London Dental and Education Training ewisdom User Guide www.ewisdom-london.nhs.uk
ewisdom The Online CPD Tool for all the Dental Team With over 850 courses at your fingertips, you can stay ahead in Radiology, Infection Control, Medical Emergencies and many more... ewisdom The Online CPD Tool for all the Dental Team 1. Register for an online account at www.ewisdom-london.nhs.uk/register 2. Plan your Professional Development Plan (PDP) 3. Pay for courses 4. Print your certificate 5. Manage your five year CPD cycle How will ewisdom make it easier to plan and record my CPD? ewisdom enables you to plan, search and book a course place when you re ready and at your convenience. It will also keep a record of all the Health Education England courses you attend, and you will be able to add details of all other verifiable and non-verifiable CPD you undertake. How can ewisdom support my PDP? At registration, you will be prompted to complete a short Professional Development Plan (PDP). This tool will help you to choose courses that are in your speciality; enabling you to progress with your career plan and provide safe, effective patient care in line with regulatory requirements and your own aspirations. Your personalised account will remind you about courses you are booked on and suggest future courses that are relevant to your PDP. 2
Contents Login to ewisdom 4 Your ewisdom home page 4 Part 1: Register 7 Sign up 8 Activate 9 Change your password 10 Change your Personal details 11 Part 3: Evaluation 21 View your CPD 22 Give feedback 22 Download your Certificate 23 Add additional CPD courses 24 Part 2: Search & Book Courses 13 Searching courses 14 Course details 15 Booking courses 16 Booking others 17 Pay for your courses 18 Order history 19 Part 4: Frequently Asked Questions 27 Group Bookings 28 Cancelling your place on a course 29 Forgotten your password 29 3
ewisdom The Online CPD Tool for all the Dental Team Login to ewisdom When you login to ewisdom (www.ewisdom-london.nhs.uk/login), enter the email address you registered with (e.g. michael@google.com) and your password and click the Login button (1). Your ewisdom home page Once you have logged in, your ewisdom home page will appear. You can access your home page at any time by clicking on the ewisdom logo, in the top left hand corner (1). 4
Your home page contains four personalised sections: A. Suggested courses (2) ewisdom will suggest courses for you to attend, based on the information you entered in your Personal Development Plan and outstanding core requirements. B. CPD status (3) This section records your CPD points and allows you to keep track of where you are in your five-year and yearly cycle. C. Your CPD diary (4) This shows the courses you are booked for each month. D. Feedback/Reflective commentary (5) This is where you can provide feedback on the courses you have attended. Once Admin has confirmed your attendance, a link will appear for you to access your feedback form. The Reflective Commentary section will stay live for three months from the course date and gives you the chance to record your own insights into the course and what you learned from it. 5
Part 1 Register
Sign up To sign up, visit the ewisdom site: www.ewisdom-london.nhs.uk/login Click on the click here link (1). This will take you through to the registration process. Fill in the registration details and read the ewisdom terms and conditions by clicking on the terms and conditions link (2). If you agree with the terms and conditions, click I agree to the terms and conditions box (3) and then click on the Register button (4). You will then see the following message: Confirmation Thank you for registering with ewisdom. You have been sent an email containing a link which you must access in order to activate your account. You will then be able to login and start booking courses. Note: Please check your junk mail for this email. 8
Activate Once you have registered, an activation link will be sent to the email account you registered with. If you cannot find this in your inbox, check your junk/spam folder, as it may be there. Click on the activation link (1). The following screen will then appear: 9
Change your password To change your password on ewisdom (1) and click on the Profile button (2). The password field will be empty. Change your password in both the Password and Confirm password boxes (3), and then click the Save button (4). 10
Change your personal details To change your personal details on ewisdom, go to your ewisdom home page by clicking on ewisdom (1) and click on the Profile button (2). You can then update your personal, professional or profile details. After changing your details, you must click the Save button, located at the bottom right of the page. 11
Part 2 Search & Book Courses
Searching courses You can search for courses by clicking on the Search courses button (1), in the top left corner of your home page. You can filter your search using: Date, Location, CPD Subject Area, Speaker, Price, Type of Delivery (lecture, etc), Course ID, Role, and Course Title box where you can enter the title of the course. Once you have filtered down your search, press the blue Search button (2). You can also rearrange the search according to Course ID, Subject Area, and PGC location, located in the Courses header bar (3). 14
Course details Once you have found a course that is of interest to you, the next step is to find out more information and decide whether it s suitable for your training needs. By selecting the title of the course, you can take a look at the course details. You can find additional information such as Date & Time, Pre-course material, PGC, Speakers, CPD hours, Price, Aims, Objectives, Subject area(s), Role Intended, Course type, Current spaces available and any additional information relevant to the course. Please take careful note of a course s suitability before continuing with your booking, especially with regard to additional information and role intended. If you would like more help, just contact the web support team: ewisdom@southlondon.hee.nhs.uk If you are happy to continue with the booking, you can select the Book now button (4) or go Back (5) to the search page and return to your original search. 15
Booking courses Once you have found the course that suits your training needs, you can book yourself onto it. ewisdom allows you to book multiple people onto a course, but each person must have already set up their ewisdom account. You can also book colleagues and friends onto a course without booking yourself. To book onto a course, you can either select the Plus button (1) from the course list or, having viewed the course details, select the Book now button (see Course details). You will see the following screen: From here, you can: continue to search for more courses to book by clicking on the Continue shopping button (2). delete a course by ticking the Remove box (3) and then clicking the Update box (4). proceed to payment by clicking on the Confirm booking button (5) send an email invitation for friends or colleagues to join you by clicking on the Invite others button (6) pay for someone else to join you on the course (they will need to be registered on ewisdom first to use this function) by clicking on the Add booking button (7). You will then be asked whether you are booking the course for yourself. Please choose the relevant option. 16
Booking others If you answered that you are not booking for yourself, choosing No at the earlier stage (see 2.3 Booking courses), you will then search for the user(s) you are booking onto the course. Once you have added someone to the course, you will be directed to your basket. If you would like to add an additional person, select the Add booking button (2) Once you have found the user you want to book onto the course, select the Add attendee button (1). You will then return to the user search page. Please repeat this process until all users are added onto the course. Once the payment has been made, each user added onto the course will be individually notified by email that you have booked them onto the course. In addition, to your colleagues booking confirmation, you will receive payment confirmation. 17
Pay for your courses You can always refer back to your basket by selecting the Basket button. It s always visible. Click on the View basket button to view the courses you have chosen. If you would like to remove a course, invite a friend or colleague or pay for someone else to join the course with you, do this now before confirming your booking. Once you are sure you are ready to pay for your courses, click on the Confirm booking button (1). Having confirmed your booking, you will then be redirected to a secure University of London payment gateway. This is another confirmation page, at which point you can still change your mind and press the back button on your browser. You will then be presented with a summary of the contents of your basket. To complete payment click on the Continue button (2). If not happy, you can choose to go back (3) and edit your basket as you wish. Click on the Continue button (4) to proceed to the payment page, where you will enter your card details to complete the payment process. Please note: ewisdom s payment system is based on an hourly cycle. This means that you are booked onto a course for an hour, to allow sufficient time for payment. If after that time payment has been unsuccessful, your booking will be cancelled and you will need to book again. 18
If your payment is successful If your payment is successful, you will receive an email with the subject heading ewisdom order confirmation. This email will confirm your card payment and also attaches a receipt which can be used to reclaim expenses. Please retain this email in a secure folder for your records. If you want to cancel your booking, you will need to forward this email and the attached receipt to the ewisdom support team on ewisdom@southlondon.hee.nhs.uk Order history You can find a record of all of your payment attempts, in your Order history (1). If your payment is unsuccessful If your payment is unsuccessful, the payment system will prompt you to change any incorrect details, once you select Try Again. Please note, that if you do not complete your payment within 45 minutes your payment will automatically become unsuccessful and you will have to start the process once again. If the problem persists, please contact the web support team: ewisdom@southlondon.hee.nhs.uk Your order history includes all successful and unsuccessful payments. Select View details (2) for more information about an individual transaction. 19
Part 3 Evaluation
View your CPD You can take a look at your five-year and current year CPD cycle status by accessing your home page. You will see the CPD box in the top right corner of your home page (1). Give feedback Once your attendance on a course has been confirmed, feedback for that course will be added to your feedback box (1). Click on the Rate this course button (2) for the course you want to provide feedback for. You have four weeks following the course copnclusion to complete the feedback. 22
Download your certificate Once you have provided feedback on the course you attended, your certificate will automatically become available to download. Go into the CPD & Certificates section (1) and click on the Certificate link (2) and your certificate will start to download. 23
Add additional CPD courses You can add past courses you have attended with other organisations to your CPD profile by clicking on the Other CPD tab (1) and then clicking on the Add CPD button (2). This will enable you to keep all of your CPD in one location. The screen below will appear. Fill in the details and press the Submit button (3). 24
With ewisdom you will be able to identify your education needs, plan your CPD, search, book and pay for courses, print CPD certificates and provide post course feedback on your learning. You can also use e-wisdom as a central resource for all your training needs.
Part 4 Frequently Asked Questions
Group bookings To book multiple people onto a course, each person must have an ewisdom account already set up. You can book colleagues and friends onto a course without booking yourself. After choosing the course (see Part 2: Search & Book Courses), click on the Plus button (1). Search for and add one user at a time using at least one of the search boxes: First Name, Surname, Email or GDC Number (2). Then click on the Search button (3). Click on the Add attendee button (4) associated with the person you would like to add to your booking. This will add the chosen person to your basket. If you would like to add another person, follow the same steps until everyone you would like to book for is in your basket. Then refer back to page 18 (Pay for your courses) to complete your group booking. 28
Cancelling your place on a course Please be aware of our cancellation policy. You can access this at any time by visiting: www.ewisdom-london.nhs.uk/termsandcondition In order to process your refund, we will need you to forward your order confirmation email which we sent you at the time of your booking. It may be easier to find under the subject heading ewisdom order confirmation. In your forwarded message, please confirm which course you would like to cancel and why. If you are entitled to a refund, you will receive this within two weeks of making your claim (the day we receive your written request). The refund will be deposited back onto the card you used to pay for the courses. You will receive an email confirming that money has been refunded on your card. Forgotten your password If you have forgotten your password, click on the Forgotten password link (1) on the ewisdom home page. 29
You will then be asked to enter your email address (2) in the space provided. Click on the Submit button (3). Please check your email and follow this link, which will redirect you to this page and prompt you to enter your new password. Enter a memorable password between 6 and 12 characters long. You will receive confirmation that an email has been sent to the email address you provided, along with a link allowing you to reset your password. Please note that this link will expire after 24 hours of being issued. 30
London Dental and Education Training Health Education England Stewart House 32 Russell Square London WC1B 5DN www.ewisdom-london.nhs.uk Health Education England