COURSE OUTLINE AND SCHEDULE: ASSIGNMENTS ARE DUE EACH MONDAY WEDNESDAY JANUARY Computing Overview

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1 COURSE OUTLINE AND SCHEDULE: ASSIGNMENTS ARE DUE EACH MONDAY WEDNESDAY JANUARY Computing Overview 1.1 Course Introduction PC Pro and A+ Certification (9:03) 1.2 Using the Simulator Using the Simulator (21:57) Explore the Lab Interface Working with Internal Components (20:55) Connect Internal Components 1.3 Hardware Basics Computing Basics (17:04) Computing Facts External Components (8:14) Ports and Connectors Set Up a Computer Internal Components (4:20) Exam Questions - Section Operating System Basics Operating Systems (10:28) Operating System Facts Using the Windows Interface (16:52) Windows Interface Facts Exam Questions - Section 1.4

2 2/3 92 MIN PC Technician (93 MIN TOTAL) 2.1 Protection and Safety 18 MIN Safety (5:59) Safety Measures ESD (7:35) Protecting Against ESD (4:54) ESD Facts Environmental Concerns (7:12) Environmental Facts Exam Questions - Section Professionalism 29 MIN Professionalism (3:00) Professionalism Facts Incident Management (7:17) Basic Forensic Procedures (18:31) Incident Response Facts Exam Questions - Section PC Tools 3 MIN PC Toolkit (3:17) Tool Facts Exam Questions - Section PC Maintenance 34 MIN PC Maintenance (4:05) PC Maintenance Facts Protecting Power (15:40) Configuring UPS Settings (14:27) Power Protection Facts Install a UPS Exam Questions - Section Troubleshooting Overview 8 MIN Troubleshooting Process (7:35) Troubleshooting Process Facts Exam Questions - Section 2.5

3 2/5 80 MIN System Components 3.1 Cases and Form Factors 10 MIN Cases and Form Factors (10:04) System Case Facts Exam Questions - Section Power Supplies 36 MIN Power Supplies (10:48) Power Supply Facts Identifying Power Supply Components (8:49) Changing the Power Supply (16:03) Replace a Power Supply Exam Questions - Section Motherboards and Buses 21 MIN Motherboard Components (6:27) Motherboard Facts Installing a Motherboard (14:40) Motherboard Installation Facts Choose and Install a Motherboard Exam Questions - Section Processors 13 MIN Processor Concepts (8:08) CPU Facts CPU Performance Facts CPU Socket Facts Installing a Processor (5:02) CPU Installation Facts Select and Install a Processor Select and Install a Processor Exam Questions - Section 3.4

4 2/ MIN 3.5 Memory 75 MIN Memory (7:09) Memory Types (13:09) RAM Facts Memory Factors (13:12) Memory Speed (17:50) Memory Characteristics Memory Forms (8:20) Memory Form Comparison Selecting the Correct Memory Module (10:26) Installing Memory (5:01) Memory Installation Facts Select Memory by Sight Install Triple Channel Memory Exam Questions - Section BIOS 68 MIN BIOS and CMOS (13:13) PC Boot Process (4:55) BIOS and CMOS Facts Editing the BIOS 1 (17:05) Editing the BIOS 2 (22:16) Flashing the BIOS (10:22) Find BIOS Settings Clear CMOS Settings Exam Questions - Section 3.6

5 2/ MIN 3.7 Expansion Cards 9 MIN Expansion Buses and Slots (3:36) Expansion Bus Types Installing an Expansion Card (5:29) Install Expansion Cards Exam Questions - Section Video 20 MIN Video Cards (3:31) Video Card Facts Installing a Video Card (6:41) Video Card Installation Facts Upgrade a Video Card Exam Questions - Section Audio 33 MIN Digital Audio (9:04) Sound Cards (7:22) Sound Card Facts Managing Audio Devices (15:50) Sound Card Installation Facts Sound Card Connectors Select and Install a Sound Card Exam Questions - Section Cooling 12 MIN System Cooling (11:30) System Cooling Facts Exam Questions - Section Peripheral Devices 4.1 Peripheral Devices 8 MIN Peripheral Devices (4:11) Peripheral Device Facts Input Devices (3:32) Input Device Facts Connect a KVM Switch Exam Questions - Section Serial, Parallel, and PS/2 10 MIN Serial, Parallel, and PS/2 (9:19) Serial, Parallel, and PS/2 Facts Serial, Parallel, and PS/2 Connections Connect Devices Exam Questions - Section USB 18 MIN Universal Serial Bus (USB) (15:56) USB Components (2:00) USB Facts Install USB Devices Install USB Adapter Exam Questions - Section IEEE 1394 (Firewire) 3 MIN

6 4.4.1 Firewire (3:31) Firewire Facts Connect Firewire Devices Exam Questions - Section 4.4

7 2/19 99 MIN 4.5 Display Devices 60 MIN CRT Monitors (15:04) CRT Monitor Facts LCD Monitors (6:27) LCD Monitor Facts LED and Plasma Monitors (14:54) LED and Plasma Monitor Facts Video Interfaces (7:24) Video Interface Facts Connect Monitors Install a VGA Monitor Choose and Configure a Monitor Install an HDTV Monitor Configuring Display Settings (8:46) Configure Dual Monitors Video Configuration Facts Optimizing Video (8:01) Optimize Video Settings Exam Questions - Section Device Installation 39 MIN Device Installation (5:47) Installing Devices (15:06) Managing Devices (17:52) Hardware Device Facts Device Installation Facts Manage Devices Exam Questions - Section 4.6

8 2/ MIN Storage 5.1 Storage Devices 32 MIN Storage Devices (23:47) Storage Device Facts Storage Device Interfaces (7:31) Storage Device Interface Facts Exam Questions - Section Floppy Drives 11 MIN Installing a Floppy Drive (10:52) Floppy Installation Facts Install a Floppy Drive Exam Questions - Section Parallel ATA (IDE) 24 MIN ATA/IDE Devices (13:55) Installing an ATA Device (10:05) ATA Installation Facts Install PATA Devices Exam Questions - Section Serial ATA 15 MIN Serial ATA (9:31) Installing a Serial ATA Device (5:33) Serial ATA Installation Facts Install SATA Devices Exam Questions - Section SCSI 40 MIN SCSI (17:39) SCSI Standards (13:23) SCSI Standards Facts Installing a SCSI Adapter and Device (9:15) Exam Questions - Section 5.5

9 2/ MIN 5.6 Optical Media 38 MIN CD Drives (11:39) CD Format Facts DVD Drives (14:21) Blu-ray (6:48) DVD and Blu-ray Facts Choosing an Optical Drive (4:03) Choosing an Optical Drive Facts Exam Questions - Section File System 77 MIN File System (5:11) Viewing File System Components (12:49) File System Facts Partitions and Disks (22:12) Partition and Disk Facts Creating Volumes (16:40) Create Volumes Formatting and Converting (17:28) Format Drives Disk Status (3:01) Disk Status Facts Exam Questions - Section 5.7

10 3/3 91 MIN 5.8 RAID 30 MIN RAID (13:02) RAID Facts Configuring RAID Arrays (16:41) RAID Configuration Facts Create RAID Arrays Implement a RAID Solution Exam Questions - Section Adding Storage 27 MIN Adding Storage (10:45) Creating Mount Points and Extending Volumes (15:32) Adding Storage Facts Add Space to Existing Volumes Exam Questions - Section Disk Optimization 34 MIN Storage Optimization (19:59) Optimizing Disks (13:26) Disk Optimization Facts Perform Disk Maintenance Exam Questions - Section 5.10

11 3/5 116 MIN Networking 6.1 Networking Overview 33 MIN Networking (9:17) Network Types (9:34) Networking Facts Network Topologies (13:27) Topology Facts Exam Questions - Section Network Hardware 45 MIN Network Devices 1 (16:18) Network Devices 2 (15:46) Networking Device Facts Network Adapters (12:13) Network Adapter Facts Select and Install a Network Adapter Exam Questions - Section Networking Media 20 MIN Cable Media (19:59) Coaxial Cable Facts Twisted Pair Facts Twisted Pair Connector Facts Fiber Optic Facts Exam Questions - Section Ethernet 8 MIN Ethernet (7:26) Ethernet Facts Ethernet Standards Exam Questions - Section 6.4

12 3/ MIN 6.5 Network Addressing 26 MIN Device Addressing (11:42) IP Addressing (14:35) Addressing Facts Exam Questions - Section IP Configuration 39 MIN IP Configuration (13:36) TCP/IP Configuration Methods (7:20) Configuring TCP/IP Properties (17:36) IP Configuration Facts Configure TCP/IP Settings Configure Alternate TCP/IP Settings Exam Questions - Section IP version 6 8 MIN IP version 6 (8:13) IPv6 Facts Exam Questions - Section Protocols 5 MIN Network Protocols (5:03) Protocol Facts Exam Questions - Section Wireless 34 MIN Wireless Networking (15:46) Wireless Networking Facts Wireless Security (10:23) Wireless Security Facts Configuring a Wireless Connection (6:47) Connect to a Wireless Network Configure a Wireless Profile Exam Questions - Section Infrared and Bluetooth 14 MIN Infrared and Bluetooth (4:50) Configuring Bluetooth Connections (8:21) Infrared and Bluetooth Facts Exam Questions - Section 6.10

13 3/ MIN 6.11 Internet Connectivity 42 MIN Internet Services (21:14) Internet Connections (13:20) Internet Connection Facts Configure a Cable Internet Connection Configure a DSL Internet Connection Creating a Dial-up Internet Connection (6:48) Configure a Dialup Internet Connection Exam Questions - Section SOHO Configuration 36 MIN SOHO Configuration (13:36) SOHO Configuration Facts Configuring a SOHO Router (8:52) Access Point Configuration Facts Configuring a Wireless Access Point (13:42) Configure a Wireless Infrastructure Exam Questions - Section Network Utilities 28 MIN Network Utilities (6:06) Using Ipconfig (5:36) Find Configuration Information Find Configuration Information Find Configuration Information Using Ping and Tracert (10:54) Using Nslookup (4:45) TCP/IP Utilities Exam Questions - Section HomeGroup 9 MIN Implementing HomeGroups (8:31) HomeGroup Facts Exam Questions - Section 6.14

14 3/ MIN Printing 7.1 Printers 40 MIN Printer Types (15:47) Printer Type Facts Laser Printers (4:52) Laser Printing Process (10:08) Laser Printing Facts Printer Interfaces (8:36) Printer Connection Facts Printer Characteristics Facts Choose a Printer Exam Questions - Section Printer Configuration 31 MIN Printing Configuration (11:55) Installing a Local Printer (19:20) Printer Configuration Facts Select and Install a Printer Exam Questions - Section Network Printing 27 MIN Network Printing (8:18) Installing a Network Printer (18:32) Network Printing Facts Configure Network Printing Exam Questions - Section Printing Management 19 MIN Configuring Printer Properties (11:21) Managing Print Jobs (8:29) Printing Management Facts Configure Printer Properties Manage Printing Exam Questions - Section Printer Maintenance 12 MIN Maintaining Laser Printers (12:09) Printer Preventative Maintenance Facts Exam Questions - Section 7.5

15 3/ Mobile Devices 8.1 Notebook Computers 31 MIN Notebook Computers (19:31) Notebook Connectors (10:58) Notebook Facts Expansion Card Facts Notebook Power Facts Exam Questions - Section Notebook Components 39 MIN Changing a Notebook Hard Disk (2:43) Adding Notebook Memory (4:48) Changing a Notebook Keyboard (4:30) Replacing LCD Components (17:49) Replacing Internal Notebook Components (9:04) Notebook Upgrade and Repair Facts Exam Questions - Section Notebook Power Management 20 MIN Portable Power (9:35) Configuring Power Options (10:47) Power Management Facts Edit Power Options Create a Power Plan Exam Questions - Section Mobile Devices 58 MIN Mobile Device Overview (14:19) Mobile Device Facts Networking Mobile Devices (10:08) Synchronizing Mobile Devices (7:07) Securing Mobile Devices (11:05) Configuring on Mobile Devices (4:57) Maintaining Mobile Devices (10:06) Manage Mobile Devices Exam Questions - Section 8.4

16 3/ MIN Windows System Management 9.1 Windows System Tools 95 MIN Using Task Manager (20:48) Using Control Panel (18:59) Using Management Consoles (12:43) Viewing System Configuration Information (15:52) Using Regedit (8:55) Windows Utilities Facts System Commands (17:12) Exam Questions - Section Preferences and Settings 24 MIN Personalizing Windows 1 (11:36) Personalizing Windows 2 (11:43) Preferences Facts Exam Questions - Section 9.2

17 3/ MIN 9.3 Performance Monitoring 20 MIN Performance Monitoring (3:41) Monitoring System Performance (16:32) Performance Monitoring Facts Exam Questions - Section Users and Groups 36 MIN Users and Groups (9:44) Managing Users and Groups (14:11) User and Group Facts Manage Users and Groups Managing UAC Settings (11:51) UAC Facts Exam Questions - Section Remote Services 36 MIN Remote Desktop (6:48) Using Remote Desktop (13:23) Remote Desktop Facts Remote Assistance (4:54) Remote Assistance Facts Using Remote Assistance (10:22) Configure Remote Services Exam Questions - Section Applications 22 MIN Applications (3:15) Managing Applications (17:53) Application Management Facts Manage Applications Exam Questions - Section 9.6

18 3/ MIN 9.7 Updates 30 MIN Updates (6:26) Update Facts Using Windows Update (12:36) Configure Windows Update Performing a Firmware Update (10:21) Exam Questions - Section System Protection 55 MIN System Protection (12:30) Backup Facts Creating Backups in Windows Vista and Windows 7 (10:03) Back Up the Computer Using Restore Points (18:52) Create a Restore Point Using Previous Versions (12:20) Exam Questions - Section Virtual Memory 18 MIN Virtual Memory (9:43) Managing the Paging File (8:01) Virtual Memory Facts Configure Virtual Memory Exam Questions - Section 9.9

19 4/2 89 MIN System Implementation 10.1 Component Selection 21 MIN Component Selection (21:06) Component Selection Facts Exam Questions - Section Windows Pre-installation 26 MIN Windows Versions (9:33) Pre-installation Planning (11:04) Windows Versions Facts Installation Planning Facts Verifying System Compatibility (5:01) Exam Questions - Section Windows Installation 32 MIN Windows Installation (9:17) Preparing Disks for Installation (13:09) Prepare Disks for Installation Installing Windows (8:33) Installation Facts Exam Questions - Section Post Installation 10 MIN Post Installation (1:07) Post Installation Facts Migrating User Data (8:07) Exam Questions - Section 10.4

20 4/7 77 MIN 10.5 Virtualization 58 MIN Virtualization Overview (15:01) Virtualization Facts Virtual Networking (6:09) Creating a Virtual Machine (19:02) Virtual Machine Security (16:44) Virtual Machine Security Facts Enable VT in the BIOS Exam Questions - Section File Management 11.1 File Locations 19 MIN System File Locations (11:59) File Location Facts Implementing Libraries (6:32) Library Facts Exam Questions - Section 11.1

21 4/9 99 MIN 11.2 Managing Files 75 MIN File and Folder Properties (6:07) Managing Files 1 (14:31) Managing Files 2 (9:41) File Extension Facts Attribute Facts Manage Files Using the Command Prompt (2:22) Managing Files and Directories 1 (20:32) Managing Files and Directories 2 (20:47) File Management Commands Manage Files and Folders Exam Questions - Section NTFS Permissions 24 MIN NTFS Permissions (7:37) Configuring NTFS Permissions (16:41) NTFS Permission Facts Configure NTFS Permissions Exam Questions - Section 11.3

22 4/21 79 MIN 11.4 Shared Folders 52 MIN Shared Folders (4:21) Sharing Folders 1 (13:27) Sharing Folders 2 (10:44) Configuring Share and NTFS Permissions (23:14) Shared Folder Facts Share and Secure Folders Exam Questions - Section Offline Files 13 MIN Using Offline Files (13:06) Offline File Facts Exam Questions - Section Security 12.1 Best Practices 14 MIN Best Practices for Securing Workstations (14:09) Workstation Security Facts Implement Workstation Security Exam Questions - Section 12.1

23 4/ MIN 12.2 Physical Security 43 MIN Physical Security (19:39) Physical Security Facts Data Disposal and Destruction (10:05) Wiping a Disk (7:35) Configuring a Screen Saver Password (5:20) Require a Screen Saver Password Exam Questions - Section Social Engineering 8 MIN Social Engineering (8:25) Social Engineering Facts Exam Questions - Section BIOS Security 18 MIN BIOS Security (9:52) Configuring BIOS Security Settings (8:04) BIOS Security Facts Configure BIOS Security Exam Questions - Section Malware Protection 38 MIN Malware (3:39) Implementing Malware Protection (4:57) Malware Facts Malware Protection (13:08) Implementing Virus Protection (15:25) Malware Protection Facts Exam Questions - Section 12.5

24 4/ MIN 12.6 Authentication 59 MIN Authentication (16:34) Authentication Facts Password Facts Configuring Password Policies (13:52) Enforce Password Settings Using a Biometric Scanner (3:41) Managing Authentication 1 (13:10) Managing Authentication 2 (11:20) Authentication Management Facts Exam Questions - Section Encryption 14 MIN Encryption (5:08) Encryption Facts Encrypting Files (8:45) Encrypt Files Exam Questions - Section Network Security 33 MIN Wired Network Security Best Practices (17:45) Wired Network Security Facts Wireless Network Security Best Practices (14:57) Wireless Network Security Facts Exam Questions - Section 12.8

25 4/ MIN 12.9 Firewalls 36 MIN Introduction to Firewalls (8:01) Firewalls (10:39) Configuring Windows Firewall (3:50) Configuring a Network-Based Firewall (13:46) Firewall Facts Configure the Windows Firewall Exam Questions - Section Proxy Servers 20 MIN Proxy Servers (4:49) Configuring Proxy Settings (5:25) Proxy Server Facts Use a Proxy Server Exam Questions - Section Troubleshooting 13.1 Motherboard, RAM, and CPU Troubleshooting 51 MIN Common Motherboard, RAM and CPU Issues (22:16) Troubleshoot System Power Troubleshoot Power Supply Problems Processor Troubleshooting (10:13) Processor Troubleshooting Facts Troubleshoot Processor Installation Troubleshoot Processor Installation Memory Troubleshooting (9:29) Testing Memory (9:03) Memory Troubleshooting Facts Troubleshoot Memory Troubleshoot Memory Exam Questions - Section 13.1

26 5/5 137 MIN 13.2 Storage Troubleshooting 20 MIN Common Storage Issues (20:08) Storage Troubleshooting Facts Troubleshoot Floppy Configuration Trouble shoot PATA Devices Exam Questions - Section Video Troubleshooting 42 MIN Common Video and Display Issues 1 (14:58) Common Video and Display Issues 2 (11:03) Video Troubleshooting (15:19) Video Troubleshooting Facts Exam Questions - Section Network Troubleshooting 75 MIN Common Wired and Wireless Network Issues (20:52) Network Troubleshooting 1 (4:34) Network Troubleshooting 2 (17:02) Troubleshooting Network Connectivity 1 (19:50) Network Troubleshooting Facts Troubleshooting Network Connectivity 2 (12:20) Network Troubleshooting Facts Fix a Network Connection Fix a Network Connection Exam Questions - Section 13.4

27 5/7 133 MIN 13.5 Operating System Troubleshooting 81 MIN Common Operating Systems Issues 1 (17:03) Common Operating Systems Issues 2 (14:33) Troubleshooting Applications (25:05) Application Troubleshooting Facts Windows Boot Process (13:32) Boot Process Facts Modifying the Boot Order (8:46) Configure the Boot Order Troubleshoot the Boot Order Exam Questions - Section Windows Recovery 52 MIN System Recovery (13:53) Using Windows Recovery Options (17:42) Using Restore Tools (20:08) System Recovery Facts Exam Questions - Section 13.6

28 5/ MIN 13.7 System Errors 53 MIN Troubleshooting Lockups (16:08) System Errors Facts Boot Options (1:52) Using Advanced Boot Options (14:55) Windows Boot Options Startup Errors (20:18) Startup Error Facts Troubleshoot System Startup Troubleshoot System Startup Troubleshoot System Startup Troubleshoot System Startup Exam Questions - Section Security Troubleshooting 16 MIN Common Security Issues (15:36) Security Troubleshooting Facts Exam Questions - Section Notebook Troubleshooting 49 MIN Common Notebook Issues (17:45) Troubleshooting Power (8:12) Troubleshooting Video (12:10) Troubleshooting Components (10:32) Notebook Troubleshooting Facts Notebook Maintenance Facts Exam Questions - Section 13.9

29 5/14 66 MIN Printer Troubleshooting 49 MIN Common Printing Issues (21:08) Printer Troubleshooting (4:01) Troubleshooting Printing (22:04) Printing Troubleshooting Facts Exam Questions - Section Device Troubleshooting 17 MIN Device Troubleshooting (2:52) Troubleshooting Devices (13:45) Device Troubleshooting Facts Manage Devices Manage Devices Exam Questions - Section 13.11

30 5/19 5/21 FINAL REVIEW Capstone Exercises 14.1 Build a Computer From Scratch 14.2 Troubleshoot a Malfunctioning Computer Review your lab assignments for the final exam

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