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11 / !1,,- /0 $#JC ( -C&' I( 4#@ - GH 9 " %& F Pvalue B/BBs B/BBR B/BBS B/BBs B/BB~ B/BQ References: %S] #-d 3 Q/~ Qs/S~ Q/AR /BR Q/s ]/S] Q/SA ss/]s Q/R~ ~/R B/sR B/ A \ 1G! (OR) A/ Q s/sa s/~ /Q R/QS B/AA Curvoleite A. and Yolanda M. (2004) Women satisfaction with physicians communication skills during an Infertility consultation, American Journal of Psychiatry. 858(2):7-11. Coulter A. and Cleary P.D. (2001) Patient experience with health care in five countries, World Health Organization Report. 20(1): Eytan A. and Bovet L. (2004) patient satisfaction with hospitalization in a mixed psychiatric and somatic care unite, American Journal of Psychiatry. 1(3): Garroutte E. and Robert M. (2004) patient satisfaction and ethine identity amoung American Indian Older adults, American Journal of Psychiatry. 59(3):1-3. Griffin Health Org (2004) patient satisfaction Quality Indicator #K > /U#C: - 5 )u (=? ) =M 1#42 ( CCF #X CCF ) %-# W (0 - F )! F W 0& Madelon K. and Jacques J. (2004) The effect of hospital bed reduction on the use of beds, A Comparative study of 10 European countries, WHO. 21(2): Nash D. (2004) Physicians News Digest, Role of patient satisfaction. 3(1): 4-7. Skurka M. (1998) Health Information management principals and organization for Health Record services, AHA. Health management. 1(3):1-3. Speeding J. (1987) patient relations Hospital and health services administration. Edward- Hospital employee. 5(2): Sitzia J. (1999) How valid and reliable are patient satisfaction data, An analysis of 195 studies, International Journal of quality in Health care. 11(2): WHO (2004) National Health service patients survey.21(3):2 7-8.