68 - Point Checklist Revised May 2017

Transcription

1 Point Checklist Revised May 2017 Date: Client: Contact: Technician: Phone: Address: City / Zip: Client Interview 1. Are there any known issues? 2. How old is the server? 3. How old are the PCs/Laptops? 4. What is the primary (proprietary?) line of business application?

2 Checklist 2 5. What are the major software applications used on the desktops? Network 6. Network Map Note:

3 Checklist 3 Describe how (whether) the following services are provided on the network. 7. Printing: 8. DHCP: 9. DNS: 10. FTP: 11. WWW: 12. RWA (RWW): 13. Terminal Server: 14. File Server: 15. VPN: 16. SharePoint Server: 17. SQL Server:

4 Checklist Other Major Server (CRM, cert key server, dedicated RAS server, etc.) 19. Type of Firewall: 20. Describe Anti-Spam Device/Software: Server Specs Primary Server 21. Server Processor: 22. CPU: 23. RAM: 24. Operating System: 25. O.S. Service Pack Version: 26. TCP/IP Address: 27. Hard Drive Physical Configuration: 28. Hard Drive Configuration as seen from O.S.: 29. NIC Configuration:

5 Checklist Integrated Lights Out (ILO) or Dell Remote Access Control (DRAC ) hard installed and configured: 31. Run Windows Update and record number of updates requested: (Do not install.) 32. Run Microsoft Baseline Security Analyzer 2.3 or newer and print report 33. Check Application Logs 34. Check Directory Service Logs

6 Checklist Check DNS Service Logs 36. Check File Replication Service Logs 37. Check Security Logs 38. Check System Logs 39. Check Disc Space on Server C: Drive Used + Free = Total D: Drive Used + Free = Total

7 Checklist Defragmentation software installed: 41. Defragmentation Analysis C: Drive D: Drive 42. Describe UPS and software for UPS: 43. Is in-house or hosted? (circle one) 44. If hosted, describe where and how this service is managed? 45. Exchange Server Version / Service Pack 46. Check Exchange Server Logs. Report anomalies or concerns:

8 Checklist Describe Spam Filter used: Anti-Virus and Anti-Malware 48. Verify that there is a Virus Scanner on Server 49. Verify that Virus Scanner on Server is Working 50. Verify that Virus signatures are up to date Storage and Backup Subsystems 51. Is primary data storage in-house or hosted? (circle one) 52. If hosted, describe where and how this service is managed? 53. Describe the backup process: 54. If Tape Drive, Is Tape Drive cleaned regularly? 55. Are Tapes or Backup Discs rotated offsite regularly?

9 Checklist Number of Backup Tapes or Backup Discs available for use: 57. Check Backup Logs 58. Is there a physical record of backups? 59. Is there an appropriate backup schedule? 60. Is there an Intelligent Disaster Recover system of some kind in place? If so, describe: 60. Is there a hosted or cloud-based backup component? If so, describe: Internet 61. Type of Internet connection (Fiber, T-1, DSL, Cable, etc.)

10 Checklist ISP: 63. Bandwidth Test. Service used: Download 1st = kb/s 2nd = kb/s 3rd = kb/s Upload 1st = kb/s 2nd = kb/s 3rd = kb/s 64. Ping Test: Other 65. Client knows or has access to Server/Domain Administrator password? Circle: Yes No 66. Client knows or has access to Firewall or Router username and password? Circle: Yes No 67. Hosted or Cloud-based services in use: Domain Name Registration Web Site Hosting Hosted

11 Checklist 11 Telephone Service Spam Filtering Anti-Virus Hosted Storage BDR Remote Monitoring Patch Management Microsoft Office o Including Archiving o Including Encryption) Other: Other: Other: 68. Troubleshooting, Fixes, Notes, and Recommendations Note any problems reported by client. If there are any recommendations for client based on this analysis, please list them here.

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