IBM WebSphere Commerce Professional and Business Editions for iseries, V5.4: Complete E-commerce Solutions for Your Web Sites

Software Announcement March 26, 2002 IBM WebSphere Commerce Professional and Business Editions for iseries, V5.4: Complete E-commerce Solutions for Your Web Sites Overview Provide more choice, function, power, flexibility, and scalability than with previous versions of WebSphere Commerce Suite (WCS). Make your products and services available worldwide with WebSphere Commerce Professional Edition (WCPE) and WebSphere Commerce Business Edition (WCBE) for iseries, V5.4. Create and manage an online store Conduct business-to-consumer or business-to-business transactions Engage in mobile commerce WCPE and WCBE For your business-to-consumer site, improvements over WCS, V5.1 include enhancements to: Order management Catalog editing Commerce accelerator Live help collaboration Commerce analyzer Auctions Payment management For your business-to-business site, enhancements include: Business-to-business store model Additional payment types Only available in WCBE: Sell-side managed contracts Sell-side request for quotation (RFQ) Approvals workflow Requisition lists Online buyer/seller collaboration Advanced organizational management Advanced user management and access control WebSphere Commerce Studio (WCStudio) Developer Editions Get a quick start on developing your WebSphere Commerce Web site by using WCStudio, Professional or Business Developer Editions for Windows NT or Windows 2000, V5.4. These powerful design and development systems, based on WebSphere Studio, include: WCPE in WCStudio, Professional Developer Edition, V5.4 WCBE in WCStudio, Business Developer Edition, V5.4 Tools and support for rules-based personalization Tools for setting up auctions Product Advisor tools Tool for building and extending Enterprise JavaBeans (EJBs) WCPE and WCBE, V5.4 are announced for Windows NT, Windows 2000, AIX, and Solaris and are planned for Linux on Intel systems. WCBE is planned for z/os. Key Prerequisites Refer to the Technical Information section for details. Planned Availability Date March 29, 2002 At a Glance Tap into the vast Internet market, increase your business, and improve your productivity by developing a business-to-consumer or business-to-business Web site with WebSphere Commerce Professional or Business Edition, V5.4. Reduce the cost of sales transactions Attract and retain customers with relationship marketing Create and manage marketing campaigns and promotions with WebSphere Commerce Accelerator Track shoppers past purchasing activities for improved customer service Use WCBE to provide online buyer/seller collaboration and advanced user management and access control For ordering, contact: Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL Reference: AE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com. IBM United States IBM is a registered trademark of International Business Machines Corporation. 202-042

Description WCPE and WCBE provide several business-to-consumer and business-to-business enhancements over previous versions of WCS. Business-to-Consumer Availability-to-Promise Inventory Management Shoppers receive an estimated shipping date. Merchants keep track of inventory, anticipate demand, and track purchase order and receipts. Fulfillment centers receive fulfillment instructions from merchants and generate pick and pack lists. Distributors and resellers share inventory in a single fulfillment center among multiple merchants. Returns and Refunds enables customers to return the product and get a refund or credit. It also completes the end-to-end inventory management system by allowing for the disposal or return to inventory of the product. Catalog Management Interface and Editor Tool Management interface creates, updates, and deletes catalog entries. You can manage the catalog quickly and directly. Editor tool enables users to find, list, create, update, and delete such items as products attributes and prices. Tools Framework provides an extensive and customizable user interface (UI) framework so that programmers can quickly implement a full featured UI with a common look and feel. By using existing elements, programmers efforts are greatly reduced. WebSphere Commerce Recommendation Engine Powered by LikeMinds uses collaborative filtering technology to provide personalization solutions. It builds profiles with both users explicit ratings and behavior such as navigation patterns, items added or removed from a shopping basket, and products purchased. Profiles are then matched with special profiles that can be used to recommend items to the user. Based on the click-stream activity of the user, this information is captured and stored accordingly. 25,000 user profiles are included. For an additional 250,000 profiles order WebSphere Collaborative Profiles, Commerce Edition. Business Intelligence provides the capability to analyze the performance and effectiveness of various actions and areas of the business, helping merchants evaluate the success of campaigns, initiatives, e-marketing spots, sales, and orders. Tax Integration Kit provides a generic interface to integrate different tax solutions of independent software vendors (ISVs), such as Taxware. The interface defines the set of operations that are supported to access and update the orders for the tax calculation provided by the ISV package. Tools for Store Development and Server Administration Store Development enables third-party JavaServer Pages development environment, such as Dreamweaver. Server Administration includes tools for dynamic logging, tracing, component and registry enablement, and scheduler and broadcast job administration. Security Enhancements include improved password validation, migrating of password changes, logon timeout, reentry of passwords, cross-site scripting attack prevention, HTTP, and request tracing. Installation and Serviceability Installation improves the ease of installation and configuration to ensure a system is installed correctly and prerequisites are available. Serviceability allows system administrators to maintain the most recent version of software on their system. The IBM support team can provide fixes to the system. WebSphere Payment Manager (WPM) provides a secure electronic payment process for Internet merchants through a single, unified interface. Based on open standards-based technology, WPM works with plug-ins called payment cassettes to support multiple payment protocols. WCBE includes Offline, SET, CyberCash, VisaNet, and BankServACH cassettes. Enhancements include performance improvements, addition of purchasing card support (Level II and Level III detail) and the BankServACH cassette, which provides connectivity to the U.S. Automated Clearing House (ACH) network to support online electronic check payments. ACH transactions are a commonly used payment method in business-to-business environments and are also common in government applications. Business-to-Business Live Help/Customer Care Collaboration Offers an integrated live help and customer care function integrated out-of-the-box and based on Lotus Sametime. This feature allows your partners, suppliers, and customers to have real-time communication with you for decision-making and negotiations. Your business decisions and processes can be streamlined with this collaboration tool making it easier and faster to do business. Financial provides billing, invoicing, and credit management. Access Control enables site administrators and participating organizations to control the participants who can perform specific actions on specific objects within the system. Purchasing provides purchasing function for the buy-side. In addition, the Business Edition supports the use and management of purchase orders and allows integration with billing and accounting. Business Relationship Manager Available only with the Business Edition, it provides a set of business user interfaces to manage several areas including the life-cycle of a contract, business policies in the policy registry including pricing and billing, and centric account management. Customer Entitlement and Contract-Based Commerce Available only with the Business Edition, it makes use of a business policy or a set of rules followed by a business for a particular business process. It also uses a contract or an agreement that enables the buyer to purchase certain items with the specified terms and conditions. In addition, a requisition list is defined by a set of items and quantities that can be used repeatedly. This creates an order without having to search the catalog. These capabilities can be used 202-042 -2-

by business policy or contract administrators. They can also be used by the merchant and business buyer. RFQ Available only with the Business Edition, it provides the capability for an RFQ to solicit quotes for a specific set of goods and services. The RFQ is sent to one or more selling organizations that can choose to respond to the RFQ. After the RFQ is closed, the buyer can select the winning bid and choose to create a contract with the supplier to purchase the goods. Messaging Available only with the Business Edition, it provides the capability to connect to external procurement systems and marketplaces, such as Ariba Buyer and Metiom ConnectTrade. Online Buyer/Seller Collaboration Available only with the Business Edition, it provides a contract draft and proposal discussion template, based on Lotus QuickPlace. This template is integrated into the business-to-business store model included with WCBE. A seller company s sales or account manager can create a draft contract, share this contract with buyers in the buying organization, and also discuss the contract using threaded discussion on Lotus Domino. Additional features also allow online buyers and sellers to make decisions about the quantity and content of orders, delivery dates, promotions, and designs of new products. Advanced User and Organizational Management Available only with the Business Edition, it provides support for hierarchical organization structures and users who belong to different levels of organizations. Profiles for organizations and users can contain a variety of personal and context-sensitive, business-related attributes. In addition, users can be grouped by explicit assignment or implicitly by predefined grouping criteria. Accessibility by People with Disabilities The core application of the WebSphere Commerce products is accessible. However, not all of the additional bundled products have been completely tested for accessibility. For additional information, contact your IBM representative. Trademarks iseries is a trademark of International Business Machines Corporation. The e-business logo and z/os are trademarks of International Business Machines Corporation in the United States or other countries or both. WebSphere and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel is a registered trademark of Intel Corporation. Windows and Windows NT are registered trademarks of Microsoft Corporation. Domino is a trademark of Lotus Development Corporation and/or IBM Corporation. Lotus and Sametime are registered trademarks of Lotus Development Corporation and/or IBM Corporation. Other company, product, and service names may be trademarks or service marks of others. -3-202-042

IBM US Announcement Supplemental Information March 26, 2002 Education Support A platform-independent WebSphere Commerce, V5.4 implementation course is available. Manuals are also planned to provide unique instructions for WebSphere Commerce for the available platforms. Together, the course and manual provide the necessary skills to develop a WebSphere Commerce system. These skills include: Describing the functions and components of WebSphere Commerce Installing and configuring the system Using the WebSphere Commerce administration tools to create a single storefront or multiple stores and administrators This course and manual are intended for system integrators, business partners, and administrators who want to install, configure, and manage a WebSphere Commerce system. Call IBM Education and Training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments. Offering Information Product information is available through Offering Information (OITOOL) at: http://www.ibm.com/common/ssi Publications The following IBM publications are shipped with the media pack and the documentation pack: WebSphere Commerce for IBM iseries 400 Quick Beginnings, V5.4 (GC09-4954) WebSphere Commerce Studio for Windows NT and Windows 2000 Installation Guide, V5.4 (GC09-4938) Studios only The following two IBM publications are shipped with the documentation pack only: WebSphere Commerce Fundamentals, V5.4 (GC09-4950) WebSphere Commerce Programmer s Guide, V5.4 (GC09-4951) The Publication Notification System (PNS) is available by order number/product number. If you currently subscribe to PNS, you automatically receive notifications by e-mail. To subscribe, visit: http://www.ibm.com/shop/publications/pns/ The IBM Publications Center Portal: http://www.ibm.com/shop/publications/order The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can be downloaded free of charge. PNS subscribers most often order their publications via the Publication Center. Displayable Softcopy Publications: The WebSphere Commerce publications are part of the product in PDF format on the CD-ROM. WebSphere Payment Manager manuals are also available and may be displayed or printed using Adobe Acrobat Reader. They include installation, administrator s, and programmer s guides as well as publications for the SET, CyberCash, VisaNet, and BankServACH cassettes. An extensive online information system is also integrated into the product. Merchants can find conceptual, how-to, and reference information to help create virtual stores and perform advanced customization. Access the information by: Visiting a Web site on your own system, after installing the product Viewing or printing PDF copies of the information Clicking on Help in the WebSphere Commerce administrator Technical Information Hardware Requirements: Hardware requirements vary depending on the number of items in the store, the degree to which audio, video, and graphics are used, and the expected number of hits by customers per time interval. Recommended Minimum Requirements for WebSphere Commerce Professional or Business Editions for iseries Laboratory testing has indicated that most customers need 1.25 GB free disk space for program files and a minimum of 1 GB memory running on one of the following: iseries Server model 270-2252 with a CPW rating of 950 iseries Server model 820-2396 with a CPW rating of 950 CD-ROM drive to install the product Telecommunications equipment to connect the processor to the Internet This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com. IBM United States IBM is a registered trademark of International Business Machines Corporation. 202-042

Recommended Minimum Requirements for WCStudio IBM PC, or compatible, server with: Pentium microprocessor at 733 MHz, or higher 512 MB RAM 1 GB free disk space for program files CD-ROM drive WebSphere Collaborative Profiles Commerce Edition Requirements No additional requirements Software Requirements: WebSphere Commerce Professional or Business Edition for iseries requires the following: OS/400, V5R1 (5722-SS1), which includes: DB2 Universal Database (UDB) for iseries, V5R1 HTTP Server for iseries, V5R1 (5722-DG1) Crypto Access Provider for iseries, V5R1 (5722-AC3) Digital Certificate Manager (5722-SS1 Option 34) QShell Interpreter (5722-SS1 Option 30) iseries Development Kit for Java, V5R1 (5722-JV1), including Java Developer Kit 1.3 DB2 Query Manager and SQL Development Kit for iseries (5722-ST1) iseries Toolbox for Java (5722-JC1) TCP/IP Connectivity Utilities for iseries, V5R1 (5722-TC1) Lotus Domino for iseries (5722-LNT), to use Domino e-mail and discussion database from WebSphere Commerce For WebSphere Commerce Administrator and Accelerator, Internet Explorer, V5.5 iseries Client Access Family (5722-XW1 and 5722-XE1) (recommended) Payment Manager for iseries (5733-PY3), V3.1.2 and WebSphere Application Server (5733-WA4), V4.0 are included You should also have the latest PTFs for these products applied on your system, as indicated on the WebSphere Commerce Suite Web site. You can obtain the latest PTFs either by applying the latest cumulative package, fixpak, or group PTF, or by ordering the PTFs directly from your iseries service representative. To shop in a store created with WebSphere Commerce, shoppers can use any browser that supports SSL, Java and JavaScript, tables and frames, and cookies. WCStudio requires Microsoft Windows NT Workstation, Version 4.0, or Windows 2000 Professional Edition. WebSphere Collaborative Profiles, Commerce Edition has no additional requirements. Programming skills are necessary for customization work. Performance Considerations: Response time in an Internet environment depends on a variety of network and telecommunication factors, such as line speeds, local network constraints, and available processing capacity on the iseries server. Planning Information Customer Responsibilities: Consider the installation, design, implementation, and maintenance of the WebSphere Commerce system. It is recommended strongly that Global Services or business partners be used to assist in these activities, unless adequate in-house skills are available. To implement a complete WebSphere Commerce system, you or a business partner should have the following skills: Basic systems and network administration skills Understanding of TCP/IP protocols, including HTTP and SSL Experience in administering a Web server such as the HTTP Server Experience in creating Web content using HTML and Java Understanding of relational database concepts Ability to perform basic SQL queries Java programming skills for advanced customization Packaging: WebSphere Commerce is shipped on CD-ROM media only. The following are included: Media pack: WebSphere Commerce Quick Beginnings Guide, V5.4 WebSphere Commerce, V5.4 CDs (WCPE 2 CDs, WCBE 3 CDs) WebSphere Application Server for iseries, Advanced Edition, V4.0 CD WebSphere Application Server for Windows NT and Windows 2000, Advanced Edition, V4.0 CD WebSphere Payment Manager (WPM), V3.1 CD Segue SilkPreview CD WebSphere Commerce Recommendation Engine for Windows NT and Windows 2000, V5.4 CD WebSphere Commerce Analyzer Entry, V5.4 CD Brio Broadcast Server, V6.2 CD Sametime, V2.5 CD (Windows NT and Windows 2000) QuickPlace, V2.0 CD (Windows NT and Windows 2000) WCBE only WebSphere Commerce License Information (LI) booklet, V5.4 International Program License Agreement (IPLA) booklet IPLA pointer sheet Proof of Entitlement Program number order only Documentation pack: WebSphere Commerce Quick Beginnings Guide, V5.4 WebSphere Commerce Fundamentals, V5.4 WebSphere Commerce Programmer s Guide, V5.4 202-042 -2-

WCStudio, V5.4 also includes: Media pack: WCStudio Installation Guide, V5.4 WCStudio, V5.4 CD VisualAge for Java, Enterprise Edition V4.0 2 CDs VisualAge for Java Additional Features V4.0 1 CD Digital Camera Master CD (Japan only) WebSphere Personalization, V3.5 CD Macromedia Web Media Tools Trial CD (English only) Documentation pack: WCStudio Installation Guide, V5.4 WebSphere Collaborative Profiles has a media pack but not a documentation pack. It includes: LI booklet IPLA booklet Readme Security, Auditability, and Control WebSphere Commerce uses the security and auditability features of the OS/400 operating system. The SSL protocol, an Internet open standard, is used to encrypt communications between the Web browser and the Web server. The Payment Manager of WCS supports the SET Secure Electronic Transaction protocol. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. IBM Services IBM Services provides experts who understand your environment, have intimate knowledge of the technology, and can leverage your existing skills and infrastructure. They can expedite your business processes and can effectively integrate disparate systems. IBM Services leverages the deep technical skills of the lab-based Software Services for WebSphere team as well as the business consulting, application development, and project management capabilities of the IBM Business Integration team. Software Services for WCPE and WCBE Software Services for WebSphere delivers the WebSphere Commerce Skills Transfer for Application Design service offering for WCPE and WCBE. This offering provides you with the necessary skills and knowledge to build and support a strong e-commerce foundation for today s demands and tomorrow s changes. This flexible program consists of one or more of three workshops. These workshops are Architecture Overview, Site Planning, and Component Development. For further information on this and other available offerings, send a note to swsvcs@us.ibm.com. Integrated Technology Services (Global Services) Contact your IBM representative for the list of selected Global Services available in your country, either as standard or customized offerings for the efficient installation, implementation, and integration of this product. Ordering Information The price of WCPE or WCBE is based on the number of processors in the system or node executing all or any part of the WebSphere Commerce application. Each processor may have a maximum of five stores. The price of WCStudio is based on the number of users using all or any part of the WCStudio application. Program Number/Feature Number Media Feature Feature Description Number Number WebSphere Commerce Products for iseries, V5.4 (5724-A18) WC Professional Edition with 0047 5869 Maintenance 1 Year WCStudio, Professional Developer 0048 5889 Edition (PDE) with Maintenance 1 Year WC Business Edition with 0045 5859 Maintenance 1 Year WCStudio, Business Developer 0043 5879 Edition (BDE) with Maintenance 1 Year WebSphere Collaborative Profiles, 0049 5849 Commerce Edition with Maintenance 1 Year 250,000 Profiles Upgrade from WC Professional 0050 5859 Edition to WC Business Edition with Maintenance 1 Year Upgrade from WCStudio, 0051 5879 PDE to WCStudio, BDE with Maintenance 1 Year Upgrades To upgrade from your current system, contact your IBM representative. Description 1 Year Software Maintenance (5733-A75) Feature Number WC Professional Edition for iseries Registration 3813 Renewal 3815 After License 3816 WCStudio, Professional Developer Edition Registration 3810 Renewal 3811 After License 3812 WC Business Edition for iseries Registration 3871 Renewal 3864 After License 3865-3- 202-042

Description Feature Number Program Name Part Number WCStudio, Business Developer Edition Registration 3874 Renewal 3868 After License 3869 WebSphere Collaborative Profiles, Commerce Edition Registration 3819 Renewal 3820 After License 3821 3 Year Software Maintenance (5733-A76) WC Professional Edition for iseries Registration 3829 Renewal 3830 After License 3831 WCStudio, Professional Developer Edition Registration 3825 Renewal 3826 After License 3828 WC Business Edition for iseries Registration 3858 Renewal 3859 After License 3860 WebSphere Commerce Professional Edition Processor License & SW Maintenance 1 Anniv Processor License & SW Maintenance 2 Anniv Processor SW Maintenance Renewal 1 Anniv Processor SW Maintenance after License 1 Anniv From Start Processor Tradeup/License/ SW Maintenance 1 Anniv From Entry Processor Tradeup/License/ SW Maintenance 1 Anniv WebSphere Commerce Business Edition Processor License & SW Maintenance 1 Anniv Processor License & SW Maintenance 2 Anniv Processor SW Maintenance Renewal 1 Anniv Processor SW Maintenance after License 1 Anniv From Pro Processor Tradeup/License/ SW Maintenance 1 Anniv WebSphere Commerce Studio, Professional Developer Edition User License & SW Maintenance 1 Anniv User License & SW Maintenance 2 Anniv User SW Maintenance Renewal 1 Anniv User SW Maintenance after License 1 Anniv From Developer Edition Tradeup/License/ SW Maintenance 1 Anniv D5B9CLL D5B9DLL E1B9FLL D5B9GLL D5B9ELL D515YLL D50SALL D50SBLL E006LLL D50SCLL D50SGLL D5BAZLL D5BB0LL E1BB1LL D5BB2LL D5CB8LL WCStudio, Business Developer Edition Registration 3855 Renewal 3856 After License 3857 WebSphere Collaborative Profiles, Commerce Edition Registration 3835 Renewal 3836 After License 3837 WebSphere Commerce Studio, Business Developer Edition User License & SW Maintenance 1 Anniv User License & SW Maintenance 2 Anniv User SW Maintenance Renewal 1 Anniv User SW Maintenance after License 1 Anniv From Pro Developer Tradeup/License/ SW Maintenance 1 Anniv D50S7LL D50S8LL E006KLL D50S9LL D50S6LL WebSphere Collaborative Profiles, Commerce Edition 250K Customer Profiles Program Name Passport Advantage WebSphere Commerce Professional Edition for iseries, V5.4 Media Pack - English WebSphere Commerce Business Edition for iseries, V5.4 Media Pack - English WCStudio, PDE for NT/W2K, V5.4 Media Pack - English WCStudio, BDE for NT/W2K, V5.4 Media Pack - English WebSphere Collaborative Profiles, Commerce Edition, V5.4 Media Pack - Multilingual (250,000 customer profiles) WebSphere Commerce Pro/Business Edition for iseries, V5.4 Doc. Pack - English WCStudio, PDE/BDE for NT/W2K, V5.4 Doc. Pack - English Part Number BK015NA BK00PNA BK019NA BK016NA BK018ML BK00QNA BK017NA License & SW Maintenance 1 Anniv License & SW Maintenance 2 Anniv SW Maintenance Renewal 1 Anniv SW Maintenance after License 1 Anniv Passport Advantage Customer D5CW2LL D5CW3LL E1CW4LL D5CW5LL Media Pack Entitlement Details: Customers with active maintenance or subscription are entitled to receive the corresponding media pack. Customization Options: Select the appropriate feature numbers to customize your order with the delivery options you want. This applies to the feature number ordering system only. Description Expedite Shipments Feature Number Local IBM office expedite 3445 (for IBM use only) Customer expedite process charge 3446 ($30 charge for each product) 202-042 -4-

Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery Solutions (SDS) receives the order. SDS will then ship the order via overnight air transportation. Terms and Conditions Licensing: IPLA. Proofs of Entitlement are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support. The following agreements apply for maintenance and do not require customer signatures: IBM Agreement for Acquisition of Support (Z125-6011) Addendum for Support (Software Maintenance) for Select iseries and pseries Programs (Z125-6495) LI Form Number: CT15KML, CT13RML (GC09-4955) Limited Warranty: Yes Program Services: Available until March 31, 2004 Money-Back Guarantee: 30-day, money-back guarantee, applicable to the first instance per customer enterprise. The money-back guarantee will commence on the invoice date. Copy and Use on Home/Portable Computer: No Volume Orders (IVO): Yes, contact your IBM representative. Passport Advantage Applies: Yes, through the Passport Advantage Web site at: http://www.ibm.com/software/passportadvantage Software Maintenance Applies: Yes Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations. IBM includes Software Maintenance with each program acquired during the coverage period. Coverage period means the period commencing on the date you acquire the program up to the first or second anniversary date, depending on whether you acquired coverage for one or two anniversaries. The coverage period for Software Maintenance acquired in the two months preceding an anniversary date will be extended to the next applicable anniversary date. While your Software Maintenance is in effect, IBM provides assistance for your routine, short duration installation, and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your IS technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For further details visit: http://techsupport.services.ibm.com/guides/ handbook.html Software Maintenance does not include assistance for: The design and development of applications Your use of programs in other than their specified operating environment Failures caused by products for which IBM is not responsible under this agreement For more information, about the Passport Advantage Agreement refer to Software Announcement 201-202, dated July 10, 2001, or visit: http://www.ibm.com/software/passportadvantage All distributed software licenses include Software Maintenance (software subscription and technical support) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and ensure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected. For additional information, refer to Software Announcement 201-201, dated July 10, 2001. AIX /UNIX Upgrade Protection Applies: No Entitled Upgrade for Current AIX/UNIX Upgrade Protection Licensees: No Variable Charges Apply: No Educational Allowance Available: Yes, 15% education allowance applies to qualified education institution customers. Prices The price of WebSphere Commerce is based on the number of processors executing all or any part of the WebSphere Commerce program. Number of Processors and Stores: Each processor license for WCPE or WCBE entitles the licensee to run on one processor and includes an entitlement for a maximum of five stores. The customer must acquire additional processor licenses for each processor executing all or any part of WCPE or WCBE, or exceeding five stores. A store in WebSphere Commerce licensing is a store back office. Store back offices are identified and may be counted in the store table. Several storefronts may access the same store back office to allow handling of commerce transactions consistently for all stores. To improve performance, store developers can clone the commerce server producing identical copies of the store, either on one processor or several processors if WCPE or WCBE is installed. Cloning does require additional processor licenses when using multiple processors. Number of Users: Each WCStudio user license entitles one user to use the WCStudio product for development. Additional user licenses must be acquired if more than one user is required for development. -5-202-042

Staging and Backup Servers: All WebSphere Commerce servers, including staging and backup servers, that use the WebSphere Commerce program require their own WebSphere Commerce license. Passport Advantage: For Passport Advantage and charges, contact your authorized IBM Lotus Business Partner. Additional information is also available on the Passport Advantage Web site: http://www.ibm.com/software/passportadvantage Program Number Feature Description Number OTC 1 WebSphere Commerce Products for iseries, V5.4 (5724-A18) WC Professional Edition with 0047 $ 89,600 Maintenance 1 Year WCStudio, Professional Developer Edition 0048 16,800 with Maintenance 1 Year WC Business Edition with Maintenance 0045 140,000 1 Year WCStudio, Business Developer Edition 0043 28,000 with Maintenance 1 Year WebSphere Collaborative Profiles, 0049 88,480 Commerce Edition with Maintenance 1 Year 250,000 Profiles Upgrade from WC Professional Edition 0050 62,500 to WC Business Edition with Maintenance 1 Year Upgrade from WCStudio, PDE to WCStudio, 0051 12,500 BDE with Maintenance 1 Year 1 One-time charge Upgrades To upgrade from your current system, contact your IBM representative. 1 Year Software Maintenance (5733-A75) WC Professional Edition for iseries Registration 3813 $ 0 Renewal 3815 19,991 After License 3816 59,733 WCStudio, Professional Developer Edition Registration 3810 0 Renewal 3811 3,733 After License 3812 11,200 WC Business Edition for iseries Registration 3871 0 Renewal 3864 31,111 After License 3865 93,333 WCStudio, Business Developer Edition Registration 3874 0 Renewal 3868 6,223 After License 3869 18,667 WebSphere Collaborative Profiles, Commerce Suite Registration 3819 0 Renewal 3820 19,663 After License 3821 58,987 202-042 -6-

Feature Description Number OTC 3 Year Software Maintenance (5733-A76) WC Professional Edition for iseries Registration 3829 $37,832 Renewal 3830 57,743 After License 3831 97,565 WCStudio, Professional Developer Edition Registration 3825 7,093 Renewal 3826 10,826 After License 3828 18,293 WC Business Edition for iseries Per Processor Registration 3858 59,112 Renewal 3859 90,223 After License 3860 152,445 WCStudio, Business Developer Edition Per User Registration 3855 11,823 Renewal 3856 18,046 After License 3857 30,490 WebSphere Collaborative Profiles, Commerce Suite Registration 3835 37,359 Renewal 3836 57,022 After License 3837 96,346 Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at: http://www.financing.ibm.com Use Priority/Reference Code: AE001 Phone: Fax: Internet: Mail: 800-IBM-CALL 800-2IBM-FAX ibm direct@vnet.ibm.com IBM Atlanta Sales Center Dept. AE001 P.O. Box 2690 Atlanta, GA 30301-2690 Order Now You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU. Note: Shipments will begin after the planned availability date. Trademarks iseries and pseries are trademarks of International Business Machines Corporation. The e-business logo is a trademark of International Business Machines Corporation in the United States or other countries or both. WebSphere, OS/400, DB2, VisualAge, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Pentium is a registered trademark of Intel Corporation. Microsoft is a trademark of Microsoft Corporation. Windows NT and Windows are registered trademarks of Microsoft Corporation. Java is a trademark of Sun Microsystems, Inc. UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries. Domino is a trademark of Lotus Development Corporation and/or IBM Corporation. Lotus and Sametime are registered trademarks of Lotus Development Corporation and/or IBM Corporation. Other company, product, and service names may be trademarks or service marks of others. -7-202-042