Welcome Congratulations on your purchase of our GBF PL960 Series of IP Doorbells. Our factory engineers were the first to enable viewing of multiple security cameras through your handheld smart device, and now have used that expertise to bring you a full-featured IP Video Doorbell system that enables you to monitor and interact with visitors at your door, from anywhere your mobile device has a Wi-Fi or data connection. Please read these instructions carefully and follow all of the required steps during setup to ensure your enjoyment of a fully functional IP Doorbell system in minutes. The PL960 Series of IP Doorbells can be connected to your LAN (Local Area Network) either through a Wireless (Wi-Fi) connection or a Wired (Ethernet Cable) connection. As with any video and audio streaming device, wired connections are preferred over Wi-Fi, but the convenience of not requiring wires from your IP Doorbell location to your router may be the determining factor in your installation. Contents (1) GBF PL960M/PM IP Doorbell (1) Metal Back Box (1) External Wi-Fi Antenna with 3 cable (1) 12VDC Power Supply (1) RJ-45 Wired Ethernet Adapter Dongle (1) Relay/Push-to-Exit Wiring harness (1) Bell Connector Wire Set (4) Screws with Anchors (2) Hex-Head Screws (1) Allen Key (1) Installation and Instruction Manual Diagram
1. Installation *Note: It may be more convenient to perform the initial configuration of the IP Doorbell with it temporarily connected to power nearby your home internet router and a computer. This way testing and operation can be verified before the unit is mounted permanently. - Location: Choose a location for your new IP Doorbell, taking in to consideration sightlines, shadows, and excessive background lighting for the camera. You must also consider proximity to AC power and the ability to run wiring for additional optional accessories. Optimal mounting height would be approximately 60 (150cm) up from the surface that the caller is standing on. Consider drilling a 1¼ diameter or larger hole into the wall behind the IP Doorbell to allow for the concealment of the Wi-Fi antenna or RJ-45 Dongle within the wall. - Back Box Mounting: Feed the power supply wiring, wiring harness(s), and the Wi- Fi Antenna cable or the RJ-45 dongle through the hole from the back side of the back box. Use the four screws (and anchors, if required) supplied to mount the back box to the wall in the desired location. - Connect wiring harness and other connections to the back of the IP Doorbell. Gently feed excess wiring through the hole in the back box into the wall cavity, and place the IP Doorbell into the back box (top first). - Secure the IP Doorbell into the back box at the bottom leading edge using the two supplied Hex-Head screws and Allen key. 2. Configuration Begin by performing a factory reset of the settings in your IP Doorbell. To default the settings to factory, follow these steps; - Apply power to the IP doorbell. - Within 5 seconds, press and hold the Bell button until your hear a distinctive 1 second long buzzer sound (after approximately 1 minute, it is preceded by a flash of the illuminator LED s). Release the Bell button after the buzzer sound stops. - The IP Doorbell will reset once again (about one minute) and is ready to start configuration shortly after the illuminator LED s flash. *Note: Performing a factory reset erases settings stored during the configuration process. Do not perform a factory reset after you have configured the IP Doorbell unless absolutely necessary. *To Proceed with a Wireless (Wi-Fi) installation, go to step 3a. *To Proceed with a Wired (RJ45) installation, complete step 3a, then connect the RJ45 cable. *To Proceed with a Wired (RJ45) installation without any requirement for a Wi-Fi connection credentials, start at step 3b (advanced).
3a. Initial Wireless (Wi-Fi) and Wired (RJ45) Configuration *Note: The Wi-Fi radio in the IP Doorbell uses 2.4GHz only, and good Wi-Fi signal operation at the IP Doorbell location is a must for satisfactory operation. Network speeds through your LAN and over WAN (internet, Wide Area Network) must meet at least 300 Kbps upload speed (most ISP s limit the upload speed much more than the download). *Initial Wi-Fi Configuration should only be performed ONCE using the ControlCam App on any mobile device. Additional mobile devices will use Add a Network Device to add the IP Doorbell to their ControlCam App. Using an ios Device: - While in close proximity to your IP Doorbell, connect your ios device to the Wi- Fi network of the IP Doorbell (Device). The SSID will be similar to LIDaw********, or the GID of the IP Doorbell prefaced by LID. - Open the ControlCam App. - Tap Add a New Device. - Tap on Start configuring. - Select the Wi-Fi network on which you want to connect the IP Doorbell. - Enter the Wi-Fi password for your selected network. - Tap Setting to save. - IP Doorbell will restart to join the Wi-Fi network (about 1 minute) and your screen will switch to the device settings page. *Note: There is no indication of an incorrectly entered Wi-Fi password. An incorrect password will cause the IP Doorbell to fail to connect to your Wi-Fi network, after which it will reset once more and the LIDaw******** SSID will reappear in your WiFi network scans on your mobile devices. If this happens, delete the IP Doorbell from the ControlCam App and start at the beginning of section 3.a again. - Enter a name in Device Name that you want to use to define this specific IP Doorbell (e.g. Front Door). This name will show in the ControlCam notifications to your mobile device. *You may use spaces or other special characters in the name, but only on ios devices. - Enter the User Name (default is admin ). - Enter the Password (default is 1234 ). - Tap Done. - Re-enter the device settings and turn on the Outdoor call-in. - *After correct configuration it may take a few moments for the IP Doorbell to make the initial connection through the cloud service. - *Unlock Password can be changed in the App as well as through the Web Browser Interface.
Using an Android Device: - Ensure your Android device is connected to same Wi-Fi network on which you want to connect the IP Doorbell. While in close proximity to your IP Doorbell, Tap Add a Device - Tap Add a New Device. The App will search for an unconfigured IP Doorbell within Wi-Fi range. - Tap on the GID of the device to be configured, and after a brief pause the message Connect device success that can be configured should display. - Tap Start configuring. - Network Name should match the Wi-Fi network on which you want to connect. - Enter the Wi-Fi password for your selected network. - Tap OK. - IP Doorbell will restart to join the Wi-Fi network (about 1 minute) and your screen will switch to the device settings page. *Note: There is no indication of an incorrectly entered Wi-Fi password. An incorrect password will cause the IP Doorbell to fail to connect to your Wi-Fi network, after which it will reset once more and the LIDaw******** SSID will reappear in your WiFi network scans on your mobile devices. If this happens, delete the IP Doorbell from the ControlCam App and start at the beginning of section 3.a again. - Enter a name in Device Name that you want to use to define this specific IP Doorbell (e.g. FrontDoor). This name will show in the ControlCam notifications to your mobile device. *Do not use any spaces or other special characters in the name on an Android device. - Enter the User Name (default is admin ). - Enter the Password (default is 1234 ). - Tap OK. - *After correct configuration it may take a few moments for the IP Doorbell to make the initial connection through the cloud service. - *Unlock Password can be changed in the App as well as through the Web Browser Interface. 3b. Initial Wired (RJ45, no Wi-Fi) Configuration *Initial Wired Configuration should only be performed ONCE using either IE (Internet Explorer) or Chrome Browsers. *Note: Firefox will not work*. The purpose of this configuration is to disable the broadcast of your IP Doorbell s GID through the IP Doorbell s Wi-Fi radio. Successful completion of the steps outlined in 3a of this manual will also disable the GID broadcast, but using method 3b negates the need to know your Wi-Fi credentials. This can be accomplished through the web browser interface of the IP Doorbell. These steps do require some network knowledge. Therefore, do not alter any settings unless you are sure of their purpose. To access this, perform the following steps; - Determine the IP address that your IP Doorbell has been assigned by your router. This can usually be found as one of the latest entries in the DHCP client list of
your router (consult the instructions for your individual router), or by using a network scanning tool (e.g. Fing) - Enter the IP address of the IP Doorbell into the address bar of your browser, preceded by http:// (e.g. http://192.168.1.88 ). - Hit enter and a login request should appear. There may also be requests to install additional files, but if you are only intending to change the Network Configuration then you can ignore these additional requests. - Enter the User Name (default is admin ). - Enter the Password (default is 1234 ). - Click Login. - Click Config tab. - Expand Network Settings. - Click Wireless. - Change AP Mode to WLAN Mode. - Click OK to save the setting and restart the IP Doorbell. - After the IP Doorbell finishes it s reset (just after the illuminator LED s flash, about 1 minute), log back in to the Web Browser interface again. - Click Config tab. - Expand Network Settings. - Click LAN. - Ensure that the Gateway IP address matches the IP address of your router. 4. Adding Mobile Devices After successful completion of steps 3a or 3b above, Mobile devices will use Add a Network Device to add the IP Doorbell to their ControlCam App. ios Devices: - Download and/or open the ControlCam App. - Tap on Enter Now *Note: Do not tap Add a New Device. - Tap Add a Device. - Tap Add a Network Device *Note: Do not tap Add a New Device. - You now have 3 options for adding the IP Doorbell. o 1. Local Search If your mobile device is on the same network as your IP Doorbell, you can tap LAN Search and a list of GID s of IP Doorbells installed on your network will display. Choose the GID of the IP Doorbell you want to add. GID s in yellow have already been added to this instance of the ControlCam App.
o o 2. QR Code Scan Using the camera in your mobile device, scanning the QR code affixed to the back of the IP Doorbell will automatically populate the GID in the device settings. 3. Manual This option allows you to manually input the GID of the IP Doorbell in to the device settings, useful if your mobile device is not on the same network as the IP Doorbell. - Enter the name in Device Name that you want to identify the IP Doorbell (e.g. Front Door). This name will be specific to the App of each mobile device. *You may use spaces or other special characters in the name, but only on ios devices. - Enter the User Name (default is admin ). - Enter the Password (default is 1234 ). - Tap Done. - Re-enter the device settings and turn on the Outdoor call-in. - *After correct configuration it may take a few moments for the IP Doorbell to make the initial connection through the cloud service. - *Unlock Password can be changed in the App as well as through the Web. Browser Interface. This will change the password for all users of the IP Doorbell. It also changes the password required in the device settings. You may need to update the password in the device settings of the ControlCam App in each mobile device. Android Devices: - Download and/or open the ControlCam App. - Tap on Enter Now *Note: Do not tap Add a New Device. - Tap Add a Device. - Tap Add a Network Device *Note: Do not tap Add a New Device. - You now have 3 options for adding the IP Doorbell. o o o 1. LAN Search If your mobile device is on the same network as your IP Doorbell, you can tap LAN Search and a list of GID s of IP Doorbells installed on your network will display. Choose the GID of the IP Doorbell you want to add. GID s in yellow have already been added to this instance of the ControlCam App. 2. QR Code Scan Using the camera in your mobile device, scanning the QR code affixed to the back of the IP Doorbell will automatically populate the GID in the device settings. 3. Manually Input This option allows you to manually input the GID of the IP Doorbell in to the device settings.
- Enter the name in Device Name that you want to identify the IP Doorbell (e.g. FrontDoor). This name will be specific to the App of each mobile device. *You may not use spaces or other special characters in the name on Android devices. - Enter the User Name (default is admin ). - Enter the Password (default is 1234 ). - Tap Done. - Re-enter the device settings and ensure the Outdoor call-in is turned on. - *After correct configuration it may take a few moments for the IP Doorbell to make the initial connection through the cloud service. - *Unlock Password can be changed in the App as well as through the Web Browser Interface. This will change the password for all users of the IP Doorbell. It also changes the password required in the device settings. You may need to update the password in the device settings of the ControlCam App in each mobile device. 5. Keypad Programming (PL960PM Model) The PL960PM keypad can be custom programmed with up to 40 different access codes, and will trigger the same relay that is triggered through the ControlCam App. The length of the access codes and programming password can be programmed to be 2 to 6 digits in length (globally). However, the master password and unlock delay times set in the keypad are independent of the IP Doorbell. A factory reset of the IP Doorbell will not affect the programming contained in the keypad, and vice versa. The keypad requires a separate factory reset to clear the programming. - Modify the Programming Password o Disconnect power to the IP Doorbell. o While pressing the * button, restore the power to the IP Doorbell. Two short chirps will be heard. o Continue holding the button until the IP Doorbell starts chirping continuously. Release the button. o Enter the new password (length determined by other programming). A longer beep is heard, indicating the new password has been successfully stored. o Press * to exit the programming mode. - Enter Programming Mode o Press the * button, a chirp is heard. o Enter the programming password (default is 1234). A longer beep is heard, indicating the IP Doorbell is now in programming mode. o The IP Doorbell will automatically exit programming mode if there is no input at the keypad for over 30 seconds, or press * to exit programming. - Set Unlock Duration Time o Enter programming mode. o Press 00, a longer beep is heard. o Enter 2 digits (01 99) representing the new unlock duration time, in seconds. A longer beep is heard confirming the change.
o Press * to exit the programming mode. - Add User Access Codes o Enter programming mode. o Enter 2 digits (10 40) representing the slot in which the user code will reside, a longer beep is heard. o Enter the new user code (length determined by other programming); another longer beep will indicate the new code was stored successfully. o Press * to exit the programming mode. o *Note: Slots 31 40 are not affected by the programmed unlock duration time. These access codes will only trip the relay for about 1 second. - Delete User Access Codes o Enter programming mode. o Enter 2 digits (01 40) representing the slot containing the access code you want to delete. A longer beep is heard. o Press the # button, another longer beep is heard confirming deletion. o Press * to exit the programming mode. - Delete User Access Codes Directly o Enter programming mode. o Press #, two short chirps are heard. o Enter the access code you want deleted, a longer beep is heard confirming deletion of the access code. o Press * to exit the programming mode. - Setting the Length of the Access codes and Programming Password o Enter the programming mode. o Press 99, a longer beep is heard. o Enter a single digit (2 6) representing the desired length of the access codes and programming password, a longer beep is heard confirming the change. o Press * to exit the programming mode.
- Delete All Settings (Maintains Programming Password) o Enter programming mode. o Press #, two short chirps can be heard. o Press # again, a longer beep can be heard. o Press # again 7 more times. After 3 seconds another longer beep will be heard confirming deletion of all User codes and resetting the unlock duration time back to 1 second. Programming password and length will remain unchanged. o Press * to exit the programming mode. - Factory Reset (Custom Keypad Settings Only) o Disconnect power to the IP Doorbell. o While pressing the # button, restore the power to the IP Doorbell. Two short chirps will be heard. o Continue holding the button until the IP Doorbell starts chirping continuously. Release the button. A longer beep is heard, indicating the keypad programming has been restored to factory default settings. 6. Advanced Features There are a number of advanced features that can be configured in your IP Doorbell. Access to these features requires accessing the IP Doorbell Web Server through Internet Explorer (IE) using ActiveX controls. Many features will not be visible or configurable with other web browsers. Video Tutorials and instructions for these features can be downloaded from our website at www.gbfelectronics.com. 7. Using the ControlCam App Receiving a Call from the Outdoor Station - When a visitor pushes the Bell button of the IP Doorbell, your mobile device will receive a pop-up alert with an audible ringtone. - Press Accept to immediately open the ControlCam App and begin a video conversation with the caller, or Cancel if desired. - Press and hold the mic icon in the App to talk to your visitor. Release to listen. *Network transmission delay may require you to hold the mic icon pressed for a slightly longer time to ensure your voice does not get cut short. - To hear audio from the IP Doorbell, the headphones icon must be highlighted in orange (tap to change). - The smaller mic icon must be highlighted in orange (tap to change) to enable the push-to-talk function of the larger mic icon.
Activating the Unlock Relay - Input the Unlock Password on your mobile device while it is connected to the IP Doorbell. The Unlock duration time is set separately in the App of each connected mobile device. - On Android Devices, the Auto Unlock feature can be enabled to allow for the simple pressing of the key icon to activate the relay (no code required). Monitoring the IP Doorbell - From the Devices page of the ControlCam App, tap on the image of the IP Doorbell you would like to connect with. - To hear audio from the IP Doorbell, the headphones icon must be highlighted in orange (tap to change). - The smaller mic icon must be highlighted in orange (tap to change) to enable the push-to-talk function of the larger mic icon. Capturing a Still Image - Tap the camera icon to store a still image from the IP Doorbell. This will be stored as a snapshot with a timestamp directly to your mobile device. - Playback can be achieved by tapping the. icon in the upper right corner of the Devices page in the ControlCam App, and then tapping Video capture file to show the list of stored snapshots and videos. Recording a Video Image - Tap the video icon to start recording a video from the IP Doorbell. Press the video icon again to stop recording. This will be stored as a video with a timestamp directly to your mobile device. - Playback can be achieved by tapping the. icon in the upper right corner of the Devices page in the ControlCam App, and then tapping Video capture file to show the list of stored snapshots and videos. Modifying App Settings - From the Devices page in your ControlCam App, tap on the icon beside the image of the IP Doorbell you wish to adjust. To be able to edit Device Name, GID, User Name, or Password settings, you must turn off the Outdoor Call-in, and then tap Edit. Then you can change these settings: o Device Name: Enter a name that you want to use to define this specific IP Doorbell. This name will show in the ControlCam notifications to your mobile device. *Android devices will not accept spaces or other special characters in the name. ios devices do allow special characters o GID: You can manually enter or update the GID number of your IP Doorbell. o o User Name: This will stay as admin Password: The password entered here must match the password programmed in the IP Doorbell through either the Web Server or the latest unlock password set in the ControlCam App. - From the Devices page in your ControlCam App, tap on the icon beside the image of the IP Doorbell you wish to adjust. These settings can be changed
in the ControlCam App without entering the Edit mode; Unlock password, Unlock delay, Auto unlock, and Outdoor call-in o Unlock password setting: Tap Unlock password setting, enter the old 4-digit password, and then enter the new 4-digit password. The password must be 4 numbers and can not begin with 00. *Note: Changing the password here changes the unlock password for all ControlCam Apps accessing the IP Doorbell, as well as the Web Server interface. o Unlock Delay: To change the time duration of the Unlock relay, tap Unlock Delay and move the slide adjustment to the desired time (0 99 seconds).*note: on ios devices the unlock delay time adjustment is accessed by tapping the. icon in the upper right corner of the main Devices page. o Auto Unlock: This feature allows the user to trigger the Unlock relay by simply tapping the key icon while connected to the IP Doorbell through the ControlCam App (no unlock code required). *Note: This feature is currently not available on the ios version of the ControlCam App. o Outdoor Call-in: To be able to receive a notification and ringtone of an incoming call from the IP Doorbell the Outdoor call-in must be enabled or turned on. With this feature turned off, the IP Doorbell can still be monitored by the ControlCam App but no notifications will be sent to that specific mobile device. *Note: Outdoor call-in must be turned off to be able to Edit IP Doorbell settings in the ControlCam App. Deleting an IP Doorbell from your Mobile Device - From the Devices page in your ControlCam App, tap on the icon beside the image of the IP Doorbell you wish to delete. Turn off the Outdoor Call-in, and then tap Edit. Tap the red Delete bar. Tap OK to confirm.