ratng Supply voltage range Value 115V to 230V 50/60 Hz 2A Maxmum 100 to 240V 50/60 Hz Over-current protecton Ensure the supply to ths unt s protected by a branch crcut protector rated by a maxmum of 20A.! Cauton over-current devces must meet applcable natonal and local electrcal safety codes and be approved for the ntended applcaton. Operatng envronment The MCU must only be used wthn the followng envronmental condtons: Table 3: Operatng envronment Envronment Temperature Humdty Operatng envronment 0 C to 35 C 10% to 95% (non-condensng) Non-operatng envronment -10 C to 60 C 10% to 95% (non-condensng) Optmum operatng envronment 21 C to 23 C 45% to 50% (non-condensng) Ant-statc precautons When servcng or removng components or connectons, frst attach an ant-statc wrst strap to an approprate earth pont. 17
Dsclamers and notces Dsclamers and notces THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Csco mplementaton of TCP header compresson s an adaptaton of a program developed by the Unversty of Calforna, Berkeley (UCB) as part of UCB's publc doman verson of the UNIX operatng system. All rghts reserved. Copyrght 1981, Regents of the Unversty of Calforna. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Csco and the Csco Logo are trademarks of Csco Systems, Inc. and/or ts afflates n the U.S. and other countres. A lstng of Csco's trademarks can be found at www.csco.com/go/ trademarks. Thrd party trademarks mentoned are the property of ther respectve owners. The use of the word partner does not mply a partnershp relatonshp between Csco and any other company. (1005R) Any Internet Protocol (IP) addresses and phone numbers used n ths document are not ntended to be actual addresses and phone numbers. Any examples, command dsplay output, network topology dagrams, and other fgures ncluded n the document are shown for llustratve purposes only. Any use of actual IP addresses or phone numbers n llustratve content s unntentonal and concdental. February 2011, Csco Systems, Inc. All rghts reserved. 18