ALABAMA DEPARTMENT OF TRANSPORTATION (ALDOT) STATEWIDE OPERATIONS TMC Operational Procedures Traffic Incident Management Performance Measures
Project Mission Effective Operations Performance Improvement Consistency Commitment
Research GRITS TMC Tours
Project Scope September 2013 Procedures TMC Operations Traffic Incident Management Performance Measures RTMCs Birmingham Mobile Montgomery Muscle Shoals (future)
Policies & Operational Procedures Regional/ Birmingham Mobile Montgomery The primary routes which are managed include: I- 65, I-85, US-80, US-82, US- 31, and US-231 The primary routes which are managed include: I- 10, I-65, I-165, US-90 and US-98 The primary routes which are managed include: I- 20, I-59, I-65, I-459, US-280, and future I-22
TMC Operational Procedures Operations Staff & Personnel Guidelines Systems & Applications Event/Incident Management Detection & Response Service Patrols ITS Maintenance Performance Measures
Systems & Applications Event Management Algo ATMS
Systems & Applications ASAP Services
Systems & Applications Traveler Information http://www.algotraffic.com
Systems & Applications ITS Maintenance Maintenance Management System RoadMAP ALDOT Maintenance Management System
Traffic Incident Management (TIM) Alabama TIM Guidelines TIM Stakeholder Outreach and Education TIM Program Detours and Emergency Alternate Routes National TIM Responder Training
Objectives of Alabama s TIM Initiatives Increase responder safety by reducing their exposure Decrease secondary incident occurrences Minimize impacts traffic congestion and delay Decrease incident clearance time Improve inter-agency communication and coordination during incidents
Alabama TIM Guidelines Best Practices for Quick Clearance Responder Safety Tips Emergency Temporary Traffic Control Guidelines Incident Action Procedures
Detours & Emergency Alternate Routes Pre-Planning Requirements Deployment Considerations Regional Detour Plans Montgomery region: I-65 and I-85 Mobile region: I-10 and I-65 Birmingham region: I-65, I- 20/I-59
TIM Stakeholder Outreach & Education Primary Responders: Law enforcement Fire and rescue personnel Transportation Emergency Medical Services (EMS) Towing and recovery agency personnel 911 dispatch /TCC/ TMC Support Responders: Coroner/medical examiner Toll operators Environmental Protection Division (EPD) HAZMAT mitigation agents Alabama Emergency Management Agency
TIM Program Recommendations to Establish and Maintain a TIM Program Regional TIM Teams Best Practices from Other States
SHRP2 TIM Responder Training Train the Trainer Classes Interactive training with case studies, tabletop role-playing scenarios, and field practicum 2 instructors (police, fire, DOT) per session 10-hour intensive course Responder-Level Classes and Options Multi-disciplinary sessions 4-hour modified course Single-lesson modules covering 9 topics
Traffic Incident Management (TIM)
Performance Measures TMC Operational Measures Incident Duration T0 Incident Occurred T1 Incident Reported T2 Incident Verified T3 Incident Dispatched T4 Response Arrives T5 Roadway Cleared T6 Incident Cleared T7 Normal Flow Returns 8:00 8:01 8:10 8:05 8:10 8:30 8:35 8:40 Performance Measures T0 Detection Time T1 Incident Reported T2 Incident Verified T3 Incident Dispatched T4 Response Arrives T5 Roadway Cleared T6 Incident Cleared T7 Normal Flow Returns 0:01 0:01 0:10 0:05 0:10 0:30 0:34 0:40
Vehicle Fire 9% Performance Measures TMC Operational Measures INCIDENT TYPE Construction 16% Weather 10% Crash 45% Disabled Vehicle 20%
Performance Measures TMC Operational Measures 16 14 12 10 8 6 4 2 0 Travel Time Accuracy Segment 1 Segment 2 Segment 3 Segment 4 Segment 5 Segment 6 Segment 7 Segment 8 Time Variation (min.) Accuracy (%) 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
Performance Measures TMC Operational Measures 16 14 12 10 8 6 4 2 0 DMS Travel Time Accuracy 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Time Variation (min.) Accuracy (%)
Performance Measures TMC Operational Measures Traveler Information Dissemination DMS HAR ALERTS 160 140 120 100 80 60 40 20 0 April May June
Performance Measures TMC Operational Measures Alerts DMS HAR Weather June May April June May April June May April Constructi on Weather Weather Debris Construction Construction Disable Vehicle Vehicle Fire Debris Disable Vehicle Debris Disable Vehicle Accident Vehicle Fire Vehicle Fire 0 20 40 60 Accident Accident 0 20 40 60 0 5 10
Performance Measures ASAP Operational Measures CALLED FOR ASSISTANCE TRAFFIC CONTROL TAGGED ABANDONED VEHICLE DEBRIS PUSH OR PULLED NOTIFIED LAW ENFORCEMENT MECHANICAL ASSISTANCE TRANSPORTED FUEL FLUIDS ASAP Service Types 0 50 100 150 200 250 ASAP Service Response Incident Number Response Type Requested Arrived Cleared Response Time Clearance Time On-site Service Time 123456 Tire 8:01 8:16 8:35 0:15 0:34 0:19 Service June Service May Service April
Performance Measures ASAP Operational Measures ASAP Truck Availability 15 13 11 9 7 5 3 1-1 April May June Total 15 15 15 Available 12 14 15 % 80% 93% 100% 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Total Available %
Performance Measures ATMS
Performance Measures Device 100% Device Uptime 95% 90% 85% 80% 75% April May June DMS CCTV VDS
Performance Measures Maintenance 50 40 30 20 10 0 Maintenance Issues April May June Maintenance Calls Total Call Maintenance Calls Open Calls Maintenance Calls Closed Calls 12 10 8 6 4 2 0 Repair Time April May June DMS CCTV VDS
Performance Measures Website Customer Measures Email Alerts/Website & Social Media Updates June May April 0 100 200 300 400 500 600 700
Performance Measures Website Customer Measures Website - Hits/Visits June May April - 200,000.00 400,000.00 600,000.00 800,000.001,000,000.001,200,000.001,400,000.001,600,000.00
6/1/2014 6/2/2014 6/3/2014 6/4/2014 6/5/2014 6/6/2014 6/7/2014 6/8/2014 6/9/2014 6/10/2014 6/11/2014 6/12/2014 6/13/2014 6/14/2014 6/15/2014 6/16/2014 6/17/2014 6/18/2014 6/19/2014 6/20/2014 6/21/2014 6/22/2014 6/23/2014 6/24/2014 6/25/2014 6/26/2014 6/27/2014 6/28/2014 6/29/2014 6/30/2014 Performance Measures Website Customer Measures 60 50 40 30 20 10 0 Website - Average Bandwidth High Average Low
Contact Information Stacy Glass, Deputy State Maintenance Engineer Alabama Department of Transportation glasss@aldot.state.al.us (334) 241-8579 Laura Hartley, Project Manager Gresham, Smith & Partners Laura.Hartley@gspnet.com (601) 991-2393