Endpoint Security webrh Framework 3.0 Release Notes

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1 Endpoint Security webrh Framework 3.0 Release Notes Revised: May 18, 2010 This Release Notes document provides essential operating requirements and describes known issues for Endpoint Security webrh 3.0. Review this information before installing Endpoint Security webrh 3.0. Note - Before you begin installation, read the latest available version of these release notes at: In This Document About This Document page 2 About Endpoint Security webrh page 2 Upgrade Information page 2 New in This Release page 2 Fixed in This Release page 3 System Requirements page 3 page 5 Documentation Feedback page 5 Copyright 2010 Pointsec Mobile Technologies AB, a Check Point Software Technologies company. All rights reserved 1

2 About This Document About This Document This document contains information about Endpoint Security webrh version 3.0, such as new features and functions in this release, what problems have been fixed since the previous release and system requirements. For your convenience, this document may also contain important information on available Endpoint Security webrh modules which may not necessarily be delivered together with this version of the framework. The Endpoint Security webrh modules are available on the Check Point Download Center. In this document, the abbreviation N/A is used. N/A means Not Applicable. About Endpoint Security webrh Endpoint Security webrh is a web application which can be used by administrators to provide users of Endpoint Security-protected devices with Remote Help. Upgrade Information This version of the Endpoint Security webrh framework is compatible with modules targeted at versions from 2.3 and later of the framework. For this reason, when upgrading the framework to version 3.0 or later, all modules which have been used with an earlier framework than 2.3 must also be upgraded to the most recent versions. The Mobile Module The older Pointsec for Handhelds Extension cannot be upgraded to the new version of the product: Pointsec Mobile Module. It is the Pointsec Mobile Module which is delivered with the 3.0 framework and later. Instead, you will have to remove Pointsec for Handhelds Extension before you upgrade to the 3.0 framework or later. After that, you can install the new Pointsec Mobile Module. Even after removing the Pointsec for Handhelds Extension, profiles created with Pointsec for Handhelds Extension will still be available in the Endpoint Security webrh database, and will function with the Pointsec Mobile Module once it is installed. Upgrading from versions previous to 2.4 If you need to upgrade from versions previous to 2.4, we recommend that you upgrade to 2.4 first, and then upgrade to this version. New in This Release In this release, the following has been added: Active Directory integration It is now possible to search for AD users in Endpoint Security webrh, and to enable users to use their AD credentials when logging in to webrh. Silent Installation It is now possible to install all components included in the installation package without any user interaction during the installation. Account Lockout Threshold feature It is now possible to lock accounts after a specified number of failed attempts to log in to Endpoint Security webrh. Endpoint Security webrh 3.0 Release Notes. Last Update May 18,

3 Fixed in This Release Improved logging information Support for Microsoft Windows Server 2008 and SQL Server 2008 Fixed in This Release The following issues have been fixed in this release: Table 1 Fixed issues ID Short description Detailed description Possible to create an account with fixed password even if the fixed password function has not been enabled System Requirements The following sections document the server and system administrator requirements and recommendations for installing Endpoint Security webrh. Rights Required to Install Endpoint Security webrh The user account used to install the Endpoint Security webrh SQL database must be member of a group with the right to create a database. By default the local system administrator account has this right. The user account used to install Endpoint Security webrh on the web server should have local administrative rights in order to access the database, install files, modify the registry and assign rights locally. A domain account for the ComPlus application must be dedicated to Endpoint Security webrh. Server Requirements These are the server requirements for Endpoint Security webrh 3.0: The IIS Server: Microsoft Windows 2003 Server together with Internet Information Server (IIS) 5 and the latest IIS security hot fixes installed or Microsoft Windows 2003 Web Edition with service pack 1 together with IIS 6 and the latest IIS security hot fixes installed. Microsoft Windows 2008 Server with IIS 7 and the following role services: ASP IIS 6 Metabase Compatibility ISAPI Extensions Previously, it was possible to create an account which used a fixed password for authentication to webrh, even if the fixed password function had not been enabled. Now, it is no longer possible to disable fixed passwords. Note - We recommend that you remove as many server headers as possible from the IIS server configuration. An SSL certificate for IIS. For security reasons, we strongly recommend that you run SSL 3.0 on the IIS server. Endpoint Security webrh 3.0 Release Notes. Last Update May 18,

4 System Requirements The SQL Database Server: The following versions of Microsoft SQL Server: MS SQL 2005 Standard MS SQL 2005 Enterprise MS SQL 2005 Express MS SQL 2008 Server MS SQL 2008 Express We do not currently support Desktop, MSDE, or Developer editions. 20 MB of free disk space on the server See also Microsoft TechNet at Note - You may also want to check your product documentation for dependency requirements depending on your SQL server version. Virtual Environment Endpoint Security webrh can be installed in VMware environments. Database Replication If the webrh database is going to be used for replication, please read this information. This information is relevant only if the databases set up for synchronization are going to be merged at each synchronization event. It is not relevant if the databases are going to be set up as master and slave and all changes are being made at master. When setting up database replication for Endpoint Security webrh, the master database must distribute identity ranges to the other databases to avoid collisions of identity values. The reason for this is that Endpoint Security webrh utilizes identity columns as primary keys on some tables in the database. When setting up identity ranges and scheduling database merges make sure that the ranges are large enough so that there is no chance that one database will run out of identity values between two merges with the master database. Administrator and Helpdesk Staff Requirements These are the requirements for Endpoint Security webrh users: One of the following browsers: Microsoft Internet Explorer 6 and higher Mozilla Firefox 2.0 or higher Google Chrome Opera Dynamic tokens or fixed passwords for login authentication. Endpoint Security webrh 3.0 Release Notes. Last Update May 18,

5 This section contains information that may be valuable in certain situations. Table 2 ID Short description Description/Info The old Pointsec for Handhelds Extension cannot be upgraded to the new Pointsec Mobile Module N/A For Full Disk Encryption for Windows and Full Disk Encryption for Mac, use the Pointsec PC module Documentation Feedback Check Point is engaged in a continuous effort to improve its documentation. Please help us by sending your comments to: cp_techpub_feedback@checkpoint.com The old Pointsec for Handhelds Extension (used with versions earlier than the 2.3 framework) cannot be upgraded to the new Pointsec Mobile Module used with the 2.3 framework and later. Workaround: 1.Remove the Handhelds Extension 2.Upgrade to the 2.3 framework. 3.Install the new Pointsec Mobile Module. To provide Full Disk Encryption users (for Windows and Mac) with Remote Help via webrh, use the Pointsec PC module. Endpoint Security webrh 3.0 Release Notes. Last Update May 18,

Endpoint Security webrh Framework 2.4 HFA 1 Release Notes

Endpoint Security webrh Framework 2.4 HFA 1 Release Notes Revised: October 21, 2008 This Release Notes document provides essential operating requirements and describes known issues for Endpoint Security