User s Manual. Pan/Tilt/Zoom Camera MK20HD

Transcription

1 User s Manual Pan/Tilt/Zoom Camera MK20HD

2 IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions All the safety and operating instructions should be read before this product is operated. 2. Keep these instructions The safety and operating instructions should be retained for future reference. 3. Heed all warnings All warnings on the appliance and in the operating instructions should be adhered to. 4. Follow all instructions All operating and use instructions should be followed. 5. Do not use this apparatus near water The appliance should not be used near water or moisture for example, in a wet basement or near a swimming pool, and the like. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacture s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other heat. 9. Do not defeat the safety purpose of the polarized or grounding plug. A polarized plug has two blades with one wider than the other. A grounding plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched particularly at the plugs, convenience receptacles, and at the point where they exit from the apparatus. 11. the manufacturer. 12. Use only with the cart, stand, tripod, manufacturer, or sold with the apparatus. When a cart or rack is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 13. Unplug the apparatus during lightning storms or when unused for long periods of time. 14. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 15. CAUTION: These servicing instructions are 16. building-in space such as a book case or similar unit, and remain a well ventilation conditions at open site. The ventilation should not be impeded by covering the ventilation openings with items such as newspaper, table-cloths, curtains, etc. 17. WARNING: The mains plug/appliance coupler is used as disconnect RISQUE DE CHOC device, ELECTRIQUE the disconnect device NE PAS OUVRIR shall remain readily operable. 18. This apparatus is for professional use only. 19. WARNING: shock, do not expose this apparatus to rain or moisture. The apparatus shall not be exposed to 20. ATTENTION RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR AVERTISSEMENT: POUR REDUIRE LE RISQUE DE CHOC ELECTRIQUE, NE RETIREZ P AS LE COUVERCLE (OU L'ARRIERE), PAS DE PIECE RE PARABLE PAR L'UTILIS ATEUR A L'INTERIEUR CONFIEZ LES RE PARATIONS A UN PERSONNEL QUALIFIE. liquids, such as vases, shall not be placed on apparatus. an equilateral triangle is intended to alert the user to the presence of non-insulated dangerous voltage within the product s magnitude to constitute a risk of electric shock. Warning: To reduce the risk of electric shock, do not remove cover (or back) as there are no userpersonnel. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the appliance. 21. Protective earthing terminals. The apparatus should be connected to a mains socket outlet with a protective earthing connection. reduce the risk of electric shock, do not perform any servicing other than that contained in the do so. 2

3 IMPORTANT NOTES Read First! Prior to the operation of this unit, please thoroughly read through the Owner s Manual in its entirety, these sections provide important and comprehensive information concerning the proper operation of this unit. The Owner s Manual should be saved and kept for future use and references. The digital version of this manual is available online at Asystems website for download. WARNING: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. WARNING: nstallation should only be performed by qualified installation personnel. Improper installation may result in the entire apparatus falling down and causing injury. Power Supply Do not connect this unit to same electrical outlet that is being used by an electrical appliance that is controlled by an inverter or a motor (such as a refrigerator, washing machine, microwave oven, or air conditioner). Depending on the way in which the electrical appliance is used, power supply noise may cause this unit to malfunction or may produce audible noise. If it is not practical to use a separate electrical outlet, connect a power supply noise filter between this unit and the electrical outlet. To prevent malfunction and equipment failure, always make sure to turn off the power on all your equipment before you make any connections. Although the LCD and LEDs are switched off when the unit is turned off, this does not mean that the unit has been completely disconnected from the source of power. If you need to turn off the power completely, first turn off the unit s switch, then unplug the power cord from the power outlet. For this reason, the outlet into which you choose to connect the power cord s plug should be one that is within easy reach and readily accessible. Placement This device may interfere with radio and television reception. Do not use this device in the vicinity of such receivers. Noise may be produced if wireless communications devices, such as cell phones, are operated in the vicinity of this unit. Such noise could occur when receiving or initiating a call, or while conversing. Should you experience such problems, you should relocate such wireless devices so they are at a greater distance from this unit, or switch them off. Do not expose the unit to direct sunlight, place it near devices that radiate heat, leave it inside an enclosed vehicle, or otherwise subject it to temperature extremes. Excessive heat can deform or discolor the unit. When moved from one location to another where the temperature and/or humidity is very different, water droplets (condensation) may form inside the unit. Damage or malfunction may result if you attempt to use the unit in this condition. Therefore, before using the unit, you must allow it to stand for several hours, until the condensation has completely evaporated. Depending on the material and temperature of the surface on which you place the unit, its rubber feet may discolor or mar the surface. You can place a piece of felt or cloth under the rubber feet to prevent this from happening. If you do so, please make sure that the unit will not slip or move accidentally. Do not put anything that contains water on this unit. Also, avoid the use of insecticides, perfumes, alcohol, and nail polish, spray cans, etc., near the unit. Swiftly wipe away any liquid that spills on the unit using a dry, soft cloth. viewing such images can cause headache, nausea, or other discomfort. Do not use this unit to create video that might cause these types of health problems. Asystems will accept no responsibility for any such health problems that may occur in yourself or in viewers. 1

4 TABLE OF CONTENTS Overview... 1 Features... 1 Characteristics... 2 MK20HD Parts and Functions... 3 Check the Included Items... 5 Precautions for Installation... 6 Ceiling Mount Installation... 8 Precaution for Use How to Connect the Unit Connections DIP Switch Setting Operating Precautions IR Remote Camera Settings Layout of Wireless Remote Control IR Sensor Areas IR Remote Parts and Functions Specifications Trouble Shooting Asystems reserves the right to alter any information contained within this manual without prior notice. V5 31/10/2017 2

5 INTRODUCTION Congratulations on purchasing your Pan/Tilt/Zoom Camera, the MK20HD, by Asystems! Introducing MK20HD, the first PTZ camera to the Asystems robotic camera series. Equipped with a 1/2.8 HD 2.4 Megapixel CMOS image sensor and a wide focal atio of 1.6 to 2.8 coupled with 30x optical zoom, the MK20HD is Asystems answer to the growing demand of full HD PTZ cameras. The MK20HD utilizes a quiet direct-drive pan/tilt mechanism, allowing it to naturally blend in with the environment and capture desired images without interfere with the ongoing program. Plus the compact size and light weight body make MK20HD an ideal application to auditoriums, concerts, studios, reality shows, as well as educational facilities. Before operating and exploring the capabilities of the MK20HD, it is highly recommended that you carefully read through Precautions for Installation and Safety Instructions section first for safe operation while avoiding hazardous situations. OVERVIEW MK20HD is a compact, robotic, full HD camera integrated with a pan-tilt head and featuring a 1/2.8 HD 2.4 Megapixel CMOS image sensor and a wide focal ratio of 1.6 to 2.8 coupled with 30x optical zoom. Featuring an uncompromising and superior optical 30x zoom lens, the MK20HD achieves true high-quality video shooting that overflows with ambiance. MK20HD supports RS422 and RS485 standard serial interface for long range signal transmission for up to 1000 meter. MK20HD is design from the ground up to be fully compatible with Asystems array of video products, including AV series video switchers and remote camera controller, MK20RC, each sold separately. FEATURES 1080P video output 30x Optical Zoom 1/2.8 Exmor CMOS 2.4 Megapixel Sensor Transmit HDMI video up to 70m via CAT5/6 cable Support PTZ VISCA Control Protocol Fast Pan & Tilt Speed (Pan: 300 /Sec; Tilt: 125 /Sec) Wide Pan Angle (360 ) Full remote control function with MK20RC console; basic PTZ remote functions with Asystems video switchers. Supports RS422 and RS485 for up to 1000m 1

6 CHARACTERISTICS Exmor CMOS 2.4 Megapixel Sensor and high-performance 30x zoom lens featured Manual Night Mode * Auto and manually adjustable iris and exposure settings for best viewing result in any given condition, even in low-light condition. Easy operation of unit enabled by its integration with a high-performance pan-tilt head unit * Fast Pan-Tilt speed, operations at the high speed of Panning: 300 /Sec; Tilting: 125 /Sec. * Wide rotational angles with a panning range of 360 and a til ting angle of 125 High degree of compatibility with Asystems currently available controller, MK20RC and AV series video switchers, enabling a flexible system set up. * A maximum of five units can be operated by serial control from Asystems currently available controller (MK20RC). Integrated pan-tilt head unit, camera and lens to facilitate installation * By designing the camera, lens and pan-tilt head as a single integrated unit, the time taken for the installation work has been drastically reduced. A wireless remote control is included for easy operation * A wireless remote control capable of operating up to 3 units can be used. It can easily be used to set the various functions or switch between them while viewing the menu screens. Flexible camera layout enabled by simple connection and installation * The MK20HD features excellent connectivity and installation which enables the user to install it with ease, may it be tabletop mounted or ceiling mounted. Note: Please bear in mind that the unit is designed to be used in indoors only. Outdoor environment and conditions will result in accelerated deterioration and damages to the unit. Please only use this unit in a controlled outdoor environment. 2

7 MK20HD PARTS AND FUNCTIONS Front View 144mm 197mm Tally Lights Power LED Front IR Sensor Front View Standby LED Tally In RS485 Addr & IR Select RS422/485 IN Rear IR Sensor SDI Out DC Power Jack Kensington Lock HDMI 1 Out HDMI 2 Out 125mm 3

8 Top View swivel base Bottom View 75mm VESA Mount 90mm 5mm 4

9 CHECK THE INCLUDED ITEMS Upon unboxing the product, please carefully inspect the included items, in the unlikely event of any missing or damaged items, please contact your authorized retailer/distributor for replacements. MK20HD Power Adapter User s Manual Pan/Tilt/Zoom Camera MK20HD IR Remote with 2 AAA Batteries MK20HD Owner s Manual A B Main Unit Mounting Screw (M4) x 4 Bracket Mounting Screws (M3) x 3 Drop Prevention Wire Screws (M3) x 2 Ceiling Mount Brackets (A & B) Drop Prevention Wire 5

10 PRECAUTIONS FOR INSTALLATION To installation personnel Read the Installation Instructions thoroughly and then perform the operation correctly and safely. Also, always read the Read this first! of this manual as they contain important information. After the installation, give the MK20HD Owner s Manual to the customer for future use. Ensure that the installation work complies with the technical standards governing electrical equipment. This unit is for indoor use only. It cannot be used outdoors. Avoid installation in a location where the unit will be exposed to direct sunlight for extended periods or near a cooling or heating appliance. Otherwise, deformation, discoloration, malfunctioning and/or problems in operation may result. Operate the unit where it will not be splashed or sprayed by water. Use the unit with an installation where the unit is suspended from an overhead surface or with a stand alone installation. Do not use the unit on its side or tilted at an angle. Concerning the installation location Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a location which is susceptible to shaking, this will cause the unit s images to shake in turn. Install the unit after conferring in detail with your dealer. Install the unit on a ceiling that is strong enough (such as a concrete ceiling). If the unit is to be installed on a ceiling which is not strong enough, reinforce the ceiling sufficiently first. Do not install or use the unit in the following kinds of locations. On walls or where the unit would be installed sideways. In locations (including places such as under the eaves of a building) where the unit would be directly exposed to rain or water. In locations such as kitchens where there are high concentrations of steam and grease. In outdoor locations or hot places where the temperature will exceed 50 C (122 F). In cold locations where the temperature will drop below 0 C (32 F). Locations where the humidity will exceed 85%. In locations where chemicals are used. At sea, in coastal areas or in locations where corrosive gases are emitted. In locations where radiation, X-rays, or strong radio waves or magnetic fields are generated. Locations where the unit would be subject to a great deal of vibration such as on board a vehicle or ship. In locations where the temperature is subject to sudden changes such as near the air outlet of an air conditioner or near a door which allows the outside air to come in. What to avoid to ensure that the unit will perform stably over a prolonged period Using the unit for a prolonged period in a location with high temperature and humidity levels will cause its parts to deteriorate and shorten its service life. Ensure that a cooling unit or heating unit will not blow any air directly toward the installation location.be absolutely sure to use the supplied brackets and screws to install the camera Do not mount the unit by employing any methods other than those specified. Do not remodel the mounting bracket or mounting screws provided with the unit. When the unit is no longer going to be used, do not leave it lying around, but be absolutely sure to dispose of it properly. When installing, transferring or disposing of the unit, be absolutely sure to hold it by its pedestal area. 6

11 Do not attach a filter, hood, extender or other parts to the unit. Use the dedicated AC adaptor and power cable provided with the unit. Connect the AC adaptor and power cable to the power inlet securely. Installing the AC adaptor Do not place the adaptor directly onto a ceiling panel or other such surface. Extreme danger is posed when water has collected on the surface as a result of leaking rain, for instance. Secure the adaptor firmly to the bottom or other surface of a reinforcing member made of channel steel where dust and other foreign matter will not accumulate. Secure the adaptor firmly so that there will be no chance that it will fall off or fall down. Secure it using a strength which can withstand the mass of the AC adaptor. Install the accessory AC adaptor near the main power outlet, and position it in such a way that its power plug can be plugged into and unplugged from the outlet easily. When connecting the AC adaptor to a power outlet on the ceiling or on any other surface where dust may collect, wipe off the dust on the power plug at periodic intervals as an antitracking measure. Power switch This unit does not have a power switch. The power turns on when its power plug is connected to a power outlet. When the power is turned on, the pan, tilt, zoom and focusing operations are performed. Before proceeding with maintenance, be absolutely sure to disconnect the power plug from the power outlet. Connecting the power cable Be absolutely sure to connect the power cable of the AC adaptor through a circuit breaker using one of the following methods. (1) Connect the power cable through a power control unit. (2) Connect the power cable to a circuit breaker in a power distribution panel with a contact distance of 3.0 mm or more. Use a circuit breaker which is capable of shutting off all the poles of the main power supply with the exception of the protective ground conductor. (3) Install the AC adaptor near the power outlet, and connect it through the power plug. When connecting the cables, ensure that the connector areas will not be subject to any load. Grounding Before using the unit, check that the grounding wire has been fastened securely. Radio signal interference If the unit is positioned near a TV or radio transmitting antenna or a strong electrical or magnetic field, its images may be distorted and/ or the images may be affected by noise. Doing so may cause malfunctioning. Allowing the generated heat to escape This unit allows the heat generated inside to escape from its surfaces. Do not install the unit in a location where it will be surrounded by walls or other surfaces and where heat will be trapped. In addition, the heat is dissipated to the bottom panel which will warm up over time: This is normal and not indicative of any trouble. Asystems does not assume any responsibility for accident or damage during installation if procedure in this manual is not followed. 7

12 CEILING MOUNT INSTALLATION The procedure given here is for the kind of installation where the unit is suspended from an overhead surface, but the same steps are followed for a stand-alone installation. If the ceiling panel is not strong enough to bear the unit s weight, use the kind of mount bracket that is supported by anchor bolts between the concrete ceiling and ceiling panel. The unit supports the ceiling mount bracket which is used solely for combination cameras. Use this bracket to install the unit. For installing the ceiling mount bracket, the ceiling must be drilled. It is also recommended that you provide an inspection space or opening for access purposes in the area near where the equipment is installed in order to facilitate installation and the wiring connections work. Before proceeding to install and connect the main unit, connect the video output cable, interface cable, AC adaptor cable and coaxial cables in the space above the ceiling panel, and then pass the cables through the cable holes. For a power outlet which is used on the ceiling, be absolutely sure to take measures to deal with the tracking that may be caused by the accumulation of dust and other foreign matter. 1. Mount the mount bracket (B) onto the installation surface. Depending on the condition, different mounting screws can be used to secure the camera in place. Consult a technician on the proper screws to use. For proper clamping torque, securely attach the screws using the specified tools. Do not use any other screws such as wood screws, nails, etc. 8

13 2. Mount the bracket (A) to the MK20HD camera. MK20HD Use the bracket mounting M4 screws supplied with the unit to attach the bracket (A) to the VESA mount on the base of camera. Main unit mounting screws (M4) x 2 (supplied) (M4, bind-head) Screw diameter M4 Clamping torque 1.47 N m {15 kgf cm} 3. Attach the drop prevention wire. Use the M3 drop prevention wire screws to attach the wire in the middle of the brackets. Drop prevention wire screws (M3) x 2 (supplied) 9

14 4. Mount the unit. The hooks on bracket (B) can be inserted to the corresponding holes to bracket (A) to form a hinge, once inserted, turn the bracket (B) counterclockwise to lock it in place. 5. Secure the mounting brackets in place. Use the M3 screws on the exterior of the brackets to secure them in place. Bracket mounting screws (M3) x 3 (supplied) 10

15 PRECAUTION FOR USE Handle carefully Do not drop the product, or subject it to strong shock or vibration Use the product in an ambient temperature of 32 F to 122 F (0 C to 50 C). Avoid using the product at a cold place below 32 F (0 C) or at a hot place above 122 F (50 C). Extremely temperatures will adversely affect the delicate parts of the unit. Room temperature of 77 F ± 5 (25 C ± 5 ) is recommended operation temperature. Power off before connecting or disconnecting cables. Be sure to switch the power off before plugging or unplugging the cables. Avoid humidity and dust. Avoid using the product at a humid or dusty condition because much humidity and dust will cause damage to the parts inside the unit. Maintenance Clean the product using a dry cloth. To remove stubborn dirt, dip a cloth into a diluted solution of kitchen detergent, wring it out well, and wipe the product gently. After wiping the product with a moist cloth, wipe it again with a dry cloth. Caution Avoid using benzene, paint thinners and other volatile fluids. If a cleaning chemical is to be used, carefully read through the precautions for its use. Precaution to be observed during production This product s image switching and image effect functions can be used to produce images which flicker rapidly or images which change rapidly. However, bear in mind when using these functions in production that the kinds of images produced may have an adverse effect on the viewer s physical well-being. Handling the optional boards Be absolutely sure to turn off the power of the product before installing or removing any of the optional boards. Beware of sharp or pointy edges and metal parts of the boards when installing or removing the optional boards. When the product is to be discarded When the product is to be discarded at the end of its service life, ask a specialized contractor to dispose of it properly in order to protect the environment. Concerning the consumable parts Power supply unit: This is a consumable part. As a general rule, replace it every 5 years or so (when the unit has been operated for 15 hours a day). The period when the consumable parts need to be replaced will differ depending on the operating conditions. Ask your local dealer for the replacement service. 11

16 HOW TO CONNECT THE UNIT 1. Connect the video output cable via HDMI 1, HDMI 2 or SDI cable. 2. Connect the RJ-45 cable if the camera is to be controlled by a PTZ camera remote control. 3. Connect the AC adaptor and power cable that comes included with the camera. 4. Power on the camera by using the IR remote or a PTZ camera remote control to begin operation. Note: This unit does not have a power switch. The power turns on when its power plug is connected to a power outlet. When the power is turned on, the pan, tilt, zoom and focusing operations are performed. Before proceeding with maintenance, be absolutely sure to disconnect the power plug from the power outlet. CONNECTIONS Camera 2 Tally Camera 3 Tally Camera 4 Tally Camera 5 Tally Camera 3, 4&5 Tally Tally Splitter Camera 1 Tally MK20RC 12

17 DIP SWITCH SETTING The DIP Switch on the back of the MK20HD is solely used for manually setting the unit s ID. The first two levers are for IR remote ID 1 to 3, the last three levers are for camera ID 1 through 5 when the cameras are connected and controlled by a PTZ camera controller using the RS485 protocol. Setting unit ID is particularly useful when multiple MK20HDs are deployed in an area, and user can switch controls among multiple cameras with a single IR remote that comes included with the MK20HD. IR Remote ID Setting As mentioned prior, only the first two levers are used for setting the IR remote ID 1 to 3. If the levers are down, they represent off ; if the levers are up, they represent on. The ID setting method follows a binary value system, please use the reference table below for correctly setting the IR remote ID. ON OFF Example: IR Remote ID: 2 Remote ID # DIP Switch Setting Pin 5 Pin 4 1 OFF OFF 2 OFF ON 3 ON OFF Camera ID Setting For camera ID setting, only the last three levers are used. DIP switches 1 to 3 define camera ID number. The setting applies to both RS422 and RS485. The ID setting method follows a binary value system, please use the reference table below for correctly setting the camera ID. Camera ID # DIP Switch Setting Pin 3 Pin 2 Pin 1 1 OFF OFF OFF 2 OFF OFF ON 3 OFF ON OFF 4 OFF ON ON 5 ON OFF OFF 6 ON OFF ON 7 ON ON OFF 8 ON ON ON Use in conjuction with MK20RC Camera Controller: RS422 Operation: All cameras need to be set as camera #1. RS485 Operation: Set camera #1 to 5 in according with MK20RC s camera button 1 to 5. 13

18 OPERATING PRECAUTIONS Shoot under the proper lighting conditions To produce pictures with eye-pleasing colors, shoot under the proper lighting conditions. The pictures may not appear with their proper colors when shooting under fluorescent lights. Select the proper lighting as required. To ensure a stable performance in the long term Using the unit for prolonged periods in locations where the temperature and humidity levels are high will cause its parts to deteriorate, resulting in a reduction of its service life. (Recommended temperature: Max. 35 C [95 F]) Ensure that a cooling unit or heating unit will not blow any air directly toward the installation location. Image persistence on the CMOS sensor color filters If parts of the CMOS sensor are exposed continuously to spotlights or other bright lights, the color filters inside the CMOS sensor will deteriorate, and the parts concerned may become discolored. The discoloration may be noticeable when the direction of fixed monitoring is changed. Do not point the camera at strong light sources When parts of the CMOS sensor are exposed to spotlights or other strong lights, blooming (a phenomenon where the edges of strong lights become blurred) may occur. High-brightness subjects Flare may occur if an extremely bright light source is pointed at the lens. In a case like this, change the angle or take some other remedial action. When using the automatic functions If Full Auto has been selected as the setting for Scene on the camera menu, for example, all the auto settings will be turned on, and manual operations will no longer be possible for some of the items. When using the auto white balance function under fluorescent lights, the white balance may vary. In some situations, it may be hard to focus at the auto setting. In cases like this, select the manual setting, and focus manually. The appropriate brightness may not be obtained when shooting bright objects using the auto settings for the gain and iris. In cases like this, set the shutter speed to manual, and adjust. Zooming and focusing When the focus is set manually, out-of-focusing may occur during zooming. After zooming, if necessary, either adjust the focus or set the focus to auto. When using the focus at the manual setting, proceed with zooming after setting the focus position at the Tele end where the focusing accuracy is higher. Concerning the zoom position when the power is turned on When the unit s power is turned on, the zoom, focus and iris return to the positions they occupied immediately before the power was turned off. (This happens for the focus and iris when they were set manually.) However, this position may not be restored if, for instance, the power cable was disconnected during operation. Operating temperature range Avoid using the unit in cold locations where the temperature drops below 0 C (32 F) or hot locations where the temperature rises above 50 C (122 F) since these temperatures downgrade the picture quality and adversely affect the internal parts. 14

19 Turn off the power before connecting or disconnecting the cables. Always be sure to turn off the power before connecting or disconnecting the cables. Handle the unit carefully Do not drop the unit or subject it to strong impact or vibration. Doing so may cause the unit to malfunction. When the unit is not in use Turn off the unit s power when it is not in use. When the unit is no longer going to be used, do not leave it lying around, but be absolutely sure to dispose of it properly. Do not touch the optical system parts The optical system parts are the very heart of the camera. Under no circumstances must they be touched. In the unlikely event that they have become dusty, remove the dust by using a camera blower or by wiping them gently with a lens cleaning paper. Do not allow foreign matter to make contact with the rotating parts Otherwise, damage may be caused. Maintenance Turn off the unit s power before proceeding with maintenance. Otherwise, you may injure yourself. Wipe the surfaces using a soft dry cloth. Avoid all contact with benzene, paint thinners and other volatile substances, and avoid using these substances. Otherwise, the casing may become discolored. Do not turn the camera head by hand Turning the camera head by hand may cause the unit to malfunction. Use the unit in an environment with minimal moisture and dust Avoid using the unit in an environment with high concentration of moisture or dust. These conditions will damage delicate internal parts. Do not point the camera directly at the sun or a laser beam no matter it is turned on or not Taking images of the sun, laser beams, or other brightly lit subjects for prolonged periods of time may damage the CMOS sensor. Disposal of the unit When the unit has reached the end of its service life and is to be disposed of, ask a qualified contractor to dispose of the unit properly in order to protect the environment. Personal computer used If the same image is displayed for a prolonged period on a PC monitor, the monitor may be damaged. Use of a screen saver is recommended. 15

20 IR REMOTE The MK20HD comes equipped with a wireless remote, and the unit can be operated by using the wireless remote control. Check out the following points before using the wireless remote control. Point the wireless remote control at the unit s wireless remote control IR sensor areas (shown in the figures), and operate it within a range of 10 meters (32.8 ft) from these areas. The signal sensing distance is reduced if the angle at which the wireless remote control signals are sensed is increased. The signal sensing sensitivity is approximately halved at an angle of 40 degrees from the front of the signal light sensing area. If the remote control is operated from the behind the unit, it may be either difficult or impossible to perform the desired operations. If the unit is installed near fluorescent lights, plasma monitors or other such products or if the unit is exposed to sunlight, the effects of the light may make it impossible for the unit to be operated using the wireless remote control. Be sure to follow the steps below for installation and use. Take steps to ensure that the light-sensing area will not be exposed to the light from fluorescent lights, plasma monitors or other such products or from the sun. nstall the unit away from fluorescent lights, plasma monitors and other such products. 16

21 CAMERA SETTINGS User can manually adjust the camera settings with the MENU button of the remote control. Whenever changes are made, user must save in order the register and apply the changes made by selecting item 20. SAVE & EXIT. 1. VIDEO OUT: Set video output image resolution and frame rate. 2. ZOOM RATIO DISP: Turn the on screen display of zoom ratio on/off. 3. AWB: Set auto/manual white balance. 4. DAY & NIGHT: Switch among color, black & white and auto. 5. GAMMA (DAY): Set GAMMA (DAY) correction. 6. GAMMA (NGT): Set GAMMA (NGT) correction. 7. AUTO SENS UP: Turn AUTO SENS UP on/off, which allows the ability of seeing in near total darkness while retaining full color images. 8. BACKLIGHT-C: Turn backlight compensation on/off. 9. D-WDR: Digital wide dynamic range is a software-based technique that optimizes image quality by adjusting the gamma (γ) value to enhance dark areas. The D-WDR level should be carefully adjusted according to the lighting conditions in order to minimize possible image deterioration (i.e. the image being washed out). 10. DEFOG: Turn this function on to extend and improve visibility in foggy or smoky condition. 11. MIR (L/R): Flip the left and right image orientation. 12. MIR (U/D): Flip the up and down image orientation D-NR: Adjust 3D noise reduction level to suppress signal noise and generate good image quality under low light conditions. 14. AGC LIMIT: You can select the upper limit for the AGC (Auto Gain Control). 15. Bright: Brightness adjustment. 16. CONTRAST: Contrast adjustment. 17. SATURATION: Color saturation adjustment. 18. SHARPNESS: Sharpness adjustment. 19. RESET: Resets all settings to default values. 20. SAVE & EXIT: Save the setting changes and exit. 17

22 LAYOUT OF WIRELESS REMOTE CONTROL IR SENSOR AREAS Front View Rear View Front IR Sensor Rear IR Sensor Top View

23 IR REMOTE PARTS AND FUNCTIONS POWER BUTTON System power on, initializes camera. 2. RESET Reset all settings, exclude preset memories. 3. CTRL ENA (control enable) Lock or unlock controls. When Control Enable is pressed, the tally light will light up, indicating the remote control is locked. 4. CAMERA SELECT 1, 2 & 3 These buttons are used to select the units that are to be operated. Press and hold the button for 3 seconds, once a button has been selected, the unit corresponding the selected button can be operated. 5. DISP Toggle on screen status display on and off. 6. PRESET MEMORY CALL BUTTONS 0-9 MK20HD can store up to 10 preset memories, these are used to call the information on the unit s directions and other settings that have been registered in the unit s preset memories. Use the Preset Memory Call buttons 0-9 to call upon these preset settings. 7. SAVE (Preset) This is used to register the settings in the preset memories. Use SAVE button to save the current preset setting to a designated Preset Memory Call button. When SAVE button is pressed, press a Preset Memory Call button and the information on the unit s current direction and other settings is registered in the call button. 8. DEL (Preset) This is used to clear the settings in the preset memories. Use DEL button to delete the current preset setting to a designated Preset Memory Call button. When DEL button is pressed, press a Preset Memory Call button and the information on the unit s current direction and other settings is deleted in the call button. 9. GAIN + & - These are used to set the gain. Press once to display the current gain setting, press + and - again to change the gain setting. 19

24 MUTE Press the Mute button to mute the video input signal, the screen goes black when muted. 11. MENU MENU button switches between displaying the unit s camera menu and exiting the camera menu. 12. ENTER ENTER button confirms the user selection. 13. PAN-TILT BUTTONS AND MENU OPERATION BUTTONS These are used to change the MK20HD s direction. The unit is tilted in the up/down direction using the and buttons and panned in the left/right direction using the and buttons. When menu is opened, these buttons function as camera menu operation navigation to select desired settings. Use ENTER button to select or confirm the menu item. 14. WB This button toggles among Default (Auto) white balance, Manual white balance, Indoor white balance and outdoor white balance. 15. AE This button toggles between Auto and Manual auto exposure. When manual exposure is enabled, shutter and iris are therefore adjustable. 16. AF This button toggles between auto and manual focus. 17. SPD MK20HD has 3-speed setting, press it to change its pan and tilt speed as desired. 18. SHUTTER + & - These are used to adjust the shutter speed of the MK20HD. 20

25 ZOOM + & - ZOOM + & - are used to adjust the lens zoom. The zoom is adjusted in the wide-angle using the - button and in the telephoto using the + button. 20. FOCUS + & - FOCUS + & - are used to adjust the lens focus manually when the manual setting is established for the lens focus. The focus is adjusted in the far using the + button and in the near using the - button. 21. IRIS + & - These are used to adjust the lens iris in the opening and closing directions. 22. PAN N & R Press N or R to change panning directions of the unit, N as in normal, R as in reverse. This function is particularly useful when the camera is ceiling mounted. 23. TILT N & R Press N or R to change tilting directions of the unit, N as in normal, R as in reverse. This function is particularly useful when the camera is ceiling mounted

26 SPECIFICATIONS # Features Descriptions Type Pixels 1/2.8 Type Exmor CMOS HD 2.4MPixels Illumination 0.4 F1.6 1 Sensor 2 Lens White Balance Gain Control Back-light Compensation E-Shutter S/N Ratio Focus Iris Auto/Manual Auto/Manual On/Off 1/1 to 1/10,000 sec >50 db F= mm F Auto/Manual 3 Video Output Zoom 30x Optical HDMI, HD-SDI and CAT5/ 6 HDMI 4 Resolution 1080p 25/ Remote Control Interface Communication Protocol RS422, RS485 VISCA 7 Baud Rate 9600 bps 8 Preset IR Remote Control: 9 9 Power Off Protection 10 Speed Matching Saved scanning or patrol line settings automatically before power off. Slow down camera motion speed while camera zooming in. 11 Pan Speed deg per second 12 Tilt Speed deg per second 13 Pan Rotation Angle deg Continuous 14 Tilt Rotation Angle 125 deg (Up 90 deg, Down 35 deg) 15 Boundary Scan deg (Programming) 16 Power Supply DC 12V ±10%, 3A 17 Operating Temperature 0-50 C 18 Humidity 0-95% RH 22

27 Trouble Shooting 1. No Power. Ensure the DC power adapter is firmly plugged in and standby LED (Red) is lit. 2. No full tilt range. Level the mounting surface (Ensure the mounting surface has less than 30 degree of incline). Tilt axis is damaged. 3. PTZ camera won t respond to IR remote control. Ensure camera s placement is within controller s operating range; ensure at least one of camera s IR sensor has direct line of sight path to the controller. Avoid direct fluorescent light exposure to camera s IR sensor. Incorrect camera IR ID and remote controller ID matching; ensure both camera and controller are set to the same IR ID number. 4. RS422 remote operation not functioning. Ensure camera ID is set to camera 1 and connected to RS422 port of controller (MK20RC). Use full straight through CAT5/6 cable (8 wires, no crossover). 5. RS485 remote operation not functioning. Ensure camera ID is matching with controller (MK20RC) camera ID. Use full straight through CAT5/6 cable (8 wires, no crossover). 6. CAT5/6 HDMI has no video. Use full straight through CAT5/6 cable (8 wires, no crossover.). Use higher quality CAT5/6 cable. Only work in point-to-point operation (No IP switch). 7. Incorrect pan or tilt position. Pan/Tilt position is moved by external force; re-calibrate pant/tilt motors by power off/on. 8. Incorrect pan or tilt direction. Use IR controller to set desired pan/tilt direction (Normal or reverse). 9. Image is upside-down. Use IR controller (In OSD menu) or MK20RC to flip the vertical image orientation. 10. No HDMI video output with computer monitor or TV. Use a monitor or TV that supports 1080P Moving horizontal scan line in video. Video frame rate not matching with display s frame rate; set 1080P30 for NTSC display and 1080P25 for PAL display. Shutter speed not matching; select shutter speed matches with display (i.e. 1/25 second for PAL, 1/120 second for NTSC). 12. No video. Check iris and shutter settings. Ensure video Mute button is off. 13. Image is black and white. Set Day/Night setting to color. Ambient light is too low (When Day/Night is set to auto). 23

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