IBM United States Software Announcement , dated April 16, 2013

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IBM United States Software Announcement 213-105, dated April 16, 2013 New VMware vcenter Operations Management Suite editions and VMware vsphere with Operations Management offerings improve virtual and cloud environment administration Table of contents 1 Overview 5 Publications 2 Key prerequisites 5 Technical information 2 Planned availability date 6 Ordering information 2 Description 11 Terms and conditions 4 Product positioning 12 Prices 4 Program number At a glance VMware vcenter Operations Management Suite: A solution that provides automated operations management using patented analytics and an integrated approach to performance, capacity planning, and configuration management. VMware vsphere with Operations Management: Combines VMware's virtualization platform with operational insight into virtual environments for monitoring, performance, and capacity management. Overview VMware vcenter Operations Management Suite: This offering provides automated operations management using patented analytics and an integrated approach to performance, capacity planning, and configuration management. The vcenter Operations Management Suite enables IT organizations to get better visibility and actionable intelligence to proactively ensure service levels, optimum resource usage, and configuration compliance in dynamic virtual and cloud environments. There are three suites available with increasing richness of functionality: Standard, Advanced, and Enterprise. New to this announcement are the Advanced and Enterprise Editions. Each edition is offered in 25 VM packs with 1- year, 3-year, and 5-year subscriptions. As with all VMware, software support must be sold at the time of purchase with the license and subscription. IBM/TSS has a full suite of ServicePacs that can be purchased to support the client. VMware vsphere with Operations Management: Combines VMware's virtualization platform with operational insight into virtual environments for monitoring, performance, and capacity management. Monitoring the environment provides simple, visual, and holistic view of the entire virtualization environment. vsom provides the ability to diagnose performance data across VMs, clusters, and farms to form intelligent trends and insights. Also proactively manage performance and improve availability for vsphere. Capacity management allows unused VMs to be reclaimed and right-size over provisioned VMs. There are three new offerings: VMware vsphere Operations Management Standard, Enterprise, and Enterprise Plus. Each edition of vsphere Standard, Enterprise, and Enterprise Plus is combined with vcenter Operations Management Standard Edition. Also with this announcement a new group of three vsom Acceleration Kits (AK) are being introduced. Each kit supports up to six CPUs and has one instance of vcenter Server Standard included. vsom Standard AK includes vsom Standard and vcenter Standard. vsom Enterprise IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 1

AK includes an upgrade to vsom Enterprise and VDP (vsphere Data Protection) Advanced. vsom Enterprise Plus AK upgrades to vsom Enterprise Plus and also includes VDP Advanced. Each edition is licensed on a CPU bases as VMware vsphere is and will come with 1- year, 3-year, and 5-year subscription options. As with all VMware, SW support must be sold at the time of purchase with the license and subscription. IBM/TSS has a full suite of ServicePacs that can be purchased to support the client. Key prerequisites Refer to the Technical information section. Planned availability date April 26, 2013 Description VMware vcenter Operations Management Suite: Provides automated operations management using patented analytics and an integrated approach to performance, capacity planning, and configuration management. The vcenter Operations Management Suite enables IT organizations to get better visibility and actionable intelligence to proactively ensure service levels, optimum resource usage, and configuration compliance in dynamic virtual and cloud environments. There are now three suites available with increasing richness of functionality: Standard, Advanced, Enterprise. The Advanced and Enterprise Editions are new offerings. All editions offer the following key benefits: Higher quality of service, fewer incidents, and less downtime of infrastructure and application services. Increased productivity and collaboration from better visibility across the entire environment. Infrastructure cost savings and better resource utilization is possible from capacity optimizations. Fewer tools are need to monitor the environment. Continuous compliance with IT policies and regulatory requirements is possible. Key new features of VMware vcenter Operations Management Suite Editions: Operations Management Dashboard provides comprehensive views into health, risk and efficiency scores of your cloud infrastructure. Quickly drill down to see what is causing current workload conditions, pinpoint potential problems in the future and identify areas with inefficient use of resources. Correlation of Performance and Change Events inside the guest operating system enable administrators to quickly understand and remediate performance issues arising from configuration changes. Compliance Checking of vsphere Hosts allow administrators to maintain a compliant infrastructure and automated the hardening of vsphere hosts with prebuilt security and compliance guidelines. Smart Alerts provide proactive notifications of building health, performance and capacity issues in the environment. Automated root cause analysis identifies the offending metric across all layers of the infrastructure. Capacity Planning, Reporting, and Optimization views help administrators optimize VM density; identify areas of reclaimable waste and chronic capacity shortfalls. Configurable alerts notify of changing capacity conditions in production and nonproduction areas. IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 2

Integrated Cost Metering and Reporting capabilities provide visibility into the financial value of consumed resources and enable administrators to optimize provisioned capacity for lowest cost without sacrificing performance. Discovery and Visualization of Application and Infrastructure Dependencies bring application-level awareness to infrastructure and operations teams to ensure service levels and disaster recovery protection for all critical application services. Application components and version numbers are named automatically and updated continuously. vcenter Operations Management Suite Small and midsize Enterprise Foundation Standard Advanced Enterprise Scope Small vsphere environments Large vsphere environments Virtual and cloud infrastructure Cloud and heterogeneous environments X X X X vcenter Components Operations Manager X X X X (performance only) Infrastructure Navigator X X Chargeback Manager X X Configuration Manager X X Fabric Hyperic XX (vsphere hosts only) Key features and capabilities Intelligent Operations Groups X X X X Proactive Smart Alerts X X X X Comprehensive Operations Dashboards X X X Flexible Operations Policies X X X Operational Compiance Views X X Automated Workflow Triggers X X Customizable Dashboards X X Performance Management vsphere Health Monitoring X X X X Self-learning Performance Analytics X X X X Dynamic Thresholds X X X Root Cause Analysis/Recommendatons X X X Monitoring of Physical Resources X X Extensible to 3rd party data sources X X Monitoring of MS OS and Oracle DB X 3rd party adapters included X Capacity Management Capacity Metering and Trending X X X Right-sizing and resource optimization X X X Scenarios and Modeling X X X Alerting and Reporting X X X Configuration and Compliance vsphere change event correlation X X X vsphere config and compliance assessmsnts X X Remediation and Rollback X X OS level change, patch, config management X Application Dependency Mapping Automated Discovery X X Naming and Versioning X X Relationship Visualization X X Cost Metering and Reporting Fixed and variable cost models X X Cost visibility for business teams X X Cost analysis and reporting X X IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 3

vsphere Operations Management and the vsphere Operations Management Acceleration Kits will be offered initially with a special promotional part number that provides a 15% discount on the license cost. Later this year, the regular part numbers will be made available, the promotional part numbers are expected to be removed by the end of third quarter 2013. Product positioning VMware vsphere Essentials: Provides an all-in-one solution for small offices to consolidate and manage many application workloads while reducing hardware and operating costs with a low up-front investment. VMware vsphere Essentials Plus: Adds high application availability and data protection for a complete server consolidation and business continuity solution for the small office IT environment. VMware vsphere Standard: Offers basic consolidation of applications to slash hardware costs while accelerating application deployment. VMware vsphere Enterprise: Minimizes downtime, protects data, and automates resource management. VMware vsphere Enterprise Plus: Delivers the benefits of VMware vsphere and transforms your IT infrastructure into the next generation of flexible, reliable IT services. VMware View for Desktop Virtualization: Delivers rich, personalized virtual desktops as a managed service from a virtualization platform built to deliver the entire desktop, not just applications. VMware vcloud Suite: Provides a complete integrated cloud infrastructure that simplifies the deployment and management of the cloud. vcenter Operations Management Suites: Delivers operational insight into virtual environments for monitoring, performance, and capacity management. vsphere Operations Management: Bundles vsphere with vcenter Operations Standard Edition to provide management capabilities to virtualized environments with attractive licensing. Program number Program number Program V.R.M name 5771-VM5 5.0.0 VMware 5 with 1 Year Software Subscription 5773-VM5 5.0.0 VMware 5 with 3 Year Software Subscription 5775-VM5 5.0.0 VMware 5 with 5 Year Software Subscription Product identification number Maintenance Maintenance Program 1 year 3 year PID number PID number PID number 5771-VM5 N/A N/A 5773-VM5 N/A N/A 5775-VM5 N/A N/A Offering Information Product information is available via the Offering Information website http://www.ibm.com/common/ssi IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 4

Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). https://www.ibm.com/partnerworld/mem/sla.jsp?num=213-105 Publications No publications are shipped with these programs. The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge. The IBM Publications Center http://www.ibm.com/shop/publications/order Technical information Specified operating environment Hardware requirements IBM System x and BladeCenter servers that are listed on the IBM ServerProven website http://www-03.ibm.com/servers/eserver/serverproven/compat/us/ Software requirements To view the operating systems supported, visit http://www.vmware.com/products/server/esx_specs.html http://www.vmware.com/products/vmanage/vc_specs.html The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Compatibility Not applicable. To view the operating systems supported, visit http://www.vmware.com/products/server/esx_specs.html http://www.vmware.com/products/vmanage/vc_specs.html IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 5

Security, auditability, and control The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs. To learn more about IBM Software Services or to contact a Software Services sales specialist, visit http://www.ibm.com/software/sw-services/ Ordering information New licensees Program delivery To order the programs described in this announcement, specify the type model number, order type description, one-time charge (OTC) feature number with quantity, and supply feature as indicated and listed in the tables below. Except where noted, configuration aids, either IBM Configurator for e-business or IBM Hardware Configurator, must be used for creation of valid software and hardware orders for the offerings in this announcement as well as other referenced and affiliated announcement offerings. Billing for the operating systems will occur under the licensed program order number contained in this announcement. The licenses below are available for stand-alone purchase. To order these programs, specify the type model number, order type description, one-time charge (OTC) feature number with quantity, and supply feature, or the single entity offering (SEO) number as indicated and listed in the tables below. Feature description OTC Supply feature feat SEO number number number 5771-VM5 VMware 5 with 1 Year Software Subscription VMware vctr Operations 5.6 Mgmt Suite Adv (25 VM Pack), Lic&1Yr Subs Per 25 VMs with 1 Year Subscription 1769 5809 00AJ600 VMware vctr Operations 5.6 Mgmt Suite Ent (25 VM Pack), Lic&1Yr Subs Per 25 VMs with 1 Year Subscription 1770 5809 00AJ601 VMware vsom Standard for 1 processor, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1783 5809 00AJ602 Upg: VMware vsphere 5 Std to vsom Std for 1 proc Promo, Lic&1Yr Subs Per Processor with 1 Year Subscription 1785 5809 00AJ603 VMware vsom Enterprise for 1 processor, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1782 5809 00AJ604 IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 6

Upg: VMware vsphere 5 Std to vsom Ent for 1 proc Promo, Lic&1Yr Subs Per Processor with 1 Year Subscription 1776 5809 00AJ605 Upg: VMware vsphere 5 Ent to vsom Ent for 1 proc Promo, Lic&1Yr Subs Per Processor with 1 Year Subscription 1775 5809 00AJ606 Upg: VMware vsom Std to vsom Ent for 1 proc, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1777 5809 00AJ607 VMware vsom Enterprise Plus for 1 processor, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1781 5809 00AJ608 Upg: VMware vsph 5 Std to vsom EntPl for 1 proc Promo, Lic&1Yr Subs Per Processor with 1 Year Subscription 1773 5809 00AJ609 Upg: VMware vsph 5 Ent to vsom EntPl for 1 proc Promo, Lic&1Yr Subs Per Processor with 1 Year Subscription 1772 5809 00AJ610 Upg: VMware vsph 5 EntPl to vsom EntPl for 1 proc Promo, Lic&1YrSubs Per Processor with 1 Year Subscription 1771 5809 00AJ611 Upg: VMware vsom Std to vsom Ent Plus for 1 proc, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1780 5809 00AJ612 Upg: VMware vsom Ent to vsom Ent Plus for 1 proc, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1779 5809 00AJ613 VMware vsom Standard Acc Kit for 6 processors Promo, Lic&1Yr Subs Per 6 Processors with 1 Year Subscription 1784 5809 00AJ614 VMware vsom Enterprise Acc Kit for 6 processors Promo, Lic&1Yr Subs Per 6 Processors with 1 Year Subscription 1774 5809 00AJ615 VMware vsom Ent Plus Acc Kit for 6 processors Promo, Lic&1Yr Subs Per 6 Processors with 1 Year Subscription 1778 5809 00AJ616 Upg: VMware vsom Std to vcloud Suite 5 Adv, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1765 5809 00AJ617 Upg: VMware vsom Ent to vcloud Suite 5 Adv, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1764 5809 00AJ618 Upg: VMware vsom Ent Plus to vcloud Suite 5 Adv, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1763 5809 00AJ619 Upg: VMware vsom Std to vcloud Suite 5 Ent, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1768 5809 00AJ620 Upg: VMware vsom Ent to vcloud Suite 5 Ent, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1767 5809 00AJ621 Upg: VMware vsom Ent Plus to vcloud Suite 5 Ent, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1766 5809 00AJ622 Feature description OTC Supply feature feat SEO number number number 5773-VM5 VMware 5 with 3 Year Software Subscription VMware vctr Operations 5.6 Mgmt Suite Adv (25 VM Pack), Lic&3Yr Subs Per 25 VMs with 3 Year Subscription 1494 5809 00AJ623 VMware vctr Operations 5.6 Mgmt Suite Ent (25 VM Pack), Lic&3Yr Subs Per 25 VMs with 3 Year Subscription 1495 5809 00AJ624 VMware vsom Standard for 1 processor, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1508 5809 00AJ625 Upg: VMware vsphere 5 Std to vsom Std for 1 proc Promo, Lic&3Yr Subs Per Processor with 3 Year Subscription 1510 5809 00AJ626 IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 7

VMware vsom Enterprise for 1 processor, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1507 5809 00AJ627 Upg: VMware vsphere 5 Std to vsom Ent for 1 proc Promo, Lic&3Yr Subs Per Processor with 3 Year Subscription 1501 5809 00AJ628 Upg: VMware vsphere 5 Ent to vsom Ent for 1 proc Promo, Lic&3Yr Subs Per Processor with 3 Year Subscription 1500 5809 00AJ629 Upg: VMware vsom Std to vsom Ent for 1 proc, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1502 5809 00AJ630 VMware vsom Enterprise Plus for 1 processor, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1506 5809 00AJ631 Upg: VMware vsph 5 Std to vsom EntPl for 1 proc Promo, Lic&3Yr Subs Per Processor with 3 Year Subscription 1498 5809 00AJ632 Upg: VMware vsph 5 Ent to vsom EntPl for 1 proc Promo, Lic&3Yr Subs Per Processor with 3 Year Subscription 1497 5809 00AJ633 Upg: VMware vsph 5 EntPl to vsom EntPl for 1 proc Promo, Lic&3YrSubs Per Processor with 3 Year Subscription 1496 5809 00AJ634 Upg: VMware vsom Std to vsom Ent Plus for 1 proc, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1505 5809 00AJ635 Upg: VMware vsom Ent to vsom Ent Plus for 1 proc, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1504 5809 00AJ636 VMware vsom Standard Acc Kit for 6 processors Promo, Lic&3Yr Subs Per 6 Processors with 3 Year Subscription 1509 5809 00AJ637 VMware vsom Enterprise Acc Kit for 6 processors Promo, Lic&3Yr Subs Per 6 Processors with 3 Year Subscription 1499 5809 00AJ638 VMware vsom Ent Plus Acc Kit for 6 processors Promo, Lic&3Yr Subs Per 6 Processors with 3 Year Subscription 1503 5809 00AJ639 Upg: VMware vsom Std to vcloud Suite 5 Advanced, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1490 5809 00AJ640 Upg: VMware vsom Ent to vcloud Suite 5 Advanced, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1489 5809 00AJ641 Upg: VMware vsom Ent Plus to vcloud Suite 5 Advanced, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1488 5809 00AJ642 Upg: VMware vsom Std to vcloud Suite 5 Ent, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1493 5809 00AJ643 Upg: VMware vsom Ent to vcloud Suite 5 Ent, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1492 5809 00AJ644 Upg: VMware vsom Ent Plus to vcloud Suite 5 Ent, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1491 5809 00AJ645 Feature description OTC Supply feature feat SEO number number number 5775-VM5 VMware 5 with 5 Year Software Subscription VMware vctr Operations 5.6 Mgmt Suite Adv (25 VM Pack), Lic&5Yr Subs Per 25 VMs with 5 Year Subscription 0201 5809 00AJ646 VMware vctr Operations 5.6 Mgmt Suite Ent (25 VM Pack), Lic&5Yr Subs Per 25 VMs with 5 Year Subscription 0202 5809 00AJ647 VMware vsom Standard for 1 processor, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0215 5809 00AJ648 IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 8

Upg: VMware vsphere 5 Std to vsom Std for 1 proc Promo, Lic&5Yr Subs Per Processor with 5 Year Subscription 0217 5809 00AJ649 VMware vsom Enterprise for 1 processor, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0214 5809 00AJ650 Upg: VMware vsphere 5 Std to vsom Ent for 1 proc Promo, Lic&5Yr Subs Per Processor with 5 Year Subscription 0208 5809 00AJ651 Upg: VMware vsphere 5 Ent to vsom Ent for 1 proc Promo, Lic&5Yr Subs Per Processor with 5 Year Subscription 0207 5809 00AJ652 Upg: VMware vsom Std to vsom Ent for 1 proc, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0209 5809 00AJ653 VMware vsom Enterprise Plus for 1 processor, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0213 5809 00AJ654 Upg: VMware vsph 5 Std to vsom EntPl for 1 proc Promo, Lic&5Yr Subs Per Processor with 5 Year Subscription 0205 5809 00AJ655 Upg: VMware vsph 5 Ent to vsom EntPl for 1 proc Promo, Lic&5Yr Subs Per Processor with 5 Year Subscription 0204 5809 00AJ656 Upg: VMware vsph 5 EntPl to vsom EntPl for 1 proc Promo, Lic&5YrSubs Per Processor with 5 Year Subscription 0203 5809 00AJ657 Upg: VMware vsom Std to vsom Ent Plus for 1 proc, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0212 5809 00AJ658 Upg: VMware vsom Ent to vsom Ent Plus for 1 proc, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0211 5809 00AJ659 VMware vsom Standard Acc Kit for 6 processors Promo, Lic&5Yr Subs Per 6 Processors with 5 Year Subscription 0216 5809 00AJ660 VMware vsom Enterprise Acc Kit for 6 processors Promo, Lic&5Yr Subs Per 6 Processors with 5 Year Subscription 0206 5809 00AJ661 VMware vsom Ent Plus Acc Kit for 6 processors Promo, Lic&5Yr Subs Per 6 Processors with 5 Year Subscription 0210 5809 00AJ662 Upg: VMware vsom Std to vcloud Suite 5 Advanced, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0197 5809 00AJ663 Upg: VMware vsom Ent to vcloud Suite 5 Advanced, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0196 5809 00AJ664 Upg: VMware vsom Ent Plus to vcloud Suite 5 Advanced, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0195 5809 00AJ665 Upg: VMware vsom Std to vcloud Suite 5 Ent, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0200 5809 00AJ666 Upg: VMware vsom Ent to vcloud Suite 5 Ent, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0199 5809 00AJ667 Upg: VMware vsom Ent Plus to vcloud Suite 5 Ent, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0198 5809 00AJ668 IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 9

Customization options Select the appropriate feature numbers to customize your order with delivery options desired. These features can be specified on the initial or MES orders. Expedite shipments Feature Description 3445 Expedite Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. Software subscription Not applicable. Charge metric Program name PID number Charge metric VMware 5 with 1 Year Software 5771-VM5 Per Processor Subscription Per 6 Processors Per 25 VMs VMware 5 with 3 Year Software 5773-VM5 Per Processor Subscription Per 6 Processors Per 25 VMs VMware 5 with 5 Year Software 5775-VM5 Per Processor Subscription Per 6 Processors Per 25 VMs Server Server is a unit of measure by which the program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. For the purpose of server-based licensing, licensee must obtain entitlements for each server that is made available to the program, regardless of the number of processor cores and partitions in the server or the number of copies of the program on the server. Notes : Some programs may require licenses for the program and what is being managed. In that case, the following applies. In addition to the entitlements required for the program directly, licensee must obtain entitlements for this program sufficient to cover the servers managed by the program. Some programs may be licensed on a managed basis only. In that case, the following applies. Instead of the entitlements required for the program directly, licensee must obtain entitlements for this program sufficient to cover the servers managed by program. Customized offerings Product deliverables are shipped only via CBPDO and ServerPac. These customized offerings are offered for Internet delivery in countries where ShopzSeries product ordering is available. Internet delivery reduces software delivery time and allows you IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 10

to install software without the need to handle tapes. For more details on Internet delivery, refer to the Shopz help information at http://www.software.ibm.com/shopzseries You choose the delivery method when you order the software. IBM recommends Internet delivery. In addition to Internet and DVD, the supported tape delivery options include: 3590 3592 Most products can be ordered in ServerPac the month following their availability in CBPDO. z/os can be ordered via CBPDO and, ServerPac. at general availability. Many products will also be orderable in a Product ServerPac without also having to order the z/os operating system or subsystem. Shopz and CFSW will determine the eligibility based on product requisite checking. For more details on the Product ServerPac, visit the Help section on the Shopz website at http://www14.software.ibm.com/webapp/shopzseries/shopzseries.jsp Production of software product orders will begin on the planned general availability date. CBPDO shipments will begin one week after general availability. ServerPac shipments will begin two weeks after general availability. Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. Licensing Supplier's license terms apply. Limited warranty Not warranted by IBM. Warranty, if any, provided by supplier. Volume orders Not applicable. Educational allowance Yes. 15% to qualified educational institutions. Statement of good security practices IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 11

to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party. Prices For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit http://www-03.ibm.com/systems/x/ Feature description OTC feature number 5771-VM5 VMware 5 with 1 Year Software Subscription VMware vctr Operations 5.6 Mgmt Suite Adv (25 VM Pack), Lic&1Yr Subs Per 25 VMs with 1 Year Subscription 1769 VMware vctr Operations 5.6 Mgmt Suite Ent (25 VM Pack), Lic&1Yr Subs Per 25 VMs with 1 Year Subscription 1770 VMware vsom Standard for 1 processor, Lic & 1 Yr Subs Per Processor with 1 Year Subscripton 1783 Upg: VMware vsphere 5 Std to vsom Std for 1 proc Promo, Lic&1Yr Subs Per Processor with 1 Year Subscription 1785 VMware vsom Enterprise for 1 processor, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1782 Upg: VMware vsphere 5 Std to vsom Ent for 1 proc Promo, Lic&1Yr Subs Per Processor with 1 Year Subscription 1776 Upg: VMware vsphere 5 Ent to vsom Ent for 1 proc Promo, Lic&1Yr Subs Per Processor with 1 Year Subscription 1775 Upg: VMware vsom Std to vsom Ent for 1 proc, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1777 VMware vsom Enterprise Plus for 1 processor, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1781 Upg: VMware vsph 5 Std to vsom EntPl for 1 proc Promo, Lic&1Yr Subs Per Processor with 1 Year Subscription 1773 Upg: VMware vsph 5 Ent to vsom EntPl for 1 proc Promo, Lic&1Yr Subs Per Processor with 1 Year Subscription 1772 Upg: VMware vsph 5 EntPl to vsom EntPl for 1 proc Promo, Lic&1YrSubs Per Processor with 1 Year Subscription 1771 Upg: VMware vsom Std to vsom Ent Plus for 1 proc, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1780 Upg: VMware vsom Ent to vsom Ent Plus for 1 proc, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1779 VMware vsom Standard Acc Kit for 6 processors Promo, Lic&1Yr Subs Per 6 Processors with 1 Year Subscription 1784 VMware vsom Enterprise Acc Kit for 6 processors Promo, Lic&1Yr Subs Per 6 Processors with 1 Year Subscription 1774 VMware vsom Ent Plus Acc Kit for 6 processors Promo, Lic&1Yr Subs Per 6 Processors with 1 Year Subscription 1778 IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 12

Upg: VMware vsom Std to vcloud Suite 5 Adv, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1765 Upg: VMware vsom Ent to vcloud Suite 5 Adv, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1764 Upg: VMware vsom Ent Plus to vcloud Suite 5 Adv, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1763 Upg: VMware vsom Std to vcloud Suite 5 Ent, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1768 Upg: VMware vsom Ent to vcloud Suite 5 Ent, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1767 Upg: VMware vsom Ent Plus to vcloud Suite 5 Ent, Lic & 1 Yr Subs Per Processor with 1 Year Subscription 1766 Feature description OTC feature number 5773-VM5 VMware 5 with 3 Year Software Subscription VMware vctr Operations 5.6 Mgmt Suite Adv (25 VM Pack), Lic&3Yr Subs Per 25 VMs with 3 Year Subscription 1494 VMware vctr Operations 5.6 Mgmt Suite Ent (25 VM Pack), Lic&3Yr Subs Per 25 VMs with 3 Year Subscription 1495 VMware vsom Standard for 1 processor, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1508 Upg: VMware vsphere 5 Std to vsom Std for 1 proc Promo, Lic&3Yr Subs Per Processor with 3 Year Subscription 1510 VMware vsom Enterprise for 1 processor, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1507 Upg: VMware vsphere 5 Std to vsom Ent for 1 proc Promo, Lic&3Yr Subs Per Processor with 3 Year Subscription 1501 Upg: VMware vsphere 5 Ent to vsom Ent for 1 proc Promo, Lic&3Yr Subs Per Processor with 3 Year Subscription 1500 Upg: VMware vsom Std to vsom Ent for 1 proc, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1502 VMware vsom Enterprise Plus for 1 processor, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1506 Upg: VMware vsph 5 Std to vsom EntPl for 1 proc Promo, Lic&3Yr Subs Per Processor with 3 Year Subscription 1498 Upg: VMware vsph 5 Ent to vsom EntPl for 1 proc Promo, Lic&3Yr Subs Per Processor with 3 Year Subscription 1497 Upg: VMware vsph 5 EntPl to vsom EntPl for 1 proc Promo, Lic&3YrSubs Per Processor with 3 Year Subscription 1496 Upg: VMware vsom Std to vsom Ent Plus for 1 proc, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1505 Upg: VMware vsom Ent to vsom Ent Plus for 1 proc, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1504 VMware vsom Standard Acc Kit for 6 processors Promo, Lic&3Yr Subs Per 6 Processors with 3 Year Subscription 1509 VMware vsom Enterprise Acc Kit for 6 processors Promo, Lic&3Yr Subs Per 6 Processors with 3 Year Subscription 1499 IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 13

VMware vsom Ent Plus Acc Kit for 6 processors Promo, Lic&3Yr Subs Per 6 Processors with 3 Year Subscription 1503 Upg: VMware vsom Std to vcloud Suite 5 Advanced, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1490 Upg: VMware vsom Ent to vcloud Suite 5 Advanced, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1489 Upg: VMware vsom Ent Plus to vcloud Suite 5 Advanced, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1488 Upg: VMware vsom Std to vcloud Suite 5 Ent, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1493 Upg: VMware vsom Ent to vcloud Suite 5 Ent, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1492 Upg: VMware vsom Ent Plus to vcloud Suite 5 Ent, Lic & 3 Yr Subs Per Processor with 3 Year Subscription 1491 Feature description OTC feature number 5775-VM5 VMware 5 with 5 Year Software Subscription VMware vctr Operations 5.6 Mgmt Suite Adv (25 VM Pack), Lic&5Yr Subs Per 25 VMs with 5 Year Subscription 0201 VMware vctr Operations 5.6 Mgmt Suite Ent (25 VM Pack), Lic&5Yr Subs Per 25 VMs with 5 Year Subscription 0202 VMware vsom Standard for 1 processor, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0215 Upg: VMware vsphere 5 Std to vsom Std for 1 proc Promo, Lic&5Yr Subs Per Processor with 5 Year Subscription 0217 VMware vsom Enterprise for 1 processor, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0214 Upg: VMware vsphere 5 Std to vsom Ent for 1 proc Promo, Lic&5Yr Subs Per Processor with 5 Year Subscription 0208 Upg: VMware vsphere 5 Ent to vsom Ent for 1 proc Promo, Lic&5Yr Subs Per Processor with 5 Year Subscription 0207 Upg: VMware vsom Std to vsom Ent for 1 proc, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0209 VMware vsom Enterprise Plus for 1 processor, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0213 Upg: VMware vsph 5 Std to vsom EntPl for 1 proc Promo, Lic&5Yr Subs Per Processor with 5 Year Subscription 0205 Upg: VMware vsph 5 Ent to vsom EntPl for 1 proc Promo, Lic&5Yr Subs Per Processor with 5 Year Subscription 0204 Upg: VMware vsph 5 EntPl to vsom EntPl for 1 proc Promo, Lic&5YrSubs Per Processor with 5 Year Subscription 0203 Upg: VMware vsom Std to vsom Ent Plus for 1 proc, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0212 Upg: VMware vsom Ent to vsom Ent Plus for 1 proc, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0211 VMware vsom Standard Acc Kit for 6 processors Promo, Lic&5Yr Subs IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 14

Per 6 Processors with 5 Year Subscription 0216 VMware vsom Enterprise Acc Kit for 6 processors Promo, Lic&5Yr Subs Per 6 Processors with 5 Year Subscription 0206 VMware vsom Ent Plus Acc Kit for 6 processors Promo, Lic&5Yr Subs Per 6 Processors with 5 Year Subscription 0210 Upg: VMware vsom Std to vcloud Suite 5 Advanced, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0197 Upg: VMware vsom Ent to vcloud Suite 5 Advanced, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0196 Upg: VMware vsom Ent Plus to vcloud Suite 5 Advanced, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0195 Upg: VMware vsom Std to vcloud Suite 5 Ent, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0200 Upg: VMware vsom Ent to vcloud Suite 5 Ent, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0199 Upg: VMware vsom Ent Plus to vcloud Suite 5 Ent, Lic & 5 Yr Subs Per Processor with 5 Year Subscription 0198 IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit http://www.ibm.com/financing IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers. For more financing information, visit http://www.ibm.com/financing Trademarks IBM, PartnerWorld, System x, BladeCenter, ServerProven, z/os and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 15

announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at http://www.ibm.com/legal/us/en/ For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page http://www.ibm.com/planetwide/us/ IBM United States Software Announcement 213-105 IBM is a registered trademark of International Business Machines Corporation 16